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Job Role: Domestic Violence and Abuse Co-ordinator
Salary: £26,200 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Somerset
Additional information:
A valid driving licence and access to own vehicle
Participation in an on-call out-of-hours rota
Regular travel across the Somerset area
Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
About Alongside:
Alongside is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Domestic Violence and Abuse Co-ordinator, you’ll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you’ll carry out in‑depth needs assessments and develop tailored support plans that reflect each individual’s circumstances, strengths, and goals.
You’ll provide compassionate, trauma‑informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you’ll walk alongside survivors every step of the way — empowering them to move forward with safety, dignity, and confidence.
This is a deeply rewarding role where your work will make a meaningful, lasting difference every single day.
What you’ll be doing:
Conduct key works sessions on a regular basis whilst developing individual support and risk management plans.
Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs.
Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to immediate attention of a manager.
Collaborative multi-agency working to advocate for survivors ensuring their needs are met.
Maintain accurate client records using our system, INFORM.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
Understanding of domestic abuse including the impact this has on victims and their children.
Experience working in a housing, social or health care setting.
There are many great reasons to join our team!
Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
30% staff discount at Alongside charity shop
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Great opportunities for career development and free monthly training sessions from experienced facilitators
For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Family Support and Group Coordinator
Salary: £31,000 per annum, FTE
Hours: Part-time, 25 hours per week
Contract: Permanent
Location: Home-Start Elmbridge, Walton-on-Thames
Responsible to: Director of Services
Home-Start is one of the UK’s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling.
To meet the increased demand for our services we are recruiting for an additional Family Support and Group Coordinator.
About the role
As Family Support and Group Coordinator, you will be responsible for:
- Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion
- Implementing good safeguarding practice in all areas of work, promoting children’s welfare at all times
- Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers
- Planning and running Home-Start Elmbridge group/s as required
- Ensuring effective communication and working in partnership with other professionals
We’re looking for someone with:
- Proven experience of supporting parents and young children in a paid or voluntary capacity
- A solid understanding of safeguarding practices and experience working with vulnerable families
- Knowledge of current legislation and policies relating to children and families
- Knowledge of other agencies providing services for children and families
- Ability to supervise and manage volunteers and to work as part of a team
- Excellent written and verbal communication skills and relationship building abilities
- Excellent organisational and interpersonal skills
- A commitment to the values and ethos of Home-Start
- A clean driver’s licence and access to a car
- Ability to work flexibly, occasional evening or weekend work
What we offer:
Home-Start Elmbridge is a supportive, family friendly employer. We offer:
- Flexible working (within service need)
- Generous annual leave
- Pension contribution
- Ongoing training and professional development
- The opportunity to be part of a well-respected local charity making a meaningful difference to families’ lives
This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge’s Safer Recruitment Policy.
Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion.
We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process.
Schedule and Interview Process
- Closing date: Friday 7th August 2026
- Shortlisting: Candidates notified by Wednesday 12th August 2026
- Formal interview: Tuesday 18th August at Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.