Vacancy:  Director of Finance

• Director of Finance
• £70 - 80,000
• Full time 
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place
• Directorate: Finance

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into a big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognizable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for the last 18 months, but we are instigating a move back into a brand new office in early 2022, coupled with a new flexible working policy
• Please read our latest Annual Report here

About the role 

Are you looking for a new opportunity where you can use your talent to really make a difference in one of the UK’s fastest growing charities? This is a highly specialist role that has responsibility for the financial strategy, financial governance, financial operations and financial controls of the charity.  We are seeking someone who is solutions orientated, can take the initiative, and displays effective decision making. Someone who has significant experience of initiating, delivering, leading and embedding change initiatives.

Responsibilities:

Finance

• Develop strategic financial plans working with the CEO and the Board of Trustees.
• Providing strong and effective strategic leadership for all financial functions of the charity. This is inclusive of robust strategic financial direction across the Global Penny Appeal Family embedding a strong culture of value for money, accountability and strong financial control.
• Providing the charity with robust and thorough analysis of P&L’s, data and business insight to ensure informed decision making, including detailed payback analysis of marketing and fundraising spend to inform future direction and decisions.
• Overseeing the preparation of relevant financial data to be presented to different levels of stakeholders, including detailed monthly management accounts, cost centre reports and budget variance analysis.
• Prepare and present relevant and impactful financial information to the Board of Trustees and make effective recommendations based on this.
• Developing and monitoring financial processes and controls within the Finance department and throughout the organisation.
• Ensure Finance is acting as an effective business partner to all other areas of the organisation.
• Managing the end to end process of external statutory audits and ensure statutory reporting and financial compliance across the business.
• Company-wide financial planning and budget preparation and management.
• Overall responsibility for working capital management (cash flow forecasting, debtor management, strong income and expenditure controls etc).
• Identifying and managing commercial opportunities and helping to drive revenue increases and increased efficiencies across the organisation.
• Implementing and maintaining a strong cost control environment throughout the organisation.
• To ensure sector standards are applied in all programme expenditure and particularly ensure end use of funds in branches of affiliated offices and high-risk countries.
• To develop robust controls for all areas of finance inclusive of procurement and tendering, expenses, cash management, payments processing, etc.
• Ensure the effective, controlled and timely completion of all finance operations and the maintenance of all required accounting records.
• Developing an investment strategy and effective financial management of any trading subsidiaries.
• Completing detailed financial analysis of any specific projects or proposals as required.

Governance and Leadership

• As a member of the senior management team, assist in the development, implementation, review and maintenance of organisational policies including Health and Safety, Staff Welfare, Conflicts of Interest and all those required by regulatory bodies and sector standards for INGO’s applying best practices.
• Ensure Finance operations adhere to all regulatory and legal requirements.
• Develop and maintain a full and robust Finance operational risk assessment and ensure adequate controls are in place.
• Sit on the Executive Committee along with the senior staff members (led by the CEO) and play an active role in shaping both the long and short term planning for the organisation.
• Implement effective succession planning, people management, development, recruitment, and retention strategies.
• Help advise and manage essential matters arising that require senior input as per the direction of the CEO.
• Develop and mentor members of the Finance team, ensuring that appropriate technical skills are in place.
• Executive oversight of Internal Audit and Compliance functions, as required.
• When appropriate represent the charity publicly through effective ambassadorship.

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.

Required:

• Chartered Accountant (ACA, ACCA or CIMA)

• Proven track record of effective senior leadership experience
• Management of a Finance Department in a fast-paced growth organisation
• Excellent oral and written communication skills
• A track record of promoting learning and capacity building.
• Strategic thinking, highly organised, outcome focused and target driven 
• Strong people skills, including managing people working remotely, and networking externally
• Sound project management skills including project proposal development, monitoring and evaluation.
• Ability to develop systems and processes to manage and deliver required objectives
• Commitment to equality of opportunity and diversity.

Desirable  

• Contemporary understanding of issues and challenges facing humanitarian organisations.
• Previous experience of managing large diverse multi-disciplinary teams including distance management.

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information.  Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us!

Vacancy:  Social Media Manager

• Social Media Manager
• Deadline: we reserve right to close recruitment asap
• £33,000 – 37,000
• Full time 
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place
• Directorate: Ecommerce

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into a big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim Charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognisable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for last the 18 months, but we are instigating a move back a brand new office in early 2022, coupled with a new flexible working policy

About the role 

We have big ambitions and are looking for a talented Social Media Manager to help us achieve them.  We are seeking creative thinking, bold ideas, exceptional people skills, and an eye for analytics.  Someone who isn’t afraid of hard work, who shares our values and who wants to be part of something extraordinary.  Someone who can lead a team and help us tell the world about the great work that we do: from how we provide lifesaving medical interventions in Syria, help feed Rohingya refugees in Bangladesh, and provide emergency responses from bush fires in Australia to cyclones in Sub-Saharan Africa.

