Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join MINDSET Charity – Be Part of a Brotherhood of Change
Who We Are
MINDSET Charity is a new, volunteer-run organisation dedicated to transforming men’s lives across England. We exist to support men on their personal journeys of mental wellbeing and self-improvement. Through accessible workshops, tailored programmes, and creative activities — from role play and storytelling to arts, crafts, and woodwork — we provide spaces where men can open up, connect, and grow without fear of judgment.
We are building a movement of resilience, dignity, and brotherhood. And we need visionary Trustees to help guide us.
The Role of Trustee
As a Trustee, you will:
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Shape the strategic direction of MINDSET Charity.
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Safeguard our values of brotherhood, empowerment, integrity, and growth.
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Ensure our programmes remain impactful, inclusive, and sustainable.
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Champion our mission to foster resilience and community across England.
This is a volunteer role, but the impact is priceless: you will be part of a founding team creating a legacy of hope and transformation.
Who We’re Looking For
We welcome applications from people of all backgrounds who share our passion for men’s mental wellbeing. You don’t need prior Trustee experience — what matters most is your commitment, integrity, and belief in our mission.
Skills in governance, finance, fundraising, communications, or programme delivery are especially valuable, but above all we seek individuals who want to build something meaningful together.
Why Join Us
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Be part of a pioneering charity at its foundation stage.
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Help create safe, creative spaces for men to express themselves and grow.
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Contribute to a national movement of resilience and brotherhood.
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Work alongside passionate volunteers united by purpose and vision.
How to Apply
If you are ready to stand with us and help shape MINDSET Charity’s future, we’d love to hear from you.
This is more than a Trustee role. It’s a chance to help men across England rediscover strength, dignity, and hope. Join us, and let’s build MINDSET together.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.
This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems
ADDITIONAL REQUIREMENTS
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period
BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.
Registered Charity
21 - 50
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.