Personal Assistant Jobs

Are you interested in working in a role which makes a lasting difference to the lives of vulnerable adults in Bristol?

We have some exciting opportunities to join the teams across Bristol as Assistant Support Workers (known internally as Duty Worker) where you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients. We currently have vacancies available as part of our Complex Needs service in Longhills and Speedwell, and at our Bristol Women’s Pathway (*women only).

Where you will work:

We are committed to working with a Recovery Based Approach. Our teams offer a safe and supportive environment to meet people’s individual needs and recover from the effects of homelessness.

Our mixed complex needs service provides level 1 hostel accommodation and housing-related support for vulnerable adults with complex needs. It is open to individuals and couples (and pets!) with diverse backgrounds, including ex-offenders, and people with mental health or substance misuse problems.

Our Women’s only service provide specialist safe space accommodation to women with complex needs, and who experienced abuse, exploitation or Violence Against Women and Girls (VAWG). 

About the role:

In the role of Duty Worker, you will be the first point of contact at reception for St Mungo’s clients and visitors and have the opportunity to create a welcoming and supportive environment within the project. Other responsibilities will include:

• Jointly running the project day to day with other members of the team.
• Working on reception to answer phones, oversee entry to the building, and provide basic advice and support to clients.
• Keeping communal areas and office space clean and tidy.
• Coordinating important Health and Safety checks and other administrative duties.
• Work alongside the team to provide a person-centred support to residents and clients.
• In this role your typical working hours will be Monday – Friday 9am – 5pm.

About you

This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers. If you can demonstrate the below, we encourage you to apply!

• Good communication skills, and some experience of dealing directly with the public and/or clients or customers in a busy service environment.
• Personal experience of homelessness and/or an understanding of; and empathy for the issues faced by people experiencing homelessness.
• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
• Good organisational skills, with basic IT and admin skills.  

*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 12 August 2024

Interview and assessments on: 21-22 August 2024

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Hours per week: 3.5 per week (14 hours per month)

Salary: £2,500 per annum (£25,000 pro-rata)

Annual Leave: 28 days per annum (pro-rata), excluding bank holidays

Location: Hybrid working (Barnet / homeworking)

We are seeking a detail-oriented Finance Assistant to support our finance department. The Finance Assistant will maintain financial records, process transactions, prepare reports, and assist with budgeting and forecasting. This role is vital to ensuring the smooth operation of the charity's financial processes.

About CB Plus

CB Plus (CommUNITY Barnet) is an award-winning independent community infrastructure and development organisation. We work with residents, local communities, and VCFS organisations to identify and provide solutions to tackling structural and social inequalities through collaborative partnerships to improve the life outcomes for all. 

Please see the job description for further information about the role.

Interviews will be held via  Zoom

Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.

We are looking for a personable Finance Assistant to join our small friendly team. You will; 

• Perform a range of daily core finance tasks such as accounting for daily receipts, Stewardship and other Charity Card donations. 

• Perform daily account reconciliations for bank accounts and manage all incoming enquiries from supporters and potential supporters 

• Perform various office and supporter database tasks as well as taking donations over the telephone from supporters 

You will need to have a passion for Interserve’s vision and mission as well as at least 2 years experience in a finance role. Experience of using an accounting system and IT skills are essential, along with effective administration skills and the ability to handle confidential information sensitively. You should also possess an excellent standard of numeracy as well as accuracy with detailed spreadsheets. You should be able to work independently and as part of the Finance Team.

In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements. 

Salary is £21,585 for 4 days per week (£26,982 FTE).  The role can be home or office based with a minimum once a week attendance at the National Office in Birmingham.  Additional days on site will be required during the induction phase (up to 3 months). 

Closing date: 9th August 2024 

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers. 

Please read our statement of faith and occupational requirement.

Please return your completed application form with a CV, covering letter and completed monitoring form. 

Do you want to work as part of a small team to deliver sessions and empower adults with learning disabilities and autism? We are looking for a dynamic and enthusiastic team player to join our team as an Assistant Facilitator.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen. 

