With the changes in the global landscape and new challenges and opportunities emerging for the establishment and support of ventures in Christian Mission, we are looking to engage an General Secretary for Mission (GSM). The GSM will drive the strategic vision of the Mission Board and oversee its operational activities. This will include guiding the development of new Christian ventures, and supporting existing work especially in India, Nepal, East Africa, UK & Ireland. 
 

The Moravian Church 
The Moravian Church is a worldwide, welcoming, witnessing, evangelical church, with a strong heritage of ecumenical engagement.  Established in 1457, the communion has pioneered education and development ventures in the twenty-four provinces in Europe, USA, Caribbean, Central Africa and Central America, as well as emerging Provinces in South American and Asia. 

The British Province 
The Moravian Church in the British Province is one of the oldest Provinces of the Moravian Unity. Its work is represented through activities in 30 local congregations, organized in 6 districts in England and Northern Ireland, schools that educate children and young people from Early Years to Year 13,  an Archive and an extensive property portfolio, which include settlements at Fulneck, Gomersal, Gracehill, Ockbrook and Wellhouse, In addition, the Province oversees the work of the Moravian Church in India, Nepal, and support the Moravian Church in Western Tanzania on behalf of the world wide Moravian Unity

Kids for Kids is the only charity founded specifically to help children in one of the most challenging regions of the world, Darfur, Sudan. For the past 20 years, we have been transforming the lives of children through a unique package of integrated projects, working closely with the communities themselves. Life in the remote villages is measurably amongst the most deprived in the world.You will be helping transform the lives of children long term when you join our small dedicated team. 

We are based in Dorking, Surrey, but you will be working mostly in your own home allowing flexibility for your own life.  However, it is essential you are able to visit the office once or twice a week.  We would stress, this is a challenging, and immensely rewarding role requiring someone who is hardworking, efficient and accurate and good at managing their own time. You will interact with our donors, Patrons and celebrities as the public face of Kids for Kids.
 

We are currently seeking an Executive Personal Assistant/Fundraiser, which is a key role, enabling us to help even more children, showing that sustainable development is possible. You will be determined to make a long term difference in the world and will be helping us to transform the lives of 550,000 Darfur villagers.  The administrative team is small; so your position is hugely important.

Duties & Responsibilities:
- working closely with the Chairman/CEO to reduce her workload. You will need initiative and imagination to help lead the charity into the next decade.

- you will look after supporters, and our many volunteers, from thanking them for their donations, to keeping them up to date with the latest news from Darfur

- you will be in charge of the office, including our important databases and spreadsheets along with general office duties and maintaining office supplies

-  you will be able to update the website, help organise events, run our social media campaigns and liaise with journalists

- you will excel at writing reports and news leaflets

- you will also manage our biannual mailings and emailing campaigns and therefore be familiar with MailChimp or similar

- you will be good at detail, as it is essential to maintain our records accurately                                                                                                                                 

Candidate Requirements:

- Experienced, self-motivated, enthusiastic and dedicated, with initiative and the ability to work as part of the small administrative team, but essentially with the ability to work independently in your own home

- Reliable and responsible, and good at detail
- Able to use spreadsheets and formulas from the Access database, pull off queries, remove duplications etc
- Able to coordinate with volunteers, supporters and professionals
- Calm and confident individual, with first-class people skills and excellent organisational and IT skills
- Ability to work on your own, and under pressure

You must have a laptop (not Mac) and Windows 10, MS Office including Access, Publisher, plus a good colour printer and fast broadband.

You will be self-employed as the hours will vary, but which are likely to be a minimum of 25 hours per week.  Should you wish to exceed this you will need to justify extra hours but we would encourage you to do all you can to raise awareness and funds to help the children of Darfur.  It is important that you live within easy driving distance from Dorking so that you can visit the office once/twice a week, but you will be happy to work in your own home during normal office hours. We use Zoom for online meetings, What’s App, SKYPE etc.  Documents are stored on One Drive.

If you are looking to make a difference in the world, you could not choose a more effective organisation. You will love to work with our supporters and, like them, know that what you do is transforming the lives of children; you will get real satisfaction from all you do. It is important that you do all you can to support the CEO and take work off her desk! Kids for Kids is growing, and if you are ambitious, you will have the opportunity to be a key part of that future

Please do not telephone the office.  We apologise but because of the number of applicants we have had in the past only those on the shortlist will be contacted.

