Critical to our mission, we are now looking to recruit a Programme Coordinator to oversee a caseload of partner schools in Bristol. You will work closely with the schools and pupils and manage the pool of volunteer tutors by regularly attending weekly tutoring sessions, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.

As the Bristol Programme Coordinator, you will also support the recruitment of volunteer tutors, manage the tutor sign up process, deliver training for tutors, develop relationships with schools including their Senior Leadership Team and subject teachers, collect data for monitoring and evaluation purposes, and work with other internal teams on business development opportunities.

Place of work: On most days, you will be required to work in Action Tutoring's partner schools in Bristol as well as working from home between programmes. Occasional travel to our London office will be required. Travel costs to schools will be paid.

Contract and working hours: Full time (37.5 hours per week) permanent contract.

Start date: Mid March 2022

Closing date and interviews: Sunday 6th February 2022. Interviews 10th and 11th February 2022.

All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application.

Duties and responsibilities

- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Support the Action Tutoring Recruitment Team with focused recruitment of volunteer tutors.
- Manage the tutor sign-up process to assign tutors to upcoming tutoring programmes, working with the Volunteer Recruitment Coordinator on local volunteer recruitment.
- Deliver training for tutors on an on-going basis.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
- Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
- Work with the Bristol Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Bristol Programme Manager on the details of Action Tutoring’s operations in your partner schools.
- Any other responsibilities reasonably deemed necessary.

Person specification

Qualifications criteria:
- Undergraduate degree (or equivalent experience).
- A*-C in maths and English at GCSE (or equivalent experience ).
- Right to work in the UK.

About you
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset.
As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

If you are dedicated to ensuring young people from all backgrounds reach a meaningful level of academic attainment and are passionate about bringing about this change, please apply today or get in touch for more information.

DESIRABLE:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector.

Benefits

- Hybrid working
We offer a flexible combination of office and home based working.
- Holiday
25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to three extra days).
- Flexitime and TOIL
We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time.
- Team away days
The whole team across the UK gets together three times a year.
- Pensions
We have a workplace pension scheme with a 3% employer contribution.
- Culture of celebrating
Regular thanks and praise and monthly recognition of ’heroes’ to celebrate employees going above and beyond.
- Knowledge-sharing
Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development.
- Socials
Team socials around team days, regular bring-and-share team lunches and other activities.
-Proofreading Team
As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing.
-Ad hoc projects
Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects.

How to apply

Please click apply and submit your CV and a letter outlining (max 1 page A4):
(When uploading one document, please click 'upload', rather than 'finish application' to make sure that it attaches, and to allow you to upload another document.)
1) Your ability to 'spin different plates' simultaneously, including clear examples of past experiences.
2) Your ability to be resilient when things are not going the way you thought, including clear examples of past experiences OR Your experience of managing diverse stakeholders, including clear examples of past experiences
3) Tell us about how our organisational values are in line with your values
Applications that fail to meet these criteria will automatically be discounted.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.

As part of our family support service, The Joshua Tree provides opportunities for all members of our families to connect with and gain support from our team of support workers. This includes children and young people that are newly diagnosed with cancer, on treatment and post treatment, as well as siblings and wider young family members.  By developing a positive, trusting and caring ongoing professional relationship with the children and their families, the families will feel comfortable and confident in visiting the centre on a regular basis.

The key purpose of this role is to plan and deliver a high quality, child focused programme of activities for children aged 0 to 18 affected by childhood cancer. Over the next 12 months the Support Centre will be utilised during the daytime, after school times, in the evenings, at weekends and during the school holidays, therefore flexibility on working days and times is essential. The role will also include delivering 1 to 1 support programmes to enhance emotional wellbeing with children in school or at their home. This means that there is an expectation for Family Support staff to travel and be willing to use their car for business purposes. Post holders must have a full driving licence and have access to a reliable vehicle. Mileage expenses will be covered by the employer.

It will be important to maintain the playroom, teenage areas and playground at the Support Centre, as well as planning, organising and implementing activities, programmes, groups and individual care plans to suit the needs of children and young people.

Strong communication in this role is key and this includes liaising with other members of the family support team to co-ordinate targeted interventions when required e.g. counselling, art therapy, nutrition advice, personal training, school support etc. This post also involves an element of administrative duties as well as monitoring the impact our work is having on our beneficiaries and regularly updating our new Lamplight Database system.

The nature of work is hugely rewarding it can also be emotionally demanding. A full induction programme and training will be provided and we are a very supportive team, offering regular supervision and reflection time to support emotional wellbeing. The post holder will follow The Joshua Tree's values and effectively communicate with service users, their families, colleagues and educational and healthcare professionals.

