Programme administrator jobs in birmingham, west midlands
Here at the Leadership Skills Foundation we aim to provide the best support for all centres looking to start their journey with us through delivering our recognised leadership qualifications, awards and programmes. Over the past 40+ years we have supported millions of young people to develop essential leadership skills through achieving our courses.
Over 2,500 organisations (centres) across the education and community sectors are already on their leadership journey with us. With an aim of reaching over 200,000 young people per year through our leadership offer by 2028, this role will be integral to ensuring a centre’s journey with the Leadership Skills Foundation is an effortless one.
Having recently settled into our new identity and expanding the portfolio of programmes we have on offer, this role will work closely with our Business Development team, Admin team and Quality Assurance team to ensure that our existing delivery centres are sufficiently supported to forge a sustainable leadership pathway.
We’re looking for someone to adopt a consistent relationship management process to support all staff at existing delivery centres and to on-board new centres. Organisation and efficiency, along with a clear communication style and an ability to effectively manage data are essential skills for this role. This role necessitates that the successful candidate be creative with their ideas to enable the successful relationship management of our centres, while also effectively handling phone calls, emails and queries via an online live chat function.
Role Purpose:
- Provide appropriate support to centres when they contact the Leadership Skills Foundation.
- Establish consistent and robust engagement and relationship management practices including logging touch points and interpreting data with a variety of our customers.
- Respond to centre enquiries, help resolve technical issues and potential issues to delivery.
Key Responsibilities:
- Provide personalised support via effective relationship management strategies to support customers with any queries and issues across the customer journey in line with the Customer Experience Strategy.
- Proactively seek opportunities to create and maintain strong working relationships with centres that seek support from the organisation via central communication channels (phone, emails and live chat).
- Provide proactive and customised centre outreach that constantly seeks to elevate the experience of existing centres including recording accurate and timely customer intelligence.
- Resolve programme/service issues, troubleshoot challenges and support centres that are having difficulty accessing resources, registering their course(s) and/or learners.
- Support centres as they work through various policies and procedures. For example, the maintain and withdrawal procedures.
- Support Business Development strategies to meet agreed objectives and budgets.
- Utilise insight and reporting systems (various) to provide analysis and updates in relation to learner registrations and other centre insight metrics.
- Ensure sales planning, pipeline and forecasting exercises are completed on a regular basis, including annual budgeting to maximise learner and programme registration opportunities.
- Any other centre-facing tasks that need completing at various times of the year.
- To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.
Skills & Experience:
Essential
- Experience in a customer facing role with an emphasis on customer services
- Experience of working on own initiative and being a self-starter
- An understanding of the principles and importance of data capture to support decision making
- Strong interpersonal and communication skills, as well as confidence to express your ideas
- Creative thinking and solutions focused when addressing challenges
- Ability to present information concisely using Microsoft Office programmes
- Experience of using databases and managing data
- Ability to prioritise own workload
- Able to multi-task, work calmly under pressure and meet deadlines
- A passion for helping every young person to realise their potential through leadership skill development and volunteering
Desirable
- Experience of working in a remote or home working environment
- Analytical thinking and evaluation skills
- Experience of using or creating Power BI reports
- Knowledge of Leadership Skills Foundation qualifications and awards
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Brightside helps young people make confident, informed decisions about their futures. For over 20 years, we’ve connected young people facing barriers with inspiring mentors through our safe and secure online mentoring platform.
We’re looking for a Community Engagement Officer to help shape the experience of our mentoring community, both online and in person. This is a varied role combining platform administration, user support, community engagement and facilitation, all through a strong community lens.
You’ll support mentors and mentees from the moment they join the platform, offering clear onboarding, responding to queries, and helping maintain a safe and positive online space. You’ll also spend regular time in schools delivering induction sessions, workshops and focus groups, gathering insights that help us improve our programmes and technology.
This role is ideal for someone who enjoys working with young people and volunteers, is confident using digital tools, and wants to champion user voice to strengthen a growing community.
We’re looking for someone who is aligned with our mission, confident facilitating online or in-person sessions, understands safeguarding, and is comfortable managing tasks at pace, including regular travel.
If this sounds like you, download the full job description for detailed responsibilities, essential criteria and information on how to apply.