ASSISTANT OPERATIONS MANAGER 

Are you an accomplished, confident, approachable and empathetic manager? Do you want a job where you make a difference every day? Can you listen as well as talk, be organised as well as flexible?  If this is you, then you should take the next step and apply to join the family of the Fishermen’s Mission.

We are looking for an Assistant Operations Manager to work closely with the Operations Manager to deliver frontline emergency response, practical welfare and pastoral support operations throughout the UK. 

This job is about commercial fishermen and their families and the Fishermen’s Mission staff that support them in times of need.  You will be able to drive consistency and professionalism in service delivery and lead the application of the charity’s values. You will be able to communicate clearly the bigger picture of the charity's aims and will also have the attention to detail to make sure everything is running like clockwork, both from an administrative perspective and in terms of HR, compliance and governance.

The role will entail significant travel to staff at the fishing ports and harbours throughout the UK. (Easy access to major travel routes would be an advantage as it is anticipated that the succesful candidate would be expected to be travelling and visiting operational staff around the UK for approxiamately 70% of the time. )

As a key player in the Head Office team, you will also be able to input to the development of operations at the management level. This is one of the most rewarding jobs you could ever hope to have. 

The Fishermen’s Mission is a Christian charity that has been around since 1881.  We help active and retired commercial fishermen and their families.  You could be part of our vital work.   Relevant experience is important, but we’re not caught up in qualifications; we are looking for the right person.  Someone who can organise and inspire a dispersed and diverse team to perform willingly and consistently.  Sound like you? Get in touch.

We are looking for an enthusiastic Business Administrative Assistant to join our new team to support us during our start-up phase with administrative business support. The role of the YPF Trust’s Business Administrative Assistant will be to support the administrative function the Charity and team.

Main areas of responsibilities will include:

Business Administrative Assistant to perform a variety of administrative and clerical tasks.

Duties of the Business Administrative Assistant include providing support to the Head of Operations and Membership Development and wider YPF Network

Finance & Systems

• Assist with finance administration e.g., setting up invoices and expenses on CAF bank online, adding invoices and expenses on financial software Book Check.
• Maintain paper/electronic records for all financial transactions.
• Work with Head of Operations and Membership Development to provide office expenditure, staff expenses, payroll and any other financial information required.
• Process payments and other finance support as required.
• Liaise with all staff to conduct System review on a quarterly basis.
• Manage back-office support systems; including the YPF Trust Office365 and Zoom accounts.
• Support with the setup of a CRM database and manage updates accordingly.

Digital & Communications

• Support in setting up, managing, and maintaining up to date mailing list via our chosen marketing automation platform, ensuring new YPF contact details and partners are added.
• Support the management of website content, adding relevant information as and when required, including the uploading of resources to the YPF-in-a-box tool

HR & Governance

• Assist to ensure all relevant policies for the organisation are in place, up to date and communicated to staff and trustees.
• Support the development and delivery of staff management processes including staff appraisal, system, training, and maintain records on leave and absence.
• Keep full and appropriate records HR records for all staff and volunteers.

Events & Network Support

• Arranging meetings, booking rooms, taking minutes, and arranging hospitality as and when requested.
• Support on administrative duties around network and training events
• Taking a supportive role in the management of the HR and Governance Working Group for the YPF Network, acting as a centralised point of contact for HR and Governance related developments for the Network

Person Specification:

Essential

• Good level of written and verbal communication and interpersonal skills
• Attention to detail
• Ability to prioritise & work across multiple projects
• Good knowledge of finance admin processes and software 
• Good knowledge of Microsoft Excel, Word and Outlook is required
• Good knowledge and experience of virtual meeting platforms like Zoom and MS Teams

Desirable

• Use of database and CRM systems
• Creative skills and innovative ideas
• An understanding of voluntary sector 
• Interest for children and young people having the best start in life. 

Responsible to:  Head of Fundraising

Salary:  £22,000 per annum Pro Rata

Benefit:  3% Employer’s Pension Contribution 

Tenure:  One year contract

Hours:  Part time: half days 5 days per week

Location: Home working with occasional office attendance from mid 2021 and event attendance around London.

