As the Senior Marketing Officer at JDRF you will be joining an international charity leading the way in type 1 diabetes research. You will be instrumental in leading and implementing integrated marketing and communications campaigns at JDRF.

You will support teams across the organisation from Fundraising to Community Engagement helping to create engaging content which will enhance how we reach and support people living with type 1 diabetes.

You’ll manage the production of the quarterly supporters’ magazine and e-newsletter, create, manage and evaluate social media advertising and help to deliver our digital transformation programme.

You will be an all-round marketer, driven by insight and able to use a wide range of communications channels to reach your audience. You will be ever-curious, always learning new channels and approaches.

You’ll have previous experience of:

• Planning, producing and evaluating multi-channel integrated marketing and communications campaigns
• Creating, monitoring and evaluating digital advertising campaigns
• Managing digital advertising including Facebook ads and Google Ad Words
• Providing support to multiple teams across an organisation

As an employer we offer you:

• A strong, positive and friendly culture
• Flexible working
• Generous annual leave entitlement starting at 25 and bank holidays
• A Health Cash Plan
• A comprehensive learning and development programme
• Season ticket loan
• Bike loan

We support flexible working and will consider a compressed hours arrangement.

To apply please complete the form below.

Closing date: Monday 25 November at 10:00am
Interview date: Wednesday 4 December

JDRF is the type 1 diabetes charity in the UK.  We are committed to eradicating type 1 diabetes and its effects for everyone in the UK with type 1. We:

• Fund our world-class research which is approved and administered by our international research programme to cure, treat and prevent type 1 diabetes
• make sure research moves forward and treatments are delivered as fast as possible
• give support and a voice to people with type 1 and their families

‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’

Salary: circa £35,850 per annum + Excellent Benefits
Location: London, Holborn
Contract: 1 year fixed term

Do you think the housing crisis is one of the biggest challenges our nation faces? Do you feel a voice should be given to the millions of people who are trapped in unaffordable, unsuitable and poor quality housing? Then come and join the National Housing Federation.

We are the trade body for not-for-profit English housing associations, which last year started work on over 47,000 new homes – nearly a third of all new housing in the country. Not only do housing associations build and manage most of the country’s social housing, but they also provide housing for people with mental health issues or learning disabilities, the homeless, asylum seekers and people fleeing domestic violence. Our members are seen as key players in fixing the country’s broken housing market once and for all.
We have an exciting opportunity for a Press Officer to play a lead role in the Federation’s busy and influential media team.

The past year and a half has been incredibly busy for the sector as housing remains a top political priority, and the media team has played a huge role in amplifying the Federation’s messaging and campaigns. We’ve successfully campaigned in the media for an end to discriminatory ‘no DSS’ policies, shone a light on how housing costs are pushing children in to poverty and called for the government to invest in building more social housing.

We need a conscientious and strategic PR Officer to ensure that truly affordable housing continues to get the national attention it deserves.

You will be joining a high-performing campaigning media team that regularly briefs senior broadcast and print journalists and develops major stories from scratch that have been covered on everything from the Today programme to the Sun. We’re a proactive and reactive media team, meaning this is a chance to not only build your contacts, but be creative and secure lots of high-profile and meaningful coverage.

In your cover letter, please briefly address how you meet the ‘Technical Expertise and Knowledge’ competencies as set out in the Role Profile. You do not need to address all of the other competencies in your cover letter.
Thank you for your interest. We very much look forward to hearing from you.

The Federation is proud to be an equal opportunity workplace and we value the contribution each individual makes to our work. We are committed to ensuring our workforce reflects the diversity of the society in which we live and encourage applications from people of all different backgrounds, regardless of all protected characteristics or social background.

We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.

Closing date: Wednesday 27th November 2019
Interview date: Friday 6th December 2019

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 35 years. With an active presence in more than 40 countries, we strive to make the world a better and fairer place for those effected by poverty, conflicts or natural disasters.

Our Birmingham / London office, UK is currently recruiting for the position of ‘Social Media Officer’ to join the External Relations and Advocacy Team. The post holder will be responsible for the oversight and execution of all social media activities throughout the year, managing multiple platforms to support news, advocacy, branding and PR content. The post holder will manage the Islamic Relief’s social presence on a range of platforms including; Facebook, Twitter, Linked In, Instagram and You Tube. They will also lead on the social media aspect of various campaigns and support key moments by gathering and sharing compelling social content about our work across the world.

