Peer Support Volunteer Roles in London, Greater London
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a volunteer-run organisation whose aim is to ensure that everybody impacted by borderline personality disorder is supported in their recovery.
Peer support is about sharing your lived experience of mental health struggles with other people with the hope of providing, support, encouragement, and validation that you understand what they are going through, that they are not alone in their feelings and circumstance. We believe that peer support is an important part of the recovery journey, as it provides a space for support, shared understanding, helps reduce stigma and fosters motivation and hope.
We run several online peer support groups each month for people living with borderline personality disorder and are seeking compassionate and empathetic people to co-facilitate the groups. All groups are facilitated by two peer support workers, and follow a semi-structured pattern. Our groups include:
- Women-only
- Men-only
- 18 to 25s
- LGBTQIA+
- Mixed
- Family
As a volunteer, you will receive comprehensive training, accessible online. We also provide ongoing supervision, support to ensure that you can effectively support others while prioritizing your own recovery. The training covers various areas such as peer support, communication, safeguarding, and facilitation skills.
Role description
- to co-facilitate a support group of 10-15 people on a fortnightly/monthly basis
- to provide support in a group peer support setting
- to share own experiences without taking away from the others persons current feelings and situation
- to use active listening and personal experiences to reassure and validate group members
- to enable and encourage service users to find out resources and local services
- to encourage wellbeing and recovery
Person specification
- Lived experience of mental health
- Able to use own experiences openly while maintaining strong boundaries
- Access to a reliable internet connection, a computer with webcam, and a confidential space.
- Commitment to our aims and mission
Availability and Committment
We ask that you have availability 2-3 hours per month for a minimum of 6 months. Our groups are held on mid-week evenings and Sunday evenings.
How to apply
Please submit a cover letter with your application, detailing your relevant experience. Please also indicate which specific group you are interested in co-facilitating if you have a preference.
Diversity Statement
We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the more people we can support. We welcome and encourage applications from all backgrounds.
Please note that you must be a UK resident with the right to live and work in the UK. This role is subject to an enhanced Disclosure and Barring Service (DBS) check
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoying talking with people and helping them based on your life experiences?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
What is knus?
knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.
What does knus mean? 'hug' in Danish.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 3+ hours per week is required. We are flexible and like to work around you.
Do you like to learn?
We provide training for all volunteers that join us. Our peer support training is CPD accredited. 20-25 hours of volunteering training is required and is self led online.
If you’re interested head over to our website and we can have a chat or apply here.
Please note - all successful volunteers are required to pay the cost price of £20.60 for an Enhanced DBS check. If you've got a current Enhanced DBS on the update service, this cost will not apply.
You must be a UK resident to apply for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Become a GamCare Online Peer Supporter
Make a difference by using your own experiences
For over 25 years, GamCare has been there for people experiencing gambling harms, whether that be people who gamble themselves or someone impacted by someone else’s gambling. We offer support over the phone, face-to-face or online and our treatment is free, flexible and confidential.
We are currently recruiting for Online Peer Supporters, to provide one-to-one and group support to both individuals who gamble and those affected by someone else’s gambling. Using their own experiences of gambling-related harms, volunteers will support others digitally as part of our Online Support Services and will include email support as well as facilitating our Forum and Chatrooms.
Full training and ongoing support will be provided to enable you to use your lived experience to work with our team as an Online Peer Supporter, providing support to all of those affected by gambling.
We believe that peer support is essential in the recovery journey. It provides:
- Shared understanding
- Reduces stigma
- A non-judgemental environment
- Practical insights and tools
- Continued motivation and hope
Our online platforms are designed to provide social connection to those who could be isolated or feel they have no one else to talk to. People accessing our services have identified that receiving support from someone who has had similar experiences can really benefit them when overcoming the challenges they may face on their recovery journey. It also provides a sense of community and belonging and contributes to the long-term support of those accessing these services.
Training
A comprehensive training programme will be delivered by our Lived Experience Volunteering team to provide you with the skills and confidence to use your experiences to support others while protecting your own recovery. Training includes:
- Safeguarding
- Motivational interviewing
- Facilitation skills
Role Responsibilities
Online Peer Supporters will:
- Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.
- Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.
