Personal and family support worker jobs

Primary Teacher with Therapeutic Experience - Oasis Nurture – Oasis St Martin’s Village

Part Time – 2 or 3 days a week – Permanent Term Time Contract

Working Pattern: Either Monday, Thursday and Friday or two of those days: 8-4pm

Salary:  £55,184 including London Weighting and pro-rated for term-time.

Oasis St Martin’s Village

Oasis St Martins Village is part of Oasis which is a group of organisations, committed to building stronger communities. Oasis St Martin’s Village, based in Tulse Hill, is a new and exciting project, working in partnership with other organisations in an integrated way, to provide opportunity and pathways for children and young people.

The vision of the Village is to transform the life-chances of children, who are struggling in or not coping with mainstream education, by offering them and their families support and opportunity.

Our work is based around the principle that “it takes a village to raise a child”.

Oasis Nurture

Oasis Nurture is a project that is carried out on the Village. It is a therapeutic intervention designed specifically for those children who might be described as the missing middle – those who do not meet the threshold for an ECHP but who nevertheless struggle to engage with the curriculum for a variety of reasons.

Oasis Nurture is in its pilot phase, working with four local schools, offering a two day a week intervention to a small group of children.

As a Teacher, you will be working with a maximum of six children supported by a key worker and a therapeutic practitioner. You will work alongside a therapeutic lead and a clinical lead.

In this role you will be:

· Working with the home school and parents/carers to understand the children’s needs and developing agreed goals for learning and emotional and social development

· Developing a basic curriculum for Key Stage 2 children for numeracy and literacy, related to their stage learning at their home school, so that they don’t fall behind.

· Providing a personalised, bespoke and restorative approach for each individual child to help address their challenges and fulfil their potential. 

· Maintaining clear and accurate records for individual children on the designated online systems and reporting back to the home school and parents/carers on the agreed goals

· You will also be working with the Therapeutic Lead to provide opportunities for mindful therapeutic care to remove barriers to learning and provide emotional support to access the curriculum. While this role requires primary teaching experience it also requires someone who has experience of working in trauma responsive ways and understands the therapeutic needs of children who struggle to engage.

Oasis Nurture is not an Alternative Provision; it is a part time intervention designed to support local schools and children and their families. Oasis Nurture is not a statutory provision and does not therefore follow teachers’ pay and conditions. Oasis offers all the usual employment benefits including sick pay and pension.  

As this is a newly created role, you will expect some evolution of the role as a result of the development of the project, your insightful input and our combined learning. At the same time, the role provides incredible opportunities for the right person.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages) via Charity Jobs or see our website for details.

Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.

We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

If successful you will be invited to a formal interview. We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Interviews will be held the w/c 9th February

Come and join us

We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.

About the role

This is a great opportunity to work with a lead provider of homelessness and housing advice and support and gain invaluable experience while being part of an exciting employability programme centred on lived experience. The traineeship lasts up to 12 months, and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment.

This role will work alongside our community services support teams, based in Weymouth. The main purpose of this will be to learn support skills and how to use your lived experience to actively engage with people recovering from homelessness. To do this you will work alongside members of the support team. You will be supported and guided by the services team leader and senior support worker. A key part of the role will be to support people as they move further into independent living, encouraging them to into learning, social activities and personal development.

You'll support local campaigns and strengthen connections between the lived experience involvement group and the Hub, making sure lived experiences are valued and included.

Role specifics
We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others.

You’ll also need a commitment to equality and a zero-tolerance approach to discrimination and exclusion.

Good communication skills and the ability to make people feel heard will also be essential.

Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided.

Above all, we need people with a real desire to develop personally and learn new skills.

Apply to be part of our team and be the change you want to see in society.

Benefits 
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team
The team in Dorset is well-established and has been providing housing advice and support services within Dorset for over 20 years. With office bases in Bournemouth and Weymouth, we have contracts to deliver Housing First support in the Dorset Council area and offer Legal Aid Advice, including a court desk service at Bournemouth and Weymouth County Courts.

We are active in our communities and strive to understand what housing issues people are experiencing, providing advice and advocacy to individuals and groups to empower them to resolve their situation.

We work across Dorset with partner agencies including Julian House, Lantern, Dorset Council and drug and alcohol services to support individuals to access housing and support and prevent repeat homelessness.

How to Apply
Email and phone number details can be found on the Shelter advert found by clicking 'Redirect to Recruiter' on this page.

To apply you need to submit a copy of your CV and a completed application form (attached), this can be submitted either online, by email or you can submit a paper copy to the Shelter Weymouth, Lynch Lane Offices, Weymouth DT4 9DW.  Please don’t worry if your CV has gaps or limited work experience, this is not a problem.

When completing your application form please make sure you give an example for each of the criteria listed in ‘About You’ section. If you need support to create a CV, please contact Katie by phone or send her an email.