The Ecommerce Department is undergoing big investment with several new roles being recruited.We need someone who will help this team get to the next level, so ultimately the charity can grow and have an even greater impact on the world.

Key areas: 

• Devising and overseeing the delivery of our social media strategy and plan, ensuring what we do here supports the delivery of our organizational strategy
• Manage our social media output on a day to day basis, including overseeing the work of the Social Media Officer, including:
  • Manage all social media activities focusing on TikTok, Instagram, Twitter, Facebook, Flikr, LinkedIn, YouTube and others as appropriate
  • Expand the reach of social media activities, e.g., tweeting, sharing, engaging, liking and increasing social reach
  • Source and develop content to be used across social media channels using the appropriate tone-of-voice
  • Promote the positive value that the charity has on the people and communities we work with to supporters, donors, volunteers, trusts and staff
  • Promote the charity’s challenges and events across social media channels
  • Monitor trends in Social Media tools, applications, channels, design and strategy.
  • Analyze the success of activities, translating anecdotal or qualitative data into recommendations and plans for revising the social media activities
  • Conduct competitive analysis studies of the social media campaigns carried out by other charities
• Develop KPIs, reporting mechanisms and other creative ways to share progress to senior colleagues, including the Director of Ecommerce and wider Exec Team.

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.

Required  

• Level 4 qualification or equivalent experience
• Two years experience in a social media management role  
• Line management experience
• Understanding of contemporary social media trends, tools and approaches
• Able to multi-task and prioritise workload
• Superb writing skills
• Confidence working online and in the digital environment
• Attention to detail
• Team player and positive attitude when working with others
• Adaptable and flexible in working style
• Problem solver
• Welcomes diversity

Desirable  

• Marketing, communications, social media qualification
• Knowledge of Islamic financial matters (Zakat, Wakf, Qurbani etc.)
• International development, and/or writing for an organisation which fundraises

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information.  Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us!

Vacancy:  Head of Digital  

• Head of Digital
• Deadline: we reserve right to close recruitment asap
• £40,000 – 45,000
• Full time 
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place
• Directorate: Ecommerce

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into a big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim Charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognizable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for the last 18 months, but we are instigating a move back a brand new office in early 2022, coupled with a new flexible working policy

About the role 

Are you looking for a new opportunity where you can use your talent to really make a difference? This exciting new role is responsible for developing the growth and acquisition strategy for Penny Appeal, one of the UK’s fastest growing charities. You will work closely with the existing Marketing and Performance teams to transform the commercial capability of the organisation through a significant evolution of the acquisition operation model.

Responsibilities:

• Work with the Director of Ecommerce to develop and implement a strategy for lead generation growth and conversion
• Lead and develop a digital growth acquisition team
• Manage the SEO, paid digital, social, email, paid social teams, data points and e-commerce platforms
• Utilise research to evolve the digital identity for all of our customer propositions
• Work closely with Director of Ecommerce, Performance team and Operations Director, to implement the digital elements of brand campaigns, improve the customer journey, overall digital experience and product & service propositions
• Manage the digital campaigns and budget optimising CPA and ROI
• Close management of multiple agencies
• Work alongside the Director of Ecommerce to create and deliver data-driven performance insight to inform decisions and identify new opportunities
• Measure and report performance of all digital marketing activities against agreed KPIs and make recommendations in-line with business objectives and priorities.
• Ensure close collaboration with performance team to deliver hyperlocal activity
• Support and inspire the wider business as we transform our acquisition capabilities

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.

Required:

• Proven experience at Head of Growth, Head of Acquisition or Head of Digital level or significant experience in Performance Marketing within a consumer facing business
• A data-driven and insight led approach
• A fast track career path and are looking for increased accountability and responsibility
• Led a team responsible for digital channels including paid digital, SEO, CRM and social
• Coached and developed others to a high standard
• Created innovative new growth opportunities and strategies
• A desire to work for a fast growing, entrepreneurial, PE-backed business
• A passion for our mission and an obsession for understanding our customers
• Multi-site business experience beneficial but not essential
• Welcomes diversity

Desirable  

• Knowledge of Islamic financial matters (Zakat, Wakf, Qurbani etc.)
• International development, and/or writing for an organisation which fundraises

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information.  Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us!

Vacancy:  Business Partner Accountant

• Business Partner Accountant
• Deadline: we reserve right to close recruitment asap
• £28,000 – 30,000
• Full time 
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place
• Directorate: Finance

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into a big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim Charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognizable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for last 18 months, but we are instigating a move back a brand new office in early 2022, coupled with a new flexible working policy

About the role 

We have big ambitions and are looking for a talented Business Partner Accountant to help us achieve them.  Someone who isn’t afraid of hard work, who shares our values and who wants to be part of something extraordinary. Someone who can provide a dedicated business partner service to the Charity’s Programmes and Fundraising teams, specifically focussing on detailed matching, monitoring and analysis of all spend to charitable programmes by appeal, country or type.   