- Facilitate discussions via our online support services, including:
Email – you will be paired with an individual for regular email correspondence (up to 3 emails per week for 6 months)
Chatrooms – you will facilitate group discussions and supporting conversation between people at various stages of recovery
Forum – you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users
- Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans.
- Recognise the purpose and remit of our service and signposting to other internal and external support where appropriate.
What can I expect from GamCare?
In return, GamCare will:
- Provide a full, comprehensive induction and training programme
- Give you access to a dedicated Volunteer Coordinator
- Offer and arrange 1:1 and group supervision
- Fully support your own wellbeing and recovery journey
- Give ongoing training and development opportunities
- Provide access to some internal job opportunities within our services team
- Provide a reference after 3 months of regular volunteering
Role Requirements
For any of our volunteering roles we ask that you have lived experience of gambling-related harms. This includes being affected by someone else’s gambling (friend or family member).
We ask that you’ve been in positive, sustained recovery for at least one year before volunteering with us.
This role is completely remote, so you’ll need access to a reliable internet connection, a computer and a confidential space.
For full role requirements, please see the Role Profile on our website.
Please note that this role is subject to a Disclosure and Barring Service (DBS) check. Please do not let that deter you from applying as all applications will be considered.
Availability & Commitment
We ask that you have availability at a regular time for around 1-2 hours per week for a minimum of 6 months.
Before volunteering with us, you will need to complete a mixture of self-directed online training and live online group training sessions delivered by our Volunteer Coordinators over a period of approximately 4 weeks.
Full details of the induction, including the next available dates will be sent to you by a member of the team within one week of receiving your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We provide peer support to people living with borderline personality disorder, through our online groups which are run throughout the month. As well as general support groups, we also have specialist groups for men-only, women-only, LGBTQIA+, young people and families. Our team of volunteer peer support workers, many with lived experience, co-facilitate the groups.
We are looking for a friendly and compassionate counsellor to provide monthly group supervision sessions, and 1:1 sessions where necessary, to ensure our team of peer support workers are fully supported throughout their time volunteering with us.
Main duties
- To provide monthly group supervision (online, via Teams) for the peer support workers
- To provide 1:1 support if needed (online, via Teams)
- To regularly check in with the peer support workers by email
- Highlight any areas of concern to the leadership team
- Maintain and record accurate and up to date records
Personal specification
- a minimum of level 4 in counselling/psychotherapy or equivalent
- registered with a professional body such as BACP or UKCP
- a minimum of 100 client contact hours
- experience of safeguarding and confidentiality
- excellent interpersonal and communication skills
- able to work independently
- confident working with people from diverse backgrounds/cultures
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
We are the only national non-profit supporting people in the UK impacted by borderline personality disorder (BPD). We provide peer support, signposting, information and advice to individuals living with BPD, their families and carers.
About the Role
Our busy support services team is seeking a reliable and organised volunteer to assist the signposting service. You will respond to queries from health and social care professionals and service users. In addition, you will provide administrative support to the team and processing referrals emailed into the service.
Responsibilities in this role include:
- Providing information and advice to health and social professionals and service users
- Processing new referrals
- Navigating and inputting information into our secure database, handling client data and sensitive information
- Explaining confidentiality to health and social care professionals and service users and seeking consent to store or share information where necessary
- Signposting and referring callers to appropriate alternative services as required
Who are we looking for?
The ideal volunteer will have:
- An understanding of the issues faced by people impacted by BPD, or willing to learn about this
- Excellent interpersonal and communication skills
- Good administrative and computer skills including proficient use of Microsoft Office
- A solid understanding of the importance of professional boundaries and confidentiality
- The ability to exercise a non-discriminatory, non-judgemental approach to supporting people
- A flexible approach to your work
- Strong organisational skills and the ability to prioritise
Please note you will need a DBS check (if you do not have one, we can do that for you)and two references for this role.
What can you gain from this opportunity?
As part of this role you will have the opportunity to:
- Work as part of a national organisation to support people impacted by borderline personality disorder, and their families
- Develop skills in providing signposting, information and advice
- Gain knowledge of the support service options available to people in the UK
- Gain experience of multi-agency partnership working
We offer full volunteer induction and training, where you will be fully supported to understand, and carry out every aspect of the role.