The successful candidate must have or be:

• Experience managing various social media platforms effectively
• Exceptional communication skills, including the ability to use written, oral and visual content effectively to influence target audiences with clarity
• Experience in developing and implementing social media strategies and campaigns
• IT literate with a command of MS Office applications, Adobe packages, social media platforms and analytics software, including social media monitoring tools such as Hootsuite and FollowerWonk
• An understanding of development and humanitarian work at an international level
• A degree or qualification in media, marketing, design or other relevant degree is highly desirable
• Ability to edit video and / or photo content is highly desirable
• Social media moderation experience is highly desirable
• Past experience working in a busy newsroom, the media team of a PR agency or a leading aid organisation is advantageous
• Understanding of using tools like Google Adwords, MS Adcenter, Keyword Spy, Adwords editor & Google analytics advantageous

Islamic Relief promotes equality and meritocracy and seeks individuals who are sympathetic to the IR values of; Sincerity, Excellence, Compassion, Social Justice and Custodianship together with our policy standards on Anti-Bribery, Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, we will be glad to hear from you.

Please Note: Interviews are expected to take place on 10th December 2019. Only shortlisted candidates will be contacted.

Pre-employment checks:

Any employment with Islamic Relief will be subject to the following checks:

• Screening clearance
• Proof of eligibility to live and work within the UK
• Receipt of satisfactory references

For UK based roles, we are only able to accept applications from candidates who have the right to work in the UK. We are unable to progress applications which would require sponsorship.

Islamic Relief is an equal opportunities employer

We are seeking a creative and dynamic Media Assistant to take responsibility for helping to promote the work of our Rehoming Centres through creating engaging content for our social media and other relevant platforms.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 15,000 dogs; we never put a healthy dog down.

Our rehoming centres house thousands of dogs each year until they can find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust and we pride ourselves on our staff providing the very best in customer service.

In this role you will support the work of our rehoming centres and the wider organisation by interacting with dogs in our care and generating high quality photographs and videos of them, ensuring that these are available to be used in in rehoming and publicity materials and overseeing the production of these by other staff members. You will also play a key role in managing our social media platforms such as Facebook, Instagram and Twitter

An excellent communicator with experience of working within media, PR or marketing you'll have an eye for a story and the ability to generate ideas to support them. You'll have good photography and videography skills, be knowledgeable and experienced in using social media in a professional capacity including Twitter, Facebook and Instagram and committed to the aims of Dogs Trust with the ability to accurately convey our policies, key messages and brand identity. A full, manual UK driving licence is also required. 

To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role.

Vacancy Reference Number:

SMEC/COM/F/UK-R1

Position title:

Social Media Executive and Copywriter

Reports to:

Comms Manager

Location:

Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £24,000.00 per annum (commensurate with experience)

Terms of Employment:

Permanent Full Time Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 1st November 2019

Approx. Interview & Role Commencement Date(s):

Interviews: W/C 11th November 2019

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.

Other Information:

Muslim Hands, an international relief organisation working in over 40 countries worldwide is looking for an experienced, creative and enthusiastic Social Media Executive to join our busy in-house team and work on a diverse range of projects that really make a difference to some of the most disadvantaged people around the world. We are seeking someone with a passion for social media who has demonstrable experience of managing a range of social media platforms and can present analytics in an insightful and digestible manner.

Working with colleagues across the organisation to build engagement with our donors, you will create and implement compelling content, be our best practice adviser and coordinate content across all our social media channels. You’ll need to be proactive, organised, user focused and an outstanding communicator.

