Islamic Relief Worldwide

Islamic Relief UK (IRUK)

Head of Marketing

BASE LOCATION: London, UK

REPORTING TO: UK Director

LINE MANAGEMENT RESPONSIBILITIES:

4 Direct reports

Digital Engagement Manager

Marketing Manager (Offline)

Digital Marketing Manager

Executive Assistant

(Total department staff: 9)

Islamic Relief:

Islamic Relief is an international relief and development agency striving to alleviate poverty and suffering around the world regardless of colour, race or religion. Established in 1984 in response to the widespread famine in Africa, Islamic Relief has grown to be a key, well known and respected aid agency in disaster relief and the ongoing development of people in over 25 countries.  It specialises in Education & Training, Health and Nutrition, Water & Sanitation, Income Generation, Orphans’ Support, Emergency Relief and Disaster Preparedness.  Islamic Relief is a member of the Disasters Emergency Committee (DEC) and is an implementing partner for DFID, ECHO, the World Food Programme and UNHCR.

PURPOSE OF DIVISION (IRUK)

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

PURPOSE OF DEPARTMENT (MARKETING):

The Marketing Department will liaise with key stakeholders to ensure IRUK campaigns and products are effectively promoted to its targeted audiences through intergrated and creative marketing and fundraising techniques.

The department seeks to raise awareness, funds and understanding of IRUK, grow influence, drive action and ultimately bring key audiences closer to our purpose.

JOB PURPOSE:

Working with the UK Senior Management Team (UK SMT), the Head of Marketing has strategic and operational responsibility for all aspects of marketing and brand management for Islamic Relief UK.

The Head of Marketing will have overall responsibility for the quality, consistency and strategic direction of our Marketing services. This will involve the delivery of cross-channel, high profile impactful marketing campaigns that drive action and engagement with IRUK.

This role will understand emerging trends in marketing, and work to understand how these innovations can be applied to the organisation’s context.

KEY WORKING RELATIONSHIPS

• UK Director
• Heads of Department and Managers
• Creative agency
• Regular contact with IRW Directors and Department Managers

SCOPE AND AUTHORITY

Scope of the Role:

• Lead the development and implementation of the marketing strategy with plans and activities to raise brand awareness including the adoption of IRUK’s brand and values across the organisation and to deliver impactful fundraising and advocacy campaigns.
• Provide effective leadership and build strong working relationships with departments across the organisation to ensure integrated marketing plans are developed and implemented to achieve maximum impact with external audiences.
• Play a key role as a member of the UK SMT in developing IRUK’s strategic priorities and implement plans to raise awareness of the Organisation’s activities and their impact.
• Provide effective leadership for team members delivering marketing activities, ensure digital marketing and branding plans are in place and act as an inspiring role model at all times.

Responsibility for Resources:

Manages the Marketing Department budget, operating within the budgetary limits of the Department, and in accordance with IR policies/processes. Overall responsibility for all technical equipment within the Marketing department..

KEY ACCOUNTABILITIES

The job holder is accountable for fulfilling their roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of their colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:

1. Developing and implementing the Marketing strategy, related plans and brand management to ensure campaigns achieve maximum impact

• Identifies and prioritises the marketing needs within IRUK in line with strategic priorities and campaigns.
• Lead the development and delivery of the marketing strategy to raise IRUK’s profile, funds and improve understanding of our work with key external audiences including potential beneficiaries, donors, supporters and other stakeholders.
• Develop and implement supporter journeys across direct marketing channels.
• Assist in the development and annual review of IRUK’s marketing strategy to ensure it is fit for purpose to support IRUK in its work.
• Develop and implement plans to provide advice, support and resource materials to assist stakeholders in the marketing and positioning of their activities.
• Work with internal stakeholders to plan content for all major campaigns and areas of work.
• Ensure that strategies, campaigns and activities across all departments optimise the way IRUK is viewed by the public and external stakeholders, and ensuring that our purpose and impact is relevant and understood across all owned, earned and paid channels.
• Work collaboratively with Islamic Relief Worldwide to maximise our brand’s ability to enable positive emotional connections with our audiences in a way that drives long-term engagement.
• Provide strategic input to cross-organisational projects and seek to identify steps to accelerate progress and maximise the impact of IRUK’s campaigns activities.
• To offer senior level marketing expertise to relevant stakeholders at IRUK.
• Overall responsibility for the content and appearance of all print and digital materials to ensure consistency with the brand and brand values (consulting stakeholders where appropriate).
• Work with the Head of Comms and Creative Content on editorial direction, design and production and distribution of publications.
• Work with the Head of Comms and Creative Content to produce copy and design of all marketing content both online and offline ensuring they are high quality, up to date and align with relevant policies.

2. Management of the Marketing Department developing and implementing strategies/workplans and Key Performance Indicators

• Responsible for the provision of an effective Marketing department to deliver accurate and timely work. Provide support and guidance where required.
• Keep the marketing department’s work plan under review to ensure congruence with a developing and changing organisation.
• To be accountable for setting and achieving annual Marketing KPI targets, and for contributing to broader departmental, divisional and organisational KPIs as agreed with the UK Director.
• Analyse and report against the KPIs and create action plans to address any areas of concern/risk.
• Ensure the use of KPIs/metrics to evaluate the impact of marketing services and initiatives – ensure they are understood, valued and adopted across the department.
• Support the Marketing Manager (offline) to provide best practice expertise and support across offline and direct marketing channels and techiques.
• Support the Digital Marketing Manager to provide best practice expertise and support across digital marketing channels and techiques.
• Play an active role with senior colleagues to ensure IRUK meets the compliance requirements of the regulatory bodies and also provide formal reports and advice as necessary to the UK Director to enable the fulfilment of their responsibilities.
• Manage the Marketing budget and participate in forecasting and budget setting processes and reviews to ensure effective use of resources for advertising and marketing campaigns.
• Working with the Heads of Fundraising and Comms and Creative Content to ensure donor journeys are effectively implemented across all marketing channels.