We will be holding support sessions at our hub in Dorset and online to give people practical support and advice on how to complete an application, or to pick up a paper application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter Dorset. These will take place on the following date:

Friday 23rd January, 13:30 – 15:30 at Shelter, Lynch Lane Offices & Wellbeing Centre, Lynch Lane, Weymouth, Dorset, DT4 9DN

Monday 26th January, 13:30 – 15:30 Via Microsoft Teams: Join the meeting now , Meeting ID: 340 436 596 662 97, Passcode: hJ64fX2N

We operate Fair Chance Recruitment practices and will not ask for any information about convictions during the application process. This role is subject to a Basic Disclosure and Barring Service (DBS) check. We are open to and inclusive of applicants with criminal convictions for this role; having a criminal conviction will not prevent us from considering you.

Following the interview stage, we will ask our preferred applicant to disclose any past unspent convictions. The information disclosed will be considered by a panel and a decision will be taken about making an offer.

This role is ring-fenced for those with lived experience of multiple disadvantage.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

One YMCA provides housing, health, wellbeing, children’s, youth and community services across Hertfordshire, Bedfordshire and Buckinghamshire. We are committed to helping people reach their full potential and to strengthening communities through inclusive, high-quality services.

Are you passionate about youth work and ready to lead and shape provision for young people aged 9–18?
Can you inspire, motivate and support young people while coordinating engaging, safe and impactful youth programmes?

One YMCA Youth Clubs provide welcoming and supportive spaces where young people can build confidence, develop life skills, and feel a strong sense of belonging. We are now seeking a Youth Work Coordinator to lead the development and delivery of our Bedford Town Centre Youth Clubs.

The Role

As Youth Work Coordinator, you will take a lead role in the planning, coordination and delivery of youth clubs and activities. You will be responsible for setting up and developing new sessions, coordinating day-to-day delivery, supporting youth workers and volunteers, and ensuring high-quality youth work practice in line with the YMCA Youth Work Strategy and Principles.

You will also work closely with local partners, schools, and community stakeholders to strengthen engagement and create positive opportunities for young people. This is a hands-on role combining direct youth work, outreach, and leadership responsibilities.

The role includes working 2–3 days per week after school, with some evening work required. Additional daytime hours are allocated for planning, coordination, partnership working, and administration, bringing the total to 37.5 hours per week.

Key Responsibilities

• Coordinate and deliver centre-based and outreach youth work sessions
• Lead the development of new youth clubs and activities
• Support, mentor, and coordinate youth work staff and volunteers
• Build positive relationships with young people aged 9–18
• Work collaboratively with local partners and stakeholders
• Ensure safeguarding, health and safety, and quality standards are met
• Contribute to planning, monitoring, and evaluation of youth provision

What We’re Looking For

• Experience in youth work or a related field (paid or voluntary)
• A strong commitment to inclusive, young person–centred practice
• Ability to coordinate sessions and support a small team
• Strong communication, organisational, and partnership-working skills
• Willingness to undertake a Level 3 or Level 6 qualification in Youth Work (essential)
• An understanding of both outreach and centre-based youth work

What We Offer

• Opportunity to accrue up to 5 additional days of leave
• Paid training and tailored learning and development opportunities
• Free 24/7 Employee Assistance Programme (including counselling and GP access)
• Employer contributory pension scheme
• Enhanced maternity, paternity, and compassionate leave
• Health and wellbeing initiatives
• Employee discount scheme (brands, travel, groceries, and more)

Additional Information

• This is a full-time role (37.5 hours per week)
• Working pattern includes shifts over 7 days, including evenings
• Applicants must already have the right to work in the UK (no visa sponsorship available)
• The role may require a Basic or Enhanced DBS check following a conditional offer

At One YMCA, we actively promote equality, diversity and inclusion and are committed to creating a workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds and experiences.

We look forward to receiving your application and welcoming you to our dedicated Youth Work team at One YMCA.

This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.

This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.

Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.

Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.

You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.

You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.

This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.

This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.

You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.

What you'll be doing:

Digital leadership and strategy

• Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
• Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
• Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
• Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
• Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
• Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
• Contribute to organisational planning, reporting and income generation linked to digital innovation.

Website, content and digital product development

• Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
• Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
• Work with internal colleagues to improve our workshop booking system.
• Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
• Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
• Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
• Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
• Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
• Embed meaningful participation and co-production with kinship carers in digital service and content development.
• Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
• Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
• Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.

Type of person we’re looking for:

We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.

You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.

You are likely to:

• Have led live digital services or products that people rely on, not just content.
• Be comfortable balancing innovation with delivery, and experimentation with governance.
• Think in terms of end-to-end service journeys, not just platforms or pages.
• Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
• Value co-production, accessibility and inclusive design as core to good digital practice.
• Bring clarity, calm and consistency to teams working in complex environments.
• Be confident working across disciplines such as digital, services and delivery without needing to own everything.
• Care deeply about doing digital work ethically, safely and well.
• Show commitment to personal development and learning. 

