Programme assistant jobs near Cambridge, Cambridgeshire

DFN Project SEARCH is the largest transition to work programme for people with learning disabilities and autism in the world! We are a community that gives voice to a social injustice – did you know that only 5.1% of people a learning disability and or autism, known to adult services, are in work in the UK? Yet 70% of those on our programme secure paid work, at above the minimum wage and an incredible 60% are full time roles.
We are really proud to be a social movement for change that makes clear economic sense, is the right thing to do and enables people to be the best that they can be.

We are evidence based, high aiming and everything we do is based on research. We are committed to continuous improvement and are pace setters in this area. Our programme is based on strong partnerships and our role is to provide the model, tools, training, and quality assurance to enable each participant to flourish. This model has been running for 25 years and once a programme is established it is evidently sustainable. 

Overall Responsibility

Establish, Promote, Support & Develop DFN Project SEARCH Programmes.

Job Summary:
You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes. In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.
You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant new UK focussed materials.

As a Programme Specialist you will be expected to:
- Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and great employment outcomes for the interns.
- Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
- Take an active part in decision making, planning and audit processes of each project.
- Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
- To contribute to the development of a new enhanced UK offer to new and current projects to better prepare our interns for employment.

This is home-based working with travel to sites within a specific region

Job Purpose

The Programmes Coordinator is a member of the Programmes Team, playing a key role in the development and delivery of programmes to strengthen the health workforce and health system in low- and middle-income countries.  The Coordinator reports to the Head of Programmes (HoP) and works with specific country teams across the countries in Africa and Asia where we are currently active.

The Programmes Coordinator plays a critical role in ensuring the quality and sustainability of our work focusing on 4 main areas of activity:

• Project delivery
• Project development
• Project quality
• Capacity development (of grantees or country office teams)

The proportion spent on each, and the specific projects worked on varies within the team.  The programmes team is responsible for delivering centrally managed multi-country programmes, including grants programmes, as well as supporting in-country teams with the delivery of their programmes. One Coordinator may focus exclusively on a grants programme, others on country programmes, whereas others may spend time on a mixture of grants and country programmes. An indication of some of the areas of activity that a Coordinator might be involved in are listed below. The Coordinator role involves some degree of matrix working.

For more details and key responsibilities, please access the attached job pack.

How to apply

To apply for this role please send your CV and a cover letter (no more than 2 pages) through the application link by midnight on Thursday 25th August with ‘Programmes Coordinator’ in the subject line. Please state whether you can work full-time or part-time. The candidate must be able to start by the first couple of weeks of November 2022 at the latest, but earlier if possible.

Interviews will take place in the week commencing 29th August 2022. THET is an equal opportunities employer. The successful candidate must by the start of their employment have permission to work in the UK.

DFN Project SEARCH is the largest transition to work programme for people with learning disabilities and autism in the world! We are a community that gives voice to a social injustice – did you know that only 5.1% of people a learning disability and or autism, known to adult services, are in work in the UK? Yet 70% of those on our programme secure paid work, at above the minimum wage and an incredible 60% are full time roles.
We are really proud to be a social movement for change that makes clear economic sense, is the right thing to do and enables people to be the best that they can be.

We are evidence based, high aiming and everything we do is based on research. We are committed to continuous improvement and are pace setters in this area. Our programme is based on strong partnerships and our role is to provide the model, tools, training, and quality assurance to enable each participant to flourish. This model has been running for 25 years and once a programme is established it is evidently sustainable. 

Overall Responsibility:

Providing quality assurance and support to partnerships, with the aim to raise employment outcomes for interns accessing the DFN Project SEARCH programme. 

Job summary:

You will be required to improve the quality and outcomes of existing DFN Project SEARCH
programmes across a geographical area. This is with the aim of supporting the organisations to
ensure that every intern has the best possible chance to gain full-time paid employment. The focus
of this role is to ensure continuous improvement across all sites, relating to model fidelity and
outcomes. This relates particularly to sites achieving less than 60% employment outcomes.

Our model will mean that our regional Programme Specialists will form new partnerships and
develop new DFN Project SEARCH sites, supporting them through to year one of delivery. These
sites will then be passed to our Programme Impact Co-ordinator team where you will then be
specifically required to nurture these strong partnerships and continue to train and support
colleagues within your area. You may also be required to support colleagues promoting DFN
Project SEARCH in other areas and contribute to the development of relevant new focussed
materials.

