Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Our organisation is unique. Each year we directly help 2.8 million people to solve their problems. We see first hand - and in real time - the problems faced by people across England and Wales. We can spot emerging issues quickly, often even before the government. We use our unique data and insights to work with government, regulators and industry to improve people's lives.

We are looking for two outstanding people to recruit for the position of Senior Policy Researcher in the Energy Retail Markets team and Senior Policy Researcher in the Consumer & Public Services team at Citizens Advice.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

The roles 

For both roles, as a senior member of the team you will work across different policy areas, designing and delivering major research and influencing projects from start to finish, while supporting junior members of the team to reach their potential. Our strong, respected brand means that you will have unique opportunities to engage directly with the people and organisations who have the power to make the changes we want to see - from parliamentarians and the civil service to regulators and industry. 

Energy retail markets team 

In energy, our vision is for an energy market that treats everyone fairly, now and in the future. For the energy retail markets team this means tackling the root cause of the issues causing energy consumers harm today, whether it be insufficient support for people in energy debt, poor customer service, reducing the harm of supplier failures, or more help for people in vulnerable circumstances. 

In the longer term, it also means shaping the reforms that will be needed to help meet the UK’s net zero energy goals, by enabling more innovation and rewarding low carbon choices, while ensuring the market is inclusive and people get the right support and consumer protections to confidently participate. 

In recent years we have achieved significant protections for people on low incomes or in debt and stricter rules for suppliers to ensure they’re able to provide good levels of service. We’ve also helped secure changes which help small businesses engage in the market more readily, and better regulate intermediaries like auto-switchers. 

Consumer and Public Services team

Working in the Consumer and Public Services team provides an exciting opportunity to work on the big issues facing people across the UK today.  In recent years, we’ve helped challenge the “loyalty penalty” paid by loyal and vulnerable customers in essential markets, reducing bills by £260m, lobbied for the introduction of a ban on letting fees, which has saved renters £13million a month, and used our unique data to secure additional support for people during the pandemic. ​​​​​​​

Current work includes influencing policy affecting non-UK nationals with No Recourse to Public Funds; looking at accelerating digitisation in markets to ensure new technologies and sophisticated product design are working for people, not against them; and understanding the impact of the pandemic on debt and household finances. 

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

Closing date: 27th September 2021

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We are looking for two outstanding people to recruit for the position of Policy Research Assistant in the Energy Retail Markets team and Policy Research Assistant in the Consumer & Public Services team at Citizens Advice.  

The roles 

As a member of our policy research teams, you will work across different policy areas, using a wide range of research methods and creating outputs including blogs, reports, presentations and events. Our strong brand will give you unique opportunities to engage with those who have the power to make change. You will feed into our work influencing policy makers such as parliamentarians, the civil service, regulators and industry and you will work closely with our world-class news, campaigns, public affairs and data teams.

Energy retail markets team 

In energy, our vision is for an energy market that treats everyone fairly, now and in the future. For the energy retail markets team this means tackling the root cause of the issues causing energy consumers harm today, whether it be insufficient support for people in energy debt, poor customer service, reducing the harm of supplier failures, or more help for people in vulnerable circumstances. 

In the longer term, it also means shaping the reforms that will be needed to help meet the UK’s net zero energy goals, by enabling more innovation and rewarding low carbon choices, while ensuring the market is inclusive and people get the right support and consumer protections to confidently participate. 

In recent years we have achieved significant protections for people on low incomes or in debt and stricter rules for suppliers to ensure they’re able to provide good levels of service. We’ve also helped secure changes which help small businesses engage in the market more readily, and better regulate intermediaries like auto-switchers. 

Consumer and Public Services team

Working in the Consumer and Public Services team provides an exciting opportunity to work on the big issues facing people across the UK today.  In recent years, we’ve helped challenge the “loyalty penalty” paid by loyal and vulnerable customers in essential markets, reducing bills by £260m, lobbied for the introduction of a ban on letting fees, which has saved renters £13million a month, and used our unique data to secure additional support for people during the pandemic. ​​​​​​​

Current work includes influencing policy affecting non-UK nationals with No Recourse to Public Funds; looking at accelerating digitisation in markets to ensure new technologies and sophisticated product design are working for people, not against them; and understanding the impact of the pandemic on debt and household finances. 