• Submit your CV and one-page cover letter via CharityJob
• Your cover letter should be no more than one-page and must explain how you meet the essential criteria for this role, with clear examples
• Applications without a cover letter will not be considered
• Applications are due at 23:30 on Sunday 7 December
• Interviews will take place on Monday 15 December or Tuesday 16 December
• There will be one interview round
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
Job title: Programme Officer
Reports to: UK Programme Coordinator
Contract: Full time (40 hours per week); 12-months, fixed term contract (possibility for extension, subject to funding)
Location: Remote, North UK- based (with occasional travel within the UK)
Annual rate: £25,500 - £26,500 Dependant on Experience
Introduction
THINK EQUAL is a global education initiative with a mission to ensure that Social and Emotional Learning (SEL) becomes a mandatory subject for all children in early years settings globally. SEL is the process through which knowledge, attitudes, values and skills such as emotional intelligence, empathy, self-awareness, self-regulation, social awareness, relationship skills and responsible decision making are developed.
SEL helps young people to:
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build and maintain psychological resources;
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know themselves and their emotions and to engage in positive relationships;
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make good decisions, behave ethically and responsibly;
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learn self-regulation and avoid negative behaviours;
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undo gender stereotypes and be gender equal;
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have self-worth, confidence and the right to voice and agency; and
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transition into ambitious and empowered young adults.
To support educators and governments to achieve this mission, THINK EQUAL has developed a global SEL Programme for 3-6 years-olds. The Programme is constructed around narrative children’s books, lesson plans and teaching resources which provide the concrete tools educators need to teach SEL in a low-cost and adaptable format.
The THINK EQUAL Programme has a global presence across six continents and has undergone three RCT trials in contexts as varied as Colombia, Botswana and Australia. There is a growing demand from other countries for the THINK EQUAL Programme and the organisation is now strengthening its team to be able to respond to this demand
Purpose of the Role
Working at the forefront of Think Equal’s mission to bring the ‘missing subject’ to the hearts and minds of children in the UK, the role of the UK Programmes Officer primary focus would be to ensure the successful delivery of the Think Equal programme across early years classrooms in the UK. Working within the dynamic Global Programmes team alongside dedicated UK-focused colleagues, this role is highly motivating, and requires great organisation and communication skills as well as an enthusiastic, solution-focused attitude. This may include providing support to the Business Development team regarding potential expansion of the programme into new areas.
Responsibilities
Programme support
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Support and coordinate the delivery of the Think Equal programme across UK projects. This includes:
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Plan and deliver information sessions, training sessions, launch events and other activities engaging Think Equal practitioners, both online and in person.
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Enrol new practitioners into the Think Equal training platform as they sign up to the programme.
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Provide general administrative and research support to the Programmes Coordinator and other staff, representing the organisation as the first point of contact and responding to queries in a timely and professional manner.
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Process individual orders from schools and manage shipping requests on behalf of the staff team.
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Support and communicate with TE classroom teachers and other key stakeholders - including nursery workers, primary teachers, primary heads and local authorities - to ensure fidelity and a high quality of implementation.
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Check and regularly update stock levels, liaising with relevant stakeholders, and order new stock as required with prior confirmation from the Line Manager.
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Effectively and efficiently update, report and analyse relevant data relating to projects.
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Plan and lead focus groups with participating practitioners.
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Arrange and attend occasional on-site visits to participating schools, reviewing fidelity to the Think Equal model and programme impact.
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Collect and manage feedback from participating schools and settings, contributing to Think Equal marketing while adhering to data-sharing laws.
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Other duties
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Liaising with the Business Development team regarding potential expansion of Think Equal in the UK.
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Supporting the UK Programme Coordinator with the relationships with Local Authorities to further expand the Think Equal programme either within the area or beyond.
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Undertake research-based tasks relating to UK programme growth, funding opportunities or project development.
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Undertake any other reasonable initiative and or activity as required to support other members of the team.
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Participate in occasional in-person UK team meetings.
Person Specification
Experience
Essential:
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Experience working in or with the UK education sector, ideally early years’ classrooms
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Experience of planning and/delivering workshops or presentations.
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Experience working to deadlines, establishing priorities in a multi-layered workload.
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Experience in administration and data management.
Desirable:
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Experience working with the Think Equal programme.
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Experience working for or with a Local Authority.
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Experience of Project/Programme coordination.
Qualifications and skills
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Training competency.