How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.

Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026. 

1. What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
2. Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
3. Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
4. This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.

• 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).

• Employee Assistance Programme (24/7 confidential advice line and counselling).

• Charity Worker Discounts. 

This is a leadership role within User Voice’s London team, managing two of our new flagship programmes focused on mentoring, volunteering, and community engagement for people with convictions. The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.

This role is ideal for someone with lived experience of the criminal justice system who is ready to take the next step in their career or is already leading complex projects and managing teams and partnerships.

Key Responsibilities

• Lead the delivery of two new flagship programmes, ensuring high-quality outcomes and alignment with User Voice’s mission.
• Build and maintain relationships with prisons, probation services, community organizations, and research partners.
• Lead on the recruitment, training, and supervision of volunteers, ensuring their meaningful involvement in project delivery.
• Lead on data collection, analysis, and reporting to demonstrate impact and inform continuous improvement.
• Manage project budgets and resources effectively.
• Contribute to organizational learning and development, identifying opportunities for innovation and growth.
• Collaborate with other teams and contribute to wider User Voice initiatives as needed.

Person Specification

Essential:

• · Personal lived experience of the criminal justice system.
• · Proven experience in project management
• · Experience using project management tools and software
• · Strong communication and relationship-building skills.
• · Experience of supporting and coordinating groups of volunteers.
• · Experience of supporting and managing staff.
• · Ability to manage competing priorities and meet deadlines.
• · Commitment to equity, diversity, and inclusion.
• · A proactive, solutions-focused approach.

Desirable:

• · Experience of working with children, young adults or families affected by the justice system.
• · Knowledge of social research methods and data analysis.
• · Familiarity with the charity sector and/or criminal justice system.

This role will take the lead in creating and developing an exciting, safe, fun and vibrant young people’s ministry at St. Andrew’s Church that sees young people come to faith and grow in their knowledge and love of Jesus.

Premises Officer/Maintenance Person – Oasis St Martin’s Village

Fixed Term 1 Year Contract, full-time post, 40 hours per week (1 FTE), inclusive of breaks 

Working Pattern: Some shift work may be required (across 7.30am until 9pm)

Salary:  £30,766 per annum (including London Weighting)

Premises Officer/Maintenance Person – Oasis St Martin’s Village

Oasis’ mission is to build stronger communities. Oasis St Martins Village is a new and exciting project, working in partnership with other organisations in an integrated way, to provide opportunity and pathways for children and young people.

Our vision is to transform the life-chances of children, who are struggling in or not coping with mainstream education, by offering them and their families support and opportunity.

Our work is based around the principle that “it takes a village to raise a child”.

This role will help deliver the Oasis St Martins Village aims and mission by ensuring the provision of an efficient and effective site and facilities service, aligned with the ethos and values of Oasis St Martin’s Village.

What will you do?

This newly formed role will be embedded within the site management team. To be successful in this role, applicants will be required to:

• Assist the Senior Premises Officer with maintenance tasks as required to ensure a safe and effective working environment. Must be able perform basic repairs (plumbing, carpentry, painting, changing locks etc.)
• Assist with water testing, testing of alarms and other routine tasks as directed.
• Set and un-set the site alarm systems when required.
• Assist with the opening and closing, unlocking and locking of the site gates and buildings, including evening and weekend use.
• Be responsible for the security of the site when on duty including the locking of all doors and windows.
• Assist the events manager with delivery of events, particularly during evenings and weekends.
• Assist with the cleaning of the site as and when needed.
• Assist with room setup and moving of furniture safely. This includes preparing spaces to host events and functions, packing down and cleaning afterwards. And to service ongoing regular lettings.

What will you get in return?

• A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.
• A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.
• Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages) to the email address provided on our website or via Charity Jobs.

Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.

Completed applications should be returned by 12 noon on Friday 23rd January 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Do you have the ability to lead and motivate others, and a real desire to make structural change for those facing homelessness and poor housing conditions? Then join Shelter Scotland as a Senior Housing Rights Worker and you could soon be playing a vital role in helping to identify and resolve the homelessness and bad housing issues facing local communities

About the role

You’ll be responsible for delivering high quality housing advice, advocacy and casework to clients in community settings and remotely in line with local pressing issues and managing others in this. You will develop relationships within the sector to gather evidence and insights into the impact of the housing emergency and using those insights to drive systems change. You will lead on the development and delivery of a programme of capacity building, ensuring other organisations have the skills to act on housing rights. Influencing a range of stakeholders and decision makers across the housing sector will be important too.

You will act as a leader within the project and the wider Communities Team to help deliver and evidence our strategy at an operational level. We will count on you to line manage, supervise, coach and mentor a housing rights worker.