Key areas: 

1. Provide a solid link between the Finance and Programmes departments, ensuring accurate and timely tracking of all spend.
2. Working closely with the Programmes team to complete detailed spend monitoring and analysis.
3. Working with the Allocations and Programmes teams to ensure tracking of sponsorship and restricted donations.
4. Review all required Programmes Spend against planned budget
5. Raising purchase requests for required Programme spend and ensuring appropriate approvals in place.
6. Liaising with the Programmes department for feedback on any spend variances and reporting appropriately.
7. Monthly analysis on budgeted spend in comparison to cashflow and providing a monthly report to the Director of Programmes and executive management.
8. Prepare summary reporting of Programmes spend for executive management and the Board.
9. Any other required accounting tasks required to ensure robust financial controls around Programmes payments.
10. Assist in the analysis of costings and payback for all fundraising activities.
11. To review and process invoices and payments against clearly approved plans from the fundraising departments.
12. To research, collate information and produce detailed business cases with relevant information and analysis for any major undertaking requiring a financial investment or commitment for approval by the CEO and /or Board of Trustees.

Please note: the duties and responsibilities outlined above are not exhaustive, nor are they shown in the order of priority or frequency.  You may, from time to time, be required to work evenings, Saturdays or on a Sunday.

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.

Required

• Part qualified accountant (ACCA/CIMA)
• Demonstratable experience of planning, preparing and presenting financial information to the highest standard and accuracy
• Demonstratable experience of administration and coordination
• Ability to handle sensitive and confidential information 
• Excellent oral and written communication skills with strong emphasis on business communication
• Strong interpersonal skills; ability to work with individuals at all levels both internally and externally, with diplomacy and professionalism 
• Excellent organisational, time-management, and problem-solving skills.
• Ability to be flexible and able to work under tight deadlines
• Proficiency with Microsoft Office software (Outlook, Excel, Word and PowerPoint)
• Strong attention to detail
• Strong problem-solving skills
• Ability to conduct research and present data in a succinct and well-written manner
• To uphold and behave in accordance with the organisation’s core values
• A professional and flexible approach to work
• Commitment to promoting equality and diversity in what we do
• A positive attitude with a strong desire to see the organisation succeed

Desirable

• Knowledge of Third Sector and statutory sector 
• Knowledge of Islamic financial matters (Zakat, Wakf, Qurbani etc.)
• International development, and/or writing for an organisation which fundraisers

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information . Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us!

Vacancy:  SEO Content Manager

• Ecommerce Executive
• Deadline: we reserve right to close recruitment asap
• £33,000 – 37,000
• Full time 
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place
• Directorate: Ecommerce

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into a big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim Charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognizable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for the last 18 months, but we are instigating a move back a brand new office in early 2022, coupled with a new flexible working policy

About the role 

Our Ecommerce team is growing and we’re looking for talent to help take us to the next level.  You will have a creative flair underpinned by a thorough understanding of data analysis, the combination of which will inform how you design, deliver, refine and evaluate our SEO strategy. 

Key areas:

• Own the SEO strategy from start to finish, working closely with team members and any external agencies/freelancers
• Manage the SEO content calendar, always working strategically and with our targets in mind
• Identifying keyword gaps, on-page optimisation opportunities, internal linking systems, and SEO fixes.
• Analysing SEO data to identify trends and anticipate consumer needs.
• Conducting content experiments to assess the effectiveness of different content approaches & formats.
• Performing content audits to assess how well existing content is performing.
• Develop SEO content, ensuring its on brand, high quality and SEO optimised
• Mange the workflow of the team, ensuring deadlines are met on time and budget
• Developing a solid understanding of the target audience through online and traditional market research
• Line manage the SEO Content Executive in accordance with the organisation’s policies, processes and expectations

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.

Required  

• Level 4 qualification or equivalent experience
• 3 years SEO content management experience with a proven track record of performance
• Line management experience
• Understanding of contemporary SEO trends, tools and approaches
• Able to multi-task and prioritise workload
• Superb writing skills

• Confidence working online and in the digital environment
• Attention to detail
• Team player and positive attitude when working with others
• Adaptable and flexible in working style
• Problem solver

• Welcomes diversity

Desirable  

• SEO management or similar experience
• Knowledge of Islamic financial matters (Zakat, Wakf, Qurbani etc.)
• International development, and/or writing for an organisation which fundraisers

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information .  Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us

Fixed team basis contract - 9 months

Full-time, 35 hours per week with flexible working options

This is an exciting time for Refugee Action. Our front-line services benefitted over 5,000 people last year. Our campaigns and good practice teams are achieving systemic change. The vision that drives us is that refugees and people seeking asylum will be welcome in the UK, will get justice, live free of poverty and be able to successfully rebuild their lives. Our safeguarding work aims to be a central part of all our interactions to ensure we keep client safety at the heart of everything we do through advocacy, referrals and increasing knowledge.