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

Closing date: 20/09/2021

Interview date: Late September

This vacancy closes at 23.59 on the closing date. 

Owned by our employees and a foundation, Ecorys is a world-class research-based consultancy that helps our clients make a positive impact on society. From research and evaluation, through to project management and communications, we are leaders in providing the evidence and advice that our clients need to tackle the issues that affect communities around the world. Our 500 strong staff are justifiably proud of our innovative and thought-provoking contributions to policy and programme delivery

We aim to achieve our business objectives in an environmentally sustainable and socially responsible way, giving 1% of our profits to charity each year. Our working culture promotes personal and career development. Ecorys operates a hybrid working policy; flexible and part-time working is fully supported. We are an equal opportunities employer. We are welcoming and inclusive, and we want the diversity of our backgrounds and experiences to benefit our work and our team. We value our collaborative and entrepreneurial team culture. We have a great benefits package with 25 days holiday, company bonus scheme, wellbeing support and opportunities to get involved in team events and company away days.

About the role:

The Programme Management Unit (PMU) is a team of 70 based in our London and Birmingham offices.  Staff hold a breadth of skills in programme management, grant administration, assurance services and capacity building.  We have expertise managing grants to large national charities and public institutions through to small grassroots community groups and individuals, including activities and organisations representing high financial risk.  Together with colleagues in Policy and Research division, we maintain policy knowledge encompassing careers and employment, education and training, children and young, sports and health, and civil society.

Senior Programme Managers support the management, co-ordination and delivery of Ecorys’ grants and funding projects. Senior Programme Managers may be responsible for managing a whole project, or elements of larger projects.

Senior Programme Managers are responsible for ensuring that a high-quality service is provided to clients and customers, and that outputs are delivered to time, budget and agreed quality standards. They support and manage teams of people to ensure high quality delivery and compliance with client requirements. They often work alongside external partners/ specialists and associates, as well as managing internal Programme Management Unit staff and experts from other parts of the business such as systems developers and researchers.

Senior Programme Managers also play an important role in delivering Ecorys’ business development strategy, which may include contributing to proposals for new work. 

Occasional working outside normal office hours, travel within the UK, and occasional nights away from home may be required.

This is a 12 month fixed term contract role to be based in our Birmingham office.

The location of this role is flexible, with frequent national travel required, including occasional travel to our head office in central London. We have office bases in London, Manchester, Birmingham, Newcastle and Bristol.

This is an exciting opportunity to lead the delivery and growth of the Firstline leadership programme and our new leadership programme for Heads of Service (Headline) starting in October 2021. These are both national leadership development programmes which target good social work managers and Heads of Service to become excellent leaders in the social care field. Building on our successful track record in social care leadership, the team is now expanding to recruit a Programme manager to help us continue to strengthen and grow the programmes. There is a high autonomy culture within the team and organisation, so the role requires someone who is well organised, pro-active and can use their initiative to do what works. The successful candidates will have strong project management skills, stakeholder management and experience of large scale programme delivery.

We are committed to increasing the diversity of our organisation and therefore are actively encouraging applications from ethnic minority and/or disabled candidates.

*** 13 Month Maternity Contract ***

A fantastic opportunity for an experienced marketer to lead the dynamic digital marketing team at the Canal & River Trust on a 13 month maternity home-based working contract.

Overseeing a term of digital specialists that manage advertising, email, PPC (Google Grants), marketing automation, information governance and digital first campaigns - we are looking for an experienced marketer with strong digital marketing, leadership, and project management skills to join our team.

You will be good at building relationships with multiple stakeholders, be able to manage and set defined key deliverables for your team and support the head of marketing and head of fundraising with shaping digital fundraising transformation.

Your team are key in delivering relevant and cost-effective advertising acquisition of new and relevant supporters into our social and email channels. Your team also focuses on driving increased engagement that exceeds benchmarks and improved conversions via our email channels with relevant and dynamic journeys that feed into our CRM, keeping all the above compliant with best practise information governance.

