The role:

A great opportunity has arisen for a Network Development Officer to join our Information & Support Services team to support the growth and development of volunteer led Local and Family Networks across the UK.  It is an exciting time for the charity with a growing ambition and determination to do more for people with Crohn’s and Colitis. This role will play an important part in helping us take the charity forward.

With a specific focus on working closely with volunteers within Local and Family Networks, you’ll be responsible for supporting them to deliver the charity’s ambitious strategic plan. Although no direct line management duties, the successful candidate will be responsible for liaising with hundreds of volunteers across the UK.  You will be part of our friendly and committed Volunteering Team based in our main office in Hatfield.

The role involves regular travel and some overnight stays, including weekends, in various locations across the UK.

Our office is informal, open plan and designed to create a vibrant and productive workspace for all our staff. Less than a 30-minute train ride from London King’s Cross and with easy access by car, cycle or bus.

About you:

You’ll have significant experience of supporting and developing a diverse pool of volunteers and applying best practice principles to volunteering.  You’ll have worked in a customer service environment and have excellent IT, data entry and accuracy skills, as well as excellent interpersonal and communication skills and able to work without close supervision and to agreed deadlines. Along with these abilities you will be enthusiastic to interact with our volunteers and have a calm, consistent and flexible approach to work.

If you think this role could be for you and believe you have what we are looking for, then we would love to hear from you.

Key Responsibilities:

• Working closely together with the other Volunteer Development Officer/s (VDOs) to support the development of Crohn’s & Colitis UK’s Local & Family Networks and contribute to the wider volunteer programme.
•  To provide effective support to Local & Family Network volunteers, including the staff they work with, to engage them with each other and share and follow best practice in a consistent manner.
•  To work with the Volunteer Development Manager and VDO(s) to recruit, select, induct and provide on-going training to Local & Family Network volunteers.
•  To contribute to the ongoing training offer for Local & Family Networks.
•  To ensure that Crohn’s & Colitis UK’s policies are followed and that legal obligations in working with Local & Family Network volunteers are met. 
•  To co-ordinate communication to volunteers, ensuring that information is clear, relevant and measured. 
•  To support the volunteer contribution to national events and representation at internal and external meetings. 
•  To maintain administration and accurate record keeping within the volunteering team. 
•  To carry out duties and responsibilities in line with Crohn’s & Colitis UK corporate policy and other best practice guidelines. This will involve:
  •  Ensuring personal safety while at work both on and off-site and always helping to ensure the safety of others.
  • A flexible approach to work and duties, within an appropriate level of responsibility.
  • Being a team player and liaise effectively with other colleagues.
  • Working in line with our values and maintain the reputation and standing of Crohn’s & Colitis UK.
  • Regular travel to Local Network meetings across the UK, as well as occasional events, with overnight stays including weekends.
  • The ability to work outside of office hours to maximise communication with volunteers.

Online Community Coordinator

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Online Community Coordinator
Location: Flexible across England, Wales and Northern Ireland
Contract type: Permanent
Hours: 35 per week
Salary: £25,300 to £27,682 depending on skills and experience, plus London Allowance of £3,600, if applicable

Closing date: 03 October 2019
Interview date: 23 October 2019 in London

About the role:

Dementia Talking Point is Alzheimer’s Society’s online community for anyone affected by dementia. It’s a place to ask questions, share experiences and get information and practical tips about living with dementia. People can connect with someone who is going through a similar experience and receive valuable peer support. The service is operated by three teams – a small team of employees, and two teams of volunteers (who all have personal experience of dementia and volunteer from their homes in four different countries).

You will support the effective operation of Dementia Talking Point, working collaboratively with volunteers and employees on the team and escalating key issues to the Online Community Manager. You will help ensure that the service meets the needs of people affected by dementia including those who are at risk of harm and abuse.

You will help to ensure the service is promoted widely and is evaluated effectively to showcase the value and impact of peer support. You will be the data analysis lead for the team and participate in projects to improve user experience of the community. You will also manage a team of volunteers who are based remotely, offering support, training and guidance and actively support the organisation of volunteer meetings.

About you:

You are a supportive and empathic person, able to adapt your communication style to meet the needs of the person and the requirements of the task. You’re able to handle a varied workload, to respond well to urgent issues, and know when to escalate or collaborate with others. You’ll have a sound understanding of how to apply safeguarding policies and raise safeguarding alerts, ideally within the context of remote service delivery.

