Here at Mercy UK we have a passion for God, passion for people and passion for excellence – this means we are committed to becoming an organisation where team members feel supported, valued and challenged to deepen their personal and professional growth. As an agile and fast-moving team, we seek to give our very best to what we do in attitude and activity.

As a Pastoral Support Worker, you carry heart and passion for the emotional, mental and spiritual health of the incredible women who are residents of the Mercy UK home. You have a unique set of skills; bringing together keen organisational and administrative skills with pastoral people skills. You are a cheerleader and at times, a coach to a diverse set of residents, all of whom are wired differently, with different learning styles, outlooks and life experiences but all of whom are united in their pursuit for freedom from life-controlling issues and into intimacy in their relationship with God, self and others. 

You are safe hands as the primary point of contact and support for residents during evenings and weekends and your experience and abilities in pastoral support and communication equips you to deliver a fun yet informative schedule. You are able to perceive the needs of the group as well as the individual resident and you can hold these in tension. You are confident in your judgement and decision-making and understand the importance of working as a team and seeking guidance, where needed.

As residents wrestle through their own healing journey and put into practice all they are learning, you can prayerfully direct them, support and signpost them towards healthy choices and ways in which they can strengthen themselves in their own relationship with God, understanding that your best days are when you are in overflow in your own discipleship journey. 

Job Description:

The post will include but is not limited to:

• Working innovatively with residents in their engagement with creative solutions and tools to improve their emotional, mental, physical and spiritual well-being.

• Offering accountability in a resident’s self-administration of medications and facilitating the provision of medical care, as directed

• Empowering residents to improve their confidence in the kitchen, cooking and food-handling 

• Facilitating the residents’ evening and weekend engagement with their external support network such as her home church, friends, family and other support partners through scheduled internet/email, post and phone use

• Creating fun and dynamic workshops and activities based on your own hobbies and passions, encouraging residents to explore their own creativity and skills

• Cultivating a sense of safety and consistency in the home by facilitating a fun yet informative programme schedule on and off-site and communicating changes or delays appropriately to the resident group and where necessary, the wider team

• Facilitating constructive and healthy discussion of Christian teachings and theology, and demonstrating healthy and appropriate personal boundaries and conversation within the home

• Transport residents to and from offsite activities including to and from church services and hospital or doctors’ appointments

• Willingness to be disturbed during sleeping hours to offer support, prayer or sleep-aid guidance to residents requiring support

• Ensuring any significant matters are communicated appropriately and promptly to ensure resident needs are being handled with excellence across the team

• Connecting regularly with the Senior Programme Manager in a one:one setting and being willing to engage in reflective practice towards personal and professional development.

• Undertaking a variety of administrative tasks, as directed, and ensuring the efficient filing and security of resident personal, sensitive and confidential information, upholding discretion at all times and ensuring that resident information is processed in line with regulatory requirements.

• Presenting the vision and mission of Mercy UK and being willing to deliver training to Christian audiences of all denominations and backgrounds as well as bringing an example of healthy Christian leadership in line with Mercy UK’s statement of faith and lifestyle policies. 

• Remaining discerning, innovative and open to change, offering your skills and support across the charity, as needed.

• Undertake continued training, be an active participant and show commitment to personal and spiritual development.

• Adhere to ethical practice, strict confidentiality, disclosure and safeguarding policies and use discretion at all times.

An opportunity has arisen for a Pastoral Support Officer, within their Team reporting to the Performance Manager for the Wakefield and Barkerend Centres.

The main objectives of the role are:

• Support learners to be retained on their programme of study, by working with them and tutors throughout their time on their Study Programme
• Work with learners and tutors to provide interventions to improve learner engagement
• Support learners to overcome barriers to learning.
• Work with tutors and Performance Managers/Managers to monitor punctuality and attendance, liaising with tutors and assisting with interviewing persistent poor attenders and their parents/carers, to encourage co-operation and support.
• Providing effective care and guidance for learners, including those with SEND, Child Protection issues and Looked after Children.
• Developing and maintaining positive relations with parents/carers, fostering an open-door culture to encourage active involvement in their children’s education.

Requirements:

• Experience of working with disadvantaged young people
• Experience of working within a Training environment
• Successful track record of working with hard-to-reach young people
• Maths and English qualifications at a grade C and above or equivalent
• You must have a willingness to undergo training as required.

