Planning volunteer roles in billingham, stockton on tees
Our aim is to create larger and more diverse audiences
We need an experienced freelance marketeer to work with our Festival Director and implement 2025 Marketing Plan.
This is a flexible, remote working opportunity, 3 - 4 days per month and more during Festival September - October
We offer : £3,000 for 20 days paid by monthly invoice . Must be responsible for own tax and National Insurance
Deadline for applications 2 June 2025 Online interviews week commencing 9 June 2025
.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPB Portsmouth Local Group needs someone to help plan our programme of talks. We can provide all the help and assistance you need, including a directory of speakers.
Registered Charity
More than 1000
The RSPB brings people together – people like you – to protect the things that matter to us all.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us grow our young charity to get more children learning about germinating, nurturing, cooking and tasting food grown in nature, together with outdoor woodland activities. This important part of learning is not yet in the national curriculum and school budgets are tight, so we need to fundraise. Your help with this and the general develpment of the charity will be greatly valued..
We have three other trustees and three executive staff including the two founders. We hold at least quarterly virtual meetings which we'd wish you to attend.
Most of our work is in West London schools but we also plant large numbers of trees, recenty in a London Park, involving local community volunteers and children from the local schools..
Please get in touch if this of interest. We'd love to hear from you. .
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPB Brighton and District Local Group needs someone to help plan our programme of talks. We can provide all the help and assistance you need, including a directory of speakers.
Registered Charity
More than 1000
The RSPB brings people together – people like you – to protect the things that matter to us all.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as Dog A.I.D.'s new Honorary Secretary and you would be joining the Board at an exciting time as we have launched the charity’s Strategic Plan with a new CEO supported by a small but strong team, which we will be building further this year. As Honorary Secretary you would be using your skills and experience to support the leadership and strategic direction of our charity as we look to achieve ambitious strategic growth targets over the coming years, becoming a larger, more robust charity with increased profile and reach.
Dog A.I.D. empowers physically disabled people by coaching them to train their own pet dog to become an accredited Assistance Dog. By focusing on the existing pet/owner bond, outcomes for our clients include:
· increased independence and self-confidence
· improved mental well-being
· reduction in social isolation
· reduced reliance on family members and/or carers.
· increased opportunities, with many of our clients being able to return to work or education, supported by their accredited Assistance Dog.
We are looking for an active and well-organised Secretary who can provide support for our governance functions. You will be required to attend and minute online quarterly Board meetings and other ad-hoc meetings and strategic discussions.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role:
The Treasurer plays a key leadership role in ensuring SAPHNA’s financial integrity and sustainability. In addition to the responsibilities of a General Trustee, the Treasurer provides strategic guidance and oversight on SAPHNA’s financial matters.
Key Responsibilities:
- Oversee SAPHNA’s financial management, ensuring robust processes and controls are in place.
- Advise the Board on financial strategy, risk management, and resource allocation.
- Work closely with SAPHNA’s management team to monitor budgets, cash flow, and financial performance.
- Ensure the preparation of annual accounts in accordance with charity regulations.
- Present financial reports to the Board in a clear and accessible format.
- Support the development of financial policies and procedures.
- Ensure SAPHNA’s funds are invested appropriately, achieving both security and growth.
- Oversee financial compliance with legal and regulatory obligations.
Person Specification:
- Proven financial expertise, ideally with experience in financial management, accountancy, or charity finance.
- Strong analytical skills and the ability to present complex financial information clearly.
- Commitment to SAPHNA’s mission, vision, and values.
- Experience in governance, leadership, or financial oversight.
- Ability to collaborate effectively with other Trustees and SAPHNA’s management team.
Time Commitment:
Trustees are required to attend quarterly Board meetings, participation in working groups or committees, and occasional representation of SAPHNA at events. The Treasurer role may require additional time to review financial matters and liaise with staff.
Please send a covering letter outlining your interest and suitability for the role.
Registered Charity
1 - 5
To achieve equality and excellence in school nursing practice leading to improve health outcomes & reduce health inequalities for school aged children
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The HMSA is a small and dynamic charity that helps those living with hypermobility syndromes (and carers and families) to be independent and live well. We also provide education for professionals in social care, health, teaching and local authority employees. We have big plans to expand our offer to our members and professionals, as well as raise the profile of the charity and hypermobility syndromes. We are seeking to appoint up to 2 new trustees. Recognising that most people with these conditions present and are supported in primary care, we are particularly keen to recruit someone with a background in Primary Care to help us develop our plans. We are also interested to hear from anyone with experience of strengthening social media channels and comms, especially within a small charity setting.