We have an exciting opportunity for an experienced safeguarding professional to work in a supportive culture that values collaboration, diversity, and empowerment. Reporting directly to the Head of Services and Safeguarding, you will:

Manage and implement the safeguarding strategy at Refugee Action; working with a network of Designated Safeguarding Officers to ensure safety and best practice for all clients, staff and volunteers across the organisation.

Have the ability to make key decisions independently at the same time as ensuring excellence in working collaboratively with colleagues across the whole organisation. You will help to develop confidence and knowledge across the organisation and will take the lead on all planning, development and training of staff and volunteers in relation to arising safeguarding need.

Ensure that an open and supportive culture of safeguarding is prevalent across the whole organisation through awareness raising and signposting to relevant resources. Ensure appropriate interventions are made for individuals and families to improve outcomes for our beneficiaries.

Ensure accurate recording and feedback of safeguarding information to enable organisational understanding of the safeguarding challenges facing our clients and any learning we can take forward.

Along with the above, you will also have:

• An understanding of the experiences and barriers facing people seeking asylum, newly granted refugees and vulnerable migrants who may be in need of the support of safeguarding agencies
• Knowledge and experience of statutory services in the UK including Social Care, Police, Health and Education
• Excellent time-management skills and ability to plan your own time in addition to fitting in with the demands from teams nationally
• Evidence of excellent partnership working, especially with Local Authorities, and the ability to work constructively and demonstrate influence and leadership with a wide range of external agencies; voluntary, statutory and private sector.
• Excellent skills in training delivery to ensure information is relevant and proportionate to the needs of each service
• Ability to manage reactive work with planned, longer-term projects

For more information and to apply, please visit our website.

Those with lived experience as a refugee are strongly encouraged to apply.

Closing date: 09:00am, 6th December 2021

Vacancy:  Senior Programme Finance Officer

• Deadline: we reserve right to close recruitment asap
• £25 – 28,000
• Full time 
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into a big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim Charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognizable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for the last 18 months, but we are instigating a move back a brand new office in early 2022, coupled with a new flexible working policy
• Please read our latest Annual Report here

About the role 

This key role will support the Programmes team with the delivery of financial compliance controls and oversight and financial quality assurance related activities, with a specific focus on clear budget / spend justification, budget and spend tracking and partner compliance with internal financial processes, guidelines, and mechanisms.

The successful candidate will provide guidance in budget control and use this expertise with a specific focus on departmental budget control and partner project budget evaluation and control and financial reporting. Reporting to the Audit and Compliance Manager, the Senior Finance Audit Officer (PFO) will also provide critical support in the monitoring of, and compliance with donor and internal PA rules and regulations related to financial controls and other key functions as required.

Additionally, we expect this role to be able to provide advice, reflection and assessment to managers across the department and ensuring compliance to our own processes and procedures and that any budgetary risks are highlighted, prioritised and appropriately mitigated. Alongside the risk element, the finance audit officer will also look to support the development of financial controls systems which will allow the Department to better manage thematic budgets, commitments and liabilities and fund availability per thematic area or partner and country.

You will collaborate with other teams within the department and wider organisation to create a culture of compliance and good financial management, which will require high levels of diplomacy and tact, with the ability to stand by your decisions.

Key areas:

Grant Management and Budget Control

1. Review critically project budgets, costings and justifications investigating where necessary, cross check with narrative deliverables and give feedback to Regional Managers and others where relevant highlighting issues and areas of improvement.
2. Reviewing expenditure reports, investigating variances, GISS, supporting financial documentation, evidence of spend and justification commenting on irregularities and sharing with desks for follow up.
3. Support Desks in engaging partners and advising on practical solutions and advisories to improve the quality of budgeting, reporting and value for money.
4. Support with project submission forms and with commentary on variances and project risk
5. Supporting Project Managers with specific queries regarding the financial aspects of the project
6. Keep updated records of all grant commitments and track and log all payment schedules, installments paid and any deviance in the grant, budgets or spend plans during the lifecycle of any specific project.
7. Ensure the regular and timely update of departmental payment register.
8. Review outstanding project payments and flag where payment schedules are falling behind so relevant remedial actions can be taken by Programme Officers and relevant desks.

Departmental Budget Development and Control

1. Support with annual departmental budgets, forecasting expenditure developing the annual budget with different departments and affiliates.
2. Ensure monthly programmes commitments and liabilities are logged appropriately and shared with finance.
3. Update thematic budget availability versus planned commitments allowing for real time clarity on fund availability monthly/quarterly basis.

Compliance and Audit

1. Conduct routine compliance reviews of partner grant budgets, expenditure, justifications, evidence and that all relevant and required documentation is received before approval for follow on grant payments or approvals.
2. Support with project internal financial audits both internally and externally and ensure timely response to audit requests and queries from programme desks.
3. Raise financial compliance issues proactively with Senior Management.

Other

1. Ensure all project related documentations are appropriately stored and easily accessible to auditors
2. Support the monitoring of procurement plans, dossiers etc with view to ensure open process and VFM
3. Any other duties as may be reasonably requested by the Head of Programmes and Senior Management.

