Parent services administrator jobs near London, Greater London

What you would do:

• Spend initial time at Max Roach with the Director of LCC to understand how we work, our vision and the impact we make for our community.
• Develop, implement and execute a fundraising strategy for LCC.
• Achieve fundraising targets from Grants, Trusts, Foundations, Benefactors and Corporate & Community Donations
• Gather relevant data from activities to show a demonstrable impact to our community
• Building relationships, organising events and coming up with new and innovative ideas for how to capture the minds and hearts of potential philanthropists. Some examples include organising fundraising schemes and events, such as open days, raffles, sporting events and summer fetes. 
• Increase our corporate volunteer and donations by building relationships with Major UK Companies Corporate Social Responsibility teams

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

We are looking for two Complaints and Compliance Assistants who will provide overall support to our Complaints and Compliance team, ensuring that we deliver high standards of customer care.

The successful candidates will help us to continue to deliver a great service, by working closely with inspirational volunteers and senior managers.

You’ll be assisting with the effective management and resolution of complaints and compliance concerns by providing a high level of administrative support, working confidentially and handling sensitive conversations. You’ll also act as the first point of contact for members, parents and the public who wish to raise concerns by email or phone. You’re computer literate in MS Office, an excellent communicator, and committed to supporting Girlguiding to be an inclusive and caring charity. We are a busy and friendly delivery team aiming to deliver the highest standards of customer care and help solve problems. 

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

We’re committed to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.  

Role Summary 

Bliss is an award-winning charity looking for an Office Assistant to play a central role in a supportive and ambitious Finance and Operations Team, based in our office near London Bridge. 

You will have experience of working in a fast-paced administrator role, a passion for learning new things, and a desire to provide support in a variety of ways.

Terms

21-26 hours per week

£11.05 per hour / £20,111 pa FTE (London Living Wage)

Permanent

Fully based in our office in London SE1

Role Details 

The ideal candidate will have experience of administrative work for a charity or private sector organisation, and will be able to demonstrate the following skills and experience: 

• Excellent IT skills including confidence in using Microsoft applications
• Excellent written and verbal communication skills 
• Excellent attention to detail 
• An ability to be self-motivated, and to work independently as well as part of a team
• An ability to think creatively and look for new ways of working
• A willingness to go the extra mile, to provide genuine support to those around you

This is a fantastic opportunity for someone to develop and refine their skills in this varied and interesting role.Recent post holders have particularly enjoyed supporting with a wide variety of work right across the charity, including fundraising, digital support and content creation.

For more details, please view the job description and person specification attached to this advert and also available on our website. 

Why work for Bliss? 

We are an equal opportunities employer and take pride in our collaborative and inclusive work culture. We understand that we all have different priorities at home and we therefore aim to offer a mix of financial and non-financial benefits. Our benefits include financial, health & wellbeing, lifestyle and career development options:

• 25 days paid holiday (pro-rata for part-time employees)
• Flexible working practices
• Relaxed work life and dress code
• A contributory Bliss pension scheme
• Interest free annual season ticket loans
• Company and Statutory sick pay scheme
• Compassionate leave
• Time off for volunteering
• Salary sacrifice schemes (bike to work, payroll giving)
•  Access to 24x7 free Employee Assistance Programme
• Family friendly policies, including neonatal leave and pay
• Learning and Development via peer to peer, blended, cascaded and self-directed learning
• Mentoring and Coaching

Bliss recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates

We also recognise the value of flexible working, so will consider different types of flexibility (such as annualised or compressed hours), as well as the possibility of offering the role on a job share basis.

How to apply 

Interested applicants are requested to submit the following documents by 9am on 16th September 2022:

•  Your CV (please ensure this does not include your age, gender or any other personal characteristics)
•  Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline 

• Application deadline is 9am 16th September.
• Intereviews will take place on a rolling basis, and will be carried out via video call. 

Data and Information Administrator

Aim of the role: Support and empower staff to use the organisation’s information systems.  Create reports to guide service improvement and development. Proactively quality check data for regulatory reports.

