RSPCA-WHS is at a pivotal point in is growth and we need someone with the creativity and drive to ensure we are maximising on all income generating opportunities. We are seeking a Fundraising and Events Officer to support the implementation of our Fundraising Strategy. The post holder will work closely with the Operations Manager, staff team and volunteers to increase income from individual supporters, members and through our events.

You will work to integrate our member base in all our fundraising and plan and deliver a programme of events that will raise funds and profile for the branch and support membership growth. You will have experience of either fundraising or events support and will be able to demonstrate experience of budget management. You will be keen to design and implement systems and processes to enable us to deliver our Fundraising Strategy.

This is a fantastic opportunity for the right candidate to grow, develop and gain valuable skills and experience. You will be playing a key role in enabling RSPCA-WHS to help, rehabilitate, love and home animals who have been through the most horrific situations.

A charity based in London is looking for a Senior Supporter Contact Officer. This is an exciting opportunity for an experienced Supporter Care or Customer Service professional to join our high performing Supporter Contact Team. You will engage with and steward both existing and potential supporters; always with a view to providing a first class donor experience whilst also seeking to retain and increase support of the Charity.

Key responsibilities
To respond to donor and potential donor enquiries through multiple channels with the aim of encouraging supporters to retain or increase their support for the charity.
To make outbound telephone calls/emails as requited to new supporters, follow up queries, verify details or thank donors.
To represent the contact team at any organisational meetings that require a supporter contact team presence but not that of a manager.

Person specification
You will have significant experience of working within a Supporter Care or Customer Services team in a supervisory or team leader position, able to communicate effectively with different audiences via various channels,
You will need to be able to multitask effectively, and remain calm and professional when dealing with complex queries and complaints and support others to do so.
You need to be suited to both working reactively to changing demands on the team but also be able to plan ahead to ensure team resources are used efficiently by working closely with the Supporter Contact Manager.
You must be able to work independently and manage your own workload, as well as be a keen team player and contribute towards a positive team culture by engaging with and supporting others

This is a really exciting opportunity for a dynamic and entrepreneurial individual who shares our values and passion for cycling to join Life Cycle as our new CEO, helping to lead us forward and shape our future ambitions as we enter a new era.

There has never been a better time to join Life Cycle. Cycling offers a low carbon, affordble, healthy and sustainable form of travel fit for the 21st Century.  But there are barriers that prevent people from making local journeys by bike.  Life Cycle specialises in running sucessful schemes that engage, encourage and enable people to give cycling a go and make it part of their lives. 

As our new CEO, you will lead an experienced and dedicated team to build on our sucesses to date, develop new projects and win new tenders in order to have an even greater impact... transforming more lives and the environment through cycling.

Based at our head office in Bristol, you’ll provide clear leadership to the charity, ensuring financial security and sustainability. You’ll be responsible for co-creation of Life Cycle’s strategic plan along with staff, trustees and volunteers and for overseeing its effective delivery. In addition, you will have outstanding interpersonal skills and will take an empowering approach to leadership, supporting staff and volunteers to achieve their goals and contribute to Life Cycle’s ongoing development. You will be responsible for overall management and governance of Life Cycle, ensuring compliance with legislation and Life Cycle internal policies.  You’ll act as ambassador for the charity and champion cycling as everyday transport.

Our employees, freelance staff, volunteers and trustees are incredibly passionate about Life Cycle’s work and leading the Life Cycle UK team will be an exciting, challenging and rewarding experience.

As Communications and Digital Officer, you will be responsible for implementing Youth Access’ communications strategy. You’ll work with our small, dedicated team to amplify our work and raise the profile of Youth Access and our members.

The ideal candidate will be a creative person who is passionate about producing amazing communications for a great cause. Like us, you will be dedicated to addressing the inequalities and injustices faced by young people. You will use your extensive knowledge of social media and digital campaigning to drive forward our fundraising and social change campaigns.

You will be joining Youth Access at an exciting time as we embark on new long-term projects. This is a new permanent role, giving you the opportunity to use your experience and skills to shape your work in our small, dynamic organisation. 