Data and Administration Assistant to the Fundraising Team

Working within the Fundraising Team at HQ to make sure our confidential and highly valuable data is kept up to date this person will also provide administrative support to the five members of the team. This is a vital role which will enable the team to be significantly more effective in their fundraising activities. 

Management cleaning of data on our Raiser's Edge database which contains details of our major donors and prospect lists

• Becoming the team expert on the use of our Raiser’s Edge database

• Updating donor information in the database with

  • accurate meeting notes,

  • event attendance,

  • relationship details,

  • fundraiser assignations,

  • solicit and constituent codes

• Cleaning and coordinating prospect lists held outside our database and aligning data with the database

Administrative support to the team

• Production of agendas and papers for team meetings, Fundraising Board Meetings, LDBEN Board meetings and Liberty Board meetings.

• Prospect research for major donors, LDBEN & Liberty Network & Legacy prospects and production of donor briefs for the leader’s office.

• Managing the diary of the Party Treasurer and team members to coordinate donor meetings and calls.

• Management of our communications software lists to make sure our comms lists are up to date and match the data on Raiser's Edge

• Support the organisation of events by booking venues and speakers

• Support communications by coordinating content and proof reading

Person Specification

This is a fast-paced role suited to someone with excellent organisational and computer skills, effective time management and good interpersonal skills.

The role would suit someone looking to gain professional experience in their first role.

Essential Skills and Experience

1. Assertive self-starter with strong administrative skills and excellent attention to detail

2. Excellent computer skills including Word, Excel, GSuite, ideally also Raiser’s Edge or a similar fundraising database and Iterable (or Mailchimp)

3. Good communication skills, both orally and in writing

The ISM is looking for an experienced professional to work closely with the CEO  to lead its external affairs function – it is an incredibly exciting opportunity for the right person. The ISM’s lobbying and advocacy is second to none so we are looking for an extremely committed individual who will go the extra mile and deliver real change across a range of policy areas from Brexit to Covid 19 and music education.

Your role will be to work alongside the CEO to manage the EA staff team together with the research, campaigning, communications and policy functions, ensuring that we do everything we can to support and protect musicians. The ISM has seen significant growth in terms of its membership over recent years which now stands at close on 11,000 members and much of this growth has been driven by its campaigning.

You will be a highly experienced external affairs professional and have at least 3 years management experience.  You will be able to demonstrate significant effectiveness in lobbying and advocacy and you will be a fantastic team player who can motivate colleagues and enjoys working in a very busy team.  You will have excellent written and interpersonal skills with great attention to detail and strong emotional intelligence. 

You will be joining a professional staff team who are normally based in Bayswater, London but are currently working from home, where the emphasis is on good communication and team work.

To apply please send a full CV and covering letter saying why you are right the person for the job and join us in supporting the music sector at this critical time.

Closing date is Monday 17 May at 9.30.  Interviews will be held shortly thereafter.

Shannon Trust is a charity operating across England, Wales and Northern Ireland, supporting thousands of prisoners a year to transform their lives by unlocking the power of reading. We inspire and train prisoners who can read to teach prisoners who can’t.  2020 saw the organisation adapt due to COVID19 – and we are now building an exciting new strategy that will see a step-change in the number of people we support, the expansion of our offer in and outside of prisons, the significant development of new digital tools and a focus on innovation. We are now looking for a new proactive, committed, and enthusiastic colleague to join our team and help us continue our journey towards greater impact through reducing re-offending and improved life chances.

The Communications & Fundraising Assistant will play a key role in Shannon Trust’s communications with a range of stakeholders and in generating income from various sources. The post holder will have day-to-day responsibility for assisting with supporter engagement, brand consistency and tone of voice through our systems and platforms, as well supporting the research, prospecting, applications and stewardship of all investors, volunteers and donors.  If you work well in a team, can spin many plates and enjoy fast-paced, varied work, then this could be the role for you.

The closing date for the role is 9am Monday 31st May 2021.  Interviews will take place remotely using Teams.  Shortlisted candidates will be invited by email.  The following date is confirmed for interviews; Thursday 10th June 2021

Operations Executive

We are looking for an Operations Executive to get involved in the full breadth of the day-to-day activity of a busy charity.