We are committed to creating a diverse and inclusive environment for our volunteers. The service users we support come from all backgrounds and we want to reflect that in our volunteering team. We are happy to consider any adjustments you might need to support you in your role. If you would like to discuss this further with the volunteer team, please let us know. This will not affect your application.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role title: Peer Navigator Volunteer X 40 posts
Responsible to: Lived Experience and Community Development Manager
Hours: Available 4 - 15 hours per week (flexible)
Team: The Peer Pathway – The City and Hackney Wellbeing Network
Location: Remote working / 8-10 Tudor Road / 15a Homerton Row options available
We are looking for a volunteer with lived experience of Mental health to use their valuable insights to support other. This role aligns with the visions of Mind CHWF, The Wellbeing Network and Peer Pathway.
You will contact residents who have made a referral to the Wellbeing Network but are not eligible for our core service. This means that more people seeking support will be contacted, leaving less people facing their challenges alone. There will be a focus on supporting people most underserved by mainstream mental health services, including BAPOC & LGBTQ+ people.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 24 May 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About We Are Family
We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We currently operate across Greater London and the Home Counties, with ambitions to scale nationally over the coming years.
You can find out more about us here.
The Role
We are looking for new trustees to strengthen and enhance our board. The key responsibilities of the role include, governance, overseeing policy and direction, financial oversight and assisting with the leadership and general promotion of We Are Family to support the organisation’s Vision, Mission, Values and needs.
This is a voluntary opportunity with associated Trustee expenses - such as travel / childcare - covered by We Are Family. Trustees can be based anywhere in the UK.
Commitment
Trustee capacity to devote the time needed for the following is essential:
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4 Board meetings per year
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2 Board away days per year (on a Saturday)
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Membership of at least one sub-committee (which also meet 4 times a year)
We estimate 8-10 hours for the charity per month. The duration of membership for a new Board member is for three years in the first instance, with the possibility of appointment for a further three year term.
Skills and Experience
All applicants should be able to demonstrate the following:
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Be able to show high levels of professionalism and an ability to work collaboratively with others, including Trustees, our core team and the wider Volunteer network at We Are Family
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Be well-organised, with good written and verbal communication skills.
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Previous board/trustee experience is not necessary and we welcome applications from all ages and backgrounds. A thorough induction, and further trustee training as appropriate, can be provided.
We are particularly interested candidates with the following experience:
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Working as a professional with or in the adoption sector,
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Advocacy and/or research work;
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Finance/charity finance
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Leadership within a charity
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Education
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Legal.
Although many of our current trustees are adopters themselves, we are also keen to recruit suitably qualified people who are not, but who can demonstrate a commitment to the values and mission of We Are Family.
One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome trustees from Black, Asian and minority ethnic backgrounds to ensure that the board can benefit from this diversity of experience. We would also welcome single adopters to the board.
To Apply
If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, please get in touch!
Refer to our job ad for the Applications email address and email our team. If you would like an informal conversation about the opportunity, please let us know.
Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bipolar UK was originally formed in the 1980s as a local support system for the community by the community. Our first meeting was held in 1983 and since that day Bipolar UK has supported people living with the condition and their loved ones. Our aim is to enable everyone affected by bipolar to live well.
Each year we support thousands of individuals through our range of peer support services, which include:
- Peer Support Groups (in-person and online)
- A call-back Peer Support Line
- Our eCommunity
In the years ahead, providing peer support services will remain central to everything we do. This vital work is only possible because of volunteers such as yourself.
How volunteers support us
We couldn’t exist without the amazing support of our dedicated team of volunteers. They help us by giving us key insights from our community. They also provide hands-on support so we can run a significant network of peer support groups and a one-to-one peer support line via telephone and email.
Thanks to the incredible collaboration between our staff team and our volunteers we currently empower approximately 1,000 people a month to stay well, and we have the ambition to reach thousands more.
Our commitment to volunteers:
We want you to get the most out of volunteering with us and we take our responsibility towards you very seriously.
