Job description

 Job Title: Recovery Coach

Location:Grace Recovery, Pershore Road, Birmingham and other Changes UK properties as required

Salary:  Salary £18,000-£21,000 depending on experience

Accountable to:   Registered Manager

 MAIN RESPONSIBILITIES AND DUTIES:

General Duties:

• Responsible for Service Users’ needs and communicating these needs to other staff and professionals involved.
• Write review reports and other reports as necessary.
• Involved in review meetings concerning Service Users.
• Involved in setting up and implementing personal care plans for Service Users.
• Involved in the assessment, triage, and admission of new Service Users.
• Help new Service Users settle into the Service.
• Assist Service Users with their detox.
• Facilitate both one to one and group therapy for Service Users.
• Ensure all client records, databases and logs are completed and up to date.
• Assist in handling finances and record all transactions outlined in the company guidelines.
• Assist with personal care with due regard to dignity, respect and privacy of the individual.
• Have a clear understanding of all Service User risk and relapse indicators.
• Assist in administering prescribed medication and keeping medication records up to date in line with company procedure.

 The focus of all interventions for Service Users will be:

• Support Service Users to achieve and sustain full recovery.
• Support desistance from crime, freedom from dependence and active citizenship.
• Inspire healthier lives and wellbeing.
• Provide effective coaching, identify and encourage areas of strength, skill and opportunity for each mentee.
• Use evidenced based interventions based on best practice guidelines.
• Contribute to the overall performance of the Service to ensure that contractual output targets are achieved.
• Record and input client data and information in order that the Service operates within contractual, administrative and financial requirements.

 KEY ACTIVITIES

• Develop and maintain excellent working links/partnerships with referring agencies.
• Provide recovery check ups to Service Users and early re-intervention work to ensure recovery is sustained or the harmful consequences of relapse are minimised.
• Facilitate groups and one to ones with Service Users to discuss relevant issues regarding their recovery.
• Signpost Service Users to relevant agencies to ensure a comprehensive, individual support package is being provided.
• Help Service Users with skill development inside and outside the Detox/Recovery Academy.
• Listen to Service Users, including their feelings about any difficulties they may be having.
• Help Service Users to make informed choices.
• Implement personal care plans set out for Service Users.
• Communicate with other staff/volunteers about Service Users’ needs/activities.
• Provide all aspects of personal care to residents.
• Promote and support the physical, emotional and wellbeing of residents.
• Encourage independence and self-belief.
• Support residents at meal times, in accordance with their individual needs.
• Ensure the environment is maintained to a high standard including shared areas.
• Contribute fully to team working, responding positively to colleagues and undertaking all reasonable work instructions promptly.
• Practice safe systems of work across the range of tasks and in particular moving and handling of Service Users.
• Understand personal responsibilities with regard to Health and Safety at Work legislation, particularly in relation to moving and handling of Service Users and fire safety and evacuation procedures.
• Take an active interest in your personal and professional development by contributing to supervision and appraisal meetings, attending team meetings and training.
• Adhere to all company and local policies/procedures.
• Develop positive professional relationships with residents, visitors and colleagues.

 GENERAL TERMS OF REFERENCE

 In carrying out the above duties the post holder will:

• Work across various sites across the region as required.

• Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision including late night and weekend support and outreach.
• Seek to improve personal performance, contribution, knowledge and skills.
• Participate in appraisal, supervision and Learning & Development processes.
• Keep abreast of developments in services, legislation and practice relevant to the client group.
• Ensure the implementation of all Changes UK policies and procedures.
• Contribute to maintaining safe systems of work and a safe environment.
• Undertake other duties appropriate to the grade of the post.

 Special conditions of service

Shift Pattern:

7:00am – 15:00pm

14:00pm – 22:00pm

 37.5 hours per week including weekends

Holiday entitlement: 5.6 weeks holiday per year.  

Would you like to work for a leading mental health charity?

Do you want a rewarding career where you can really make a difference?

If yes, join us here at Rethink Mental Illness.

Due to growth, we have an exciting opportunity for a Senior Mental Health Recovery Officer to join our inspiring and friendly Black Country Helpline team. Your role will be a fixed term position until 31st March 2022 working full time, 35 hours per week based in the service.

Our Black Country24/7 Helpline service is the first main point of access for members of the public wanting or requiring direct access to mental health services, support, or advice.  The service does not replace all other points of access but will function to serve all and eradicate the need for people to be signposted, where the ability to provide direct access can be facilitated. The helpline is open for people of all ages, available 24 hours a day, 7 days week, 365 days per year, providing immediate access to advice, emotional support, and triage.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you be doing?

• Monitoring and reporting when required on the effectiveness of support delivery and contract performance.
• Supporting and guiding staff and volunteers ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service.
• Maintaining accurate records as required by policies and procedures, using appropriate paper and electronic systems. To maintain up to date details of service and support activities and outcomes on the Rethink Information System.
• Ensuring effective incident and complaint recording including reporting information on SPHERA.
• Supporting individuals to express their satisfaction with the opportunities they have accessed by submitting comments, compliments or complaints.
• Ensuring staffing rota is completed a month in advance and adequate staffing cover is available.
• Representing individuals interests when they are not able to do so themselves.
• Enabling individuals to access information about services and resources relevant to their requirements.
• Communicating, co-working and networking with statutory services and other agencies.