Key Responsibilities:

- Promote and train teams in the use of the Annual Delivery Framework, to evidence progress and identify further training / support needs.

- Support the portal administrator to ensure onsite teams are logging intern data and outcomes on the membership portal and provide assistance and training if required.

- Monitor site specific data and documentation, relating to licensing agreements, completion of training modules, completion of audit paperwork and strategic action plans, etc.

- Lead Teaching & Training for Success events for onsite teams to refresh their knowledge of the DFN Project SEARCH model.

- Support teams with bespoke training and guidance as needed, which may include:

- Marketing and communications.

- Programme delivery / structure.

- Recruitment and selection process to identify suitable candidates.

- Roles and responsibilities of the onsite team and wider partnership.

- Guidance on running effective operational and steering group meetings.

- Employer engagement and job development activities using current labour market intelligence.

- Continuous improvement tools.

- Rotation development and quality.

- Raising aspirations and training teams on the benefits of employing a diverse talent pool and inclusive recruitment processes.

- Attend monthly meetings with operational teams to review site progress.

- Coordinate inset days and network sessions relevant to onsite teams and key partners, using feedback and the annual delivery framework to inform content and invite guest speakers as needed.

- Empower onsite teams to conduct annual self-audits of programmes to assess performance against the Critical Success Factors, advising on key actions and best practise.

- Facilitate teams connecting with other sites to problem solve and share best practise.

This is home-based working with travel to sites within a specific region

The Funders Initiative for Civil Society is seeking a Programme Officer to oversee grant-making under its Civic Futures initiative, and to work with FICS’ Director and as part of a wider partnership team to deepen our collective understanding of the field of actors working around the world at the intersection of civic space and national security. This is a remote role, open to candidates worldwide. The deadline for applications is 12 September - please see the job pack for more information.

JOB DESCRIPTION

Reporting to the Programme Deliver Manager, we are looking for someone who is in their element delivering high quality programmes for young people.  The postholder will be responsible for the successful delivery of the Trust’s flagship education programme: AQA Unlocking Potential.  Excitingly we have recently secured additional funding for the programme and so the postholder has an opportunity to oversee its growth. The postholder will also be responsible for coordinating our On Track To Achieve programme (approx. 25 -35) in schools as well as supporting the development of our new school sales offer. 

The role would suit someone who is passionate about young people, brilliant at building and maintaining relationships and who thrives at coordinating multiple projects at the same time.  In the role you will get to meet amazing people including young people, teachers, funders, and work closely with our world class athlete team. 

Ideally the post holder will have experience of working with the education sector.  An understanding and or experience of wellbeing interventions for young people is welcomed.  

If you’d like to discuss the role please contact Sarah Gray, Programme Delivery Manager.

Key responsibilities  

• Building relationships and maintaining relationships with teachers
• Supporting athletes to deliver programme requirements, including providing briefs  
• Supporting with young people recruitment, scheduling delivery dates
• Coordinating launch, midpoint and celebration events
• Supporting with coordination of corporate employee volunteering
• Ensure programme data is captured and recorded in a consistent and timely manner through the Programme Delivery Team’s programme information management tools including Upshot.
• Ensuring the programme is delivered on budget
• Providing regular progress reports to the Trust team to support internal and external impact and progress reports.
• Working within the Trust’s project operating model to ensure colleagues are aware of opportunities and challenges in a timely manner.  
• Ensuring the Trust’s safeguarding policy is adhered to at all times.
• Ensuring data is handled in accordance with DKHT GDPR policy.
• Working close with Business Development team, support with identifying and approach warm schools with our direct school sales offer 

Other responsibilities

• Role model the Trust’s values and behaviours and coach individuals to do the same.
• To ensure that a positive image of Dame Kelly Holmes Trust is projected at all times.
• To contribute to other activities undertaken by Dame Kelly Holmes Trust. 
• To contribute to organisational effectiveness through positive team working.
• To adhere to Dame Kelly Holmes Trust Health and Safety & Safeguarding Procedures.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international, and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. Do you want to use your skills, knowledge and experience to help change the world? You could be our new Campaigns Assistant.

