Play volunteer volunteer roles in birstall, west yorkshire

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you 

• You MUST live in the Grantown-on-Spey/Strathspey area of Scotland
• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

Do you envisage a world free from animal suffering?

As a Grassroots Organiser, you will play a pivotal role in making this vision a reality by organising campaign events and actions in your local area and bringing together a community of like-minded people to advocate for animals.

Why join The Humane League?

We exist to end the abuse of animals raised for food. We do this through delivering corporate-focused and legislative campaigns, demanding better animal welfare with an effective and pragmatic approach.

The actions and events you organise will place vital pressure onto our corporate targets and open the eyes of the general public to the truth of factory farming. You will be a key player in reducing animal suffering and bringing an end to the worst and most widespread abuse of animals raised for food.

Watch this short video to find out what volunteering with us is like!

As a Grassroots Organiser, you will change animal lives by:

• Organising events and actions in your local area
• These will include peaceful protests, public outreach, social meet-ups and leafleting.
• Ideally you will organise 1 event every 1-2 months
• We will provide you with all the support and materials you need, as well as covering relevant expenses
• Growing a community of advocates by promoting your events and encouraging others to join you, bringing people together for the animals to create change
• Joining us at national events organised by staff team
• Taking campaign actions remotely, such as writing emails, letters and social media actions
• And much more!

If you’re excited by the prospect of leading and organising effective actions at a local level, all while making a genuine difference to animals, this is the role for you.

You will be supported directly by THL staff members who will steward you throughout your time with us, including a full onboarding process to get you started. No prior experience is needed and we’ll give you everything you need to build your skills and take action.

There is no set time commitment for this role, all we ask is that you can organise at least 1 event every 1-2 months. On average, it takes around 4-6 hours to deliver an event (including planning and delivery).

Whether you're retired, working full time, a student, or somewhere in between - we would love to welcome you to our community.

PLEASE NOTE: We aim to get you started within 2 weeks of your application, so please ensure this is the right time for you to onboard with us.

Job Title: Admin Assistant                                                                               

Reports To: Department Manager 

Location: Remote 

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
Solta o Jogo is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a dedicated Admin Assistant to support the day-to-day coordination and administrative operations behind this exciting and community-driven programme.

Position Overview:
The Admin Assistant will play a vital role in supporting communication, event coordination, documentation, and volunteer tracking. This position is perfect for someone looking to gain hands-on experience in nonprofit administration, event logistics, and team coordination. The role offers flexibility, skill development opportunities, and the chance to make a meaningful impact within the community.

Key Responsibilities:

Event Coordination Support

• Schedule and manage logistics for project events, workshops, and community showcases.

• Track bookings, rehearsals, and venue use to ensure a smooth timeline.

• Support RSVP management and communication for performances and activities.

Data & Documentation Management

• Maintain and organise project records such as attendance sheets, registration forms, and feedback.

• Ensure digital files are properly stored and accessible for all team members.

• Assist in compiling reports and summaries post-events.

Communication & Liaison

• Serve as a contact point for public and internal queries related to the project.

• Help coordinate communication between departments involved in the project (HR, Marketing, PR, Finance).

• Communicate with facilitators, artists, and partners to confirm details and provide logistical support.

Resource & Inventory Support

• Track inventory of promotional and event materials.

• Assist in coordinating procurement and delivery of materials for activities and performances.

Volunteer Coordination

• Monitor onboarding progress of volunteers engaged in Solta o Jogo.

• Assist with preparing and maintaining volunteer schedules.

• Provide administrative support during volunteer briefings and training.

General Administrative Duties

• Take meeting minutes and circulate action items.

• Help draft internal updates, task lists, and team reminders.

• Provide general clerical support as needed.

Required Qualifications:

Education:
No specific degree required, but experience in administration, event coordination, or office support is desirable.

Skills & Attributes:

• Excellent organisational and time-management skills.

• Proficiency in Microsoft Office (especially Word and Excel).

• Strong verbal and written communication skills.

• Attention to detail and ability to multitask efficiently.

• Friendly, professional, and proactive attitude.

• Ability to work independently as well as collaboratively with remote teams.