Our client is a compassionate, dynamic and community-focused charity working to alleviate poverty caused by problem debt and lack of financial capability. If you are passionate about helping people, then this role could be for you. It is much more than just a job - you'll get to see peoples' lives changed and dignity restored!

Internal Job Title: Operations Executive

Location: Flexible between central London and home based, with some travel between local branches

Salary: £22,500 – 25,000p.a. depending on experience

Benefits: 33 days holiday (inclusive of bank holidays), 3-6% pension contribution depending on service

Contract type: Full time, permanent

Closing Date: 21st May 2021

About the Role:

Our client is a small but expanding charity, they are at a point of growth and expansion and this role will enable the right candidate to help equip the team to make a difference to some of the most vulnerable people in the community.

As Operations Executive you will provide vital operational support including; client onboarding, triaging and appointment administration; supporting volunteers including recruitment and training coordination; administering client grants and basic bookkeeping; and general administration.

You will report directly to the Head of Operations and be a key member of the central services team. You will have exposure to all aspects of the charity’s work. You will input directly into the development and implementation of organisational strategies, policies and practices to ensure the charity can realise their mission and support clients.

About you:

You will be an extremely well organised and competent individual, with either personal or professional experience of helping others and a passion for working with the most marginalised in society. You will be a problem-solver with a pro-active ‘can do’ attitude and be comfortable working on your own initiative

You will need to bring with you the following skills and experience:

• Great communication skills, with an ability to respond to multiple enquires across several mediums
• Effective writing skills, a good telephone and video call manner
• Demonstrable time management skills and the ability to multi-task
• Interest in and attention to detail
• A desire to be a part of a team supporting emotionally and/or physically vulnerable individuals many of whom who may be dealing with complex needs
• A proficiency in IT and enjoy troubleshooting, along with a strong command of the Microsoft office suite and an enthusiasm for testing new software and ways of working
• A strong ability to show empathy, compassion and patience
• Proven ability to work in a cooperative and flexible manner within a team ethos and a willingness to ‘muck-in’

Above all else our client is looking for an individual who is keen to support and play their part in implementing their vision and be an enthusiastic advocate of the work they do to alleviate poverty. They are a faith based charity and although being a practicing Christian is not an occupational requirement, they are looking for someone that is comfortable with their Christian ethos and champion its core values. If this sounds like you, then apply today with a CV and covering letter explaining how you are a good fit for the role!

Other roles you may have experience of could include: Office Manager, Administration Manager, Executive Assistant, Operations Manager, Office Coordinator, Administration Coordinator, Office Coordinator, Charity Operations, Front Office, Facilities etc.

As part of your application you will be asked to provide an up to date CV.

Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join the charity as we embark on our new ambitious strategy for 2021 – 2023 and increase our profile, impact and reach so more people can live a happy, connected and purposeful later life.

Working closely with the Services Manager, the post holder will provide first class administration support for the Community Services Team in and around Nottingham.

The ideal candidate will need to have a person-centred approach with outstanding organisational skills. The successful candidate will be able to demonstrate a kind, welcoming, responsive approach, with the ability to have active listening skills.

Independent Age is passionate about connecting people, places and services together to combat loneliness. We are looking for community focused individuals with a real desire to make a difference.

The ideal candidate will have experience or knowledge in the following:

• Working with community partners
• Clearly describing a broad range of services available to people who use services
• Dealing with general enquiries either face to face or telephone.
• Signposting to a range of internal or external agencies and services
• Supporting colleagues with events and activities
• Managing electronic diaries
• Microsoft Office
• CRM systems such as Salesforce
• Video calling such as Zoom and Microsoft Teams
• A full driving license would be an advantage

As well as a competitive salary we offer 28 days annual leave plus public holidays, a generous pension scheme with life assurance, learning and development opportunities, season ticket loans, a cycle to work scheme and an employee assistance programme.

This role is home based in Nottingham with potential to become office based in the Nottingham region.

We are passionate about equality, diversity and inclusion and creating an environment where we can ALL be ourselves

Independent Age is committed to safeguarding and this role will require a Standard DBS certificate.

Interview will be held on: Wednesday 2 and Thursday 3 June

To apply, please visit our website to submit a covering letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with a CV.

