​Working Well is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health, learning disabilities and/or complex issues through training and employment.  

We are recruiting for our established Individual Placement and Support (IPS) team in the London Borough of Tower Hamlets and for a new service in Enfield. We are a Centre of Excellence and adhere closely to the principles of the IPS model in supporting people in to employment. 

We are recruiting for:

• Enfield: one FTE and one 0.5FTE Employment Specialist
• Tower Hamlets: two FTE and one 0.5FTE Employment Specialist

Please specify if you are applying for full or part time and your preferred location. 

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred advice and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a community mental health team, maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment.

Working Well Employment Specialists work with clients to identify their employment needs and then actively support them to achieve their employment goals, often engaging employers directly to secure jobs.  We focus on people’s strengths and potential, working with clients who want to find work regardless of their experience level and background.  We do not use the phrase "job ready" as the only criteria is whether someone wants to get a job. 

Experience of employment support is not essential, more important than that experience is that you share our commitment to supporting people to find the right job for them.  The successful candidate must be comfortable in approaching employers, persuading them to use our service, working with them to recruit our clients to fill vacancies and sustain employment. 

You will work closely with clinical teams, providing a coordinated approach that always remains client led.  You will also be in working to targets whilst maintaining a high-quality service.

Please click apply to send your CV and CV cover letter (please add the cover form to the end of your CV when uploading). Candidates need to clearly outline how they meet the person specification points in their cover letter.

The deadline for applications is 22nd April at 9am.  An initial short-list will be compiled and selected candidates will be contacted for a screening interview. Formal interviews will be held the following week.

We may bring the closing date forward if we receive enough quality applications before that date so please apply early.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary.  30 days annual leave plus paid public holidays. 

Working Well Trust is an equal opportunities and confident about disabilities employer (two ticks). 

The European Network on Statelessness (ENS) are seeking an Operations & Partnerships Officer to help administer our expanded London based Secretariat and pan-European membership, and to play a key role in enabling ENS to fulfil its mission to address statelessness in Europe. This is an exciting opportunity to join our growing team. 

We are looking for someone with a strong track record in administration, project support, event management and operational delivery (including HR, finance and office management).

Working under the supervision of the Head of Communications, Operations & Development, the postholder will manage a busy office and provide administrative, project and operational support to seven staff members. The postholder will also engage with the ENS membership, as well as other strategic partners to help us deliver projects across Europe in line with our operational plan.

The post is advertised as a full-time one-year fixed-term contract, but the intention is to fundraise to extend the post on a permanent basis as an important function within the ENS Secretariat.

Director of Support and Development

• Full time (37 hours per week)
• £58,545 pa plus 6% pension contribution
• Permanent
• 25 days annual leave
• Office base: London based

Clinks is the national infrastructure charity supporting charities and social enterprises working with people in the criminal justice system and their families in England and wales.  We have been providing this support since 1997 and we’re proud of our achievements on behalf of a sector which provides vital support to people in increasingly difficult situations at a time of challenge and opportunity in their lives.

We are currently hiring for two new senior roles in our team and want to hear from talented people who are committed to doing what they can so that people in the criminal justice system and their families can rely on a vibrant and well supported voluntary sector. The environment we work in is tough and providing ever increasing challenges.  We are looking for two people who love a challenge, believe in the potential of everyone given the right support and also believe that voluntary organisations play a crucial role at the heart of our criminal justice system.

Our Director of Support & development will work with our CEO and Director of Influence & Communications to develop and deliver activities across the charity to ensure we can implement our strategy.  Their work will focus on supporting organisations through our membership, events, training, regional and thematic networks and projects and programmes which seek to provide solutions to challenges the sector faces. They will be part of our strategic leadership group, working with our skilled an experience board and leading our team of committed and approachable staff across the charity.

Deadline for applications 9am Friday 27th March

Interviews will be held in central London on Monday 6th April

The Volunteer and Engagement Coordinator will work closely with YVHSC Central Services Volunteer Operations Manager and the Volunteer Officer to support all aspects involved in the successful delivery of our Volunteer, Intern and Work Placements programmes within the Healthwatch Hammersmith & Fulham service.

The role will have a particular focus on day-to-day coordination of volunteers, induction and training on appropriate projects and areas of service delivery for Healthwatch Hammersmith. It will also lead on the successful development and delivery of a volunteer led programme of engagement stalls and outreach activities across the borough and develop a programme of social and team activities for Healthwatch Hammersmith & Fulham Volunteers.

For more Information on the Job Description, please do click on Additional Documents below.

About ReachOut

ReachOut is a mentoring charity that works with young people in disadvantaged communities in London, Manchester, Oldham and Liverpool to raise aspirations and help them grow in character and academic attainment. We improve Numeracy, Literacy and Communication Skills whilst reinforcing our core values of Fairness, Self-Control, Good Judgement and Staying Power.

