Join our team in Wales and work with other Development Officers across the country to ensure that our members receive outstanding support and development, including advice, resources, training, forums and events. The post has come available on a fixed term basis while our Development Officer in Wales is seconded to another role.  The fixed term will end in March 22.

If you like the sound of interacting with our members to improve our services and advocating for community transport, get in touch.

To apply we will need the following from you:

1. A personal statement that demonstrates how you meet the requirements set out in the ‘Experience’ section of the Person Specification and what you think you will bring to the role.
2.  An up to date, detailed CV including all relevant employment history and expertise
3.  A completed Equal Opportunities Form which can be downloaded from CTA's website.

Location: Flexible within England & Wales

Department: Data and Impact

Interview date: 21 July 2021

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We’re looking for an experienced Data Scientist to lead on establishing data science at production scale at Citizens Advice. You will be involved in the day to day work of the Data Science team, the work of one or more of our multidisciplinary product teams, and the work of our content and expert advice teams. We are working to make our services more effective, easier to manage and more cost effective, all to help make a difference in the lives of millions of people every year.

This is a new role that will report to the Head of Data Science. You will:

• Lead on establishing a tool set and environments for doing data science work.
• Work as part of multidisciplinary teams to deliver new product features and develop new insight.
• Proactively investigate opportunities for using data science techniques at Citizens Advice.
• Document approaches and work completed to ensure that it is sustainable.
• Provide expert advice on data science and analytics.
• Champion open, agile and iterative ways of working.
• Engage with stakeholders across the business, particularly the Customer Journey, Technology, and Impact teams.

We’re looking for someone that:

• Wants to work at a mission-driven organisation that helps tens of millions of people across the UK every year.
• Has a passion for data and understands the role that data science can play in supporting an organisation to deliver great user-focused products and services.
• Has proven ability to lead on establishing new techniques and technologies in an organisation.
• Is an advocate for data science, with good understanding of developments in the field and the work of other organisations.
• Has proven ability of using data science to contribute to product development and organisational improvement.
• Works in an open, agile and iterative way, as part of a multidisciplinary team.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

At Greenstream Flooring CIC, we relate our success directly to the strength of our management team. To continue operating at our high standards, we are seeking an experienced general manager to join us.  As an ideal candidate, you will be a born leader with previous managerial experience.  You will have proven experience overseeing operations, and potentially human resources, finance, and communications departments, too.  You are an expert communicator with a strong ability to delegate responsibilities and collaborate across a wide range of departments. Ultimately, you are driven by the desire to lead a team toward maximum productivity and efficiency.  Such is the importance of this role you will report directly to the Board.

Roles and Responsibilities

• Contribute to the growth and development of the business
• Managing proactive development plans
• To report monthly to the board of directors using the agreed template and process and any additional issues or feedback
• To oversee induction, training and supervision of all staff, placements, and volunteers
• Management and development of staff members
• To work to agreed budgets and purchasing processes
• Oversight and management of externally funded programs
• To organise resources for projects
• To oversee inventory, ordering products where necessary
• To keep records of relevant data and record KPIs
• To record and update work processes
• Contribute to marketing output
• Ensure health and safety requirements are followed
• To work in conjunction with the finance director to manage credit control
• To oversee our 'take back' scheme of reusing carpet tiles
• To ensure the CRM and project information is up to date and accurate
• To manage day to day activities, including but not limited to; diary planning and management, communicating with all team members, office management, collection of timesheets, following company policies and procedures, using agreed systems.

Person Specification

Essential

• Proven experience in a managerial role
• Strong decision-making capabilities
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and maintain financial plans
• Ability to delegate, motivate and lead people, and hold employees accountable
• High levels of emotional intelligence
• Able to deal with pressure without adversely affecting the team
• Able to accept constructive feedback
• Adaptable
• Works well within a team
• Full UK driving licence and use of an appropriate vehicle for work purposes
• Committed to promoting the Welsh Language.

Desirable

• Strong working knowledge of operational procedures
• Bachelor’s degree in business management or related field
• Previous performance evaluation experience
• Working knowledge of human resources processes
• Experience of working with volunteers
• An understanding of working within a social enterprise or non-profit sector organisation

We are committed to equality of opportunity and diversity, and welcome applications from all suitably qualified candidates, irrespective of gender, marital or family status, religious belief, disability, age, race, nationality or sexual orientation.

