Recruiting for a Waking Night Support Worker to join our Young Peoples Service in Hounslow!

GBP 22,928 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

The young people's service in Hounslow supports young people with medium to high and complex needs including looked after children, care leavers and teenage parents across 6 sites. Support is provided by support workers and specialist workers, aiming to achieve the very best outcomes including tenancy sustainment, ETE, enhancing life skills, managing mental health and emotional wellbeing and a successful move on from the service with greater independence, confidence and resilience.

Job Overview:

Waking Night Support Worker will work in line with person centred risk assessments; support plans and liaises with Support Workers to provide comprehensive handover and partnership working. They will be observant of changes in behaviour and presentations ensuring appropriate actions are taken to document and report changes in support needs of young people.
Waking Night Support Worker will be able to carry out all necessary health and safety actions including light cleaning tasks and work with in policies and procedures. Furthermore they will actively seek out ways to work with the team and stakeholders to improve the experience of young people in the service.
The role requires individuals to work on a rota pattern including weekend working.

Key Responsibilities:

- Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals
- Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork
- Ability to work empathically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support needs
- Ensure the safety and welfare of customers by implementing and monitoring the visitors' procedure, preventing unauthorised access to the service
- Conduct health and safety checks and patrols around the building and exterior reporting repairs and any Health and Safety issues
- To undertake patrols and security checks of the building and exterior, monitoring CCTV, addressing any antisocial behaviour and completing the relevant reports
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Provide concise and clear handovers to the team highlighting any incidents or issues during the night and any follow up actions to be completed
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Recruiting a Specialist Support Worker to join our Young Peoples Services in Acton!

£24,000 per annum, 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Horn Lane and Minster House is a specialist semi-independent living (SIL) service for young people in and leaving care aged 16-21 providing a mix of medium and high level of support to young people with a variety of complex needs. Horn Lane supports 14 young people and Minster House support 6 young people, who can be referred from any local authority. Both services are staffed 24/7 by a team of Support Workers and Night Support Workers.

Job Overview:

Specialist Support Workers are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, including social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

This role requires working across two of our specialist semi-independent living (SIL) services in Acton. Also requires working on a four week rolling rota of 11am-7pm: Week 1 Monday to Friday; Week 2 Tuesday to Saturday; Week 3 Monday to Friday; Week 4 Tuesday to Saturday.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Facilitating group workshops in all aspects of mental & health wellbeing and dynamics
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular and specific key work sessions that are innovative and engaging in order to achieve goals and aspirations
- Co-work with the allocated support worker to incorporate support needs into the customers support planning and on on-going assessment to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead activities and offer a range of appropriate therapeutic and recovery focused interactions
- Adhering to all other Look Ahead's policies and procedures.
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

For more information or to apply please visit our website.

Are you passionate about supporting our clients on their journey to recovery?

About the role

St Mungo’s North Camden Mental Health Accommodation Team is recruiting Project Workers for our 24 hour staffed projects at Adamson Road and Haverstock Hill.

The team works with clients with a diagnosed mental illness to empower them to rebuild their lives and to move on from the services into their own accommodation. All the clients have access to an Individual Service Fund and staff are expected to work alongside clients one to one in the community pursuing their interests and accessing training, educational and leisure opportunities.

Staff will key-work clients and work with clients alongside external services and other support networks including family and friends.

St Mungo’s is Camden’s leading provider of mental health accommodation beds and the team has consistently led other services in regards to the number of positive moves each year.

What we’re looking for

We are looking for proactive and empathetic individuals who want to work in mental health and are passionate about helping others utilise their strengths and achieve their goals.

You should be flexible, hard-working, committed to equality and building better communities.

Staff are expected to work on a rota of early and late shifts some including weekends and bank holidays.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 15 June 2020

Interview and assessments on: 29 June – 1 July 2020

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Recruiting for s Specialist Support Workers to join our Young Peoples Service in Tower Hamlets!