This is an exciting new one year project. The Health Ambasadors Project Coordinator will support two project workers and eight Health Ambassadors working across Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark. The aim of the project is to improve health outcomes for people with a learning disability and/or Autism in Southeast London. The Project Coordinator will be working closely with the project workers based in Advocacy for All and Lewisham Speaking Up and with the South East London CCGs. This is an exciting opportunity for partnership work and coproduction.

Main Parts of the job

To provide support and project supervision to the two Health Ambassador Project Workers.

To support people with a learning disability and/or Autism in their role as Health Ambassadors.

To provide training and support to the Health Ambassadors to enable them to fulfill their role.

To support the Health Ambassadors to produce easy read information about their work and about health.

To support the Health Ambassadors to engage widely with their peers using easy read information, activities and technology as appropriate.

To support the Health Ambassadors to work with professionals from health and social care services. 

To support the Health Ambassadors and the Project Workers to promote health equality during events like Learning Disability Awareness Week.

To ensure that the project website is up to date and accessible.

To collect monitoring information to evidence the value of the project and report to the manager and funders as requested.

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

Our peer-led community navigation service helps adults with mental health issues access the support and services they need.

We’re working in partnership with other local organisations on the So:Linked programme, to support people across Southampton to identify and access opportunities and services that could help their mental wellbeing.

As a Community Peer Navigator, you will use your skills and experience to work directly with people with mental health issues in group and one-to-one settings, include telephone, face-to-face and online engagement. You will work with clients to help them identify their needs and goals, including making/receiving referrals. You will also support volunteers and work closely with our So:Linked partners, referrers and other services.

About you

To be successful as a Community Peer Navigator, you will need to have personal, lived experience of a mental health issue, as well as experience of working with people with mental health needs. In addition, you will possess excellent communication skills and a strong understanding of the key difficulties and challenges faced by people on their recovery journey.

Compliance with the requirements of Vaccination as a Condition of Deployment (VCOD) regulations is necessary for this role, unless an exemption applies. The successful applicant may have contact with vulnerable service users, and we will therefore seek proof of being fully vaccinated during the recruitment process.

About us 

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers. 

We collaborate with Mind to make sure their pioneering campaigns, information and research makes a difference in Hampshire. Together, we make better mental health possible both locally and nationally. 

Benefits 

Our Gold Investors in People Award reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including: 

• Flexible working to promote a healthy work/life balance
• 25 days annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan 
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme 

If you’re ready to join the fight for mental health, visit our website to find out more and apply. 

Closing date: Wednesday 26 January 2022 (by midnight)

Interview date: w/c 7 February 2022

Posts may be subject to a relevant DBS check.  

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit. 

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500. 

Main Purpose of the Job:

To provide individualised support to families who have a child or young person (CYP) who has any special educational need or disability (SEND), which builds resilience, empowers families and enhances the quality of life for the family and child.

You will be responsible for your own case work (and targets) and will need to work collaboratively with other key professionals (across health, education, social care and housing) for the benefit of families and children with SEND.

Specific role responsibilities:

• Provide up to date and accessible information, advice and guidance for families and children and young people (CYP) across a range of issues including:
  • Disability related benefits for the CYP & family, for example Disability Living Allowance, Personal Independence Payments, Family Fund, Carers Allowance, including preparing for and attending benefits appeals and tribunals. 
  • Housing and social care issues.
  • All SEND educational issues including information, advice and support with Education, Health and Care (EHC) needs assessment and EHC plans (including preparing for and attending appeals and tribunals), One Planning, SEN support.
• Support will be provided to families whether or not a formal diagnosis is sought.
• Provide families with emotional and practical support – building a supportive and trusting relationship with the family to identify outcomes and tailor the work to the unique needs of each individual family and CYP. Support will empower families by building their knowledge and confidence.
• Advice and support can be provided by:
  • 121 sessions online and face to face, via telephone and accompanying families to multi-agency meetings. There may be a requirement for home visits after a thorough risk assessment process.
  • Organising and holding group coffee mornings / evenings to provide families with information and help families develop peer support networks.
  • Online and in-person group workshops on topics such as One Planning, benefits renewals etc.
• Empower parents, carers and young people themselves, quickly building a supportive and trusted relationship with the family, ensuring they understand - and are confident about – the options for their child or young person’s educational attainment and social development.
• Identify and engage with relevant statutory and voluntary agencies. This includes working with SEND teams in the local authority, health professionals and other non-statutory organisations to deliver the service.
• To work regularly at our weekend activity clubs for CYP and their families and siblings, setting up and putting away equipment, overseeing volunteers and supporting families.
• Raise the profile of Families InFocus (Essex) through building trusted relationships with families and professionals.
• Undertake risk assessments for in-person group activities such as coffee mornings and evenings.
• Keep accurate and up to date records of your work and attendance at events using our database (charity log).
• Keep up to date with new policies and reforms, and local practice and policy.
• Assist in the recruitment and training of volunteers, and directly supervise volunteers working in your area