The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time. You may, from time to time, be required to work evenings, Saturdays or on a Sunday.

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.                                                              

Required  

• Bachelor’s degree in a relevant field and qualified in a recognized accounting or finance qualification. Relevant solid work experience to compensate for the lack of qualifications can also compensate for lack of qualification. Candidates who are in the final stages of studying towards a major accounting qualification such as ACCA, CIMA, CIPFA, ACA or recently qualified are also welcome to apply.
• Minimum 2 - 3 years’ experience in an accounting/finance role with applicable experience in grant management/financial control/internal audit.
• Ability to deal with highly sensitive and confidential information
• The ability to work with minimum direction, and to respond swiftly to requests E
• Excellent verbal, written and interpersonal communication skills
• Able to manage and prioritise multiple tasks
• Able to work well under pressure
• Attention to detail 
• Strong organisational and time management skills
• Flexible and enthusiastic approach with an ability to use initiative and be proactive
• Ability to work as part of a team and individually 
• Willing to work outside of normal working hours from time to time
• Provides solutions to individual and organisational problems.
• Self-motivated, with the ability to work with a high degree of autonomy and respond to a rapidly changing external environment.
• Extensive knowledge of Microsoft Office including Word, Excel & Outlook
• Excellent communication skills with a high level of written and spoken English.
• Ability to travel and spend time in field locations.
• The Right to Work in the UK
• To uphold and behave in accordance with the organisation’s core values
• A professional and flexible approach to work
• Commitment to promoting equality and diversity in what we do
• A positive attitude with a strong desire to see the organisation succeed

Desirable

• Grant accounting experience and/or working with Institutional funders (EU, FCDO, USAID) and with international partner organisations.
• Familiarity with non-profit and for-profit sectors and working internationally
• Experience of developing tools, policies and guidance, and establishing new ways of working
• Workable knowledge of a second language

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information.  Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us!

Vacancy:  International Programme Support Officer  

• International Programme Support Officer
• Deadline: we reserve right to close recruitment asap
• £21-24,000
• Full time 
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into a big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim Charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognizable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for the last 18 months, but we are instigating a move back a brand new office in early 2022, coupled with a new flexible working policy

About the role 

We are looking for a dynamic, organised and responsive International Programme Support Officer.  Someone who isn’t afraid of hard work, who shares our values and who wants to be part of something extraordinary.  This exciting post will support the administration and co-ordination for our international programmes, ranging from our lifesaving medical interventions in Syria, to supporting Rohingya refugees in Bangladesh, to emergency cyclone responses in sub-Saharan Africa.   The post holder will work closely with our partners, especially in terms of grant management and relationship building, so we’re looking for a team player, someone very organised and with super people skills. 

Key areas:

• Support all aspects of our partnerships and grant application process.
• Ensure that partnership grant applications are processed in a timely and effective manner in accordance with our policies, procedures and standards.
• Prepare, review and renew MoUs and funding agreements with a range of our partners
• Support the Impact and Accountability unit in the completion of the due diligence process. 
• Maintenance of records and files in line with PA document management and IT policies.
• Provide support to approved projects and ensure there is continuous oversight and support throughout the project management cycle including financial and periodic reporting.
• Communicate with partners including partner conversations as and when necessary and communicate progress or queries to colleagues
• Support Regional Partnership Managers in preparing payments for approved grants.
• Support the Impact and Accountability unit in the analysis of budgets and reports to determine impact, achievements and outputs.
• Support the Emergency Response unit on the processing of humanitarian grants.
• Prepare feedback reports for donors and other stakeholders within appropriate timeframes.
• Provide marketing colleagues with appropriate beneficiary data and case study material etc.
• Verify budgets, invoices and financial liquidation reports to ensure that money is being spent according to the approved operational budget, plan and conduct appropriate desk reviews.
• Review budgets and communicate any changes where needed.
• Ensure the prioritisation of the most vulnerable within the communities Penny Appeal serves by adopting a pro-active, holistic approach to safeguarding.
• Contribute to department workplans, help set budgets and manage programme funds.
• Any other duties commensurate with the accountabilities of the post.

The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time. You may, from time to time, be required to work evenings, Saturdays or on a Sunday.

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.                                                            

Required  

• Level 4 qualification in relevant subject, or equivalent
• Experience of writing formal reports to a high standard
• Aware of best practices for humanitarian relief and development agencies, and current International standards
• Excellent knowledge of all Microsoft Office applications
• Ability to manage multiple tasks and prioritise a complicated workload
• Team player and positive attitude when working with others
• Adaptable and flexible in working style
• Problem solver
• Welcomes diversity

Desirable  

• Level 5 qualification in relevant subject
• Experience of either field work or grant management within a similar organisation (emergency, recovery or developmental)
• Experience working at an INGO HQ

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information. Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us!

We are Camphill Wakefield, a community land-based charity with a spiritual ethos. We are seeking a new Chief Executive following the retirement of the previous post holder.