About them:

Our client is committed to helping individuals, organisations and communities succeed through learning and work. They have a strong track record of successfully delivering government funded initiatives and contracts including ESF contracts and Study Programmes. They are also a provider of advice and support services to young people and adults in the Yorkshire and Humber area

Location: Based in Wakefield – to work across Wakefield and Barkerend Opportunity Centres
Job type: Full Time permanent contract
Hours: 37 hours per week
Salary: £24,603.60 per annum

Closing date: 16th December 2021

Interviews TBC

No Agencies Please

You may have experience of the following: Pastoral Support, Pastoral Officer, Education, Child Development, Functional Skills, Learning, Pastoral Care etc.

An opportunity has arisen for a Pastoral Support Officer, within our client's team reporting to the Performance Manager for the Bradford Centre.

Pastoral Support Officer Responsibilities:

- Support learners to be retained on their programme of study, by working with them and tutors throughout their time on their Study Programme
- Work with learners and tutors to provide interventions to improve learner engagement
- Support learners to overcome barriers to learning.
- Work with tutors and Performance Managers/Managers to monitor punctuality and attendance, liaising with tutors and assisting with interviewing persistent poor attenders and their parents/carers, to encourage co-operation and support.
- Providing effective care and guidance for learners, including those with SEND, Child Protection issues and Looked after Children.
- Developing and maintaining positive relations with parents/carers, fostering an open-door culture to encourage active involvement in their children’s education.

Pastoral Support Officer Requirements:

- Experience of working with disadvantaged young people
- Experience of working within a Training environment
- Successful track record of working with hard-to-reach young people
- Maths and English qualifications at a grade C and above or equivalent
- You must have a willingness to undergo training as required.

About our client:

Our client is committed to helping individuals, organisations and communities succeed through learning and work. They have a strong track record of successfully delivering government funded initiatives and contracts including ESF contracts and Study Programmes. They are also a provider of advice and support services to young people and adults in the Yorkshire and Humber area

Location: Bradford, West Yorkshire
Job type: Permanent
Hours: Part Time, 18.5 hours per week
Salary: £24,603.60 - £25,856 pro rata per annum (actual salary £12,301.80 - £12,928 per annum)

No Agencies Please

You may have experience of the following: Pastoral Support, Pastoral Officer, Education, Child Development, Functional Skills, Learning, Pastoral Care, etc.

Ref: 105 215

Care Team Member

Responsible to: Care Team Leader

Hours of Work: According to individual contract, with a requirement to work some unsocial hours as needed including evenings, weekends and nights

Place of Work: Martin House and in the Community

Overall Purpose of Role:

To create and support a homely and welcoming environment in which families feel safe nurtured and rested. Provide care (physical, emotional, spiritual and social) to the affected child and their family. To work flexibly both within Martin House and the community

Tasks and duties:

1. To contribute positively to the creation and help sustain the welcoming community environment, and to establish good communication.
2. To provide total holistic care to the poorly child, including activities such as play and recreation as well as attending to the child’s physical and emotional needs.
3. To hold each member of the team in positive regard and to foster a culture of respect and consideration between all staff.
4. To work flexibly alongside families respecting the child routine of care.
5. To ensure that care routines and practice are documented accurately and clearly communicated.
6. To participate equally with other care team members in general household activities to facilitate the smooth running and family feel of Martin House.
7. To ensure accurate and contemporaneous record adhering to standards of confidentiality at all times.
8. To work closely with the Care Team Leader on each shift and inform them of any issues that need resolving.

Health & safety:

1. To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times.
2. To report all accidents incidents and untoward incidents to a Deputy Director of Care and Clinical Services.
3. To be aware of your health and safety responsibilities as an employee and adhere to these.

Personal development:

1. To adopt a positive and reflective approach to personal and professional development.
2. To participate constructively in a yearly annual appraisal.
3. To undertake core competencies for clinical skills and specific training and to remain updated.
4. To work in conjunction with the education co-ordinators to develop your practice and care for the children.
5. To work contracted hours including unsocial hours as required, weekends. evenings and nights.

All Martin House Employees are expected to:

1. Uphold the values of Martin House and behave in a professional manner at all times.
2. Value equality and diversity and comply with relevant equality legislation.
3. Attend 1:1s with line manager, team meetings and annual appraisals.
4. Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
5. Take responsibility for one’s own personal development.
6. Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
7. Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
8. Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
9. Comply with information governance requirements and maintain confidentiality at all times, as required.
10. Work within all Martin House policies and procedures.
11. Communicate a positive image of Martin House and protect its reputation.