About the role

The Northern Ireland team help us achieve our goal of challenging human rights abuses by campaigning for meaningful change at home and internationally. The Campaigns Assistant is accountable for ensuring our administrative systems are efficiently developed and maintained. You'll develop and manage the office systems that underpin the work of the Deputy Programme Director, which will include, monitoring political developments, liaising with the offices of parliamentary and government officials, supporting litigation, and assisting in the dissemination of our policy and programme work.

The role supports priority campaigns to save the Human Rights Act, oppose the NI Troubles Bill, ensure the realisation of sexual and reproductive rights and more. Further details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You're skilled in building effective administrative systems and have some experience supporting previous campaigns
• You can work confidently independently and identify and establish effective relationships.
• You collaborate and positively contribute to an inclusive culture.
• You also have a good knowledge of UK and NI political systems (desirable but not essential).

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time). 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. See more details of our benefits .

Apply for this role

The vacancy may be closed earlier than advertised if a high standard of applications is received. If you wish to be considered for the role, avoid delay in submitting an application.

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. We are a disability confident organisation. More details of inclusion in the AIUK recruitment process can be found .

Administrative Assistant (Cancer Research Horizons)

Salary: £21,000 - £24,000p.a. + benefits

Contract type/ hours: Permanent / full time 35 hours (flexible working requests will be considered providing they meet business needs)

Location: Cancer Research Horizons, Therapeutic Innovation, Babraham Research Campus, Cambridge (This role is offered with low flexibility, we would expect you to be in the office a minimum of 3 days a week)

Application Deadline: Sunday 28th August at 23.55. This vacancy may close earlier if a high number of applications are received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment.

Are you a self-motivated and sharp-minded individual with strong administrative experience that can help us beat cancer sooner?

About Cancer Research Horizons

At Cancer Research UK, our focus is on beating cancer. As the world's biggest medical research charity, we've helped bring eleven new cancer drugs to market. However, there is still an urgent need to bring more effective treatments to patients faster.

We have recently developed a new approach to driving therapeutic innovation through the creation of Cancer Research Horizons. We have?brought together Cancer Research UK's established drug discovery teams under one organisation and leadership team, combining our unique pipeline of world class biology, cutting edge technology platforms and clinical expertise to 1) bring new treatments to patients faster and 2) tackle the biggest challenges in discovering cancer drugs by seeking out more radical ideas and embracing risk in our bid to achieve success. ?

Based at the Babraham Research Campus, Cambridge, the Milner Institute in Cambridge, Granta Park in Cambridge, the Beatson Institute in Glasgow, the Francis Crick Institute in London, and Newcastle University, Cancer Research Horizons employs ~200 staff from both industrial and academic backgrounds.

We have a major focus on establishing and prosecuting biologically-themed multi-project alliances with industrial partners, or through creation of new companies.

We bring together the best minds in basic and clinical cancer research, the diligence and drive of pharmaceutical and biotech companies, and our in-house drug discovery and alliance management capabilities to deliver breakthrough medicines for cancer patients.

What will I be doing?

We need you to provide administrative support to our team in Cambridge, working alongside the wider team to provide an efficient, comprehensive, and proactive support function.

Make an impact every day by…

• Providing administrative support to staff across all five sites
• Developing and maintaining strong working relationships with staff across our sites while building a level of understanding of how the groups function and what their key priorities are
• Registering staff for conferences, courses, and training
• Working closely with members of the team and contribute to shared goals
• Ordering and taking stock of office and kitchen supplies
• Responding to general queries and signposting them to the appropriate policies and procedures

What skills are we looking for?

The successful applicant will form an integral part of the Cancer Research Horizons team working alongside our scientific staff and operations team. The Administrative Assistant position would suit an efficient and well-organised individual with previous administrative experience providing high level support to multiple members of staff. This role requires a strong team player with excellent communication and time management skills.

You'll be able to bring to the role…

• Excellent organisation and time management skills
• Strong attention to detail
• Experience of working in an administrative position supporting a team
• Experience of managing multiple responsibilities and tasks
• The ability to manage conflicting demand and deadlines
• Excellent working knowledge of Microsoft Office, Word, Outlook, PowerPoint, and Teams.