GBP 22,928 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Campbell Road Young Peoples Service provides support to over 55 young people in Tower Hamlets with accommodation across 6 sites, dependent on the support needs of the individual. They may have a number of challenging and complex needs including Substance Misuse, Mental Health, Domestic Abuse, Gang Affiliation, Female Genital Mutilation, Sexual Exploitation and Learning Disabilities. The service works alongside Statutory Agencies to provide a holistic support package for our customers.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. You will hold a caseload of 5-6 customers in crisis with a view to stabilising their situations. Support Workers will then help customers to maximise their skills and choices and work towards independent living. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
We are looking for a candidate that is resilient and able to confidently mange a complex caseload. In addition they would provide support and training to the team and management support to the Contract Manager and Team leader to ensure a smooth running of the service.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

St Martins is a specialist provider of supported accommodation for people who have Mental Health needs complicated by other areas of need, such as from learning disability, drug and alcohol addictions and forensic histories.

Support workers provide important practical and emotional help to service users and provide support to senior colleagues in delivering structured services that are created through our support planning processes.

You will be passionate about working with vulnerable adults, and you will work alongside our Project Workers to provide the best possible day to day service to our service users. This will include accompanying clients to appointments, encouraging them to budget, plan and prepare their own meals and help them progress on their path to recovery.

This post is subject to an Enhanced DBS Check.

Closing Date: 21/06/2020

Please send a CV and covering letter (to include a supporting statement) via the button below.

Please also note that only shortlisted candidates will be contacted. 

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,500 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

Refuge’s Freephone 24 Hour National Domestic Abuse Helpline, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers to give support, help and information.

We are recruiting National Domestic Abuse Helpline Workers to provide support and information to women experiencing domestic violence and other forms of violence against women and girls (VAWG), family and friends supporting them, and associated professionals, by providing, trauma-informed emotional support and practical help, led by the caller’s needs.

You will participate in answering helpline calls on a 24 hour rota system, assessing each call individually to ensure the highest standards of support. You will be involved in making referrals to women’s refuges and other agencies where appropriate, and complete reporting and evaluation data for the service.

You will have an awareness of domestic violence issues, together with the ability to assess the needs of callers to the helpline. In addition you will possess excellent communication and interpersonal skills combined with a non-judgmental and confidential approach to supporting women. You will be well organised and have a demonstrable ability to use Microsoft Office. The ability to remain calm and resilient is essential, as is an up-to-date knowledge of housing, criminal, civil and welfare rights legislation relating to domestic violence.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work 

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

As an ever expanding charity we are also able to provide career development opportunities including advancements into management roles across our range of services. 

Closing date - 17 June 2020

Interview date - w/c 22 June 2020

 An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

 This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpins all of our work. 

No agencies please - as a charity we work hard to keep our costs down.

Recruiting for two Specialist Support Workers to join our Mental Health service in Islington!

GBP 12,000 per annum plus 25 days Annual Leave (pro-rata), Pension schemes, Staff discounts, healthcare and more working 20 hours per week.

Islington Crisis House offer 24/7 crisis accommodation to customers with mental health needs who require a high level of support, it is a 'high support fast stream' mental health service consisting of 12 units, with move-on expected within two weeks. We are part of the projects pathway in the borough and receive our referrals from the Crisis Teams and mental health wards in the borough. However we can also take self referrals or referrals from other sources such as local substance services and GP's. We also take referrals from neighbouring boroughs such as North Camden. This is a really great opportunity for anyone with clinical interest as the service is delivered in partnership with Camden and Islington MH Trust.

Job Overview:
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

This role will focus on Family and Carer Liaison as a specialism, integrating Islington Crisis House with third sector agencies, and providing information to staff and customers on the local opportunities. The role will therefore involve a high level of external agency liaison, and will require the successful applicant to be proactive and personable.