This job description reflects the present requirements of the post and will form the basis of performance appraisal.  As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Care team members may be required to drive a Martin House pool car.  These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence.

Martin House has a multi-professional; multi-skilled team seeking to reach out to each family in a way that most helps them. Because of this team members may be expected to accept a different or unusual task or role.

In order to provide a good standard of care at all times, all care team members will work a variety of shifts, including night duty, weekends and bank holidays

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS check.

Equality Statement:

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

Vacancy:  Senior Programme Finance Officer

• Deadline: we reserve right to close recruitment asap
• £25 – 28,000
• Full time 
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into a big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim Charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognizable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for the last 18 months, but we are instigating a move back a brand new office in early 2022, coupled with a new flexible working policy
• Please read our latest Annual Report here

About the role 

This key role will support the Programmes team with the delivery of financial compliance controls and oversight and financial quality assurance related activities, with a specific focus on clear budget / spend justification, budget and spend tracking and partner compliance with internal financial processes, guidelines, and mechanisms.

The successful candidate will provide guidance in budget control and use this expertise with a specific focus on departmental budget control and partner project budget evaluation and control and financial reporting. Reporting to the Audit and Compliance Manager, the Senior Finance Audit Officer (PFO) will also provide critical support in the monitoring of, and compliance with donor and internal PA rules and regulations related to financial controls and other key functions as required.

Additionally, we expect this role to be able to provide advice, reflection and assessment to managers across the department and ensuring compliance to our own processes and procedures and that any budgetary risks are highlighted, prioritised and appropriately mitigated. Alongside the risk element, the finance audit officer will also look to support the development of financial controls systems which will allow the Department to better manage thematic budgets, commitments and liabilities and fund availability per thematic area or partner and country.

You will collaborate with other teams within the department and wider organisation to create a culture of compliance and good financial management, which will require high levels of diplomacy and tact, with the ability to stand by your decisions.

Key areas:

Grant Management and Budget Control

1. Review critically project budgets, costings and justifications investigating where necessary, cross check with narrative deliverables and give feedback to Regional Managers and others where relevant highlighting issues and areas of improvement.
2. Reviewing expenditure reports, investigating variances, GISS, supporting financial documentation, evidence of spend and justification commenting on irregularities and sharing with desks for follow up.
3. Support Desks in engaging partners and advising on practical solutions and advisories to improve the quality of budgeting, reporting and value for money.
4. Support with project submission forms and with commentary on variances and project risk
5. Supporting Project Managers with specific queries regarding the financial aspects of the project
6. Keep updated records of all grant commitments and track and log all payment schedules, installments paid and any deviance in the grant, budgets or spend plans during the lifecycle of any specific project.
7. Ensure the regular and timely update of departmental payment register.
8. Review outstanding project payments and flag where payment schedules are falling behind so relevant remedial actions can be taken by Programme Officers and relevant desks.

Departmental Budget Development and Control

1. Support with annual departmental budgets, forecasting expenditure developing the annual budget with different departments and affiliates.
2. Ensure monthly programmes commitments and liabilities are logged appropriately and shared with finance.
3. Update thematic budget availability versus planned commitments allowing for real time clarity on fund availability monthly/quarterly basis.

Compliance and Audit

1. Conduct routine compliance reviews of partner grant budgets, expenditure, justifications, evidence and that all relevant and required documentation is received before approval for follow on grant payments or approvals.
2. Support with project internal financial audits both internally and externally and ensure timely response to audit requests and queries from programme desks.
3. Raise financial compliance issues proactively with Senior Management.

Other

1. Ensure all project related documentations are appropriately stored and easily accessible to auditors
2. Support the monitoring of procurement plans, dossiers etc with view to ensure open process and VFM
3. Any other duties as may be reasonably requested by the Head of Programmes and Senior Management.

The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time. You may, from time to time, be required to work evenings, Saturdays or on a Sunday.