To support you, we will:
- Provide clear descriptions for our volunteering roles
- Treat volunteers fairly and in accordance with the Bipolar UK Equal Opportunities policy
- Ensure volunteers’ information is kept securely and in accordance with Bipolar UK Privacy policy, the Data Protection Act 2018 and GDPR
- Keep volunteers informed of relevant changes, including to policies and staff
- Provide appropriate training and support to encourage and develop volunteers in every role
- Work collaboratively with all our volunteers to improve the services we deliver, identifying training needs and providing additional learning
- Ensure our volunteering practices are compliant with current and relevant legislation
- Reimburse agreed out of pocket expenses in line with Bipolar UK’s policy and guidance
- Celebrate and recognise all our volunteers’ successes and ongoing contributions to the charity
- Support aspirations to upskill with relevant training and development
Training and development
All volunteers are given an induction and training relevant to their role before they begin volunteering so they can feel confident to carry out their tasks. Training is an ongoing commitment for both Bipolar UK staff and volunteers. Training sessions are usually held by the Bipolar UK team, although external training will be given whenever relevant and appropriate.
Who can volunteer?
As part of the volunteer recruitment process, we ask you to complete an application form. We will then invite you for an informal phone interview and ask you to provide two referees.
Roles within Bipolar UK are subject to an enhanced DBS check. The information gathered throughout this process helps us to make an informed decision about whether the volunteering role is right for you, as well as following our safeguarding procedures.
Skills and experience
We look for people who:
- Communicate well
- Enjoy teamwork
- Are able to adapt and willing to learn
- Are reliable, punctual and good at time management
- See situations with objectivity and compassion
- All our volunteers must be 18 or older.
Bipolar UK will make sure that people are judged on their ability and potential, not on their background and situation. We will seek to treat people fairly, regardless of visible and non-visible differences such as mental health, health, gender, race, nationality, ethnic or national origin, religious beliefs or practices, political beliefs, sexual orientation, gender reassignment, disability, age, family/marital status, social background, pregnancy or potential pregnancy, caring responsibilities, spent criminal convictions or trade union affiliation.
We appreciate that these differences will contribute to diverse experiences of life, attitudes, values, and ways of thinking and communicating - and that these different perspectives can make a valuable contribution to our work.
What we ask of volunteers:
We ask that all volunteers commit to a minimum of two to four hours a week for our phone/email service or up to 4 hours per month for our support groups, for at least six months wherever possible.
We expect all volunteers to attend regular training as part of role development and progression, and to abide by our policies and guidelines. A commitment to our mission and values is imperative, along with a desire to make a difference to those affected by bipolar. All volunteers represent the charity and must always remain professional when interacting with the public and external services.
Volunteers should:
- Have personal experience of bipolar if the role requires it
- Display empathy and understanding of the needs of others
- Understand and remain conscious of their own needs, including managing their own wellbeing
- Communicate effectively with the team
- Be always respectful of others, in line with Bipolar UK policies
- Have basic IT skills and computer literacy
Our volunteering roles:
- Support Group Co-facilitator (online)
- Support Group Co-facilitator (in-person)
- Support Group Administrator
- Peer Support Line Volunteer
- Media Ambassador
- Fundraising Assistant
- Events Assistant
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Borderline Support UK CIC are a small non-profit organisation made up entirely of volunteers. We work to support people with borderline personality disorder through peer support groups, signposting, and more.
Lived experience isn’t necessary for this post, but it would be an advantage.
We are currently looking for enthusiastic and passionate Research Assistants who can dedicate a few hours a month to work on projects with Borderline Support UK. We aren’t looking for people with buckets of experience (although please apply if you do!), so no matter your experience we’d like to hear from you. The more Lived Experience voices we have on our team, the better!
Some of the projects we’re running at the moment are as follows:
- Under 18’s Resource Creation
- 18+ Resource Creation
- Social Media Content
- Support Services across the UK
- Lived Experience data collection
There will be scope to work on larger scale research projects in the future.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We currently have a volunteering opportunity in the East Finchley area of North London for a Volunteer Befriender. If you have a couple of hours to spare and can commit to volunteering on a weekly basis, we’d love to hear from you.
Are you a warm and chatty person, who’s also a good listener?
Are you looking to help someone gain confidence and engage with the local community? Could you organise and source activities that align with our service-user’s interests, which include comedy and writing poetry?