Role Description

We are looking for enthusiastic, collaborative and positive individuals to join our Leadership Programme and become Project Leaders. As a Project Leader you will run a weekly mentoring project at either a primary or secondary school, facilitating the 2-hour sessions alongside other responsibilities. The Leadership Programme is an opportunity to gain and improve your leadership, management and communication skills whilst having a massive impact on the lives of young people. You will be supporting them to raise their aspirations, develop their character, and build their academic attainment and self-confidence. Are you up for the challenge?

Role Details

As a Project Leader you will:

• Spend 2 hours planning and 2 hours delivering your mentoring session each week during term time for 10 - 16 young people and their mentors.
• Manage and support the young people.
• Manage and support the volunteer mentors.
• Attend meetings with school contacts alongside the ReachOut team and provide information to the school when requested by ReachOut.​
• Complete monitoring and evaluation activities to assess project success.​

Please download the information pack for full details about the job role.

Personal Specification

Experience

• Has worked with groups of young people in the range 9 to 16 years old
• Has the potential to take on a leadership role
• Can demonstrate commitment to a cause / activity and has taken an active role in that (e.g. captain of a sports team, president of a society)
• Has professional work experience (e.g. internships, summer placements, etc.) This can include regular voluntary experience but should be positions where you have had responsibility for something, worked to deadlines, worked with others etc.

Skills

• Maths and English skills, (minimum grade C at GCSE or equivalent)
• Communication skills (face-to-face, email, text, phone)
• Good organisation skills (can manage tasks effectively, accurately and in timely fashion)
• Confident in use of MS Word and Excel

Personal attributes

• Passionate about ReachOut’s mission
• Demonstrates ReachOut’s Character Strengths: Fairness, Good Judgement, Self-Control and Staying Power
• Demonstrate good team work skills such as collaboration and delegation
• Open to feedback with a genuine desire to learn and develop personally
• Enthusiastic and energetic
• Excited by challenge
• Prepared to be adaptable and creative
• Positive
• Sociable

Application Instructions

To apply for the Leadership Programme, please visit our website where you can apply. Applicants must ensure they are available to attend a Residential weekend from 4th to 6th September. The residential weekend will be in London. Accommodation, transport from Manchester/Liverpool, breakfast, lunch and dinner on Saturday and breakfast and lunch on Sunday will be provided. Upon completion of the residential training weekend, all Project Leaders will be paid a lump sum of £50.

We aim to respond to applications within 2 weeks of receiving your application.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Welcome to Richmond Fellowship as an Employment Advisor.

Right now, one of our partners, Richmond Fellowship, is looking for an Employment Advisor to join our Surrey Employment service. We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But, it’s only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements, paid or voluntary roles with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment  focused goals and  provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the East Surrey GGC and Surrey Downs CCG areas and to work outside of office hours as required.

This position will cover Surrey area. 

Base office: Chertsey or Leatherhead.

This is a full-time post at 37.5 hours per week 

The salary for this post is £21,764.00 per annum with salary progression to £22,791.00 per annum, subject to the postholder meeting the eligibility and performance criteria.

So, are you ready to take on this rewarding role that comes with some really great benefits?  Apply now via our website.

Closing date: 15th April 2020 at 11:59pm

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Position: Head of Supported Employment
Location: Open to flexible working options, with an expectation to base some days at the central office in Epsom, Surrey. 
Salary & Details: £40,000, permanent
Company: SeeAbility, charity, learning disabilities, autism, supported employment.

In 2020, SeeAbility will be launching its first supported employment programme with the aim of enabling people with learning disabilities, autism and sight loss to secure and retain work that matches their talents and meets their career ambitions.

We’re now looking for a Head of Supported Employment who will lead and establish this exciting programme to create real opportunities that will make a tangible difference to people’s lives.

Scope of the Job

• To develop a supported employment programme for SeeAbility based on the National Occupational Standards for supported employment and the British Association for Supported Employment guidelines
• As the programme develops, lead a team of Job Coaches who are trained in the National Occupational Standards for supported employment
• To develop a portfolio of employers and to secure funding to ensure the sustainability of the programme

If you share our values, believe passionately that paid work is positive and possible for everyone and have a successful track record of delivering and securing funding for supported employment programmes – we’d love to hear from you!

In return: We offer a range of benefits including flexible working options, season ticket loan, company pension, life assurance schemes and discounts and cashback at hundreds of shops, restaurants and activities.

For the full list of our extraordinary benefits please visit our website.