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Proficient technology skills, including a strong ability to use Microsoft (including Excel, PowerPoint and Word), as well as Google suite
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Strong interpersonal and communication skills - able to interact with different audiences and all levels of people
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Excellent verbal and written communication skills.
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Ability to establish and maintain constructive professional relationships and perform effectively as a member of a team.
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Excellent time management skills with the ability to prioritise work and meet tight deadlines.
Knowledge and understanding
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An understanding of the Think Equal Classroom Programme, UK education sector, including systems and frameworks in place to support staff and ensure effective learning outcomes
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Exhibit passion and excitement about the mission of the work and have a can-do attitude
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Works with independent flair, using strong initiative alongside honouring the core values of the organisation
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Working collaboratively within a growing organisation
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Understanding and practice of the values of inclusivity, equality and diversity
Other
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Eligible to work in the UK and based in the North of England.
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Willingness to work flexibly to accommodate occasional duties outside of working hours (time can be reclaimed in lieu)
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In possession of, or able to secure, an enhanced DBS check
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Support the vision, values and objectives of the organisation
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Undertake training as necessary in line with the development of the post
The client requests no contact from agencies or media sales.
We're seeking a Learning Support & Events Coordinator to join us at an exciting moment of growth and transformation.
You'll be the practical heartbeat of our training programmes — the person who ensures that students, tutors, and staff can focus on deep learning and meaningful connection, knowing that the details are being held with care.
Working closely with our Programme Development Lead, you'll coordinate the logistics that make our work possible: organising retreat venues and online gatherings, maintaining our digital learning hub, supporting tutors and students through transitions, and keeping our systems clear and current.
This role combines event logistics, learning administration, and day-to-day coordination. It's perfect for someone who finds satisfaction in bringing order and efficiency to a values-led organisation — someone who understands that attention to detail is itself an act of care.
What You'll Do
- Learning Support - Help prepare and maintain curriculum materials, upload resources to our online Hub, track progress across projects, and support students through enrolment and onboarding.
- Events & Venues - Organise venues, travel, and catering for residential retreats, ordination ceremonies, and training weekends. Coordinate online events and ensure smooth communication with all participants.
- Administration & Systems - Maintain shared calendars and project boards (Asana), schedule meetings, prepare agendas and notes, and ensure documentation is accurate, accessible, and properly stored.
- Team Communication - Liaise warmly and professionally with faculty, tutors, students, and external partners, supporting the flow of information across our dispersed team.
- Data & Compliance - Handle all information with care, following our Data Protection and Confidentiality policies with rigour and respect.
Please read the full job description and person specification before applying.
To Apply:
Please complete our online application form: https://lsec2025app.paperform.co/
Closing Date: midnight on 7 Decemmber 2025.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting role in Army Cadet Headquarters which provides administrative support to the functional delivery areas of the syllabus. We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.
This post is primarily to support DofE and First Aid but may, where required, be surged to cover short term administrative responsibilities for other activity areas.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required.
Essential Skills
§ Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.
§ Demonstrable success in establishing effective working relationship across a range of organisations at all levels.
§ Excellent written and verbal communication skills.
§ IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 30th November 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held week commencing Monday 15th December, via Microsoft Teams.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AtaLoss is seeking an organised, proactive and mission-driven Executive Assistant for our Church Engagement department to support the continued growth of The Bereavement Journey® and our work equipping churches to become Bereavement Friendly. This full-time role provides essential administrative, digital, coordination, resourcing and delivery support, for webinars, events, resources, websites and church engagement activities, helping to expand our reach and impact across denominations in the UK.
Working closely with the Head of The Bereavement Journey® and Church Engagement, you will manage administrative processes, source and assess suitable Bereavement Friendly Church material and resources, update website content, support online programme delivery, coordinate communications, resource practitioners and monitor engagement data. This role is ideal for someone who enjoys varied work, can balance detail with initiative, communicates sensitively and effectively, and thrives in a purpose-driven Christian environment. As AtaLoss continues to grow nationally, this role offers the opportunity to contribute to meaningful change and strengthen bereavement support within churches and communities.
The client requests no contact from agencies or media sales.