3. Support fundraising and income generation with an effective digital strategy and digitial marketing plans

• Oversee the development of a digital strategy and integrated digital marketing plans to enhance our reach and engagement with targeted external audiences.
• Responsibile for the content, editorial policy and quality control of IRUK’s website and and social media channels to maximise opportunities to reach and engage with new and existing supporters/donors and raise funds.
• Inspires and mentors creative excellence in the immediate team and any external providers so that creative output is on brief, on brand, and supports Islamic Relief’s cause.
• Ensure that IRUK’s digital marketing strategy is maximising on digital opportunities available, keeping fully informed of the latest digital marketing trends, tools and innovations.

4. Development and growth

• To lead on the creation and development of key building blocks, processes, systems and guidelines for the Marketing department to deliver effective and sustainable growth and high-quality materials, consistent with Islamic Relief’s brand, across all departments. 
• To future-proof IRUK by building a network of external contacts, undertaking regular competitor analysis and sector research, investigating ways to improve effectiveness, seizing opportunities, anticipating risks and encouraging innovation and improvements. 
• To build, develop and manage strategic partnerships with business suppliers ensuring cost-effective service, clear compliance and commitment to IRUK’s values/goals.
• Oversee and advise on the quality of marketing materials IRUK’s delivers – in creativity and by technological platforms.
• Review and audit IRUK’s existing marketing materials, developing roadmaps for future improvements.
• Ensure maximum return on investment from marketing budgets.

5.  Provide effective leadership, motivation and development of the  Marketing Department and act as an inspiring role model

• Provide on-going expertise and quality checking of IRUK’s marketing materials involving other stakeholders at every possible opportunity.
• Lead by example to create an effective and motivated marketing department which delivers strong customer service ethics and in partnership with all aspects of IRUK.
• Carry out regular one to one meetings with direct reports.
• Ensure that the annual performance review process is managed within IRUK’s policies, processes and timelines, agreeing objectives and training needs for team members.
• Address and manage effectively any areas of underperformance, within IRUK’s policies and procedures.
• Regularly review the performance of individuals and teams, providing advice, support, coaching/mentoring/learning and development as appropriate.
• Develop and lead all aspects of work of the Marketing department including budgetary management.

6. Deliver a full and comprehensive role as a Head of Department

• Identify and influence key decision makers and capitalise on opportunities to maximise IRUK’s reach within the marketing context.
• Have a positive impact internally and externally – with the people and communities that IRUK works with and for.
• Undertake corporate assignments as required by the UK Director.
• Work and lead collaboratively as part of the UK SMT and in the spirit of IRUK’s values.
• Support UK SMT colleagues in resolving significant operational issues.
• Attend UK SMT meetings to update colleagues on Marketing and other key strategic matters, as outlined above, and to support the UK Director.
• Communicate the work of IRUK positively both internally and externally.
• Represent IRUK with both internal and external audiences.
• Identify new, creative and innovative solutions as well as practical approaches to organisational issues.

7. Other

• esponsible for decisions regarding the interpretation of brand guidelines and working with the Head of Comms & Creative Content to set the creative standards of content produced by and for IRUK.
• By virtue to being a member of the UK SMT, contribute to IRUK’s decision-making process.
• Represent IRUK at key external events and initiatives when required.
• Promote Islamic Relief’s vision, mission and values.
• To work closely with the Media and Advocacy teams in the Comms & Creative department  to ensure that opportunities in these areas are maximised in an integrated manner and that public communication by these teams supports the overall marketing strategy.
• To ensure that all marketingactivities adhere to charity law, compliance/best practice, including in the area of data protection, marketing consent and vulnerability.
• Build strategic relationships peers from third sector and other organisations where relevant, ensuring quality outputs, evaluation and value for money across all activities.
• Research marketing and brandingtrends and innovations with a view to improving IRUK’s marketing work.
• Take a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.

General Duties

• Be flexible within the broad remit of the post.
• Comply with organisational policies and practices.
• Encourage effective cross departmental working through personal example.
• Keep professional knowledge and expertise up to date.
• Attend internal and external meetings as required and contribute positively.
• Undertake any other duties commensurate with this post as reasonably requested by the UK Director.

PERSON SPECIFICATION

It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to IRW’s vision and mission.

Essential Criteria

Experience:

• Substantial experience operating at a senior level in an INGO/Charity sector to develop successful integrated marketing strategies and plans
• Proven experience of leading insight-driven, multichannel marketing campaigns and delivering on large scale campaigns
• Experience of working within a diverse, multidisciplinary team 
• Practical experience of successfully developing and managing marketing  budgets, KPIs, evaluation and monitoring systems, and insightful performance reports
• Extensive experience using audience, consumer and/or data insight and research to drive brand and marketing planning
• Experience of capitalising on digital and social media channels, technologies and platforms to cost-effectively grow and develop supporter bases
• Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
• Experience of working with data management/analysis teams, and related CRM systems, to optimise data and data capture opportunities to help drive growth
• Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals
• Demonstrable experience of successfully leading teams with responsibility for effective performance management and motivation
• Solid experience of stakeholder management.