Main Responsibilities:

• Effectively managing and maintaining all MH social media output ensuring it complies with Muslim Hands policies and standards
• Providing social media expertise to the organisation and working alongside the graphic design team to deliver high profile and impactful social media campaigns that drive action and engagement.
• Developing social media campaigns and content to both complement and support our existing campaigns
• Using social media to best advantage as a broadcast, marketing and engagement tool to meet organisational objectives
• Coordinating social media content planning and ensuring activity is integrated into communications planning
• Managing, developing and evaluating the reach and impact of all social media channels
• Working with other teams to ensure social media input from donors and the public is responded to appropriately
• Work alongside the comms and creative team to produce engaging content for our network of websites and social media platforms
• Continually monitoring website content to ensure it remains accurate, updated and interesting and ensure our work is being shared across all SM channels
• Provide additional copywriting support during key digital campaigns
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

Essential:

• Must be able to either:
  1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
• Ability to demonstrate current eligibility to work within the United Kingdom
• Significant experience of using social media to campaign and influence
• Experience of managing multiple social media accounts including Facebook, Instagram, Twitter and YouTube
• Excellent written English and communication skills
• Ability to distil complex points into concise, compelling copy
• Strong strategic and project management skills with an ability to manage multiple demands/projects
• Experience of using analytics packages and social media tools to produce traffic reports
• Self-motivated, flexible and proactive attitude
• Strong organisational skills i.e. ability to prioritise and plan work, set and achieve deadlines, establish and maintain monitoring systems etc
• Experienced in using content management software such as Hootsuite or similar
• Willingness to attend charity events and functions as and when required
• Able to build relationships with and leverage influential bloggers and social media personalities
• Be data driven regarding type of content and times to post
• Flexibility regarding working hours, in particular during peak times
• Passion for charity work and helping others

Desirable:

Possess relevant NGO/Charity experience

This role would suit someone who thrives working in a fast-paced environment and who enjoys facing challenges; often working to tight deadlines.

This is a very rewarding position for the right person. If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

Deadline for applications is 1st November 2019 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Do you love cycling as much as we do? Are you looking for an exciting new challenge with a charity on a pedalling revolution?

Cycling UK, the national cycling charity, is aiming to inspire a million more people onto their bikes and needs an enthusiastic and dynamic Communications and Media Officer at its headquarters in Guildford to help us.

You’ll be responsible for developing and implementing media campaigns, reacting to news stories, and producing engaging content celebrating everything that’s great about cycling.

If you’re an experienced and creative communicator who’s passionate about their work, we want to hear from you.

Music, it’s in our DNA. And as the largest music therapy charity in the UK, at Nordoff Robbins we use the power of music to enrich the lives of people affected by life limiting illness, isolation or disability.

We’re looking for someone creative, confident and enthusiastic who loves music and wants to play a key role in delivering innovative and engaging social media and digital content for Nordoff Robbins.

As part of our successful communications team, the Digital and Social Media Officer will play a pivotal role in creating content that resonates with our audiences and helps us achieve our ambitious objectives to grow our supporter base. We’re looking for a creative self-starter who can produce compelling content – including social media posts, website articles, graphics and short films. A flair for design would be very useful in this role.

As a charity with a historic connection to the UK music industry and that uses the power of music therapy to enrich the lives of people affected by life limiting illness, isolation or disability, music is at the heart of what we do. You’ll be championing music and music therapy across our digital channels as well as promoting our high-profile fundraisers, and you’ll be working closely with colleagues across the organisation to source content and tell stories that champion the incredible work we’re doing to enrich lives through music.

To apply, please send a copy of your CV along with a covering letter explaining how you meet the person specification by no later than 5pm on 20th November 2019.

The successful applicant will require a basic DBS disclosure.

Digital and Social Media Officer
Music Charity, North London
Salary £27,000

We're working with a unique Music Charity based in North London who use the power of music to transform the lives of adults and children.

A fantastic opportunity has arisen to work for this wonderful charity to recruit a Digital and Social Media Officer to manage a range of online projects, from delivering engaging content for their website to managing all social media campaigns.

The Digital and Social Media Officer sits in a team that leads on all marketing and communications activity for The Charity; including PR, digital, public affairs, campaigns and internal communications. The post holder is responsible for creating engaging and relevant digital content for the charity and analysing success of this content according to performance indicators to ensure The Charity grow their reach and engagement across their digital channels. You will monitor social media channels and respond to day to day queries, using this experience to identify new opportunities for digital outreach. You will keep on top of social media and digital trends and use this to inform on The Charity's activity, leveraging earned and paid-for digital channels to supplement their own activity.

We are looking for someone with at least two years' experience in a similar role working with a proven record of success in digital communications.
You will have experience of producing social and digital media content and be able to demonstrate an understanding of what makes an effective digital and social media presence. Furthermore, you should have knowledge of how to analyse, summarise and communicate complex information in an easily accessible format, and judge relevance to the organisation and target audiences. In addition to this you must have a strong understanding of web optimisation.