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.                                                              

Required  

• Bachelor’s degree in a relevant field and qualified in a recognized accounting or finance qualification. Relevant solid work experience to compensate for the lack of qualifications can also compensate for lack of qualification. Candidates who are in the final stages of studying towards a major accounting qualification such as ACCA, CIMA, CIPFA, ACA or recently qualified are also welcome to apply.
• Minimum 2 - 3 years’ experience in an accounting/finance role with applicable experience in grant management/financial control/internal audit.
• Ability to deal with highly sensitive and confidential information
• The ability to work with minimum direction, and to respond swiftly to requests E
• Excellent verbal, written and interpersonal communication skills
• Able to manage and prioritise multiple tasks
• Able to work well under pressure
• Attention to detail 
• Strong organisational and time management skills
• Flexible and enthusiastic approach with an ability to use initiative and be proactive
• Ability to work as part of a team and individually 
• Willing to work outside of normal working hours from time to time
• Provides solutions to individual and organisational problems.
• Self-motivated, with the ability to work with a high degree of autonomy and respond to a rapidly changing external environment.
• Extensive knowledge of Microsoft Office including Word, Excel & Outlook
• Excellent communication skills with a high level of written and spoken English.
• Ability to travel and spend time in field locations.
• The Right to Work in the UK
• To uphold and behave in accordance with the organisation’s core values
• A professional and flexible approach to work
• Commitment to promoting equality and diversity in what we do
• A positive attitude with a strong desire to see the organisation succeed

Desirable

• Grant accounting experience and/or working with Institutional funders (EU, FCDO, USAID) and with international partner organisations.
• Familiarity with non-profit and for-profit sectors and working internationally
• Experience of developing tools, policies and guidance, and establishing new ways of working
• Workable knowledge of a second language

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information.  Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us!

Vacancy:  International Programme Support Officer  

• International Programme Support Officer
• Deadline: we reserve right to close recruitment asap
• £21-24,000
• Full time 
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into a big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim Charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognizable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for the last 18 months, but we are instigating a move back a brand new office in early 2022, coupled with a new flexible working policy

About the role 

We are looking for a dynamic, organised and responsive International Programme Support Officer.  Someone who isn’t afraid of hard work, who shares our values and who wants to be part of something extraordinary.  This exciting post will support the administration and co-ordination for our international programmes, ranging from our lifesaving medical interventions in Syria, to supporting Rohingya refugees in Bangladesh, to emergency cyclone responses in sub-Saharan Africa.   The post holder will work closely with our partners, especially in terms of grant management and relationship building, so we’re looking for a team player, someone very organised and with super people skills. 

Key areas:

• Support all aspects of our partnerships and grant application process.
• Ensure that partnership grant applications are processed in a timely and effective manner in accordance with our policies, procedures and standards.
• Prepare, review and renew MoUs and funding agreements with a range of our partners
• Support the Impact and Accountability unit in the completion of the due diligence process. 
• Maintenance of records and files in line with PA document management and IT policies.
• Provide support to approved projects and ensure there is continuous oversight and support throughout the project management cycle including financial and periodic reporting.
• Communicate with partners including partner conversations as and when necessary and communicate progress or queries to colleagues
• Support Regional Partnership Managers in preparing payments for approved grants.
• Support the Impact and Accountability unit in the analysis of budgets and reports to determine impact, achievements and outputs.
• Support the Emergency Response unit on the processing of humanitarian grants.
• Prepare feedback reports for donors and other stakeholders within appropriate timeframes.
• Provide marketing colleagues with appropriate beneficiary data and case study material etc.
• Verify budgets, invoices and financial liquidation reports to ensure that money is being spent according to the approved operational budget, plan and conduct appropriate desk reviews.
• Review budgets and communicate any changes where needed.
• Ensure the prioritisation of the most vulnerable within the communities Penny Appeal serves by adopting a pro-active, holistic approach to safeguarding.
• Contribute to department workplans, help set budgets and manage programme funds.
• Any other duties commensurate with the accountabilities of the post.

The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time. You may, from time to time, be required to work evenings, Saturdays or on a Sunday.

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.                                                            

Required  

• Level 4 qualification in relevant subject, or equivalent
• Experience of writing formal reports to a high standard
• Aware of best practices for humanitarian relief and development agencies, and current International standards
• Excellent knowledge of all Microsoft Office applications
• Ability to manage multiple tasks and prioritise a complicated workload
• Team player and positive attitude when working with others
• Adaptable and flexible in working style
• Problem solver
• Welcomes diversity

Desirable  

• Level 5 qualification in relevant subject
• Experience of either field work or grant management within a similar organisation (emergency, recovery or developmental)
• Experience working at an INGO HQ

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information. Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us!

Recovery Support Assistant

Do you want to make a real difference to the lives of people? Do you want to work for an organisation that has been providing affordable housing across the UK for over 90 years, as well as caring for the elderly and supporting those who face homelessness?