The Trustee role involves:
- Preparing for and attending quarterly board meetings – 2 hours in the evening or a half day on a Saturday (half online/half in person if possible). The in person meetings are likely to be in central London.
- Providing support/guidance to the other Trustees, the CEO as well as staff/volunteer team. This may include small group working in between Board meetings.
- You may also be asked to participate in sub-committees as required.
- Developing and supporting our Clinical Advisory Group and/or Comms work
- Promoting the HMSA to primary care and other health and social care professionals or other relevant external audiences.
In addition, there may-be other events such as volunteer/staff/member meetings or conferences that would be useful to have Trustee support
Please submit your CV and a cover letter (max 2 pages). Please include the following in your cover letter:
-Why you are interested in the trustee role at the Hypermobility Syndromes Association
-Outline the relevant experience and skills that you bring to the role as Trustee
Registered Charity
1 - 5
Support those living with hypermobility syndromes (and carers/families) to be independent and live well.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a trustee with a finance and/or accounting background who will work with the Board of Trustees and Management to ensure the charity's financial viability. There is also a more ‘hands-on’ function managing the charity’s investments and cash deposits.
The Treasurer will maintain an overview of the organisation’s finances, ensuring financial viability, advising and guiding on financial requirements and best practice and providing advice, assistance and information to Trustees (Committee Members) on their financial stewardship responsibilities.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Travel Radar is a passionate media organisation committed to making travel more meaningful and accessible for everyone. Since 2015, we've grown into one of the leading online sources for aviation and air-travel news, reaching over 20 million people worldwide.
Powered by a diverse, fully remote team of 50+ volunteers and contributors, we provide around-the-clock coverage of global travel developments. Our mission is to change the way people experience travel — helping them make every journey more enriching, informed, and enjoyable through timely news and helpful insights.
Join us in reshaping the future of travel and making a global impact through the power of storytelling and information.
We're on the lookout for a Social Media Manager to head up a range of exciting work including:
- developing creative and engaging social media strategies for our platforms;
- managing the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Instagram, Tiktok and YouTube, adapting content to suit different channels;
- overseeing, planning and delivering content across different platforms using scheduling tools such as Buffer and Meta Business Suite;
- developing, launching and managing new competitions and campaigns that promote Travel Radar and the brand;
- forming key relationships with influencers in the aviation and air-travel space across the social media platforms;
- managing and facilitating social media communities by responding to social media posts and developing discussions;
- researching and evaluating the latest trends and techniques in order to find new and better ways of creating and measuring social media activity;
- managing, motivating and coaching junior staff such as social media executives or assistants;
We're looking for a passionate and creative individual to lead and grow Travel Radar’s presence across social media. This is a fantastic opportunity to shape the voice of one of the most engaged aviation communities online and create impactful content that inspires millions of travellers worldwide. We already have a strong foundation and loyal following — now we need someone who’s ready to take it to the next level. Whether you're a recent graduate full of fresh ideas, an experienced social media pro seeking a meaningful new challenge, a travel and aviation enthusiast, or a current student eager to gain hands-on experience — we care more about your passion and creativity than your CV.
If you're excited by the idea of building community, creating compelling content, and being part of a mission-driven team, we’d love to hear from you!
✨ Perks of Volunteering with Travel Radar:
(Please note: This is a voluntary, unpaid role — but we make it worth your time!)
�� Flexible workload – Contribute as and when you’re available each month
�� Fully remote – We can provide a laptop, desktop, or virtual machine if needed
�� Lunch & travel expenses covered – For in-person events, conferences, or meetings
✈️ Exclusive discount program – Access deals with 3,000+ retailers, from travel to insurance
�� Professional training – Fully funded CPD Level 3, 5, or 7 accreditation included and access industry leading support and mentoring
�� Latest tech tools – Free access to Office365, Grammarly Premium, Adobe Photoshop, Canva Pro — for both Travel Radar and personal use
Commitment per Week: 5hrs per week
Reports to: Chief Content Officer
Non Charity Employer
51 - 100
Our mission to change how travel is seen involves showing people how to make their journeys as fulfilling as possible whilst empowering our team!
