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Top job
Pets As Therapy, Oxford, Oxfordshire (Hybrid)
circa £38k
Volunteers are at the heart of Pets As Therapy — and so is this role.
Posted 1 day ago Apply Now
Top job
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £70,000 per year
Lead on relationships with a small group of ARUK’s most generous supporters, and prospective supporters, across Philanthropy audiences.
Posted 1 day ago
Top job
Homeless Link, City of London (Hybrid)
£22,496 per year(Remote) or £24,713 (Hybrid) per year for 17.5 hours per week
Posted 3 days ago
Top job
Greenpeace UK, London (Hybrid)
£56,988–£63,756
A newly created role managing a diverse caseload while strengthening the visibility and impact of legacy income across the organisation.
Posted 1 day ago Apply Now
Top job
Closing in 2 days
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £70,000 per annum
Posted 2 days ago
Not For Profit People, Remote
£35,500 pa (inner London weighting £3,950 pa or outer London weighting £2,457 pa)
Posted 2 weeks ago
Prisoners Abroad, London (Hybrid)
£44,416 per year
Manage major donor giving at Prisoners Abroad, building relationships and funding life-changing support at our unique charity.
Posted today
British Paediatric Neurology Association, Bolton (Hybrid)
£40,323 (Starting) with grade moving to over £50,042
Seeking an organised, efficient and practical person with excellent interpersonal, communication skills and a good deal of common sense
Posted 2 days ago Apply Now
Compassion in World Farming International (CIWF), Godalming, Surrey (Hybrid)
£38,000 - £40,000 per year
Posted 1 day ago Apply Now
The Connection at St. Martin-in-the-Fields, London (On-site)
£44,181 per year
Posted 2 days ago
The PKD Charity, Remote
£40,000 - £42,000 FTE per annum, pro rata (£24,000- £25,200 0.6 FTE)
Posted 2 days ago Apply Now
Consortium of Voluntary Adoption Agencies (CVAA), Remote
£40,000 - £45,000 per year
Seeking a proactive and passionate Head of Policy to lead work improving UK adoption policy and practice for the benefit of children.
Posted 1 week ago Apply Now
Not For Profit People, Remote
£47,000 pa (inner London weighting £3,950 pa or outer London weighting £2,475 pa)
Posted 2 weeks ago
Page 2 of 21
Oxford, Oxfordshire (Hybrid)
circa £38k
Full-time
Permanent
Job description

We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.

What you’ll do

Reporting to the Chief Executive, you’ll:

  • Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
  • Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers 
  • Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported

About you

You’ll bring:

  • Proven experience in volunteer management
  • Great people management
  • Excellent communication and relationship‑building skills.
  • Experience in managing busy, volunteer‑facing services
  • Experience using CRM systems and working with data and KPIs.
  • A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.

Why join us?

Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:

  • 28 days annual leave
  • Hybrid working
  • Health cash‑back plan and Employee Assistance Programme
  • Employee discounts and flu vaccination
  • Dog‑friendly office
  • Opportunities to attend events such as Crufts

Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.

Application resources
Organisation
Pets As Therapy View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 23 April 2026
Closing date: 10 May 2026 at 23:30
Tags: Volunteering Management, Customer Service

The client requests no contact from agencies or media sales.