This is a fantastic opportunity for someone to grow and enhance their skills for a wonderful charity. Interested applicants should send their CV in the first instance.

This role is closing on 20th November

A fantastic opportunity has risen to work with an amazing music charity to join their team as a Digital and Social Media Officer. This charity uses music to change and enrich the lives of children and adults around the UK. Within this role you will work closely with the Digital manager and create engaging and relevant content for the charity. You also will play a key role in maintaining and building their reputation across digital and all social media channels. You will be producing and editing innovative and creative content for their website, ensuring all content is engaging and reflecting their strategic priorities. Another part of this role will be working closely with the artist liaison lead to attend events whereby you will identify new ways for celebrity supporters to be more actively involved across various digital platforms.

The ideal candidate will:

• Have experience in producing effective social media content
• Have website and social media management experience
• Have a strong understanding of SEO
• Have strong communication skills
• Have knowledge of design and editing platforms
• Be able to work independently as well as being a team player
• Be self-motivated

If you are interested in applying, please email your CV quoting the reference number in the subject line or alternatively call Qaanita on 0207 198 6030.

We are looking for a Senior Media & Communications Officer

to join a Charity based in East London to deliver a PR strategy that reflects the overarching goals of the charity.

Key Responsibilities:

• Produce high quality collateral, including press releases and media statements and social media content that proactively promote their work and gain maximum print, online and broadcast coverage for the organisation
• Write and edit copy for the website, newsletters and case study stories to publicise their work to both external and internal stakeholders
• Seek out media partnerships within the sector and beyond that enhance the work of the charity
• Lead on the production of a communications calendar, bringing together upcoming media and publicity opportunities over a 6-month period
• Lead on and implement a pipeline of stories that best reflect our position as a key player in our sector, ensuring that we continue to speak to our audiences in an engaging and impactful way

Skills & Experience

• Proven significant experience of working in a press office or communications role at this level, with good working knowledge of national broadcast, print and online media
• Excellent written and verbal communications skills and the skills to promote and influence a variety of stakeholders
• Excellent news sense and the skills to identify opportunities for external communications that support the organisation’s objectives

Assistant Media Officer

Fixed Term contract December 2019 - April 2020)
£23,000 - 25,000

Vauxhall, London

The Assistant Media Officer supports the Media team in the planning and delivery of creative, national and regional media strategies for Sport Relief, that inspire the nation to get involved and highlight how donations are spent in the UK and around the world.  This role will also support the efficient running of the Comic Relief press office function, which may include updating media lists, activating press release target emails, calling to pitch story ideas to media, morning press update, setting up interviews and handling in-bound journalist enquiries.

Key Accountabilities / Objectives

· Work alongside Senior Media Officers and Media Officers to assist planning and delivery of creative national and regional media strategies that feed into and support wider organisational objectives

· Support the day-to-day running of an efficient press office, managing inbound media interest and ensuring a smooth process from start to finish

· Support the Media team management systems and processes – this includes the daily press update for internal stakeholders, monitoring coverage, saving coverage, creating coverage reports and team rotas

· Maintain press mailing lists

· Write engaging copy including press releases, briefing documents, photo-call invitations and quotes for media outlets and talent

· Set up media interviews, write briefing materials and attend interviews when required (this might be out of London on occasion)

· Work directly with Comic Relief funded projects, and the people they support, to show the positive impact donations make. This may involve supporting the setting up and managing of visits with journalists, influencers, and high-profile supporters

· With guidance, support PR agencies and help them deliver Sport Relief activity around the country

· Be flexible and support the wider Media team with ad hoc tasks as directed, such as delivering PR events, launches, attending shoots to gather media assets and pitching stories to media

Essential Education:

· Some experience of working in PR roles

· You are likely to be a Junior Account Executive or similar in a PR agency or an Assistant Media Executive or similar in house

Key Competencies:

· Proven experience of working on national and/ or regional media campaigns

· Strong organisational and admin skills

· Excellent writer

· Good media relations and confidence to approach journalists with story ideas

· A strong team player, used to juggling multiple projects 

· Passionate and strong understanding of our mission

To apply please visit our website and apply online.