Benefits:

• Gain practical experience in nonprofit administration and cultural event coordination.

• Work flexibly with a remote, supportive team.

• Contribute to a vibrant, meaningful community project.

• Receive mentoring and transferable skill development.

• Local travel reimbursement for any in-person events or meetings (if applicable).

Equality Statement:

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we welcome applications from individuals of all backgrounds.

Reports to: Chief Executive Officer

Direct Reports: Fundraising Managers

Team Structure: Fundraising Team 

Location: Remote, UK-based

Time Commitment: 12 months minimum | Part-time | Flexible hours

About the Role

We are seeking a passionate and experienced Head of Fundraising to lead and develop our fundraising strategy at a crucial time in Youth Advantage UK's growth. Reporting to the CEO, you’ll oversee a multi-disciplinary fundraising team and play a key role in shaping our strategy to secure the resources needed to support our mission.

This is an exciting opportunity for an experienced fundraising leader who is ready to take on a leadership position, mentor a growing team, and make a tangible impact on the lives of those we serve. You will be instrumental in driving fundraising across diverse channels, from major donor cultivation to digital fundraising and events.

Please note: This is a voluntary and unpaid role, with no financial compensation or future paid opportunities attached. We encourage you to apply if you have relevant/transferrable skills for this role.

Key Responsibilities

• Lead and Execute Fundraising Strategy – Develop and drive a comprehensive fundraising strategy that aligns with the organisation’s mission and financial goals.
• Manage Fundraising Teams – Provide leadership to Fundraising Managers and the Partnerships Lead, ensuring successful delivery across all fundraising channels.
• Build Relationships with Major Donors – Cultivate and maintain strong relationships with key donors, stakeholders, and potential partners to secure long-term support.
• Oversee Fundraising Events – Lead and support the planning, execution, and evaluation of fundraising events that engage donors and raise critical funds.
• Digital Fundraising – Oversee online giving campaigns and strategies to increase digital fundraising engagement and revenue.
• Reporting and Budgeting – Monitor fundraising progress, ensuring targets are met, and provide regular reports to the CEO and Board.
• Team Development – Mentor and coach the fundraising team, ensuring they are motivated, developed, and equipped to excel in their roles.
• Strategic Partnerships – Build and nurture community partnerships that expand our reach and increase funding.
• Brand Advocacy – Act as a passionate ambassador for the charity, enhancing its visibility in the charity sector and promoting its mission.

What We’re Looking For

We’re looking for a dynamic leader with the skills and experience to make a positive impact. You’ll thrive in this role if you have:

• Proven experience in fundraising, with a strong track record across digital campaigns, corporate partnerships, and events.
• Leadership experience in managing and developing fundraising teams or volunteers.
• A strategic mindset with the ability to think big and execute effectively in a resource-constrained environment.
• Hands-on experience in managing the day-to-day operations of fundraising campaigns while being able to step back and think at a strategic level.
• Strong relationship-building and communication skills, with the ability to inspire and engage diverse stakeholders.
• A passion for the cause – a genuine belief in the mission of Youth Advantage UK and a commitment to making a difference.
• Familiarity with digital fundraising tools and social media platforms for promoting campaigns (desirable but not essential).
• Previous experience in volunteer-led organisations is a bonus.
• Remote working experience or comfort with managing teams virtually.

What You’ll Gain

• A chance to lead a national HR function with real-world complexity and purpose.

• The opportunity to mentor and develop emerging HR talent.

• Practical experience shaping HR strategy within the third sector.

• Recognition through:

o LinkedIn testimonial and reference

o A public thank you post

o Permission to list Youth Advantage UK as an employer on your CV/LinkedIn

o A written reference upon completion of your commitment

Important Information

This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.

Apply Now

If you're passionate about fundraising and want to make a real difference, we’d love to hear from you. Help us unlock new opportunities for Youth Advantage UK and join our dedicated team of changemakers today.

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Job Title: Data Analyst                                                                                     

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival that celebrates Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts fair. Hosted at Kingston University Townhouse, this event engages the local community through free performances, classes, and exhibitions.