*Please note. We reserve the right to close this vacancy early if a suitable candidate is found

Background:

First Step Trust (FST) is a charity that provides real work, training and employment opportunities for people excluded from ordinary working life because of mental health problems or other disabilities or disadvantages.

We have delivered work experience and other opportunities for people (the workforce) across London for many years and we now wish to develop this work through a more formalised training and employment support programme (SMaRT Pathways) particularly, but not exclusively, in the area of the Automotive trade

The Training & Employment Development Manager’s (TEDM) team will include an Automotive Skills Training Co-ordinator, Basic Skills Trainer and an Employment Development Worker.

SMaRT Pathways will provide training and support to the workforce to enable each person to improve their “employability” through work placements or other opportunities, e.g. education and training leading to diploma or other qualifications. Each workforce member requires their own Personal Development Plan (PDP) and Training Plan.

Access to on the job skills such as Motor Vehicle Technician, reception, customer service, finance and bookkeeping are provided at every FST project as part of the daily routine.

Job Role:

To develop FST’s capacity to deliver in-house training and vocational qualifications to people unemployed because of mental health conditions and other disadvantages, providing a coherent and focused pathway through to employment. 

Ensure that individuals’ learning and development is fully embedded in work experience, both within FST and in placements with local employers

Main duties:

1. To develop and deliver training both in-house and accredited in the basic skills e.g. literacy, numeracy, ICT, Health & Safety at Work, Customer Service and other related areas ensuring they are accessible to all workforce members

2. To source and organise training and vocational qualifications for workforce (both in-house and external) by liaising with local colleges and training providers.

3. To work closely with the Automotive Skills Training Co-ordinator to ensure the workforce are receiving the required training package in order for them to take their employment goals forward.

4. To ensure training and progress in recorded and monitored through the Personal Develop Plan process and Training Plans.

5. Enable and manage workforce members to actively participate in the delivery of the ‘training section’ ensuring they acquire good quality transferable skills.

6. To provide monitoring reports to the line manager as and when required.

7. Work within the limits and parameters as set out in First Step Trust’s policies and procedures

8. Any other such duties required by senior management that are appropriate to the post.

PERSON SPECIFICATION

Qualifications and Experience

• Demonstrable experience of the training sector

• An appropriate training qualification e.g. PTLLS/AET

• A minimum of 2 years’ experience of developing, coordinating and delivering training programmes

Knowledge and skills

• Understanding of the vocational qualification framework and familiarity with processes of accrediting bodies

• Experience of providing advice on appropriate training opportunities/qualifications preferred

• Experience of maintaining and monitoring recording systems

• Excellent knowledge of Microsoft Office (Word, Excel and PowerPoint), email, Internet and social media.

• Excellent written and oral communications skills

Essential Attitudes

· Understanding of and commitment to the values and approach of First Step Trust

· Commitment to opposing discrimination and actively promoting equality of opportunity

Job purpose

Our employability programmes are designed to get young people aged 16-24 into jobs and apprenticeships.  The Employability Tutor will be responsible for the delivery of City Gateway’s Employability curriculum to ensure that they preparing young people for the world of work. This includes the planning and delivery of high quality teaching, learning and assessment to groups and individuals. The Tutor must enjoy teaching, be committed to ensuring that young adults achieve their qualification and have a passion to see the learners succeed. The post holder will work effectively with other tutors, coaches, managers and employers to plan effective interventions to ensure learners achieve and positively progress into a work placement, job or apprenticeship.

Duties and responsibilities

• Prepare industry-focused quality schemes of work, lesson plans and materials to ensure that learners on vocational and traineeship provision progress into job-related outcome
• Use initial & diagnostic assessments and Individual Learning Plans (ILPs) to effectively plan the learner’s individual learning journey
• Plan and deliver engaging classes and workshops that inspire learners to achieve
• Prepare learners effectively for assessments and exams
• Undertake the role of Course Tutor: monitoring attendance, punctuality, achievement and other pastoral and monitoring duties
• Work with the Head of Curriculum, teachers and employers to develop and revise the curriculum for the relevant subject areas ensuring that it is relevant, motivating and  meets the needs of learners, and  employers which meets employer’s needs
• Ensure your curriculum design is flexible to allow employers to come and deliver training on areas such as: commercial awareness, team working, presentation skills, setting up a LinkedIn account
• Liaise with the Examination Officer and other key staff to set up Functional Skills English examinations, ensuring that any special adjustments are in place
• Maintain accurate and complete tutor records, the tracking, and monitoring of learner progress and development to ensure high accreditation pass rates and good retention
• Manage learner behavior in the training room, and when on City Gateway premises and on other business – e.g. trips.
• Attend course team meetings as required
• Work closely with the Head of Curriculum and Quality Manager to ensure that teaching and learning is judged Good or Outstanding by Ofsted
• Undertake a minimum of 30 hours Continuous Professional Development (CPD) per year
• Organising, planning and escorting learners to attend industry events such as careers fairs, recruitment days, and employer insights
• Liaise with the Business Development team to secure employer volunteers to ensure learners get advice on their CV,  role-play interview techniques and how to make a job application

