Product manager volunteer roles in bexleyheath, greater london

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. The Social Media Executive will be instrumental in driving the digital presence of our client’s brand. Your primary focus will be on developing engaging content that effectively communicates the uniqueness of our projects, films and music and collaborating with influencers and brand ambassadors to enhance visibility and influence in the market. This Social Media Executive job is remote work where you will be collaborating with influencers/ambassadors creating content.

Main Duties & Responsibilities

- Strategize and execute innovative social media marketing campaigns

- Produce compelling content that showcases the innovative aspects of the products

- Partner with influencers and ambassadors to maximize reach and engagement

- Monitor and analyze performance metrics to refine strategies and boost interaction

Person Specification & Key Competencies

Qualifications and Experience:

•  Experience of working with external creative agencies. 
* Experience executing Facebook and Instagram lives. 
* Experience taking part in workshops with internal social media stakeholders. 
* Writing briefs and working with campaign case studies to develop content.
* Writing social media monthly reports for organic activity.
* Team player who can manage their own time and workload effectively. 
* Proactive self-starter. 

Personal Attributes

- Creative and strategic thinkers with excellent storytelling abilities

- Experienced professionals in social media management and content creation

- Individuals with a deep understanding of current social media trends and influencer collaboration

- Team players who thrive in a dynamic environment

Benefits

• Career progression opportunities

• Flexible/Agile Working, Hourly pay rate during the workshops on a Contract/ Self-Employed basis.

• Employee Assistance Programme to support employees.

Climate and nature are urgent, motivating issues, so we attract great volunteers. We want to fulfil our potential by making sure we get the best out of our fantastic people and all the future ones we attract by keeping them happy and active. That is the role.

What will you be doing?

EcoCounts is a group of volunteers working together to embody EcoCore’s approach to the climate crisis. EcoCore covers a lot of ground because the climate and biodiversity crisis is so all-encompassing, which means we have a lot of varied and different volunteer tasks available, ranging from carbon footprint data collection, setting up sub-teams of friends or colleagues or doing social media or running workshops. 

Your responsibilities would be to create volunteer tasks from our work streams, which would include things like: 

• creating a role description for each volunteer task to give a good outline of everything required and expected

• keeping track of what volunteers are active on

• encouraging and inspiring volunteers to deliver on commitments

• creating an incentives or rewards framework for volunteers, potentially working with supporting businesses to agree on gift vouchers, tokens etc

• managing a small budget

• building up a social network with events, collaborations and other inputs

• using our social media accounts to advertise, to celebrate achievements etc

• help other directors, trustees & secretary keep reporting, stats, and feedback on activities up-to-date

Goals

1. Our 2025 target is 100 people doing their carbon footprints

2. We’re looking for 20 coordinators

3. We have about a dozen volunteering roles to fill beyond the two above

What are we looking for?

1. You should be a people-person with experience of managing people. You should be happy to put in the time and effort communicating with the volunteers both all-together and individually in a way that gets the best results from them.

2. Personal change is only one of the five ways that we can change society - we don't focus on personal change alone, we want to change our community, our local businesses and our local government.

3. You should check out our manifesto on the About page to make sure you agree with the ways we advocate for the way forward in the climate crisis – are you happy what we suggest is one of the best approaches?

What difference will you make?

Society has got itself into a dangerous situation with the climate crisis and EcoCounts aims to create a way out. We need all sorts of different people, not just climate nerds and sustainability fanatics, although of course that doesn't hurt. The person we need right now is someone who knows what people need to keep them happy and effective as a volunteer for us.

Being a volunteer-based organisation at this stage still, that might make the volunteer chief of staff the most important person we have. Of course we all consider each other equal. Being small and dynamic means EcoCounts can offer the flexibility for you to do an excellent and fulfilling job.

Rewards

Once you have found your feet, we can offer references, recommendations or certifications on any of the public platforms that we use, like Linkedin and Reach Volunteer. We are also building a social network and plans for regular events, so we hope you will also find our group socially rewarding.