Responsibilities 

• Lead on the design and delivery of Youth Access’ communications strategy 
• Lead the full roll out of Youth Access’ fundraising campaigns 
• Create exciting and engaging content for a range of audiences 
• Manage our member communications Maintain our website and social media channels 
• Research, write and submit press releases for media distribution 

Knowledge and experience 

Essential 

• Educated to a degree level, or have relevant work experience 
• Experience of working in a similar communications role, with a focus on digital communications and campaigning
• Experience of managing online communities for an organisation 
• Excellent verbal and written communication skills
• Excellent working knowledge of design software such as InDesign or Photoshop 
• Knowledge of using campaign skills to influence social change 

 
Desirable 

• Experience of writing press releases and liaising with journalists 
• Working knowledge of areas of policy such as mental health, legal advice and wider youth policy 
• Experience of membership bodies or similar public facing organisations 

Safeguarding 

This role will require regular direct contact with children and young people (potentially including vulnerable adults), and so a Disclosure and Barring Service (DBS) check will be required of successful applicants. 

Job Title: Communications Officer

Reports to: Head of Fundraising & PR

Location: Lifelites, 26 Great Queen Street, London, WC2B 5BL

Hours: 34 per week

Duration: Permanent, Full-time

Salary: Circa £28,500

Lifelites’ goal

Lifelites is a small charity with a unique mission to donate life-changing technology packages to give life-limited and disabled children using hospice services a chance to play, be creative, control something for themselves and communicate, for as long as it is possible. We donate this technology, including training on how to use it and technical support, for children using every children’s hospice service in the British Isles. 

Purpose of the role

The Communications Officer is a key role within the Fundraising & PR Team, providing the full communications remit for Lifelites. This remit includes creating media opportunities for Lifelites; planning and managing the annual schedule of communications; managing the day to day running of the website and social media activity.

The candidate

We are looking for someone wishing to dedicate themselves to making a positive difference to the lives of life-limited and disabled children. You will need to work efficiently with colleagues, fundraisers and volunteers to raise the £750,000 we need each year to give these children a chance to escape the confines of their conditions.

You will need the right balance of experience, professionalism and friendliness and be willing to pick up the phone to make a new contact. And you will have the desire and skill to develop relationships with external parties, media, donors and volunteers to build Lifelites’ community of funders to help us do more for the children we support.

Main duties and responsibilities

• Promotion of existing and new activities to engage target audiences through communications and maximise fundraising

• Developing marketing materials to support fundraising

• Supporting fundraising activities and campaigns

• Sourcing and securing press, TV and radio opportunities for Lifelites

• Website and social media management

• Oversight of communications at external activities

• Assisting with the communications to hospice staff

• Strategy, analytics, and PR reporting

At Lifelites we reward our employees’ hard work with benefits that include:

• 25 days annual leave (plus extra days off between Christmas and New Year)

• 4pm finish on Fridays + many more benefits!

Please apply addressing the person specification below by sending your CV and a covering letter (maximum of two sides of A4) indicating why you think you are the right person for this job. Please direct applications and any queries to: Samuel Davies, head of fundraising & PR

Closing date for applications: Friday 25 October

Interviews to be held week commencing 28 October

We are looking to recruit a dynamic, innovative and experienced leader to manage all aspects of our strategy and operation. FRAME is a small research charity committed to replacing the use of animals in scientific experiments.  We have undergone a significant restructuring over the past two years that has resulted in the development of this critical and exciting new role.  For the right person this will provide scope to develop their role in order to support the Board of Trustees in driving the charity forward.Our current operations include fundraising, education, publicity & marketing, delivery of an annual training school, publication of our own scientific journal, ATLA (through a third party) and allocation of scientific research grants.

We seek an all-rounder who can drive excellence in strategic planning, governance, fundraising, financial management and HR.  The successful applicant will come with proven senior administrative, leadership and management ability, demonstrated within the third sector.  The role will involve the responsibility for the overall operations of the charity ensuring compliance with all our legal requirements, therefore a good working knowledge and understanding of charity law and governance is essential.

You will be educated to degree level in a STEM subject and have excellent interpersonal and public engagement skills. You will be able to demonstrate experience of managing people, projects and budgets successfully. Good communication skills and experience of fundraising are essential. As an individual you will be highly self-motivated, able to work from a home office environment alone and in concert with others, and capable of working with people at all levels of seniority. A postgraduate qualification – in biological or biomedical science/public engagement of science or a related discipline – would be desirable.  Critical to this role is a drive and a passion to further the aims of our charity.