Application process: In our commitment to Equality, Diversity and Inclusion, we operate an anonymised shortlisting process. Please therefore ensure that you have completed the work history section of the application form and answered all application questions. CVs are required for all applications; however they will not be reviewed until interview stage

What will I gain?

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So, we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, and much more.?We want to ensure that you have the best work/life balance possible, so we actively encourage a flexible working culture for all of our roles wherever?possible.?Depending?on your role, options for flexibility could include homeworking, reduced or flexi-hours, job shares, job splits, and core hours. For the majority of our office-based roles?you'll only be?required to work from a specific location for 1 or 2 days a week on average.?You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your?work.??

Who we are: Transform Justice is a national charity working for a fair, humane, open and effective justice system in England and Wales. We work to promote change by generating research and evidence to show how the system works and how it could be improved, and by influencing practitioners and politicians to make changes to the justice system. We focus on the “dark corners” of the justice system – areas that are often overlooked despite affecting the lives of thousands of people every year. Our current projects include reducing prosecutions for low level crimes by promoting effective methods for resolving crimes without going to court, campaigning for criminal record reform, and reducing the use of pre-trial detention (remand) for children. 

About the role: Transform Justice is seeking an enthusiastic research assistant to play a vital role supporting its work to create a better UK justice system. Working closely with the charity’s director and research and policy lead (and alongside our campaigns and research officer), you will provide high quality research and administrative support to the team across various aspects of our work.  You will conduct research for an exciting new project investigating the effectiveness of the criminal justice response to hate crime. You will also support existing projects such as our work promoting alternatives to prosecution, and our ongoing advocacy against the use of pre-trial detention for children. We are looking for someone flexible, organised, who is able to work on their own and take initiative. You will work remotely using your own equipment with regular travel to London for in-person meetings. 

Main responsibilities and duties:

• Generating research and evidence for reports and briefings: 

  • Undertaking qualitative and quantitative research (phone interviews, survey design, creating tables/graphs and seeking out official data, transcribing interviews) 

  • Carrying out Freedom of Information requests and subsequent data entry and analysis

  • Reviewing and summarising academic and policy publications of relevance to Transform Justice’s work

  • Writing, editing and proofreading reports, briefings and submissions

• Providing administrative support to the team and projects:

  • Financial administration including invoicing and book-keeping

  • Organising meetings

  • Preparing and sending stakeholder correspondence

• Providing support for the drafting of funding applications

• Other reasonable duties as required

Skills and experience:

• At least one year of work experience in a research or policy-related role

• Demonstrable qualitative and quantitative research skills

• Ability to work remotely with little supervision and use initiative to achieve your objectives, seeking advice and support when needed

• Flexible, willing and enthusiastic to work on a range of different projects and tasks

• Strong attention to detail and proven ability to produce accurate work

• Ability to communicate clearly and concisely in writing 

• Excellent computer skills, with knowledge and practice of Word and Excel 

• Committed and driven to help achieve the aims of Transform Justice 

• Graduate degree or equivalent relevant experience. Desirable: knowledge of criminology/criminal justice.

How to apply: Please submit a CV and a one-page personal statement through the CharityJob website by 6pm on Sunday 4th September. The personal statement must outline how you meet the first four skills and experience listed in the job description. Interviews will take place on 14th or 16th September 2022 and will be conducted in person in London.

Candidates for interview will be notified by email. We are sorry that due to limited staff capacity we are not able to reply to all applicants.

Transform Justice is committed to fair recruitment and the inclusion of applicants with criminal records. This position is covered by the Rehabilitation of Offenders Act 1974. For this role, the disclosure of a criminal record is not required. 

To reduce bias in the hiring process, Transform Justice uses CharityJob’s anonymous recruitment process. This automatically replaces personal information (i.e. name and email address) with pseudonyms on cover letters and CVs until we invite a candidate to interview.

Executive Assistant

The Executive Assistant provides efficient administrative and general support to the CEO and Senior Management Team to assist them in fulfilling their roles effectively. They act as a PA to the CEO – managing diaries, coordinating meetings, handling correspondence and arranging travel and accommodation as required – and are a central point of contact for the Board of Trustees.

The Executive Assistant supports other members of the Senior Management Team to manage HR, finance and governance systems and processes of the organisation, maintaining strict confidentiality when handling sensitive material. The Executive Assistant also works alongside other staff across the organisation to help with coordinating meetings, away days and events and ensure the effective administration of the organisation’s activities.

