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Role: Engagement Advice Worker – Better Together Service
Location: Lambeth, London (Community-based with flexible working)
Package: Generous Pension (7% Employer Contribution) | 26 Days Annual Leave + Bank Holidays (rising to 31 days) | Kind, Inclusive Culture
Why Join Age UK Lambeth?
At Age UK Lambeth, we believe getting older should be celebrated, not sidelined. We exist to challenge the stigma of ageing, tackle social isolation, and make sure older adults get the right support at the precise moment they need it.
We’re a learning space, not a knowing space, which means we listen, adapt, and build real relationships with our community. If you are passionate about empathy, human connections, and driving meaningful local change, you’ll fit right in.
The Role: What You’ll Be Doing
Gambling-related harm often goes unnoticed, carrying a heavy stigma for those affected—both directly and indirectly (affected others). Through our Better Together service, you will be on the frontline of changing that narrative in Lambeth.
This role is a dynamic blend of proactive community engagement and impactful, one-to-one support.
Community Engagement and System Change
Meet people where they are: Take our message straight into the heart of Lambeth—visiting barbershops, faith groups, sports venues, shopping centres, and local cultural hubs.
Build local alliances: Partner with community leaders, residents, and local organisations to spark open conversations, break down stigma, and drive referrals.
Educate and inspire: Deliver lively presentations, host information sessions, and help run conferences to train local professionals and raise public awareness while helping to normalise conversations about gambling harms so they are easier to recognise, prevent, and seek support for.
Personalised, Strengths-Based Support
Provide 1:1 tailored advice: Work directly with adults impacted by gambling harm to identify their strengths, set personal goals, and rebuild their wellbeing.
Offer holistic social prescribing support: Guide clients toward specialist care (such as the NHS Primary Care Gambling Service) while helping them navigate connected challenges like housing, debt, loneliness, and mental health.
What You’ll Bring to the Team
Outreach Expertise: Proven experience stepping out into the community, running outreach activities, and speaking confidently to audiences of all sizes.
Relationship Building: Natural networking skills with a knack for establishing trust with community groups, residents, and multi-agency partners.
Caseload Management: The ability to work independently, manage shifting priorities, and adapt seamlessly as our service grows.
Clear Communication: Warm, engaging interpersonal skills paired with clean, accurate record-keeping.
Empathy & Drive: A genuine commitment to person-centered support and outcome-focused work.
Energy & Enthusiasm: Bring warmth, energy, and a positive spark to every interaction, making conversations engaging, memorable, and impactful.
Please don’t worry if you do not have experience working with those affected by gambling, Age UK Lambeth will provide full training including Level 2 under the “Don’t Gamble With Health” programme.
Why You’ll Love Working Here
Strong Financial Support: Generous pension plan with a 7% employer contribution.
Work-Life Balance: 26 days of annual leave (plus public holidays), increasing to 31 days after 5 years.
A Culture That Cares: Join a supportive, warm team that puts kindness and flexibility at the core of everything we do.
How to Apply
To apply via Quick Apply, please submit:
Your updated CV
A brief cover letter
Short answers to our 4 application questions (max 250 words per question)
A Quick Note on Using AI:
We want to hear your voice! While tools like ChatGPT can be helpful for brainstorming, over-relying on them can make your application sound generic. We strongly encourage authentic, personalised answers so we can get to know the real you and understand your unique passion for this role.
Using Quick apply please upload your CV, a brief cover letter and answering the following 4 questions (in no more than 250 words per question).
Note: We want to hear your voice throughout the questions. Although AI tools can be helpful an over-reliance on them can lead to generic submissions that fail to showcase your unique skills. We strongly encourage personalised answers so we get to know the real you and your understanding of the role.
The client requests no contact from agencies or media sales.
This is an opportunity to help shape one of the UK's most ambitious youth development charities as we move from a founder-led organisation to a nationally recognised institution. The successful candidate will help build the systems, culture and capability that will enable 20/20 Levels to scale its impact over the next decade.
This role owns the 20/20 Levels brand and turns it into growth. It leads the Branding, Marketing & Communications stream of our 2026–2028 strategy: one consistent brand narrative across our 'in real life' and online presence, youth-centred storytelling that puts young people and alumni at the centre of every touchpoint, and a structured content operation that reduces our reliance on agencies and on CEO visibility.
The 'Commercial' half of the role is focused on our income-generation mandate. Our income strategy commits us to building unrestricted income, and this role builds the engine: tiered sponsorship propositions and renewals, a consultancy pipeline, licensing and digital products, monetised research and insights, and the commercial forecasting that makes this income plannable working hand in hand with the Business Development function, which leads the employment partner sales pipeline.
WHAT YOU OWN
Brand strategy : positioning, narrative, visual identity and brand architecture.
Marketing budget : the full branding, marketing and production budget, including agency and freelance spend.
Communications calendar : the master content and communications calendar across all channels.
Brand governance : brand guidelines, approval standards and their enforcement across the organisation.
Commercial propositions : sponsorship packages, consultancy offers, licensing and digital products.
Reputation & PR : media strategy, press activity, awards and crisis communications.
Marketing technology stack : the tools used for content, email, social, analytics and campaign management.
KEY RESPONSIBILITIES
Brand & Messaging ~ Extend and enforce our digital brand guidelines (with agency input), aligning tone, visuals and youth-centred storytelling across every channel so participants, alumni and mentors are visible at all touchpoints.
Content & Engagement ~ Build and run a structured master content calendar across all channels, replacing high-volume unstructured output with purposeful, story-led content.
Reputation, PR & Research ~ Lead the PR and awards strategy: targeted press activity, quarterly media features and two award submissions per year.
Partner Network (Corporate & Commercial) ~ Design the 20/20 Levels Partner Network proposition, intentionally articulating what partners and mentors give and receive, to strengthen commitment, retention and long-term reciprocal relationships across all partner types.