Do you have what we are looking for?

• The ability to make a comprehensive assessment of an individual’s situation and needs; to develop, implement and review risk management plans and devise support plans and activities to meet these needs.
• Experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.
• Experience of leading and supporting a team effectively.
• A strong working knowledge of mental health and appropriate intervention methods QCF Diploma or NVQ level 3 in Care or Certificate in Community Mental Healthcare (or working towards) or an equivalent qualification.
• Experience of providing support to people with severe mental illness in a community or helpline setting 
• Diploma or certificate in Counselling or equivalent accredited qualification

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:  

• Salary of £22,407.40 to 25,690.03 per annum
• Contributory pension scheme
• Life assurance and employee assistance programme
• 25 days annual leave rising to 30 days plus bank holidays  
• Your "Rethink Day" - 1 day’s additional leave (pro rata) on your Birthday
• Eyecare vouchers
• Flexible working  

Don’t just change jobs, change lives!

Due to the ongoing coronavirus pandemic, we're unlikely to be fully reopening our Dudley or Wolverhampton offices in the near future. Therefore, the role will involve a mixture of working from home and if required office working until we’ve fully re-opened the office. We will continue to review the situation inline with government guidelines.

Just a couple of final things,

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

About us
Crisis works throughout Birmingham, offering advice, support and access to training and employment opportunities for people experiencing homelessness. 

About the role
The role of the Housing Coach is a full time, permanent contract located within the Crisis Birmingham Skylight. You will be required to provide high quality information, advice and guidance, as well as coaching and support, to people who are currently homeless or at immediate risk of homelessness. The role will require a high level of knowledge on housing and homelessness legislation and welfare legislation which you will use to provide direct support to members, as well as support to the rest of the skylight staff on more complex and protracted housing enquiries.
 
About you
To be successful in this role you must have:
•  Experience of providing direct support to people experiencing homelessness.
•  Extensive knowledge of housing and homelessness legislation, as well as knowledge of how to access private rented sector accommodation and the necessary requirements to secure a tenancy
•  Extensive knowledge of welfare legislation, legacy benefits and Universal Credit.
•  Ability to use own initiative and proactively contribute to the effective provision of a homelessness service
•  Excellent interpersonal skills with a high level of written and communication skills, and the ability to break down and deliver complex information

Benefits
As a member of the team you will have access to a wide range of employee benefits including:
•  Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•  Mandatory pension scheme, with an employer contribution of 8.5% 
•  25 days annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How To Apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Monday 26th April 2021

If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

About the role
As Progression Manager, you will be someone who is passionate and understand your role in ending and preventing homelessness. We are looking for somebody who can demonstrate their ability to lead and manage teams to deliver a high quality service, meeting the individual needs of our members. As part of the leadership at Crisis Skylight Birmingham, you will have the commitment and drive to support the implementation of a vision whose end goal is to see as many people have their homelessness end as possible through an excellent Skylight offer.  

About you
To be successful in this role you will be experienced in leading teams within a relevant sector– e.g. social work, housing, voluntary or statutory sectors, youth & community with significant experience in case management . Your personal values will underpin your work and align with those of Crisis and our vision of seeing homelessness end.  

Benefits
As a member of the team you will have access to a wide range of employee benefits including:
•  Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•  Mandatory pension scheme, with an employer contribution of 8.5% 
•  25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to Apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.

Closing date: Sunday 2nd May 2021 (at 23:59)

Interviews will be held on Friday 14th May 2021

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

BBO Progress Coach
37 hours per week
Salary £21,743. per annum  
Location: Bedworth (with travel around Coventry and Warwickshire)

We are looking for a highly motivated individual who has proven work experience with a range of unemployed young people and adults in a targeted environment.

This role involves working in a target driven environment so it is essential you can manage your time and prioritise your workload effectively in order to meet given targets.

As part of this role you will:

• Seek out employment opportunities at new and existing sites of employment;
• Identify and deal with complex customer barriers to employment;
• Identify training and ‘route ways’ to employment;
• Support and manage a caseload of customers;
• Engage customers in activities and help them progress into sustainable employment;
• Establish and maintain relationships with individuals referred, undertaking interviews, compiling CV’s, support with applications forms etc;
• Deliver relevant accredited and non-accredited training as required;
• Develop and maintain excellent relationships with partner organisations, employers and funding bodies;
• Maintain accurate and up to date records;
• Report regularly to your line manager on your performance.

You must have proven experience of developing productive relationships with partners and external agencies and are able to provide high quality employability focused assessment.

This role will require regular travel across the region so you must have a full driving licence and access to your own vehicle.

Closing date: 26th February 2021

An Enhanced DBS check will be carried out for this post.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website where you can download the job description and application. 