Job Description
Job Title: | HR Administrator |
Location: | The successful candidate will be based at the Birmingham site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available. |
Reporting To: | Volunteer and Training Manager, and HR Generalist |
Salary and benefits: | £24,000 to £26,000 |
Hours: | 35 hours per week, Monday to Friday, from 9:00am to 5:00pm, including a one-hour unpaid lunch break. |
Contract: | 6 months- Fixed term |
Probation period: | 3 months |
Annual Leave: | 21 days of fully paid annual leave, plus 8 paid bank holidays and an additional day off for your birthday. |
About the Role:
We are excited to introduce a newly created position within our team. This is an excellent opportunity for an organised, detail-oriented individual looking to build or further their career in human resources.
In this role, you will provide vital administrative support to both the Volunteer and Training Manager and the HR Generalist. Your responsibilities will include coordinating volunteer recruitment and training logistics, ensuring smooth onboarding processes, and maintaining accurate records. Additionally, you will assist with recruitment administration, employee documentation, and general HR tasks, contributing to the effective day-to-day operations of the department.
This is a varied role that requires strong communication skills, attention to detail, and the ability to prioritise and multitask in a dynamic environment. You’ll play a key part in supporting both our volunteer programme and our wider HR functions.
Main Tasks and Responsibilities:
· Provide day-to-day administrative support to the Volunteer and Training Manager and the HR Generalist.
· Schedule meetings, interviews, training sessions, and other HR-related appointments.
· Maintain accurate and well-organised electronic and paper filing systems for HR and volunteer records.
· Assist with preparing and formatting HR documents, letters, contracts, and reports.
· Post job adverts on relevant platforms and track incoming applications.
· Carry out pre-employment checks, including requesting references and processing DBS checks for staff and volunteers.
· Collect, scan, and file new starter documents, ensuring all forms are complete and compliant for staff and volunteers.
· Update and maintain HR spreadsheets, records, and databases with staff and volunteer information.
· Prepare induction packs and organise materials for new starter and volunteer onboarding sessions.
· Monitor and respond to emails and queries sent to shared HR and volunteering inboxes, referring or escalating as appropriate.
· Maintain stock of HR-related office supplies, such as forms, training materials, and welcome packs.
· Provide support with room bookings, refreshments, and setting up for training or volunteer events.
· Assist with routine data entry and help compile basic HR reports or staff lists.
· Ensure confidentiality and accuracy when handling sensitive employee and volunteer information.
· Send routine reminders for probation reviews, training deadlines, or document submissions.
· Responsible for attending meetings, capturing key discussions and decisions; and then distributing the minutes.
· Support the volunteer manager with shortlisting candidates for volunteering roles.
· Keep the volunteer management system up to date, with relevant changes/additions.
· Assist the volunteer manager with reference requests from former volunteers.
· Liaise with voluntary service councils across the West Midlands, to place new volunteer roles.
· Undertake general administrative tasks and any other duties as directed by senior HR colleagues.
Person Specification:
Essential Criteria:
· At least 2 years of experience working in an administrative role within a Human Resources environment.
· Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
· Excellent attention to detail and a high level of accuracy in administrative work.
· Good understanding of HR processes, particularly recruitment and onboarding procedures.
· Confident in handling confidential and sensitive information.
· Clear and professional written and verbal communication skills.
Desirable Criteria:
· Proficient in using Microsoft Office applications, particularly Word, Excel, and Outlook.
· Experience with maintaining electronic records and using HR or volunteer management systems.
· A proactive and flexible approach to work, with a willingness to support colleagues as needed.
· CIPD Level 3 qualification (or equivalent) in Human Resources.
· Ability to work effectively both independently and as part of a team.
· Friendly, approachable manner with a commitment to providing a helpful and supportive service.
Flexibility
To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.
Equal Opportunities
We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.
Closing date: Monday, 15 December 2025, by 5:00 pm.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Part time, permanent
Location
Whittington
Hours
Part time (22.5 hours)
Annual salary
B – 2 £25,947.56 - pro rata for part time hours
Review Date
30/11/2025
The Group Volunteer Administrator reports into the Group Volunteer Manager and is responsible for the smooth operation of our group volunteer services. They will play a vital role within the volunteer function by ensuring the smooth running of the volunteer lifecycle from recruitment to offboarding.
They will support the Group Volunteer Manager in the delivery of workshops to volunteer leads and ensure an overall positive experience for our volunteers.
Knowledge and experience
Essential
·Experience of working in an administrative role
·Experience of working with a HR or Volunteer information system
·Demonstrated ability to handle sensitive information with confidentiality and professionalism.