The new post of Programme Manager will focus on the development of new projects to support lone refugee youth – sometimes referred to as ‘unaccompanied asylum-seeking children (UASCs)’ – in conjunction with new partners and beneficiaries. The Programme Manager will also introduce an evaluation framework and have the opportunity to influence our current programme work.

The Separated Child Foundation is in a period of growth and it is an exciting time to be joining us.

Hours: 14 hours a week

Salary:  £28,000 to £32,000 pro-rata commensurate with experience and depending on geographical location

Contract: One-year initial contract (additional hours and extension of the contract will be dependent on the CEO securing further funding)

Location: Home-working with UK travel as required

Deadline for applications: 9.00am on Monday 17th May

Job title: Managing Director of Lightful Solutions

Department: Lightful Solutions

Seniority: At least 5 years of experience of running large internal teams (between 20-50 people)

Reporting to: The CEO 

Direct reports: 8

Indirect reports: 13 full time, plus 6 contractors

Compensation: Highly competitive salary with stock options + other benefits

Location: Remote working, then 1-2 days in an office per week in London or Bristol

At Lightful, we believe those doing the greatest good deserve the best technology. Our products and services are designed for charities and nonprofits to simplify their work and amplify their impact.

Our journey to this point has had many successes. We work with hundreds of nonprofits and foundations each year to improve how they use digital. We are a certified B Corporation, ensuring that community, the environment and our staff are central to all of our decision making. We are a recognised Living Wage employer, and have been profiled in The Sunday Times, Forbes and Sky News. We are in The Escape 100, as one of the best companies in the UK to escape to for a career with purpose. And we are supported by a wide array of incredible investors, including Nick Mason CBE and Dario Franchitti MBE.

Lightful is a business built to create impact both in and out of the office. Our people and products support nonprofits in 58 countries around the world, organisations that are solving some of our planet's greatest challenges. Our work has helped small charities increase fundraising by 64% year on year. Since achieving B Corp status in 2020, we have created an impact out of the office too. We have planted 12,371 trees planted through our employee carbon offset programme, saved 295,497 litres of water, and offset 1,107 tonnes of Carbon Dioxide emissions through 28 global carbon reduction projects.

We are expanding our senior leadership team, with the addition of a Managing Director (MD) to drive the growth and continued excellence of one of our 3 core business units: Lightful Solutions. This role will be the lead role in Lightful Solutions, a tailor-made technology consultancy that exists to help nonprofits embrace change, with best-in-class technology solutions that are dependable, secure and effective.

This position reports directly to our CEO, and works closely alongside our Co-Founders, the MD of Lightful Products and the MD of Lightful Learning to drive and influence the long term direction, profitability and impact of Lightful. 

You will have responsibility for the overall business strategy for Lightful Solutions. In this role, you will drive consistent and rapid revenue growth, lead our exceptional client delivery teams to develop Salesforce Solutions and deliver excellence to all of our clients. Internally, you will drive technological excellence in delivery, growth and development of the whole team through cross-team initiatives and continue to double our impact and our revenue year on year. 

If you have a track record of driving revenue growth, have experience delivering project excellence on behalf of clients, revel in managing a multi-disciplinary and exceptionally talented team, and are looking to focus your career to create immense impact not only for this high growth scaleup, but for our clients and for our planet, then this is the role for you.

What can we offer you?

• The opportunity to join our senior leadership team, working closely with our three Co-Founders and two other Managing Directors
• The opportunity to lead a profitable technology team that has a track record of doubling its impact and revenue each year 
• The opportunity to drive growth, change and innovation within one of our core business units
• The opportunity to develop and lead experienced client delivery teams of talented and passionate professionals across projects in the UK, North America and EMEA 
• The opportunity to shape a consultancy service at the cutting edge of digital innovation, using technologies such as Salesforce
• The opportunity to build on established relationships with world leading charities such as the Bill & Melinda Gates Foundation, the Rhodes Trust and Citizens Advice, and the opportunity to create many more
• The opportunity to enjoy and thrive in a role that drives high social and environmental impact
• The opportunity to be a thought leader through spoken and written work by representing Lightful's work in the growing Environmental, Social, and Corporate Governance (ESG) and #techforgood space

What is the vision for the business that you will develop?