Our new Chief Executive will need to be a visionary leader with entrepreneurial flair, focussed on delivering positive outcomes through  the development and delivery of an organisational strategy. The new Chief Executive will be a people-person, instilling the Camphill Wakefield values and culture of the organisation and motivating the team to achieve great results for our students, staff & stakeholders. The Chief Executive will be comfortable leading regulated services, (we operate a SEND College and residential care), with a working knowledge and experience of Ofsted and / or CQC within an education, health and / or social care context. The Camphill campus is a unique community as it is a working Farm and stable and we have a large estate of 34 acres.

The successful candidate will demonstrate:

* Clear and inspirational leadership and people management skills.

* Ability to manage organisational change.

* Understanding of regulatory frameworks within the care and education sectors and an interest in environmental farming.

* Outstanding commercial and business development skills to engage new business partners and increase productivity.

* Flair and engagement with supporters and internal and external stakeholders.

* Skills and experience in the implementation of a positive and committed performance culture.

* A solid background and understanding of financial viability and business development.

* The ability to prepare and deliver the strategic plan against agreed financial goals.

* The ability to act as the ambassador for the charity in the care, education, and disability sectors.

The successful candidate will have a sound understanding of the charity sector with a good working knowledge of legal and regulatory requirements, e.g. Safeguarding and Health & Safety. You will show visionary qualities in your management style. A well-developed ability to persuade and influence key stakeholders is essential and you should be able to always demonstrate your empathy, understanding and enthusiasm for the work of Camphill Wakefield.

Temporary accommodation for relocation is available.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or other category protected by law.

To be considered for this role you will be required to submit a completed application form which you can download once you have clicked "Apply".

For more information, please contact Tracy Craft in HR

Visits by appointment: 2nd / 3rd December 2021

Closing date for applications: 6th December 2021

First Interview date with Charity: 16th December 2021

Second interview date with Charity: 17th December 2021

Vacancy:  Admin Officer (Marketing)

• Admin Officer (Marketing)
• Deadline: we reserve right to close recruitment asap

• £21,000 – 24,000
• Full time (would consider 80% FTE)
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place
• Directorate: Marketing

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim Charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognisable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for last 18 months, but we are instigating a move back a brand new office in early 2022, coupled with a new flexible working policy

About the role 

We are seeking an Admin Officer to provide a comprehensive high calibre administrative support to our Marketing Department.You will help the team by carrying out a range of activities, from organising meetings and events, co-ordinating online information, tracking progress of fundraising, arranging invoices, and speaking to supporters & donors.

The Marketing Department is undergoing big investment with several new roles being recruited.You will learn the ropes of ‘all things marketing’ and be an essential part of this growing team - ensuring we all pull together in the same direction, offer one another support and comradery, so ultimately the charity can have an even greater impact on the world.

Key areas: 

1. Provide general administrative support for the Marketing Department, such as diary management, filing, research, arranging meetings, and events and similar tasks 
2. Manage the storage and organisations of all video footage and images
3. Raise invoices and work with finance to ensure these are up to date
4. Manage agencies and suppliers, and monitor quality, delivery, and service
5. Write marketing briefs for agencies and in-house production teams and monitor the outputs. 

6.Maintain high standards of customer care to our supporters, suppliers and wider teams

1. Incorporate feedback and reporting on work from senior members of the team

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.

Required  

• Level 3 qualification or equivalent experience
• At least two years administrative support experience
• Able to multi-task and prioritise workload
• Superb writing skills

• Confidence working online and in the digital environment
• Attention to detail
• Team player and positive attitude when working with others
• Adaptable and flexible in working style
• Problem solver

• Welcomes diversity

Desirable  

• Marketing qualification 
• Administrative support experience within a marketing team 

• Knowledge of Islamic financial matters (Zakat, Wakf, Qurbani etc.)
• International development, and/or working for an organisation which fundraises

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information.  Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us! 

Vacancy:  PPC Executive

• PPC Executive  
• Deadline: we reserve right to close recruitment asap
• £21,000 – 24,000
• Full time 
• Permanent 
• Wakefield, West Yorkshire, with flexible working policy in place
• Directorate: Ecommerce

About us  

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting orphan care, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.

Vision: 

Transform small change into big difference for those who need us most 

Mission: 

Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad 

Strategic aims: 

Within 5 years - 

1. Best in class Muslim Charity 

1. Sunday Times top 100 businesses to work for 

1. Most recognizable Muslim charity in the world 

1. Raise over £100 million per annum for good 

Key facts:  

• We are a British Muslim led charity 
• Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
• UK staff have been working from home for last 18 months, but we are instigating a move back a brand new office in early 2022, coupled with a new flexible working policy

About the role 

We are seeking a PPC Executive to provide a comprehensive high caliber support to our Ecommerce Department.   The team is undergoing big investment with several new roles being recruited.You will learn the ropes of ‘all things Ecommerce’ and be an essential part of this growing team - ensuring we all pull together in the same direction, offer one another support and comradery, so ultimately the charity can have an even greater impact on the world.