The Support Assistant role is all about helping to provide supported accommodation to a real mix of people. Often these are people with complex needs and who may have a history of drug or alcohol abuse or homelessness or been recently released from prison.

This isn’t a personal care role, but people say it’s just as rewarding and challenging.

Position: Support Assistant

Location: Huddersfield

Hours: 37.5 hours (part-time also accepted)

Salary: £18.525.00

Contract: Permanent

Closing Date: 12th December

Job responsibilities

As Support Assistant, you will be key in the day-to-day running of one of the supported housing services. These are not care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in the accommodation, including customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure there is an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant. Whilst this is a full time role, applications are welcome from those who would like to work part time hours (16 - 22.5 hours per week).

Who we’re looking for

At times this role can be challenging but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic and able to leave your work at work and not take it home with you.

As a minimum requirement you’ll need:

• Experience of working with people in a customer facing environment

Ideally you’ll also have:

• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction

What you’ll get

• 25 days’ holiday, rising to 30 with length of service + 8 bank holidays per year
• Option to ‘buy’ up to an extra 5 days’ holiday
• 2 days paid leave on top for volunteering
• Paid overtime or Time Off in Lieu – if you do more hours than contracted hours we’ll give you that time back
• Pension scheme where if you pay 6%, we’ll top it up to a total of15%
• Life Assurance equal to 3x your nominal pay
• Free and confidential counselling services (provided by AXA)
• Eye care scheme, £25 towards a test and £50 towards glasses or lenses needed
• Recognition scheme and long service awards

What you’d be a part of

Between April 2019 and March 2020 here are some of the organisations many achievements:

• Every year over 12,000 people are supported across the country, who are homeless or at risk of homelessness
• Supported 3,356 people or households with projects that are funded by the charity side
• The organisation has helped 385 customers develop their employment skills and 238 customers have moved into employment. 147 people have been moved into formal training or volunteering and 11 into apprenticeships
• Through Ladders of Aspiration funding 138 customers have been helped to gain qualifications
• Through the Money Advice service there have been 1,346 referrals and an increase income for customers by £1,162,447
• The organisation has helped support 128 customers facing challenges to live independently and receive support for their needs through the Intensive Intervention scheme

If you’re the kind of person that wants to do a really great job and make a difference to customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help transform lives and revitalise neighbourhoods.

We encourage applicants from all sections of the community so that the organisation can truly reflect the neighbourhoods in which it works.

You may also have experience in areas such Resettlement Worker, Homelessness, Homeless Project Manager, Homeless Caseworker, Project Coordinator Homelessness, Resettlement Caseworker, Housing Support, Substance Misuse Worker, Recovery Worker, Youth Recovery, Health and Wellbeing Worker, Outreach and Engagement, Wellbeing Recovery Worker, Supported Living, Recovery Worker, Criminal Rehabilitation, Substance Rehabilitation, Recovery Support, Recovery and Resettlement Worker, Homelessness, Social Housing, Housing Officer, Housing Support Worker, Social Housing Support Worker, Dual Diagnosis Worker, Housing Officer, Care and Support Worker, Ex Offender, Service Coordinator, Recovery Lead, Recovery Coordinator, Homeless Recovery Worker, Crisis Recovery Worker, Mental Health Recovery Worker, Housing and Resettlement Worker, Resettlement and Integration, Outreach Resettlement.

JOB DESCRIPTION

JOB TITLE: Adult Learning Tutor

REPORTS TO: Adult Learning Team Leader

LOCATION: Based in Morley with possible delivery across South Leeds

HOURS OF WORK:Full-time (37 hours per week)

SALARY BAND:£22,000-£24,000

Purpose of Post

Groundwork Yorkshire delivers a range of adult learning opportunities.  The tutor is responsible for the development and delivery of a range of courses based on the tutor’s skill set. 

Alongside delivery in a range of on-site and off-site learning environments, the role will require management and development of learner portfolios, session planning and evaluation and ensuring compliance of all Groundwork policies and procedures.

The tutor has joint responsibility for recruitment of learners to courses.

Groundwork Yorkshire

Groundwork Yorkshire are recruiting an adult learning tutor for immediate contract starts. The hours are 37 hours per week.  This is a full-time, fixed-term contract position, and will end December 2022. Interviews will be held as applications come in.

The closing date for applications is 17 December 2021 with interviews arranged as applications come in.

We have a vacancy in the Yorkshire and Humber Hub for an Administrator working 17.5 hours per week supporting our Leeds & Kirklees and Bradford & Craven branches. You will be joining a dedicated team of Hub staff and volunteers. 