• To create a business that is an inspiring innovation hub within the nonprofit sector
• To create a business that puts user experience, user adoption, delight and impact at its core
• To create a business that values entrepreneurship, ambition and fun within the team
• To create a business that thrives on a fast pace of working, autonomy, and change
• To create a business that delivers excellence across all Lightful Solutions projects whilst ensuring client satisfaction and impact

Our story

At Lightful, we believe that those doing the greatest good deserve the best technology.

We’re passionate about making the best technology accessible to charities and nonprofits. Our products and solutions help organisations unleash the power of technology and make the good work they do even greater. Our products and services are designed to simplify the work and amplify the impact of charities and nonprofits. 

In 2015, Lightful was launched by Vinay Nair, Johnny Murnane and Carlos Miranda. Three friends who all had different exposure to the nonprofit sector, they all realised the same thing - nonprofits were not getting the technology they deserve.

Before evolving into Lightful (pre-2015), we were a YouTube certified multi-channel network (MCN) known as Thunderboom. Our original intention was to help charities and nonprofits of all shapes and sizes monetise their video content.

Things changed - as they do - and we eventually pivoted. We left our MCN ambitions behind, and we launched our now award-winning Lightful Social Platform. At that time, the company became known as Lightful.

From there we grew our consultancy services - now Lightful Solutions - and developed a comprehensive 12-month course to equip charities with the digital skills and capabilities they need to become more resilient - Lightful Learning's BRIDGE programme.

Lightful values

As a certified B Corp, we’re a values-led organisation, and our values are integral to the Lightful culture. Our Lightful values are:

• To act with audacity while remembering humility
• To understand the importance of both listening and leadership
• To practice generosity whilst showing accountability
• These all lay on the foundation of respect and integrity

Our business units
We offer three services to charities and nonprofits; Lightful Products, Lightful Learning and Lightful Solutions. Each business unit is different but highly interconnected, designed for the different needs of the social and environmental-focused organisations we’re proud to serve and work with.

Lightful Products
Lightful Products helps drive organisations forward with ready made software such as: 

• Lightful Fundraising Pages, fully customisable and branded to clients look and feel, to enable clients create engaging experiences that drive donations
• Lightful Social Platform, the #1 social media tool for charities, it helps charities schedule social media content, increase engagement and save time
• Lightful Components, a toolkit of adaptable components designed to build flexible, design-driven online communities

Lightful Learning

Lightful Learning helps our partners master real world skills through a combination of tools and support, building their confidence and resilience. It was designed to grow digital skills and increase effectiveness within the nonprofit sector.

Building resilience in digital growth and engagement (BRIDGE) is Lightful Learning's flagship programme for impact organisations looking to future-proof their operations at a time of great change. It combines a learning syllabus, delivered through a combination of live and recorded sessions and webinars, with the Lightful Social Platform. BRIDGE is supported by foundations and other funders, and offered to small-to-medium sized charities that they support.
 

Lightful Solutions
Lightful Solutions has been a Salesforce Partner since 2017 and has worked on almost 100 projects with over 50 clients. Our team has 27 members, including user researchers, UX designers, UI designers, developers, architects, administrators, business analysts and project managers. We have more than 60 Salesforce certifications across our team and more than 175 combined years of Salesforce consultancy experience specialising in: 

online communities, digital transformation, digital strategy, CRM support, digital fundraising, and Scoping and Solution Design (SSD).

Our design and development process is as follows: 

• Identify - Understanding the client’s ambitions, challenges and pain points to let us identify tailored approaches and opportunities
• Imagine - Our human-centred design process keeps user experience at the front and centre of how we deliver a client’s impact goals 
• Implement - We build and implement custom solutions using agile methodologies and close collaboration to ensure smooth delivery and transition

We have designed processes and large-scale implementations for major projects with significant cost and efficiency implications for organisations such as The Rhodes Trust, the European Society of Cardiology, the Esmée Fairbairn Foundation, the Bill and Melinda Gates Foundation, Atlantic Fellows, The Big Give, Frontline, Independent Age, Schmidt Fellows and Save the Children UK.
 

What does the role involve?