Commercial Development & Unrestricted Income ~ Design and package tiered corporate sponsorship propositions with clear, differentiated value for partners at each level.
Employer Brand ~ Worrking with the Chief of Staff to develop the employer value proposition, recruitment pack and employer presence (LinkedIn, Glassdoor) to support recruitment of staff, facilitators and mentors as the organisation grows.
Team Leadership & Budget ~ Lead and develop the brand and content team, including recruitment, task allocation, coaching and performance management.
Evaluation & Reporting ~ Track performance against strategy targets using Impact Hub data and platform analytics, and report quarterly to senior leadership and the board on achievements, risks and opportunities.
Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.
Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.
The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
About the role
The policy officer is based in our policy, evidence and influencing team. They support our vital work to create change for people with breast cancer across the UK.
The policy officer supports our policy development work by building knowledge of key policy issues, drafting policy materials and helping with the generation of evidence and insight to shape our work. They work closely with public affairs and campaigns colleagues to develop and deliver influencing strategies to support our policy calls.
They work with others across Breast Cancer Now to inform our policy development, provide advice on key areas of policy and keep everyone informed about our work. They also work with other organisations to influence on shared priorities.
About you
You’ll have experience of policy development work, including developing written briefings, working with supporters and analysing evidence and insight to support policy development.
You’ll be an excellent communicator, who can translate complex information into accessible language. And you’ll have great interpersonal skills and the ability to build relationships with others including people with breast cancer and the public.
You’ll be organised, able to coordinate projects, and able to prioritise work effectively under pressure. You’ll need to work effectively as a member of a team.
We’re particularly interested in candidates with experience of the charity sector and a good understanding of the current health policy landscape.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is: £30,757 to £31,000
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Tuesday 8 September 2026 11:59 pm
Interview date Thursday 17 September 2026
Community Youth Work Manager
Oasis Community Hub, Waterloo
Hours: 40 hours per week
Contract type: 1-year fixed term
Salary: £34,030 per annum (including London Weighting)
Supporting young people to thrive in Waterloo
Do you believe in the potential of every young person? Are you an experienced youth practitioner who can combine excellent frontline practice with leadership, strategic thinking and partnership working?
Oasis Hub Waterloo is looking for a Community Youth Work Manager to lead and develop our youth services for young people aged 10+ across North Lambeth.
Oasis Hub Waterloo has been part of the Waterloo community for more than 20 years. We’re an ambitious, inclusive and Christ-centred organisation working alongside local people to build a community where everyone is included, can contribute and can reach their potential.
Our youth service has been working with young people in North Lambeth for more than a decade. We provide accessible, supportive and trauma-responsive services that help young people build confidence, make positive choices and thrive in our community.
About the role
This is an exciting opportunity to shape and lead our youth work at a time of development
You’ll manage a small team of youth practitioners and sessional workers while staying connected to frontline delivery. You’ll oversee and deliver group activities, after-school drop-ins and one-to-one mentoring, as well as developing holiday programmes, youth leadership and social action opportunities.
You’ll also help shape the future of our youth provision, working with colleagues across Oasis Hub Waterloo to develop our 0–18 strategy and create new, collaborative services.
Partnership working is central to the role. You’ll develop strong relationships with Oasis Academy South Bank, local youth organisations, community partners and statutory services, helping connect education, health and community provision around the needs of young people.
About you
You’ll bring significant experience of working directly with young people aged 10+, alongside the skills and confidence to lead and develop a youth service.
You’ll have:
· Strong youth work practice, including group and one-to-one work.
· Experience of developing and delivering youth programmes or projects.
· Experience of managing or supervising staff, sessional workers or volunteers.
· Strong partnership and multi-agency working skills.
· A thorough understanding of safeguarding and child protection.
· Experience of monitoring, evaluating and improving services.
· Creativity, initiative and the ability to develop new opportunities for young people.
· A genuine passion for helping young people thrive.
Knowledge of youth services in Lambeth or Southwark, and experience of education, youth leadership, social action or statutory services, would be particularly welcome.
Join us
You’ll join an innovative and supportive charity where you’ll have the opportunity to make a tangible difference to young people and help shape the future of youth work in Waterloo.
Oasis is committed to inclusion and welcomes applications from people of all backgrounds.
The role includes regular evening and some weekend work and is subject to an enhanced DBS check.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV in your cover letter to explain why you would be a good fit for the role.
Please include how you would balance frontline youth delivery with leadership and management responsibilities.
Please also give an example of a piece of youth work you are particularly proud of, explaining what you did and what difference it made.
Incomplete applications will not be considered.
Completed applications should be returned by 9am Monday 21st September 2026.
Interviews will take place on Thursday 24th September 2026.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
To apply, please send your CV and a Supporting Statement (no more than two A4 pages)
Please expand on your CV in your cover letter to explain why you would be a good fit for the role.
Please include how you would balance frontline youth delivery with leadership and management responsibilities.
Please also give an example of a piece of youth work you are particularly proud of, explaining what you did and what difference it made.
Incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Coordinator
Contract: Permanent | 4 days / 28 hrs per week
Location: Hybrid (North London community service locations / homeworking)
FEAST With Us (FEAST) is looking for an experienced, enthusiastic and proactive Volunteer Coordinator to play a key role in growing, supporting and celebrating our incredible volunteer community, with skills and passion for building relationships and delivering community impact.
Volunteers are at the heart of everything we do and you'll oversee the entire volunteer journey, from attraction and recruitment through to onboarding, development, engagement and recognition. You'll be the central point of contact, ensuring volunteers have a positive and rewarding experience while helping us continue to expand and strengthen our volunteer programme.
About FEAST With Us - Feeding and Empowering All Sustainably Together (FEAST)
FEAST’s mission is to improve the nutrition, wellbeing, and health of people at risk of food insecurity. We work across London with charity and community partners to deliver nutrutious meal services and healthy eating programmes in homeless hostels and community centres.