Role specifics

To succeed, you’ll need to have experience of working with, and influencing, a range of internal and external stakeholders and enjoy collaborating with people from other teams and organisations. You’ll also need great time management skills, an enthusiasm for delivering workshops and presentations and a willingness to challenge practice and hold people to account. You’ll have a flair for leading and motivating others. Adept at engaging with individuals and communities, you enjoy gathering evidence and identifying insights, issues and trends. What’s more, you present information and arguments in a clear and compelling way and have excellent problem-solving skills.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our three Communities Teams are responsible for identifying, investigating and intervening in housing and homelessness practice issues. We engage with our local communities to understand the issues people are facing and apply expert housing knowledge, insight and analysis to identify solutions to them. As well as providing advice and advocacy for individuals, we also use our insight, relationships and influence to drive systemic change, always ensuring that Lived Experience is at the heart of everything we do.

About Shelter Scotland

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

GrowTH is a non-denominational Christian charity, which works in partnership with evangelical churches from a variety of backgrounds within the London Borough of Tower Hamlets.

GrowTH seeks to share God’s love with its homeless neighbours in word and deed. So, alongside receiving practical care and help, all GrowTH guests have the opportunity to hear the good news of Jesus and to explore the Christian faith, if they wish.

GrowTH, has four main projects that make up the charity’s activities. They are as follows:

• Night Shelter: provides volunteer-run winter shelter in Tower Hamlets from October to April each year. Homeless men and women are referred to GrowTH by local homeless agencies. Once accepted into the shelter, guests receive a warm welcome, a hot evening meal, a safe bed for the night, and breakfast in the morning. The resettlement support there provides every guest in the shelter with one-to-one support from GrowTH’s two Advocate Workers to help them move out of homelessness, with the aim of resettling them into stable accommodation. We accommodate up to 15 Guests in the Shelter each night, and typically shelter around 150 Guests each season.
• Housing: provides medium term (twelve-eighteen month) affordable move-on homes locally for some who have stayed in the shelter, or are referred in from other sources, in order to help them transition towards independence. Each Resident is provided with bespoke support towards their support needs by our Housing team. We currently have 31 residents across 12 flats.
• Day Centre: provides a safe space for guests to meet with the staff team for advocacy and support meetings. There will also be space for shelter guests to relax and ample opportunities for both staff and volunteer-led evangelistic events, as well as prayer ministry.
• Lazarus House: a community house project for male residents. The house provides an opportunity for men seeking a fresh start to confront deep rooted issues impacting their lives, within a safe, loving, disciplined and family environment. This is a key partnership with the local churches in which they provide discipleship for the Residents as well as fellowship, and GrowTH provide the practical support and housing.

KEY RESPONSIBILITIES

Providing day-to-day oversight and support to GrowTH’s various frontline projects

1. Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
2. Oversee the provision of one-to-one support to Residents and Guests
3. Manage referrals into the projects, and oversee move-on options for Residents and Guests
4. Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
5. Provide oversight for the development and implementation of new frontline projects

Providing strategic support for GrowTH across its projects, and the wider organisation

1. Oversee and regularly review the viability of GrowTH’s various projects
2. Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
3. Assist the Director with planning and strategic matters

Providing support to the wider GrowTH team

1. Support and line manage frontline staff in the Day Centre, Shelter, and Housing and Lazarus House projects.

DETAILED RESPONSIBILITIES

Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations

• Ensure the smooth running of the Shelter, Housing, Lazarus House and Day Centre operations.
• Oversee staff in making day-to-day decisions with regards to the support and casework given to Residents or Guests.
• Oversee the day-to-day logistics of the projects, and addressing any logistical challenges that arise.
• Resolve complaints and concerns raised by guests, residents, or staff effectively.

Oversee the provision of one-to-one support to Residents and Guests

• Along with other team members, provide support to Residents and Guests around their bespoke support needs – tenancy sustainment, finances, employment, health, and life skills, etc.
• Support frontline staff in the delivery of this support to Residents and Guests; assisting with suggestions or providing clear direction in their casework.
• Assist Residents and Guests in accessing support provided by other organisations or services.
• Oversee the provision of groups, activities, courses, or events to upskill Residents and Guests. 

Manage referrals into the projects, and oversee move-on options for Residents and Guests

• Oversee the referral process, and the individual referrals that come into the Shelter and Housing and Lazarus House. 
• Where required, assess prospective Residents or Guests for their suitability, and be able to clearly explain the individual projects and their criteria.
• Ensure that Residents and Guests are well prepared for their move ons from GrowTH’s projects, and oversee the presentation of move on options to each individual.
• Assisting frontline staff in the securing of onwards accommodation for Residents and Guests, which may include building strong connections with other providers, and researching new options.

Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements

• Ensure that the decoration, fittings, and furnishings throughout the Housing project, Lazarus House and Day Centre are of good quality, checked regularly, and replaced when required. And that all GrowTH’s projects are clean, welcoming, and functional.
• Liaise with the landlord, contractors, or other relevant parties regarding repair works.
• Ensure that routine fire safety checks are undertaken in all of GrowTH’s properties, and that gas and electric safety certificates are obtained. Ensuring compliance will all relevant health and safety legislation.