You’ll help people build the life skills they need to make positive long term changes. You’ll support our students in small sessions providing individualised attention to students, both at our training centres and out in the community. You’ll help our students achieve their personal objectives and keep learning in an engaging, fun and stimulating way.

Main responsibilities 

• You’ll work flexibly to support students to engage in a variety of projects and classes 
• You’ll be responsible for completing daily administrative tasks including recording student learning and maintaining wellbeing records 
• You’ll provide flexible delivery support, delivering whole or part sessions as and when needed 
• You’ll independently set up, plan and lead free time activities

Who we’re looking for 

• You’ll have experience working within social care and providing services directly to adult with learning disabilities and autism (paid or unpaid) 
• You’ll demonstrate experience in leading classes, project activities and/or sessions without support 
• You’re an excellent communicator, someone who listens with great patience and empathy 
• You’re able to inspire trust and confidence, behaving with integrity and honesty at all times 
• Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all 

Why work for us? 

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible. 

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees. 

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life. 

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.  

Please send us your CV and a cover letter. In your letter, please tell us: 

1. What is your experience of working with SEN adults in a training capacity? 
2. What is your understanding of challenging behaviour? 
3. What are your top three qualities that make you an excellent Assistant Facilitator? 

Please also complete our equal opportunities form which can be downloaded on our website. Please return the three documents (CV, cover letter and equal opportunities form) to us. 

If you would like to have chat about the role or visit us prior to applying, please contact us. 

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment. 

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us. 

We look forward to receiving your application. 

The Reception and Administration Assistant will be responsible for the smooth running of our reception area at The Beacon Centre, ensuring a high-quality experience for all visitors. They will support the Director with a variety of administrative tasks, including managing the bookings diary and general enquiries, and offering clerical support to our groups.

Imperial’s Regular Giving and Legacy team is seeking a co-ordinator. For this role you will need to show experience of working in a fast paced, target-driven environment. You will bring outstanding written communications skills, along with strong attention to detail and the ability to work with a wide range of individuals.

This role is a great opportunity for a talented administrator who is looking for a starter role in higher education fundraising, with a view to progressing further in the field.

About us

Imperial’s Regular Giving programme seeks philanthropic support up to £25,000 to advance the work of the university. Primarily, the programme focuses on soliciting support from alumni of the university. The Imperial Legacy team raises philanthropic income from alumni and friends who leave the university gifts in their will.

Both programmes raise funds for a variety of projects across the university including bursaries and scholarships, enhancing the student experience and Faculty level support.

Duties and responsibilities

• Act as first contact for all fundraising related queries (by telephone, email, post and in person); liaise across the Division and with Communications and Public Affairs to draft and send appropriate responses.

• Support Regular Giving and Legacy teams with general administrative and office duties such as booking meeting rooms, organising catering and audio visual facilities.

• Provide diary management and PA support to the Head of Regular Giving and Legacy Giving.

• Support the planning and execution of telethon fundraising campaigns, and direct marketing fundraising appeals, including researching and collating case studies

• Maintain the Regular Giving and Legacy team’s budgets. Ensure budgets are adhered to by reconciling accounts on a monthly basis.

Essential requirements

• Experience of working in a proactive, customer-focused environment.

• Outstanding communications (both written and oral) and interpersonal skills. Ability to communicate effectively and concisely with a range of internal and external audiences.

• Excellent organisational skills and time management.

• Methodical approach to work with outstanding attention to detail.

• Ability to work and communicate with colleagues and senior stakeholders at all levels

Further information

This is a full-time open-ended contract, based at the South Kensington campus. For further information please contact Katharine Palmer.

It is anticipated that first round interviews will be held week commencing 9th September 2024.

Hybrid working may be considered for this role.  Staff working in roles that are suitable for hybrid working will normally be expected to work 60% of their time onsite. The opportunity for hybrid working will be discussed at interview.

More information is available on the following web page: Work Location Framework | Administration and support services | Imperial College London

Closing date: 28th August 2024

To apply, please click “Apply Now”.