You’ll have a good knowledge of digital communication platforms and experience in moderating user generated content and in administrating online community software. You’ll have some experience in supporting volunteers and ideally, experience in managing volunteers as part of your role. You’ll understand the tasks involved in gathering statistical data and ideally have knowledge of using Google Analytics. You’ll ideally also have knowledge of dementia and the emotional impact of the challenges it can bring.

You may have experience of the following: Online Community Coordinator, Charity, Charities, Not for Profit, Third Sector, Chatrooms, Website Moderator, Online Environment, Communications, Social Media, Google Analytics, Website Manager, Online Community Manager, etc.

We are looking for a full time Senior Centre Coordinator who is passionate about creating a welcoming and accessible atmosphere for older people in a dedicated space. In this role you will ensure the centre runs smoothly on a day to day basis. This entails a range of responsibilities that focus on engagement and positive member experience. You will need to have the ability to both organise and prioritise own workload and work flexibly and pro-actively.

Volunteer Coordinator

We are excited to announce that we’re hiring a Volunteer Coordinator. You will work in our delivery team to support our amazing volunteer mentors who work one to one with their mentee. 

This is a really exciting opportunity to play a crucial role in the growth of the organisation and make a positive impact for children in London. You will be the fifth person to join our small but mighty team. 

About The Kids Network:

The Kids Network supports children at a crucial time in their lives, during the transition from primary into secondary school. We do this by providing them with a volunteer mentor, a young professional from the local community. 

Our model focuses on the individual needs of the child, building confidence and resilience and developing the tools to manage feelings for a positive future. 

London is bursting with young professionals, millennials who want to give back in a meaningful way – we make this possible through mentoring.

The Kids Network provides extensive training, a peer network and social activities to support each other in their roles as mentors.

Job description

One year fixed term contract (with the potential to extend)

5 days a week (35 hours)

£26,000 pa

Some weekend and evening work required.

As our Volunteer Coordinator you will have an entrepreneurial spirit to effectively deliver our mentoring programme in order to achieve positive outcomes for children. 

About you

We are looking for a highly motivated, personable, strong communicator who is passionate about the importance of mentoring and equality of opportunity. To be successful, you will be solution focused, positive, proactive and a quick learner. 

Experience of developing relationships, supporting volunteers working with vulnerable children and delivering programmes from a charity perspective is essential. 

The Kids Network values fun, commitment and innovation – this is the culture we want embedded throughout the organisation. If you are passionate about connecting for change and share our vision, we want to hear from you.

About the role:

·Uphold our safeguarding principles and processes to the highest standard

·Develop and manage an effective volunteer recruitment strategy 

·Effective volunteer management - supporting mentors through different programme stages and capturing impact data 

·Build and manage strategic relationships with key stakeholders 

·Celebrate volunteers in creative and effective ways

·Organise and facilitate events for children and volunteers 

·Organise and facilitate regular workshops and group mentoring sessions for children and mentors 

·Deliver monthly mentor meet up events – building peer to peer network of volunteers 

·Support parents/carers of the children on the programme and collect regular feedback 

·Deliver the programme to meet KPIs

·Develop regular status reports on the programme

·Deliver engaging and effective training sessions

·Manage CRM system, ensuring data is kept up to date. This includes tracking communication with stakeholders and adding contacts to the database

·Act in compliance with our policies and processes at all times, ensuring our data is stored and managed in line with GDPR 

·Act as an ambassador for The Kids Network attending events where necessary

·Communicate the successes of the organisation to our supporters through our channels

Essential skills and experience: 

·Track record of managing volunteers effectively - ability to motivate and support volunteers to provide consistent support to vulnerable children 

·Experience of developing networks and relationships with a wide range of partners, volunteers and stakeholders

·Experience of delivering small to medium-scale programmes from start to finish

·Ability to be solution focused and self-motivating, to work on your own initiative and be accountable for your own work

·High organisational skills with the ability to prioritise workloads effectively 

·Exceptional communication skills, with the ability to communicate to a range of audiences with impact

·Excellent IT skills with ability to use spreadsheets, emails and databases effectively 

·Non-judgemental, self-motivated, pro-active, compassionate and solution focused

Desirable skills and experience

·Understanding of the UK education and charity sector

·Experience of working with children and families directly in challenging environments and understanding of the challenges facing children in London

·Experience delivering effective training and workshops to volunteers to support their development 

·Marketing and communications skills

·Event management skills

The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check

The closing date for applications is midnight on Sunday 22nd September 2019. Interviews with successful candidates will be held 25th and 26th September 2019. 