Other

• To perform any other duties consistent with this post that may be reasonably assigned to you
• To comply at all times with City Gateway’s Safeguarding policy playing an active role in keeping City Gateway learners safe and secure in their learning environment
• To be committed, adhere to and promote City Gateway’s Equality and Diversity Policy at all times
• Abide by City Gateway’s Health and Safety policies
• To understand and abide by GDPR and City Gateway’s policies with regard to the process and management of learners’ personal data.

Working conditions

External employer visits may be required from time to time

Direct reports

No direct reports

Person Specification

Education/Qualification.

Essential: General post 16 education qualification (e.g. PTLLS, DTLLS, DET)

Desirable: PGCE or Cert Ed or QTLS; CAVA/IQA/A1; IAG Level 3

Proven Experience

Essential Experience of: 

• Teaching employability and work related learning to young people.
• Delivering programmes that meet employer’s needs and help young people job ready
• Embedding the development of English, Maths, British Values into the curriculum.
• Achieving “good” or above in lesson observations
• Developing qualities like confidence, resilience and independence in young people.

Desirable Experience :

• Experience working in marginalized communities where access to good quality jobs can be challenging
• Track record of getting young people into work through work placements, jobs or apprenticeships

Skills & Abilities.

Essential: Ability to:

• Produce excellent motivating teaching and learning which inspires young people.
• Build the knowledge and cultural capital that young people need in order to support future learning and/or employment
• Produce required supporting documentation to a good standard (Schemes of Work, Lesson plans etc)
• Ability to plan to meet accredited and non-accredited outcomes
• Ability to act as a course tutor and ensure that the learner’s journey is effectively tracked
• Ability to work with the rest of the Education team and Progression Coaches to raise standards of attendance, achievement and progression.
• Ability and confidence managing challenging behaviour

Skilled in:

• Using email and Microsoft Office.

Desirable: 

• An interest in how learning can be supported and made more interesting  by technology
• Knowledge  of the local training and job market
• Experience of Ofsted inspections
• Tailouring programmes to specific employer’s needs to increase job outcomes for learners

Personal Qualities

Essential:

• Able to actively support, promote and encourage City Gateway’s Christian ethos, mission and values
• Commitment to continuous quality improvement in the Education team and across City Gateway
• Willingness to develop new projects and ideas to enhance the learners’ experience
• Act as an excellent role model for young people

Desirable:

• Personal commitment to social justice through breaking down barriers to community participation.

Safer Recruitment

City Gateway is committed to safeguarding and promoting the welfare of children and vulnerable adults. Safe recruitment of staff is central to this commitment. Employment is subject to an enhanced DBS check and past employment checks

Equality and Diversity

City Gateway is committed to equality and valuing diversity. We welcome enquiries from everyone and value diversity in our workforce.

Overview

Improbable is recruiting an Events Producer (known in the company as the Open Space Producer) to join us from Spring 2020. This is a central role within the company. Key responsibilities include:

• Shaping, planning and managing our Open Space events;
• Nurturing relationships with partners;
• Developing Improbable’s corporate Open Space for Hire offer;
• Looking after the nationwide community of arts folk who engage with our Devoted & Disgruntled programme.

Open Space (or more formally, Open Space Technology) is a system used to run meetings and events in which participants create and manage their own agenda of parallel working sessions around a central question. Improbable uses Open Space to run events and to inform our internal meetings, rehearsal rooms and office work. You can read more about Open Space on our Devoted & Disgruntled website (just search "Devoted and Disgruntled").

About Improbable

Led by Phelim McDermott and Lee Simpson, Improbable is a theatre company that defies categorisation. We create work on every scale from remarkable productions in the great opera houses to tiny improvisation gigs in the tiniest venues; we are at the forefront of arts activism through Open Space, and create ground-breaking participation work; we help to hold the history of improvisation, and to shape and secure its future through the International Institute of Improvisation, the iii!.

At the heart of our work is the practice and philosophy of improvisation, and all our work draws on improvisatory processes such as Open Space and Worldwork. This is true even for the large-scale opera and music theatre pieces that form the bulk of Improbable’s upcoming programme. We are a company that follows our intuition.

Improbable was founded in 1996 as a limited liability partnership; became a charity in 2014; and is a National Portfolio Organisation of Arts Council England 2018-22.

Purpose of the Open Space Producer Role

The Open Space Producer is responsible for the shaping and delivery of Improbable’s Open Space events. There are two main strands to this work: Devoted & Disgruntled and Open Space for Hire.