Teaching Assistant

Location: Much Hadham

Job type: full time/part-time applications will be considered

Contract type: term-time only - Monday to Friday each week, 39 weeks per year

Salary: £19,871- £20,699 per annum (£12.36 - £12.87 per hour)

Start date: September 2024

Our client are seeking caring individuals with a passion for educating and developing children and young people, to join them as a Teaching Assistant from September 2024. It is an exciting time to join their school as they look to grow their offer and increase the admissions for 2024 and beyond. You will become part of a dedicated and friendly team of staff, committed to providing the very best in learning support

What you’ll be doing

- Supporting students with complex learning needs in their academic and personal growth, fostering a positive and nurturing learning environment
- Assisting teaching staff in planning and delivering tailored lessons and activities to meet individual needs and abilities
- Ensuring a safe and inclusive learning environment, promoting independence, equality, diversity, and respect
- Implementing individualised education plans, behaviour and personal care strategies to support students' progress
- Occasionally supporting learners with personal care and administering medication (full training will be provided)

What they are looking for

- They are looking for passionate individuals to support their children and young people to provide them with opportunities to “live life to the full”.
- Previous experience of working with children in an education and/or care environment is desirable
- Someone with good literacy and numeracy skills, that is able to communicate effectively with young people with learning disabilities
- Good ICT skills and ability to work effectively as part of a team

Why work for them

Based across 60 acres of beautiful countryside, they are a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.

Over the past 120 years, they have grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists. In addition, they also offer the following great benefits:

- A supportive and collaborative working environment
- Term-time only role - Monday to Friday each week, 39 weeks per year
- Mondays, Wednesdays and Thursdays, 8:30 – 16:00. Tuesdays, 8:30 – 17:00 and an early finish on Fridays, 8.30 – 15.45!
- Onsite training and assessment team delivering a variety of learning opportunities and development opportunities
- Recommend a friend payment of up to £500! (T&Cs apply)
- Based at our beautiful countryside location in Much Hadham
- Free onsite parking
- Discounted on-site canteen
- Paid enhanced DBS

How to apply

To apply, please complete an application form and upload an up to date CV on their website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note they are not on a public transport route. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications, and experience. Applications will be reviewed, and interviews scheduled on a rolling basis; therefore, they recommend that you apply sooner rather than later. They reserve the right to close an advert if they receive sufficient applications ahead of the deadline.

Diversity & Inclusion

Our client embrace diversity and aspire to create a diverse and inclusive working culture. They are proud to be recognised as an Investor in People and to hold Disability Confident status. They are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

They are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of their positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Their vacancies are exempt from the Rehabilitation of Offenders Act 1974.

You may also have experience in the following: Tutor, Teacher, Learning Instructor, Learning, SEN, Specials Educational Needs, Additional Needs, SEN Teaching assistant, Learning Assistant.

Registered Charity 1176777

#IND001

REF-215 674

Membership Assistant
Location: The Lodge, 1 Armstrong Road, Oxford, Oxfordshire, OX4 4XT - Hybrid working is available.
Salary: £9,085.44 (pro rata) per annum (£22,713.60 FTE, £12.48 per hour)
Contract type: Permanent
Working hours: Part time, 14 hours per week. Flexibility in working pattern, in agreement with line manager

An exciting opportunity has arisen within our Membership Office.  We are looking for an enthusiastic and adaptable administrator to join our friendly, hard-working Membership Team.

The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.

What you’ll be doing:

• Processing new members in a timely manner, including data input onto the membership database, making up & sending out Welcome packs to new members
• Answering telephone, letter and e-mail enquiries in a prompt and friendly way
• Updating the membership database accurately with changes to members’ records
• Performing financial processing including BACS Direct Debit processing
• Updating business processes and procedures
• Supporting other departments with information requests etc.