Growth Pillar Malawi

Growth Pillar is an innovative and holistic entity geared to catalyse sustainable development and foster both individual and community resilience to environmental, systems and technological change through on-going research, evidence-based strategic policy analysis, programmatic innovation, and provision of technical assistance and enabling resources.

We work with a diverse portfolio of clients including corporate enterprises, financial institutions, public sector bodies, non-governmental organizations, families, and individuals.

Our multidisciplinary team brings together extensive local and international experience, sector-specific expertise, and a deep understanding of the dynamics shaping both local and global contexts. We pride ourselves on delivering high-quality, customized solutions through rigorous, participatory, and context-sensitive approaches.

Growth Pillar addresses complex and interrelated challenges through its integrated programs across research, entrepreneurship, agribusiness, and wellness. Here are the key challenges it solves:

1. Lack of Data-Driven Decision Making and Strategic Policy Implementation • Insufficient use of evidence in decision-making: Many organizations and policymakers operate without solid data, leading to ineffective programs and missed opportunities. • Disconnect between policy and implementation: Even well-designed policies often fail due to poor contextual understanding or weak execution mechanisms. • Inefficient use of development funding: Donor and public sector investments can be wasted without clear targeting or robust monitoring systems.

2. Entrepreneurial Barriers and Limited Business Growth • Early-stage business failure and stagnation: Many entrepreneurs struggle with refining their ideas, accessing funding, and building resilient models. • Lack of access to strategic guidance: Startups and SMEs often operate without experienced mentorship or market insights. • Youth unemployment and underemployment: Limited job opportunities leave young people disengaged and economically vulnerable.

3. Agricultural Underperformance and Climate Vulnerability • Low agricultural productivity and outdated practices: Smallholder farmers often lack access to modern technologies and inputs. • Lack of climate resilience: Climate change threatens food systems, but many farmers are unprepared to adapt. • Underutilization of innovation in agribusiness: Traditional farming systems often lack access to digital tools and innovative approaches.

4. Poor Mental Health, Well-being, and Social Support • Neglect of mental and emotional well-being: Individuals and teams frequently lack access to mental health support, leading to stress, burnout, and reduced performance. • Limited awareness and uptake of wellness services: Mental health remains stigmatized or under-prioritized in many cultures and workplaces.

5. Fragmented Development and Siloed Sector Approaches • Lack of integrated, cross-sector solutions: Development efforts often operate in silos, leading to inefficiencies and limited impact. • Weak collaboration among stakeholders: Governments, NGOs, and private entities often lack coordination and synergy. • Barriers to inclusive development: Marginalized groups frequently remain excluded from innovation, entrepreneurship, and social services.

Through our multidisciplinary team, we offer services in the following areas:

1. Research, Policy, Innovation and Development: We drive impact through evidence-based research, strategic policy analysis, and innovative development solutions. We generate actionable insights across sectors such as health, agribusiness, human development, and entrepreneurship; empowering clients with data-driven and proven approaches that foster informed decision-making and sustainable growth.

2. Entrepreneurship and Business Development: We empower entrepreneurs and businesses to grow, adapt, and thrive. We provide tailored support to refine ideas, overcome challenges, and scale sustainably. Through practical tools, expert guidance, and strategic insights, we help entrepreneurs successfully launch, manage, and expand their ventures in dynamic and competitive markets.

3. Agribusiness and Agricultural Development: We support agricultural transformation through innovative, sustainable, and market-driven solutions. We help clients enhance productivity, adopt climate-smart and resilient practices, and unlock opportunities across the agribusiness value chain. Our services align with global food security goals, contributing to resilient farming systems and inclusive growth in rural and agricultural communities.

4. Social, Health and Wellness: We promote holistic well-being by addressing the social, emotional, and physical health needs of individuals, families, and teams. We offer personalized support to improve mental wellness, strengthen relationships, and enhance productivity; by helping clients navigate challenges, build resilience, and lead healthier, more balanced lives at home, school, work, and beyond.