Underpinning job responsibilities

• At all times promote the safeguarding of CYP and vulnerable adults
• Work flexibly as required by the nature of the post, which will entail working in the school holidays and attendance at some evening and weekend activities.
• To carry out other duties that may be allocated from time to time.
• To take part in the social, cultural and fundraising activities of the organisation.
• Contribute to good practice and development of projects/services including evaluations as required, feeding up strategic issues or trends as these are identified.
• Be an effective member of the team, attending regular team meetings and supervisions
• Maintain confidentiality of information at all times

Adhere to policies and procedures of Families InFocus (Essex)

Mental Health Support / Peer Mentor 

Birmingham 

£18,535 Per annum (£7,414 pro rata)

Up to 15 hours per week (including evenings and weekends)

12-month fixed contract 

Our client has been at the forefront of helping to develop a range of supportive interventions and alternatives for individuals who are experiencing emotional / psychological distress. They are also an organisation that places high value on employing those who have lived experience and have a successful track record in the recruitment, training and support of Peer Mentors into their organisation.

They are looking to recruit a part time Peer Mentor to work closely with people who have experienced mental health difficulties and are being supported to move out of a hospital environment.  You will support their discharge from the hospital setting and assist with resettlement and independence, helping them to manage their physical, psychological, and emotional health needs. Using a person-centred approach, you will focus on maintaining and strengthening the person’s wellbeing and enabling people to build personal coping strategies and resilience.

You will demonstrate a good understanding of lived experience of mental health, in particular the social determinants that sustain and improve psychological and physical well-being and maintain independence.  With an empathic understanding, you will demonstrate knowledge of managing difficult situations and the individual recovery journey. Excellent verbal, written and IT skills are essential along with the ability to liaise with professionals and local community networks.  A good working knowledge of local facilities, organisations and resources is also required in this post. 

Their people are key to the success of the organisation and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Closing date for application is Wednesday 26 January 2022

Interviews will take place on Monday 7 and Wednesday 9 February 2022

We are looking for Bank Crisis Support Workers to join our Nightlight team.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Empathy, Respect, Integrity and Excellence and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

NightLight Bank Crisis Support Worker
Responsible to: Nightlight Coordinator
Responsible for: Being a key member of staff delivering the Nightlight Mental Health Crisis Service, taking part in rota covering 7 days per week ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis centre, crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers, peer support workers), coordinators, team leader and service manager to ensure services are of the highest quality and support the continued growth and development of the service.
Based: Hemel Hempstead, Watford, Ware, Borehamwood and Stevenage
Working hours: Full time (37.5 hours) and part time positions (30, 22.5 or 15 hours) available over a 7 day rota working 17:30 – 01:30
Rate of pay: £10 per hour and £12 per hour for overnight shifts

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

“Having worked in property for over 20 years, joining Mind was a complete career change for me. With the support of my team and working hours that suit my needs, I have been able to carry out my studies and take advantage of the extensive range of in house training. It is a pleasure to work for a truly fantastic organisation that puts people first.”

Closing date: Friday 4th February 2022 by 5pm
Interview date: Interviews to be held week commencing the 14th February 2022 via Microsoft Teams.

To Apply and for more information:

If you would like to find out more about this position and to apply, please click the button to be directed to our website.

No agencies please.

Touchstone (registered charity No. 1012053) is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people

Recovery Worker / Peer Support Worker
Agenda for Change Band 3, starting at £20,330 pa
37.5 hours per week
Seacroft, Leeds, LS14

As a Recovery Worker you will deliver specific components of prescribed care packages under the direct supervision of Care Coordinators and Clinical Leads. The post holder will provide structured support and practical assistance to service users in order for them to take control over their own lives and engage actively in their own recovery process.

We welcome applications from people with lived experience of mental health difficulties and the service encourages the use of the wisdom gained through personal ‘lived’ experience - all candidates must have strong values around recovery, social inclusion and diversity.

You will be motivated and a have a positive attitude towards innovation and change with a responsible, flexible approach and excellent interpersonal and team working skills.

The posts require you to work with service users of all ages (over 18) and to provide a flexible service between the hours of 8am and 8pm, Monday to Friday.

Closing date: 27 January 2022
Interviews will be held on: 10 February 2022

To Apply and for more information:

If you would like to find out more about this position and to apply, please click the button to be directed to our website.

Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly, BME and LGBT communities and/or people with disabilities who are under-represented within Touchstone. Further information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

No agencies please.

Dementia Support Worker (Wandsworth)

Contract Type: Permanent
Location: Flexible across the Area boundaries in West and South London
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience) + London allowance of £3,600 (if applicable)
Working Hours: 35 per week

Closing Date: 01 February 2022
Interview Date: TBC via Zoom/Teams

Please note the deadline for submitting applications for this vacancy is 17:00pm on the closing date. The role may close early depending on the number and quality of applications.