This is a part time position that can offer flexible working and would suit someone with extensive varied experience in senior level charity positions.

Please include a statement supporting your suitability for the role along with your full CV.

Closing date for applications is 31st October 2019.  Interviews for short-listed candidates will take place over two days on the 13th and 14th of November.

Communications Officer

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Research Communications Officer
Location: London
Contract type: Full Time, Permanent
Hours: 35 per week
Salary: £25,300 to £27,628 depending on skills and experience, plus £3,600 London allowance

Closing date: 18 October 2019
Interview date: 31 October or 1 November 2019

About the role:

The Research Communications Officer will publicise our portfolio of over 200 grants worth £35 million to a wide range of lay audiences. Working within the busy research team, you will use your understanding of biomedical science, keen eye for a good story and excellent writing skills to create and promote compelling content for our quarterly research magazine, email newsletters, website and blog.

Dementia remains a very popular topic in the press. You will play a key role in supporting the Society’s research media work by developing press statements for national circulation and articles for trade press. With media training you will act as a spokesperson on research topics in print and broadcast interviews. You will also support the delivery of training for our lay volunteer network of people affected by dementia and liaise closely with dementia researchers at all levels of seniority.

About you:

We’re looking for someone uniquely skilled in making complex science clear and accessible to lay audiences. You will be able to tell a compelling story but also have good attention to detail to ensure accuracy in our press statements. You must have experience in communicating research to non-scientists, be confident at giving presentations and have the ability to work proactively and independently in this very varied role.

You may have experience of the following: Research Communications Officer, Grants Research, Scientific Research, Research Funding, Research Analyst, Biological Science, Funding Grants, Medical Research, Grants Officer, Charity, Not for Profit, Third Sector, etc.

Permanent - 5 days per week (Monday - Friday)

Core, 175 St John Street, London EC1V 4LW

Your new employer:

Place2Be is the leading children's mental health charity providing in-school support and expert training to improve the emotional well-being of pupils, families, teachers and school staff.

We provide emotional and therapeutic services in over 294 primary and secondary schools in England, Scotland and Wales, reaching a school population of approximately 142,000 children - building children's resilience early in life through counselling, creative work and play.

Place2Be also provides training on mental health and wellbeing for teachers and other professionals who work with children and young people, so we can help to build "mentally healthy" schools and communities where all children can thrive and grow up with prospects, not problems.

Are we the type of life changing organisation you’d like to work for? Yes…. then read on.

What will I be doing in my new role:

As an enthusiastic and creative Communications Officer, you will be responsible for responding to media requests in our busy press office and using this communication to increase our profile by generating regular and high-profile coverage for Place2Be.

You’ll also write, edit and publish content for the organisation across various channels including our website, social media and printed marketing materials. Working in a team of eight, you’ll be supporting your colleagues by evaluating the work and continuously improving Place2Be’s profile through monitoring and reporting.

The successful candidate:

As the successful candidate you’ll currently be working as a communications or PR professional and have proven experience of working with the media. In particular, you’ll have experience of producing compelling targeted publications, pitching stories and managing a press office.

As the first point of contact for the Communications Team, you’ll have strong interpersonal skills and be able to build effective relationships, both internally and externally. You’ll also have excellent written communication skills and be able to use your own initiative to work creatively and efficiently

As the successful candidate you’ll demonstrate the following as part of your application:

· Experience working as a Communications and PR professional with relevant experience working with the media

· Ability to produce compelling, targeted publications and media with experience of the production processes

· Excellent working knowledge and experience of using social media platforms

· Strong oral and written communication skills

· Ability to prioritise, use your own initiative and meet multiple deadlines

· Excellent working knowledge of MS Office software, competent in using Word, Excel and PowerPoint

In return we offer you a range of fantastic benefits including:

· Amazing offices in the heart of the city, a brisk walk from Farringdon Station

· Enhanced Annual Leave entitlement

· Robust Learning and Development Programme

· Contributory Pension Scheme

· Life Assurance

· Employee Assistance Programme

· Cycle purchase and season ticket loan schemes

· Extended maternity/paternity pay

A supportive organisation we offer strong and clear leadership as well as a fantastic working environment to ensure your early success.