Desirable
·Experience of working in a volunteer role
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Time management
·Attention to detail
·Excellent communication abilities and problem solving
·Excellent mathematical skills
·Strong organisation skills
·Proficient in Microsoft packages, especially excel
·Ability to multi-task
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Overview
The Member Engagement Administrator will play a key role in supporting the eAA’s member engagement and event activities. This post will focus on increasing participation across the Association’s Special Interest Group (SIG) programme, supporting online and in-person events, and assisting in the delivery of the International Awards and International Conference.
The ideal candidate will be proactive, well-organised, and a confident communicator who enjoys working collaboratively with volunteers and external stakeholders. This is an exciting opportunity for someone who wants to contribute to a thriving membership organisation making a real impact in education and assessment innovation.
About the e-Assessment Association
The e-Assessment Association (eAA) is a not-for-profit membership organisation based in the UK that brings together everyone with an interest in digital assessment. Since 2008, the eAA has championed the adoption of technology-enhanced assessment across education, training, and professional learning.
The eAA’s mission is to:
- Provide professional support and facilitate discussion for people working in this field.
- Showcase and promote the positive contributions that technology makes to all forms of assessment.
- Develop and share good practice for both suppliers and consumers of e-Assessment technologies.
We are a small, friendly, and collaborative team with an active and growing global membership. There are always new and exciting projects in the pipeline, with some of our current including a rebrand and the launch of a brand-new website.
Key Responsibilities
Special Interest Group (SIG) Support:
- Manage the administration and coordination of the eAA’s Special Interest Groups.
- Support and prompt volunteer leads to ensure each SIG remains active and productive.
- Coordinate and schedule SIG meetings and online events, including setting up Cvent/ Zoom/Teams sessions and distributing materials.
- Assist with follow-up actions such as publishing content, circulating recordings, and gathering member feedback.
- Monitor engagement levels and prepare summary reports for the Operations Manager and Board.
Event Support (Online and In-person):
- Assist in the setup, promotion, and delivery of online events, including webinars, panel discussions, and SIG sessions.
- Manage speaker liaison, registration processes, and event logistics.
- Support the delivery of major eAA events including the International Conference (2026) and the International Awards Gala Dinner, including administrative coordination and event materials.
- Ensure a positive participant experience by handling communications and post-event follow-up.
Membership and Communications:
- Respond to member and volunteer enquiries in a timely and professional manner.
- Support the creation and distribution of newsletters, announcements, and updates about SIG and event activity.
- Contribute to website updates and online event listings (including management of our online ‘Events Calendar’).
General Administrative Support:
- Maintain accurate records and documentation in shared systems
- Support the wider team on projects or tasks as directed by the Operations Manager.
Collaboration and Teamwork:
- Work closely with internal teams, volunteers, and external partners.
- Attend in-person team meetings and support in-person at Association events (Time-Off-In-Lieu policy in operations for additional hours worked).
General:
- Maintain records, files, and documentation in an organised manner.
- Assist with special projects as required
- Other appropriate tasks and roles as delegated by the Operations Manager
- To undertake other duties which may, from time to time, be necessary to further the work of eAA.
Please note, there will be the occasional requirement (c. 6 times per year) to travel nationally (UK) for events and team meetings. These instances will include overnight stays. There may be future requirement for some international travel.
Qualifications
Essential Skills:
- At least 2 years’ experience in an administrative support role.
- Experience managing events (especially online events such as webinars or small conferences).
- Strong organisational and multitasking skills with high attention to detail.
- Excellent written and verbal communication skills.
- ‘Tech-savvy’ with a willingness and ability to adapt to new technologies and programmes, including AI. Confident using digital tools such as Microsoft Office, Zoom/Teams, and social media platforms.
- Ability to work independently in a remote team environment.
Desirable Skills:
- Experience working in a membership organisation, charity, or non-profit setting.
- Familiar with CRM systems, preferably HubSpot.
- Familiar with content creation tools such as Canva.
- Experience using event platforms such as Cvent.
- Passion for education and technology, with a commitment to promoting the use of e-assessment.
Benefits
- Opportunity to work with a dedicated, friendly team, passionate about advancing e-assessment.
- Professional development and training opportunities.
Working Arrangements
- This is a remote, work-from-home position.
- Occasional travel within the UK will be required for team meetings and events (travel and accommodation expenses covered).