• Part time, 15 - 22.5 hours per week; to be worked over a minimum of 3 days
• £26,250 per annum (pro rata), plus 3% pension contribution

Closing date: 12 noon on Monday 5 September 2022.

Interviews will be held on the week commencing 12 September 2022.

NL Recruitment is currently looking for an Executive Assistant to the CEO for a dynamic and fast-growing education related charity.

Providing support to the Chief Executive and members of the Executive Team, you will effectively support the Chief Executive with liaising with high profile stakeholder and arrangements for corporate events. You will also:

• Be responsible for diary management
• Provide effective Executive Office support, arrange, and manage Executive and Board meetings
• Take accurate minutes of meetings, ensuring decisions and committee meeting are communicated and actions followed up
• Manage arrangements for board meetings and events

Our client is looking for an experienced Executive Assistant who has knowledge of office administration, system, and procedures. You will also have:

• Experience in diary management and arranging events
• Experience of taking and submitting accurate minutes
• Flexible and adaptable to changing workloads

The role is offered full-time, fixed term contract of 6 months, remote working with occasional travel to London office.

The Grant Funding Assistant processes applications from food banks including the awarding and paying of grants to food banks in the Trussell Trust network.  They maintain data on grant applications and awards, for routine processes and for communications with grant applicants. 

Role responsibilities

· To deliver clear, informative and timely communications about the grant funding programme to stakeholders, including to potential and actual grant applicants, and foodbank-facing staff

· To administer efficient recording, processing and reporting of data in relation to grant applications, awards and payments

· To systematically undertake the thorough and prompt checking of new grant applications, including for completeness, eligibility and compliance with guidelines and criteria

· To convey clearly with grant applicants where actions are required, and monitor completion of those actions

· To clearly and promptly inform applicants of the outcome of their grant application

· To provide the finance team with accurate data to ensure timely payment of grants

Person Specification

Technical skills and minimum knowledge:

· Sound experience of using database systems with large data sets (preferably CRM software such as Salesforce)

Behaviours and competencies:

· Demonstrates a commitment to the values of the Trussell Trust

· Role models inclusive behaviours and values

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds 

· Excellent communication skills, both written and verbal

· Excellent attention to detail

· Is able to work through challenges in positive and effective ways

· Is able to prioritise workload and work to deadlines

· Has excellent customer service skills

Key Stakeholders

· Food banks

· Area Managers

· Finance

Our Values

The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.

Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued.  We welcome people of all faiths and none and those that are committed to these values.

We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.

Location: London or Remote
Contract Type: Full time, Fixed Term Contract
Salary: £28,695 - £33,759
Benefits Competitive

About the roles
The Domestic Abuse Housing Alliance (DAHA) is offering an exciting opportunity to take on the role of Regional Lead, to offer support and guidance to local authorities and housing providers seeking DAHA Accreditation. We are particularly excited to be opening up two posts (one for North of England and one for London & the South East) at this time to join this growing team and manage demand for our services. The Regional Lead roles are solely funded through DAHA Membership & this is a real opportunity to be part of the evolution that is seeing housing’s response to domestic abuse improve so that survivors get the right response first time every time.

If you have relevant frontline experience in either or both sectors and have a real passion to end domestic abuse this may be for you.

You will have the confidence and skills to build relationships with local authorities and housing providers and guide them through the DAHA accreditation process. You will be comfortable and experienced in written and verbal communication, including writing professional reports, and giving presentations to operational and strategic partners, both in room and virtually.

You will work well within a team, as well as having the confidence to work independently. You will represent the principles and values of the DAHA partnership and Standing Together Against Domestic Abuse.

Both roles are home based with some travel possible across the regions and to the ST Office in Hammersmith, London as required.
We value and recognise the skills of those who have lived experience of domestic abuse, although this is not essential, and you will never be asked to disclose your own personal experiences. We also welcome anyone who identifies as being part of an under-represented community.