Salary:£26,772.00 per annum

Location:Hybrid + South Wimbledon

Hours:37.5 per week, Monday to Friday

Benefits: As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme, 
• 25 days annual leave plus bank holidays pro rata, increasing each year to 30 days annual leave plus bank holidays after 5 years 
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loan

About the role

You will have a proven ability using Excel to collate data and produce reports to deadlines and will be a confident trouble shooter, capable of supporting staff with varying levels of technical skill. This will include supporting the Business Analyst to administer our customer database ‘InForm’ (developed by Homeless Link and built on Salesforce). You will support over 200 staff across multiple locations in London, generating and providing performance related data to improve service delivery across the organisation.

About you

You will have:

• Experience of using databases to input and extract data and information.
• A high standard of Excel skills is required to include formulas, V-Look ups, conditional formatting and pivot tables. 
• Experience of reporting on and presenting datasets to deadlines.
• A good understanding of the benefits that information systems bring and the ability to communicate this to colleagues and stakeholders.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 1.300 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

Role Overview

The Pembroke Academy of Music is an open-access music education programme run by Pembroke House with a vision that all young people should have the opportunity to learn and grow through high-quality engagement with music. PAM works toward this vision by offering local children low-cost classical music instrumental instruction, providing opportunities for them to perform and enjoy classical music and supporting their personal development through music.

The role of the PAM Administrator is to manage all the logistical details of the PAM programme from organising the schedule to managing the instrument loan programme to coordinating field trips and overseeing the billing process. It requires that you are both organised and friendly as you are the first point of contact for the students. Your work ensures that PAM runs smoothly and that all students, tutors and volunteers experience the programme as well organised.

Responsible to: PAM Project Manager

Responsible for: None

Location: Primarily from one of the charity’s office space in Walworth, SE17 with some work from home possible

Hours of Work: 14 hours per week, during normal working hours, but must also be available to work Wednesday evenings when PAM programme is in session

Budget oversight: None

We are looking for someone to provide financial administration across the Project; maintain accurate income records; process housing benefit and personal rent payments from residents; ensure Support Workers have up to date information on resident arrears; process and maintain petty cash; receive, code and process invoices for expenditure; and input and maintain financial data onto the computer system.

Salary

£25,536

Hours

40 hours per week, Monday to Friday.

Pension

Church Army is an auto enrolment employer. If you are eligible for pension contributions, you will be enrolled in to a qualifying scheme and minimum pension contributions will be made by the employer.

Annual Leave

33 days per year, inclusive of bank holidays.

Contract

Open-Ended, Full-Time

DBS

An enhanced DBS check required and compliance with Church Army’s safeguarding policies. Safeguarding training will be required.

Occupational Requirement

Physical requirement: The Marylebone Project is based over two sites, 100m apart, and the job regularly involves walking throughout and between both sites. The Bradbury House site is a listed building, over five floors. The postholder must be able to access all areas of the Project, and may be required to do so quickly in the event of an emergency. There is also a requirement to travel across London and to Sheffield for work-related purposes. The ability to undertake these physical aspects of the role and to carry smaller items are required as essential.

Closing date for applications:9am Friday 26th August 2022

For more information on the role, please see the Job Description.

How to apply

Please see attached the application form and send this back to our recruitment inbox noted in our Job Description. Alternatively you can visit our website. 

Interviews date: Week Commencing 5th September 2022

Please note that CVs will not be accepcted. 

This exciting opportunity has arisen to be part of Home-Start Wandsworth and to develop your expertise within the charity and family sector. 

Home-Start Wandsworth is a fantastic, registered charity that supports families with at least one child under the age of five. We provide practical and emotional support for families in their homes and in the community through our network of trained volunteers.

Our vision is of a society where all children have the support they need from their parents for a positive, nurturing start in life and families have resilience and hope for the future.

PURPOSE OF THE JOB

You’ll work with a small team of coordinators to contribute to the day to day running of Home-Start Wandsworth’s Core Services and support the charity’s capability to reach a greater number of families and volunteers. Working directly with families, this role involves administration and oversight of processes for enrolling families for on-going support. You’ll hold and manage a caseload of families accessing and seeking support via Home-Start Wandsworth, provide support to volunteers working with families and contribute to the general events and activities of the charity. As part of this role you’ll:

• Manage a case load of families requesting support from a Home-Start Volunteer
• Receive and assess referrals from local partner agencies
• Carry out home-visits to assess the needs of families requesting support
• Organise and monitor the on-going support of families accessing the service
• Provide supervision to volunteers delivering support to families
• Safeguard and promote children’s welfare
• Promote inclusion & diversity across our teams and beneficiaries

In addition, you may:

• Support the volunteer training and recruitment process
• Support community events and outreach projects

PERSON SPECIFICATION

We’re looking for well organised, grounded, and empathetic individuals with parenting or other relevant skills and /or experience in supporting families with young children.  We’d like you to be a responsive and confident communicator with the ability to prioritise effectively and manage the challenges of working in an administrative frontline role.  You will also have a strong affinity with the purpose and goals of Home-Start Wandsworth.