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Chair of Trustee Role
Role Overview
The Chair of Trustees ensures effective governance and strategic direction for Rebuilding Lives UK. They provide leadership to the board, oversee decision-making, and act as a key ambassador for the charity. The Chair supports the Chief Executive while ensuring accountability and compliance with regulatory requirements. A key responsibility of the Chair is to ensure that all trustees are actively engaged in their roles, fulfilling their responsibilities, and participating in training.
Key Responsibilities
- Lead the board to ensure strong governance, accountability, and strategic leadership.
- Ensure that all trustees actively fulfill their roles, contribute to decision-making, and engage with the charity’s work.
- Provide mentorship and oversight to the Chief Executive.
- Hold trustees accountable for attending training and participating in board activities.
- Ensure that safeguarding measures are implemented across the charity.
- Oversee board meetings, ensuring productive discussions and informed decision-making.
- Represent the charity externally and strengthen partnerships with key stakeholders.
- Support financial oversight, ensuring sustainability and compliance.
- Be actively involved in the charity’s operations where possible, offering support beyond governance.
- The Chair plays a key role in providing strategic direction and supporting the CEO through regular mentoring and guidance. While the board collectively oversees the charity’s performance, the Chair works closely with the CEO to ensure they are supported in their role, offering insights and fostering a collaborative relationship between the CEO and trustees.
Who We Are Looking For
Essential Skills & Experience:
- Experience in chairing boards or senior governance roles.
- Strong strategic leadership and decision-making abilities.
- Excellent communication and interpersonal skills.
- Commitment to equity, diversity, and inclusion (EDI).
- Minimum of 10 hours per month dedicated to board duties.
What You’ll Gain from This Role
Becoming a trustee with Rebuilding Lives UK is more than just a governance role—it’s an opportunity to be part of a team dedicated to creating real, lasting change. As a trustee, you will:
- Play a vital role in supporting survivors and helping them rebuild their lives.
- Be part of a passionate and driven team working towards a shared mission.
- Gain valuable leadership, governance, and strategic experience.
- Develop transferable skills in decision-making, safeguarding, and advocacy.
- Expand your professional network and engage with like-minded individuals.
- Have access to training and development opportunities to strengthen your expertise.
Mandatory Training Requirement
All trustees, including the Chair, are required to complete trustee governance and safeguarding training within the first three months of their appointment. Additional training will follow as needed.
Terms of Appointment
The Chair serves an initial one-year term, with the option for renewal up to a maximum of three years.
Voluntary Role
All voluntary roles are subject to satisfactory references and an enhanced DBS check.
This is an unpaid remote position (UK Based); however, reasonable expenses will be reimbursed.
Time Commitment:
- 10 hours per month, including:
- Monthly board meetings (held via Zoom).
- Providing strategic leadership and guidance to the CEO.
- Annual half-day strategy session and leadership planning.
- Regular check-ins with trustees to ensure engagement and accountability.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a Secretary to join our Board of Trustees! The primary responsibility is to act as the central point of contact for Board administration, ensuring compliance with governance requirements.
We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.
We are seeking someone who has strong attention to detail, excellent organisational and administrative skills, proficiency in document management and record-keeping and excellent communication, both written and verbally. It's preferable that you will have experience with charity governance processes and compliance.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Thank you!
Who we are
The Landmark Trust is one of Britain’s leading building conservation charities. With the help of our supporters, we save historic buildings in danger of being lost forever. We sensitively restore such ‘Landmarks’ and offer them a new future by making them available to everyone for short breaks. The lettings income from the 200 extraordinary buildings in our care supports their maintenance and survival in our landscape, culture and society.
Seeking Trustees
With several Board retirements this year, the Landmark Trust is looking to appoint up to three new Trustees.
We are a charity which rescues and restores significant historic buildings; and which makes these available to as many people as possible, for enjoyment and inspiration, through our holiday accommodation business.
Landmark’s Board of Trustees numbers ten individuals with a broad range of expertise and experience. The common factor is a commitment to the protection of heritage buildings, and to supporting the objectives, ethos, and aspirations of the Landmark Trust.
We welcome applications from any outstanding candidates who bring a strategic approach, good sense, and a desire to make a difference, to the Board. Some particular skills which would be of interest are set out in the detailed Trustee Brief.
We also particularly welcome applications from under-represented groups, younger applicants, and those based outside the South East.
Closing date for applications: Monday, 9 June 2025 at 5:00 PM
Interviews will be held on: Monday, 14 July 202
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
The client requests no contact from agencies or media sales.