What we’re looking for:

• Proficient IT user (MS Word, Outlook, Excel) and good computer data entry skills
• Excellent attention to detail
• Effective communicator, both verbal and written
• Good organisational skills
• Ability to work in a team and demonstrate flexibility

In addition to being part of a friendly, skilled and knowledgeable team who are passionate about making a difference, when you work for us, you’ll also receive:

• Generous annual leave entitlement with paid birthday leave, wellbeing days, urgent personal business leave and generous occupational sick pay
• Enhanced maternity, paternity, and family-friendly policies
• Flexible working to achieve work-life balance
• Salary exchange pension with generous employer contribution
• Learning & Development Programme for all
• Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to our EAP, providing you with immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access prescription service, a variety of discounts
• Salary sacrifice Cycle scheme & Electric Vehicle scheme
• Membership to BBOWT’s, and The Wildlife Trusts’, Staff Network Groups for social interaction, peer support, mentoring and personal development

The closing time and date for applications is 11.59pm on Sunday 28th July 2024. 
Interviews will take place in Oxford on Thursday 8th August 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

We're seeking a passionate and driven individual to join our Fundraising Team as a part-time Events Assistant. This new role is critical to expanding NHYC's events programme, attracting new supporters, and enhancing our fundraising efforts with exciting activities for our existing funders to stay connected to our work. 

Joining New Horizon Youth Centre as an Events Assistant means not only stepping into a role of significant impact but also becoming part of an energetic organisation deeply rooted in long-term, strong relationships with our funders. Last year, we surpassed expectations by raising £4 million with just three members of staff, showcasing our dedication and effectiveness in fundraising. This year, our sights are set even higher, with a target of £4.7 million. 

Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand. This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an exceptional place to fundraise. 

If you're seeking not just a job but a deeply fulfilling experience where your work directly transforms lives, where you'll forge lasting connections with funders, colleagues, and the young people we support, then New Horizon Youth Centre is for you.

Join us in making a difference and shape a brighter future for the young people experiencing homelessness in London.

The College of Policing is once again exclusively partnering with Robertson Bell, this time in our search for an Assistant Financial Accountant to join our team on a permanent basis. The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff.

This role has been newly created to add additional resource to our Financial Accounting Team. Reporting into the Financial Accountant, this role will undertake and maintain timely and accurate fixed asset postings, corporate adjustments and balance sheet reconciliations, ensuring non-current and cash assets are recorded in accordance with the College’s accounting policies. 

The organisation:

About 800 people work for the College of Policing across England and Wales. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.  We offer a supportive and inclusive environment for people to thrive.

This role offers a full-time opportunity and it will be based out of our headquarters in Ryton-on-Dunsmore (CV8 3EN). We offer an extensive flexible-working policy (including up to three days per week from home), employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

The key duties of this Assistant Financial Accountant will be:

• Record and process additions, capitalisations, revaluations, and disposals of fixed assets in a timely fashion.
• Monitor the progress of assets under construction, ensuring that assets are correctly capitalised when construction is completed, and appropriate depreciation is charged.
• Maintain the fixed assets register and record revaluations, impairments and indexations.
• Review capital transactions and ensure that they are allocated appropriately, identify misclassified capital/resource spend and take appropriate corrective action.
• Completing monthly reconciliations of the bank and other balance sheet items.
• Preparing and entering journals into the system.
• Assist with obtaining information for auditors and their queries.

The successful candidate will have:

• Started working towards a CCAB or AAT qualification, or be qualified by experience.
• A demonstrable understanding and application of sound principles of financial accounting, especially double entry bookkeeping.
• Ideally, previous experience of UK government accounting and regulatory requirements.
• Ability to work to deadlines, prioritise tasks and keep others updated.
• Evidence of being able to work as part of a team and demonstrate flexibility in working towards team objectives.
• Ideally, experience of fixed asset accounting.

The closing date for applications will be on Sunday 28^th July, with first stage interviews due to take place the week commencing the 5^th August. Applications will be under continuous review before this date so please submit your CV to our exclusive search agent Robertson Bell ASAP to ensure that you are considered.

The Food Foundation’s vision is a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.