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services in line with the Bereaved People First Strategy, to strengthen the support we can offer to our volunteers and to bereaved people, and so that we work better together to truly become ‘One Cruse’. 

The post holder will provide administrative support working across the Hub wide area and support our local bereavement services within these areas.

The role is based at our Leeds office with opportunities for home working. The successful candidate will work 17.5 hours over 3 days (Monday, Tuesday and Thursday mornings)

Vacancy:  Admin Officer (Marketing)

• Admin Officer (Marketing)
• Deadline: we reserve right to close recruitment asap

• £21,000 – 24,000
• Full time (would consider 80% FTE)
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place
• Directorate: Marketing

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim Charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognisable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for last 18 months, but we are instigating a move back a brand new office in early 2022, coupled with a new flexible working policy

About the role 

We are seeking an Admin Officer to provide a comprehensive high calibre administrative support to our Marketing Department.You will help the team by carrying out a range of activities, from organising meetings and events, co-ordinating online information, tracking progress of fundraising, arranging invoices, and speaking to supporters & donors.

The Marketing Department is undergoing big investment with several new roles being recruited.You will learn the ropes of ‘all things marketing’ and be an essential part of this growing team - ensuring we all pull together in the same direction, offer one another support and comradery, so ultimately the charity can have an even greater impact on the world.

Key areas: 

1. Provide general administrative support for the Marketing Department, such as diary management, filing, research, arranging meetings, and events and similar tasks 
2. Manage the storage and organisations of all video footage and images
3. Raise invoices and work with finance to ensure these are up to date
4. Manage agencies and suppliers, and monitor quality, delivery, and service
5. Write marketing briefs for agencies and in-house production teams and monitor the outputs. 

6.Maintain high standards of customer care to our supporters, suppliers and wider teams

1. Incorporate feedback and reporting on work from senior members of the team

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.

Required  

• Level 3 qualification or equivalent experience
• At least two years administrative support experience
• Able to multi-task and prioritise workload
• Superb writing skills

• Confidence working online and in the digital environment
• Attention to detail
• Team player and positive attitude when working with others
• Adaptable and flexible in working style
• Problem solver

• Welcomes diversity

Desirable  

• Marketing qualification 
• Administrative support experience within a marketing team 

• Knowledge of Islamic financial matters (Zakat, Wakf, Qurbani etc.)
• International development, and/or working for an organisation which fundraises

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information.  Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us! 

Vacancy:  PPC Executive

• PPC Executive  
• Deadline: we reserve right to close recruitment asap
• £21,000 – 24,000
• Full time 
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place
• Directorate: Ecommerce

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim Charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognizable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for last 18 months, but we are instigating a move back a brand new office in early 2022, coupled with a new flexible working policy

About the role 

We are seeking a PPC Executive to provide a comprehensive high caliber support to our Ecommerce Department.   The team is undergoing big investment with several new roles being recruited.You will learn the ropes of ‘all things Ecommerce’ and be an essential part of this growing team - ensuring we all pull together in the same direction, offer one another support and comradery, so ultimately the charity can have an even greater impact on the world.

Key Responsibilities

• Provide reports for key stakeholders on paid campaign performance
• Optimise PPC campaigns in line with business objectives
• Create and maintain an account hygiene plan
• Feed management
• Manage internal requests from various teams
• Researching and testing new paid media channels as well as keeping up to date with paid media trends or changes
• Support designers, executives, and SEO teams as well as senior management
• Making suggestions and working collaboratively with design and editing team to produce strong content for use across GDN & YouTube
• Conducting competitor analysis
• Doing keyword research

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.

Required:

• Knowledge of Google ads; Shopping, search, display & YouTube

• Knowledge of Microsoft ads

• A knowledge of SEO is desirable but not essential

• Proven track record of creating and planning PPC campaigns

• Ability to write ad copy

• Knowledge to analyse PPC performance

• Knowledge & ability to use Google Analytics

• Good time management & organisation skills

• Good verbal & written communication skills

• Work well as part of a team

• Ability to work on your own and take initiative
• Ability to work to budgets and KPIs

• Welcomes diversity

Desirable  

• Knowledge of Islamic financial matters (Zakat, Wakf, Qurbani etc.)
• International development, and/or writing for an organisation which fundraises

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information.  Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us!