Provide oversight for the development and implementation of new frontline projects

• Provide ongoing operational oversight for Lazarus House, supporting staff and ensuring high quality care and support for the Residents.
• Identify and assess opportunities for future projects that will enhance GrowTH’s mission, working with the Director to develop any new initiatives, should opportunities arise.
• Lead the setup and successful launch of any new frontline initiatives or projects, in alignment with GrowTH’s vision and values.

Oversee and regularly review the viability of GrowTH’s various projects

• Perform and lead regular reviews of each of GrowTH’s projects, to ensure that they are performing well compared to their pre-agreed targets and KPIs.
• Ensure that rental income is maximised, and apply for grants for specific needs if required.
• Track and report on the expenditure of the various projects.

Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines

• Write and regularly update policies and procedures for the Housing, Shelter, Day Centre, and Lazarus House; in accordance with an changes in legislations, guidelines, or best practice.
• Ensure that staff are aware of the policies, well-trained, and follow these policies effectively.

Assist the Director with planning and strategic matters

• Review the Shelter, Housing, Lazarus House and Day Centre projects to identify areas for improvement.
• Meet with Director, Management team, and Trustees to plan the future of the projects.
• Meet with other organisations to learn and implement best practices.
• Assist the Director in organising and executing larger events and initiatives for the charity.

Support and line manage frontline staff in the Day Centre, Shelter, and Housing projects

• Provide line management to the frontline staff (currently Housing Workers, Advocate Workers, and Shelter Coordinator); including regular supervision, and appraisals.
• Supporting frontline staff in their roles; ensuring they have the training and resources that are required.
• Help to foster a supportive and collaborative team culture.

The Whiteley Homes Trust “the Trust” is a charity that manages Whiteley Village in Surrey. The purpose of the charity is to provide homes for older people of limited means from all over the country.  Founded over a hundred years ago in Walton on Thames, Surrey, the Village is located in 225 acres of beautiful grounds and is a very special place to live and work.

Established in 1917 the village has many Grade 2 listed buildings and provides housing for nearly 400 older people of limited means. There are 265 Almshouses and 51 extra care apartments and the Village also has a church, activity centre, pool, village hall, shop and community café. There is also a small number of market rented properties within the village.

Huntley House is our Extra Care scheme for residents who require additional support to live independently.  The Registered Manager is responsible for ensuring Huntley House is safe, effective, responsive, caring and well led, in line with the expectations of the Care Quality Commission (CQC) and the values of the Trust. You will be required to register with CQC as the Registered Manager.

This customer-facing role provides a professional, high quality and effective service to residents. Working closely with the Housing team, you will support all residents to enable them to live independently in their own homes, with a focus on sustainment, support and resident wellbeing.  You will also develop strong working relationships with the Head of Property and Compliance and Head of Estates and Facilities to ensure the building is safe and secure.  You will engage and build relationships with residents of Huntley House and help them integrate into the wider Village and local community.

You will have line management responsibility for the Support Workers who provide 24 hour support for residents including personal care in emergencies and organising activities and social events. 

Benefits of working for The Whiteley Homes Trust

We value our employees and offer a generous package of benefits including:

33 days annual leave (including bank holidays), increasing by one day after each year of service up to maximum of 36 days (pro-rata for part time employees)

Extra day of leave each year (Trust Day) for William Whiteley's birthday

Opportunity to buy and sell annual leave

Generous Company Pension scheme

Healthcare Cash Plan

Company Sick Pay

Blue Light Card Discounts

Life Assurance

Employee Assistance Programme

Free car parking on site

e Manage the Huntley House Support team with responsibility for recruiting, new employee  inductions, training, motivating, performance management and absence management ensuring an efficient, professional, responsive and customer led service.

Lead and develop the team through coaching, engagement, communication, team building and delegation.

Act as a role model for the team and demonstrate good practice.

Develop and maintain strong working relationships with residents, employees and external stakeholders.

Scheme Management

• Take a proactive approach to ensure that the service complies with both the CQC requirements and the Trust’s policies and procedures.
• Oversee the rota to manage resources effectively and provide adequate cover.
• Create a safe, welcoming environment for residents, visitors and employees.
• Complete annual Provider Information return (PIR) to be prepared for a CQC inspection.
• Notify CQC of any changes in the service, incidents or concerns as required.
• Ensure safeguarding referrals are made promptly and accurately and followed up to resolution.
• Promote and support participation in activities and events and consult with residents on the activity schedule.
• Encourage feedback from residents and their families, consider suggestions for improving services and ensure that complaints are investigated fully in line with the Trust’s Complaints Policy.
• Develop, review and update Personal Emergency Evacuation Plan (PEEPs) for all residents and understand their individual support and communication needs.
• Work with the Head of Housing to assess the suitability of applicants to ensure the service meets their needs.
•  

Health & Safety Compliance

• Work with the Health and Safety Consultant and Head of Property & Compliance to ensure full completion of risk assessments, surveys, inspections and audits to comply with statutory regulations.
• Ensure any accidents, incidents or near misses are reported in line with the Trust’s policies and appropriate action taken.