At Growth Pillar, we are driven by the belief that real change starts with people who care, people like you.

Volunteering with us is not just about giving your time. It’s about using your voice, your skills, and your passion to help build stronger communities, support meaningful causes, and be part of something bigger than yourself. Whether you are interested in research, entrepreneurship, agriculture, wellness, marketing, business development, social media management, human resources, etc., there is a place here for you to grow and contribute in ways that matter. You will be joining a team that values collaboration, creativity, and purpose. You will learn, connect with inspiring people, and work on real solutions to real challenges and make a tangible impact.

So, if you are ready to give back, grow personally and professionally, and be part of something truly rewarding; we would love to have you on board.

Let’s do good, together.

Marketing Officer

Volunteer Role Description (remote, unpaid)

Role Description

• Support the development and implementation of sales and marketing strategies.
• Creating awareness of products and services offered by the company.
• Plan advertising and promotional campaigns for products or services on a variety of media (including marketing campaigns on social media platforms, print etc.)
• Liaise with stakeholders and vendors to promote success of activities and enhance the company’s presence.
• Prepare content for the publication of marketing material and oversee distribution.
• Conduct market research to identify opportunities for promotion and growth.
• Maintaining a healthy relationship with the clients.
• Respond to the client queries regarding products and services in a timely fashion to explain the advantages of the products or services offered and follow up with them in order to close business deals. Supporting the company to set and meet sales and marketing targets.
• Negotiating the deals with the clients.
• Assist with negotiations of collaboration agreements, and scopes of work with local and international partners.
• Develop creative strategies to retain clients including interviewing them to take their feedback and incorporate it into the growth plan.
• Assist in company’s branding and media communication activities such as press releases, advertisements, marketing collaterals, social media and web site.
• Create, monitor, and report on key performance metrics to determine effectiveness of sales and marketing efforts and anticipate customer needs.
• Participating in internal and external exhibitions and conferences.
• Writing monthly reports on the performance of the campaigns.
• Assist with special projects and tasks as requested.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

3-5 months

MiMIAT Health

At MiMIAT Health, we are empowering heroes with chronic conditions. We offer a multilingual app (iOS & Android), already live across Europe and Kenya, that enables patients to track symptoms, diet, weight, and stool. Soon, they’ll also integrate wearables and upload clinical records, building a unified, patient-owned health timeline.

Chronic disease management today remains highly fragmented, inequitable, and provider-centric, leaving millions without continuous care, especially in low-resource or high-mobility settings. Patients often lose ownership of their own health data, resulting in reactive instead of proactive care, late interventions and detections of flare ups, and preventable hospitalizations. 89% of chronic patients fail to consistently track their condition due to fragmented, manual, or incomplete tools, and 71% of doctors report that disconnected apps and records create gaps in delivering personalized care. In many regions, patients without smartphones or stable internet access are further excluded from digital health innovation.

MiMIAT Health addresses these challenges by creating a unified, patient-driven platform for structured health data aggregation, with mobile and SMS-based accessibility. We tackle the systemic inequities of chronic care access, digital inclusion, and health data sovereignty, aligning with SDG 3: Good Health & Well-Being.

MiMIAT Health is a digital health platform offering a free mobile app (iOS and Android) available in five languages, enabling patients to self-track key health metrics, and soon connect medical devices, and upload clinical documents — building their own continuous health record. By Q4 2025, we are also set to launch SMS-based access to reach digitally underserved populations.

Healthcare providers, with patient consent — particularly in primary and secondary care — can access this real-time data through our web platform, allowing earlier interventions and more proactive care. We offer both our standalone platform and EHR integration, ensuring no provider is left behind and enabling faster, more personalized patient interventions.

We would like you to join our mission, and to see your impact on real people and their families, on real stories, and to feel equally part of MiMIAT's family!