- A Time-Off-In-Lieu (TOIL) policy operates for additional hours worked.
Application process
The e-Assessment Association is an equal opportunity employer and encourages applications from all qualified individuals. We are committed to creating a diverse and inclusive work environment.
Interested candidates should submit their CV and a cover letter detailing their relevant experience and explaining why they are a good fit for this role. Applicants should remove any personal information from their CV and covering letter (name, email address, photograph etc.). We also ask applicants to complete our equality and diversity monitoring form at the point of application.
Applications should be submitted online via our website. We do not accept applications by email. The closing date for this vacancy is Wednesday 26 November, 12:00-noon GMT. If you experience any issues in uploading your application, require this description in a different format, or have any questions about the role, please contact Adam Taylor, Operations Manager.
Interviews will be held online (Teams or Zoom) on Thursday 4 December. Shortlisted candidates will be set a task ahead of interviews, details for which will be communicated following shortlisting. Please note, it is not possible to schedule interviews for any other date than that stated above. Interviews will take place in normal business hours (09:00 – 17:00)
The e-Assessment Association (eAA) has a legal responsibility to ensure that all its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to the eAA verifying that you are eligible to work in the UK before you start work.
The client requests no contact from agencies or media sales.
Job Title: Children, Young People and Families Programmes Assistant
Salary: SCP23 £23,447 p.a.
Responsible to: Head of Children, Young People and Families (CYPF)
Location: Working hours divided between BVSC Offices (Latham House, 33 – 34 Paradise Street, Birmingham, B1 2AJ) and home address, as agreed by BVSC
Hours of work: 35 hours per week
Contract Duration:Fixed Term 12 months
· Are you passionate about supporting Children, Young People and Families?
· Do you have a flair for organisation, communication and multitasking?
· Are you organised, proactive, and ready to make a positive impact?
If you’ve answered yes, we’d love to hear from you!
Birmingham Voluntary Service Council (BVSC) is the city’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to strengthen and champion Birmingham’s voluntary and community organisations, supporting them to grow, collaborate and increase their impact across the city. Our work spans a wide range of areas including health and social care, children and young people, community development, and multiple complex needs.
We are seeking a dedicated CYPF Programmes Assistant to join our Children, Young People and Families Team. This role is key to ensuring the smooth running of administrative and programme support across the department. The successful candidate will be highly organised, detail-focused, and able to anticipate and respond to administrative needs in a fast-paced environment.
In this role, you will provide general administrative support by handling enquiries, maintaining office files, preparing documents and materials, and coordinating schedules, meetings, and events. You will manage routine correspondence, mail distribution, and communicate professionally with internal and external stakeholders. Duties include organising meetings, taking minutes, maintaining databases and records, assisting with data entry and reports, and supporting projects and senior team members with ad-hoc tasks. You will provide friendly assistance to partners, stakeholders, service users, and staff, resolving minor issues when required. Additionally, you will contribute to communication activities, support the implementation of BVSC policies, promote services, keep up to date with relevant sector developments, maintain your own professional development, and undertake other administrative duties, including occasional evening or weekend work.
To succeed in this role, you will need excellent organisational skills and strong attention to detail, along with confident written and verbal communication abilities. You will be able to prioritise workloads, meet deadlines, and use your initiative to solve problems proactively. Strong IT skills, particularly with Microsoft Office applications, are essential, as is a friendly and professional manner when supporting partners, stakeholders, service users, and colleagues.
Please see the job description for further details
Working for BVSC
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
· 35 hour working week
· 29 days annual leave + bank holidays a year
· 5% pension contribution
· 3.5 times salary Death in service benefit
· BVSC is a Living Wage Employer
Work-life balance
· Hybrid working, allowing staff to divide their working hours between our city centre office and their home
· Flexible working arrangements available for staff
· A flextime system is in place for staff
· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
· We provide generous maternity and paternity pay
Staff development
· We support staff to undertake training and development, providing funding and time off for study
Values based approach
· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
· We offer free access to a range of wellbeing platforms
· BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.
As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.
We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.
For a job description please click here
Closing date for applications – Thursday 27 November 2025 at 10 am
Interviews to take place – Thursday 11 December 2025, in person
Shortlisted applicants will be contacted by Thursday 4 December 2025. If you have not been contacted by Thursday 4 December 2025, you should assume you have not been shortlisted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Secondments will be considered.