Closing Date: Tuesday 22nd October 2019
Interview Date: Tuesday 29th October 2019
Start Date:  ASAP

If you share our core values of perseverance, integrity, compassion and creativity, we would love you to join us. It’s sensitive and demanding work - but hugely rewarding and fulfilling - you will be helping give young people brighter futures.

Place2Be is committed to equal opportunities and anti-discrimination practices and we positively encourage applications from all sections of the community. We are keen to reflect the diversity of the partner schools we work in and are particularly interested in attracting applications from male candidates, as well as candidates from Minority Ethnic (BAME) backgrounds

Mind BLMK are seeking a Communications and Marketing Officer to provide branding, editorial, production and communications support to ensure the effective and targeted marketing and promotion of Mind BLMK’s services; to be instrumental in ensuring that communications are reputable, influential, and informative for the full range of stakeholders.

Title: Communications and Marketing Officer
Working base: Flitwick
Contract type: Permanent
Salary: £21,500 pro rata per annum
Contracted hours: 15 per week, Mon-Fri 3 hours per day, with flexibility as agreed

Duties include:

• Support the implementation of marketing strategies and targeted campaigns; plan, develop, and ensure the production of multi-media communications, PR, and marketing materials.
• Support the data capture, monitoring of and reporting on the effectiveness of marketing, PR and publicity activities, making recommendations as required.
• Hold responsibility for the implementation of Mind branding guidelines and specifications across the organisation; reviewing, monitoring, and advising as necessary to ensure corporate identity is maintained in line with Mind BLMK policies and procedures.
• Hold responsibility for the publication and distribution of press materials, news stories, and updates, both internally and externally.
• Hold responsibility for managing, maintaining and reviewing Mind BLMK’s websites, social media accounts, Mailchimp newsletters, and web administration profiles and content (including but not limited to - Facebook, Twitter, Instagram, Linked In).
• Liaise with designers and printers to support the creation and implementation of the Annual Review, leaflets and posters, as required.
• Co-ordination and implementation of Communication focused volunteers and ambassadors, as requested or as appropriate.
• Promote collaborative working with colleagues to deliver on marketing, training, and fundraising potential.
• Supporting fundraising led campaigns, such as RED January and targeted events aimed at supporters and/or stakeholders.
• Provide support with Communications to wider Mind BLMK colleagues, volunteers and supporters, as required.
• Attending events and taking photographs for marketing purposes.
• Write, edit and proof read communications material to ensure consistency and compliance with Mind BLMK’s branding, values, key messages, and style guidelines.

Closing date: Thursday 31st October 2019 at 12pm

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can complete your application.

Mind BLMK is an equal opportunities employer. 
We hold the Investors in People standard as well as a commitment to Disability Confident and Mindful Employer charters.

No agencies please.

Alzheimer’s Research UK (ARUK) is the fastest growing medical research charity in the UK, with a vision to end the fear, harm and heartbreak of dementia. To bring an end to the UK’s leading cause of death and bring hope to the millions affected by the condition we must continue to accelerate this growth.

Income from Gifts in Wills makes one in three of Alzheimer’s Research UK’s (ARUK) pioneering research projects possible. This provides the platform for the continued investment in the legacy programme ensuring a strong pipeline is developed in order to support the research ambitions of the Charity.

The Regional Legacy Fundraising Officer will work closely with the Senior Legacy and In Memory Manager to develop and implement a regional strategy to manage local relationships that result in legacy conversations, referrals for information about supporting Alzheimer’s Research UK with a gift in a Will and Will writing.

The Regional Legacy Fundraising Officer will inspire supporters and other important stakeholders through one-to-one contact, communications and delivering a selection of events. This is a brand-new role and is the first step in developing a legacy regional presence. You will have a rare opportunity to shape the team and strategy.

This role will require the successful candidate to undergo a standard DBS check prior to the commencement of their employment, this is due to the nature of the role. The cost of the DBS check will be covered by Alzheimer’s Research UK.