Finance and Fundraising Lead

Volunteer Role Description (remote, unpaid)

�� What are we looking for? We’re looking for a Finance & Fundraising Lead (volunteer, 4–5h/week, with potential for paid FTE based on performance and funding) to help us build the financial backbone of MiMIAT Health as we scale. This is a hands-on, high-trust role for someone who believes numbers can drive impact, not just profit. Based purely on performance and commitment, this role has the potential to evolve into a paid part-time or full-time position as the organization grows and funding permits. You’ll work directly with our Founder/CEO and our COO, shaping how we budget, forecast, raise capital, and build confidence with funders. As we close our pre-seed round and enter the next phase, your contribution will directly influence how we grow, and how many patients we reach. You’ll be joining a committed, purpose-driven team spread across three continents and five countries, all working remotely, all led by mission.

�� What you’ll do? Co-develop MiMIAT’s financial planning, budgeting processes, and 3–5 year financial models to support strategic growth, capital forecasting, and upcoming fundraising milestones. – Create clear, funder-facing materials (budgets, burn rates, strategic use of funds). – Support with fundraising strategy and active pipeline management. – Help structure and track our runway, budgeting, and internal financial processes. – Collaborate on shaping our investor narrative and data room, alongside CEO.

Your 4–5 hours per week won’t just shape a spreadsheet. They’ll shape how fast we reach millions of patients, and how confidently we do it.

�� Who are you? – You’re comfortable building financial models from scratch (projections, P&L, cash flow). – You’ve worked with early-stage startups (pre-seed to Series A), ideally helping raise capital. – You understand what investors need to see, and how to balance strategy with real-world constraints. – You can translate financial complexity into clarity, for funders, partners, and the team. – You’re excited by purpose, not perks. You want your work to mean something. – Bonus if you’ve worked in healthcare or social impact settings.

�� Benefits: – This is a volunteer-based role (4–5h/week), ideal for someone who wants to contribute meaningfully without overextending themselves, designed for someone who believes in the mission and can offer targeted guidance during a pivotal growth phase, but also for someone who understands our current stage and is excited to join at this foundational moment. – MiMIAT has already secured part of its pre-seed round, with additional funding expected to close in Q3 2025. – This role may evolve into a paid part-time or full-time leadership position as funding and scale allow. – You’ll be part of a mission-first team operating across Europe and Africa, and more, and contribute to a product rooted in dignity, equity, and real-world impact. – Gain visibility across top-tier innovation ecosystems including Norrsken Barcelona, ESADE, Google Startups for Sustainable Development, and NVIDIA Inception, all of whom have already backed MiMIAT Health.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

6+ months

About us

ProVeg International is a food awareness organisation working to transform the global food system by replacing 50% of animal products globally with plant-based and cultivated foods by 2040.

ProVeg engages with all relevant stakeholders to create a food system where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet.

ProVeg has received the United Nations’ Momentum for Change Award and works closely with key UN food and environment agencies. 

ProVeg creates global impact, with offices in 15 countries across five continents and more than 220 employees.

In the UK, our focus is on public sector food. Through our School Plates programme, we support major school caterers in their transition to healthier and more sustainable school menus. Since its launch in 2018, we’ve supported over 90 major school caterers, responsible for the food in over 8,000 schools, feeding over 1.3 million children every day, helping almost 50 million school meals become meat-free or plant-based. We plan to launch a sister programme in the healthcare sector, Hospital Plates, later this year.

Do you share our passion for transforming the food system? Are you impact driven and prefer to take a pragmatic approach? And do you have the skills and experience to help us? Then we’d love to hear from you!

Board Competencies 

We’re looking for a new Board member who can demonstrate the following personal characteristics and behaviours:

• Respects and internalises the principles of accountability

• Makes informed judgement

• Listens actively with an open mind

• Participates in debate, providing relevant comments

• Speaks own mind candidly but respectfully

• Demonstrates initiative and insightfulness

• Thinks both logically and creatively

• Makes decisions independently

• Advises from own experience base

• Teams with others, forming collaborative relationships with other Board members and, where appropriate, providing guidance and advice to staff

Meetings

The Board aims to hold around four Board Meetings per year (generally 1.5 hours per meeting, although subject to change, as necessary). Meetings are usually held virtually, although we now aim to hold one in-person meeting per year, and it is expected that Board Members read the necessary board materials prior to each meeting.