Key accountabilities

• Alongside our Co-Founders, MD of Lightful Products and MD of Lightful Learning, you will influence the long term direction, profitability and impact of the Lightful business
• Lead delivery to drive rapid and exponential growth of our Lightful Solutions business unit
• Create and execute the business strategy for Lightful Solutions 
• Orchestrate and deliver year on year revenue growth for your business unit, ensuring revenue targets are achieved monthly
• Ensure excellence is delivered across all Lightful Solutions projects whilst ensuring very high client satisfaction and impact
• Responsible for ensuring that every Lightful Solutions proposal is feasible and viable within the team through working with the Business Development team, meeting potential new clients during the RFP processes, signing off on all proposals
• Form an excellent working relationship with our two other Managing Directors - all three of our business units align and should be optimised to create and execute mutually beneficial business development opportunities
• Lead on initial project meetings to explain Lightful’s approach to digital transformation, emphatically understanding users' needs, and advising on how to achieve the best results for each and every client

Internal responsibilities

• Lead the delivery of Lightful Solutions strategic plan to meet revenue targets, produce work that delivers impact for happy clients, increase delivery robustness, and have standout quality through structure and clear standards
• Manage a growing team of 21 talented employees ranging from Salesforce Administrators, Technical and Solutions Architects, Developers, and Project Managers in addition to a non-permanent team of 6-10 contractors
• Motivate, advise and provide structure to Lightful Solutions team to meet objectives and manage own development goals within team
• Harness creativity and new ideas within the team and ensure structure for success

Experience

• At least 5 years of experience of running large internal teams (between 20-50 people)
• At least 5 years of experience of running successful client projects at Associate Partner equivalent level or above
• A history of managing successful consulting and technical projects from end-to-end, including CRM (particularly Salesforce) implementation projects
• Knowledge and expertise on winning and delivering 6 and 7 figure business contracts
• Experience working with, and passion for, nonprofit and/or public sector clients
• You will have a network of leaders across the nonprofit sector in the UK, EMEA and globally 
• Strong technical and development understanding and capabilities 
• Experience managing large, medium and small Salesforce digital transformation projects

• Experience meeting client deadlines and expectations within Agile development environments 

Personal qualities 

• You have a high level of emotional intelligence and an ability to demonstrate empathy with Lightful colleagues and clients
• You are a very strong communicator 
• You have exceptional verbal, written and presentation skills and embody Lightful’s foundational principles of respect and integrity 
• You are equally comfortable addressing people with various levels of technical knowledge
• You are a proven analytical thinker
• You have the ability to support your direct reports and other team members in building solutions and providing both technical and non-technical mentoring and guidance
• You are able  to work in a highly collaborative environment, taking the initiative where necessary
• You are open to new ideas and enjoy coaching and mentoring others to get the best out of them 

Additional requirement

• Eligible to work in the UK without the need of visa support/sponsorship
   

Benefits

You will be a part of our exciting culture that fosters personal growth and development. As we expand, you will be given the opportunity to thrive in a close-knit team environment.

• Highly competitive salary 
• Stock options
• Holiday entitlement is 27 days per annum, plus bank holidays, your birthday off and a day off for moving (once a year)
• Working from home buddy to integrate you into the team
• Simply Health (claim back money on everyday healthcare costs and access to face to face counselling)
• Access to a variety of wellbeing apps
• Regular events e.g. quiz, cook-along, social drinks, summer party, Christmas party
• Lunch & Learn sessions
• Training and development plans
• Volunteering opportunities
• Cycle to work scheme
• Paid parental leave and nursery benefit
• Lightful kids events

Inclusion of a diverse range of opinions and perspectives is core to Lightful’s open culture and ongoing success. Therefore we never discriminate on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

*No recruitment agency requests please* *We only work with direct applicants*

Westbank is a registered charity established in 1986 and became company limited by guarantee in 2007. The organisation was originally set up to provide practical and emotional support to people in the villages along the west bank of the River Exe. The organisation now works with communities and individuals across Devon.

Devon Carers is one of the largest and most successful carer’s services in the UK, providing information and support to 20,000 unpaid carers of all ages, and is the focus for the delivery of a number of services for carers across Devon. These include:

• Awareness-raising and identification of unpaid carers of all ages;
• A countywide helpline, providing easy access to information and support;
• A team of support staff facilitating carer assessments, carers support groups, school-based activities and time-limited one-to-one support.
• Hospital Services team to provide information and support to unpaid carers and the people they care for;
• Young Carers team who provide information and support to unpaid carers under 18 years of age.