The Canal & River Trust is the charity helping making life better by water for millions of people each year. It takes an extraordinary team to bring our waterways to life and that’s where you come in, if you have experience as an acquisition manager, senior digital marketer, marketing manager, CRM digital marketing manager or similar we would love to hear from you.

Location

The role will be based working from home, with the allocation of a nearby Hub for collaborative working in Birmingham or Hatton. 

About the role

As the successful candidate, you will be highly self-motivated and demonstrate the difference you and your teams work makes to the Trust’s vision and outcomes. You will be an excellent communicator and goal setter who is good at managing teams, collaborating with, and influencing stakeholders. You won’t be afraid to take on new challenges, look for creative solutions to problems and will look for innovative ways to achieve targets and improve digital automation and marketing performance.

Key responsibilities:

• Lead and motivate a team of four digital professionals – comprising two part-time email executives, one digital marketing specialist and one advertising assistant to deliver and grow the Canal & River Trust’s national digital marketing, stewardship and retention programmes.
• Supervise and influence the budgets, targets, and direction of our PPC, acquisition advertising, data science and other digital marketing work.
• Lead on agency pitches and service tenders responding to the evolving needs and services of the digital marketing function.
• Manage the budgets, contracts, and marketing development of the Trust’s marketing automation tool, Marketo, which delivers our email marketing, audience management and relevant journeys for our supporters.
• Oversee the national email marketing, campaigns and fundraising calendar and project manage email workflows, priorities, delivery times, campaigns and resources needed to deliver on time and to brief.
• Lead a team of email marketers to develop and define national email newsletter programmes and processes that respond to internal email campaign briefs, delivering on time and to email best practise standards.
• Deliver digitally-led citizen science marketing projects that engage a new supporter base, promote mass engagement and drive audience participation, including briefing in web development work
• Co-lead on marketing information governance ensuring that marketing processes across wider teams align with policies and laws.
• Drive digital transformation across teams, work with colleagues from content, social, digital, campaigns and fundraising to deliver digital first marketing.
• Present marketing reports and insights to a very high and professional standard across PowerPoint, excel and word, including reporting on organisational KPIs.
• Take on new projects and challenges, as and when required, in order to help deliver organisational strategy and goals.

Skills and experience:

• Substantial digital marketing experience.
• Proven leadership and people management.
• Track record of leading email marketing schedules.
• Advanced experience of media buying and acquisition models.
• A superior knowledge of working with marketing automation systems, a good working knowledge of Marketo would be an advantage.
• A track record of managing successful social media advertising and PPC (incl. Google Grants) campaigns.
• Advanced experience of digital tracking (UTM, GTM, GA, GLCID).
• Proven experience of managing GPDR / data security / information governance.
• Strong stakeholder and project management skills.
• Experience of benchmarking and key deliverable setting.
• Strong presentation and communication skills.
• A good combination of creative and analytical skills.

We are looking for a candidate that can succeed working in a fast-paced environment. This role will require someone who is agile and flexible in their approach to work, can take on new challenges,  is solutions-led and a big team player.

Qualifications & Education:

• Candidate should ideally be educated to degree level, or with equivalent experience. 

Applications 

We are currently conducting our interview processes virtually as we continue to respect and follow necessary social distancing guidance to protect our team and our candidates. You may be invited to a face to face further stage interview which will always be conducted following strict social distancing guidelines. 

To Apply:click on the "Apply for this job" button and follow the process - complete the application form & upload current CV.

What We Offer 

In addition to your annual salary of c. £40,000, we also offer a generous holiday entitlement, and a competitive contributory DC Pension scheme. Further details can be found via our 'apply portal'. 

We are striving to represent the diverse communities that we are a part of. All applicants will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

Find out more about the work we do on our website. 

Owned by our employees and a foundation, Ecorys is a world-class research-based consultancy that helps our clients make a positive impact on society. From research and evaluation, through to project management and communications, we are leaders in providing the evidence and advice that our clients need to tackle the issues that affect communities around the world. Our 500 strong staff are justifiably proud of our innovative and thought-provoking contributions to policy and programme delivery.

