Pa to group director of people and change jobs in charing cross, greater london
Personal Assistant (PA) to the Directors of Strategic Partnerships and Performance & Insight
Contract type: Permanent, Full Time – 35 hours per week
Location: London, United Kingdom. Subject to right-to-work.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £39,358 – £42,500 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
This role sits across two key departments within the Communications and Fundraising Directorate —Strategic Partnerships, which drives transformational partnerships to achieve our mission and Performance & Insight, which ensures our work across fundraising and campaigning is insight-led, data-driven, and delivering maximum impact.
About the role
As our PA to the Directors of Strategic Partnerships and Performance & Insight you will play a proactive and central role in enabling effective leadership and operational delivery across two high-impact departments and work closely with both Directors, senior stakeholders, project teams, and administrative colleagues to drive sustainable change.
In this role, you will:
- Proactively provide executive support to both Directors, anticipating needs, and managing diaries and preparing high-quality materials for internal and external engagement.
- Coordinate departmental and leadership meetings, ensuring agendas, logistics and follow-up actions are delivered efficiently and reported to key stakeholders including Board and Committee members.
- Support the delivery of strategic initiatives and transformation projects, maintaining oversight of priorities, deadlines, and departmental records, and identifying opportunities for continuous improvement.
- Lead internal communications planning and collaboration across SP and PID, managing SharePoint sites, induction programmes, and collaborating with other PAs to align processes and share best practices across the organisation.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Significant experience as a PA or high-level administrator in a complex organisational setting, with a proven ability to manage competing priorities and deliver under pressure.
- A proactive, detail-oriented, and solutions-focused approach, with excellent organisational and time management skills.
- Strong collaboration and relationship management skills, with the ability to influence, negotiate, and build effective working relationships across diverse stakeholder groups.
- Excellent written and verbal communication skills, with experience drafting high-quality briefing papers, presentations, and correspondence on behalf of senior leaders.
Although not essential, we’d prefer you to have:
- Experience in the charity or international development sector.
- Familiarity with project management tools and techniques.
- Understanding of data protection principles and experience managing intranet content.
Closing date: Applications close 12:00 PM UK time on 29 September 2025. Interviews are expected to take place week commencing 13 October 2025.
How to apply: Click Apply to complete the pre-screening question and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Registered Charity
More than 1000
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsibilities
Executive Assistant to the CEO
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Manage the CEO’s diary, travel arrangements, and general administration (supporting the wider team where needed).
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Manage the CEO’s inbox and LinkedIn messages: triage, prioritise, and draft responses on their behalf where appropriate.
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Support the CEO in engaging with key stakeholders, including funders, trustees, and partners.
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Prepare communications on behalf of the CEO, including blog posts, social media content, and internal updates.
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Identify speaking events and provide briefings for events
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Represent the CEO in meetings, where agreed, and ensure follow-up actions are captured and completed.
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Manage and support cross-organisational projects with multiple stakeholders.
Provide occasional administrative support to the wider team during peak periods.
Board & Governance Support
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Manage Board of Trustees engagement and communications.
Coordinate Board meetings, including preparing agendas, collating and distributing Board papers, and taking minutes. -
Support governance procedures and ensure records are maintained in line with compliance requirements.
Office Management & Team Support
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Oversee smooth running of the London office, including supplies, facilities, mail, and liaising with suppliers.
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Support the Head of People and Culture with HR administration, recruitment coordination, and onboarding.
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Organise and coordinate team events and activities, including away days.
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Help maintain key organisational systems, processes, and documentation.
What we’re looking for
We know not everyone will meet every requirement, but we’re looking for someone who can bring most of the following:
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Proven experience in an EA, PA, or senior admin role, ideally supporting a CEO or senior leadership team.
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Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
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Excellent written and verbal communication skills, with the ability to adapt tone and style for different audiences.
Confident building relationships at all levels, from team members to trustees, funders, and partners. -
Discretion and sensitivity when dealing with confidential information.
Proactive problem solver who can anticipate needs and take initiative. -
Comfortable influencing and coordinating colleagues to deliver on shared goals.
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Strong digital skills, including using Google Workspace, and online collaboration tools such as Monday, Salesforce and Slack.
Person Specification
Essential skills and experience
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Proven experience in an EA, PA, or senior administrative role, ideally supporting a CEO, Director, or senior leadership team.
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Excellent organisational skills, with the ability to prioritise competing demands and manage multiple projects at once.
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Strong written and verbal communication skills, with the ability to draft clear, professional correspondence and adapt style for different audiences.
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Confident relationship-builder, able to engage effectively with colleagues at all levels, trustees, funders, and external partners.
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High level of discretion and integrity when handling confidential information.
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Proactive problem-solver, able to anticipate needs, spot issues, and take initiative.
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Comfortable coordinating colleagues and holding others accountable to deadlines.
Strong digital skills, including Google Workspace (Docs, Sheets, Slides), and familiarity with collaboration tools such as Slack, Monday, and Salesforce (or similar CRM).
Desirable skills and experience
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Experience supporting a Board of Trustees or similar governance body, including preparing papers and taking minutes.
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Experience working in a charity, social enterprise, or purpose-led organisation.
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Understanding of governance and compliance requirements.
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Event coordination experience (e.g. team away days, workshops, or external events).
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Experience creating or improving processes, systems, and documentation.
Personal attributes
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Highly organised and detail-oriented, with a calm and professional approach.
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Flexible and adaptable, able to manage shifting priorities with ease.
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Collaborative and team-oriented, willing to “roll up your sleeves” when needed.
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Confident, approachable, and comfortable working with senior stakeholders.
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Motivated by Hatch’s mission to create a fairer society by supporting underrepresented founders.
The client requests no contact from agencies or media sales.
Thank you!
The main job purpose is to work with our partners, schools and funders to ensure our programmes and activities in special schools, alternative provisions and other programmes are well supported, well managed and delivered to an extremely high standard.
The role will include:
- day-to-day administration of our SEND and Alternative Provisions programmes
- ensuring partner relationships are well managed and maintained
- supporting high-quality facilitation and delivery of workshops, activities and events
Read the full job pack here for more information and how to apply.
Please read the job pack in full and apply directly.
The client requests no contact from agencies or media sales.