To apply please send your CV and a cover letter explaining why you want to work for The Kids Network and why you are right for the role, no longer than two pages, to Ruhena Uddin.

8 x Senior Wellbeing Co-ordinators
Hackney Social Prescribing, Hackney

27.5 hours per week (possibility of extending to 37 hours)
Grade 3 (lower): £29,953 - £32,526 inclusive of Inner London Weighting (FTE)
Temporary contract until 1st October 2020

Make a Difference to City & Hackney residents’ Health and Well-being

About Us

Family Action is proud to be the provider of the existing local Social Prescribing Service commissioned by City & Hackney CCG delivering since 2013, which recently won “Best Larger Project” at the inaugural Social Prescribing Awards 2019. We are now delighted to be expanding the provision through additional funding provided by City & Hackney Primary Care Networks/Neighbourhoods.

This is a very exciting time to be involved with Social Prescribing.  It has been identified as a key component of NHS England’s Universal Personalised Care objective contained within their Long Term Plan, as well as London’s Health Inequalities Strategy for healthy communities published by The Mayor’s Office in 2018. Both strategies recognise the influence of social, emotional, economic and cultural factors on health and well-being and the importance of community connections to improving health and wellbeing, self-care and self-management of long term conditions. 

Family Action are forward looking and ambitious, with a commitment to continuous improvement. We are a people focused, can-do organisation that strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you.

We are particularly keen to recruit candidates who reflect the diverse communities within City & Hackney, including candidates who are bi-lingual, in particular who speak Turkish. For at least one of these roles we are also seeking candidates from the Charedi Jewish community, in order to reach out to these communities. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Your Role

As a Senior Wellbeing Co-ordinator, you will work as part of a Primary Care Network Multi-Disciplinary Healthcare Team, providing 1:1 personalised support to individuals, utilising a holistic and strength-based approach, to help identify the wider issues that impact on their health and wellbeing and work together to co-produce a wellbeing plan to address these needs. You will have excellent holistic assessment skills, as well as interpersonal and communication skills that enable you to build trusting relationships which support individuals feel empowered with their wellbeing.

You will forge strong links with local VCSE organisations, community and neighbourhood networks, building on what is already available, to create a menu of community groups and assets to connect individuals to as part of their wellbeing plan.

About You

To be considered as a Senior Wellbeing Co-ordinator, you must be a good listener, and have experience of working positively with individuals facing complex, social and emotional challenges that impacts on their wellbeing. Being creative as well as having a solution focussed attitude to removing barriers to health and wellbeing is essential.

Your Rewards

If you can relate to the criteria above and have the necessary skills and attitude, we can offer you:

- A competitive salary, leave entitlement and pension scheme
- Career development opportunities
- A full induction and ongoing quality training
- The opportunity to become part of Family Action initiatives
- Flexible working hours
- Managed work-loads with regular supportive and reflective supervision

Closing date: Wednesday 25th September 2019, 5pm
Interview dates: Monday 30th September and Wednesday 2nd October 2019
 
Family Action is a people focused, can-do organisation, which strives for excellence in all we do and operate with mutual respect. Appointments are subject to Family Action receiving an enhanced disclosure from the Disclosure and Barring Service, which we consider acceptable.

Other organisations may call this role Social Prescribing Practitioner, Wellbeing Worker, Health and Wellbeing Support Worker, Living Well Officer, Social Prescriber, Link Worker, Social Prescribing Link Worker, or Community Link Worker.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Evelyn Oldfield Unit (EOU) is recruiting – Young Migrants Development Co-ordinator

The Evelyn Oldfield Unit is a high profile refugee and migrant-led second-tier organisation at the forefront of developing the capacity of the refugee and migrant sector.  The Unit is passionate about the values of gender equality, cultural diversity, community leadership and creating a step change towards more inclusive services for refugee and migrant clients of the refugee, migrant and mainstream voluntary sector.

We are looking for an energetic, dedicated and organised young migrants development officer who is highly passionate in working with young people from different cultural backgrounds to join the small team of the charity.

Salary: £13,000 (including ILW) for 18 hours per week (Fixed Term Contract until 31st December 2021)

Further details can be found in the Job Profile, which can be downloaded here

Closing date for applications: Friday 20 September 2019 at 4PM.

Interviews on Thursday 26 September 2019 

Funded by BBC Children in Need

Please note we do not accept CVs

Charity Registration No. 1044681

About the role

The Programme Coordinator role is a great opportunity to be part of a team transforming the lives of vulnerable women with multiple complex needs during pregnancy using peer support. The Programme Coordinator will take full responsibility for the day to day implementation and delivery of peer-led Maternity Mates Programme either in the boroughs of Tower Hamlets/Waltham Forest or Newham. 