Content Designer - Wales

Salary: £30 - £47K depending on experience

Location: Wales – at present we do not have a physical office and are all working remotely. Once restrictions ease, we will discuss with our staff any potential blended models of home and office/hub working. We will continue to support remote working where needed.

Term: Fixed term contract to March 2022.

This is a fixed term appointment, however there may be the possibility of the role becoming permanent should additional funding be secured.

This role is available as a secondment for Welsh public sector employees. Please follow your own organisation’s policy around informing and getting permission from line managers.

Summary

About the Centre for Digital Public Services (CDPS)

Here to deliver better public services that work for everyone the Centre for Digital Public Services (Wales) is an arms-length body of Welsh Government setup to enable and support digital transformation of public services in Wales.

We work with colleagues across the public sector in Wales to deliver services that are accessible to everyone and ensure the people that design and deliver the services have the skills, capability and support they need.

We’re creating a blended team of digital experts made up of permanent staff, fixed term appointments, secondments from the Welsh public sector and suppliers to work together to deliver our aims.

The Role

Reporting into the Head of Communications and Engagement, as a content designer you'll be expected to ensure quality, innovation and creativity in how the CDPS approaches all aspects of content design. You will be able to work autonomously, and have experience working on accessible user centred content design. You’ll have the ability to lead on specific areas of work, collaborate with wider team members and manage the content production, sign off and approvals.

You will be working across a number of projects, including our website, our playbooks and other content, not all digital. You’ll know how to create accessible and inclusive content across a variety of formats and will understand information architecture as much as creating engaging copy.

What You’ll Do

• Work alongside members of the CDPS team influencing and collaborating to improve content quality.
• Create and improve user-centred content efficiently and to a high standard.
• Establish consistency and good practice across all content creation.
• Design content, implementing the appropriate style and standards, to meet user needs and business standards, creating a clear, joined up customer journey for those engaging with CDPS content. Ensure appropriate content is shown to a user in the right place and in the best format.
• Ensuring all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and accessibility guidelines.
• Work to the Wales’ Digital Service Standards.
• Lead conversations around content design standards and patterns across the Welsh public sector.
• Own and manage content for the CDPS website (including Knowledge Sharing content).
• monitor and improve content based on user feedback, research and data.
• Work effectively with subject matter experts, stakeholders and partners to deliver clear, relevant content.
• Ensure all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and brand guidelines.
• Lead the content design community of practice promoting user-focused content design across public services in Wales.

Who you are

We want to hear from people with skills in:

• Creating, improving, publishing and managing high-quality, user-centred content.
• Understanding which tools or methods to use, meeting the needs of users across a variety of channels, and offering insight and expertise in how user needs change over time.
• Using analytics, user feedback and user research to evaluate and improve content.
• Building relationships with stakeholders to understand their goals and working with them to improve user journeys and content quality.
• Understanding the difference between content design and copywriting.
• Implementing and feeding into content strategy.
• Reviewing and improving processes and working with content publishing systems.
• Understanding and applying agile working practices.
• Content design within a public service setting.
• Adept at providing simple, clear content to communicate complex issues.
• Good time management and the ability to work autonomously.
• Communication: able to persuade, negotiate, influence, network; and collaborate.
• Getting to the heart of an issue quickly and clearly, demonstrating expert knowledge in an applied setting.
• Understanding of the political and social landscape of Wales.
• Fluency in spoken and written Welsh (desirable).

You should be

• Naturally curious and able to champion your own learning and development.
• A champion for user-centered practices.
• Respectful in your approach to stakeholders and services who aren’t as familiar with user-centred design.
• Proactive and will take the initiative rather than to see a problem and ignore it.
• Committed to the development of improved digital strategy across Wales.
• Alert to opportunities to improve our teams, tools and processes If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you, so do please apply.

DDAT skills required for this role

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender and gender presentation, marital status, sexual orientation, Welsh language choice, culture and religion

Benefits

• Generous holiday entitlement - 28 days annual leave plus public holidays.
• 37.5 hour week for all full-time team members.
• Flexible working policy.
• Enhanced contribution to our workplace pension.

How to Apply

To apply, please submit your CV and a covering letter to support your application.