Knowledge, Skills and Attributes:

• Ability to enthuse and motivate a team during a period of change
• Ability to work in partnership with other teams but with the presence to introduce innovation
• Ability to create and deliver impactful audience focussed content
• Authentic and trusted leadership style
• Highly motivated, positive and solution focussed
• Ability to apply creative thinking and problem solving skills to deliver innovation
• Ability to manage high level projects, from inception to successful conclusion
• A high degree of accuracy and attention to detail
• Ability to work as part of a team and on own initiative
• Strong influencing skills, with the ability to negotiate agreement on expectations and outcomes in a busy environment, with changing priorities
• Ability to think laterally and creatively
• Initiates collaborative working in a diplomatic manner
• Clear understanding of confidentiality
• Excellent planning and organisational skills with the ability to prioritise and manage multiple projects with overlapping milestones
• A strong working knowledge of a wide range of digital and social media technologies, platforms and marketing
• Senior level understanding of current marketing trends
• Knowledge and understanding of the current marketing context for Islamic Relief
• Strong understanding of international development and humanitarian work
• Working knowledge of Macromedia Creative Suite
• Self-sufficient in production of documentation etc, with the use of Microsoft Office, and other relevant IT packages as appropriate
• Educated to degree level, or to have equivalent relevant experience
• Suitable accredited marketing qualification such as CIM Certificate in Marketing
• A good knowledge of general data protection regulation legislation and evidence of developing policies to ensure compliance and best practice.

Desirable:

• Membership(s) of the Institute of Direct Marketing or equivalent professional organisation.

Personal Qualities

• Strong motivation for and empathy with the aims and objectives of Islamic Relief
• A genuine passion for making a difference
• Understanding of and affinity with Islamic Relief values
• Confident and positive approach to work.

Other requirements

• Willingness to travel and work outside of normal office hours when necessary – particularly during emergency campaigns.

Male Support Worker

Our client is one of the largest learning disability charities in the UK, supporting 2,500 people through their friendly, supportive, creative and diverse teams.

As a support worker with our client you’ll be supporting adults with learning disabilities to live the best life possible. In this caring and creative role, everything you do will enable people to have choices about their own lives, creating flexible services that meet people’s needs and always looking for the best way of doing things.

Salary: Potential earnings of £21,761* pa based on a qualified rate and 47 sleep-ins per year

Hours: Full Time, Permanent, 37.5 hours per week

Location: North London Barnet EN5

About the role:

Our client provides supported living services to people with complex needs, including autism and dementia, to live independently in the community or in purpose built services with bespoke Personalised Technology. You will be supporting people for 1 hour or more and be based in 1 location so your time will be spent supporting people not travelling from place to place. They are looking for Support Workers for their CQC rated “Good” services who, with specialist training and support, can help individuals to live fulfilling lives in the community and overcome the difficulties they may face.

The purpose of your role is to give the highest possible standards of support to individuals with moderate to severe learning disabilities, in all aspects of their daily lives. You’ll be helping to ensure the people they support:

• Build confidence to develop interests
• Feel secure and safe
• Are provided with any personal care needed with dignity
• Increase independence
• Are enabled to make as many choices as possible
• Achieve personal goals, which may include travel or holidays

They provide 24/7 support to some people, so you will need to have flexibility to work shifts on a rota basis, including nights, weekends and Bank Holidays. You may also get the opportunity to attend training courses and other activities.

About you:
You don’t need experience of support work or any special qualifications for this job - you’ll get plenty of training along the way. Having the right values and wanting to make a difference to enable people to live a more fulfilling and independent life is what matters most. You will need to have good listening skills and a practical, caring approach. You also need to have basic level IT skills to be able to use a computer to record information about people you will be supporting.

It’s great if you already have experience of working with people with learning disabilities, autism or dementia, but it’s not essential. What matters most is your positive attitude to life and your desire to support people to live their life with as much independence, choice, dignity and control as possible.

What they offer
Our client offers a range of benefits and career development opportunities. They’ll give you a comprehensive induction, full training and support along the way. With Investors in People and Skills for Care accreditation they are committed to investing in their teams to ensure they have the specialist skills they need.

Apprenticeships - gain a fully funded Level 2 Diploma in Health & Social Care whilst earning. Access to the company benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also, an Employee Assistance Programme, with telephone and face-to-face support options. Access to award winning training and development – our client is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status. Annual staff award scheme – The Fusion Awards, and peer recognition through their GEM awards programme. 20 days holiday (plus 8 bank holidays). A contributory pension scheme & life assurance. Free DBS Check.

Closing date: Friday 31st July 2020

STRICTLY NO AGENCIES PLEASE.

*This post is covered by The Equality Act 2010, Schedule 9, Part 1, Occupational Requirements

You may have experience or an interest in the following: Support Worker, Support Work, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref: 93286

SUPPORT WORKER, TEENAGE PARENT SERVICE, NOTTINGHAM, PERMANENT, 37HPW, FRWK03 £16,915 - £18,430 FTE

Sunrise House provides accommodation and housing related support for young women aged 16 to 19 who are pregnant or who have young children. The accommodation is situated in self-contained flats in Nottingham. Residents are expected to participate in support planning to boost their skills and confidence and engage in a resettlement programme. Staffs assist service users in finding appropriate move-on accommodation and equipping them with the skills needed for independent living.