As part of this project, we are looking for a Data Analyst who can help us measure community impact, inform decision-making, and contribute to continuous improvement across programme delivery. This is a hybrid volunteer role, ideal for someone based near Kingston (travel expenses will be reimbursed). You’ll gain valuable experience working in the non-profit sector and help shape a high-profile cultural programme that has received praise from local councillors, Kingston University, and the Brazilian Consulate in London.

Position Overview:
The Data Analyst plays a key role in supporting Quilombo UK’s community and cultural initiatives by collecting, managing, analysing, and reporting data related to engagement, outreach, and programme impact. This role is crucial to enabling data-driven decision-making across teams and enhancing the visibility of outcomes to stakeholders and funders.

Key Responsibilities:

Data Collection & Management:

• Gather, clean, and manage datasets from sources including attendance logs, feedback surveys, fundraising data, and project reports.

• Ensure data integrity, confidentiality, and organisation across internal records.

Analysis & Insight Generation:

• Identify trends and patterns to evaluate the effectiveness of “Solta o Jogo” programming.

• Support strategy development through analysis of community engagement, volunteer participation, and performance indicators.

Reporting & Visualisation:

• Build user-friendly dashboards and visuals to support internal teams and partner reporting needs.

• Present clear summaries and insights to both technical and non-technical audiences.

Cross-functional Collaboration:

• Work with Programme, PR, and Marketing teams to align data insights with communication strategies and outreach efforts.

• Provide data-driven inputs for programme evaluation and future planning.

Continuous Improvement:

• Support the design of outcome tracking tools, surveys, and templates.

• Suggest enhancements to reporting systems and support data-driven fundraising efforts.

Required Qualifications:

Education:

• Bachelor's degree or working toward a qualification in Data Science, Statistics, Economics, Public Health, Social Research, or related field.

Experience:

• Experience working with spreadsheets and large datasets.

• Demonstrated ability to collect, clean, and interpret data using Excel or Google Sheets.

• (Desirable) Familiarity with tools like Power BI, SPSS, R, or Python.

Skills:

• Strong analytical and problem-solving capabilities.

• Excellent written and verbal communication.

• Ability to translate complex data into accessible reports.

• A proactive, collaborative, and detail-oriented mindset.

Benefits:

• Contribute to a nationally recognised cultural project with real community impact.

• Gain valuable experience in data analysis within the Third Sector.

• Build a portfolio of data visualisation and impact reporting work.

• Receive support and mentoring from a collaborative and diverse volunteer team.

• Reimbursement of local travel expenses.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Job Title: Graphic Designer                                                                              

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)
 

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Graphic Designer to bring the visual identity of the project to life. From social media graphics to event branding and promotional materials, you will help ensure the festival’s visual storytelling is engaging, inclusive, and aligned with our mission. This remote volunteer opportunity is perfect for creatives looking to build a professional portfolio while contributing to a high-impact community event.

Position Overview:
The Graphic Designer will play a central role in shaping the visual communications for “Solta o Jogo” and other Quilombo UK initiatives. Working closely with the Creative Director and Marketing team, the designer will conceptualise and produce a range of creative assets across print and digital media. This is an ideal role for someone with strong design skills who is passionate about culture, community, and impactful storytelling.

Key Responsibilities:

Creative Development:

• Study design briefs and translate project goals into compelling visuals.

• Develop concepts, mock-ups, and final designs for social media, posters, presentations, merchandise, and web content.

• Ensure all graphics are visually cohesive, accessible, and aligned with brand guidelines.

Design Production:

• Use design software (e.g., Adobe Photoshop, Illustrator, InDesign) to produce high-quality visuals.

• Test designs across various formats (print, digital, mobile).

• Revise designs based on feedback from the team and stakeholders.

• Prepare final graphics and ensure they are formatted correctly for production and distribution.

Collaboration & Communication:

• Work closely with copywriters, programme leads, and event coordinators to integrate design into broader communication strategies.

• Present design ideas clearly to both technical and non-technical audiences.

• Attend creative planning sessions and contribute visual ideas to campaign strategies.