​Financial Management

• Develop and manage the budgets for the Huntley House Support team, ensuring efficient allocation of resources while maintaining a high standard of service delivery.
• Maintain sufficient contracted and bank employees to meet the needs of the service to avoid using agency employees. 
• Maintain accurate records of the cost of activities and charges to residents to ensure financial transparency and that activities are not run at a loss.
•  

Date and System Management

• Ensure data is accurate and complete and stored securely to meet GDPR regulations and the Trust’s policies.
• Develop the use of the specialist IT system (Pyramid) to deliver a robust support service.
• Provide KPIs monthly and implement processes to ensure targets are met.

​ Experience, Skills & Knowledge

Essential

• Detailed knowledge of the CQC, statutory requirements and legislation relating to the provision of Extra Care Housing and Support
• A proven track record of delivering a high quality service with high levels of customer satisfaction
• Proven ability to manage risk
• Excellent leadership, organisational and interpersonal skills
• Line management experience including the management of poor performance
• Ability to lead and support a dispersed team working different schedules ensuring clarity and consistent delivery
• Excellent written and verbal communication skills and the ability to adapt to a range of audiences
• Ability to manage budgets and resources effectively
• Demonstratable track record of meeting targets and key performance indicators
• Strong conflict resolution and problem-solving abilities
• Ability to build strong relationships with residents and their families, employees and external stakeholders
• Ability to work on own initiative and as part of a team and be a role model for the values of the Trust
• Able to work under pressure and manage conflicting priorities
• Good organisation skills, flexible and self-driven to achieve
• Proficient in a range of IT packages including Microsoft Office applications
• Willingness to work outside normal office hours to provide support and supervision and deliver activities

Desirable

• Experience as a Registered Manager in a CQC registered scheme
• Experience working with older people

Qualifications

• Level 5 Registered Manager qualification or the willingness to study for this within six months of starting
• GCSE grade C / 4 (or equivalent) in Maths and English

Robertson Bell is pleased to be supporting NSPCC in their search for a Financial Accounting & Control Manager to join their Finance & Procurement team on a permanent basis. NSPCC are the UK’s leading children’s charity, committed to ending cruelty to children and ensuring every childhood is safe and supported. They have been working to protect children for over 100 years, providing services, advice, and campaigning for change.

The Financial Accounting & Control Manager will report into the Head of Central Finance and lead a team of four, overseeing primary ledgers, balance sheet reconciliations, statutory accounts production, tax compliance, and treasury management. The postholder will be responsible for ensuring operational effectiveness and technical compliance across financial processes, while providing high-quality financial advice and guidance to colleagues across the organisation.

The organisation:

From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.

The key duties of this Financial Accounting & Control Manager will be:

• Lead the production of consolidated statutory accounts for NSPCC and its subsidiaries, ensuring compliance with SORP and accounting standards.
• Implement, monitor, and enforce internal financial controls to ensure integrity of ledger and reporting.
• Manage VAT, direct tax, and corporate tax compliance, including planning, returns, and negotiations with HMRC.
• Oversee cash flow monitoring and treasury management, including investment and banking relationships.
• Critically evaluate and improve financial processes, documenting procedures and ensuring adherence across the team.
• Manage month-end and year-end close processes, balance sheet reconciliations, and financial reporting.
• Lead and develop a team of Financial Accountants and Finance Officers, ensuring workload management and staff development.

The successful candidate will have:

• A CCAB-qualified accountancy qualification with experience in a complex financial environment.
• Experience producing consolidated statutory accounts and managing external audits, ideally within the charity sector.
• Proven experience in implementing, documenting, and enforcing financial controls.
• Experience managing, developing, and motivating a small team.
• Strong attention to detail, excellent communication skills, and the ability to convey financial information to non-finance colleagues.
• A proactive and solution-focused approach with experience of process improvement and compliance initiatives.

By joining NSPCC, you will have the opportunity to work for an influential organisation making a real difference to children’s lives.

This role will be based out of their offices near Liverpool Street, with two days per week required in the office and the remaining days remote. The salary on offer is £53,623 to £62,629 plus £3,366 London Weighting Allowance. Applications are being reviewed daily, so submit your CV for consideration ASAP to ensure you don’t miss out!

We are looking for a Volunteer Co-Ordinator to support the continuous improvement of care and services within our hospice.This is a rewarding role for someone who is passionate about making a difference, our service and ensuring the highest standards of care for patients, families, and staff.

