IDVA/Domestic Abuse Outreach Worker

Our Intensive support service is working to support clients with complex and multiple needs and part of a homless pathway,who have moved into their own property or those who could be at risk of becoming homeless again.You will be part of a team of community-based resettlement support workers who will work across the borough supporting clients with moving into independent living and setting up a home to successfully resettle from their homeless situation and to maintain their tenancy.

MAIN DUTIES & RESPONSIBILITIES

• To hold a caseload of clients with complexed and multiple and who have been homeless or at risk of becoming homeless.
• Support clients to build on living skills and to support them in claim benefits, budgeting skills.
• Support service users to successfully resettle from their homeless situation and to maintain their tenancy.
• Support service users to improve their physical and mental health.
• Support service users to engage with legitimate economic activity or to gain voluntary work experience.
• Set realistic, achievable individual plans with clients with appropriate supported steps towards their goals.
• Introduce clients to and support them to access appropriate services both within Browns Community Services and within existing provision elsewhere to unlock specific barriers to progression.
• Attending court and other appointments with clients, keeping links with clients if they go into prison.
• Developing productive relationships with partner organisations to improve service outcomes.
• To monitor client progress on our Outcome Star database
• Maintain accurate service user records and files, preparing electronic and paper reports as required.
• Build strong networks with local organisations and represent Browns at meetings and events to promote the service.
• To support project manager in produce monthly and quarterly reports as and when required.
• The ability to demonstrate initiative, enthusiasm, flexibility and be able to use own initiative.

BB4K Support Worker

Part time permanent position – 22 hours per week

Based in Reading

Salary in the range £12,849 - £15,704 per annum (Full time equivalent range of £21,610 - £26,412 per annum)

BB4K is PACT’s support programme for children (5 to 12 years old) and families who have been affected by domestic abuse.

The BB4K Support Worker will support families through providing outreach support, co-facilitating the BB4K Drop-in sessions, as well as targeted 1-2-1 delivery of the programme when required.

We are looking for someone with a good understanding of domestic abuse and the impact on children and families who is experienced in the use of therapeutic techniques. 

Interested? If you would like to join an inspirational organisation where you can make a real difference to children and families, please find further information and how to apply on our website.

Closing date:                    Monday 26th April 2021, 9.00am

Interviews: Monday 10th May 2021

Please note that we may close this advertisement early if we receive a high volume of suitable applications.

We look forward to hearing from you!

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable).  Please note prospective employees will need to evidence they have the relevant permission to work in the UK.

Are you a person who really wants to make a difference to people’s lives?

If you are able to support someone to explore their interests, to promote their independence and ensure they have an active fun time; then this may be the job for you.

Short Breaks Worker
Location: Hounslow
Salary Details: £9.73 per hour plus you accrue an extra £1.17 per hour holiday pay.

About KIDS

KIDS are a national charity which has been supporting disabled children, young people and their families since 1970.

We work with children, irrespective of their disability or impairment, from birth through to 25 years.  Each year we support over 15,000 disabled children, offer over 120 different services and work with about 80 Local Authorities across England.

We are passionate, caring and trusted and our vision is a world in which all disabled children and young people realise their aspirations. We offer support and practical help for families, every step of the way.

About the role

We are currently looking for someone to provide short breaks for disabled children and young people in the local area.

Short breaks involve supporting a child or young person for a few hours usually on the weekend.

Short breaks are on a 1:1 basis and can occur in the local community or in a child or young person’s home. Our breaks are designed around the child/ young person and their interests and hobbies. During a break you may take a child swimming, go to a local park, visit a museum or perhaps go to the shops. Breaks involve learning and developing skills: from handling money to using public transport.

Our short break work makes a difference to the lives of children and young people with a disability and for their families.

About you

We are looking for caring, enthusiastic individuals to support disabled children and young people on a 1-1 basis in the London Borough of Hounslow.

To be able to carry out this role we would expect you to have the following characteristics:

• A person centred approach
• Fun and active
• Committed 
• Experience of working with disabled children is desirable but not essential.
• Demonstrate an understanding of the needs of disabled children and young people and a commitment to safeguarding.
• Strong interpersonal skills.
• Ability to work on your own and use initiative.
• Available to work regular evenings and weekends, dependent upon the support needs.

We will be reviewing applications on a rolling basis, so please don’t hesitate in applying.

TO APPLY AND FOR MORE INFORMATION

Please click ‘Apply’ to be redirected to our website, where you can download the Job Description and submit your application through our website.
Please note, you are not applying at this stage.

No agencies please.

Recruiting a Support Worker to join our Mental Health service based in Richmond!