The client requests no contact from agencies or media sales.
Please note: We are currently recruiting for two separate roles - Project Manager and Administrator. However, we welcome applicants who may wish to apply for both roles combined as a full-time position. These roles are usually carried out by one person, with a combined salary of up to £34,000. If you wish to apply for both roles, please complete only one application and clearly state at the top of your personal statement that you are applying for the full time combined role.
About the Role
Working alongside the Managing Director, you will play a key role in supporting the day to day running of the BDD Foundation while leading on key projects during this three month cover period. The primary focus of this role will be to oversee and manage the Overcoming BDD Programme (OBP), ensuring effective delivery, volunteer support and supervision, and a high quality, compassionate experience for all participants.
In addition to the Overcoming BDD Programme, you will provide project management support across other core initiatives, including the Schools Project, Conference planning, and any additional projects that form part of the charity’s priorities during this period. You will work collaboratively with the team to maintain operational efficiency, uphold the charity’s values, and contribute to activities that extend our impact and support the BDD community.
This role also involves HR responsibilities, including overseeing the full employee life cycle of staff and volunteers, reviewing and updating charity policies, and managing any people or volunteer related queries or concerns. Knowledge and understanding of HR processes is desirable, but not essential - this can be discussed at interview or offer stage should it not already be part of your skillset.
This is a meaningful and rewarding opportunity for someone who is organised, values driven and keen to contribute to positive change for people living with Body Dysmorphic Disorder (BDD).
How to Apply
Please submit a CV and a personal statement (maximum 750 words) via CharityJob by 12pm midday on 3rd December 2025.
In your personal statement, please include:
- Why you are interested in the role
- Any connection you may have to BDD or passion for the cause
- The skills and qualities you would bring
- How your experience makes you suitable for this position
Interviews are due to take place on 11th and 12th December 2025
If applying for both the Project Manager and Administrator roles combined, please state this clearly at the top of your personal statement and submit only one application.
This role is open to UK based applicants only and subject to a DBS check.
The client requests no contact from agencies or media sales.
Are you a brilliant event coordinator? Do you have experience developing training events? Can you spot opportunities to inspire, educate and engage audiences?
The SLA supports approximately 2000 members with advice, training and advocacy across the UK. The Events Manager will form an essential part of the SLA team working to run a high quality, inspiring and engaging events and training to help us deliver on our mission to support members, so that more children and young people reach their full potential through the school library. You will lead on the organisation of our annual conference; develop and maintain a calendar of events and training for members and non-member audiences; and support the team with all event related administration and logistics. Events at the SLA include member meet ups (in person and online), events in our branch network across 23 regions, professional development and training, and our SLA Awards ceremonies.
Your work will be at the forefront of our member offer, helping to build links with membership, support members, build relationships with key stakeholders and sponsors, delivering high-quality training and impactful events offer across the year. An agile and flexible thinker, you will be creative, with a flair for spotting opportunities for professional development, and have a keen eye for detail with an ability to manage multiple projects and deadlines. Using your project management experience, you will work with the CEO, SLA team colleagues and subject matter experts and facilitators to develop and deliver a high quality and competitive calendar of events and training.
This is a full time role (37 hours per week) working throughout the year. Find out more about the role including full job description and how to apply by downloading the job specification pack.
Application deadline: 19th December
Interviews: First round interview (online): 13th/14th January
Second round interview in person TBC: 20th/22nd January
Applications without a covering letter will not be considered. No agencies please.
Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
Applications without a covering letter will not be considered. No agencies please.
Helping schools develop vibrant reading and learning communities
The client requests no contact from agencies or media sales.
Job Title: Hertfordshire Project Assistant
Salary: £27,150 (London Fringe weighting)
Position Type: Full time/Fixed term (until December 2028)
Reports to: Scaling Manager
Based at: Remote, with travel to schools in Hertfordshire
Working Hours: 5 days a week, 9am-5pm (flexible)
Pension: School Food Matters matches pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays
This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job purpose
· To support two Project Officers with the delivery of Nourish in 40 schools in Hertfordshire (primary, secondary and SEND settings) over 3 years
Key tasks include
· Recruit schools to take part in Nourish
· Shadow and support project team to deliver in person food audits in schools
· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools in Hertfordshire to improve the food they offer their students
· Provide practical support to the project team with setting up workshops including paperwork and food shopping
· Provide admin support to the project team
· Tailor Nourish resources for Hertfordshire schools where required
· Collect data and maintain accurate records relating to the project
· Gather content for our comms team, website and social media platforms
· Keep project team fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures.