Key Accountabilities:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Supporting move in and move out of customers, including readying rooms post-discharge and completing inductions of new customers
- Holding a caseload where relevant (usually for customers with complex family dynamics and needs, or with complex care requirements - note the role will not involve personal care).
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making, which may include undertaking medication witnessing and administrative tasks
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff regarding opportunities with care and family support services such as Carer's Hub, advocacy services etc.
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Person Specificiation:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour

Skills, Knowledge and Experience:
Essential:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable:
- Experience working with family services, advocacy services or other equivalent

For the fll job description, please visit the Look Ahead website

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

The Islington Complex Needs Team is part of the Islington Multidisciplinary Floating Support Service, which provides a dynamic and empowering service to vulnerable clients across a variety of tenures.

The team offers support to vulnerable people with a range of tenancy-related support needs. The support is person-centred and focuses on areas such as Education, Training and Employment (ETE), increasing social networks, managing money, support to address mental health needs, offending behaviour and substance misuse

As a Floating Support Worker, you will support the day-to-day running of the Service, taking responsibility for a caseload of up to 28 clients and producing comprehensive and high quality support plans and risk assessments.As part of the team, you will be working in partnership with the Local Authority Housing Department, Probation Service, Mental Health Services, Drug Treatment Services and other community groups.  All working to support clients to find and maintain suitable accommodation, access services, increase independence and improve their quality of life.

We are looking to recruit a highly motivated, enthusiastic and experienced individual to join the team. The successful candidate will be able to demonstrate experience of working with clients who have Mental Health and/or Substance Use issues in a holistic and creative way. You will also have experience in delivering a quality customer focused service and have the ability to engage, motivate and empower people to achieve their goals.

Closing date for applications:  17th June 2020 (at Midnight)

Interviews will be held on: 26th June 2020

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects was commended for their work.

Do you have a genuine interest in supporting people to rebuild their lives?

About the role

St Mungo’s Rough Sleepers Assessment Hub provides a rapid response to ensure no one needs to sleep rough. The Shepherd’s Bush based service offers temporary accommodation to 12 vulnerable adults while they’re supported and empowered to access specialist services and move away from the dangers of rough sleeping. The successful candidate will benefit from working with a diverse client group in a supportive and proactive team.

As a Night Worker you will:

• Work as part of a busy team environment working closely with those affected by rough sleeping.
• Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks; such as implementing reconnection plans and supporting clients into appropriate accommodation. 
• Work on a 7 day weekly rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am)
• Maintain the safety of the building by completing routine health and safety checks

Who we’re looking for

The successful candidate will be able to communicate in a sensitive, assertive and nuanced manner that builds trust and effective working relationships with residents who are experiencing issues including substance and alcohol addiction, poor mental health, offending behavior and histories of abuse. You don’t need to have direct experience, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on Monday 15 June 2020 (to be held remotely via video link)

Interview and assessments on: Monday 29 June 2020

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

We are looking for a domestic violence practitioner to join our dynamic peripatetic team. An exciting opportunity to enhance your experience in a variety of support roles including working in accommodation based services, independent domestic violence advocate, independent gender violence advocate, independent sexual violence advocate and community outreach worker.

You will deliver a high quality professional service to survivors of domestic violence living in our refuges, those who access our outreach service and independent domestic violence advocacy services. You will work from any of our National sites, providing cover for services who need additional staff. You may be required to travel including some Monday – Friday overnight stays during your assignments.

Your role will involve providing invaluable practice and emotional support to men, women and their children advocating on their behalf in areas such as welfare, housing, courts, police and emotional support as well as supporting women to move to safe, permanent accommodation.

The successful candidates will be passionate about ending gender based violence and have experience of providing emotional and practical support in a paid or unpaid capacity. They will need to work flexibly and have strong organisational skills, good written and verbal communication, and an understanding of the importance of maintaining professional boundaries. The ability to work as part of an on-call rota is also essential.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 26th June 2020

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Support Worker 

This is an exciting opportunity to join Certitude as a Support Worker as we continue to grow as a social care provider in London.