Required Qualifications:

Education:

 Degree or current studies in Graphic Design, Fine Arts, Visual Communication, or a related field is desirable.

Experience:

• Proven experience in graphic design, either freelance or in a professional setting.

• A strong portfolio showcasing illustrations, branding, and layout design.

• Familiarity with Adobe Creative Suite or equivalent tools.

• Skills:

• Excellent visual design skills and a strong eye for detail, colour, and typography.

• Ability to manage time and priorities independently.

• Comfortable receiving and applying constructive feedback.

• Strong communication and collaboration abilities.

• Open to working across various creative formats and adapting style as needed.

Benefits:

• Contribute to the visual storytelling of a nationally recognised cultural event.

• Expand your design portfolio with real-world creative assets.

• Collaborate with a supportive and multicultural volunteer team.

• Receive feedback and mentorship to support your creative growth.

• Flexible schedule with full remote access.

• Local travel expenses reimbursed (if attending any in-person sessions or events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Chair of the Board of Trustees

The Well Women Centre is a local charity that offers mental health, support and wellbeing services to women and girls in the Wakefield District. We have a long history of enabling women and their families to turn their lives around.

Volunteers play an important role within the centre and we have a diverse, hard-working Board of Trustees who guide and support the Well Women Centre.

Due to retirement, we are looking for a Chair of our Board of Trustees, to help continue the effective working of the current board and maintain the good relationship with the CEO, staff and volunteers at the centre.

We are looking for someone with the following skills and experience:

• Experience of effectively Chairing meetings; in a professional, public or third sector setting
• Knowledge of the Third Sector in Wakefield District
• Strategic Planning
• Understanding of financial statements and budgeting to support overseeing the charity's finances

Time commitment:

• 8 board meetings a year, in-person
• Teams sub group meetings; 8 a year
• Adhoc WWC events

What we can offer you:

• Full induction to centre; board level and operational level
• Training and COD opportunities 
• Travel expenses
• Giving back to the community

Closing date: 31st August

Please note that it is a genuine occupational qualification that a female takes on this role, and the post is exempt under section 7 (2) (e) of the Sex Discrimination Act 1975

Job Title: Legal  Assistant                                                                                

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Legal Assistant to support the organisation in ensuring legal compliance and best practice across all departments. This remote volunteer opportunity is ideal for someone looking to gain hands-on legal experience within the nonprofit sector while contributing to a meaningful community-focused project.

Position Overview:
The Legal Assistant will play a key role in ensuring that Quilombo UK’s operations—including its programmes, policies, and partnerships—are fully compliant with current UK legal standards. The role involves reviewing legal documentation, supporting contract management, advising on compliance issues, and assisting teams such as HR, Marketing, and Funding to uphold required legal frameworks. This is a fantastic opportunity for a legally trained individual seeking to apply their knowledge in a purposeful, community-led environment.

Key Responsibilities:

Legal Compliance & Advisory:

• Assist in ensuring that projects, policies, and operations are legally compliant with up-to-date UK legislation and regulatory standards.

• Provide legal support in reviewing and interpreting organisational contracts and documents.

• Work with HR to review onboarding documentation and volunteering agreements.

Cross-Departmental Collaboration:

• Offer legal guidance to teams across Marketing, Funding, HR, and Finance to support compliant decision-making.

• Ensure all documentation and activities across teams are aligned with internal legal standards.

Contract Management & Documentation:

• Support the creation, organisation, and maintenance of contracts and legal documents.Assist in ensuring all terms and conditions are clearly communicated and upheld.

Research & Reporting:

• Conduct legal research as needed to support internal inquiries and programme development.

• Prepare reports or summaries for leadership as requested.

Required Qualifications:

Education:

• Degree in Law or equivalent legal qualification (or significant progress toward one).

Experience:

• Experience or strong knowledge of legal documentation, UK employment law, or contract management.

• (Desirable) Experience in a legal assistant or paralegal capacity.

Skills:

• Excellent legal research, writing, and document-review skills.

• Good understanding of UK legal frameworks relevant to nonprofit organisations.

• Strong time-management and organisation skills.

• Ability to maintain confidentiality and demonstrate high professional integrity.