We are seeking a dynamic and organised Office Assistant to join our team. The ideal candidate will be passionate about supporting day-to-day office operations and contributing to a welcoming and inclusive environment for all employees and visitors. Reporting to the Executive Director, this is a really important role for the organisation, a small charity with around 20 employees. The primary function of the role is to keep the office running smoothly; you will also be supporting our trustees and governance of the charity, as well as assisting with recruitment and HR administration. 

You will be someone who enjoys building productive relationships with people at all levels, both in person and online; the role includes managing our Executive Directors Diary, and organising Trustee meetings, so that will include liaison with our trustees, important funders and partners – a high level of verbal and written communication skills are essential.

The role is based at our offices in Brixton, and because of the nature of the role, it is office-based. We are happy to consider either full time or part time working (a minimum of three days or the equivalent hours. 

• Let us know whether you would prefer to work full time or part time, and the working pattern that you would prefer.

Areas of Responsibility

Office

Keeping the office tidy and well managed – this includes:

·Support the office by ensuring stocks of tea, coffee and basic stationery are maintained.

·Handling one-off purchase requests for special items.

·Organising team meetings and occasional working lunches.

·Respond to queries and information from the team.

·Working with external IT support for IT problems e.g. sending broken laptops to IT support team.

·Maintaining a record of our laptops and other equipment.

·Being the lead administrator for our CRM system, Zoho, and HR database, Breathe.

·Managing the office email box where we receive general emails, circulating and responding to incoming mail as needed.

·Answering calls to our virtual landline, passing on messages as appropriate.

·Supporting the Executive Director with diary management.

·Assisting the wider team with travel booking.

 

Governance 

·Supporting our trustees, committees and expert advisory group through liaison and scheduling meetings.

·Collating and sending papers out in advance of these meetings.

·Administrative support at meetings.

·Preparing minutes of meetings.

HR

·Support the Team with recruitment, posting jobs, and coordinating interview times and dates.

·Organise onboarding for new employees, including IT provision, DBS checks and induction.

·Supporting HFO with developing the use of our HR Database.

·Ensuring leave, training and basic HR information is accurately recorded.

·Supporting SMT to organise away days, office party, etc.

·Supporting staff wellbeing initiatives.

·Work with the HFO to develop our EDI and other policies. 

This job description is intended as an outline indicator of general areas of activity only. The Food Foundation is a small charity and as such all staff are expected to vary their duties as necessary to meet the needs of the organisation.

Further developments to the role, time permitting, may include involvement with some of our exciting projects or supporting the Finance Assistant.

 

Person Profile

·Experience of planning and organising your own workload and dealing with conflicting priorities.

·Comfortable working under pressure and flexibly switching between tasks, often at short notice.

·Excellent IT skills with a good working knowledge of Microsoft Office.

·Experience of working with spreadsheets and databases.

·Ability to maintain electronic diaries of a team and experience of coordinating meetings, both internal and external.

·Good oral and written communication skills and experience in using a variety of communication methods.

·Experience of minute taking for formal meetings of up to fifteen people.

·Using initiative and discretion to action items requiring immediate attention, referring matters to others as appropriate.

·Ability to solve problems, using information from a variety of sources to aid analysis and make timely decisions, with high attention to detail and proven ability to be methodical and accurate.

Experience of using Zoho, Canva or Breathe is desirable but not essential.

Personal Skills

·High levels of professionalism, with the ability to use absolute discretion, initiative, and personal judgment for dealing with sensitive and confidential matters.

·Excellent interpersonal skills and the ability to work collaboratively, build good relationships and influence others.

·Demonstrable evidence of good practice in relation to equal opportunities and diversity.

·A motivated and proactive attitude with a commitment to ongoing professional development.

·Confident working with staff and stakeholders at a senior level in the organisation.

This role is offered as a Grade 1 or Grade 2 level post, depending on the level of experience of the person appointed. Accordingly, the salary will be between £25,642 and £31,450.

Responsibilities of the role will be adjusted according to the grade appointed and the number of hours worked.