Salary: £10.61 per hour (£20,810.04 per annum)
Hours: 37.5 hours
Job Type: Permanent - Full Time
Service: Mental Health
Location: Lambeth
Application Deadline: 12 June 2020

Benefits

- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave, pension scheme and access to 24-hour Employee Assistance counselling
- Paid Enhanced DBS
- Eye care vouchers

About the role

The aim of this project is to improve the outcomes for people with mental health needs receiving acute care in Lambeth. You will work as part of a multi-disciplinary team (MDT) and you will support admission avoidance, ensuring that people with more complex needs can be discharged in a timely manner and ensuring the overall reductions in length of stay through close joint working with Lambeth community teams.

Duties will include:

- Establishing good relationships with existing local resources and communities within the Lambeth Borough such as Living Well Centres, GPs and Primary Care Networks and Crisis services
- Ensuring that the required paperwork is completed, including updating case files
- Promoting a person-centred culture, values and plan for supporting individual(s) to connect in the community
- Ensuring that community connecting activities are updated on the system regularly
- Representing Certitude at other external meetings as required

About you

To be a Support Worker at Certitude, the following are essential:

- Experience of developing strong relationships with individuals and organisational customers
- Good knowledge of Lambeth (borough)
- The ability to motivate and coach the people we support
- The ability to facilitate workshops and coach volunteers
- The ability to use technology – PC and modern technology equipment

About the organisation

At Certitude we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.  

As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we are able to support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.

We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,000 staff and volunteers with a turnover of £34m.

Do you want to be a Support Worker at Certitude? Select the apply button shown to submit your application. 

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Keywords: Support Worker, Community, Lambeth, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Support Worker
Location: Teddington
Salary: £10.07 per hour (£19,743.12 per annum)
Application Deadline: 12 June 2020

Certitude is an adult social care provider, rated as outstanding by CQC for our domiciliary care. We are proud of our history of supporting people with complex mental health needs and learning disabilities and support more than 1,500 people in a diverse range of services across London. We employ 1,000 staff and are committed to their development. With Certitude you have the opportunity to work with incredible people, develop your career and support others to have a good life. 

The people we support will also have a sensory or learning disability, physical disabilities, complex health needs or mental health difficulties. The combination of these needs will require an individual who will be open-minded and patient.

You will facilitate the development of the people we support, so that they can lead full and active lives within the community.

37.5 hours over 7 days including weekends; variable between 07:00 and 22:00 + sleep-in (example: 14:00 - 22:00 sleep-in 07:00 - 14:30)

To be a successful Support Worker, you will need to demonstrate:

- The ability to remain patient and calm under pressure
- The ability to work using your own initiative and a proactive approach
- A team player mentality 
- An interest in outdoor activities such as swimming, games and long walks
- The ability to use a range of technology – internet, emails, databases, Microsoft Office, Excel, smart phone, iPad

We will trust you to:

- Build great relationships with the people we support; help them tackle their challenges and achieve their goals
- Observe change within the individual’s circumstances and respond accordingly
- Ensure effective day-to-day management of colleagues including effective activity delegation
 
What’s in it for you?

- A competitive salary
- Pension salary sacrifice scheme
- A stimulating work environment full of opportunities to learn and develop
- An attractive package of 33 days’ annual leave, pension scheme, access to a 24-hour Employee Assistance counselling
- We will pay for your Enhanced DBS
- Eye care vouchers
- Travel season ticket loan
- Cycle to work scheme

Our Values:

- Working Together
- Continuously Improving
- Inspired by People
- Dependable

All our posts are subject to an Enhanced DBS disclosure as well as a need for full employment history from time of leaving compulsory education and up to date employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community. We guarantee to interview all applicants with a disability who meet the minimum criteria for the job vacancy and to consider them on their abilities.

You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

To apply for the role of Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.