Key Responsibilities

• Provide reports for key stakeholders on paid campaign performance
• Optimise PPC campaigns in line with business objectives
• Create and maintain an account hygiene plan
• Feed management
• Manage internal requests from various teams
• Researching and testing new paid media channels as well as keeping up to date with paid media trends or changes
• Support designers, executives, and SEO teams as well as senior management
• Making suggestions and working collaboratively with design and editing team to produce strong content for use across GDN & YouTube
• Conducting competitor analysis
• Doing keyword research

About you 

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.

Required:

• Knowledge of Google ads; Shopping, search, display & YouTube

• Knowledge of Microsoft ads

• A knowledge of SEO is desirable but not essential

• Proven track record of creating and planning PPC campaigns

• Ability to write ad copy

• Knowledge to analyse PPC performance

• Knowledge & ability to use Google Analytics

• Good time management & organisation skills

• Good verbal & written communication skills

• Work well as part of a team

• Ability to work on your own and take initiative
• Ability to work to budgets and KPIs

• Welcomes diversity

Desirable  

• Knowledge of Islamic financial matters (Zakat, Wakf, Qurbani etc.)
• International development, and/or writing for an organisation which fundraises

Additional information  

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than 2 sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information.  Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us!

Job Title: Fundraising and Engagement Officer (Leeds Children’s Hospital)

Working Hours: 37.5 (Flexible and part time working offered by agreement)

Contract: Permanent

Salary: £30,000-35,000 per annum

Location: Leeds

Are you excellent at building relationships and want to make a difference in children and young people’s lives? If so, then we want to speak to you.

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. The Trust comprises seven hospitals and a dental institute, including Leeds General Infirmary, St James’s University Hospital, Leeds Children’s Hospital and Leeds Cancer Centre. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

The Role

A unique opportunity has risen for a passionate and dedicated Fundraising and Engagement Officer to support Leeds Hospitals Charity raise awareness and funding for Leeds Children’s Hospital.

Leeds Children’s Hospital delivers the best possible clinical outcomes for every child, every time and with a brand new state of the art hospital building on the horizon, this is a very exciting time to take on this role. Reporting to the Events and Community Fundraising Manager, you will be responsible for developing outstanding relationships with Leeds Children’s Hospital staff, patients and families and work with the wider Fundraising Team to grow supporter pipelines. The post holder will devise innovative engagement tools and strategies to raise the profile of Leeds Hospitals Charity within Leeds Children’s Hospital and associated stakeholders with the overall aim to increase funding for Leeds Children’s Hospital.

The Person

• Can establish and maintain exceptional relationships with Leeds Children’s Hospital staff, patients and families.
• Will be able to establish and implement a Patients and Families Fundraising Group for Leeds Children’s Hospital.
• Will work with the wider Fundraising Team at Leeds Hospitals Charity to grow pipelines by converting staff, patients and families into supporters.
• Can meet and exceed an agreed annual income, expenditure budget and KPIs reporting progress to your line manager on a monthly basis.
• Can innovate fundraising campaigns specifically aimed at raising awareness and funds for Leeds Children’s Hospital.
• Has the ability to attend clinical meetings to raise awareness of Leeds Hospitals Charity and present on how staff, patients and families can engage in fundraising.
• Can produce cases for support, case studies and presentations to be used to raise awareness of Leeds Children’s Hospital externally.
• Will regularly engage with and contribute to social media platforms associated with Leeds Children’s Hospital, to grow your network of current and former patients and families.
• Can develop a group of volunteers and ambassadors who will attend corporate pitches and community group meetings, to give in depth and engaging talks and presentations about Leeds Children’s Hospital and Leeds Hospitals Charity.
• Will support the Capital Appeal Team with the logistics involved in arranging visits to Leeds Children’s Hospital by VIPs and major donors.

You will:

• Have previous experience of working in an engagement or fundraising role.
• Have in depth knowledge of fundraising principles, methods and procedures including the Code of Fundraising Practice and all relevant legislation.
• Have the ability to write compelling cases for support and case studies.
• Have exceptional communication skills with the ability to quickly build and maintain rapport with a wide range of stakeholders.
• Have exceptional presentation, influencing and negotiation skills.
• Have excellent attention to detail.
• Be able to digest in-depth clinical knowledge and convert into layman’s terms. 
• Be able to prioritise, plan and organise workload.
• Be able to provide exceptional stewardship to supporters.
• Be proficient in Microsoft Office Packages.
• Be proficient in the use of social media and database/data recording use.

Charity Benefits Include:

Employee Assistance Programmes

AIG Life Group Protection

Cyclescheme

Car Lease Scheme

One year free gym membership

Buy Additional Holidays

NHS Discounts

Pension

As a Disability Confident Employer we commit to offering all applicants that consider themselves to have a disability an interview if they demonstrate they posses the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

To apply for this position, please send a copy of your up-to-date CV with a covering letter.