Main duties and responsibilities of the role:

• Work with the Senior Legacy and In Memory Manager to develop, implement and deliver Alzheimer’s Research UK’s first regional legacy strategy in order to drive future income.
• Develop excellent working relationships with the Regional Fundraising Officers (RFOs) in the surrounding regions ensuring supporters are at the heart of all conversations and we act in their best interest.
• Develop supporters along the legacy journey from leads provided by the Legacy team, Supporter Led Fundraising, Volunteering and Campaigning.
• Liaise with appropriate internal stakeholders to ensure a high standard of service is provided to these supporters.
• Cultivate collaborative relationships with solicitors’ firms in the region to drive engagement and develop Will writing and information provision opportunities.
• Work with the RFOs to investigate and build relationships with groups, including but not limited to, the Women’s Institute, rotary clubs, University of the Third Age, solicitor networking events, funeral directors and golf clubs.
• Develop and run a number of cultivation and stewardship events for legacy pledgers, intenders and enquirers as well as legators family/ next of kin and any other audiences as appropriate.
• Support on the Gifts in Wills Awareness Month and free Wills campaigns.
• Develop and deliver tailored presentations to a mix of audiences ensuring key messaging is on brand.
• Proactively source new supporters from a range of different cold sources and deliver to an agreed target.
• Support on the development of the in memory stewardship plan. Develop relationships and raise awareness of this way of supporting the Charity with local in memory donors, local funeral directors and other stakeholders as appropriate.
• Ensure that your activity is monitored and evaluated, clearly communicating progress to the Senior Legacy and In Memory Manager.

What we are looking for:

• Educated to GCSE level or equivalent
• Experience of home working
• Excellent communication skills including presentation and influencing.
• Experience of recruiting new supporters and or a sales background
• Ability to manage multiple projects simultaneously.
• Ability to manage own workload; prioritise and manage own time to meet deadlines. 
• Knowledge of the regional fundraising sector, trends and initiatives.
• Knowledge of legacy or community fundraising.
• Knowledge of Word, Excel, PowerPoint and Outlook.
• Proven track record of meeting or exceeding financial and non-financial targets.
• Experience in public-speaking, such as giving presentations and talking at events.
• Ability to handle sensitive issues with tact and diplomacy.

Location: Home based – South East of England near Winchester, Southampton, Sevenoaks or Maidstone. Occasional travel to Granta Park, Nr Cambridge when required

Salary: Circa £30,000 per annum, plus benefits. Car allowance and associated expenses.

Please download the Vacancy Pack for more details.

The closing date for applications is the 27th October 2019 with interviews to be held on the 8th November 2019. Please indicate in your cover letter if you are unable to attend on this date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

The ClementJames Centre is an award winning charity that empowers the community to release its potential in one of London’s most disadvantaged areas.

Our vision is for everyone in our community to release their potential and live fulfilled lives. We achieve this through education, employment and wellbeing support in a safe and compassionate space.

All of our programmes and services have expanded substantially over the past 5 years and we have exciting plans for further growth. At this important time, we are looking for a high-calibre candidate to join our team as a Development Officer.You will be responsible for completing a range of funder monitoring requirements, including written reports and electronic monitoring systems, provide administrative support to the senior leadership team and take responsibility for the charity’s marketing and communications. This is an ideal opportunity for those wishing to enter the charity sector and gain first-hand experience in the running of a dynamic and ambitious organisation.

You will have excellent inter-personal, organisational and analytical skills, be able to demonstrate meticulous attention to detail, have excellent written skills and will be highly efficient. You will have at least grade C or above in GCSE Maths and English and at least a Level 4 qualification in a relevant field, for example in administration, marketing or communications. We also encourage degree holders to apply for this role.

If you believe you have the qualities we are looking for and you want to work with us to help thousands of people to overcome barriers and live fulfilled lives, then we would love to hear from you.

The ClementJames Centre is a welcoming and unique place to work and if you would like to visit us before submitting your application please email us to arrange a visit.