· Maintaining the ethos of the charity and positively promoting our work at all times
· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person Specification
Essential
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Ability to work in a team, and seek help when needed
· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops
· Self-motivated and optimistic with a can-do attitude
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of working in schools
· An interest in food education and children’s health
· Access to a car
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
Are you passionate about school libraries? Do you believe in the power of school libraries to transform children and young people’s experiences in education? Can you communicate confidently to a wide audience and range of stakeholders?
The School Library Association (SLA) supports approximately 2000 members working in schools across the UK with advice, training and advocacy. The School Library Lead will be at the forefront of our member offer and outreach, to help us deliver on our mission to support all those working in school libraries, so that more children and young people reach their full potential through the school library.
This role will lead on providing advice, inspiration and support for schools looking to develop their school library provision and all the benefits this brings. An expert in school libraries, you will be comfortable supporting members 1:1, delivering training to larger audiences, providing consultancy to schools and sector organisations, writing training and resources, or preparing book recommendations. An exciting opportunity for someone experienced in school libraries with knowledge of the curriculum, teaching and learning and children’s books, you will be the first port of call for library advice and expertise, contributing to the growth and sustainability of the membership network.
You will be experienced in developing relationships with a variety of stakeholders at all levels relish a busy role. This will include supporting our Branch network, collaborating on initiatives for development, delivery and new projects as they come online. As resident children’s book expert, you will support with programmes and projects such as the SLA Information Book Award and member book-related events. You will work with your SLA colleagues to develop and deliver high-quality member events and training as well as advocacy events to raise awareness of the importance of school libraries. Using your sector insight, you will identify opportunities for development of initiatives that will support the SLA vision and mission enabling us to reach more children and young people through our work. This is a busy and rewarding role and will suit someone with passion and resilience.
This is a full time role working throughout the year (37 hours per week). Find out more about the role including full job description and how to apply by downloading the job specification pack.
Application deadline: 19th December
Interviews: First round interview (online): 13th/14th January
Second round interview in person TBC: 20th/22nd January
Applications without a covering letter will not be considered. No agencies please.
Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
Applications without a covering letter will not be considered. No agencies please.
Helping schools develop vibrant reading and learning communities
The client requests no contact from agencies or media sales.
The Volunteer Coordinator we are looking for will enjoy this unique opportunity to grow and develop our current volunteer work into a thriving and sustainable programme. Our large Cadbury family home with five acres of beautiful grounds is a retreat centre for justice, reconciliation and peace and, as a result of this role, will become a fantastic space for volunteers to flourish while supporting the physical place, vision and work of the charity.
Our current volunteer work includes a small group of local individuals who meet for a monthly volunteer days to work on the grounds and maintenance, and who support our retreat and fundraising events. A relationship with BT has enabled us to begin to offer voluntary opportunities for their local staff and this area is ready to be developed. Volunteers of all faiths and none are invited, but not required, to participate in the rhythm of prayer at the house, and all have the opportunity to hear about the vision and work as part of their experience with us. To work with our bookings a development plan may look like a more regular midweek volunteer day, a regular Sunday volunteer day and a schedule of individual volunteering tasks to be undertaken when staff are onsite during the week.
This post is initially funded for one year. If the role proves fruitful The Greenhouse will seek grant funding to extend it; however, continuation beyond the first year cannot be guaranteed.
The Volunteer Coordinator is a new and developmental role within The Greenhouse at Barnes Close. It offers an engaging opportunity to join our staff team and build upon a small as-yet underdeveloped volunteer programme in a beautiful and rewarding place to work. They will also enjoy the oversight of a discerning and experienced Board of Trustees.
We will be pleased to receive your CV and a covering letter outlining your experience and suitability for the role, references will be required. The closing date for applications is 05/12/2025, interviews will take place during the week of 8th December.
You are welcome to contact the Director Rev. Helen Lawson with any questions, for an informal conversation regarding the role, or to arrange a visit. For our contact information see our website.
We look forward to hearing from you.
A Place for Justice, Reconciliation and Peace
The client requests no contact from agencies or media sales.