We are looking for reliable and enthusiastic candidates with an understanding of safeguarding and a desire to work with vulnerable young women and children. Experience of working in an accommodation setting or similar environment is not necessary but preferable.

 The main functions of these roles are;

• To build the skills and confidence of service users to empower them in maximising their independence, including parenting skills.

• To contribute to the achievement of contractual service obligations

• To work in partnership with key stakeholders

• To take responsibility for the welfare of the service users and childrenon site

• To assist service users in moving on into settled accommodation

The role will require you to work weekends Saturday and Sunday shifts on a rota. The role requires a degree of flexibility in relation to working hours.

This role is open to women only and Framework considers this a genuine occupational requirement under the Equality Act 2010.

For more information please contact: Marie Jackson

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

CVs will not be accepted

NO AGENCIES PLEASE

Education Co-ordinator

Working for a national Association, this is a fantastic opportunity to join our in-house education team based near Gloucester. The Association delivers a full programme of courses contributing to the Continuing Professional Development of veterinary surgeons and veterinary nurses.

Education Co-ordinator Responsibilities:

The Education Co-ordinator will participate in and contribute to the effective organisation, delivery, resourcing and marketing of the Association’s accredited educational programmes.

Education Co-ordinator Requirements:

We are looking for an individual with proven experience of working in an administration environment. Previous experience of the co-ordination, delivery and hosting of professional training/events and/or experience of maintaining student records in an academic setting is desirable.

A high degree of accuracy in data collection and management is vital preferably including administrative experience of maintaining student information. An awareness of educational learning platforms/technology is advantageous but not essential, as training will be provided.

Essential skills include:

The successful candidate will preferably have a related qualification, ideally in business administration and/or events management.

They will have excellent communication skills and attention to detail. They will need to work proactively as part of the team and have the ability to use their initiative to resolve any problems that might arise, recognising when to involve others.

In addition, the successful candidate will be a good communicator providing clear, concise written and verbal communications appropriate to the audience with the ability to remain organised and prioritise workload in a pressured work environment. An excellent level of customer service needs to be demonstrated.

The candidate must be flexible to occasionally work outside of normal office hours and at times travel throughout the UK, with potential travel abroad.

About British Small Animal Veterinary Association - BSAVA:

The BSAVA is a professional membership association which exists to advance care for companion animals. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, we work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research and developing policy. Each year we deliver numerous education courses, host the largest small animal Congress in Europe, publish books, manuals, apps and magazines.

This post sits within the Education team, responsible to the Education Team Leader. In the absence of the Education Team Leader, the post holder will be responsible to the Head of Education. The post holder will be expected to exercise considerable personal initiative.

Location: Quedgeley, Gloucestershire, GL2 2AB

Job type: Full time, Permanent, 40 hours per week

Salary: £20,691 and £22,880 per annum

Benefits: Contributions towards Group Personal Pension, Life Assurance and 23 days holiday.

Closing date: 17th July 2020

You may have experience of the following: Administrator, Admin Assistant, Office Administrator, Administrative Assistant, Office Assistant, Customer Service, Administration Assistant, Administration, Customer Service Administrator, Data Entry, Education Coordinator, Education Officer, etc.

Ref: 93365

Community Advocate
Job reference: CA/Aug20
21 hours per week
Worthing, Littlehampton and Bognor area of West Sussex
Salary Band 3, NJC Point 22: £21,496 p.a. (pro rata)
27 days’ annual leave plus 3 extra days at Christmas and the usual statutory holidays pro rata per annum

Impact has provided Advocacy Services in West Sussex for over fifteen years. The services have developed over time, changing to meet the current needs of those who use them and the service currently provides a range of community and self-advocacy services to people with disabilities in West Sussex. 

Impact Advocacy Services deliver person-centred services with individual needs and preferences at the core. We provide a range of advocacy support, enabling people with disabilities and health needs to access highly effective, independent, quality and confidential advocacy, ensuring people have rights that are respected, voices that are heard and real choice and control over their lives.

We are looking for someone to provide one-to-one advocacy in the community to people with learning disabilities, physical and sensory disabilities, acquired brain injuries, and autism. 

The successful candidate will:

- Have a clear understanding of advocacy principles
- Have a strong value base and belief in empowering people with a disability to have equal rights
- Be able to support people to express their views, wishes and feelings
- Have strong interpersonal and communication skills
- Have experience of working with people with disabilities

Closing date: 9.00 am, Monday 3rd August 2020
Interviews: week beginning 12th August 2020

To download an application pack, or request one via post, please visit our jobs page (you can get to our website by selecting the apply button shown). 

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure and Barring Services check.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Other organisations may call this role Support Worker, Social Care Worker, Care Worker, Community Support Worker, Community Support Assistant, or Advocacy & Support Worker.

The Operations Manager will work closely with the Program Director to launch and manage a new Science and Theology Entrepreneur Incubator program.This five-year program is designed to help individuals and IFES national movements – in Latin America and Africa – to initiate local projects that encourage deeper engagement between theology and other academic disciplines, in particular the sciences. The Operations Manager will be the person with primary responsibility for putting our plans for this project into action.

As well as having a good understanding of Christian student ministry, applicants should also be able to demonstrate an awareness and understanding of cross-cultural working, and the ability to overcome obstacles in order to ensure project delivery. A track record of successful project management (ideally with a qualification) is desirable, as are excellent written and verbal communication skills.

