Due to internal progression, our Local & Community Empowerment team are seeking to recruit a Project Worker to support a range of community groups, local authorities, town and parish councils, and voluntary sector organisations to take action on energy.

This is a job for an individual with excellent organisational and interpersonal skills, and a passion for inclusive community-based action.

A fantastic opportunity has arisen for a full time Casework Administrator to join the Wales Region at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 82,000 people from the Forces family to get back on their feet: those currently serving, reserves, veterans, and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

You will be providing specialist administrative support, working closely with branch volunteers in order to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.  This will include supporting volunteer caseworkers, call handling, signposting, and triaging initial enquiries. The post is home-based, but you will need to be able to travel around South Wales once COVID restrictions are lifted. 

Please wait until the job offer stage before asking about flexibility, and we will explore what is possible for the role.

About the team

In this new role you will initially be working closely with volunteers from SSAFA branches in South Wales, supporting them to administer casework for SSAFA beneficiaries. As the role develops, we anticipate that the successful candidate will work as part of a larger support team in the future All Wales Regional Office.

About you

To carry out this role successfully you will have a track record of:

• Providing excellent customer service by phone, e-mail, and face to face.
• Using Microsoft Office 365 to a high standard.
• Planning and managing your own workload with minimal supervision.
• Recruiting and supporting volunteers.
• Understanding of the way of life for today’s Armed Forces, veterans, and their families.
• Understand the voluntary sector and preferably the military charity sector landscape in Wales.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Sunday 25th April 2021

Interviews: Tuesday 4th May 2021

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

Neighbourhood Team Manager / Social Housing

Full time (37 hrs)

Flexible working opportunities

£53,000 per annum

Fixed term contract 16 months

Trowbridge and surrounding areas

Closing date:    midnight, 21 April 2021

Interview date:   26 April 2021 (interviews will be held via video link)

Who they are

Our client is a not-for-profit housing association committed to providing affordable local homes for their customers. They have nearly 7,000 homes for affordable rent and shared ownership in Wiltshire, Somerset and Bath and North East Somerset and employ over 300 staff from their offices in Trowbridge and Melksham. 

What they offer

Their main benefits include;

• 30 days holiday plus bank holidays

• 2 paid gifted days; one for your birthday and one over Christmas

• Buy / sell up to 5 days holiday

• Life assurance

• Flexible working opportunities – giving you flexibility on how long, where and when you work to support better customer service and promote a work/life balance.

• Competitive pension (you pay 4%, they pay 9%)

• Cycle to work scheme

• Dress down Fridays (for office-based colleagues)

The role

The purpose of this role is to support, challenge and drive teams to deliver excellent customer services.

It has the following main responsibilities;

• To lead the neighbourhood’s services and caretaking teams, empowering team members to deliver excellent customer service and achieving satisfaction

• Ensure that your teams work with partner agencies and residents with the objective of creating sustainable, cohesive and vibrant neighbourhoods

• Ensuring Selwood Housing’s regulatory compliance with Tenancy and Neighbourhood & Community Standards

What they need

For this role you’ll need to have the following skills and experience;

• Experience of managing a team

• Significant recent experience in managing neighbourhoods, in social housing dealing with anti-social behaviour (ASB)

• Experience of working in a customer facing service, preferably in social housing

• Experience of working with vulnerable people and knowledge of various support needs and agencies involved

2 x Assistant Clinical Leads for Adult Services  

Contract: 1-year fixed term (with intention to renew year on year)

Hours:  21 hours per week (37.5 FTE)

Salary:  £33, 000 pro rata FTE (£18,480 actual) per annum

Hours: Flexible. Days, at least one early evening and 1.5 hour team meeting twice a month on a Wednesday.

Location: St Paul’s, Bristol and/or outreach centre (Currently some home-working due to the coronavirus restrictions)

About The Green House

The Green House Bristol has been providing free, specialist therapy to survivors of sexual abuse for over 35 years. We currently see over 100 adults and children every week in our therapy centre in St Paul’s, our outreach centres and currently also in remote therapy.

Over the next 3 years, The Green House plans to increase and diversify our service offers to survivors, with a hope that anyone in Bristol or surrounding areas, who has experienced sexual abuse can access quality, trauma-informed services.

About the role

This is an exciting opportunity to join our Adults Service Counselling team as an Assistant Clinical Lead, offering estimated 5 therapy sessions per week (currently at least some of these of will delivered remotely), supporting and managing a team of specialist therapists, and assisting the Clinical Lead with service development and innovations in line with The Green House strategy.

The successful candidates will be reflective and empathetic with experience and knowledge of the issues faced by people who have experienced sexual abuse. They will also be organised, and have the skills needed to manage and support a skilled team.

We are looking for two experienced counsellors or psychotherapists with an interest in managing and developing quality services, to join our growing team at this exciting time.

For now, this role will be a mixture of home-working and office-based, at our therapy centre in St Agnes Lodge, St Pauls or at one of our outreach centres.

About The Green House as an employer

The Green House offer a flexible working arrangement and supportive working culture. We offer training and development opportunities for all staff and would support you to grow into your role with us.

We offer 25 days annual leave plus bank holidays (pro rata) per annum plus a gifted 3 – 4 days over the Christmas period and an auto-enrolment pension scheme. We also pay for individual clinical supervision and provide regular spaces for clinical reflections and peer supervision.

For more information on the role, you can download the job description and person-specification here. To make an application for the position, please complete an application form evidencing how you meet the criteria in the job description and person-specification, and also complete an equalities monitoring form (optional).