We aim to achieve our business objectives in an environmentally sustainable and socially responsible way, giving 1% of our profits to charity each year. Our working culture promotes personal and career development. Ecorys operates a hybrid working policy; flexible and part-time working is fully supported. We are an equal opportunities employer. We are welcoming and inclusive, and we want the diversity of our backgrounds and experiences to benefit our work and our team. We value our collaborative and entrepreneurial team culture. We have a great benefits package with 25 days holiday, company bonus scheme, wellbeing support and opportunities to get involved in team events and company away days.

About the role:

The Programme Management Unit(PMU) is a team of 70 based in our London and Birmingham offices.  Staff hold a breadth of skills in programme management, grant administration, assurance services and capacity building.  We have expertise managing grants to large national charities and public institutions through to small grassroots community groups and individuals, including activities and organisations representing high financial risk.  Together with colleagues in Policy and Research division, we maintain policy knowledge encompassing careers and employment, education and training, children and young, sports and health, and civil society.

As a Senior Programme Manager (Business Development) within our Programme Management Unit (PMU), you will play an important role in securing , developing and delivering new grant management contracts for Ecorys on behalf of UK funders.  Senior Programme Managers take day-to-day responsibility for grant programmes or elements of programmes, including design and development of systems, processes and procedures during start-up, planning and co-ordination of inputs, and reporting on progress and risks.  They support and manage teams of people to ensure high quality delivery and compliance with client requirements. They often work alongside external partners/ specialists and associates, as well as staff and experts from other parts of the business.

This role will focus on development of our UK grant management services, bringing commercial and market awareness, contacts, and knowledge of trends in UK funding practices to help PMU to expand our portfolio of contracts. 

Occasional working outside normal office hours, travel within the UK, and occasional nights away from home may be required.

Purpose and Scope of the Role

The Refugee & Migrant Centre (RMC) are renowned for our work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens. This great opportunity offers an experienced and innovative candidate the chance to join us, as our HR lead.

This is an exciting time to be joining the team, as we continue to grow to meet our aspirations. RMC are seeking a forward-thinking candidate who will be responsible for ensuring an excellent human resources service to the organisation including advice on complex employment matters, effective employee relations, recruitment, policies and procedures and ensuring that fair and consistent practices are followed in relation to all employment matters. This role is vital to our infrastructure following a period of rapid growth in staff numbers at the charity, as well as in our external activities and impact.

Main Tasks and Responsibilities

The key features of the role cover:

Strategy

• Support the Senior Management Team in ensuring strategic workforce planning and change management in alignment with RMC’s overall strategy.
• The post holder must have a proven track record in managing grievance, disciplinary, sickness absence, and other HR matters and be able to support managers in building effective working relationships.

Service Management

• Leading the provision of a comprehensive human resources service to ensure that we are recruiting the best employees and volunteers and supporting them to deliver outstanding services and other positive change for refugees and migrants.
• Managing RMC’s Human Resources in line with relevant service standards, key performance indicators and the human resources budget, ensuring robust plans are in place but also flexibility to cope with new needs, as they arise.
• Advising the CEO, Deputy CEO and Senior Management Team on human resources matters and ensure all people managers in the organisation have the necessary skills and support to address complex employment issues e.g. in relation to sickness, performance and disciplinary and grievance processes.
• Leading on ensuring that all human resources policies and processes are adequate and reviewed regularly.
• Overseeing implementation of Refugee & Migrant Centre’s performance management framework and advise senior managers on any remedial actions required.
• Ensuring timely and accurate workforce information is available as required for trustees, senior managers and the Finance team (e.g. for payroll purposes).
• Overseeing Refugee & Migrant Centre evaluation process and participating in salary appeal panels and salary benchmarking exercises, and providing advice to senior managers on any salary-related matters.

Learning and Development

• Ensuring the Human Resources team provides the best possible learning and development opportunities for Refugee & Migrant Centre employees and monitoring compliance with mandatory training (including data protection, health & safety, and safeguarding).
• Overseeing existing and potential learning and development opportunities.

Culture and Staff-Wellbeing

• Overseeing initiatives to promote the wellbeing of staff, including volunteers, being mindful of the impacts on them of working with marginalised members of society, and monitoring and supporting the wellbeing of staff.
• Managing staff satisfaction surveys, including analysis of results and working with SMT to develop action plans in response to the results.
• Monitoring the diversity of staff and volunteers. Helping to ensure the existing broad diversity at the Refugee & Migrant Centre is maintained and enriched further.