About Alzheimer's Society

Dementia devastates lives. By 2021, 1 million people will be living with the condition. But dementia won't win. Until the day we find a cure, Alzheimer's Society will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything we do is informed and inspired by them.

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice

About the role

We are hoping to welcome an approachable and enthusiastic Dementia Support Worker working for Alzheimer’s Society in Wandsworth. The post is community based, working locally in Wandsworth, but with the addition of the use of office facilities in Merton Dementia Hub, where the wider team is based.

As a Dementia Support Worker you will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.

You will offer support and guidance to your clients in a variety of ways, whether in the client's own home, at service offices or at other locations, face to face, by phone, letter or email. You will also assist service users to access other services, providing signposting and referrals, as well as facilitating peer support groups and other group activities.

You will also work with BAME communities to encourage communities to become Dementia Friendly and develop a strong voice for people affected by dementia in the communities.

About you

We are looking for an individual who possess NVQ level 3 (or equivalent) with an understanding of dementia and the needs of those living with dementia and their carers. Your ability to assess client needs along with the understanding of the need for client confidentially is essential to providing a valuable and worthwhile service. To be successful in this role you will have excellent non-judgmental communication skills as well as strong organisational and time management skills in order to manage your caseload of clients effectively.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You may have experience of the following: Support Worker, Dementia Adviser, Care Assistant, Dementia Advisor, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, etc.

Richmond Mind is the leading voluntary provider of mental health support in the borough. We see an increasing need for mental health support both in our existing service users and the wider population and you will be joining us at a time of significant opportunity for development.

We want to ensure service user voice is heard and services are co-produced to ensure services are designed that meet their needs. You will lead on arranging and delivering a series of consultation and engagement events designed to hear from our current, and potential, clients and stakeholders across our range of services.

Our peer led services provide individuals with a unique opportunity to offer and receive support in order to improve the quality of their own, and others’ lives.You will coordinate and support our dynamic and exciting team of peer volunteers (who all have their own lived experience of mental health issues), to increase the wellbeing and resilience of our members through a programme of group support and activities. 

We are looking for an individual who is passionate about motivating and coaching individuals with mental health issues, and with an understanding of how the recovery approach can support both volunteers and members on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicant will have experience of consultation, supporting volunteers, facilitating groups, and an awareness of the boundaries we work within when supporting vulnerable adults. The applicant will be enthusiastic and self-motivated, and must be able to work on their own initiative. 

Benefits of working for RB Mind:

• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Bonus 1 day of annual leave per year over the festive period (subject to Trustee approval) [pro rata]
• Flexible working/Option of working from home (subject to CEO approval)
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities via Mind Federated Network

Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

High Trees are seeking a thoughtful and methodical individual, experienced in monitoring, and evaluating. You will possess strong project management and people skills and will be proficient in collecting and analysing quantitative and qualitative data.

You will have experience working with theory of change, outcomes, and indicators. This is a pivotal role with the purpose of implementing and embedding the organisation’s recently revised impact management framework. Working across all High Trees services, you will need to be confident across a range of approaches to monitoring and evaluation and be able to assess and determine appropriate methods, dependent on context. You will need to be highly responsive to the needs of colleagues, partners, and funders. Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer, and colleague.

You will also be an outstanding communicator: experienced in facilitation; an engaging presenter, and a compelling writer, able to frame and share ideas with a range of audiences. You will have the ability to see the bigger picture, at the same time as being on top of the detail.

Morgan Hunt are working with Mental Health charity for a Young Persons Peer and Engagement Practitioner permanent position located in Enfield.

The role is ideal for someone with lived experience of poor mental health and/or experience supporting young people. 

You will build therapeutic relationships with clients who are transitioning from CAMHS services and young people accessing services for the first time. Using a person-centred approach, you will work with clients to develop their transitional plan and help promote personal responsibility.

You will advocate the views and interestes of the clients when requested and build rapports with clients and address the stigma of mental health challenges with colleagues.

Please get in touch if you are interested.

An opportunity to help shape and develop services to alleviate loneliness for adults of all ages (many with complex mental health needs). If you have experience of working in mental health, skills in groups facilitation, in supervising staff/volunteers and would enjoy the challenge of an emotionally demanding and rewarding role within an experienced supportive team we would love to hear from you. 

The Project Manager will work with the Co-op to develop a compassionate communities model specific to bereavement, creating sustainable change and building community and individual resilience in the face of loss.  This development will focus on working with four communities in the UK, shaping and piloting interventions and evaluating outcomes. 

The ideal candidate will have experience working with local community groups and organisations. They will enjoy working with partners and funders to deliver what local bereaved people need.

They will have previous experience of project management and project evaluation, and managing a team to develop and drive a shared vision.  They will have the ability to work flexibly and adapt to shifting priorities.