About DAHA
The Domestic Abuse housing Alliance (DAHA) is a partnership between Standing Together Against Domestic Abuse (STADA), Gentoo and Peabody housing associations. We are the leading specialist domestic abuse organisation supporting housing providers to improve their response to domestic abuse, through our membership model, accreditation framework and training packages. We use our practice-based experience to work alongside partners across the housing and domestic abuse sector to influence policy and national decision making through our DAHA-led National Domestic Abuse & Housing Policy and Practice Group

About Standing Together Housing Team
DAHA is a part of our wider Housing Team at STADA, which includes our Whole housing Approach Team, Housing First and Homeless team and DAHA. We work with housing providers across all tenure types to ensure that survivors in any housing circumstances, and with a variety of housing needs, receive an effective, safe and support response from housing providers, as a part of a wider Coordinated Community Response to domestic abuse.

How to apply
To apply we ask you to follow the link to Hireful and write a statement, in no more than 800 words, detailing why you want this role and how you meet the criteria outlined in the person specification which you’ll find in the job description below.
.
Application deadline: 5pm, Friday, 9 September 2022.
Interview: Interviews will take place in the week of 19 September 2022
Ref: 135 678

Job Title: Recovery Operations Administrator

Region: Homebased

Directorate: Operations

Contract: Permanent
Salary: £19,656 - £20,188 per annum

The Role

At the Royal British Legion, we believe in building on potential. As a Recovery Operations Administrator, your ability to deliver on administrative and data processing tasks, as well as working with stakeholders both internal and external that support beneficiaries through their Recovery programme, could have a real impact on people’s lives.

We are looking for an experienced administrator to join our Recovery Services Team to help support and successfully deliver the Royal British Legions new and exciting Recovery Services strategy.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As a Recovery Operations Administrator, you will be responsible for all administration and data processing. You will work with stakeholders both internal and external that support beneficiaries through their Recovery programme.

If successful, the main duties of your role will be:

• To support in the management and development of systems and processes for the Recovery Service.
• To assist the Recovery Operations Manager (Customer Services) in the administration and auditing of all Recovery Educational Programmes.
• To provide and distribute documentation for approval as directed, ensuring that all policies and procedures are adhered to.
• To assist with the maintenance and compliance of the Quality Management System.
• To produce, analysis and present data needed to support the Recovery Team.
• To assist with ensuring the Recovery Service is compliant and meets GDPR regulations in line with the organisations policy.

About the Royal British Legion

Across the country, in every city and on every street, RBL is there to support our Armed Forces community.

It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive.

If you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, whatever your background, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.

How to Apply

Please click ‘Apply Online’

Closing date for this role is: 22/08/2022

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

The primary functions of the role are to:

• Be responsible for engaging, inspiring, and developing a new demographic of supporters across the education sector alongside the retention of an existing and loyal supporter base
• Refresh and expand Lepra’s bank of education material, with a specific focus on links to the KS2 and KS3 curriculum
• Work closely with colleagues in India and Bangladesh to develop a “buddy” programme
• Achieve an annual unrestricted income target

The successful candidate will have experience of some of the following; 

• Managing a strong pipeline via telephone, remote, or face to face negotiations to generate fundraising income
• Demonstrable experience of developing meaningful, lasting, and positive relationships to inspire and motivate supporters on a consistent basis
• Strong problem-solving ability and confidence to bring in new ideas and drive them forward
• Use of CRM databases, processing of information and maintaining records

They will be

• Ambitious, self-motivated, and adaptable to make the most of this exciting opportunity
• A self-starter, able to work accurately on own initiative and to tight deadlines in a team environment
• Be able to work in a team and to demonstrate a flexible approach to work
• Able to analyse and act on data
• An effective communicator both verbally and in writing, adapting style to suit the audience, for example supporters, colleagues, partners, NGOs
• Commitment to the principles of the charity sector and values of Lepra

They must be a car owner and be able to use the car for business travel

Amongst our benefits are;

• Contributory pension
• 26 days annual leave (plus bank holidays)
• Free Life Assurance to four times salary
• Study and professional fees support   
• Cycle Scheme 
• Opportunity to visit our programmes in India & Bangladesh

Please apply with a cover letter and CV. We will start our processes upon receipt of applications and may choose to close the application process early. 

We are an equal opportunities employer and encourage applications from all sections of society and from applicants who do not meet the full criteria but are looking for a step up in their career. We cannot offer sponsorship so you must have the right to work in the UK.