We are recruiting for a crucial role that really keeps our whole organisation functioning effectively. This is a great part-time opportunity for an Administrator who is looking for flexible working and the chance to help our Advocates make a difference for the people of Leeds.

About the role:

Our Office Administrator plays a pivotal part within Central Services ensuring everything runs smoothly for our services. They work autonomously to ensure that administrative processes run smoothly, staff are equipped with what they need, and that our systems are updated. They ensure that their work is completed accurately and on time, which means that staff and management are supported and equipped to work productively with clients when they need them most.

You will be expected to:

• Update organisational databases ensuring accurate compilation of confidential information and reporting, including DBS check renewals and vehicle documents
• Responsibility for purchasing office supplies and systems, and ensuring the office organisation
• Provide office administration support including:
  • Daily management of incoming and outgoing post
  • Make taxi bookings for staff and volunteers as required
  • Responsibility for processing Purchase Orders
  • Scanning and e-archiving Finance & HR documents as required
  • Redacting sensitive documents when necessary
• To help produce Service Monitoring, HR Monitoring, and other reports to support the organisation to continuously improve
• Be responsible for device allocation, set up and support for all staff and volunteers (laptops, mobile phones, tablets).

We are looking for someone who has:

• Experience of providing office administrative support in a busy working environment.
• Professional experience of working with office systems and IT software.
• Ability to prioritise and manage a busy, varied workload
• Ability to work autonomously once given appropriate training
• Good interpersonal skills and ability to communicate with people of all backgrounds and needs (written and verbally)
• Great attention to detail and work accurately

About us:

Established in 1998, The Advonet Group is an independent advocacy charity based in Leeds. The Advonet Group is comprised of statutory and non-statutory advocacy services and specialist inclusion services, (Asking You!, CHANGE, Leeds Autism AIM, Leep1 – Leeds People First). All of our services support individuals to have their voices heard and their rights upheld.

We are united in our commitment to uphold the nationally recognised advocacy principles and have a diverse staff team of 80 people working within the organisation. We are a disability confident and Mindful Employer with Investors in People and Volunteers and have achieved the Advocacy Quality Performance Mark.

The Advonet Group values and respects the diversity of backgrounds, experiences and knowledge that staff, volunteers and job applicants bring. All our staff undertake mandatory training on both Equality and Diversity and LGBTQ+ Awareness to increase awareness and understanding of discrimination both in and out of the workplace, with a view to reduce the impact this has on our colleagues and the wider community. This creates a workplace where staff feel comfortable to be themselves and empowers them, and our service users, to use their unique experiences to inform their work.

“I feel I have grown as a person working for Advonet. I work with such a diverse group of people who are happy to support and help you to grow” - Staff satisfaction survey, (2020)

Benefits of working with us:

We offer 26 days annual leave plus bank holidays, onsite private parking, free mental health support service, flexible working, within an inclusive, supportive and friendly team. We also offer extensive internal training opportunities.

Closing date: 9th December 2021

Interviews to be held on: 17th December 2021

How to apply:

To apply for this role please visit our website and complete The Advonet Group Application Form and Equal Opportunities Monitoring Form, which can be found on the links on this page, along with a detailed job description and person specification (CVs will not be accepted). 

If you would like more information or an informal chat about the post, please call us using the number on our website and ask to speak to Eloise Bell, Central Services Manager.

Shop Manager – Knaresborough

Responsible to: Retail Area Manager

Responsible for:  Assistant Manager and Volunteers

Hours of Work:  35 hours a week – full time

Working 5 days over 7

Will include some weekend work

Overall Purpose of Role:

To effectively manage the Martin House Charity Shop, through an Assistant Manager and a team of volunteers.  Achieve annual income targets as agreed with the Retail Area Manager.  Act as an Ambassador for Martin House Children’s Hospice within the local community.

Tasks and Duties:

• To hold each member of the Martin House team in positive regard and to foster a culture of respect and consideration between all staff and volunteers.
• To take day to day responsibility for the running of the Martin House Hospice shop, meeting sales targets and actively work towards increasing sales.
• To actively recruit, support, train and organise volunteers providing supervision to ensure they work within their defined role and that there is sufficient cover throughout the week.
• To be responsible for ensuring the health, safety and security of staff and volunteers. To be responsible for the shop building, including risk assessments and training.  To inform the Retail Area Manager of any complaints, accidents or untoward occurrences in the shop.  To be a named Keyholder of the shop and ensure the security of the premises.
• To work with the local community to ensure a continuous flow of good quality stock. 
• To attractively display on the shop floor and ensure a robust rotation of stock in a safe manner. 
• To analyse sales in each area and adjust sales areas accordingly.
• To work with the Retail Area Manager on a competitive pricing strategy to ensure profit maximisation and train the team accordingly.
• To actively promote the Martin House Gift Aid system to all supporters and customers and to train all staff and volunteers to do the same.
• To comply with financial procedures at the shop and accurately cash up and report figures and relevant paperwork as requested. 
• To support the Fundraising Department by promoting events and the lottery in the local community and train staff and volunteer to do the same.
• Any other duties as may be reasonably required