Our meals use surplus food, and provide welcoming, inclusive spaces that bring people together and reduce loneliness. Our healthy eating programme empowers people by building nutrition knowledge, and developing practical cooking, food hygiene and budgeting skills.
We’re a small but ambitious charity, with a passionate, supportive and collaborative team of 11 staff and 9 Trustees, supported by c200 volunteers.
Key Responsibilities:
Volunteer recruitment:
Identify opportunities and develop meaningful and impactful roles for service delivery, skilled and corporate volunteers
Promote volunteer opportunities through different channels and networks
Implement initiatives to diversify our volunteer base and reduce barriers to volunteering
Build relationships with community organisations, partners, education providers and local networks
Safely and efficiently onboard new volunteers
Volunteer management:
Develop and implement the volunteer management strategy
Act as first point of contact for volunteers
Develop and manage corporate volunteering partnerships
Maintain volunteer records, compliance documentation and reporting data
Monitor, report and analyse volunteer data and key metrics
Collect accurate and insightful data and case studies on the volunteers and their impact
Identify volunteering requirements and ensure sufficient coverage across projects and services
Review and improve volunteer processes and frameworks
Develop and manage our volunteer management platform, Volunteero
Volunteer engagement & retention
Chair the Board of Volunteers to ensure volunteer voices are heard and represented
Coordinate volunteer communications, events, recognition activities and development opportunities
Make sure volunteer opportunities are nurturing and provide a safe, inclusive and welcoming environment
Implement appropriate reward and recognition initiatives to highlight volunteer impact and say thank you
Gather volunteer feedback
Line Management Responsibilities: PT Volunteer Administrator (1 day per week)
You will have
> two years’ experience in volunteer management / coordination or community outreach
Strong interpersonal and communication skills across multiple channels
Empathy and patience when working with diverse groups of people
Ability to build and maintain professional relationships with diverse stakeholders
Exceptional organisational skills with attention to details
Results-driven approach with focus on outcomes and deliverables
Ability to manage multiple priorities and deadlines
Line management and team-building experience
Adaptability, resilience and a positive mindset
Proficiency in Microsoft Office suite and volunteer management systems (ideally Volunteero)
Marketing and communications capabilities, including use of Canva
Level 3 Safeguarding qualification (or willingness to complete)
Desirable experience:
CRM systems, ideally Beacon
Data management and analysis skills
Project management, corporate partnership management or events management
Food insecurity and/or nutrition
Key Benefits
Flexible working hours
Hybrid working
Holiday allowance: 25 days + bank holidays
Pension: 3% employee + 5% employer contribution
Enhanced maternity and paternity leave
Applications will be reviewed on a rolling basis from Monday 17 August 2026.
Interviews will start from Monday 24 August and we will aim to complete by Friday 11 September 2026 (subject to availability).
FEAST’s mission is to improve the nutrition, wellbeing, and health of people at risk of food insecurity
The client requests no contact from agencies or media sales.
This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.
Higher education provides a transformative pathway for refugee youth, but establishing sustainable institutional access routes requires systemic collaboration. This role will lead the growth, formalisation, and management of university partnerships required to make an education pathway to the UK grow and flourish. You will oversee the complete partnership lifecycle: from university outreach and onboarding (including negotiating formal agreements at senior level), to enabling the formation of campus welcome groups, leading on initial and ongoing university and welcome group training and support, and monitoring and improving all university-facing processes within the pathway.
The postholder will work alongside a newly created Students Lead role, enabling you to focus on the institution-facing workstreams, while student-facing onboarding, welfare, and direct casework are handled by your counterpart.
This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be an allrounder - as comfortable presenting to university executive boards and Vice-Chancellors as you are drafting MoUs, establishing Terms of Reference, organising and facilitating institutional training, and handling complex partnership operations independently.
Role outcomes
1. UK universities actively partner with REUK to create, expand, and sustain dedicated safe and legal education pathways for displaced students. To this end, key responsibilities include:
Developing and executing a national university engagement strategy to identify, pitch to, and secure new partner universities across the UK higher education sector.
Engaging directly with key university representatives - including Vice-Chancellors, Pro-Vice-Chancellors, Heads of Admissions, Sanctuary staff and key academics - to build institutional buy-in and secure long-term commitment to refugee education pathways.
Negotiating university support packages, including as appropriate fee waivers, scholarship or bursary structures, and accommodation commitments.
Nurturing and strategically managing existing university partnerships to ensure institutional sustainability, high-level engagement, and year-on-year growth in pathway placements.
Representing REUK where appropriate in sector-wide higher education networks and working groups on displaced student pathways.
2. Partner universities establish institutional frameworks, well-trained staff networks and campus welcome groups to receive refugee education pathway learners. To this end, key responsibilities include:
Guiding universities in establishing and structuring sustainable on-campus welcome groups (bringing together university staff and students) to support the welcome and integration of education pathway students.
Designing and delivering high quality training sessions for on-campus welcome groups and other key staff members.
Developing practical toolkits, guides, and frameworks for university staff to accompany above training.
Collaborating with the Students Lead to ensure campus welcome structures integrate with REUK's student support mechanisms.
Advocating within partner institutions for structural policy improvements (e.g. contextual admissions and flexible documentation policies).
3. University partnership governance, agreements, and operational systems run effectively and efficiently. To this end, key responsibilities include:
Drafting, negotiating, and finalizing formal Memoranda of Understanding (MoUs), Terms of Reference (ToRs), and operational service agreements with partner universities.
Managing all administrative and governance aspects of university partnerships independently, including contract tracking, partnership reviews, and operational timelines without junior admin support.
Coordinating institutional admissions frameworks and placement quotas with university registry and admissions departments.
Serving as the primary point of contact for senior university leads when strategic, structural, or other partnership challenges arise
Maintaining robust data systems and records relating to university commitments, funding allocations, and institutional agreements.