About the Role

Hours per week – 22.5 hours per week

Salary - £12.27 per hour

You will play a pivotal role in ensuring volunteers feel valued, well-trained and supported, enabling them to make a meaningful contribution to our hospice and services.

Key responsibilities include:

• Recruiting, inducting and training of volunteers.  
• Main point of contact for volunteers to provide support and guidance
• Matching volunteers to roles that suit their skills, availability and interests
• Maintain accurate records
• Positive relationships with the wider team and stakeholders to promote effective volunteer involvement
• Recognise and celebrate volunteer contributions to encourage engagement and retention
• Gather valuable volunteer feedback and use insights to improve the volunteer programme

About You

We’re looking for someone who is:

• Passionate about volunteering and community engagement
• Highly organised with strong communication skills
• Confident using IT systems, databases, and Microsoft Office
• Able to motivate, support and build positive relationships
• Experience of working with volunteers or co-ordinating people (desirable)
• Committed to the values of hospice and palliative care

Previous experience in healthcare, or a regulated environment would be an advantage, but we also welcome applicants with transferable skills and a willingness to learn.

Please apply by submitting a completed application form to our HR department

Halton Haven Hospice is an Equal Opportunities Employer

All appointments are subject to Disclosure Barring Service checks

We reserve the right to close a job advert early where sufficient applications have been received.

Beyond Reflections is a charity supporting the needs of Trans+, Non-Binary people including friends and allies. We are looking for an inspriing person who can continue to grow and develop the charity so it continues to advance and improve its impact and sustainability - a full job lack is avalable.

More details can be found at our website where a job pack has full details

About Beyond Reflections

Beyond Reflections is a UK charity providing dedicated mental-wellbeing support to Trans+ people, as well as to their families,

friends, and allies. We offer a combination of group support, one-to-one services, and therapeutic interventions delivered by experienced case workers, counsellors, and therapists.

Our work spans both online and in-person settings, ensuring support is accessible, confidential, and rooted in compassion.

From facilitated support groups and tailored counselling to mentoring, safe social spaces, and specialist guidance, we aim to meet people where they are and provide the right help at the right time.

We play a wider role in strengthening inclusion across society. Our training and development programmes, which have been delivered to organisations such as the CPS, Hampshire Police, B&Q, and the University of Southampton, focus on Trans+ awareness, allyship, leadership coaching, conflict resolution, and policy development. All income from this work goes directly into our hardship fund, enabling us to support those who would otherwise be unable to access help.

Volunteers are an essential part of our organisation. They contribute across support services, events, administration, and governance, bringing a wide range of lived experiences and skills. We provide a supportive environment for volunteers to grow, develop, and contribute to meaningful change.

Our Services

Support Groups and Community Spaces

One-to-One Support

Therapy and Counselling

Mentoring

Practical Support

Job Description and Person Specification

Please read this job description and person specification carefully to help you write your cover letter and tell us how you meet our requirements for the role. We are looking for potential from applicants. Job TItle Chief Executive Officer (CEO)

Salary £40,000 - £52,000 per annum (FTE)

Hours 0.8 - 1 FTE, with some flexibility required to meet organisational needs.

Location Southampton, 3-4 days in the office with options to work remotely when required.

Reports To Board of Trustees

Responsible For Members Coordinator and Admin, Volunteer Coordinator, Revenue Coordinator, Therapeutic Lead. Contractors, including Supervision Lead, Bid Support and Social Media/PR.

Job Description

The Chief Executive will provide clear, compassionate, and forward-looking leadership that strengthens Beyond Reflections’ impact and ensures our services remain safe, accessible, and responsive to the needs of the Trans+ community. They will translate the Board’s vision into organisational strategy, oversee effective operations, and build a culture rooted in our values of respect, inclusion, and empowerment. They will be responsible for guiding the charity through a period of growth in response to increasing demand. This includes developing partnerships across the charity and public sectors, driving financial sustainability, supporting staff and volunteers, and ensuring our services maintain the highest standards of quality and safeguarding.

Key Responsibilities

Strategic Leadership & Organisational Development

● Lead the delivery of the charity’s strategic plan, ensuring the organisation remains responsive to the needs of the Trans+ community.

● Identify opportunities for growth, innovation, and collaboration across the sector.

● Translate strategic priorities into clear operational objectives and measurable outcomes.

Governance, Risk & Compliance

● Act as the primary link between the Board of Trustees and the organisation, ensuring clear communication and timely implementation of Board decisions.

● Ensure full compliance with charity law, safeguarding requirements, quality standards, and regulatory obligations.

● Provide clear, accurate reporting to the Board to support effective governance and decision-making.

● Maintain strong organisational risk management and business continuity processes.

Operational Leadership & Service Delivery

● Oversee high-quality delivery of all services, including support groups, counselling, therapy, mentoring, training, and volunteering programmes.

● Lead and support the senior management team (e.g., Operations, Therapeutic, and Fundraising leads) to ensure effective operational oversight.