All Martin House employees are expected to:

• Uphold the values of Martin House and behave in a professional manner at all times.
• Value equality and diversity and comply with relevant equality legislation.
• Attend 1:1s with line manager, attend team meetings and annual appraisals.
• Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
• Take responsibility for one’s own personal development.
• Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
• Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
• Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
• Comply with information governance requirements and maintain confidentiality at all times, as required.
• Work within all Martin House policies and procedures.
• Communicate a positive image of Martin House and protect its reputation.

Managers of staff at Martin House are expected to:

• Take part in inductions for new team members and for staff returning from long absence
• Lead and guide staff, providing the support needed to maintain morale and enable them to work effectively
• Supervise your staff members appropriately in their day to day work and actively work to recognise the work that they do
• Carrying out regular 1:1s and schedule team meetings as appropriate
• Undertake annual appraisals with your staff members, assisting them in the preparation of Personal Development Plans
• Support appropriate staff learning and development within your team
• Communicate effectively with your team, and in line with the Martin House Staff Charter
• Play a role in the recruitment of new staff within your area, once appropriate training has been given
• Manage sickness absence fairly and effectively
• Manage performance issues fairly and consistently, taking advice from the HR department where appropriate

Managers of Volunteers at Martin House are expected to:

• Carry out effective inductions for new volunteers in your department
• Lead and guide volunteers, providing the support needed to maintain morale and enable them to work effectively
• Supervise your volunteers appropriately in their day to day work and actively work to recognise the work that they do
• Ensure your volunteers have access to some personal time with you on a regular basis
• Ensure that your volunteers have an annual opportunity to reflect on their volunteering role with you
• Support appropriate volunteer learning and development within your team
• Communicate effectively with your volunteer team, and in line with the Martin House Staff Charter
• Play a role in the recruitment of new volunteers within your area, once appropriate training has been given
• Manage performance issues with volunteers fairly and sensitively, taking advice from the HR department where appropriate

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS check.

Equality statement:

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

This job profile will be reviewed in consultation with the post holder in the light of on-going and changing organisational needs and will form the basis for performance appraisal.

Responsible to: Housekeeping Manager

Hours of Work: An average of 20 hours per week, part time, on a two weekly rolling rota

Place of Work: Martin House Hospice

Overall Purpose of the Role:

To clean the general meeting rooms, chapel, the communal areas, corridors, entrances and parents’ accommodation, children’s areas, toilets, bathrooms, bedrooms and offices.

This role also includes helping out with kitchen duties, and working in the laundry.

Tasks and Duties:

• Vacuuming
• Hard floor cleaning
• Washing windows
• Washing and ironing
• Polishing
• Kitchen duties such as loading and unloading dishwashers, cleaning ovens, washing pans and setting tables
• Making up of parents/children’s bedrooms and cleaning en suite bathrooms.
• Shampooing carpets
• Any other reasonable duties as required by the Housekeeping Manager, IT and Facilities Manager or other Senior Manager
• Martin House has a multi-professional; multi-skilled team seeking to reach out to each family in a way that most helps them. You may therefore be asked to help in other areas as required

Personal development

• To adopt a positive and reflective approach to personal and professional development
• To participate constructively in a yearly annual appraisal
• To undertake specific training (where necessary) for the role

This job description reflects the present requirements of the post and will form the basis of performance appraisal.  As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Employees may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence.

Equality statement

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS check.

All Martin House employees are expected to

• Uphold the values of Martin House and behave in a professional manner at all times.
• Value equality and diversity and comply with relevant equality legislation.
• Attend 1:1s with line manager, team meetings and annual appraisals.
• Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
• Take responsibility for one’s own personal development.
• Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
• Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
• Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
• Comply with information governance requirements and maintain confidentiality at all times, as required.
• Work within all Martin House policies and procedures.
• Communicate a positive image of Martin House and protect its reputation.