At Groundwork West Midlands we pride ourselves in being a family friendly organisation and offer a competitive salary, flexible working hours, a health cash plan scheme, a generous workplace pension and free refreshments. We are committed to eliminating discrimination and encouraging diversity amongst our workforce.

This post is funded through the European Social Fund and The National Lottery Community Fund Charity No. 1128858.

No agencies please. 

Anti Slavery and Homelessness Development Officer

Full time 37.5 hours per week

£26,520 pa

Based at SIFA Fireside and various locations throughout the West Midlands 

Up to two years fixed term

SIFA Fireside and the West Midlands Anti Slavery Network (WMASN) are leading organisations in the fields of homelessness and exploitation in the West Midlands. We have joined forces to develop the first Anti Slavery and Homelessness Development Officer role for the region and are seeking a values driven, ambitious individual to be part of the team.

The Anti Slavery and Homelessness Development Officer is a specialist role that focuses on building the capacity of our organisations to respond appropriately and deliver an effective care pathway for people experiencing homelessness and modern slavery. You’ll have a strong understanding of the complexities that exist for people who are vulnerable and at risk and you’ll be as passionate about preventing people from being exploited as you are for those that have survived these experiences. This is a varied role that will see you working at various projects across the region including being based at SIFA Fireside’s day centre and WMASN’s Safe Place safe house.

We are committed to being an inclusive employer and welcome applications from people with a range of backgrounds. We are not prescriptive about how you meet the person specification and want applicants to choose how they demonstrate the requirements for this role and most of all align with the values and mission of our organisations.

Criminal justice charity Belong provides hope, rehabilitation and recovery for victims and perpetrators of crime.

We are seeking two full time Creative Practitioners to facilitate a series of drama workshops at HMPYOI Brinsford. Drama workshops will provide young men aged 18 – 30 years who are on remand or serving sentences at HMPYOI Brinsford, with the opportunity to engage in themed drama productions based around issues that are relevant to them. These could include psychoactive substances, gang violence, bullying, domestic violence, self-harm and mental health. Drama workshops will be delivered using a trauma-informed, strengths based approach.

The Creative Practitioner positions are exciting opportunities for two reliable, organised, energetic individuals to join Belong's committed, specialist team. The successful applicants will work together to design and deliver two series of drama workshops each month, with each series of workshops lasting one week. Each series of drama workshops will end with a production by the young men, performed to stakeholders and peers within the prison.

The successful candidates will have excellent communication and interpersonal skills, with experience of facilitating group work with young people and of working within the criminal justice or a related sector. They will have experience of using creative methods of engaging people in group work, for example puppetry, masks and mask-making, movement and dance, music, spoken word and poetry. The successful applicants will be able to demonstrate a track record of communicating effectively with individuals from a diverse range of backgrounds. Supported by our Service Coordinator, they will have the opportunity to engage in monthly clinical supervision and to meet regularly with our wider Belong team who are based in other prisons and community settings.

To apply for this position, please provide a detailed covering letter outlining how you meet the skills, experience and knowledge requirements outlined in our Job Description and Person Specification document. Please also send us your CV.

Applications for this position close at 11.30pm on Thursday 22nd April. Interviews for this position will be held during Wednesday 5th and Friday 7th May.

We particularly welcome applications for this position from those with current enhanced prison security vetting. We also encourage applications from individuals from Black, Asian and minority ethnic backgrounds and candidates who have had personal experience of the criminal justice system.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

Refuge aims to build a strong dynamic team of specialist practitioners for this new single point of access service providing high quality practical and emotional support to victims of violence against women and girls (VAWG).

We are recruiting an IRIS Educator to work with GPs to help them identify and provide effective pathways for patients who are experiencing VAWG and provide training to practice teams.

The ideal candidate will be a VAWG practitioner with experience of delivering training and an understanding of IRIS (Identification & Referral to Improve Safety). CAADA training is desirable.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 26th April 2021

This is a fixed term role for 9 months and full time role with 37.5 hours per week.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Head of Service

Full time 37.5 hours per week

£39,931

Based at SIFA Fireside Allcock Street, Birmingham, B9 4DY

Permanent

SIFA Fireside is a leading charity in Birmingham that supports people who are homeless and vulnerably housed. Following an exciting period of development and growth, we are seeking an energetic, passionate and highly competent leader to join our team. You will be accomplished at leading teams through change and you strive to lead by example. You are keen to share learning including your own, acting as a visible and accountable leader to your team.

This position oversees all aspects of service delivery at SIFA Fireside and whilst this is a strategic position we are looking for someone who genuinely wants to understand our clients, services and staff in order to create an integrated, gold standard model of support for some of the most marginalised and excluded people that live in our city.

The Head of Service reports directly to the Chief Executive and forms part of the senior leadership team at SIFA Fireside. We strive to be a values led, inclusive employer and encourage applicants to think creatively about how they demonstrate the requirements of the person specification. You do not need to have gained your experience through traditional routes and we strongly encourage applications from individuals that reflect the vibrant community of people SIFA Fireside works alongside.