Selected candidates will need to complete an enhanced disclosure check prior to commencing any role.

Closing date for applications is: Wednesday 31st of August 2022

Interviews will be held on: Wednesday the 5th September & Thursday 6th September 2022.  Monday 12th September is reserved for remaining interviews.

Home-Start Wandsworth is committed to equality of opportunity and works to ‘Safer Recruitment’ practices as an important part of safeguarding and protecting children and vulnerable adults.

We’re looking for a Team Coordinator to join our brand-new peer support service.

We’re particularly looking for someone who is a true team player and a highly organised people person with a positive can-do attitude.

Our team are all new – 18 people have been recruited into the service over recent months, so you’d be joining a welcoming team which is still in development – you could learn and grow with us.

If you are a kinship carer or have caring responsibilities, this is a role you can make work around your other commitments. We are an incredibly flexible organisation.

Ideally, you’ll have experience supporting a large team with administration. But if you have other transferable experience, please ensure you demonstrate this in your application.

Our values are important to us, so we’re looking for someone who shares them. We’re inspired by kinship carers to:

• Be bold
• Put people first
• Be stronger together
• Step up

This is a fixed-term role for 16 months (with the potential of extension, depending on funding), where you’ll be based at home with occasional travel across England. Depending on your preference, you will work 21–35 hours per week.

About Kinship

Kinship is the leading charity in England and Wales for kinship carers – relatives and friends who raise children when their parents aren’t able to. We offer kinship carers expert advice as well as financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. We’re always there to help with the complicated and stressful decisions that so many kinship families have to make, as well as to celebrate the good times.

Working alongside kinship carers and the children they raise, with their voices and views at the fore, we build communities of support and give everything we have to fight for each family and their rights, as well as to raise awareness of kinship care and secure better support for all those playing this critical role.

For further details about the role, please refer to the attached job specification.

To apply, please click the Apply button to send us your CV and cover letter addressing the following four questions:

1. Why do you want to work for Kinship?
2. How does your experience match what we’re looking for?
3. What are you most proud of in your career so far?
4. What’s your ‘why’? (What motivates you at work?)

Closing date: Wednesday 24 August 2022

Interviews will be scheduled as suitable candidates are identified.

As a Project Worker, you will deliver our remote support service, primarily across Nottinghamshire, in close collaboration with local authority staff.

You will provide remote one-to-one support for special guardians and other kinship carers within local authorities who have commissioned Kinship Reach. You will also provide remote one-to-one support to kinship carers, including digital up-skilling and developing and facilitating virtual peer support groups.

This is a part-time, home-based role for two days per week. The role is fixed term until 30 September 2023 with the possibility of extension, dependent on funding.

About Kinship

Kinship is the leading charity in England and Wales for kinship carers – relatives and friends who raise children when their parents aren’t able to. We offer kinship carers expert advice as well as financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. We’re always there to help with the complicated and stressful decisions that so many kinship families have to make, as well as to celebrate the good times.

Working alongside kinship carers and the children they raise, with their voices and views at the fore, we build communities of support and give everything we have to fight for each family and their rights, as well as to raise awareness of kinship care and secure better support for all those playing this critical role.

In return, we offer 30 days’ annual leave plus bank holidays (pro rata) and a pension.

For further details about the role, please refer to the attached job specification.

To apply, please click the Apply button to send us your CV and cover letter.

Closing date: 9am on Tuesday 30 August 2022
Interview date: w/c 7 September 2022

We will be scheduling interviews as and when suitable candidates apply.

Job Title: Antenatal Project Co-ordinator

Salary: £16,101.00 (£26,835 FTE pro-rata)

Hours per week: 21

7 month fixed term contract

About the role

This role is to co-ordinate various streams of project-based work to review, identify improvements and set in place an implementation plan for the recommendations for NCT Antenatal. This work is to support service quality and consistency for parents and will form a key link and liaison with other areas of NCT.