Can you commit to learning Creative Support’s Safeguarding Procedure and be able to implement this if needed?
We are looking for a reliable, friendly, outgoing and supportive person who can join us as a Volunteer Befriender.
As a volunteer with Creative Support we offer training for your role, access to a volunteer supervisor, an induction, a monthly volunteer newsletter, and an online volunteer’s peer support group. Together we can make a difference.
Suggested time commitment: 2 hours a week.
Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role in a nutshell:
In this volunteer role, you will be based at home and helping older people via the telephone to access and connect with services locally or nationally. Through research and making telephone calls on the older person’s behalf, your input and support will help empower them to become more confident and less isolated.
What will you be doing?
The role of a Connect and Support Service Volunteer is incredibly varied and always person-centred. On one day you may be supporting an older person to feel less lonely, encouraging them to meet other people by finding out about social activities, making connections, and checking with them that all's gone well. The next you may be organising transport for someone with mobility problems to ensure they can benefit from their local day centre or lunch club. Someone else might benefit from your support in helping them to find a trusted gardener or handyperson so they can maintain their home. Or, you might make a call on someone’s behalf if they don’t feel confident to do so themselves. For others, you might highlight the support that their local Age UK, or similar organisation can offer may be all they need. No day is the same in this vital role!
How would you be supported in this role?
As part of the Connect and Support Service Team, you will receive full training and undertake an induction to ensure you feel confident in your new role as a Connect and Support Service Volunteer. We will provide access to regular check-in and support sessions with the team as well as a peer support network with other volunteers. Age UK will also reimburse you for agreed expenses you incur related to the role.
Why do we need volunteers in this role?
Volunteers enable the Connect and Support Service to reach a greater number of older people in need of support and to provide additional time and focus using their range of experience and skills.
Additional information:
Volunteering in this role must take place between Monday and Friday, 9am – 5pm.
What skills, interests or experience might be helpful in this role?
Older people are at the heart of everything we do at Age UK. While full training and ongoing support are provided to enable you to excel in this role, having a pre-existing understanding of some of the challenges people in later life may face, along with an awareness of the services and support that may be available to them will be particularly useful. In addition, effective verbal and written communication and IT literacy are important in this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Creative Support run six extra care housing services in Tower Hamlets. We support clients with a range of different needs and interests. We run regular activity sessions for our residents, and are looking for people who are enthusiastic, reliable and committed, to join our team and help deliver fun and engaging sessions.
We currently have several opportunities open in Tower Hamlets for Activities Volunteers. If you have a couple of hours to spare and can commit to volunteering on a weekly basis, we’d love to hear from you.
You could run a quiz group to test everyone’s general knowledge skills, a craft group where clients can make works of art, or a gardening group where residents can contribute to the service’s lovely garden. Whatever great ideas you have, feel free to apply!
As a volunteer with Creative Support we offer training for your role, access to a volunteer supervisor, an induction, a monthly Volunteer newsletter, and an online volunteer’s peer support group. Together we can make a difference.
Suggested Time Commitment: 1 afternoon/morning per week (2-4 hours)
Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.
We would encourage you to apply to us even if you have not yet had your COVID 19 vaccine. You will be required to have your first COVID 19 vaccine prior to your interview and your second vaccine before you start work with us. This time will be used to complete post interview recruitment checks. Applicants who are unable to receive the vaccination on medical grounds are still welcome to apply with provision of their official NHS COVID pass letter of medical exemption.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
Do you have great administration and IT skills and enjoy meeting new people? Want a flexible voluntary role that allows you to make a difference to peoples’ lives? Then read on!
We are looking for a Volunteer On-line Meeting Assistant to support the Head of Area (Central Region) with organising and preparing for monthly and quarterly virtual meetings, and on occasion events or conferences.
You will be remote based at home, with some occasional travel for face-to-face meetings (expenses reimbursed), and ideally will be able to commit up to 4 hours per week to volunteering, during usual office hours Monday to Friday.
You will receive training and regular supervision to ensure you feel confident in your role.