Please refer to the attached job description for more information about the role, and the attached job advert or our website for information on how to apply. Please note the deadline for applications has been extended to 12 noon, Tuesday 14 July.

IFES is an organisation with a distinctive Christian ethos. This post is subject to an Occupational Requirement under provisions made in the Equality Act 2010. Applicants should therefore demonstrate a firm Christian commitment and agree with the IFES doctrinal basis and ethos statement. 

This job will not constitute a Certificate of Sponsorship so you will have to prove you have other means to work legally in the UK before we would consider your application.  

This is a fantastic opportunity for someone who is looking for a new challenge in the West Midlands.

Arden Place is a brand new supported living accommodation for adults with learning disabilities and autism in Tile Cross, Birmingham.  Arden Place is a Bromford My Place Service. My Place, is a unique Supported Living model created to provide appropriate accommodation for people with long term conditions such as learning disabilities or autism. Bethphage are the care provider, providing on site care and support for people living at Arden Place and helping them to connect with their community through meaningful activity.

These brand new purpose built flats are designed to meet people's current and future needs, providing a safe and secure long-term home in the heart of the community. The scheme has 14 purpose built self-contained one bedroom apartments.

Arden Place has a community hub with a lounge, meeting room and kitchen which not only provides a social area for people living in the scheme, but it also provides facilities to deliver training, employment advice and activities to both the people we support and the wider community.

This great opportunity has opened up for an Assistant Service Manager in our Supported living services in Birmingham.

As well as supporting the service manager in Arden Place, we require you to also support with our established supported living services for four adults with learning disabilities in North and South Birmingham. 

The people we support in all these areas have varying needs of support some of which require personal care. All services will be supporting people with Learning disabilities, Mental Health and Autism. The Assistant Service Manger will also be expected to support in all of these areas. 

Evening and Weekend Work may be required as part of the role and participating in our on-call rota.

All services will focus on a person centred approach and promoting people’s independence

About our organisation 

Bethphage is a registered charity which was established in 1994 and provides support to adults with learning and physical Disabilities in Shropshire and the West Midlands.
Everything we do is individually designed to enable people to achieve their potential and meet their objectives and need for support. The people that we support may live in their own home, a home that is shared with other people, their family home or a shared care home.
It is the aim of Bethphage to provide outstanding care and support throughout the organisation so it essential that you will be dedicated to providing the highest levels of care that you can.

You will be required to create a team that champions excellent support by actively coaching and modelling respectful positive approaches to achieve the greatest possible independence and quality of life for the people we support, based on an understanding of what is important to and for them.

If this opportunity sounds like you, and you can demonstrate the following attributes, please get in touch

• Open and Honest.
• Committed.
• Person Centred Approach.
• Proactive and innovative

Essential Requirements

• Level Three in Health and Social Care
• Previous Supervisory Experience
• Driver
• Car Owner

Desirable Requirements 

• Experience of developing new services for adults with a learning disability, Autism and/or Mental Health
• A good understanding of partnership working.

Benefits of Working for us

• Competitive pay
• Simply Health Cash Plan
• Long service rewards
• Contributory Pension scheme
• Development opportunities
• Recruitment awards
• Paid enhanced DBS certificate
• Paid training

*Please note, interested applicants must complete an application form

Closing date - 14th July (this may be extended) 

Interview Date - 22nd July - (this may change)

“To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.” 

Are you an experienced communications professional, looking to make a big difference with one of the biggest charity brands in the UK? Samaritans is looking for a brilliant Head of Media to take the lead in telling our story.

• Ewell, Surrey
• Permanent, full-time role
• £50,000 - £55,000 per annum (depending on experience) + competitive benefits

A little about the role...

We’re looking for someone who can bring their skills, experience and knowledge to help us reach, engage and inspire our different audiences. This is a crucial role that will take responsibility for developing and delivering a best-in-class media strategy to successfully engage with our audiences including callers, donors and supporters as well as opinion formers to help us achieve our vision that fewer people die by suicide.

Someone dies by suicide every 90 mins in the UK and Ireland. Every single one of these deaths is a tragedy and everything we do at Samaritans is working towards our vision that fewer lives are lost to suicide. We campaign for change that can save lives and we equip people with the skills to look after their mental health and emotional wellbeing, as well as be there for others. Samaritans’ volunteers in 201 branches are here day and night, 365 days a year, to listen and give people the space to share how they’re really feeling.

You’ll be based at our friendly head office on a beautiful millpond in Ewell, Surrey. Just a 30-minute train journey from Waterloo and 15 minutes from Wimbledon. Please note, some out of hours working and travel may be required.

If you're interested in finding out more about the role please read the attached job description as set out below..

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

Our location

You’ll be based at our friendly head office on a beautiful millpond in Ewell, Surrey. Just a 30-minute train journey from Waterloo and 15 minutes from Wimbledon.  As an employer we offer a good range of benefits, including 25 days’ holiday, 3 well being days, flexible working, Health Cash Plan, Pension and interest-free season ticket loans.

To apply

Interested candidates should submit their CV and a covering letter outlining their motivations for applying and how they meet each of the role criteria as set out in the JD to the email address below by 9am on Monday 20th  July 2020.

We’re looking for an enthusiastic individual with considerable client or customer service experience to join us as an Advice Assistant and play an important support role.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. 