Vitally important, will be the careful matching of Maternity Mates with pregnant mums for transformational change to their lives.It will require working closely with delivery partners such as the midwifery, perinatal mental health teams and other specialists to gain as much insight into a mums' health and support needed.

This role will report to and work closely with the Head of Programmes to achieve the goals set by both the funders and the charity which is important for continued commissioning of our service . 

About you 

You will be an experienced community programme or project coordinator who has successfully managed a complex community peer-led project.

Your knowledge of community peer support will enable to you make recommendations for enhancing or improving the programme for the benefit of the vulnerable mums we support. You will need to be confident to undertake presentationsto our stakeholders and take part in other promotional activities. You will have experience of inspiring and motivating volunteers and demonstrate an understanding of the challenges facing vulnerable communities.

You will develop effective working relationships with your colleagues, funders and other stakeholders and be an active part of building and maintaining a learning culture in the organisation. . You will need to be experienced at monitoring and evaluating the programme, gathering evidence for your reports to funders. You will use your knowledge, skills and enthusiasm to assist the Head of Programmes to achieve our ambitions to support more women

You will demonstrate the values of WHFS and be passionate and committed to women’s empowerment.

To apply please send your CV together with a supporting statement. (maximum two sides of A4). Please indicate which borough/role you are applying for at the top of your supporting statement.

Deadline: 25th September 2019

Interviews will be held on the 30th September and 1st October 2019.

Bromley Mencap is an independent, award-winning charity providing services for disabled people, families and carers.

We require a highly skilled Wellbeing Coordinator to design and deliver a programme of information workshops and leisure activities to enable disabled children and their siblings to enjoy an ordinary life by reducing isolation and improving independence.   

Our Wellbeing Coordinator will need good communication skills, the ability to work flexible hours and experience of providing information sessions and leisure services to children and young people.

Application packs with full job specifications are available on our website via the Apply button. 

Closing date: Monday 23rd September 2019
Interview date: Friday 27th September 2019

Registered Charity Number: 800685
Funded by BBC Children in Need     

Cost Recovery Project Manager

1 year fixed term contract

£40k-45k

London

At ActionAid International we help people to use their own power to fight poverty and injustice. Because that’s how real change happens – for women, for communities, for whole societies. 

Funding from institutional donors is making up an increasing volume of ActionAid’s income, and with our new Strategy 2028 we have plans and potential to further scale this up. However, with increased access and scale of institutional income around our Federation of 45 country offices, we need to manage our cost recovery practices more effectively and ensure informed decision making is embedded across the federation to enable financial sustainability. This is a critical organisational-wide change project, and we invite you to join us as Cost Recovery Project Manager to provide strategic direction for these important changes as well as operational support.

With experience of project management and familiarity with INGO cost recovery practices plus experience of working with institutional donors such as EU, ECHO, DFID, USAID and UN, you will lead the roll out of a cross organizational cost recovery project. Managing (and refining where necessary) the development and implementation of the cost recovery policies and practices, the supporting training programme and ongoing development of expert trainers, you will ensure informed decision making is embedded across the ActionAid federation to enable financial sustainability from restricted funding sources.

A natural influencer and communicator, you will work with other key project teams to align and embed cost recovery practices and refine project monitoring and evaluation systems and tools. You will also lead on risk assessment, identifying risks and developing mitigation plans and provide strategic direction and operational co-ordination to this important function.

You are now looking for a position that will utilize your extensive project management talents to the full and where you can make a significant difference. We are a global team working alongside communities to create long-term positive change for poor and excluded people. We are making a real difference to the lives of over 15 million people in 45 countries. Join us and help us deliver our vision.

With a professional qualification in project management and ideally a degree in Accounting, Finance, Business Studies, Auditing, Economics or a related field you will have a good understanding of financial reporting, review and analysis. You will have a proven track record of implementing financial change management projects, including the ability to provide clear guidance on donor policies and procedures and of designing and delivering training and coaching to a wide audience. A team player, you must also be able to prioritise and work with minimal supervision and work effectively in a multi-cultural environment, often at a distance. Most importantly, you must have a passion for social justice, activism and advocacy and working within a culture of excellence that values experimentation and continuous improvement.