• Act as central point of contact for project and co-ordinate all project workstreams and activities
• Develop, facilitate, and maintain excellent working relationships with project team including practitioners in co-production team
• Co-ordinate development of updated course guidance for NCT Antenatal including revised content framework, facilitation guidance and reunion format
• Co-ordinate development of new teaching and learning tools and resources for NCT Antenatal
• Co-ordinate development and implementation plan for CPD to update practitioners on developments in NCT Antenatal 

Please see the attached job description for further information

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults, and expects all staff to share this commitment.

Please apply for the role via our careers page

Closing date for applications: 18th August 2022 

Interviews:  TBC

JOB PURPOSE

Following our new CEO, Lindsey MacDonald joining us in November 2021 we undertook a review of our organisational structure which led to the creation of Service Delivery Team, combining our School Partnering, Logistics and Project work into one team. Following this and the appointment of Sam Boulton, Director of Service Delivery in March we have restructured and expanded the team to meet the challenge of ending morning hunger for now, and for good by providing an effective and efficient delivery of our Magic Breakfast provision 
 

The Service Delivery team is responsible for ensuring the delivery of our breakfast provision, as Engagement Partner, you will work with relevant partners (schools, local authorities, parents, governors) to ensure that breakfast provision is optimized, encouraging reach and providing education on relevant topics. 

We are seeking a candidate with excellent experience of building relationships, persuading and influencing customers or stakeholders. You will be a good communicator upholding a strong understanding of the charity’s core purpose of ‘no child too hungry to learn’ within each community.

This post requires the candidate to travel to various locations, developing relationships with a range of partners, therefore access to suitable transport e.g. a car is essential

Further details on the role can be found in the attached Job description and Person Specification

About the opportunity

We are looking for a new Data Manager to administer our Salesforce CRM and manage the organisation’s wider data processes. Currently, we use a highly customised Salesforce build to manage the delivery of our tutoring programmes, capturing volunteer, pupil, school and programme delivery data, and are deploying integrations to other systems. As a charity that is very focused on being evidence-based, capturing data with ease and accuracy is a key priority.

Along with the support of external consultants, our Data Manager will ensure our database is fit for purpose so that data capture and extraction is working smoothly for all staff in the organisation. Building reports and dashboards to visualise data and track KPIs is a regular request for this role. Along with the Evaluation & Research Manager, this role will enable insights to be drawn from the data.

In addition to administration of established data processes and line managing the Data & Evaluation Administrator, this role will play a key part in the Impact Strategy in Action Tutoring (2022-2027), which includes the ambition to assess pupil progress digitally, streamline pupil core data collection, and produce timely and insightful reports/portals that help staff, volunteers, pupils, schools and parents visualise progress and engagement in our tutoring programmes.

Place of work: Hybrid / flexible. The role could be done remotely from England but will require some regular travel to Action Tutoring’s London office. Travel costs will be paid in accordance with our policy.

Contract and working hours: Full time, Permanent (37.5 hours per week) permanent contract. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours. We would consider 30 hours/4 days a week for the right candidate.

Start date: Monday, 10th October 2022, if possible.

Closing date: Thursday, 1st September 2022 at 5pm

Interviews: W/c 5th September

All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application.

Duties and responsibilities

• Lead on the administration and maintenance of the organisation’s Salesforce CRM including; custom object management (fields, page layouts, record types, validation rules), user setup, sharing settings, system security, bulk import/export (Data Loader), automation tools, sandboxes, list views, reports & dashboards for M&E purposes and integrations (e.g. FormAssembly).
• Provide initial and ongoing training and support for the wider team on effective use of the organisation’s Salesforce CRM, including for individual/team performance management purposes.
• Collaborating with external consultants (e.g. Salesforce developers) to continue developing our system capabilities and design.
• Design and oversee the collection of stakeholder, quality assurance and evaluation data. This includes working with frontline staff to ensure data is collected in a timely, accurate and consistent manner.
• Line manage the Data & Evaluation Administrator, ensuring their work is of high quality and they have clear development objectives
• Produce, coordinate, collaborate on, and/or support with a range of reporting for internal and external stakeholders, including data submissions to external bodies (e.g. National Tutoring Programme), pupil progress reports, school reports, data dives, key performance indicators and custom reports to support the wider team and facilitate various project work.
• Collaborate with the Evaluation & Research Manager on planning and preparing evaluation work using both quantitative and qualitative data.
• Collaborate with the Director of Finance & Operations and external consultants on the organisation’s GDPR compliance, including the upkeep of privacy notices and other GDPR policy and procedure documentation.
• Lead on the facilitation of our stakeholder GDPR rights, including right to erasure and Subject Access Requests, as well as responding to broader GDPR-related queries and requests.
• Champion data security and GDPR compliance across the organisation.
• Any other reasonable tasks as per the request of the CEO.