Sustrans is the charity making it easier for people to walk and cycle.  We connect people and places, create liveable neighbourhoods, transform the school run and deliver a happier, healthier commute.  Sustrans is seeking to recruit a number of passionate people to join our team in London:

Behaviour Change Officer, London

(SUS2722)

£28,441 per annum

(inclusive of a London Weighting allowance of £3,995pa)

Differing working hours per week are available – based in London

The exciting responsibilities of this role will be to deliver behavior change projects in a range of settings, including schools, universities, workplaces and communities, which support people to travel more by walking and cycling and to promote active travel to adults and children in the context of each project, for example, enabling cycling to school by delivering the Sustrans Bike It project.

You will recruit local ‘champions’ and work with partners to develop projects and resources that respond to the needs of a diverse range of Londoners and local communities.

With experience of delivering practical projects within a community based environment, you will have previously worked with children and young people and have experience of working with a diverse range of adults. You will also have experience of partnership working and delivering projects with competing priorities.  You will have excellent written and verbal communication skills, excellent presentation and organisational skills, be IT literate and have the abilityto motivate and enthuse others.  An understanding of issues facing communitiesthat experience inequalities is required and you will also be committed to the promotion of sustainable transport.

Closing date for the receipt of completed applications is 17:00 on Wednesday 23 October 2019.  Interviews will take place in London on Friday 1 November 2019.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

Are you enthusiastic about effective communications (both internal and external), skilled at social media and interested in working for a charity and social business where you can make a real difference?

We are looking for a creative, Senior Communications Officer to join the Communications Team at Catch22.

At Catch22, we change lives on the frontline, and then change lives forever. As a charity and social business, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.

You will develop and lead Catch22’s social media strategy, support the effective running of a Catch22 Events Series and play a key part in delivering our internal communications activity. You will also take ownership of the team’s monthly digest of activity; updating colleagues on press coverage, social media reach and wider communications activity for the organisation.

You will work across Catch22’s national footprint - from prison reform through to children in care, from apprenticeships and social action through to supporting our schools. With policy, government relations, media, marketing, design all sitting within the Communication team, you will have the opportunity to work on all these areas and gain knowledge of the wide mix of communications activity.

Working with the wider Communications and Engagement Team, and reporting to the Media and Campaigns Manager, you will collaborate with our operational and development teams to ensure that Catch22 is known about by those with the power and ability to change lives for our service users.

Main responsibilities:

• Developing and implementing a social media strategy
• Creating compelling graphics to support social media activity
• Analysing  and reporting on Catch22’s social media reach and wider communications impact
• Collecting content for, and editing, the monthly communications digest
• Supporting coordination of internal communications, including contributing to Facebook Workplace
•  Working with other teams to plan Catch22 policy and networking events
• Writing case studies of Catch22 staff and services users which can be used both internally and externally (e.g. for website, award entries, media work etc
• Support the team in planning and writing the Catch22 monthly newsletter
• Maintaining an enquiries log for the communications team

To be successful as our Senior Communications Officer you will need:

• Experience working in communications, either for a charity or a business
• Strong knowledge of social media and ability to plan and manage social media platforms effectively
• The ability to write well for a variety of audiences and platforms (e.g. website, newsletters, blogs, social media)
• Strong organisational skills and the ability to juggle multiple tasks
• A creative mind with the ability to think quickly and under pressure
• Ability to communicate effectively with both internal and external stakeholders
• Some understanding of the areas of social justice that we work in would be advantageous
• To be collaborative and curious

Additional information

Salary: £26,000-£29,000 depending on experience

Benefits:

• 28 days leave (plus bank holidays, rising to 33 with service)
• A flexible working culture 
• Discounted shopping opportunities
• Bike to work scheme

We are looking to appoint to this role as quickly as possible and will close this job off to new applicants when we have enough suitable candidates to interview. We, therefore, encourage candidates to apply as soon as possible.

Digital Communications Officer

Closing date: Wednesday 23 October at 8:00am

Salary: £30,000 per annum

Contract: permanent

Location:  South Wimbledon (with travel to our services across South London)

Hours: 37.5 hours per week

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme,
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years 
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

Are you looking for an exciting, hands-on digital communications role in a small, ambitious team? Do you want your work to have real impact?

We are a leading London homelessness charity and are looking to step change our digital communications to help drive the development of our brand awareness and fundraising.