Closing date for application is Monday 6 December 2021.

Due to the high volume of applications we receive we are unable to provide feedback at the shortlisting stage. If you have not heard back from us within 4 weeks of the closing date, please consider your application unsuccessful.

The Opportunity

We are excited to be recruiting a Data Coordinator to join our Research and Impact Department. You’ll work with your team to deliver the goals set out in Join the Club, our ambitious strategy for 2021-2026. Our new strategy builds on the extensive research and impact work that we have undertaken as an organisation over the last five years; from randomised controlled trials, matched-control groups, to large-scale quantitative analysis, we have been able to understand how our programmes support young people to progress to the most competitive universities.

The Data Coordinator will play a key part in supporting the evaluation of our student access and success programmes. The role will involve collating, processing and analysing data, ensuring that high quality evidence is included in our impact reports for stakeholders. Within the role, there will also be opportunities to carry out discrete data analysis projects to support the development of the programmes. The Research and Impact Department consists of five members who often work flexibly and collaboratively to achieve key goals. In this role, you will work closely with the Impact and Analysis Manager and Impact and Analysis Officer, as well as the programme teams.

The Brilliant Club exists to increase the number of pupils from underrepresented backgrounds progressing to highly selective universities. We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low income families. These groups are currently underrepresented at The Brilliant Club and we are committed to increasing representation and diversity at the charity.

Person Specification 

Time and Resource Management

• Excellent organisational skills and attention to detail.
• Ability to identify opportunities to save time/resource.

Communication

• Confidence communicating complex information to a range of audiences.

Initiative and Problem Solving

• Proactivity use data to inform programme delivery and developments.
• Ability to spot inefficiencies in systems and suggest or implement improvements.

Developing Self and Others

• Self-reflective and committed to own professional development.

Role Specific Experience and Qualifications

• Essential – Undergraduate degree in a subject involving quantitative research.
• Desirable – Previous work experience in a professional environment.

Role Specific Knowledge and Skills

• Essential – Experience of using Excel or a similar software package.
• Essential – Experience of analysing large-scale quantitative data.
• Desirable – Experience of using Salesforce (or other CRM systems) and advanced software packages (e.g., SPSS, Stata, R, Tableau, Python).
• Desirable – Experience of producing evaluation/impact reports and presenting findings to a range of audiences. 

The opportunity

Are you driven by data? Can you create value through analytics and help deliver efficiencies for one of the world's leading online charity retailers?

If so, you could be the Online Reporting & Systems Administrator we are looking for!

About the role

We have an exciting opportunity to join the BHF Retail Directorate in our growing online retail team. The Online Retail department is an integral commercial arm for the British Heart Foundation (BHF), helping to deliver and grow our income retail strategy, plus the wider organisational strategy of supporting research and innovation, to help people affected by heart and circulatory disease, and drive income growth across our commercial and online retail offerings.

As the Online Reporting & Systems Administrator you will play a key part in supporting both the Head of Online Retail and the Retail Systems & Reporting Manager with the development and analysis of key data to ensure better decision making across all areas of this rapidly growing department.

You will work alongside the wider online retail teams to identify gaps and develop your own ideas and solutions to deliver key reports and analysis to ensure the business needs are met, as well as, supporting the development and improvements to our reporting suite as we connect new systems.

As an integral part of the online retail team, you will work across the largest eBay charity retail in the world as well as our rapidly expanding, Magento based, online shop to develop and deliver operational reporting, carry out business analysis and support our development programme with the delivery of data analysis and business cases.

Please note this role will require you to work some weekends. This is a dual location role, with your working time split between your home and our Leeds Office. This will allow us to unlock our best work for our cause, blending the best of home and office working.

About you

Responsible for analysing, interpreting and making recommendations on a broad range of commercial information, you’ll have demonstrable experience delivering reports, analysis and insights, preferably in retail environment.

You’ll have advanced MS Excel skills with the ability to capture and interpret large data sets from multiple sources. Commercially astute, you’ll have knowledge of online data sources such a Google Analytics & Data Studio and be able to present data for central operations and the wider business to improve efficiency and support the end user.

A creative self-starter you’ll be highly analytical, and detail oriented, with excellent organisation, communication and stakeholder management skills. 

To be successful you will be able to: 

• Produce clear, concise and legible reports as required
• Adapt quickly and react to business needs
• Demonstrate proficiency in MS Excel
• Build trust and communicate effectively to people of all technical abilities
• Approach problem solving in a disciplined and precise manner
• Be a strong team player able to work within the team and across the organisation

About us

Everything we do comes back to funding life-saving research into all heart and circulatory conditions including heart failure, stroke, and vascular dementia. Every hour of research we’ve ever funded, every item we’ve ever sold, every campaign we’ve ever run, all the support we’ve ever given. The donations we receive are used to make people’s lives healthier and longer.

We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research.

Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

What can we offer you

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.

Interview process 

The interview process will be held over MS Teams. 

How to apply 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 

As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early applications are encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.