Person specification

Qualifications criteria:

• Right to work in the UK

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Two or more years experience with Salesforce administration,
• Experience working with complex datasets in Excel (incl. data cleaning in preparation for import/export or analysis).
• Good understanding of GDPR compliance and processes.
• Able to design new processes that are scalable and impactful.
• Confident in communicating change to stakeholders at all levels.
• Creative and inquisitive about how technology and automation can improve efficiencies.
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will likely be more successful in this role if you have:

• Salesforce Administrator Certification (or on track to complete within the next 6 months).
• Line Management experience.
• Project Management experience.
• Experience working in the charity or NGO sector.

As a charity that values and celebrates diversity and champions opportunities for all young people, we are keen to receive applications from those who have experienced disadvantage and from those who are of Black, Asian and minority ethnic communities who are currently underrepresented in our organisation. If you are dedicated to ensuring young people from all backgrounds reach a meaningful level of academic attainment and are passionate about bringing about this change, please apply or get in touch for more information.

Benefits
- Hybrid working
We offer a flexible combination of office and home based working.
- Holiday
25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to three extra days).
- Flexitime and TOIL
We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time.
- Team away days
The whole team across the UK gets together three times a year.
- Pensions
We have a workplace pension scheme with a 3% employer contribution.
- Culture of celebrating
Regular thanks and praise and monthly recognition of ’heroes’ to celebrate employees going above and beyond.
- Knowledge-sharing
Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development.
- Socials
Team socials around team days, regular bring-and-share team lunches and other activities.
- Proofreading Team
As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing.
- Ad hoc projects
Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects.

How to Apply:
Please submit here a CV and outline in a letter (max one page of A4):

(When uploading one document, please click 'upload', rather than 'finish application' to make sure that it attaches, and to allow you to upload another document.)

1) Your data management experience, particularly with the Salesforce CRM.
2) Your experience with GDPR.
3) Tell us about how our organisational values are in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK is a registered education charity (1191149) on a mission to change that. We run workshops educating young people about healthy and unhealthy behaviours, so that they can avoid abuse and thrive in relationships. 

Using film and guided discussions, our workshop leaders support teenagers in honest conversations about relationships and leave them better equipped to spot the early warning signs of abuse and inspire them to enjoy healthy, fulfilling relationships.We explore the 10 signs of healthy and unhealthy relationships and include practical lessons young people want to learn about (covering topics like consent, pornography and sharing explicit images) and we practice scenarios in a safe, supportive and non-judgmental environment. 

LMK is a fast-growing, exciting charity and in just two years since its founding has worked with over 3,000 teenagers across 10 London boroughs, successfully raising £300,000 to fund our workshops, principally through grants and trusts.

Job Description

LMK is looking for a creative and dynamic social media manager to drive forward its communications across all social media channels, with the aim of increasing LMK’s brand awareness and reach. The successful candidate would be responsible for developing LMK’s brand online from start to finish – including strategy, creation, execution and evaluation. They will have a substantial, proven track record of successful social media campaigns and developing and sustaining brands in a fast-growing organisation.They will be highly organised, creative and bring excellent communication skills, as well as the ability to inspire others about their work.

In this role, you will be required to interpret the charity’s programme priorities into workable social media campaigns and appeals, predominantly creating content yourself, but commissioning bespoke assets from other providers where appropriate. This means you must understand and be able to communicate with a variety of audiences, including young people (aged 11-24 yrs) and partner organisations (schools, youth groups, sports clubs and faith groups), to develop creative content that is relatable, relevant and accessible to them. 

Joining the team at a moment of expansion, the Social Media Manager would help fuel our growth as well as providing valuable thought leadership to the charity’s senior managers and Board of Trustees, helping them expand into new areas and deepen relationships with key stakeholders. Additionally, you will work collaboratively to develop digital fundraising appeals and acquire new supporters. Finally, the Social Media Manager will be passionate about the work that we do creating a prevention programme against domestic violence, relationship abuse and sexual assault for young people in London.