4. REUK’s Education Pathways university partnerships work is robustly evaluated, financially sustainable, and aligned with REUK’s broader strategy. To this end, key responsibilities include:
Reporting directly to the Education Pathways Lead on partnership growth, institutional engagement metrics, and strategic pathway goals.
Working in close alignment with the Students Lead to ensure institutional frameworks effectively support cohort needs and programme delivery.
Collecting sector data, university feedback, and institutional metrics to demonstrate impact to funders, university boards, REUK’s board of trustees, and government stakeholders.
Supporting grant reporting and budget management related to university pathway expansion and partner development.
Feeding operational insights from university partnerships into REUK’s broader research, policy, and systemic change initiatives.
Person specification
Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:
Higher Education sector expertise: Deep understanding of UK university governance, executive structures, admissions procedures, international frameworks, and sanctuary initiatives.
Senior stakeholder engagement and negotiation: Proven track record of engaging and influencing senior decision-makers within universities.
Partnership governance: Demonstrated experience drafting, negotiating, and executing formal and operational agreements, including MoUs and ToRs.
Facilitation and training: Strong training and facilitation skills, with a track record of designing and delivering workshops and guidance, ideally within the higher education or refugee education sectors
Operational self-sufficiency: Outstanding organisational skills with the ability to manage high-level administration, systems setup, and contract management independently without administrative support.
Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).
Knowledge and understanding of refugee tertiary education: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and in first countries of asylum.
Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.
Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to high level audiences.
Please ensure that you have read the applicant pack before applying and that you answer all the required questions. Applications must be submitted by 9am on Wednesday 2nd September 2026.
We understand that some candidates may choose to use generative AI tools to support their application. While this is acceptable, please note that we will run all applications through AI-detection software. Applications with very high indicators of AI-generated content will score lower, particularly where responses lack originality or personal insight. As this role involves producing high-quality written materials that reflect REUK's voice and values, the ability to write clearly and authentically without reliance on AI is essential.
Education for a hopeful future: we enable refugee youth to access, remain and progress in education.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Integrated Marketing Manager – Learn & Talent
Location: London (Shoreditch)
Reports to: Head of Marketing Campaigns
Salary: £42 - £52k (depending on experience) plus benefits
Hours: 9:30 am - 5:30 pm Monday to Friday, with hybrid working
About D&AD
D&AD is a not-for-profit creative organisation that stimulates, enables and celebrates creative excellence through world-class awards, masterclasses, inspirational content, events and new talent programs.
Great creative work drives better outcomes, and creative excellence is achieved through a diverse, inclusive, sustainable industry, doing relevant work and being representative of the communities it serves. Therefore, everything we do is designed to support these values and help the commercial creative industries to be fairer, more inclusive, and more robust to make excellent, impactful work.
You’ll participate in a company culture that fosters creativity, collaboration, equity and innovation, with an active social calendar, wellness program, DEI initiatives and professional development support.
About the role
We're looking for an experienced Senior Marketing Manager to lead integrated marketing campaigns across D&AD's Learn & Talent portfolio.
This role is responsible for developing and delivering strategic marketing campaigns that drive awareness, learner acquisition and revenue across a diverse range of professional development products - from accessible online courses and workshops through to premium bespoke learning programmes, executive education and enterprise learning solutions.
This is a strategic and hands-on marketing role requiring strong commercial acumen, excellent digital marketing expertise and experience marketing products with varying price points and customer journeys across both B2C and B2B audiences.
Working closely with Product, Partnerships, Sales and Digital teams, you'll develop integrated campaigns that attract new learners, nurture prospects and build long-term engagement with D&AD's learning offer.
You'll also support partner marketing activity to help grow the reach and impact of collaborative learning programmes and commercial partnerships.
Key Responsibilities
Campaign Development, Management & Delivery
Develop integrated marketing campaign strategies and plans aligned to commercial, acquisition and audience growth objectives.
Lead end-to-end campaign development and delivery across D&AD's learning portfolio, including online and in-person courses, bespoke training and enterprise learning solutions.
Create audience-led campaign strategies, messaging frameworks, channel plans and customer journeys that reflect different products, audiences and purchase cycles - from free/lower-cost open courses to high-value bespoke learning programmes.
Manage multiple concurrent campaigns across a diverse product portfolio, ensuring activity is delivered on time, within budget and to a consistently high standard.
Coordinate cross-functional teams and external agencies to successfully deliver integrated campaigns across owned, earned and paid channels.
Work closely with the Head of Marketing Campaigns to implement campaign strategies and recommend optimisations based on customer insight, testing and performance data.
Digital Marketing
Deliver integrated digital marketing campaigns across email, paid media, social media, website, CRM and content marketing channels
Manage campaign execution across marketing automation, CRM and paid media platforms, ensuring activity is delivered effectively and on schedule.
Work closely with CRM and digital teams and agency partners to deliver and optimise digital campaigns, improve customer journeys, segmentation and campaign effectiveness.
Create website content and pages to support campaigns.
Support audience segmentation, customer journey optimisation and marketing automation to improve campaign effectiveness.
Monitor campaign performance and use data and customer insights to recommend and implement ongoing improvements that maximise engagement, conversion and ROI.
Creative, Content & Communications
Lead the development of compelling messaging and content that communicate the value of D&AD learning experiences.
Work closely with Content, Design and Creative teams to create engaging campaign assets.
Ensure consistency of brand and messaging across all customer touchpoints.
Performance, Measurement & Commercial Impact
Define campaign objectives, KPIs and measurement frameworks aligned to commercial and audience growth goals.
Monitor and evaluate campaign performance across digital and offline channels, using data, customer insight and testing to optimise activity throughout the campaign lifecycle.
Deliver against agreed KPIs, including enrolments, lead generation, revenue, conversion, customer acquisition, retention and engagement.