● Promote continuous improvement, data-informed decision-making, and consistent service standards across online and in-person provision.

People, Culture & Wellbeing

● Foster an inclusive, trauma-informed, and person-centred organisational culture that reflects the charity’s values.

● Recruit, lead, and develop staff, ensuring strong performance and wellbeing.

● Support and integrate volunteers across service delivery, promoting engagement, recognition, and effective practice.

External Relations & Partnerships

● Act as an ambassador for Beyond Reflections, representing the charity to funders, partners, policymakers, statutory bodies, and the media.

● Build strategic partnerships, including collaboration with broader LGBTQIA+ organisations and health/social care providers.

● Advocate for Trans+ people, contributing to policy, awareness, and sector development.

● Ensure member voices inform organisational decisions and strategic direction.

Finance, Fundraising & Sustainability

● Lead financial planning, budgeting, and stewardship to ensure sustainability and value for money.

● Grow diversified income streams, including unrestricted funding, grants, training revenue, and corporate partnerships.

● Maintain relationships with funders, commissioners, donors, and commercial partners.

Person Specification

We know that no candidate will meet every single requirement in this pack, and we strongly encourage you to apply even if you’re unsure you tick every box. If you share our values, bring relevant experience, and feel motivated by our mission, we’d be very glad to hear from you.

Essential Desirable

Significant senior leadership experience, preferably in the charity, social care, or mental health sectors.

Lived experience as a trans, non-binary, or gender-diverse person, or personal experience connected to the Trans+ community.

Deep understanding of issues facing trans+ (gender-diverse) communities, or lived experience.

Experience in designing or delivering training programmes for organisations.

Proven track record in strategic planning, financial management, and fundraising.

Experience of mental health or therapeutic service delivery.

People-management skills: experience managing teams, developing staff, and supporting volunteers.

Network of relationships in the LGBTQIA+ sector, statutory bodies, or philanthropic funding landscape.

Excellent communication and stakeholder-engagement skills, including public speaking, advocacy, and partnership building.

Experience scaling organisations, diversifying income, or developing trading/social enterprise models.

Strong governance knowledge and experience working with or reporting to a Board of Trustees.

Understanding of digital transformation and digital service delivery.

Commitment to safeguarding, equality, diversity, inclusion, and trauma-informed practice.

Experience overseeing remote, hybrid or multi-site teams.

Demonstrated ability to lead in emotionally complex environments and maintain professional boundaries.

Familiarity with commissioning processes and local authority partnership models.

How to Apply

Submitting an application

To apply for this role please submit your CV and a cover letter to us

Your cover letter should address the following questions and be no longer than one A4 page:

1. 2. Why do you want to be part of Beyond Reflections?

How do your skills and experience meet what is set out in this Job Description?

To be considered for the role you must submit your application by the deadline. We want to see people at their best and so of course will make any reasonable adjustments relating to long-term conditions or disabilities that you need to help you perform at your best. Please let us know if this applies to completing your written application. We also ask you to let us know when submitting your application if you have any requirements for accessibility-related adjustments if you are selected for an interview.

Interviews

First-round interviews will take place in the week commencing 9th February 2026 and will take place online. Second-round interviews will take place w/c 16th February, where you will be asked to give a presentations to Trustees. If you are successful through these stages, you will be invited to the BR offices during the week of 23rd February. If you will be unavailable for any of these dates please mention this in your application email. These dates may be extended subject to the number of applications.

References and eligibility checks

Once we have identified a preferred candidate via the interview process, we will carry out reference checks and legally required checks of eligibility to work in the UK before making a final job offer.

Domestic Abuse Caseworker

We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based at the office in Portsmouth with regular travel required throughout the region.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Position: 6515 Caseworker - Domestic Abuse

Location: Hampshire (with regular travel required throughout the region)

Hours: Full time 37.5 hours per week. Monday to Friday shifts between 9am-7pm (usually 2 x late shifts per week) & 1 in 4 Saturdays 8am-4pm with a day off in lieu.

Contract: Permanent

Salary: £26,830.20 per annum

Closing Date: 04/02/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining the services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process.
• Conduct risk and needs assessments, ensuring each victim receives tailored support and information.
• Identify barriers to accessing services and work with partners to provide ongoing support.
• Keep accurate and confidential case records on a bespoke case management system.
• Make calls to offer support to victims of domestic abuse, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
• Liaise and actively engage with other local providers to share information on the VS service offer.
• Work as part of a team with staff and the volunteer team to provide a seamless service to clients.

About You

You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting.  Experience in managing a caseload and of completing risk and needs assessments would be beneficial. 

You will need:

• Strong written and verbal communication skills.
• Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
• Good organisational and time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team and independently
• To develop and maintain partnerships with internal and external organisations.
• The ability to maintain professional boundaries and confidentiality.
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.  If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Benefits

The competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.