Key Responsibilities:

• Develop a social media strategy that supports the charity’s delivery plans, including targets to increase brand awareness and engagement 
• Develop, launch and manage creative and engaging social media campaigns and appeals.
• Create and distribute compelling graphic, video and written content to support proactive social 
• media campaigns as well as managing day to day reactive social media engagements (responding to social media posts, developing discussions and responding to comments on each of our accounts). 
• Strong digital marketing skills including experience of paid-for and organic acquisition and an understanding of SEO 
• Ensure brand consistency across all social media channels, while appealing to a variety of audiences (including young people, educators, partner organisations, parents and funders.) 
• Grow and expand LMK’s social media presence into new platforms (Tik Tok, YouTube) plus expand existing presence on Instagram, Facebook, Twitter, LinkedIn. 
• Deliver forward planning and scheduling of posts using Hootsuite, Asana or equivalent 
• Research and monitor activity of other organisations in the sector to look for collaboration opportunities and contribute to the topical news agenda – sharing and commenting on other organisations’ content as needed.
• Form key relationships with influencers across social media platforms 
• Monitor, track, analyse and report on social media platforms using tools like Google Analytics and Facebook, and recommend improvements to increase performance. 
• Analyse the long-term needs of LMK’s social media strategy and offer quarterly reports to the senior team that outline any necessary changes to the marketing plan.
• Manage a budget for social media activities including hiring external creative agencies where appropriate. 
• Educate other staff on the use of social media and promote its use 
• Support the Head of Fundraising in applying for social media and digital grants to further your work

Essential Skills:

• A strong commitment to young people, and an appreciation of why relationship education is vital for health and happiness. 
• Previous experience of managing social media channels to achieve specified outcomesagainst acquisition and conversion targets
• A proven track record of creating the right voice, deepening brand awareness and achieving engagement (building communities) with different audiences across social media channels including TikTik, YouTube, Instagram, Facebook, LinkedIn and Twitter using tools like Canva, MixCaptions, Amara etc. 
• Organisational skills – employing tactics to manage your own workload and any suppliers hired to create content. 
• Ability to manage projects from scratch including drafting proposals and plans (objectives, timelines, budget management etc) through to completion. 
• Strong written communication skills and excellent attention to detail 
• Copywriting and editing skills suitable for each platform, from knowing how to write a successful tweet to using effective storytelling techniques.
• An appreciation of the power of language- the nuances and sensitivities needed to communicate around issues like rape, sexual assault, abuse, gender identity, sexuality etc
• Applicants must have a ‘start-up mentality’ – self-motivated, comfortable with change and collaborative. 
• Able to build meaningful relationships with a variety of people both internally and externally. 
• Motivated by working for an organisation with a strong social purpose. 
• Able to work in a way that celebrates diversity, upholds LMK values and respects everyone LMK interacts with (including volunteers, staff members, stakeholders and workshop participants). 
• Excellent team working, collaboration and people skills in particular the ability to articulate ideas to colleagues and senior management 
• Excited at the prospect of playing a vital role in LMK’s growth across London.
• A knowledge of the VAWG sector, Education sector or working with young people would be preferable, although not essential.

CPD and Safeguarding

• Hold a DBS certificate or be willing to let us run a check.
• Be willing to comply with our policies and procedures relating to child protection, confidentiality and data protection.

To apply

To apply for this position, please forward a CV together with a one page covering letter. Deadline for application – 31st August 2022.

LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.

LMK values the differences that a diverse workforce brings and is committed to inclusivity.We welcome applicants of any race, ethnicity, colour, religion, gender, age, sexuality or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition

We are looking for a PA to the Chief Executive. The role will suit an individual with excellent organisational skills, attention to detail and great interpersonal skills as they support our Chief Executive across a range of responsibilities.

This position plays an essential role in keeping Housing Justice organised and well run. This diverse role covers governance and executive support, office management and facilities administration, and events support. The role is currently flexible and up for negotiation, but attendance to the London office will be required. 

This is an excellent opportunity for someone who wants to gain a broad range of experience in corporate services supporting a charity. You would be joining an energetic, enthusiastic, and supportive organisation that collectively will promote your development and wellbeing.

Start Date: Monday 7th November 2022