Produce regular campaign reporting and post-campaign evaluations, providing clear insights and recommendations to improve future performance.
Partner Marketing
Plan and deliver co-marketing campaigns with industry partners, clients, sponsors and collaborators.
Develop marketing toolkits and promotional assets that enable partners to support programme recruitment.
Work with Partnership and Business Development teams to maximise commercial opportunities through joint campaigns.
Event Marketing
Plan and deliver integrated marketing campaigns that drive registrations for Learn events, working closely with Programme, Partnerships and Production teams to align activity with content, speakers and key milestones.
Coordinate campaign activity across digital, content, PR, social and email channels, including launches, speaker reveals and post-event follow-up, to maximise visibility, attendance and audience retention.
Monitor sales, registrations and engagement throughout, making recommendations to optimise performance against commercial targets.
Stakeholder & Project Management
Build strong relationships across internal teams including Product, Partnerships, Sales, Content and Creative, Digital and Operations.
Manage external agencies and suppliers where required.
Present campaign plans, results and recommendations to senior stakeholders.
Support other areas of the business as needed, taking on ad hoc tasks and projects that fall outside core responsibilities.
Skills & Experience
We're looking for someone who brings:
Significant experience in a senior marketing role delivering integrated marketing campaigns for a complex multi-product, B2B organisation
Proven experience marketing education, training, professional development, membership, learning or service-based products.
Experience marketing both online and in-person programmes, ideally across a range of price points - from self-service consumer products through to premium, consultative or enterprise offerings.
Strong digital marketing expertise across email, paid media, social media, content marketing and campaign optimisation.
Strong understanding of lead generation, CRM, marketing automation and customer lifecycle marketing.
Commercial mindset with experience delivering revenue and growth targets.
Strong analytical skills with experience using campaign data to optimise performance.
Strong copywriting skills, crafting clear, persuasive copy that engages the target audience and stays true to brand voice across channels.
Experience managing marketing budgets and agency relationships.
Excellent stakeholder management and project management skills.
Outstanding communication and briefing skills.
Personal Attributes
Strategic and commercially minded.
Customer-focused with a strong understanding of different audience needs.
Collaborative and relationship-driven.
Organised, proactive and able to manage multiple priorities.
Curious about learning, creativity and innovation.
Comfortable working in a fast-paced, deadline-driven environment.
A passion for the creative industries.
Benefits
D&AD offers a competitive salary, flexible working arrangements, and a comprehensive benefits package. We're committed to supporting the well-being and professional development of all our employees.
Other
D&AD is committed to diversity, equality, equity, inclusion and respect for all. Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment. At D&AD we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Please contact us to let us know if you need any reasonable adjustments to be made for any part of the recruitment process.
In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligible to work in the UK.
Due to the number of applications we receive, we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion.
The client requests no contact from agencies or media sales.
This is a key role in a small and ambitious Communications and Events team, which will sit at the intersection of day-to-day strategic oversight and hands-on delivery. You will develop and deliver engaging marketing and digital campaigns, in line with organisational and communications priorities, manage our year-round events programme, strengthen our community engagement and ensure consistently high standards across Climate Spring’s marketing, digital and events activity.
This role will be perfect for a motivated and experienced marketing and events all-rounder. To excel in this role, you will need to be proactive, highly organised, detail-oriented as well as able to independently manage complex projects and build strong relationships with internal teams and external partners.
Key responsibilities:
Marketing and community engagement
Lead the planning and delivery of cross-channel marketing plans (including digital campaigns, events and outreach) to promote Climate Spring’s industry programmes, initiatives and projects, alongside wider organisational campaigns.
Develop and deliver audience and community engagement strategies that increase participation, strengthen audience journeys and build lasting relationships with our creative community, alumni and industry partners.
Work collaboratively with colleagues across the organisation to identify priority audiences and community needs, ensuring that the right people are - and stay - engaged through relevant activity and events.
Develop and manage partnerships and cross-promotional opportunities to extend the reach and impact of Climate Spring’s work.
Work with industry and production partners to support and collaborate on the marketing and promotion of Climate Spring-supported film and TV projects.
Oversee the effective use of planning tools, calendars and reporting processes for marketing, campaigns and events.
Track performance across campaigns and events, using data, insights and feedback to make recommendations and improve future activity.
Brand management and content oversight
Act as a guardian of Climate Spring’s brand, ensuring consistency, quality and professionalism across all digital, marketing and event materials.
Provide editorial and visual oversight of presentations, assets and digital content, ensuring that materials align with Climate Spring’s brand guidelines and messaging.
Review and provide feedback on copy and materials produced by junior team members, including newsletters, digital content, event materials and other promotional assets.
Oversee the implementation and use of branded templates, brand guidelines and internal processes, ensuring consistency and quality of marketing, digital and event materials throughout.
Work collaboratively with colleagues across the organisation and with our creative community to identify stories, opportunities and insights that support audience engagement and the promotion of Climate Spring’s work.
Support senior colleagues with the creation of high-quality presentations and branded materials for meetings, presentations and speaking engagements.
Contribute creative ideas and direction for digital campaigns and associated digital content.
Event management
Lead the delivery of Climate Spring’s programme of online and in-person events, including timelines, invitations, registrations, logistics, suppliers, communications and post-event activity.
Ensure events are delivered to a consistently high standard and provide an excellent attendee and participant experience.
Support the delivery of Climate Spring community building events, in collaboration with internal teams.
Work with the Head of Communications and Events to support Climate Spring’s presence at international film and TV festivals and industry markets.
Operational and team management
Working with the Head of Communications to maintain and support clear workflows, processes and quality control for marketing, communications and event activity across the organisation.
Identify opportunities to improve ways of working and professionalise internal workflows for marketing, digital and events.
Line-manage and support the professional development of the Communications and Marketing Coordinator.