• Let us know whether you would prefer to work full-time or part-time and the working pattern that you would prefer.

If you’re a self-starter with an eye for detail and a flair for comms, we want to hear from you!

We’re hiring a Communications Assistant to play a critical role in LICC’s skilled and enthusiastic Communications Team, helping it deliver its day-to-day responsibilities and contributing to the growth and impact of LICC’s mission.

The successful candidate will get stuck in with a wide range of tasks including web and email design and build, social media content generation and management, podcast management, press office activity, and more.

The Communications Team exists to ensure LICC’s vision and offering are clearly communicated both to those who already follow us and to new strategic audiences. As Communications Assistant, you’ll help thousands of Christians discover how God is working through them in their everyday lives – and play a key role in connecting them to resources and training that will equip them to make a difference with Jesus right where they are.

This is a part-time (two days per week), fixed-term, maternity cover role, running from September 2024 to August 2025. It can be fulfilled remotely, though the post-holder may choose to work in LICC’s central London office if they wish. If the post-holder is working remotely, they will be required to attend the office at least one Tuesday per month. The role’s hours can be distributed flexibly across the week; however, due to the schedule of work required, the post-holder must be able to work on Thursday afternoons.

Do you have experience in customer service and love speaking to people? Do you want to help deliver an excellent supporter experience? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

The Supporter Services & Standards Assistant will be a key team member of a busy Supporter Experience, Data and Insight Team in London.

You will be responsible for:
• Responding to supporter queries, questions, and complaints across multiple channels.
• processing and reconciling fundraising income at Sue Ryder.
• Thanking supporters for their donations and assisting with the delivery of supporter journeys, or aspects of supporter journeys.
• Assisting with the management of compliance and best practice at Sue Ryder.
• Responsible for the day-to-day maintenance of the Fundraising Database

About You
The successful candidate will have excellent communication skills both written and verbal. You will be organised with the ability work with key stakeholders to identify solutions. Ideally you will have experience with fundraising databases, Raisers Edge or RE NXT with excellent attention to detail and an understanding of the importance of data quality.

This is an excellent entry level opportunity for a capable and proactive individual to advance their career and learn about all aspects of Supporter Care.

Competitive Benefits Package

- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 29th July
Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage 

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

We are looking for a talented Communication and Marketing Assistant to join our fantastic team – and to help us continue to grow so we can change more lives across Wales.

This is a new role that will support the growth of Community Foundation Wales and the implementation of our marketing and communications strategy.

You will assist in creating compelling content and capturing diverse and compelling stories from our grantees and donors, helping the Head of Communication and Marketing to communicate the importance of our work and share its impact to help grow the reach and brand awareness of Community Foundation Wales.

From research to creation to publishing, you will work with the Head of Communication and Marketing to produce engaging and inspiring content and stories that will engage Community Foundation Wales’s key audiences.

You will help organise events and external meetings with our stakeholders that will help us to connect and build our supporter base.

This post requires someone who is eager to take on a degree of responsibility and wants to develop their creative skills. The ideal candidate will enjoy variety and be a self-starter with excellent organisational skills who is keen to learn.

You will ideally be able to work in English and in Welsh, helping us to share stories and communicate with supporters across all of Wales.

Key Skills and Experience

Essential

• Educated to degree level, or equivalent experience working in a communications, marketing or digital marketing role.
• Experience of using social media in a professional context and working knowledge of the different types of social media and their best use.
• Experience of editing websites, using content management systems such as WordPress.
• Creative, with an eye for design and layout.
• A high level of IT competency.
• A great communicator and writer, with a high level of attention to detail.
• Excellent organisational skills with the ability to prioritise.
• Appetite and willingness to learn new skills.
• Ability to work both independently and as part of a team.

Desirable

• The ability to speak and write in Welsh. We are a bilingual organisation and the ability to work in Welsh would be a strong advantage for a candidate with all the skills and experience we are seeking.
• Experience of using Adobe Creative Cloud.
• Experience of using design platforms such as Canva to produce digital assets.
• Basic video editing skills using apps such as CapCut.
• Experience of using e-newsletter software such as Mailchimp, or equivalent.
• Experience of working in the third sector.