The covering letter should be no more than two sides of A4. Please provide evidence in the letter of your suitability for the role, based on our “Who You Are” section and explain why you are interested in the position and where you saw the job advertised

The role

An exciting opportunity has arisen to join a lively, dynamic, and driven Community and Events Team. Over the last decade, Breast Cancer Now has built up a strong events function, with Community and Events currently accounting for nearly a quarter of the charity’s overall voluntary income.

However, this past year has been incredibly challenging within the charity events sector, with many of our live events on hold until social distancing measures ease. At Breast Cancer Now we were quick to respond, pivoting to virtual events and developing a sector leading virtual challenges programme that delivered meaningful fundraising events for our supporters throughout the pandemic whilst raising vital funds for the charity.

We are now looking to continue to grow this new and exciting area of our work.

You will play a key role within the Community and Events Team to support the delivery of our innovative virtual challenges on behalf of the organisation, delivering a high value range of events and maximising supporter experiences and retention.

You will project manage some aspects of the events, building excellent relationships both internally and with key event suppliers and platforms.

With the support of the Events Manager and working with the Digital and Strategic Insights Team, you will deliver impactful and innovative supporter care to build the engagement of our virtual fundraisers, whilst supporting the overall delivery and scoping of our virtual events portfolio to position us as the go-to charity for virtual events.

About you

You will have experience delivering virtual challenge events and building excellent supporter journeys to improve conversion, fundraising per head and long-term support.

Your experience using Facebook as an engagement tool, as well as your excellent communication skills will drive our virtual challenges from strength to strength. Your ability to provide high quality customer care whilst working in a busy and fast-paced environment will be critical in this role.

You will have a high attention to detail and a passion for virtual events fundraising and the wider charity sector.

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Please note that currently Breast Cancer Now is following Government guidelines regarding working from home. Although the role is office based, at present the expectation is that once restrictions are eased, we will follow a blended approach between office and home working. This role can be based in any of our offices – London, Cardiff, Sheffield, or Glasgow. Should you have any queries with regards to this please email us in the first instance, using the contact details provided by clicking on the apply button.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Wednesday 7 July 2021 at 11:59pm

Interview date Tuesday 13 July 2021 (virtual)

Job: Fundraising Development Executive / Gweithredwr Datblygiad Codi Arian

Salary:  £20,000 - £22,000

Hours of work: Full time & Permanent (35 hours per week supported by flexible working)

Location: Home-based in Wales with frequent travel to our head office in Cardiff

You’ll need to apply by midnight on 27th June. Shortlisted applicants will be invited to a virtual interview on 1st or 2nd July.  

Are we talking to you?

You’re looking to work for a Third sector organisation proud of its Welsh roots. You want a job that matters and you’re highly motivated by making a difference to the lives of people affected by cancer.

What you’ll be doing

This role is responsible for supporting the Fundraising Development Manager in managing and supporting the development of corporate fundraising, and the expansion of our individual fundraising products and offerings (Regular Giving, Pay Roll Giving, Lottery, Free Wills, and our Christmas Appeal). All with the aim to inspire people to support Tenovus Cancer Care.

You will work closely with the Fundraising Development Manager and the wider fundraising team to ensure we grow income, build, and develop long term relationships with our supporters and aid in the development of new fundraising opportunities, particularly over digital platforms.

Is this the one for you?

If you want to be part of a charity that has big plans and join us in being a leading voice for people affected by cancer in Wales, then we’d love to hear from you.

We could be a good match if your CV shows you’ve:

• Have experience seeking out opportunities to grow fundraising or product portfolios and monitoring the market and sector trends
• Have experience with innovation, development and implementation of project plans, marketing plans and budgets
• Experience of coordinating fundraising products and/ or marketing campaigns

About us

A cancer diagnosis can be frightening and stressful. We can help. We bring expert advice, emotional support and life-saving treatment to the heart of communities. We help cancer patients and their loved ones cope, and our vital research gives hope.

We care about people affected by cancer and we make a real difference to lives. And we need like-minded people just like you to help us make a difference.

Our roles are popular with candidates because we’re a local employer with a good reputation working for a cause people are passionate about.