Act as a deputy for the Head of Communications and Events as required.
Identify where specialist support is required, such as graphic design, photography or video production, and manage freelancers as required.
Essential experience and skills
Experience in a marketing, campaigns or communications role, delivering measurable impact on organisational reach, profile or audience engagement.
Experience developing and delivering integrated marketing activity across multiple channels, using insights and feedback to improve activity.
Proven experience delivering successful online and in-person events from planning through to evaluation, ensuring a high-quality attendee or participant experience.
Excellent project management skills, with the ability to manage multiple priorities independently, maintain effective workflows and deliver projects to a high standard.
Experience growing and engaging communities around programmes, events or initiatives, demonstrating a strong understanding of audience engagement.
Excellent written and editorial skills, with experience reviewing, editing and quality assuring content.
A strong visual eye and understanding of branding, with experience using Canva or other design software to create or adapt and oversee high-quality, on-brand materials.
Experience using email marketing platforms, content management systems and analytics tools to plan, deliver and evaluate activity.
Experience line-managing, coaching and developing colleagues, creating a supportive and collaborative team environment.
Experience managing external suppliers or freelancers, ensuring projects are delivered on time, budget and to a high standard.
Ability to proactively assess and improve internal processes, systems or ways of working to increase efficiency, consistency and quality.
Excellent stakeholder management and communication skills, with the ability to swiftly build relationships with teams, partners and external stakeholders.
Desirable experience and skills
Experience delivering paid digital marketing activity.
Experience using CRM systems to support audience development and segmentation.
Advanced design skills with experience creating high-quality branded templates and marketing assets from scratch.
Experience creating and editing video content for digital marketing and social media.
Experience working in the film and TV industry or the wider creative and entertainment sector.
Demonstrable knowledge of climate, sustainability and environmental issues.
How to apply
If your skills and experience meet the above requirements, please apply by;
1. A CV outlining relevant employment history, qualifications and experience (maximum two pages)
2. Supporting statement (maximum one page)
As part of the statement, please answer the following questions:
What interests you about this role and why would you like to work with Climate Spring?
Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?
Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?
Throughout your supporting statement, we encourage you to use specific examples to illustrate your experience and skills, rather than repeating what’s outlined on your CV.
Please note that AI-generated applications will not be considered.
3. Work samples
Please include up to five examples of relevant work (PDF, links or similar). For each example, please include a very brief description of your role in the project/example.
4. Please also fill out this recruitment monitoring formwhen you apply.
Deadline for applications: Wednesday, 9th September, 5pm BST
First stage interviews: scheduled for w/c 21st September
Second stage interviews: scheduled for w/c 28th September
Please ensure your supporting statement (maximum one page answers please the following questions:
What interests you about this role and why would you like to work with Climate Spring?
Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?
Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Parliamentary and Public Affairs Manager
Reporting to: Director of Campaigns
Line reports: None
Salary: £44,350 per annum pro-rata (£ 35,480 per annum for 4 days per week)
Hours: 4 days (30 hours) or 5 days (37.5 hours) per week, with flexibility over working hours (core hours are 10.00-16.00).
Duration: 1-year contract renewable subject to funding
Start Date: As soon as possible
Location: London/Hybrid – minimum 2 days in the office (core days in the office are Tues & Weds) further office attendance is encouraged
Anti-oppressive statement
Foodrise is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.
Read our full Equity, Justice and Anti-oppression statement.
Inclusive Recruitment
We have an opt-in Enhanced Chance Interview Scheme for candidates who declare a disability and/or are a person of colour and meet the essential criteria of the role profile. The scheme aims to provide a first-stage interview for candidates who meet the essential criteria of the role and opt in to the scheme.
If you would like to be considered under this scheme you must meet the essential minimum criteria for the role as outlined on the job description. You should take time to provide examples that you meet each of the essential criteria in your cover letter. Please ensure you select the relevant tick box on the application page ‘Enhanced Chance Interview Scheme’.
We are always happy to speak to candidates informally about the role before applying and encourage you to do so by contacting us.
About Us
Foodrise is a charity transforming the food system for climate, nature and justice.
We take bold action to uncover the root causes of injustice in our food system and expose how corporate power exploits people and the planet, while building truly just and resilient alternatives from the ground-up.
We speak truth to power. We take risks. We act where and when others won’t.
From launching legal action and producing hard-hitting research to working directly with local communities, we drive systemic change across food and farming, powered by grassroots energy and backed by the facts.
We exist to say what others won’t, do what others don’t, and never settle for “it can’t be done”. Change is possible, and we are rising to make it happen.
We are based in the UK and the Netherlands. See more about us on our website.
About the Role
The Parliamentary and Public Affairs Manager is a brand-new role for Foodrise. The successful candidate will lead on developing our first public and parliamentary affairs strategy to engage with political representatives and policymakers to advance our campaigning objectives and ensure progress towards our new strategic goals:
Ultimately, this role is about securing wins to meet our vision of a greener, fairer food system, where food is a commons, not a commodity.
This role is key to shaping public policy and legislative outcomes by building relationships, influencing decision-makers, and positioning Foodrise as an ambitious yet trusted voice in Westminster, Holyrood and amongst civil society across the UK. This role will work collaboratively with colleagues across campaigns, so would suit an adaptive candidate with strong communication skills, keen to advocate for Foodrise.
Job Description
Parliamentary and Public Affairs Strategy
Political Engagement & Influencing
Integration of Parliamentary/Advocacy Asks into Foodrise’s Wider Work
Ways of Working
Person Specification
Essential Knowledge, Experience and Network
Essential Skills
What You Will Bring to Foodrise
What We Offer
How to Apply
Please apply via Charity Jobs with:
Deadline to apply: 10am, Tuesday 22nd September
Successful candidates for interview will be notified by Thursday 24th September.
Shortlisted candidates will be sent our new strategy ahead of the interview, along with details of an hour-long written task to be completed at home – this will be sent prior to the interview at a time convenient for you.