GBP 22,360 per annum, 37.5 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Richmond Mental Health Accommodation Pathway supports people with complex and varying mental health illnesses living in the Borough of Richmond. We are currently recruiting for a Support worker to be based in the High Support Service in Teddington, part of the Richmond MHAP group of services. There are currently 12 customers living with a range of mental health conditions and complex conditions such as drug and alcohol misuse. Day to day duties include, but not limited to: developing and support customers to achieve recovery goals and reduce risks, support with medication, developing group activities, supporting with appointments, getting people ready to live on their own in the community.

Job Overview:

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/ Contract Manager. Creatively working to engage with customers.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
- Undertake housing management duties in line with relevant HM contract.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting for a Support Worker to join our Young People and Care Leavers in Berkshire!

GBP 19,845 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Rainforest Walk in Bracknell supports 20 young people with a variety of support needs including mental health needs, substance misuse needs, offending histories and vulnerability. The service's customers are aged between 16 and 25 and receive support for up to two years. Referrals come via the Young Persons Resource Panel.

Job Overview:

Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community.

Key Responsibilities:

- Build supportive, trusting relationships with tenants
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting tenants on your case load to set personalised goals in the form of Support Plans
- Conducting regular key work sessions with tenants on your case load that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing risk assessments are carried out and those risks are managed appropriately
- Providing support with tenancy sustainment including budgeting, benefits, daily living activities and emotional support. This may include practical assistance where skills are not yet developed
- Working in a multi-professional way to ensure holistic support package for tenants
- Establishing links with local statutory and voluntary organisations
- Supporting tenants to ensure they are in receipt of all the benefits they are entitled to
- Supporting tenants to manage their rent account, ensuring they have all the information needed to pay their rent
- Supporting tenants to set up utilities and pay their bills on time
- Ensuring Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction or all Bank Support Worker and agency staff
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting for a Support Worker to join our Young People and Care Leavers in Berkshire!

GBP 11,907 working 24 hours per week, plus 25 days Annual Leave (Pro-Rata), Pension schemes, Staff discounts, healthcare and more. This is a 9 month Fixed Term Contract.

Rainforest Walk in Bracknell supports 20 young people with a variety of support needs including mental health needs, substance misuse needs, offending histories and vulnerability. The service's customers are aged between 16 and 25 and receive support for up to two years. Referrals come via the Young Persons Resource Panel.

Job Overview:

Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community.

Key Responsibilities:

- Build supportive, trusting relationships with tenants
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting tenants on your case load to set personalised goals in the form of Support Plans
- Conducting regular key work sessions with tenants on your case load that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing risk assessments are carried out and those risks are managed appropriately
- Providing support with tenancy sustainment including budgeting, benefits, daily living activities and emotional support. This may include practical assistance where skills are not yet developed
- Working in a multi-professional way to ensure holistic support package for tenants
- Establishing links with local statutory and voluntary organisations
- Supporting tenants to ensure they are in receipt of all the benefits they are entitled to
- Supporting tenants to manage their rent account, ensuring they have all the information needed to pay their rent
- Supporting tenants to set up utilities and pay their bills on time
- Ensuring Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction or all Bank Support Worker and agency staff
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years.  
 
Our out of hours crisis service, Journey Recovery Hub, has been running since December 2019. The service provides support to those suffering from mental health problems, aiming to prevent escalation, reduce isolation, increase independence and self-management and improve mental health and wellbeing.
 
This is an exciting role in a newly extended service, which aspires to achieve the above aims. We are looking for highly motivated, caring individuals, who have knowledge and experience of supporting vulnerable adults to increase their independence and develop self-management strategies. 
 
The successful applicant will have an understanding and empathy for people with mental health needs and will be used to working in a team of staff and volunteers.  You will need to have clear project management skills, and be self-motivated, a good communicator and be able to prioritise and manage your time effectively.
 
You will be required to work face to face in our Kingston Hub and/or our Richmond Hub. The work will be delivered in a shift pattern over evenings and weekends including Bank Holidays. 
 
Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
 
Successful candidates will be required to complete an enhanced DBS. 

Working within local communities across Oxfordshire you will be joining our successful Community Information Network Team as we work to further improve access to information, support, activities and opportunities for all those with a health, care or support need. You will be working with individuals, families and groups both in the community and in their own homes. In addition you will be working closely with local GP surgeries to provide the new social prescribing element into the support they offer to their patients. You will also have the opportunity to join our hospital discharge support team working across various settings including the John Radcliffe, Horton Hospital and community hospitals. We work with local communities to further build upon and support what is being offered as well as working with individuals and their families to connect them with the support and opportunities that exist. We are passionate about supporting and empowering people so that they can maintain their independence, health, wellbeing and ‘live life to the full’

We are delighted to be working with a charity, which supports homeless people and those facing housing crisis, helping to rebuild their lives, offering advice shelter, food and lasting solutions.

Since the first national lockdown in 2020, the charity has been working with Kingston Council to accommodate rough sleepers in emergency hotel accommodation. In October 2020, Kingston Council secured a number of properties in the borough for those accommodated in hotels to move into. The charity is commissioned to provide ongoing support to the individuals in these properties to try to ensure no one returns to the streets after the pandemic.