In response to growing need, we are developing our service in Lancashire by offering advice, support and guidance to people in housing need on issues such as housing, debt and welfare benefits. We also offer an Information & Resource service to provide guided self-help to clients and specialist legal housing advice.

About the role
Based in Blackburn Central Library, right in the heart of the community, you will be carrying out initial fact finding triage interviews and booking appointments with the appropriate adviser, agreeing clients’ needs, providing them with basic information and advice and referring clients to other Shelter services or external agencies as appropriate. Carrying out case related support and research for Advisers and Senior Advisers and dealing with enquiries not only in person, but also by telephone and email and generating correspondence as necessary are also key elements of this role.

About you
We’re looking for a self-motivated, results-driven and customer focused individual with experience of working with vulnerable people or people with multiple and complex needs and has demonstrable experience of welfare benefits advice. With strong communication skills, a collaborative way of working and the ability to lead change and improve performance, you will also be proficient in the use of MS office applications and case management systems with good typing skills. A proven ability of managing a caseload, adhering to multiple deadlines with the ability to research caselaw and legislation and to utilise that in your day to day role are also key elements of this role.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.  In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Stephen Lawrence Charitable Trust is dedicated to improving the lives of young people and communities from disadvantaged and under-represented backgrounds.

Through our portfolio of high-impact programmes and partnerships we:

• Work with young people from disadvantaged backgrounds, aged 13 to 30 to inspire and enable them to succeed in the career of their choice.
• Empower individuals and communities to create better places for people to live and work.
• Support people to create a fairer, inclusive society in which everyone can flourish.

Job purpose:

To assist the CEO in achieving the Trust’s aims and objectives; and provide a comprehensive support service for the CEO & Trustees, maintaining the highest possible standards of communication at all times. Whether you are an experienced EA or an individual who wishes to take their career to the next stage, this role provides development and growth opportunities within an ambitious and expanding charity. You will enjoy the challenges of staying ahead of change and keeping the CEO and Board of Trustees well informed.

Principal Responsibilities:

• To undertake research, prepare reports, responses and statistical information as required
• Draft speeches and presentations for CEO for external partner meetings
• Prepare, proofread and revise draft documents (including legal), correspondence, trustee papers, external presentations to corporates and partners
• Coordinate projects/initiatives delegated by the Chief Executive
• Provide secretarial support: taking minutes, agenda drafting, collating papers in advance, coordinating meetings
• Manage complex and conflicting diary pressures, and manage travel logistics
• Act as the first point of contact for all matters within the responsibilities of the Chief Executive
• Meeting arrangements and support for the CEO, including scheduling, invitations, refreshements, AV needs, conference and videoconference calls and on-the-day assistance
• Meeting arrangements and support for the senior management team, including scheduling, invitations, minute taking, preparation of materials, and on-the-day assistance

Board of Trustees

• Preparation of agenda to incorporate relevant reports and actions from previous minutes in consultation with the Chief Executive, Chair and other senior leaders
• Progressing actions on minutes, including ensuring prompt circulation to Board
• Liaise with those preparing papers for meetings to ensure they are available for distribution and distribute the agenda and papers prior to the meeting.
• To maintain confidentiality of information in line with Data protection legislation and safeguarding requirements.
• Support the delivery of the annual report.
• Working with the wider SLCT to achieve the trusts aims and objectives.

To be the successful candidate you must demonstrate your track record against the following criteria and competencies in your application:

• 2 years + experience in relavent role
• Strong communicator with the ability to work with all levels
• Taking ownership to drive desired outcomes
• Excellent stakeholder management skills
• Exceptional organisational skills
• Track record of excellent written and verbal communications skills including the preparation of board papers
• Ability to prioritise changing requirements
• Getting results in tight timescales
• Ability to filter information

General

• To attend supervisions, team meetings and other meetings, as and when required.
• To attend internal and external training courses, as agreed with your line manager.
• To represent the organization at internal and external events including networking events, fundraising events and launch activities, as and when required, occasionally on evenings and weekends.
• To undertake any other duties that may be reasonably required.

Diversity Policy:

The Stephen Lawrence Charitable Trust is keen to encourage applications from individuals from a diverse range of applicants. We are particularly proud of our commitment to diversity and inclusion.

Please complete a 1-page covering letter statement attached to your CV demonstrating your capabilities in relation to each of the essential and personal qualities listed above, addressing each point in the order shown.

Where relevant use your answers to illustrate how your competences have helped you achieve positive results.  This will give you the best possible chance of being short listed.

Please note, we will interview suitable candidates before the closing date.

Support Workers – Entry Level
Plymouth, Devon (office/field based, working at sites throughout the Plymouth area)

Are you a compassionate individual looking for a job where you can take real pride in what you do? Like the idea of helping others and supporting them to achieve their day-to-day goals?

If so, this is a great opportunity to embark on a rewarding career as a Support Worker.

Who is the Durnford Society?

The Durnford Society provides supported living, domiciliary care and residential care services to adults with learning disabilities. Established 40 years ago, our aim is to help the individuals we support to live their lives as they wish and achieve their full potential.

We’re now looking for a number of caring individuals to join us as Support Workers on a full-time or part-time basis.

Why should I become a Support Worker?

- Salary of £8.72 - £8.89 per hour
- Sleep in shifts paid at National Minimum Wage
- Flexible working arrangements
- Fully paid induction package (including support to gain your care certificate if required)
- Enhanced annual leave payments
- Employee sickness benefit scheme
- Join a company that makes sure employees feel fulfilled and valued in their roles

A career in care is full of opportunities to try new things, put smiles on faces and make a difference when it most matters. No two days will ever be the same and we will give you all the support you need to make each one of them a success.

