Outreach recovery worker jobs in Birmingham

Key Worker

Cranstoun

Birmingham, West Midlands (Hybrid) 0 miles

£25,630 - £30,490 per annum

Full-time

Permanent

Save Saved

Job description

Salary: £25,630 - £30,490 per annum, depending on experience

Hours: 35 per week

Contract: Permanent

Location: Based at HMP Birmingham

Job Ref No: 1645

Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. This is an exciting opportunity to become a Key Worker within our high performing psychosocial drug and alcohol service in HMP Birmingham.

We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate team work closely with people who use our services to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.

You will be based in our psychosocial team working with adult males (over 18 years old). You will be responsible for delivering a range of elements of our substance use work including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support as well as other associated duties. You need to be committed to supporting people who use our services to make positive changes to prepare them for release into the community, and you will arrange continuity of care. You will work in collaboration with the clinical team and integrated working is a key element of this role. You will work within the prison setting and contribute towards the wider prison drug strategy.

Having experience of supporting people with complex health needs including substance use, you will bring knowledge and commitment to deliver drug and alcohol treatment. You will have a non-judgemental attitude and a desire to support the lives of people who use our services to be healthier and safer by delivering a high-quality service.

Experience of working with drug and alcohol use is essential. You will be a competent communicator, with the ability to work independently and be comfortable and enthusiastic, both with the highlighted client group and working in partnership with other service providers. Previous experience or knowledge of working with individuals on opiate replacement treatment, and/or involved in the criminal justice system will be advantageous.

All posts are subject to an enhanced DBS Disclosure.

To find out more about this role and to apply, please visit the website via the apply button.

Closing date: 29 January 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No: 1061582

Posted by

Cranstoun View profile

Registered Charity

101 - 500

View profile

Posted on: 14 January 2026

Closing date: 29 January 2026 at 23:30

Job ref: 1645

Tags: Social Care / Development, Counselling, Customer support, Engagement / Outreach, Prison, Substance Misuse

Save Saved

Does something look incorrect in this job listing?

Peer Support Worker - 3 posts available 21 hours per week

SIFA Fireside

Deritend, West Midlands (On-site) 0.8 miles

£22,932 per year pro rata

Part-time (21 hours per week over 3 days)

Temporary (To be Confirmed)

Save Saved

Job description

We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.

We welcome applications from people with lived experience of some of the issues our clients face, including homelessness, mental health challenges, substance use, or involvement with the criminal justice system.

SIFA Fireside’s Support Centre, based in Digbeth, delivers a range of services to people experiencing homelessness or who are vulnerably housed. The Peer Support Worker Service (PSWS) is a team of individuals who work with rough sleepers across the city of Birmingham, aiming to facilitate connection, motivate and inspire, and provide a non-judgemental listening ear. The service supports individuals facing Multiple Exclusion Homelessness (MEH), empowering them to make informed choices about their lives.

The Peer Support Worker role includes street outreach across Birmingham, building trust and rapport with the rough sleeping community. Many individuals have had negative experiences with services, leading to a lack of trust and reluctance to engage. Some may also have limited experience of managing accommodation or navigating support services. The role therefore centres on developing supportive, persistent, and compassionate relationships.

Key tasks (selection of)

Support people through street outreach, building trust and rapport with rough sleepers in Birmingham.
Build and maintain trust with individuals facing Multiple Exclusion Homelessness through social and community-based activities.
Support individuals in their positive behavioural change journeys using trauma-informed, strengths-based approaches that build confidence and wellbeing.
Work collaboratively with other frontline services across the city, engaging in day-to-day liaison to ensure a multi-disciplinary response.
Assist in crisis intervention and provide support in challenging situations, connecting individuals with appropriate professional help when required.

Posted by