About you

We are looking for an excellent digital communicator with strong copywriting skills, demonstrable experience in website management, design capabilities, and an ability to drive our social media strategy.

The ideal candidate will bring experience and confidence in proactively creating engaging content and managing digital channels and will relish the opportunity to be hands on and drive this aspect of our work. 

They will be strategic-thinking, results focussed and have a strong ambition to raise our brand awareness, increase our engagement on social media, and increase our level of individual supports through digital.

We offer a competitive benefits package, flexible working and place a strong emphasis on career development.  You’ll be based in our fresh refurbished office in South Wimbledon, next to the tube station and 10 minutes’ walk from Wimbledon town centre and mainline station. We operate a modern working environment, including hot desking, flexi time and flexible working opportunities. This is an excellent opportunity to capitalise on our brand, untapped corporate markets and be supported to steer the direction of our fundraising and stakeholder engagement strategies, and develop your career.

About Evolve

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.  Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient.  We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

_______________________________________________________________________________________________

Digital Communications Officer

Role profile

Job Title:Digital Communications Officer

Department: Business Development

Reports to:Fundraising and Communications Manager

Salary: £30,000 per annum

 

Location: South Wimbledon 
 

Overall Aim

To work with the Fundraising and Communications Manager:

• To drive our digital communications, manage our website, co-create and deliver our social media strategy, create content (video, photos, infographics),  scheduling and reporting, and external and internal e-newsletters
• To develop compelling, quality written content that engages and increases audiences
• To be marketing focussed and strategic-minded, results driven with the aim of raising our brand awareness and help increase social following and fundraising
• To support on the creation and delivery of our Annual Report
• To assist with the management of our internal website, Click
• To be brand ambassador for Evolve, ensuring that all of our messaging and design is on brand and aligned with our values
• To create design content on Photoshop or Canva for use across the website, social media and print materials
• To manage our website’s SEO, Google Ads and analytics

Key Responsibilities

• To work with the Fundraising and Communications Manager to implement our digital communications strategy.
• Design and collate engaging content for all digital channels from written content to video, photos and infographics to drive our brand awareness and social following.
• To manage our website (Wordpress), regularly reviewing and creating engaging new content, creating new campaign pages and other new tools and capabilities for campaigns.
• Create engaging external e-newsletters, managing our mailing lists and reporting on open rates and click through rates.
• To build and manage a library of media content to support campaigns and fundraising activities and represent the range of our services.
• To be brand guardian, ensuring that external Communications are of a professional standard and consistent with Evolve’s values and brand, in compliance with policies and procedures, and recognised good practice. 
• To be aware of and analyse market and digital trends and use these to inform delivery of communications and fundraising strategies.
• To support colleagues across the organisation with any design needs or editing of internal booklets/printed materials/branded goods. 
• To support on the creation and delivery of the online Annual Report and any other key marketing materials.

 
Digital

• To deliver our digital strategy in order to raise our profile and levels of engagement. To keep abreast of effective marketing strategies and ensure we make full use of emerging technology/approaches/tools within social media.
• To co-create an engaging social media and content strategy to drive following.
• To proactively engage with audiences across social media channels, responding timely to comments and posts.
• To lead on the digital elements of fundraising campaigns, including paid for advertising, with support from the Fundraising and Comms Manager and our external digital agency.
• To report regularly on our digital performance including engagements, followings and other specific digital KPIs across the website and social media.
• To manage our website, create new pages, add news, stories and content to keep it fresh and up to date.
• To write and design our bi-monthly external newsletter, managing mailing lists and split testing marketing campaigns
• To monitor, measure and analyse our digital channels to inform our digital strategy and ensure content is engaging, conveys our values, and increases our audiences and reach.
• To manage the intranet and support colleagues with any technical difficulties with uploading content.
• To write and design our internal e-newsletters.
• Lead on improving our SEO, Google Ads and analytics.

Design

• To design visually attractive and engaging content across all channels.
• To design content for any printed resources.

Printed Resources

• To be responsible for the development of internal and external marketing materials, such as our Annual Report, People Plan and fundraising packs and ‘About Us’ leaflets.
• To support colleagues with the design and editing of our internal customer newsletter and service newsletters.
• To ensure continuity between online and print marketing assets and messages.