Compliance

• Ensuring compliance by Refugee & Migrant Centre with employment law and safeguarding obligations in relation to staff, including safe recruitment.
• Ensuring any personal data of staff, including volunteers, is kept in line with data protection regulations.

Other Responsibilities

• Recognising the importance of taking care of own wellbeing and taking advantage of wellbeing initiatives offered by the organisation to our staff.
• Ensuring compliance with organisational policies and practices, and attendance at mandatory training.
• Any other duties as required by the organisation.

Business Manager
Hours: Part Time, 20 Hours per week (flexible working hours) 
Member of Management Team
Salary: £18,550 (£35,000 pro rata)
25 days holiday (plus bank holidays) pro-rata
Company pension scheme – 6% Employer contribution
Based at office in Wellesbourne

About the organisation:

Education for Health is a dynamic, UK based health care charity, with a primary focus of supporting health improvement. We do this by providing health care professionals with the knowledge and know-how they need to continually improve practice. This is achieved through education, training and facilitation combined with a variety of innovative and practical tools.

Our aim is to empower Healthcare professionals to best support patients with long term conditions. We offer a wide range of accredited and non-accredited training and most recently have been supporting front-line workers with our Covid-19 Resource Centre.

The role:

• Coordinates the development of the Organisation’s strategy, annual business plan and report.
• Responsible for the translation of the business plan into relevant KPIs; monitors and reports on performance against KPIs.
• Brings together monthly information packs for discussion at Executive Team level.
• Ensures as part of the management team that the Risk Register is relevant to the organisation’s activities supporting effective decision making.
• Maintains a system of policy reviews and updates.
• Works across the organisation to ensure business planning and monitoring aligns with activities; keeping the annual plan live and relevant.
• Works with our HR partners to ensure a professional and compliant HR and payroll service is delivered, records are maintained accurately, produce monthly HR MI. Keeps abreast with legal updates to ensure organisation remains in-line with current standards.
• Maintain a system of contract review and updates.
• Coordinates critical incident and complaints processes.
• Manages recruitment and induction process to ensure effective compliance and consistency across the organisation.
• Manages intern programme and co-ordinates with supporting University regarding candidates and/or projects.
• Acts as a support for staff on queries/welfare/HR/payroll/equipment. A ‘go-to’ individual if anything is needed.
• Management of the company pension scheme and health plan, including regular communication/reporting with the providers.
• Management of allocated budgets and finance approval.
• Support and training for line-managers on HR matters.
• Line management of office admin/EA.

Closing date: 2nd October 2021

If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

No agencies please.

Salary - £37,300 - £40,248 + up to £5,000 accountancy allowance

The Government Property Agency’s mission is to provide great places to work for civil servants. We are using our scale and commercial expertise to do this effectively, efficiently and sustainably, helping to support growth in all parts of the UK. We are growing rapidly through acquisition of Government properties from Departments. Turnover has risen from £0.4bn in 20/21 to £1.1bn in 21/22 and it will continue to grow as more properties are transferred and run by GPA. The postholder can be based at any of the GPA locations with Finance presence outside London. GPA has offices in Birmingham, Platform 21, Leeds, The Lateral; Manchester, Piccadilly Gate; Nottingham, Apex Court. Some business travel may be needed in due course when travel restrictions allow. 

The Finance Business Partner (Corporate) will be the main point of contact for finance support for the Corporate Directorates in the GPA. They will monitor expenditure and income, investigate variances, contribute to business cases and play a key role in monthly reporting and annual budget setting.This post is part of the Finance Business Partnering team and will have a wide network of customers across the Corporate Directorates.