If you have the technical expertise and strong management skills to make a significant difference to our organisation we would be delighted to hear from you. To apply, please visit our website via the link and apply online. Please send your CV and motivation cover letter by Midnight, Sunday 29th September 2019. In the subject line please write ‘Cost Recovery Project Manager – Your Name ’.

You are requested to highlight in the motivation letter how specifically you meet the criteria for this role.  To be considered for this role, you must be able to provide proof of eligibility to work in the UK. 

If you do not meet all the essential criteria, please don’t apply as we only invite candidates for an interview if they meet all of the essential criteria listed on the job description. In addition, your application will be stronger if you meet at least some of the desirable criteria.

Due to high volumes of applications received, should you not have received feedback on your application within two weeks of the closing date, please consider your application unsuccessful. We reserve the right to withdraw any of our vacancies at any time.

ActionAid is committed to providing equal opportunities for everyone regardless of their background. We value diversity and welcome applications from all sections of the community in particular women who are currently underrepresented in senior positions. We regret that agency candidates will not be considered.

Benefits

 Work-life balance

· Flexible working, working from home

· Generous annual leave

· Extra 5-day annual holiday purchase

· Pension contributions

· Employer-paid life assurance

 Travel

· Interest-free season ticket loans

· Tax-free Bike2Work scheme

 Health

· Reimbursement for eye tests and glasses

· Enhanced maternity leave

· Enhanced paternity leave

Reg. Charity No: 274467

We are looking for people that can support and assist our clients to attend appointments with services and advocate on their behalf if needed.

We are proud to announce that SPEAR have been awarded funding from the Big Lottery to continue our health link service which engages and supports rough sleepers with their mental and physical ill health needs. Helping them access services that are often difficult to access, meaning that they have poor access to health and social care services.

This service is delivered in the London boroughs of Kingston and Richmond in an outreach model in the community, working with homelessness providers and primary care health providers in those boroughs.

The service consists of a team leader, health link workers and peer advocates.

You will need to have great communication, organisational and interpersonal skills, as well as being able to able to build on the relationships we have with our clients and stakeholders as well as create new relationships that benefit the service users and SPEAR as an organisation.

We are particularly interested in candidates that may have a history of homelessness, or that come from a disadvantaged background and would like to kick start a career in social care.

This role is on a permanent basis working 22.5 hours per week.

SALARY: £12,943.50 per annum
WORKING HOURS: 22.5 hours per week
CLOSING DATE:  11th September 2019
INTERVIEW DATE: 16th September 2019

Hertfordshire Mind Network is recruiting for a Volunteer Coordinator to deliver the Hertfordshire Complex Needs Service, in partnership with Turning Point and Herts Young Homeless.

Job Title: Volunteer Coordinator (Complex Needs Service) 
No. of Hours: 37.5 hours per week 
Contract: Fixed-term contract until March 2021 
Salary: £18,336 to £22,500 per annum 
Base: Welwyn Garden City (expectation to work across Hertfordshire)

In this role you will work as a key member of the team in delivering the Hertfordshire Complex Needs Service and alongside Hertfordshire Mind Volunteer Coordinators:

• To ensure volunteers receive appropriate training and support to deliver services.
• To lead and develop a team of volunteers within the service to deliver high quality person centred services as directed by the Team Leader and Operations Manager in line with Business Plan.
• To ensure Turning Point’s vision and values are embedded in the team.
• To ensure all statutory requirements of the service specification are met.

We are looking for an enthusiastic, motivated and confident individual with excellent communication skills to recruit, train and supervise volunteers working within the complex needs service by providing group support or 1-1 peer mentoring. We are looking for an individual to join our team and help shape this effective and impactful mentoring service. The successful candidate will be a passionate individual with a positive attitude to build a diverse and committed team of volunteers with a broad range of skills and expertise.

The service offers a range of support to promote personal recovery and independence to people living with Complex Needs, these services include:

• 1:1 outreach support from dedicated Keyworker/co-worker providing solution-focused support with practical issues including such as finances/housing/employment.
• Crisis Planning – promoting self-management through individuals building an understanding of their own triggers/coping strategies.
• Active Referrals/Signposting – working with individuals to identify resources/services to meet their needs and providing appropriate support to access these effectively.
• Group-work – delivering courses that support self-management recovery, including: Mindfulness/Assertiveness/Keeping Well/Stress Management/Problem Solving/Crisis Management.
• Peer Support – Strength-based approach concentrating on the inherent strengths of an individual to aid recovery and empowerment.
• Extended dual diagnosis support
• Whole family approach

Closing date for applications: Friday 20th September 2019
Interview date: Thursday 3rd October 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to the Herts Mind Network website where you can download the Application Pack.