Rydym yn chwilio am Gynorthwyydd Cyfathrebu a Marchnata talentog i ymuno â’n tîm gwych – ac i’n helpu i barhau i dyfu fel y gallwn newid mwy o fywydau ledled Cymru.

Mae hon yn rôl newydd a fydd yn cefnogi twf Sefydliad Cymunedol Cymru a gweithredu ein strategaeth farchnata a chyfathrebu.

Byddwch yn cynorthwyo i greu cynnwys cymhellol a chasglu straeon amrywiol gan ein grantïon a’n rhoddwyr, gan helpu’r Pennaeth Cyfathrebu a Marchnata i gyfleu pwysigrwydd ein gwaith a rhannu ei effaith i helpu i dyfu cyrhaeddiad ac ymwybyddiaeth brand o Sefydliad Cymunedol Cymru.

O ymchwil, i greu, i gyhoeddi, byddwch yn gweithio gyda’r Pennaeth Cyfathrebu a Marchnata i gynhyrchu cynnwys a straeon diddorol ac ysbrydoledig a fydd yn ennyn diddordeb cynulleidfaoedd allweddol Sefydliad Cymunedol Cymru.

Byddwch yn helpu i drefnu digwyddiadau a chyfarfodydd allanol gyda’n rhanddeiliaid a fydd yn ein helpu i gysylltu ac adeiladu cefnogaeth.
Mae’r swydd hon yn gofyn am rywun sy’n awyddus i ysgwyddo rhywfaint o gyfrifoldeb ac sydd eisiau datblygu eu sgiliau creadigol. Bydd yr ymgeisydd delfrydol yn mwynhau amrywiaeth ac yn hunan-ddechreuwr gyda sgiliau sefydliadol rhagorol sy’n awyddus i ddysgu.

Yn ddelfrydol, byddwch yn gallu gweithio yn Saesneg ac yn Gymraeg, gan ein helpu i rannu straeon a chyfathrebu â chefnogwyr ledled Cymru gyfan.

Y person yr ydym yn chwilio amdano:

Profiad, gwybodaeth a sgiliau hanfodol

• Addysgwyd i lefel gradd, neu brofiad cyfatebol yn gweithio mewn rôl cyfathrebu, marchnata neu farchnata ddigidol.
• Profiad o ddefnyddio'r cyfryngau cymdeithasol mewn cyd-destun proffesiynol a gwybodaeth weithredol am y gwahanol fathau o gyfryngau cymdeithasol a'u defnydd gorau.
• Profiad o olygu gwefannau, gan ddefnyddio systemau rheoli cynnwys fel WordPress.
• Creadigol, gyda llygad am ddylunio a chynllun.
• Lefel uchel o gymhwysedd TG.
• Cyfathrebwr ac awdur gwych, gyda lefel uchel o sylw i fanylion.
• Sgiliau trefnu ardderchog gyda'r gallu i flaenoriaethu.
• Parodrwydd a pharodrwydd i ddysgu sgiliau newydd.
• Y gallu i weithio'n annibynnol ac fel rhan o dîm.

Profiad, gwybodaeth a sgiliau dymunol

• Y gallu i siarad ac ysgrifennu yn Gymraeg. Rydym yn sefydliad dwyieithog a byddai'r gallu i weithio yn y Gymraeg yn fantais gref i ymgeisydd gyda'r holl sgiliau a phrofiad rydym yn chwilio amdanynt.
• Profiad o ddefnyddio Adobe Creative Cloud.
• Profiad o ddefnyddio llwyfannau dylunio fel Canva i gynhyrchu asedau digidol.
• Sgiliau golygu fideo sylfaenol gan ddefnyddio apiau fel CapCut.
• Profiad o ddefnyddio meddalwedd e-gylchlythyr fel Mailchimp, neu gyfwerth.
• Profiad o weithio yn y trydydd sector.