Please note that we are a flexible employer and will work with you to create a work schedule that works for you and The Green House.

We value diversity and encourage applications from people of all genders and backgrounds. All appointments are made subject to references and an enhanced DBS check. 

Applications must be summitted by 9am Monday 19th April 2021.

Interviews will take place on Monday 26th April 2021 or Tuesday 27th April 2021 likely via Zoom video link.

This exciting new role will attract an experienced and highly motivated Team Leader who can support the Sanctuary Manager in day to day running of a busy sanctuary, and the training and developing of staff and volunteers.

PERSON SPECIFICATION

You will embrace the Ethics and Ethos of the Charity and promote compassionate living

You will have a minimum of 12 months full time experience working with farmed animals, along with proven supervisory / management skills.

Excellent communications skills both written and verbal

Proven experience in leading a team, mentoring and training

Be physically fit and embrace all seasonal weathers

Have a true passion and empathy for all animals which a background in animal care

Ideally experience with Equines

Driving licence essential

 Aim of Role

To support the Sanctuary Manager in the smooth and safe running of the sanctuary, ensuring all residents receive the correct and appropriate care and welfare to live a safe and happy life. To manage and support team members and volunteers so they carry out their roles safely giving appropriate care to the residents in their home.

Main Duties

Farm Animals

• To identify any issues with the sanctuary animals through daily thorough checks
• To have a thorough understanding of all sick animal care plans through regular handovers with the AWM, this information must be communicated effectively to the teams, monitored or trained in accordance to the care plan. Recording all relevant information in appropriate files / books
• On the advice of the AWM you must demonstrate effective communication with vets, farrier, physiotherapist and any other practitioners we engage with. 
• Contact vets, farrier if animals require attention
• Follow all vaccination and treatment programmes for sanctuary animals and communicate or train to teams as advised by AWM or Manager
• Administer medications
• Collect prescription medications as and when required
• Assist with vet / farrier visits
• Support with day to day Animal Care Duties
• Follow all animal feed and enrichment programmes: train and monitor through the teams
• Identify housing and fencing damage
• Ensure all animals are in safe paddocks
• Follow all pasture management programmes
• Assist with safe and appropriate storage of any deliveries

Equine

• Ensure daily and weekly duties for equines are being carried out
• Review weekly equine paperwork
• Support with Physiotherapy
• Attend regular equine meeting with AWM / Manager
• Assist with the worming, vets, farrier and other practitioners visiting the equines
• Plan and prepare weekly work for equine staff, monitor and review
• Work hands on with the equines on a weekly basis
• Support with Equine treatements and care plans

Volunteers 

• Responsible for the sourcing, inducting, training, monitoring, empowering and booking of animal based volunteers
• Organising the weekly tasks for volunteers ensuring safety and supervision at all times through the teams

Administration

• Safe receipt and storage of deliveries
• All associated paperwork regarding rotas and staff availability
• All associated paperwork regarding Volunteers
• Ensure communication books are completed in line with policy
• Ensure all team members are empowered, supported and feel valued to create a positive working environment

Staff Team Organisation

• Monthly rotas
• Sick and holiday cover
• Extra staff when required 
• Write up daily tasks on the board
• Monitor staff, review work and train as required

Policy, Procedure and Legislation

• Work in accordance to the Charity Policy and Procedures
• Follow and ensure staff and volunteers work to procedures and risk assessments
• Follow all legislation which governs our industry in accordance to health and Safety, COSHH and DEFRA
• Ensure you and the staff team work inline with in house training

• In the absence of the AWM conduct the daily morning meeting with staff (Farm and Equine) to ensure they are fully up to date with sanctuary information and de brief at the end of the shift with sanctuary staff.
• Complete daily board for staff and volunteers

Training Salary £18,500 ( six month period )

32.5 hours a week (over a fortnight)

Hours between 8am and 6pm five days a week

Rota over 7 days a week including bank holidays

This role is subject to seasonal changes due to the needs of the sanctuary residents

The Sanctuary does not offer accommodation with this role

We are only able to contact successfull applicants inviting them to the next stage

ABOUT US

Dean Farm Trust established in 2007 is a registered charity and animal sanctuary. Operating in Chepstow South Wales we offer a home for life to unwanted, neglected and abused animals. Our sanctuary is currently home to 185 farmed animals in 62 acres of pasture, paddocks and woodland, We promote compassion and a vegan lifestyle. Our sanctuary is open to the public, private visitors along with hosting tours and events throughout the year. Our ethos is to treat every single animal as an individual, caring for it giving the correct enrichment, feed, space, freedom and companisnship for their life. In the short time we have been open thousands of visitors have come to the sanctuary, many returning with their families and friends.

The primary aim of the Trust is to provide a home for life, shelter, warmth, food, and enrichment, to sick, ill-treated, and abused animals and animals that have been subjected to farming or sport.

To promote humane behaviour towards animals by providing care, treatment, protection, and security for animals and to educate the public in matters pertaining to animal welfare in general and the prevention of cruelty and suffering among animals. The Trust also promotes compassionate living and humane behaviour towards animals through a variety of public education and outreach activities.

Our Charity was delighted when earlier this year the wonderful "Matt Pritchard" became our Patron. He is an animal advocate and is about to embark on a huge challenge of Rowing aacross the Atlantic Ocean to raisefunds for our charity. 

We have had a number of articles written about us in the local and National magazines and papers supporting the work we do and sharing our stories.

In the sort time we have been established our charity has one a number of awards and recently been voted the "Favourite Animal Sanctuary" in the UK by the prestigeous Vegfest