The responsibilities of the Finance Business Partner will include

• Establish and maintain good relationships across the relevant Directorate and the wider GPA Finance function
• Maintain monthly financial forecasts and accruals, and support quarterly reviews
• Support the delivery of accurate financial data in a timely manner to enable effective decision making
• Provide advice on correct financial treatment of income and expenditure
• Promote continuous improvement by developing and improving project accounting processes and procedures
• Ensure correct financial governance and stewardship of projects and programmes
• Play an active role as a member of the wider finance team, contributing expertise in the development of strategies, proposals and ways of working
• Budget profiling and monthly forecasting
• Analysing expenditure and providing commentary against budget and forecast and ensuring income recovered
• Management accounts preparation and provision of board slides
• Identifying and reporting on financial risk to GPA
• Ensuring robust financial reporting across projects
• Business Partnering with non-finance managers in order to develop processes and the understanding of financial requirements
• Contribute to and provide advice on business cases
• Developing financial systems alongside other FM Reporting Managers to make processes more user friendly, efficient, effective and robust
• Possible line Management of Management Accountant

Key Skills & Experience

• CCAB, or equivalent, qualified or part-qualified with the ability to gain formal CCAB qualifications within a reasonable time
• A good level of financial reporting experience
• Strong attention to detail and ability to analyse and interpret significant amounts of financial data
• Ability to communicate complex matters to a non-financial audience
• Ability to work well as part of a geographically dispersed team
• Strong focus on delivering an excellent service to customers
• Strong organisational skills to meet deadlines in a fast paced environment
• Good Microsoft Excel skills

To apply for this opportunity, you will be required to produce a supporting statement against the four GPA core values, answering specific role focussed questions. For more information, please apply using the link, or contact Michael Swinburn or Jack White at our retained search agent, Robertson Bell.

£37,300 - £40,248 + accountancy allowance up to £5,000 (fully qualified)

The Government Property Agency’s mission is to provide great places to work for civil servants. We are using our scale and commercial expertise to do this effectively, efficiently and sustainably, helping to support growth in all parts of the UK. We are growing rapidly through acquisition of Government properties from Departments. Turnover has risen from £0.4bn in 20/21 to £1.1bn in 21/22 and it will continue to grow as more properties are transferred and run by GPA. The postholder can be based at any of the GPA locations with Finance presence outside London. GPA has offices in Birmingham, 23 Stephenson Street, Leeds, The Lateral; Manchester, Piccadilly Gate; Nottingham, Apex Court: Newport, Wales.

Creating a first class finance function at the heart of decision making is a key priority of our transformation programme. The finance team will provide robust financial reporting and control alongside outstanding commercial business finance advice.

The Finance Operations Manager supports the delivery of high-quality accounts payable, accounts receivable and cash management services to a rapidly expanding property business. The post holder will also support the development and implementation of strategies, policies and processes governing financial transactions; ensuring they remain fit for purpose and meet GPA needs as it grows exponentially, making best use of technologies to drive continuous improvement. The role requires the post holder to lead a team of three and collaborate with a commercial partner to manage risks to customer service excellence.

The responsibilities of the Finance Operations Manager will include:

• Manage the delivery of end to end financial transaction processes including performance reports and developing a deserved reputation for excellent customer service
• Support the development and implementation of a long-term strategy for accounts payable, accounts receivable and cash management which facilitates self-service supported by technology
• Provide business guidance to support the efficient processing of financial transactions across the GPA
• Oversee the performance of outsourced finance service provider
• Support continuous process efficiencies and improvements across the function, delivering maximum value for the GPA and ensuring robust controls are in place
• Build relationships with key staff across Finance and the business in order to maintain effectiveness and relevance during change

Key Skills & Experience 

• Good knowledge and experience of finance operations (accounts payable, accounts receivable and cash management)
• Experience of working in property or estates (desirable)
• Experience of working in a working in a rapidly growing organisation (desirable)
• Experience of collaborating with outsourced commercial partners
• Communicate complex matters to a non-financial audience
• Ability to develop productive relationships and effective networks with stakeholders across government organisations
• Ability to recognise problems and identify efficient and effective solutions

For more information, please apply using the link, or contact Michael Swinburn or Jack White at our retained search agent, Robertson Bell.

Community Places Manager

Location - Birmingham

Full time

Permanent

£34,663

Bournville Village Trust are thrilled to be recruiting for a Community Places Manager to join the Community Development team.