1. Devoted & Disgruntled (D&D) is an ongoing conversation about theatre and the performing arts. Created in 2005, and facilitated using Open Space, Devoted & Disgruntled brings together artists, audiences, funders, front of house staff, puppeteers and production managers to work together on key questions in theatre and the performing arts. The D&D programme comprises one annual 2.5 day event and several smaller half-day events each year, and operates across the country. Its website holds an archive of past conversations, and a platform for ongoing discussion. D&D is the largest gathering of independent artists and arts practitioners in the UK.
    
2. Open Space for Hire is what we call Improbable’s facilitation of Open Space events for external organisations. Over the last few years, this has grown to become an increasingly significant part of the charity’s work and of our annual income, and has seen us facilitate events for arts, charitable, governmental and commercial organisations. Recent Open Space clients include Turner Contemporary, Southbank Centre, the Wellcome Trust, the Academy of Medical Sciences, John Lewis, Open University, the Guilty Feminist / Joyful Resistance and the European Parliament.

The Open Space Producer is responsible for both these areas of work. They will work with the Artistic Directors to shape the D&D programme and with the Executive Director to hone Improbable’s Open Space offer to external organisations; and will work with the full team and external facilitators on the delivery of D&D and Open Space events. 

Key Details

• Reports to: Executive Director
• Line manages: Project and event teams as required
• Salary: £30,000/year pro rata, equivalent to £18,000/year for three days per week. The role is offered on an employed basis until March 2022 (the end of Improbable’s current NPO funding period), with the potential to be extended subject to continued funding. Improbable actively supports training and other CPD initiatives.
• Hours: This is a part-time post, 24 hours/week. We anticipate that these hours will be worked over three full days, but are open to other set-ups. This role will require working evenings and weekends at Open Space events, for which Improbable operates a Time Off in Lieu system.
• Holiday: 15 days/year (based on 25 days/year Full Time Equivalent) plus statutory bank holidays and Christmas holiday closures.
• Pension: Improbable offers a workplace pension through The People’s Pension.
• Place of work: The Open Space Producer will be based at Improbable’s London office. The role will require travelling and staying away from London as necessary.

How to Apply

For more information about the role (including person specification and full job description) and instructions on how to apply, please see our Recruitment pack.

Due to current circumstances surrounding COVID-19, our shortlisting and interview timelines may change. We will keep all applicants updated with any changes to our recruitment process.

HR Manager

• Do you have the skills and experience to oversee the HR function in a busy creative environment?
• Are you a people person who can remain calm in challenging situations?

If you would enjoy a fast-paced environment where every day is different, you could be our HR Manger, overseeing the HR function for 65 permanent employees and 50 casual staff. You will work with senior management and Trustees to develop and implement policies and procedures in line with statutory regulations and best practice.

You will need a good understanding of and enthusiasm for promoting diversity in the workplace, strong experience in HR practice and employment law, and an appropriate level of knowledge of company and charity law. An enthusiasm for the visual arts is also desirable!

Conditions of work

• Permanent contract: full time
• Starting salary: circa £35,000 depending on experience
• Hours of work: 9.30am - 5.45pm, Monday to Friday. Work outside of these hours will occasionally be necessary as required and will be compensated for with corresponding time in lieu.
• Period of notice: 3 months

To apply

Please complete the application form and equality & diversity monitoring forms, available to download from the Gallery's website and return it to the recruitment email by midnight on Sunday 5 April 2020.

Please note that the Gallery does NOT accept CVs submitted without the supporting Whitechapel Gallery Application Form. 

WE REQUEST NO CONTACT FROM AGENCIES OR MEDIA SALES.

Could you be our next Snow-Camp London Programme Manager?

We are looking for a new London Programme Manager at Snow-Camp to manage our range of youth programmes. 

Snow-Camp is the UK’s only registered charity using a unique combination of snowsports, life-skills sessions, qualifications and vocational training programmes to support inner-city young people.

This is a really exciting opportunity to play a key role in Snow-Camp’s development over the coming years. So if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow-Camp and some amazing young people – this job could be the job for you!

Summary of Main Duties

The London Programme Manager, reporting to the Programme Director, is responsible for delivering and developing the full Snow-Camp London journey of programmes. Which involves a range of snowsports and life-skills focused youth activities run by Snow-Camp throughout the year, taking a young person form a beginner skier or snowboarder right through to a qualified Snowsport England Level 1 instructor. The role also includes managing the Assistant Programme Manager and supporting them in managing the Snow-Camp London Apprenticeship programme in partnership with our training provider.

Experience of working successfully with disadvantaged young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!