• Excellent communication and collaboration abilities.

Benefits:

• Contribute your legal expertise to a culturally rich and community-driven project.

• Gain experience applying legal knowledge within a real-world, cross-functional environment.

• Collaborate with a diverse team and support meaningful social change.

• Flexible working hours and full remote access.

• Local travel reimbursement (when applicable for in-person meetings or events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

About QuilomboUK

QuilomboUK is a dynamic organisation that fosters diversity, equity, inclusion (D&I), and social justice. We believe in a People First approach, ensuring our strategies and operations align with our mission to create equitable workplaces and communities. Join us during this exciting phase of growth as we amplify our impact through innovative people practices.

Role Overview

As a People Partner, you will play a pivotal role in shaping our organisational culture by driving initiatives in organisational development, change management, employee engagement, and recognition. You’ll act as a strategic partner to all departments, ensuring their goals align with our People First philosophy. This role is ideal for someone passionate about social justice, D&I, and building inclusive environments where every voice matters.

Key Responsibilities Organisational Development & Change Management

• Design and implement OD initiatives to enhance team effectiveness, agility, and alignment with QuilomboUK’s mission.
• Lead change management projects, ensuring smooth transitions during organisational growth or restructuring.
• Develop strategies to foster leadership capabilities and a culture of continuous learning.

Employee Engagement & Recognition

• Create innovative engagement programs (e.g., surveys, focus groups) to elevate employee voice and belonging.
• Design recognition frameworks that celebrate contributions aligned with our values, especially in D&I and social justice.
• Analyse engagement data to identify trends and recommend actionable improvements.

People Partnership & Collaboration

• Partner with department leaders to integrate People First strategies into their operations and objectives.
• Provide coaching to managers on inclusive leadership, conflict resolution, and team dynamics.
• Ensure departmental policies reflect QuilomboUK’s commitment to equity and social justice.

Diversity, Equity, Inclusion & Social Justice

• Embed D&I principles into talent processes, from recruitment to career development.
• Lead initiatives that advance social justice internally (e.g., ERGs, bias training) and externally (community partnerships).
• Track and report on D&I metrics to measure progress and identify gaps.

Compliance & Best Practices

• Stay updated on employment law and HR trends, ensuring compliance while advocating for progressive practices.
• Promote a culture of accountability and inclusivity through equitable policies.

Qualifications

• Experience: 5+ years in HR, organisational development, or as a People Partner, ideally in mission-driven sectors.
• Skills:
• Expertise in change management, engagement strategies, and OD frameworks.
• Strong stakeholder management and communication skills.
• Proficiency in HR analytics and project management.
• Knowledge: Deep understanding of D&I practices, employment law, and social justice principles.
• Alignment: Passionate about QuilomboUK’s mission and values.

Personal Attributes

• A champion for equity and inclusion, with empathy and cultural competence.
• Adaptable and resilient in fast-paced environments.
• Proactive problem-solver with a collaborative spirit.

Why Join QuilomboUK?

• Impact: Drive meaningful change in D&I and social justice through your work.
• Culture: Join a supportive, inclusive team where innovation and authenticity thrive.
• Growth: Opportunities for professional development in a scaling organisation.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Let’s build a more equitable future together. ��✊��#PeopleFirst #SocialJustice #DiversityAndInclusion

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Africa Sustainable Journeys

ASJ is a purpose-driven social enterprise offering immersive, ethical travel experiences in Uganda and Rwanda. Founded after a life-changing encounter with the Batwa community in Bwindi forest, our mission is to empower local people, preserve cultural heritage, and promote conservation through sustainable tourism.

Environmental Challenges

Climate change poses a significant threat to the ecosystems of Uganda and Rwanda. Rising temperatures, changing precipitation patterns, and increased frequency of extreme weather events are altering the delicate balance of the region's ecosystems. This, in turn, disrupts wildlife habitats, impacts local communities, and threatens the regions' rich biodiversity. For instance, changing weather patterns are affecting the migratory patterns of animals, leading to increased human-wildlife conflict and wildlife distinction.