Role closes - 12:00pm, 20th Nov 2019 GMT (Europe/London)

A great opportunity has arisen for a Communications Executive for a health related charity in order to work across the charity press office and social media functions, devising and delivering creative media and digital campaigns that will positively impact the lives of people.
This will be a 6 months FTC.
Key Responsibilities will include:
Play an active role in the press office: providing a prompt and professional response to queries; developing creative pitches and content to secure high quality proactive and reactive media coverage.
Play a key part in our social media team to plan, develop and write content that fits with the organisation's brand, tone and messaging for our social media channels
Work closely with other Communications team colleagues to devise, deliver and evaluate communications activity across a variety of subjects, including fundraising, research and policy and public affairs

In order to apply you should have the following skills and experience:
Relevant experience in a media or public relations role (PR agency or in-house)
Strong news sense and demonstrable success in achieving national, regional and trade media coverage
Experience of adapting a story for different channels eg print, online, broadcast, social
Proactive, with an enthusiastic and flexible approach
Desirable experience of charity, health, campaigns or research communications

Citizens Advice Stevenage is a progressive, highly regarded independent advice charity in Hertfordshire serving a growing population of 87,000. With over 20 paid staff and around 70 volunteers, we seek to deliver the best possible service for the people of Stevenage.

We have an excellent track record and strong foundations to further develop our work, with a new business strategy with a clear ambition for what we can deliver. You will be highly self-motivated with a strong sense of mission and vision. You will have significant experience of project management, strategic development, business planning, monitoring and meeting challenging performance targets, with a strong focus in identifying and developing new funding opportunities. The ideal candidate will be an excellent communicator with demonstrable experience of working with a range of key stakeholders.

Citizens Advice Stevenage values equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

Job Description

1. Planning and Development

• In conjunction with the Trustee Board, develop, implement and monitor the business and development strategy as required by the Citizens Advice membership scheme
• Translate organisational objectives into team and individual work plans with clear and realistic targets
• Develop project plans as necessary in furtherance of the business and development strategy, development objectives and fund raising targets
• Maintain an awareness of the operating environment such as those legislative developments, social trends and local needs likely to affect demand for advice and opportunities for service development
• Develop IT and other resource needs and strategies within Citizens Advice guidelines
• Participate in Citizens Advice initiatives as appropriate
• Work with the management team to ensure the effective operation of the service to meet the needs of clients and the targets which have been set
• Manage the development of the service to ensure that the strategic development of the bureau, its management and its services to clients reflects and supports the Citizens Advice service’s equality and diversity strategy

2. Supporting the Governing Body

• Oversee the arrangement and servicing of meetings of the Trustees and attending meetings of the Trustee Board and sub committees, including the annual general meeting and any special general meetings
• Advise the Trustee Board on progress against agreed objectives as well as any financial, staffing and service delivery issues and on compliance with the Citizens Advice membership scheme and all other relevant legislation, e.g. company and charity law, health and safety, GDPR, employment etc
• Report to the Trustee Board on progress against the business plan and agreed objectives
• Prepare and draft the organisation's annual report

3. Service delivery

• Research and develop the provision of specialist advice services and identify and respond to changing advice needs particularly for disadvantaged groups and different demographic areas
• Identify development opportunities consistent with the aims of the organisation and the operating environment
• Maintain an awareness of organisational and technological developments and ensure that the service operates in ways which make best possible use of the resources available to meet local needs
• Ensure, delegating as appropriate, that each service location is adequately managed, staffed and resourced and appropriate IT systems are in place, monitored and developed
• Develop and maintain common practices in service delivery and monitor staff to ensure that standards of service delivery are met and appropriate systems are in place for staff supervision, case recording, statistics, follow-up work and quality control

4. Resource acquisition

• Develop the organisation's funding base by identifying potential funding opportunities consistent with the aims of the organisation and the operating environment, and applying for funding as agreed by the Trustee Board to secure present and future service delivery
• Negotiate and review all grants and service agreements in consultation with the Trustee Board, ensuring that existing services are adequately funded
• Maintain appropriate relations with funders, fulfilling all reporting requirements and ensuring compliance with contracts