Board positions carry no remuneration but travel and other out-of-pocket expenses will be reimbursed. In return for your contribution, we offer the chance to work with and on behalf of people who are passionate in their commitment to our Mission and are constantly inspiring in their energy and creativity to achieve positive change.

The Role of the Board

In line with ProVeg International's Mission, Vision and Guiding Principles, the ProVeg C.I.C. Board is responsible for overseeing the strategic direction of ProVeg in the UK, and monitoring delivery by the Director and their staff. The Board members of ProVeg C.I.C play a critical role in acting as a check and balance for the organisation, giving strategic direction, and acting as a sounding board for strategy and priorities as required. Board members can typically help an organisation with their skills and experience, their networks and/or by other means. The Board member will work closely with the Senior Leadership Team of ProVeg C.I.C. and work closely and harmoniously alongside the International Board to support joined up and unified global strategic delivery of objectives. 

Duties

Board members are bound by a combination of statutory duties and organisational duties:

• Ensure that ProVeg C.I.C. complies with its governing document, company law, and any other relevant legislation or regulations 

• Board members agree to contribute the necessary time to effectively govern ProVeg C.I.C. in the UK.  (The total commitment tends to be around 4h per quarter, but is subject to change in line with necessary duties)

• Ensure that ProVeg C.I.C. pursues its objects as defined in its governing document

• Ensure ProVeg C.I.C. uses its resources exclusively in pursuance of its objects: ProVeg C.I.C must not spend money on activities which are not included in its own objects, no matter how worthwhile or charitable those activities are

• Contribute actively to the Board in giving firm strategic direction to ProVeg C.I.C, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets

• Safeguard the good name and values of ProVeg C.I.C.

• Manage conflicts of interests

• Ensure the effective and efficient administration of ProVeg C.I.C. 

• Ensure the financial stability of ProVeg C.I.C.

• Protect and manage the property of the organisation and to ensure the proper investment of the organisation’s funds

• Monitor the performance of the Director, UK (and if required, appoint the role)
   

Board Member Person Specification

Essential:

• Educated to degree level or equivalent with relevant business, Community Interest Company, or Charity experience

• Commitment to and willingness to work in accordance with ProVeg International’s principles and values

• Willingness to devote the necessary time and effort to effectively fulfil the role of Director

• An ability to have strategic vision in line with available market factors and resource

• A history of proven good, independent judgement

• Ability to think creatively

• Willingness to speak their mind professionally and respectfully

• Excellent interpersonal skills and the ability to communicate effectively across all levels, such as Board, Senior Leadership Team, Staff and Volunteers 

• Knowledge of good governance practice

• Solid understanding and acceptance of the legal duties, responsibilities and liabilities of Directors. 

• Ability to work effectively as a member of a team

• Willingness to adhere to ProVeg International’s Director’s Code of Conduct 

• Eligible under Company Law to be a Board Director (e.g. not barred from taking up such positions)

• Follows a plant-based lifestyle 

Desirable:

• Senior Management/Executive experience

• Salaried or Board experience in a similar organisation 

We specifically seek great board members with expertise or assets in one or more of the following areas:

• Fundraising and income generation

• Government/policy or B2B sector including food services

• Legal

• A network of influencers and ambassadors

• People & Culture

Diversity Statement
ProVeg is committed to equal employment, volunteering and governance opportunity for all, regardless of race, religion, colour, sex, age, national origin or ancestry, refugee background, genetic information, disability, marital status, parental status, pregnancy, sexual orientation, HIV status, gender identity, or gender expression. People of colour, women, people with disabilities, people from LGBTQIA+ communities, elderly people, refugees and people living with HIV are strongly encouraged to apply.