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Victim Support, Pontypool (Hybrid)
Up to £23970.00 per annum
Posted 4 days ago
Page 8 of 8
Pontypool (Hybrid) 16.33 miles
Up to £23970.00 per annum
Full-time
Job description

We have an exciting opportunity for a Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression

About the role:

This role is based In Pontypool Police Station however we have currently adopted a hybrid model. As a Triage and Early Interventions Officer you will:

  • act as the first point of contact for clients referred to the service, completing impact & risks assessments & providing a tailored response
  • follow agreed processes to contact victims of domestic abuse & sexual violence
  • manage a caseload of clients requiring immediate & short term interventions, referring on those with more long term needs
  • maintain accurate & confidential case management records providing performance information as required
  • respond appropriately to safeguarding concerns
  • ensure that all clients are of aware of their rights under the Victim's Code of Practice & the Witness Charter

You will need:

  • a good understanding & use of the English language both verbally and in writing
  • knowledge of safeguarding issues
  • the ability to manage a demanding workload to meet a range of conflicting deadlines
  • expereince in developing & maintaining partnerships with internal & external stakeholders
  • Good telephone & IT skills required to use a database
  • to work as part of a team as well as working independently without direct supervision

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities.

VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Posted by
Victim Support View profile Company size Size: More than 1000
Refreshed on: 12 June 2024
Closing date: 03 July 2024 at 10:09
Job ref: 5631
Tags: Support Worker