The Community Places Manager will play an integral part in helping BVT to achieve their mission of "creating and sustaining communities where people can thrive". This is an exciting role for someone with extensive leadership skills as you'll be managing, supporting and delivering high quality social impact at the BVT community places and delivering the trust's community and development activity.

You will need to be confident in managing, leading and motivating staff, volunteers, and others across the organisation as well as building effective relationships with diverse people in the community. Helping organisations to improve their capacity (funding, leadership, social impact, engagement, diversity) is a key element of this role so a good track record in helping organisations to grow is important. You will also need to effectively lead on the design, implementation, monitoring and reporting of strategy, policy and guidance that supports BVT's management of its Community Places portfolio as well as be confident at managing budgets.

We would love to see applications from candidates who can deliver valuable community development outcomes whilst keeping BVT's business and social ambitions at the heart of all we do. If you have excellent organisational skills, problem-solving skills and are confident in your ability to effectively communicate with people at all levels then please apply.

Closing date: 09:00 Monday 27th September 2021

Please note that CV's will not be accepted. To apply you will need to complete an application using the link via our website.

We encourage potential candidates to get in touch to find out more about this role. To set up an informal conversation please email Cheryl Garvey (Head of Community Development) with your contact details including a number you can be contacted on. 

Communications and Marketing Manager

We have an exciting opportunity for a tenacious, creative Communications and Marketing Manager to ensure the organisation has a clear brand in line with its values and ethos.

Position: Communications and Marketing Manager

Location: Birmingham

Hours: Full time (37 per week) with flexible/home working

Salary: £30,000

Contract: Permanent

Benefits: Company Pension Scheme, Employee Assistance Programme, the provision of workplace wellbeing support and activities, flexible working including home working and a range of family friendly policies and subsidised parking.

Closing Date: 3rd October

The Role

As a member of the organisations management team, the Communications and Marketing Manager will steer all marketing and communication activity including writing, editing, co-ordinating and publishing content across various channels, including web site, social media, video and print maintaining a clear and consistent organisational voice. 

You will oversee the planning and implementation of communications and marketing campaigns with a clear understanding of who the audiences are and work with the services to effectively engage them. 

Duties and key responsibilities include:

• Managing the web site and all social media profiles
• Ensure consistency in messages coming out from different services and on different platforms
• Work with frontline staff teams to encourage and facilitate the creation of media content and products in a variety of digital and physical formats
• Design content with a view to search engine optimisation
• Deliver in-house communications and social media training
• Support the organisation in linking what it already does to wider national public health campaigns related to the sector, e.g. Stoptober, Mental Health Awareness week, Campaign Against Loneliness
• Provide communications support for campaigns and events
• Design marketing materials and compile service newsletters
• Explore and test ways of utilising data for reporting, promotion and marketing
• Contribute to the development of a record of evidence and statistical information to inform current commissioners and attract new business
• Advise on organisational communication in relation to enquiries from press, politicians etc. but also the communicating of internal messages

About You

We are looking for an energetic communicator with excellent engagement and interpersonal skills and a high level of detail and accuracy.

You will have experience of:

• Designing marketing and presentation materials
• Communicating with a diverse audiences and audiences at all levels
• Effectively market new services/initiatives
• Designing marketing graphics for social media
• Tools such as Wordpress, mailchimp, canva
• Microsoft office suite
• Social Media marketing

In return…

As an employer the organisation is proud to offer a range of benefits to our staff including Company Pension Scheme, Employee Assistance Programme, provision of workplace wellbeing support and activities, flexible working, including home working and a range of family friendly policies and subsidised parking.

About the Organisation

A leading provider of services to the health and social care sector, where the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Digital Marketing, Digital Communications, Digital Advertising, Communications Officer, Digital, Marketing, Marketing Officer, Marketing Executive, Digital Fundraising, Marketing Executive, Marketing Manager, etc. Communications, Communications and Engagement, Engagement, Digital, Digital Communications, Content, Corporate Partnerships, Supporter Engagement, Fundraising, Supporter, Programme, Programme Manager, Homelessness, Vulnerable Adult, Housing, Policy, Media, Donor, Major Donor, Marketing, Marketing and Communications, Marketing and Digital, Digital Communication, Digital Engagement, Fundraiser, Fundraising, Brand, PR, Public Relations, External Relations.