An approved Enhanced DBS check is required for this post

Hertfordshire Mind Network is an Equal Opportunity and Mindful Employer.

No agencies please.

Who we are:

Muslim Aid is a British, faith-based international development organisation that provides support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

What you’ll be doing:

The Supporter Experience team is involved in ensuring the supporter experience is at the heart of everything we. We are aiming to increase the depth and value of supporter relationships whilst encouraging repeat giving or multiple interactions. The purpose of this role is to design and implement first class stewardship plans to ensure our amazing supporters have a great experience with Muslim Aid and care about the cause for many years.

The Supporter team plays a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team will take a lead in mapping supporter journeys by using a data driven methodology to ensure we are implementing insights to improve the way we engage with our supporters.

As a confident communicator, you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and experiences across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

Who we are looking for:

The ideal candidate will be IT literate and proficient using Excel to handle data. You will have significant supporter/customer care experience obtained from the commercial or charity sectors. You will understand the importance of a supporter journey and how to map and track that journey to ensure each step is fully understood and engaged with.

You will have experience of working in a busy environment, prioritising activities appropriately and managing multiple, conflicting priorities. You will also have proven experience of developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter experience.

Why you should apply:

If you are ambitious and self-motivated, with the ability to work with a high degree of autonomy this role is an exciting opportunity. You will be joining a supportive, highly-skilled, passionate organisation as a specialist in your field.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV to us. 

Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check (Basic, Standard or Enhanced depending on the role). In addition, all successful candidates for finance roles will undergo an Experian Credit Check.

You have experience of working within mental health services or transferable skills from a related environment, plus a real commitment to service user development. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Community Link Worker.

We need someone like you to join the team at Richford Gate Medical Practice. Here, you’ll work with people with mental health issues accessing the Employment, Recovery and Wellbeing Service in Hammersmith on a 1-2-1 basis to develop a sense of independence, purpose and fulfilment and gain the skills they need to return to work or training.  This will involve providing community based groups/sessions and promoting access to a range of activities within the wider community.

A great listener, with a flexible approach and a flair for planning and prioritising a busy workload, you love motivating and engaging people in a range of developmental and rehabilitative activities. What’s more, you have a good understanding of mental health issues and how they affect people. Experience of identifying and coordinating a range of services to meet an individual’s needs and to enable them to engage with community activities is also essential.

As well as having an understanding of mental illness, we’ll be looking for the ability to prioritise a busy workload and work well within a team. You ‘ll also need the communication skills it takes to and motivate and inspire others and liaise effectively with a wide range of organisations and individuals. Proficient using office IT and willing to work some weekends and evenings would also be an advantage. And, if you have experience of running Workshops session, even better, although this is not essential, as training will be provided.

Subsequent salary progression up to a maximum of £20,480.00 per annum will apply to this post, subject to the postholder meeting the eligibility and performance criteria.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits, including a smartphone? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Recruiting a Trauma Informed Care Specialist Support Worker (12 Month Mat Cover) to join our Mental Health, Homelessness and Complex Needs service in Westminster!

GBP 23,500 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

This role is a 40 hour per week.

Hopkinson House is a complex needs service housing 63 residents. This service sits in both the mental health and homelessness pathway. Hopkinson House has adopted the Psychologically informed Environment model and is looking to recruit a Specialist Support Worker to work with our customers concentrating on building relationships, creating a sense of community, and encouraging the participation in activities. At times Hopkinson House can be a challenging environment which requires staff to be resilient, understanding, and committed to supporting customers who display challenging behaviour. The position of Specialist Support worker also comes with a personal training budget of approx. GBP 550 per year for specialist training.

You will provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Post holders will deliver trauma informed and asset based support to a caseload of 5-6 service users with needs aligned to their specialism.

Key Responsibilities:

- Key-working the most complex service-users with particular needs aligned with the postholders specialism;
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions, leading on partnering with specialist stakeholders;
- Upskilling staff team in particular area of expertise
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Embraces a Psychologically Informed approach
- Is capable of maintaining unconditional positive regard
- Views challenging behaviour as a support need.
- A strong leader with excellent interpersonal skills
- Socially adept, networks widely, well connected in sector, influential
- At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
- Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
- Demonstrates significant levels of emotional resilience and a positive attitude
- We welcome applications from individuals with lived experiences of using services

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) or experience in the social care/charity sector.
- Experience building and develop strong professional partnerships with external providers aligned to their specialism

Desirable:

- 2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.