Project and people management skills, logistical skills, managing relationships, communication and presentation skills, experience of delivering life-skills or similar courses to motivate young people, excellent IT skills – these will all make up the job.

This is a key post within Snow-Camp requiring at least 2 year’s experience involving the above skills, together with proven project management and budgeting experience.

This post is based in our London Office at the House of Sport. With programmes delivered across London and at the Snow Centre, Hemel Hempsted. 

Salary: £22,500 - £25,500 per annum dependent on qualifications and experience (plus up to a 10% performance bonus paid annually upon achievements of targets, once probation is passed)

To apply please send your CV and a covering letter addressing the points in the Personal Specification (in additional documents section)

The deadline for applications is 12 midday on Monday 1st June 2020

For more information and an informal chat please contact Operations Director Lara Kinnear.

Snow-Camp is committed to safeguarding and promoting the welfare of children. All posts are subject to pre-employment checks, references will be sought and successful candidates will need to undertake an enhanced DBS check

JOB PROFILE

Job Title: Recovery Coach
Department: Housing
Location: Kingsland Hub
Reporting to: Recovery Lead

INTRODUCTION
PBHA is a housing association with charitable aims that creates positive change in people’s lives. As well as homes and support, we empower people to learn, access work and discover their creative talents. Based mainly in Hackney and Islington, we work with people who are homeless, have mental ill health, learning difficulties and multiple needs. Our work enables people to move on and lead independent lives.
We are committed to mutual support, participation and personal development for both staff and service users.

We are a Disability confident committed employer and we particularly welcome applications from men and people aged over 50.

Putting the role in context

In this job support will be made available for the post holder to get relevant training and development to help progress their knowledge and skills. Where appropriate this will include registering for NVQ level 3 in Care and Support. Recovery Assistants work in our housing related support team, reporting to the Recovery Lead. The post holder will work closely with other departments in PBHA to ensure a wraparound recovery focused service for tenants. They will outreach to tenants’ homes and tenants will also visit them in PBHA’s community hubs.

Aims of the Post

-Recovery Coach hold an individual caseload, inspiring and challenging tenants to focus on developing their strengths, via a brief housing related support intervention
-They work alongside Recovery Coaches, providing additional support to tenants on their caseloads when needed.
-They hold an individual caseload of clients requiring lower levels of support.
-They provide direct personal and practical skills development interventions to and with tenants with complex needs including mental ill health and substance use needs.
-They support tenants and clients to access appropriate statutory and voluntary services as well as internal services available to tenants and clients within PBHA.
-They work in conjunction with the housing team to support tenants and to ensure positive move on and avoid placement breakdown.

Specific Responsibilities
a. Support to build recovery capital
-Help tenants to identify internal and external resources necessary for an individual to achieve and maintain recovery.
-Provide time limited support interventions on a 1-1 and group basis, focusing on supporting tenants to recognise and develop their personal assets and to accommodate their difficulties via re-enablement and skills development activities, including crisis prevention.
-To provide training and group work, offering a range of appropriate groups, e.g. nutrition training, assertiveness skills, confidence building, mindfulness, stress management (following appropriate training).
-Support tenants to develop and sustain support networks within their community, including to access specialist support services where needed.
-Helping them maintain and develop their skill base, (re)gain general IT skills, including providing particular support with CV writing, online applications, shopping online etc.
-Support tenants to connect with others who have experienced emotional challenges.
-Help tenants identify what they can contribute to PBHA and the wider community support them to be more active members of their community, with a particular focus on volunteering and peer support
-To offer support and encouragement to tenants to participate and get involved in the running of PBHA.
-Collaborate with other PBHA services including those in Adult Learning, Employability and Enterprises to support tenants to access wider PBHA support programmes or placement programmes, especially during initial stages.

b. Safeguarding and Support
-Under the guidance of Recovery Coaches, ensure that tenant move on plans are developed at the outset of their placement and that progress is reviewed on a regular basis. Provide guidance on re-housing options.
-Ensure that individual support plans and assessments are evaluated, reviewed with tenants on a regular basis and in response to changes in circumstances. Ensure that both needs and assets are identified through the assessment and review process, ensuring that any problems are addressed at an early stage and that necessary measures are put in place to prevent placement failures.
-Ensure that support is focused on coaching tenants to achieve personal goals and deliver 1-1 support in a way that maximises tenants’ opportunities to practice self-management skills.
-Provide support interventions levels of intensity and frequency dependent on where on journey tenant is. Work as part of a team with support colleague and others to manage pathway.
-Create an environment of positive change in interactions with tenants, utilising opportunities to reinforce motivation.
-Ensure that challenges and problems, with clients and other stakeholders, are identified and addressed at the earliest possible stage and to ensure that the support manager is made aware of possible risks.
-To comply at all times with the Safeguarding policy and procedure.
-To create and maintain positive working links with referring agencies and those which PBHA works in partnership with in order to ensure that clients receive an effective, safe and comprehensive service that supports the development of their personal assets and addresses presenting needs. To have a holistic approach in providing comprehensive services to clients, including working with other colleagues to ensure all client needs are met.
-Where applicable, to support clients to manage a personal budget and to broker the provision of services that support the development of personal assets for clients.
-To ensure clients receive key-working on a needs basis which includes supporting clients to develop their personal assets in order to achieve wellbeing, financial capability, and manage risk. Effectively use the client database to ensure real time information informs all teams across PBHA.