We’re hardworking and we love what we do. We also offer great benefits which include (pro-rata for part-time roles): 

• Agile working
• 35 pro rata’d days holiday per year (including bank holidays) increases with length of service
• Occupational sick pay
• Contributory pension scheme
• Family friendly policies

Recruitment Process

Please apply with your CV and covering letter addressing the criteria stated in the Person Specification via the Tenovus Cancer Care website by midnight 27th June

You can find a copy of our Job Description and Person Specification on our website 

For more information or assistance during the application process, please contact Sion Edwards, Head of Fundraising -  Email can be found on our website 

Tenovus Cancer Care is passionate about equality and diversity.  As part of our cultural commitment, we welcome applications from all backgrounds and sections of the community. With Disability Confidence important to how we support and inspire people we welcome applications from people with a disability and will adjust our recruitment processes where we can.

Because we have a lot of applications for our roles, we’re not able to provide feedback to candidates who aren’t progressed to interview stage. Sometimes we may also need to close the vacancy for applications early due to the popularity of our advertised roles.

If you are looking for your next career challenge, we'd love to hear from you.

Your Personal Data

• We’re committed to being transparent about how we collect and use data and to meeting our data protection obligations and you can find full details about this in our Job Application Privacy Notice on our Work for us page on the Tenovus Cancer Care website.

The job of a Save the Children's UK Data Import and Integrity Executive is varied and fulfilling.

• Are you confident in using SQL and MS Access?
• Do you have a good understanding of and experience in relational databases?
• Do you have thorough attention to detail, ensuring complete accuracy, even when under pressure?
• Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Job Purpose
As Data Import and Integrity Executive, you will play a key role in ensuring supporter's donation & personal data are processed with speed, accuracy & compliantly. You will be part of a dedicated team that ensures all the data that drives our Fundraising and Advocacy income streams is imported to schedule and with total accuracy. You will support the drive to improve data integrity within the CARENG database, helping to identify root causes of issues and supporting the development of robust solutions to improve this area.

This role will give you the opportunity to directly impact the fund services delivered to our children and with a personalised development plan, you will be supported to evolve in the career you want. 

Key accountabilities:

• Managing the process of uploading data onto the CARENG database so that all supporter transactions, contact details, preferences and other data are continually updated and always accurate, meeting set targets to ensure visibility to the teams within Fundraising & Marketing of the performance/status of imports
• Supporting the development of robust processes that drive improvements in data integrity ensuring improved reliability of the data held on CARENG
• Ensuring compliance with all relevant laws, e.g. true and proper capture of Data Protection preferences, correct capture of Gift Aid Declarations
• Working with key suppliers and internal account managers to ensure they deliver the services promised, with the efficient and timely transfer of data to agreed protocols
• Supporting the development of the CARENG database to meet the continually evolving needs of the user, including the testing of any database upgrades
• Supporting the development of processes for new products including: sense-checking Import briefs, scoping out requirements and devising processes for the accurate and timely import of data to meet both fundraiser and supporter expectations
• Ensuring all business rules and processes, including user guides, are thoroughly documented and signed off by the business
• Supporting the work to identify improvements to processes that exploit opportunities for increased efficiencies and automation using Talend, our ETL automation software, helping to reduce the need for manual intervention as much as possible
• Working closely with colleagues in the wider Supporter Data and Operations Department to provide coherent, practical and valuable support to internal clients
• Running, as required, selections & extracts from the CARENG database following predefined processes
• Provide front end CARENG training for Fundraisers.

Essential Technical Skills:

• Good understanding of and experience in using relational databases
• Thorough attention to detail, ensuring complete accuracy, even when under pressure
• Experience and skill at managing, developing and communicating data protocols, file transfer arrangements and data integrity
• Excellent and proven communicator with the confidence to explain technical issues in a simple and engaging manner to a wide range of audiences, through a variety of means
• Strong problem solver, able to deliver innovative and effective solutions
• Resourceful at managing own time, especially balancing routine work with more complex projects to ensure everything is completed to schedule with total accuracy
• Strong numeric and verbal reasoning skills
• Experience using the CARENG database and Talend software (desirable)
• Expertise in managing large scale imports
• Confident in using SQL
• Confident in using MS Access.

Personal Skills:

• Strong and collaborative team player
• Proactive, resourceful and flexible with the ability to prioritise heavy workloads to meet tight deadlines.

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.