We have held the Investors in People Award since 1997 and have a huge focus on development, including having our own dedicated training department. You’ll undertake comprehensive training covering person-centred planning, duty of care, nutrition, first aid, health and safety and safeguarding, as well as a number of other subjects.

Through your own personal development programme, you’ll also be supported to gain valuable industry qualifications and complete further training on specific subjects, depending on your role and interests.

What will I be doing?

As a Support Worker, you will provide a high level of support to individuals, either in their own homes or within one of our registered care homes.

Working at a site in the Plymouth area, you’ll join a team of skilled and long-serving colleagues who enjoy excellent service conditions and provide first-class care and support.

What do I need to join the team?

While no experience is required, to join us as a Support Worker, you’ll need:

- A full, valid driving licence
- To be supportive and compassionate
- A positive attitude
- The patience to help individuals achieve tasks at their own pace
- To be a good enabler and listener

A Diploma or NVQ Level 2 qualification in Health and Social Care (or equivalent) would be beneficial. Flexibility regarding shift options would also be an advantage.

Other organisations may call this role Care Assistant, Healthcare Assistant, Residential Care Assistant, or Care Home Assistant.

This role is available on a full-time or part-time basis, working days, waking nights or bank hours.

Webrecruit and the Durnford Society are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are looking to start an exciting career as a Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Support Assistant Opportunities (Supported Housing) 

Essex (Wickford & Rayleigh) 

Salary up to £17,617 per annum (full-time equivalent) 

Permanent, Up to 37.5 hours per week (24 hour rota) – full and part time positions available 

Our client has some excellent opportunities for Support Assistants to join their friendly teams to assist with a supported living service in Rayleigh and a registered care service in Wickford. 

In these key roles you will effectively provide support to adults with learning disabilities and care and support needs who live in a shared home to maintain and develop their independence within the home, as well as accessing the community to new and established activities, empowering each person to their own level in a 24-hour care setting. 

Key Accountabilities/Responsibilities: 

● To provide person centred support to people with all aspects of their daily living including but not limited to personal care, tenancy management and involvement in the community 

● To maintain records of support provided and to actively contribute to support planning and periodic reviews 

● To positively contribute to the corporate core values of Innovation, Care and Excellence 

● To be able to actively participate and contribute to providing a 24 hour service that is Caring, Safe and Responsive to the needs of the people we support in an Effective and Well Led manner 

● To develop and maintain effective professional relationships with service users and other key stakeholders such as family, friends and advocates 

● To take responsibility for shift leading as per the rota in operation 

● To actively participate in regular team meetings, supervisions and other meetings 

Ideally the candidate will have: 

● Basic understanding and promoting of the needs, rights equality and diversity of the people we support of people with disabilities 

● Basic knowledge of the regulators and legislation that govern our services and an understanding of where to find this information 

● The ability to communicate effectively orally, in writing, electronically with colleagues, interested other professionals and the people we support. 

● The ability to work effectively both alone and as part of a team 

An understanding of Diabetes and Learning Disabilities is desirable; however with full training provided, someone new to the sector can be successful following a successful interview. 

Both services do require 24 hour support and staff are expected to work nights, bank holidays and weekends to meet the needs of the people we support. 

 

We are now at the exciting stage where we are looking to recruit a Finance Manager to support our work, and to help the organisation to achieve its ambitious plans for growth. For this home-based role, the successful candidate will help to develop processes and policies to support our plans for growth.

We are seeking a highly motivated, skilled and resourceful individual with professional finance skills at least to Finance Manager level. Ideally we are looking for a candidate with finance experience within charities.

The post-holder is expected to contribute to On Call Africa’s initiatives and development activities at a senior level, while also carrying out day to day reporting requirements. Within the small team all staff are expected to work in a flexible way and tasks that have not been covered in the job description may have to be undertaken.

This hands-on position is a part-time role (3 days per week), based from home, with some travel across the UK. The post has a salary of £34,000 per year pro rata (£20,400).

PURPOSE AND OVERVIEW

Reporting to the Director, you will be responsible for the development of, and day-to-day management, of our financial and accounting needs. The ideal candidate will possess good business acumen, and will be looking for a varied and challenging role in an organisation through which they can make a real impact.

The main responsibilities are as follows:

• Manage On Call Africa’s financial and accounting systems and help the organisation to prepare for significant growth;
• Providing efficient and effective management and financial accounting, forecasting, modelling and financial analysis which promotes the best use of resources using Value for Money principles;
• Develop financial policies to support best practice, and provide oversight of the organisations financial function in the UK and Zambia;
• Maintain and strengthen internal financial controls are in place;
• Produce / manage month end financial reconciliations to provide assurance on reliability of financial data
• Manage a finance assistant in the UK and matrix manage the work of the finance team in Zambia
• Provide robust financial information that empowers stakeholders to make best decisions for the future financial sustainability of the organisation;
• Managing the day to day financial functions and financial administration of the organisation;
• Preparing quarterly reports and supporting re-forecasting for senior management and trustees.
• The post holder will be responsible for meeting deadlines set and may be required to respond at short notice to requests for information or advice. Priorities may change on a regular basis.