Conservation efforts in Uganda and Rwanda are also facing significant challenges. Habitat destruction, poaching, and human-wildlife conflict are major threats to the regions' endangered species, including mountain gorillas, elephants, and lions. The destruction of habitats is largely driven by agricultural expansion, urbanization, and infrastructure development, which have resulted in widespread deforestation and land degradation. This not only threatens biodiversity but also leads to soil erosion, loss of fertile land, and decreased agricultural productivity.

Waste management and pollution are additional environmental concerns facing Uganda and Rwanda. The rapid growth of urban centers has led to an increase in plastic waste, agricultural runoff, and other pollutants, which contaminate water sources, soil, and air. This poses significant health risks to local communities, who rely heavily on natural resources for their livelihoods. Furthermore, the lack of effective waste management systems and pollution controls threatens the regions' natural beauty and biodiversity.

Social Challenges Poverty and economic inequality are pervasive in Uganda and Rwanda, particularly in rural areas. Limited access to education, healthcare, and economic opportunities perpetuate poverty and inequality, creating a cycle of disadvantage that is difficult to break. Many communities lack access to basic services, such as clean water, sanitation, and electricity, which exacerbates poverty and inequality. Furthermore, the lack of economic opportunities and limited access to markets and resources hinder the ability of local communities to improve their livelihoods.

Cultural exploitation is another significant social challenge facing Uganda and Rwanda. The commercialization of cultural heritage and traditions can lead to cultural erosion, exploitation, and loss of cultural identity. The tourism industry, in particular, can perpetuate cultural exploitation, as local communities are often pressured to perform cultural rituals and practices for tourists, leading to the commodification of culture. This can result in the loss of cultural significance and meaning, as well as the exploitation of local communities for economic gain.

Displacement of local communities is a further social challenge facing Uganda and Rwanda. Unregulated tourism development can result in the displacement of local communities, loss of land, and cultural heritage. The construction of tourist infrastructure, such as hotels and lodges, can lead to the displacement of local communities, as their land is taken over for development. This can result in the loss of livelihoods, cultural heritage, and community cohesion.

To address the social and environmental challenges in Uganda and Rwanda, we've established a policy framework guiding our project development. Our "Choose Your Impact" initiative allocates 2% of tour proceeds to local community projects, 1% to Sustainable Travel International's Climate Impact Portfolio for carbon offsetting, and 1% to local conservation initiatives.

Our projects tackle specific social and environmental challenges. Through our partnership with St. Kizito Junior Academy, our Rural Education Support Program bridges the educational gap for vulnerable children in rural Uganda. Where we are committed to improving infrastructure, provide essential resources, and support the school's efforts to deliver quality education, empowering disadvantaged children in Mpigi district, Njjanya village.

We also empower teenage mothers in the Rwenzori region through our partnership with Platform for the Needy, providing them with skills training, education, and economic empowerment. This support enables them to improve their socio-economic status, overcome marginalization, and participate fully in their communities.

In partnership with Ride 4 a Woman and Azizi Life, we promote community-based tourism, enabling guests to engage in cultural exchange programs and homestays. This approach injects income into local economies, supports local people, and fosters cross-cultural understanding.

Environmentally, we promote sustainable wildlife tourism practices, support conservation efforts, and protect wildlife habitats. We invest in sustainable infrastructure, implement environmentally friendly practices, reduce waste and carbon emissions, and support reforestation and climate action initiatives.

Our social responsibility commitment extends to addressing inequality and social exclusion among the indigenous Batwa community in Uganda. Our Batwa Healthcare Support project provides comprehensive medical care, health education, and community outreach. We also partner with Guardian Gorilla Village on the Goats for Gorillas project, supporting sustainable livelihood solutions for reformed poachers' families and reducing threats to gorillas and wildlife.

Call for Remote Volunteers!

Africa Sustainable Journeys is seeking passionate and skilled individuals to join our remote volunteer team! As a remote volunteer, you'll have the opportunity to contribute your skills and expertise to support our mission of promoting sustainable tourism and community development in Uganda and Rwanda.