First round interviews will be held on Thursday 1st October.
Second round interviews will be held on Thursday 8th October.
Sign up to join our Recruitment Q&A Zoom session on Wednesday 2nd September, 12-1pm. Our HR & Operations Manager will talk through the recruitment process and answer any questions you may have. Please note that this session is focussed on the recruitment process. If you have any questions specific to the role, please contact us.
For any questions, access requirements, or if you require the job description in a different format, please contact us.
AI policy – We understand that you may use AI to help with your application, however we want to hear your authentic voice throughout your application.
Please apply via Charity Jobs with:
• Your CV (no longer than 2 A4 pages total)
• A cover letter (no longer than 1 A4 page) explaining how you meet the criteria in the person specification with examples, and why you would like to work at Foodrise.
Deadline to apply: 10am, Tuesday 22nd September
Foodrise is a charity transforming the food system for climate, nature and justice.
We are seeking an exceptional leader to join ClementJames as our Interim Chief Programmes Officer for a 12-month maternity cover. Reporting to the Chief Executive, you will be one of three members of our Senior Management Team, alongside the Chief Executive and Chief Operations Officer, providing strategic leadership for the organisation and ensuring we continue to deliver exceptional services and lasting impact.
This is a unique opportunity to build on the strong foundations established by our current Chief Programmes Officer while bringing fresh ideas and expertise during an exciting period in the organisation’s development. You will lead the delivery of our services, inspire and develop a talented team of senior managers, champion quality, impact and continuous improvement, strengthen strategic partnerships, and help shape the future direction of ClementJames.
We are looking for an experienced senior leader who combines strategic vision with operational excellence, is passionate about developing people and partnerships, and shares our belief that everyone should have the opportunity to achieve their potential.
The client requests no contact from agencies or media sales.
Responsibilities
People and Team Leadership
Line manage the Fundraising Manager, providing regular supervision, support, and performance development
Lead the planning and delivery of all-hands meetings and team development programmes, fostering a collaborative and high-performing team culture
Maintain oversight of team resource mapping, ensuring capacity is well-managed across the organisation
Impact and Evaluation
Lead the design and ongoing development of Routes' impact evaluation framework, ensuring it captures meaningful data about the difference our work makes
Oversee the collection, analysis, and interpretation of impact data throughout the year, using findings to inform programme development and organisational decision-making
Write and produce Routes' annual impact report, communicating our work and outcomes compellingly to funders, partners, and the wider sector
Income Generation
Support the Fundraising Manager with grant applications, funder relationships, and income generation activity as needed
Manage the sales pipeline for the mentoring programme, including prospecting, relationship development, and conversion of corporate and organisational clients
Source and manage CSR partnerships, building relationships with corporate partners and ensuring existing partnerships are well-stewarded
Operations
Lead on the creation, review, and approval of organisational policies, ensuring Routes' policies are up to date, legally compliant, and reflective of our values
Oversee day-to-day office administration and organisational housekeeping
Manage organisational insurance, ensuring appropriate cover is maintained and reviewed annually
Oversee staff IT, laptops, phones, and software subscriptions, including troubleshooting and managing supplier relationships
Draft and manage organisational contracts, including supplier, partner, and service agreements
Lead on the conversion of Routes from a CIC to a CIO, working with legal advisors, the board, and relevant statutory bodies to manage the process
Strategy
Contribute to the development and delivery of Routes' organisational strategy, bringing insight from your areas of responsibility
Lead on the development and implementation of Routes' income generation strategy, working closely with the Fundraising Manager and Co-CEO
Communications
Write thought leadership pieces for the Routes blog, contributing to Routes' voice and visibility in the sector
Leadership Development and Learning
Take ownership of your own professional development, using the annual training budget to attend relevant training, events, and sector learning opportunities that strengthen your contribution to Routes and the wider sector
There are some areas of responsibility that sit under the other Co-CEO, but we would expect the person in this role to maintain some oversight or involvement in to enable smooth co-working between the roles. These are:
Safeguarding: Act as Designated Safeguarding Lead (DSL) when required, ensuring Routes meets its safeguarding obligations and that staff and volunteers are appropriately supported
Finance: Attend and contribute to monthly finance meetings, planned by other Co-CEO, maintaining a clear understanding of the organisation's financial position and flagging any concerns to the Co-CEO and board
Governance: Attend board meetings, providing updates on areas of responsibility and supporting the board to fulfil its governance function
Person Specification
Experience
Experience in a senior leadership role within the charity, social enterprise, or public sector
Demonstrable experience of managing and developing staff, with a coaching and supportive leadership style
Experience of income generation in a charity or social enterprise context, including either grant fundraising, corporate partnerships, or programme sales
Experience of designing or overseeing monitoring, evaluation, and learning frameworks and producing reports that communicate impact clearly
Experience of managing operational and governance responsibilities, including policy development and working with a board
Experience leading teams in challenging, fast-changing and resource-constrained environments
Experience of working with or for communities facing marginalisation, discrimination, or structural disadvantage, and a deep understanding of the barriers refugee and asylum seeking women face in the UK
Skills and Knowledge
Ability to balance day to day operational oversight with long term strategic planning, ensuring that Routes’ work remains in line with values and objectives whilst responding to the changing needs of participants and the external landscape
Strong written communication skills, with the ability to write compellingly for different audiences
Financially literate, with the ability to read and engage meaningfully with management accounts and budgets
Highly organised, with the ability to manage a broad and varied portfolio without dropping the ball
Comfortable working with data, both quantitative and qualitative, and using it to draw meaningful conclusions
Strong relationship-building skills, with the ability to build trust quickly with a wide range of stakeholders including funders, corporate partners, board members, and colleagues
Sound understanding of CIC/charity governance and good practice, and the ability to make confident decisions independently while knowing when to consult
Values and Approach
Deep personal commitment to gender equality, racial justice, and the rights of refugees and asylum seeking people
Understanding of the importance of implementing trauma informed practices and a commitment to accessible working practices for all
A collaborative leadership style that builds trust, shares power, and brings out the best in others
Comfortable with ambiguity and change, able to hold complexity without becoming overwhelmed by it
Honest, transparent, and accountable, someone who says what they mean and follows through on commitments
Energised by working in a small, values-led organisation where everyone mucks in
Additionally, it would be desirable for you to be trained as a Designated Safeguarding Lead, but training on this can be provided.