Job Purpose

The Partnership Manager will focus on engagement with external stakeholders, including partners across public, private and social sectors, to meet joint priorities and provide thought leadership to inform, shape and develop programmes to target key audiences.

The Partnership Manager should focus on identifying and nurturing strategic partnerships that benefit both SB and Birmingham, with a focus tackling inequality and addressing inactivity in line with the SB strategic priorities

Key duties & responsibilities

• To work with the respective teams in order to identify new partnerships that benefit Birmingham at a local, regional and national level
• To facilitate and broker relationships between stakeholders and partners aligned with the priorities of SB and ensure established relationships are consolidated and maintained
• To ensure partnerships expand the influence and geographic footprint of SB and WMCA
• To support the development of an appropriate program to meet the strategic needs of SB by bringing together experts
• To continue to gain National Governing Bodies support for Birmingham and SB initiatives
• To connect and support targeted investment from Sport England and other funders as part of SB primary role including support in partnership creation, stakeholder management linked to the SB Strategy
• To aid and facilitate connectivity to local initiatives ran by SB and partners across the city, e.g. Tackling Inequality, Active Environments, Community/Club development, CYP and Families as well as other healthy lifestyle programmes in the City
• To develop action plans complying with funding guidance and implement these in accordance with the SB operational plans
• To represent Sport Birmingham with various groups and partnerships, stakeholders and customers, promoting the value and contribution of sport and physical activity
• To be aware of any new initiatives and to update team members and key partners as appropriate
• To manage contractual relationships with suppliers and/or commissioned agencies when relevant
• Provide a first point of contact and ensure clear lines of communication for partners to engage, understand and work effectively in Birmingham
• Network at a strategic level to demonstrate SB's position and influence locally, regionally and nationally
• To be a conduit to share insight and intelligence, mutually beneficial to SB, and all partner organisations, and to support the development of services responsive to the needs of the community, ensuring a whole systems approach to sport and physical activity
• Use intelligence to advise and inform partners, and apply knowledge to co-create bespoke programmes and shape local plans
• Identify and secure opportunities to build capacity linked to development projects, specifically around the inactive audience and the development of pro-active partnerships
• Work with the SB and partners to support project bids to be put together and lead on partner engagement for bid submission where required
• Any other duties as reasonably requested by the line manager

Closing Date: Wednesday 22nd September 2021 at 5pm

Interview Dates: Thursday 7th October, Friday 8th October 2021

This exciting new role is a unique opportunity to make your mark in research contributing to the prevention of child sexual abuse and exploitation.

The Lucy Faithfull Foundation is the only UK-wide child protection charity dedicated solely to preventing child sexual abuse.  It also runs the Stop It Now! UK and Ireland Helpline, the largest child sexual abuse prevention helpline in the world.  This post reflects our commitment to growing the evidence base about the protection of children from harm both in the UK and internationally.  The post will focus on research, publication, knowledge exchange and linkage of emerging evidence to ongoing service improvement and redesign.

You will have a high level of expertise in analysing data for impact evaluation within the human services or child protection field.  You will have a post graduate qualification relevant to our field of work and already published research that has influenced policy and / or practice.  You will be an energetic professional, proactive and outcome focused with exceptional communication and relationship skills and with a finger on the pulse of latest research relevant to our area of practice.  A great team player, you will strive for excellence in everything that you do.

You will undertake as well as co-ordinate all aspects of research and evaluation within the Foundation, including that undertaken in collaboration with other organisations and academics.  You will support colleagues in research activities; conduct and oversee literature reviews; lead on the design and development of data collection tools; engage with a range of beneficiaries including perpetrators of child sexual abuse as well as survivors of sexual harm; undertake qualitative and quantitative data collection, analysis and write up for publication in high quality journals; develop external networks to foster research collaborations; inform the development of research objectives/proposals and identify potential sources of funding.

The post is likely to be based at either our Bromsgrove, Epsom or Edinburgh office and is full time.  However we would welcome conversations from candidates who are looking for flexibility in working in relation to any aspects of the post.  We will also consider a secondment.