-Supporting tenants with money management including:

-Assisting with income maximization using various sources.
-Providing comprehensive benefits guidance to tenants
• Assisting with making claims and the provision of information, where repeated intervention is required, including some degree of non-specialist advocacy
• Completing benefit claims and pursuing these until in payment
-Liaising with benefits agencies, local authorities, housing providers
-Train tenants on techniques to maximise and appropriately budget their income.

c. Tenancy Sustainment
-Support new tenants to move in, and for transfers of existing tenants, offering support with furniture options.
-Work closely with the Housing Team to provide an effective tenancy sustainment service.
-Support and facilitate tenants where necessary on payment methods available, upholding obligations for rent payments under their tenancy.
-Support tenants in arrears to maintain arrears agreements in order to keep their tenancy.
-Support tenants to arrange meetings with Housing Officers and offer support if required regarding any queries they may have concerning their tenancy or housing accommodation, or put in touch with appropriate advocate.
-Support tenants in dealing with complaints, neighbour disputes, nuisance and harassment, using self-management and mediation based approaches.
-Work with the housing management team to find solutions to tenancy sustainment issues.
-Plan with tenants for their move on, liaising with other PBHA departments such as the Property and Allocations teams to minimise void periods and maximise the time the properties are housing homeless people.
-Support on tenancy rights and responsibilities, re-enforcing tenure obligations at appropriate intervals.
-Monitoring the condition and cleanliness of properties and working with tenants, in a practical way, to enable them to carry out their responsibilities.
-Carry out regular building and health and safety inspections, helping tenants to report repairs.
-Take pride in PBHA’s property and assets, and encourage tenants to do so.

Take on specific responsibilities on behalf of the team
-Perform any other reasonable additional duties at the request of the line manager.
-Provide a housing reception service at the office.
-Involvement in the selection and induction of new workers and volunteers.
-Taking part in planning the team’s work and delivering the annual plan
-Ensuring that proper records are kept and information is passed to other team members as necessary. Effectively use the client database to ensure real time information informs all teams across PBHA.
-To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and service users.
-Support tenants in arrears to maintain arrears Support tenants in arrears to maintain arrears To meet required standards and contract compliance of supporting people and any other commissioning body where PBHA delivers a service.
-Participating in a rota to provide cover for our out of hours telephone service for tenants and dealing with emergencies and problems that arise. This is done from home. A mobile phone is provided. The rota is additional to the standard working week.

General responsibilities of all staff:
All staff are expected to;
-Provide cover for other members of the team where necessary.
-Work flexibly and cooperatively as part of a team and with other teams.
-Be involved in the selection and training of new staff and volunteers.
-Participate in staff training and development activities, staff supervision, appraisals and all relevant meetings.
-Ensure the observation of all of PBHA's policies and practices, including those relating to equal opportunity, confidentiality, health and safety, financial control, standing orders, recruitment, supervision, appraisals, sickness and discipline.
-Plan and organise own work with a minimum of day to day supervision
-Have specific individual responsibilities but the person appointed will be expected to use her or his initiative in organising and prioritising work, within criteria set by the line manager.

General Information
Please note that:
-Post holder must be prepared to see their duties change as the needs of the organization and its tenants change and develop.
-All spaces in PBHA are non-smoking except for specific designated areas.
-Take pride in PBHA’s property and assets, and encourage tenants to do so.
Access Information
The post is based at the Kingsland Hub site has one level and is accessible to wheelchair users.
Accountability
The post holder is accountable to the Recovery Lead.

Main Conditions of Service
This is a full time position. The post is for 37.5 hours per week, 5 days per week, Monday – Friday, 7.5 hours per day. Duties will occasionally be carried out over evenings, weekends or public holidays. Overtime is not paid but time off in lieu is given. The post holder is required to take part in the out of hours duty rota which is paid in addition to the salary.
Annual leave entitlement is 26 days per year plus normal bank holidays (pro rata for part time posts). This will rise after each completed year of service to a maximum of 30 days.
Salaries and expenses are guided, but not bound, by the Local Authority NJC scales and are revised each year. The salary for this post will be in the range of ££24, 054 - £25, 833 Grade 3.
Post holders will be eligible for membership of the organisation's contributory pension scheme.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).
PBHA is committed to equal opportunities and anti-discriminatory practice.
ROLE REQUIREMENTS

Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
Assessed by*
A, I • To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems. To have an understanding of the particular wellbeing needs of minority ethnic groups.
A, I
I • Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the internet and to draft and send e-mails.
• Experience of focusing on individuals’ strengths and of learning from mistakes.