5. Financial management

• Maintain day-to-day financial control of the service within budget heads agreed by the Trustee Board
• Ensure that all finances are properly administered and monitored and that appropriate financial regulations and controls are in place and in use at all times
• Advise the Trustee Board on the proper allocation of resources
• Prepare and review detailed budgets for approval by the Trustee Board in conjunction with the honorary treasurer and / or appropriate sub-committee and auditors
• Make regular reports to the Trustee Board on income, expenditure and any variations from budgets
• Oversee the correct preparation of accounts and financial statements in conjunction with the honorary treasurer and / or appropriate sub-committee and auditors
• Ensure that all financial reporting obligations are met in relation to submissions for funding, grant aid, contracts and any other initiatives
• Act as cheque signatory and authorise expenditure up to limits as agreed by the Trustee Board 

6. Staff management

• Ensure that appropriate staff and volunteers are recruited and inducted ensuring that recruitment procedures are followed
• Line manage the management team and other staff as appropriate
• Create a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and staff can do their best
• Ensure the effective performance management and development of all staff, through regular supervision sessions and the appraisal process
• Regularly evaluate staff learning and development needs and ensure that learning and development needs are identified and met in accordance with Citizens Advice standards.
• Ensure that each member of staff has a learning and development plan
• Convene and chair regular meetings of the management team
• Convene and chair regular meetings of all paid and unpaid staff and negotiate with staff reps / union reps / volunteer reps as necessary
• Establish and implement a recruitment, induction and staff development policy in conjunction with the appropriate sub-committee
• Ensure that Health and Safety policies and procedures for staff, premises and equipment are agreed and maintained and comply with statutory requirements
• In accordance with Citizens Advice and organisational procedures, assist the Trustee Board in implementing and monitoring employment policies and procedures

7. Public relations and research and campaigns

• Promote and protect the aims, principles, policies, interests and reputation of the CAB service both locally and nationally and ensure that the organisation has a high profile at all times
• Ensure the development and delivery of research and campaigns is undertaken effectively and instigate systems and procedures in line with the research and campaigns requirements of the membership scheme
• Develop and oversee appropriate publicity through effective relations with the media and other community organisations, and through public speaking
• Develop effective relations with appropriate authorities, agencies, organisations and individuals at local and national levels, including councillors, MPs, MEPs and local and national statutory and non-statutory organisations
• Liaise with Citizens Advice and contribute to its work at regional and national levels where appropriate
• Represent the Trustee Board, as appropriate, with external stakeholders and other bodies

8. Administration

• Establish, maintain and monitor effective administrative systems
• Establish, maintain and monitor complaints procedures in accordance with Citizens Advice requirements
• Ensure that the service is adequately accommodated and equipped in consideration of the needs of clients and staff and the effective operation of the service
• Use ICT as required for the role and coordinate its development
• Promote the aims, principles, policies, interest and wellbeing of the organisation and protect its integrity and reputation
• Undertake such other duties as may lie within the scope of this post to ensure the effective delivery and development of the service

Person Specification

Essential

1. The ability to commit to and work within the aims, principles and policies of the Citizens Advice service.
2. Understanding of equality and diversity best practice and legislative requirements in relation to service delivery, business development and recruitment of staff and volunteers.
3. Proven ability to devise and implement strategic development and resource plans, particularly in the areas of service development, staff development and the management of change.
4. Demonstrable track record of financial management and budgetary control, and ability to manage a budget under the guidance of the honorary treasurer.
5. Track record of successful income generation, through fundraising, commissioning and marketing activities including bidding for grants and service contracts.
6. Capability of influencing external change through research and campaigns and the ability to earn and maintain the trust of those people with whom the bureau deals, especially funding bodies and donors.
7. Proven ability to develop quality standards and monitor service delivery against agreed targets and  to manage internal change. 
8. Ability to lead and contribute to a team, including the ability to prioritise work, identify and develop ideas and opportunities, delegate effectively, handle pressure and take day-to-day decisions on the running of an organisation.
9. Demonstrable ability in people management, including the ability to recruit, develop, manage and motivate staff and volunteers, particularly in the voluntary sector with the ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
10. Proven ability to communicate effectively in person and in writing with individuals and with a wide variety of organisations, and to research and interpret complex information and produce clear verbal and written reports.
11. Commitment to continuous professional development and willingness to learn and develop.
12. Track record in project management.