A Note on Experience
We know that leadership experience takes many forms, and that people from marginalised communities, including those with lived experience of the asylum system, are often underrepresented at senior levels in the charity sector despite having exactly the qualities and understanding this role requires. We warmly encourage applications from people who may not follow a conventional career trajectory but who can demonstrate the skills, values, and commitment we are looking for. If you are unsure whether your experience is the right fit, please do get in touch before applying, we would rather have that conversation than miss out on the right person.
Routes exists to grow the resources of refugee and asylum seeking women to ensure that they have equal access to jobs and education in the UK.
The client requests no contact from agencies or media sales.
Overview of the Directorate
The Education Directorate delivers the English-Speaking Union’s (ESU) education programmes, competitions and training, helping young people develop the confidence and skills to speak, listen, think critically and engage constructively with different points of view.
The ESU’s debating, public speaking and cultural exchange programmes aim to embed sustainable cultures of oracy in schools and empower young people to engage with the world. The Directorate works with schools and educational settings across England and Wales and with a pool of freelance Oracy Leaders to deliver its programmes.
Purpose of the Role
The Senior Education Coordinator – School Partnerships will help ensure young people across England and Wales develop essential oracy skills by supporting the sales of the ESU’s educational products. These include the ‘Discover Your Voice’ student oracy workshops and Teacher Oracy CPD sessions for schools and other educational settings.
The postholder will administer the sales process, responding to enquiries, converting warm leads into bookings and overseeing the delivery of workshops and training. The role requires someone who is proactive, motivated and confident working with a high degree of initiative.
Key Responsibilities
• Convert conversations with inbound and warm leads into confirmed workshop bookings
• Respond to and follow up on inbound leads and warm conversations, moving prospects through the sales pipeline
• Collaborate with the ESU Marketing Team and Director of Education to advise on the messaging and assets needed to promote the ESU’s education offers
• Manage workshop delivery, acting as the point of contact for Lead Teachers, appointing freelance Oracy Leaders and providing clear communication, support and resources
• Use Salesforce to manage programme delivery, maintain accurate account and communication records and report on sales pipelines
• Collect monitoring and evaluation data, including student surveys, teacher surveys and case studies
• Work closely with the ESU’s pool of Oracy Leaders, including communicating before and after workshops, booking staff onto delivery and liaising with Finance and HR where necessary
• When capacity allows, support other functions within the Education Programmes Team, including national and international public speaking, debate and performance competitions
• Undertake other relevant responsibilities as reasonably requested by the line manager, including communications, administration and resource design
Skills and Knowledge
• A strong understanding of the education sector, schools and the realities of teaching
• Experience of responding to bookings and servicing requests, particularly within schools or education
• Experience of converting inbound enquiries into bookings
• Experience using CRM systems to track and manage customer or account relationships
• Excellent written and verbal communication skills
• Strong organisation and prioritisation skills
• Excellent attention to detail and high standards of accuracy
• Passion for improving oracy skills in young people from all backgrounds
Behaviours
• Proactive and self-motivated, with the ability to use initiative and work independently
• Confident building positive and professional relationships with schools, teachers, colleagues and freelance delivery staff
• Organised and able to manage competing priorities while maintaining high standards
• Flexible and adaptable, with a willingness to support the wider Education team when required
• Collaborative and constructive in working with colleagues across Education, Marketing, Finance and HR
• Committed to the ESU’s mission and to creating positive educational opportunities for young people
Desirable
• Experience of working with Salesforce
• Experience coordinating freelance staff
• Experience planning and delivering lessons
• Experience of resource creation
Benefits
• Hybrid working, with three days a week in the office at Dartmouth House, Central London 35 Hour week.
• 28 days’ annual leave plus eight days’ bank holiday, pro rata for part-time staff
• Generous company pension
• Employee Assistance Programme
• Access to virtual GP services 24/7
• Group life assurance
• Cycle to work scheme
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team works across the West End/Westminster with people experiencing street homelessness and interconnecting needs (substance dependency, mental/physical health, criminal justice involvement, unclear immigration status etc.). This is done by delivering a support offer that is person-led, wrap-around, and focussed on building relationships by meeting people where they are at.
Working with the Service Manager, you will manage a team of staff and support the development of a team that is dynamic, innovative, and responsive to the changing needs of the wider environment and the people that use The Connections services. The services operational delivery will include a range of functions that are both street based and building based, such as outreach and in-reach, casework, supporting the wider delivery of CSTMs functions such as essential services, and managing and developing partnerships that supplement the support offer we have for the people that use our services.
You will have substantial experience in delivering person-led, psychologically, gender and culturally informed services to people who are street homeless. You will have the personal credibility to build confidence in the wider community and with partnerships. You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embed coproduction. You will also be committed to the values of CSTM (Curious, Safe, Together and Motivated) and will be able to champion approaches that are aligned to this (trauma informed, pre-treatment, harm reduction etc.)
Through compassionate and proactive management, you will help build a high performing, well organised and creative team who are passionate about supporting very vulnerable people away from the streets and getting their needs met.
Salary: £41,599 - £45,097 (Spine Point 26-30)
Closing Date: Wednesday 9th September
Interview Date: Tuesday 15th September
Our Benefits
We are a London Living Wage employer
The client requests no contact from agencies or media sales.