A, I • Experience of working in an outcomes focused way

The competencies required for the post are the ability to:
Assessed by*
A,I -Can positively contribute and take initiative; good negotiation skills
A, I -To be positive, resourceful, and resilient when working in challenging environment
I -Able to constructively challenge and lead positive change- including with assumed constraints and the abilities of people with ongoing mental health needs.
I -Promotes positive risk taking and supporting people to find their own solutions to engrained challenges.
A, I-Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities.

A, I -Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
A, I -Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
I -Ability to use appreciative inquiry and positive framing and communication to support people to develop achievable goals.
A -Engage tenants, building a rapport with the individual so that he/she can recognise his/her ambitions.

A,I- Plan a strategy that supports clients to identify their move on goals, and develop plans towards achieving them in a limited period of time
A,I -Effectively support PBHA’s tenants to progress to more independent accommodation work through the acquisition of skills, confidence and supportive relationships
A,I

I-Establish productive partnerships with a range of key stakeholders, internal and external to ensure that project targets are met
-Be able to outreach to tenants’ homes, and cover an out of hours duty rota which may very occasionally require you to attend work out of hours
A,I-Organise work effectively by prioritising, planning and excellent time management
I-Meet demanding targets in a difficult climate
A,I-Be a self-starter, demonstrating initiative and a pro-active approach to meeting goals and targets
A,I-Use IT effectively to prepare reports, marketing materials etc.

It is desirable that the candidate will have:
Assessed by*
A, I-Ability to make engaging presentations in public.
A,I-An understanding of peer support and the value of lived experience.

The successful candidate will need to be committed to:
Assessed by*
A-Improving quality and raising standards of service.
A, I-Enabling participants in the project to take control of their own lives and become involved in the overall running of the project.
A-PBHA’s Diversity and Equal Opportunities policy
-Co-operative team working.

The successful candidate will
-Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
Assessed by*
A Assessed through Application Form or CV and Supporting Statement
I Assessed through Interview
T Assessed through Assessment

You

You are an experienced leader, ideally with experience of leadership in schools. You care about what The Difference is trying to achieve, and have your own ideas about how we ought to do this. You are a natural communicator, and can inspire more teachers to make the difference with the most vulnerable learners. You have experience of hiring teachers, designing assessments and coordinating others to deliver projects. You love to learn and to grow in your work.

The Challenge

Every day 41 of England’s most vulnerable children– equivalent to more than a full classroom of pupils – are permanently excluded, with disastrous personal and societal consequences.

These are the country’s most disadvantaged: 4 times more likely to have grown up in poverty, 7 times more likely to have special needs, 10 times more likely to have mental health problems and 20 times more likely to be interacting with social services due to safeguarding concerns. These children are at serious risk of knife crime.

Once they are excluded, life chances are bleak. Less than 2% of excluded pupils finish school with the qualifications they need in maths and English; 50% are immediately not in education, employment or training (NEET) straight after GCSEs. This small group of pupils goes on to make up half of the prison population, and is more likely to reoffend. It is estimated that each excluded child will go on to cost the state £370,000 in extra education, health, welfare and criminal justice spending. For last year’s cohort of excluded pupils, that’s a total cost of £2.9bn to the Exchequer.

Yet too little is known about how to break this tragic cycle. While some parts of the school system have seen an evidence-led revolution, there has been insufficient research and teacher training in how to measure or move outcomes for these most complex and vulnerable pupils. This impacts teacher satisfaction. Increasing numbers are leaving the profession, disillusioned and disempowered by this lack of expertise. Meanwhile, the numbers of young people whose lives are written off through school exclusion continues to rise, year on year. 

Our Journey

Our Journey The Difference is embarking on the ten-year journey to different a future. Over the first three of these years, a pilot of the Difference Leaders will: recruit the best teachers to work with the pupils who need them most, in 10% of schools for excluded pupils; develop the evidence base of which interventions are best-replicated to impact vulnerable pupils; train mainstream senior leaders in inclusive practice; and continue to convene the conversation on inclusive practice in England’s schools. We will grow from a small start-up team, to a bigger organisation, with impact across the country. Are you the right person to join us on this journey?

To apply

To apply for the role please read the full applicant pack on our website