Westbank employs local staff to deliver the work of Devon Carers, across Devon, as part of an integrated service, therefore, we are looking to add to our team of staff providing support to carers, by telephone and face-to-face.

Overall Job Purpose

To provide a range of administrative support to the projects undertaken by the Community Engagement Team.

To apply

Please download an application form from the Westbank Community Health and Care website.

We will be shortlisting on the following criteria so please use the supporting statement to evidence how you meet these.

Shortlisting Criteria:

• Experience of supporting the administrative tasks of a busy team;
• Ability to be flexible to respond to competing priorities for the team;
• Ability to be organised and complete tasks independently (after induction);
• Ability to use IT, including MS Word, Excel, Outlook, to maximise the completion of administrative tasks in a timely way;
• Excellent verbal and written communication skills;
• Ability to make and manage positive working relationships with the team and those who are in contact with the team.

Location: Priest Court, Exminster / Homeworking 

Closing date for applications: 09:00 Thursday 27th May 2021

Virtual Interviews will be held: w/c 31/05/2021

An Enhanced DBS Check is required for this role

Training Administrator

We are looking for a Training Administrator to provide support to a workplace wellbeing training team.

You will be working for a mental health charity, who make sure anyone with a mental health problem has somewhere to turn for advice and support; in total over 20,000 people in Oxfordshire access services each year.

Position: Training Administrator – Workplace Wellbeing

Location: Home based initially. After lockdown the base will be Osney Mead in Oxford with some home working. Some travel within Oxfordshire may be required.

Salary: £21,748 - £24,982 per annum, pro rata – (Point 11 -18 NJC Salary Scale)

Hours: Full or part time hours (26 - 37 hours per week)

Closing Date: 31st May

About the Role

As Training Administrator you will provide support to the workplace wellbeing training team in all areas of administration. Responsibilities will vary from week to week depending on schedules and priorities, but regular tasks will include:

• Taking and typing minutes
• Maintaining and updating databases and booking systems, using CRM, ThankQ
• Taking enquiries from and liaising with existing and potential clients
• Filing and maintaining records
• Booking and coordinating logistics for training courses and meetings
• Preparing training materials and ensuring required stock is available and posted on time
• Using the CRM system to produce regular income and training delivery reports
• Inputting data from feedback forms to relevant systems
• Ensuring effective liaison with all stakeholders and teams internally and externally
• General administrative support to the Training Team and wider Development Team when necessary
• Ensuring administrative deadlines are met
• Marketing and social media support
• Supervision and training of team members

About You

As Training Administrator, you will be an efficient administration professional with the ability to prioritise your workload and use your initiative.

You will have experience of:

• Working in an administrative role
• Minute taking
• Using booking and diary systems
• Posting on social media, creating materials using Canva or similar and updating web content
• Using Microsoft office and CRM’s

As a member of the team you will need to be willing to work flexibly in response to changing organisational requirements and outside of normal office hours on occasion.

Other roles you may have experience of could include: Training, Training Administrator, Admin, Administrator, Administration, Training Coordinator, Training and Events Administrator, Events Coordinator, Marketing Assistant, Social Media Coordinator, Training Assistant. 

Are you an exceptional Administrator? Are you available immediately?

An exciting opportunity has arisen for a temporary administrative support within a membership organisation.

- As the administrator, you will undertake a broad range of administrative tasks to support the team including but not limited to; Dealing and processing post, preparing paperwork, drafting of letters, answering telephone enquiries and escalating calls, effective collaboration with colleagues, occasional minute taking tasks.

The successful candidate will have the following:

- Strong administrative experience, including handling mail, dealing with correspondence, preparing letters, records handling and dealing with telephone enquiries.

- Good Diary Management skills.

- Strong delivery of customer service.

- Excellent Keyboard skills: Typing and Audio Typing minimum 55 wpm.

- Significant understand of equality and diversity issues.

This will be a two-month temporary role, paying £14 Per hour.

If you would like to find out more about this exciting opportunity then please apply with a Word copy of your CV, a cover letter is not required at this stage.