JOB DESCRIPTION

Responsible to: Director

Main Duties & Responsibilities:

Financial Reporting

• Work with the Director to produce robust Budgets, multi-year forecasting, production of timely management accounts including key performance indicators within the monthly timetable
• Produce quarterly financial reports and summaries for the board of trustees
• Production of accurate and clear Draft accounts including clear auditable working papers for review and Audit by adhering to statutory regulations and accounting principles. Support with statutory year end accounts preparation will be provided.
• Work closely with external Auditors to ensure an efficient Audit by providing assurance of key processes, implementation of recommendations, and responding to requests for information within timescales to achieve a clean Audit
• Make continuous improvements in the quality, efficiency and effectiveness of reports

Day to day finance function

• Ensure accurate monthly reporting from relevant staff in Zambia and the UK
• Populate financial systems and ensure accurate reporting of income expenditure
• Monthly reconciliations supported by a strong month end process
• Ensure finance processes and sign off procedures are adhered to in line with financial policies
• Ensure timely payment of invoices, salaries, HMRC and pension payments
• Ensure accurate coding of income and expenditure and account for spending related to restricted funding
• Provide detailed financial reports related to specific projects or grants
• Support any Business projects by providing financial analysis to the project team

Financial Systems & Controls

• Develop and continuously improve robust and effective financial procedures, controls and systems that are properly documented, regularly reviewed and efficiently implemented
• Ensure there are effective processes for the payroll & pensions processing, payment processing and credit collection
• Ensure there are clear processes for managing Cash & Bank transactions
• Ensure all financial processes are clearly captured in the Finance Manuals and updated regularly
• Ensure that relevant stakeholders (finance and non-finance) are trained appropriately on finance requirements
• Ensure compliance with HMRC & other statutory requirements
• Develop, design and implement an effective Internal Audit programme to identify and improve controls and mitigate against key risks to the organisation
• Maintain and contribute to the development and improvement of financial applications and databases,

PERSON SPECIFICATION

Knowledge and experience

• Minimum of 2 years experience of working in finance roles within the charity sector
• Experience of developing charity accounting systems
• Experience of developing and implementing financial policies and procedures
• Experience of providing financial reports to a board of trustees
• Experience of managing and motivating others as part of a team and supervise coach and mentor  members of the finance team
• Experience of managing and leading improvement projects
• Experience of producing management accounts
• Experience of financial reporting to donors and funders
• Experience of working as part of a remote team
• Experience of working in international development

Qualifications and training

• Undergraduate university level or equivalent professional qualifications/experience in finance and accounting

Skills and abilities

• Excellent financial skills including the ability to produce accurate quality financial information and interpret and present information for non-accountants
• Ability to set and agree clear work programme, set objectives, to work to deadlines and manage conflicting priorities
• Ability to problem solve, work positively with others to deliver results
• Excellent organisational skills and the ability to prioritise work
• Excellent coordination and organisational skills
• Financial management and budgetary control skills

Personal qualities and attributes

• High levels of enthusiasm, self-motivation and a self-managing ‘can do’ attitude
• High levels of determination and willingness to take on new challenges and responsibilities
• Collaborative and supportive attitude in a team
• Willing to challenge stereotyping, prejudice, discrimination and bias
• Enjoy using own initiative and being creative
• Effective team leader and team player
• Effective communication skills

Other requirements

• Happy and able to travel across the UK 
• Happy and able to work some evenings and occasional weekends
• Willing to carry out any additional work, challenges and responsibilities

Support Worker

Are you hard working, do you enjoy working with people? Our client is looking for enthusiastic Support Workers to help care for their residents and encourage them to develop and learn life skills enabling them to live life to the full.

They require team players with excellent communication skills who want to deliver a high level of care and support, whilst maintaining safety standards at all times in line with company policies. Previous experience of care work desirable but not essential, as full training will be provided.

Support Worker Responsibilities:

- Assisting with personal care where needed
- Assisting with residents’ mobility where needed
- Overseeing and preparing of meals and drinks
- Accompanying residents to daily activities or planned day trips
- Accompanying residents to medical appointments
- Administering and storage of prescribed medication
- To become conversant with and implement policies and procedures
- Updating of care plans and risk assessments on in-house database
- Ensure safeguarding policies adhered to at all times and be aware of steps to take should you need to escalate concerns

Support Worker Requirements:

Previous experience of care work desirable but not essential, as full training will be provided.

About our client:

If you or someone you care for is living with complex epilepsy, then they are here to help…

Their beautiful Grade II listed manor house, together with their high-needs facility, Bradbury House, and the Skills and Enterprise Centre, are all set in landscaped grounds. These are located in Westbrook Road, a few minutes’ walk from the centre of Godalming and a stone’s throw from Godalming railway station. They are in a superb location, affording easy access to local amenities, whilst also offering peace and tranquillity as required.

Location: Godalming, Surrey

Job Type: Full Time, Permanent

Salary: £9.75 to £11.00 /hour

Benefits: 33 days annual leave (including bank holidays), Pay enhancements on Easter Sunday & Christmas Day, Generous pension Scheme – employer 7% contribution / employee 5% contribution, Perkbox subscription for retail discounts, Westfield Health policy (cash back policy for optical, dental, therapy treatments & consultations), Free on-Site Gym, Subsidised onsite café, Discount in social enterprise café in Godalming High Street, Godalming station less than 5 minutes’ walk away / free car parking, DBS free of charge, Excellent in-house training – with opportunity to work towards QCF Level 3 in Health & Social Care

You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP, etc.

Ref: 93301