RESIDENT SUPPORT WORKER

Hours: 36 hours a week, full time from Monday to Friday.

Duration: Full fixed term contract starting April 2021 to the end of June 2021 (probable extension to March 2022 depending on funding)

Location: Various temporary accommodation locations and main office in Kingston borough.

Salary: £27,701 pro rata

We are looking for an enthusiastic, confident person to join the Resident Support Team. The Resident Support Worker will provide high quality support, delivered in a strength based, person centred way. You will help individuals to identify their goals, interests and ambitions. You will complete and regularly review support plans with each person on your caseload, focussing on what the charity can do to help them achieve their goals.

Reporting to the Resident Support Coordinator, you will need to be efficient, well organised, flexible and able to respond quickly to unexpected developments.

Essential Requirements

• Experience of working or volunteering with rough sleepers and/or vulnerable people
• An understanding of the causes of homelessness and the pathways out of homelessness
• An understanding of mental health and addiction issues
• Ability to deal appropriately with challenging behaviour
• Strong organisational skills
• Excellent networking, interpersonal and communication skills
• Ability to maintain clear and accurate records with competent IT skills
• Flexibility to respond to a changing environment
• An understanding of and commitment to confidentiality and professional boundaries
• An understanding of COVID-19 "stay safe" regulations
• Possess a demonstrable commitment to Equal Opportunities

Please note we are looking to move quickly with this opportunity so please apply by sending a tailored CV in Word format ASAP to avoid disappointment.

Appointment to this position is subject to a satisfactory enhanced disclosure via the Criminal Records Bureau and satisfactory references.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We are looking for a new member of our domestic abuse outreach service. This role will be working with survivors of domestic abuse who may also have additional needs such as mental health issues or substance misuse issues.

If you feel that you would be a good addition to the team and have previous experience of supporting or working with adults with mental health or substance misuse issues and have knowledge or experience of supporting survivors of domestic abuse please see application information.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

We are recruiting for a skilled domestic violence advocate to provide high quality advocacy and support to survivors of domestic violence. You will work in partnership with other agencies to develop and deliver risk management plans to ensure victims’ safety. You will be responsible for advocating on behalf of survivors of domestic violence in a range of settings and managing and reviewing your cases.

The successful candidate will have significant proven experience of providing emotional and practical support to survivors of domestic violence. You will understand the legal system in how it relates to survivors of domestic violence and have strong communication skills to deliver presentations and reports to stakeholders effectively. An ability to work independently and prioritise a busy workload is essential.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 3rd May 2021

Interview Date: 14th May 2021

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. Thanks to our amazing team of staff and volunteers, we support over 8,000 clients a year through our face to face, phone and digital services.

We are seeking to appoint a Welfare Benefits Caseworker to meet the ever-growing demand on our service in these challenging times to deliver welfare benefits advice to our clients. We are currently delivering all our services remotely until it is possible to resume face to face work in accordance to social distancing rules and safety measures.

As a Welfare Benefits Caseworker, your will:

• provide high quality advice and practical help to clients on welfare benefits issues.
• check entitlement, ensure awards are correct and challenge incorrect decisions
• progress casework through negotiations with the relevant benefits offices and agencies
• prepare appeal submissions for clients and, where required, represent clients at relevant tribunals and review boards
• keep accurate case records and ensure that all casework is recorded and reported in accordance with Citizens Advice Hounslow’s policies and practices.
• ensure that effective case management is maintained throughout.

For more information about the role please download the attached Job Description and Person Specification

Closing date:  On-going
Interview date: TBC

Please note: we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Flexible location - offices based across Bucks with some opportunity for remote working

Citizens Advice Bucks is an independent local charity providing free, impartial advice to people in Buckinghamshire. The charity operates five advice centres across Bucks, a specialist money advice service and several outreach. We also run successful advice projects, including energy advice and elderly advice at home. The charity benefits from a large and dedicated team of highly skilled staff and volunteers and delivers high quality advice, as well as campaigning on important community issues.

We are looking for a motivated and enthusiastic individual, to take on the role of Debt Adviser.

You will be joining Citizens Advice Bucks to provide debt advice at a time of increasing demand. This is an important role within our newly formed Money Advice team. The successful candidate must have the proven ability of providing debt advice and casework. You must have experience of giving advice to the public, managing complex debt cases, negotiating with third parties on behalf of clients and maintaining accurate and comprehensive case recording. You will be able to demonstrate a clear commitment to client care, and that you are highly organised and efficient, able to maintain targets and high-quality standards.

We are often the only place left that people could talk to seek independent and impartial advice on debt, benefits, housing, employment and family issues. Be part of an organisation that gives people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

A Job Description and Application Form can be found on our website via the Apply button.

Closing date for applications: On-going