Brand

• To be brand guardian, protecting our brand, logo and strapline within the organisation, ensuring colleagues know how to use the brand effectively and appropriately, in accordance with our brand guidelines.
• To ensure external agencies and supporters using our logo follow our guidelines, checking that our name and strapline are used correctly, and messages about us are correct and in line with our key messages and tone of voice.

Events

• As a team, to occasionally provide administrative and logistical support for external, stakeholder and fundraising events, and on the day support in the delivery of events.
• To liaise with teams organising events to ensure content and design for supporting materials are on message, and to promote events through appropriate channels.
• To liaise with photographers, videographers and press to ensure maximum exposure for events, providing on the day support for logistics.

Management of external suppliers

• To work with our digital, PR and design agencies and printers to ensure that they deliver on brief, on time and within budget, with support from the Fundraising and Communications Manager.

Further information

The postholder will be required:

• To occasionally carry out any other duties as directed by the Fundraising and Communications Manager, Head of Business Development, Director of Business Development, Chief Executive or Board.
• To work within charity legislation, and in accordance with Fundraising Regulation and GDPR guidance including our consent and privacy policy, across all communication and marketing activities.
• To act in accordance with the aims of Evolve Housing + Support and promote and implement our Equal Opportunities Policy and other polices adopted by the Board.
• To follow our policies and procedures, with particular attention to health and safety, equality and diversity and customer service excellence.
• To further your development and knowledge you will be expected to attend training as necessary

This job description provides an indication of the roles and responsibilities for the post of Digital Communications Officer, but should not be construed as an exclusive list of the duties that the post holder may be asked to undertake.

Evolve reserves the right to amend this role profile as necessary, after consultation with the postholder, to reflect changes in or to the role.

Person Specification

Experience & qualifications

• Demonstrable experience of good quality and effective copywriting for a variety of communicative platforms, particularly social media, website and email.

• Experience of increasing supporter engagement through digital.
• Demonstrable experience of using various digital platforms and emerging technologies for awareness raising and/or income generation.
• Experience of developing engaging video content (desirable)
• Experience of creating design work.
• A relevant degree or other qualification would be an advantage

Knowledge

• Understand the relevance of different marketing routes, including various digital platforms to engage with different audiences to be able to build a charity’s profile.
• Understanding relationship management and the importance of consistency in message to engage different audiences.
• Understanding of the audiences a charity needs to reach and how to do this creatively, working to a digital strategy and content strategy.
• Understanding SEO and Google Analytics (desirable)

Skills

• Use of emerging technology, particularly around digital and ability to harness these in order to meet aims. 
• Ability to be proactive and reactive for online engagement with various audiences.
• Is creative and resourceful- has great ideas and can implement them even in the context of limited charity resources. 
• Ability to write engaging content, stories and messaging for a variety of stakeholders.
• Excellent proof reading skills.
• Excellent copy writing skills
• Excellent communicator with great interpersonal and presentational skills.
• Able to develop messaging relevant for influencing different audiences. Excellent interpersonal skills and ability to build relationships with customers and colleagues at all levels of the organisation.
• Proficient use of  Word, Excel, Photoshop/Canva (desirable), Wordpress and database applications
• Capable of delivering results to tight deadlines and under pressure. 

Personal style and behaviour

• Dynamic and energetic personality with a high degree of personal drive, able to manage both proactive and reactive communications work.
• Supports and co-operates fully with colleagues to meet current and future business needs and to promote collaboration.
• A confident, independent and effective team worker, with ability to take own initiative.
• Integrity and honesty, inspiring confidence and openness amongst colleagues.
• Resilient, able to handle conflict and remain calm under pressure.
• Flexible approach to work, including willingness to work outside normal office hours as required.
• Target focused and driven.

Other requirements

• Personal commitment to the corporate values, vision and objectives of Evolve Housing + Support and culture of continuous service improvement.
• Commitment to quality, customer service, best practice and best value in all aspects of the organisation’s operations.
• Commitment to customer involvement, and ability to involve customers in all aspects of the running of the organisation and where appropriate, in the delivery of communications and fundraising.
• Commitment to continuing professional development.
• Evidenced commitment to equality and diversity.