Marketing Volunteer

Volunteer Role Description (remote, unpaid)

We are Africa Sustainable Journeys, a social enterprise dedicated to creating a positive impact through sustainable tourism and community development in Uganda and Rwanda. We are seeking a talented Marketing Volunteer to help amplify our message and enhance our online visibility. As a key member of our team, you will play a crucial role in boosting our online presence, fostering meaningful partnerships, and supporting our fundraising efforts for rural education, Batwa healthcare, and teenage mothers.

If you are passionate about marketing and creating a meaningful impact, we would love to hear from you! This volunteer role offers flexibility, whether remotely or on-site in Entebbe, Uganda, and you will have the opportunity to develop your skills while contributing to a worthwhile cause. Apply now and join our mission to drive positive change!

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

6+ months

Trustee

Trustee Recruitment - Lead with Purpose: Become a Trustee and Help Achieve a Life Unlimited. 

Your experience. Your voice. Your impact.

At Cystic Fibrosis Trust, we believe in a world where everyone with cystic fibrosis (CF), can live a life unlimited — and we’re inviting passionate individuals to join us on this powerful journey.

This is more than a governance role — it’s an opportunity to help guide strategic decisions that impact lives, influence national initiatives, and accelerate progress for a community that deserves nothing less than a brighter future.

Location: Remote / hybrid
Commitment: Flexible, approx. one day per month
Positions available: Multiple
Remuneration: Voluntary (reasonable expenses reimbursed)

About us

Cystic Fibrosis Trust is the UK’s leading charity dedicated to uniting for a life unlimited for everyone with CF – one of the most common life-limiting genetic conditions.

Our team of dedicated staff, volunteers, and Trustees works alongside people affected by CF to fund life-changing research, promote world-class clinical care, and provide essential advice and support.  We champion a community that is united by strength, compassion, and hope.

Our work relies on the generous donations of our supporters.

About the role

As a Trustee, you’ll play a pivotal role in shaping our vision, values, and strategic direction, developing our aims, objectives, and goals. Your leadership will help us make decisions that matter, and your voice will help steer us toward a stronger, inclusive future.  Trustees typically serve a three-year term, with the option to continue for a second.

This is a voluntary role (unpaid), but reasonable expenses can be claimed for travel to attend meetings in person.

Time Commitment: up to one day a month on average, comprised of preparation for and attending meetings, away days and Trust related activities

Who are we looking for?

We welcome applications from individuals of all backgrounds and experiences.

Due to our normal rotational retirements and trustee terms of office we have several vacancies.  We are keen to increase the representation of people with lived experience of CF and are particularly interested in applications from all people who can offer professional skills and experience in:

• finance and accountancy
• legal practice/law
• fundraising and income generation
• marketing and communications
• data and digital strategies
• basic science research
• non-clinical CF professions (e.g. psychology or social worker)

As part of our long-term succession planning, we would also welcome interest from candidates who may be open to taking on additional Board leadership responsibilities in the future, e.g. Chair, treasurer, or committee roles.

The cystic fibrosis community is diverse, encompassing people of all ages and backgrounds. We are committed to ensuring that this diversity is reflected on our Board. We are especially interested in hearing from those with lived experience of CF, disabled individuals, and candidates from Black, Asian, and minority ethnic communities, as well as LGBTQI individuals. We value fresh perspectives and encourage applications from first-time trustees.

Why Join Us?

• Make a meaningful impact on the lives of people affected by cystic fibrosis.
• Engage with dynamic peers who are driven, forward-thinking, passionate and purpose-led.
• Help drive an inspirational mission that blends science, support, and community.
• Play a critical role in shaping our strategic direction, ensuring robust governance, and championing equity, diversity and inclusion.
• Gain valuable experience in governance and strategic planning.
• Use your expertise to fuel lasting change.

 
If you are passionate about making a difference for people with cystic fibrosis, this is your moment.  Please get in touch.

Ready to Make a Difference?

Please download the Trustee Recruitment Pack for more information about the role and how to apply or click the button above “Redirect to the recruiter”

Important Dates

Closing date for applications: Wednesday 20 August 2025 
First interview: Week commencing 8 September 2025
Second interview: Week commencing 15 September 2025

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