Desirable

1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector operates.
2. Broad understanding of the operation of local and national government and the administration of public and legal services, including an understanding of commissioning.
3. Experience of managing service provision from split locations and / or different functions.
4. Experience of developing quality standards and monitoring service delivery against agreed targets.
5. Track record of managing ICT in a business environment, including the ability to: use ICT packages; undertake ICT business planning; develop and maintain management information systems and procedures; and manage supplier relationships.

Evolving Communities is looking for a creative, experienced, energetic and enthusiastic PR Communications and Marketing Lead to devise effective communications plans and approaches that increase the impact of our engagement and drive brand awareness to support a wide range of community engagement activities across the South West.

We are looking for an excellent communicator, who has a track record of planning and delivering successful integrated campaigns using the full communications mix. You’ll have extensive experience in writing compelling copy to engage our audiences, whether that’s content for a press release, social media, an email to stakeholders or a printed flyer.

The successful candidate will be able to translate complex issues into an easy to understand format and will have excellent project management skills, including the ability to consider resource, budget and risk.

You will also be custodian of the Healthwatch brand, ensuring consistent use across all platforms in terms of look, image, identity and messages.

This is a great opportunity for someone keen to make their mark in a small team where their skills and experience can be used and developed to make a real difference to people across the South West and put Evolving Communities firmly on the map.

Main duties and key responsibilities

Marketing and Communications

Reporting to the CEO, you will:

• Develop and implement new marketing, communications and digital media strategies.

• Source case studies, content for monthly press releases, monthly e-bulletins and websites for all local Healthwatch areas which Evolving Communities delivers.

• Source and write content for thought leadership blogs for Evolving Communities and devise business to business marketing campaigns to drive new business.

• Liaise with local, regional and national media to pitch story ideas, arranging interviews and advising staff members on media relations.

• Deliver creative and engaging social media, marketing and email campaigns as well as help support the Communications Officer and team Admins with daily social media activity to engage existing communities and reach new audiences. 

• Work with the staff team to develop clear and effective communication and marketing plans for individual projects and work-streams.

• Look at innovative ways to generate new business through effective marketing and communications plans and campaigns.

• Write Creative Briefs for external designers and photographers and liaise with these suppliers.

• Look for video opportunities, advising staff members on suggested filming topics and events.

• Promote upcoming projects, surveys and opportunities to get involved as well develop disseminations plans to inform local people of the outcomes of completed work.

• Liaise with the staff team and volunteers including children and young people, to design accessible and engaging marketing materials, including brochures, leaflets, website updates, newsletters, email campaigns, Impact reports and our bi-annual mini magazine Highlight.

• Work with the staff team to produce high quality reports and written materials including press releases, case studies, annual reports, digital content and infographics.

• Build on and develop relationships with local media to help raise the profile of our Healthwatch’s and their work.

• Line manage the Communications Officer with the daily operation and further development of the Evolving Communities and Healthwatch websites including creating new sections, pages, surveys and interactive content.

• Use analytic tools to monitor website and social media performance (e.g. Google Analytics).

• Look for innovative ways to engage local communities and seldom heard groups.

• Work closely with the staff team to promote engagement events across Evolving Communities and Healthwatch contract areas.

• Be responsible for promoting and producing publicity for our events and campaigns.

Team working and line management:

You will work as part of a small team and be willing to be flexible and adaptable in order to deliver our business.  You will be line managed by the CEO.  We aim to involve volunteers throughout our organisation, and you may be asked to provide supervision for volunteers involved in our marketing and communications activity. 

General responsibilities

• Work closely with the Chief Executive and all other members of staff and share good practice and learning

• Keep up-to-date with latest PR industry news plus be aware of health and social care policy developments

• Promote and raise awareness of Healthwatch areas

• Provide monitoring information as required in an accurate and timely manner

• Work collaboratively with other local Healthwatch organisations where appropriate

• Support the Communications Officer with quarterly evaluation reports for local commissioners.

• Undertake any reasonable tasks, responsibilities and activities as requested by the Chief Executive in order to ensure the smooth running of the organisation

• Maintain personal and professional competency and appropriate development.

• Participate in regular one-to-ones and appraisals as per Evolving Communities policy.

• Act at all times within the rules, policies and procedures of Evolving Communities including data protection.

• Ensure that all activities are carried out with due regard to the diversity and within an Equal Opportunities Framework.