What you will be doing as a Volunteer On-line Meeting Assistant
The majority of meetings are held virtually on-line via MS Teams. You will support the Head of Area (and meeting Chair) by:
- Co-ordinating meeting invitations (via MS Teams), attendee registration and apologies
- Distributing documents in advance of meetings
- Take notes of the meeting and share these with attendees, eg, updating SharePoint
- General meeting support, share any slides, launch polls and set up break out rooms as required during virtual meetings
- Co-ordinate and collate post event evaluations and feedback
- Develop and maintain information systems, eg, attendee contact details and distribution lists
What will make you a great fit for this role?
- Experience of note taking
- Good listening & orgnisational skills
- Proficiency in Microsoft office packages, Outlook and MS Teams
- Good time management skills and the ability to prioritise work
- Excellent written and verbal communication skills
- Warm, friendly, empathetic and able to connect with people from a range of backgrounds
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Digital Champion you will provide support to our clients who struggle with IT and monitor our online peer support platforms. You will need to understand the importance of digital literacy to our clients. There will be a ‘referral’ system from keyworkers and staff members who will identify clients in need of digital support, while monitoring our Fuse and Discord platforms will be an ongoing task.
To be successful in this role you will have excellent communication skills, IT skills and a true passion and commitment to supporting vulnerable people to address their support needs and fulfill their full potential. The Forward Trust is committed to tackling ‘digital exclusion’ within our client base.
ACCOUNTABILITIES
Service Delivery – Client support tasks:
- Provide remote support for clients who struggle with IT.
- Helping to build clients confidence and self-esteem with using popular digital technology.
- Monitoring Forward’s online peer support platforms to safeguard clients from inappropriate content
- Raising awareness of online services and the support available locally.
- Build a trusting and supportive relationship with clients.
- Listen to the clients concerns and work with them to overcome those.
Forward Fuse:
Fuse is an online ‘learning and knowledge’ platform. It combines elements of social media with e-learning. Forward Trust uses it for clients to share peer support and receive news of events, activities and services.
- Supporting the Forward Fuse platform as a moderator outside of normal staff working hours – monitoring content and comments for breaking of the Ground Rules, and encouraging engagement.
Discord:
Discord is a digital messaging platform on which Forward clients can safely chat with others who share similar objectives around recovery and self-growth, sharing support and combatting isolation in the process.
- Supporting the Discord platform as a moderator outside of normal staff working hours – monitoring messages for breaking of the User Agreement
Additional tasks:
- Support with web coding (if you have relevant experience)
- Engage in support and supervision provided.
- To keep a good record of your work, including reporting verbally to their supervisor and completing relevant forms.
This may vary depending on your specific team and time commitment.
EXPENSES
- Travel and lunch expenses will need to be pre-agreed with placement supervisor if travel is required.
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following:
- E-Learning:
- Data Protection/GDPR/PECR
- Safeguarding – Knowledge
- Health & Safety – Knowledge
- Volunteer Induction – Organisational Awareness
- Digital Unite – available e-learning module and resources to help structure support sessions with clients
- A full induction to your team including placement specific policies and procedures.
- Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
QUALITIES
Below is a list of the qualities that we are looking for from volunteers:
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- Confident to pass on digital skills in a friendly and supportive manner.
- Content Moderator – ability to evaluate content in line with content and policies.
- Web coding (preferable) – specific information needed.
- To have the ability to engage effectively with the client group.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To be able to communicate and actively listen to client’s concerns.
- To be able to treat clients in a positive and non-judgemental manner.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We are the leading provider of gambling support and training services. We work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.
We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.
Today the charity is governed by a Board of Trustees and run by Betknowmore UK senior management. This is where you come in – we are currently recruiting new members for our Board of Trustees.
About you
We are seeking committed individuals who share our vision, mission and values to join our board. You do not need to have prior knowledge of gambling harms as training will be provided throughout the induction period. Previous experience as a trustee, although desirable, is not essential.
We are specifically looking for the skills in the following areas.
·Community Engagement/networking/influencing
·Legal
·Commissioning
·Research
·Finance
For more information about the duties of a trustee and the person specification please see the Role Description Pack below. We would love to hear from you if you have time, skills and experience to share.
How to apply
To apply, please email your CV and a cover letter outlining why you would like to become a trustee and how your skills and knowledge would be an asset to the charity. (details in jobpack)