About Hope for the Young

Since 2008, Hope for the Young has been removing obstacles to young refugees and asylum-seekers’ education and wellbeing through financial and mentoring support. We currently run two key projects:

The Education Fund supports young people who, due to their immigration status, have no access to student finance to enable them to go to college or university. We provide grants to pay for tuition fees, living allowances and travel expenses to enable them to access education.

The Mentoring Project supports young refugees and asylum-seekers aged 16-25 by matching them with trained volunteer mentors across London who provide weekly one-to-one support, tailored to the young people's needs.

About this role

Since 2008, The Education Fund has been providing financial support to refugees, asylum-seekers and undocumented young people to enable them to access education across the UK.

In 2020, we would like to transform our Education Fund into a new "Grants and Advocacy Programme.” The Grants and Advocacy Programme will continue to offer financial support to those seeking access to education, but in addition, we will begin offering tailored advice and support to those who receive funding from Hope for the Young. Having listened to the feedback from previous grantees, referrers and the wider community, we know that developing a more holistic service is essential for our grant recipients to not only access, but succeed, and move successfully beyond education.

Historically the Education Fund has been administered by Hope for the Young’s Trustees on a voluntary basis. However, we have secured funding to recruit a new Grants and Advocacy Coordinator who will take over the day-today allocation and management of Hope for the Young’s grants. The successful candidate will be responsible for assessing young people’s financial needs, shortlisting applicants and allocating grants based on the programme’s eligibility criteria, priorities and funding availability. You will be required to liaise with colleges, universities, referral partners, and young people on a regular basis to ensure grantees receive effective and timely support. Part of the new service will require you to meet with Hope for the Young’s grantees once they have been awarded a grant to further assess their needs and educational objectives and provide appropriate guidance and advocacy to help them succeed with their goals.

In the months that Hope for the Young recieves fewer grants, the Grants and Advocacy Coordinator will also be responsible for designing and implementing an Ambassadors Programme within the new service. This will aim to bring together the young people supported by Hope for the Young to increase their involvement in the charity’s activities, develop skills in advocating their right to education, and raise awareness, engagement and support for Hope for the Young's services. We are therefore looking for somebody with experience facilitating youth-led groups who can inspire and motivate young people to make their voices heard. This could be through attending events, joining campaigns and being active online through social media. You will also be required to assist with the monitoring and evaluation of the project by sending out feedback forms and providing regular impact reports on individuals and the Grants and Advocacy Programme as a whole.

We are looking for an outstanding candidate who is passionate about equal access to education and has experience providing advice and support to young people – ideally refugees – to enable them to reach their full academic potential. You will need to have a background in, or strong knowledge of the UK’s education system and the obstacles young migrants face in accessing and remaining in education. We require somebody with strong administrative and organisational skills. Previous experience of grant management will be an advantage.

You will be one of only four members of staff working alongside a team of dedicated volunteers. Being part of a small team, you will get the opportunity to contribute ideas and help to shape Hope for the Young as we grow and support more young people each year. If you think you have the skills and experience to be our new Grants and Advocacy Coordinator, we would love to hear from you.

The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.

Main duties and responsibilities

Grant Management

1. To manage the day-to-day allocation of Hope for the Young’s grants to refugees, asylum-seekers and undocumented young people.

2. To receive and respond to email and telephone enquiries regarding the Grants and Advocacy Programme and to keep referral forms and the database up to date.

3. To review referral forms and assess young people’s eligibility and financial needs.

4. To ensure all applications contain the relevant documentation and evidence required.

5. To shortlist applicants and award funding based on the programme’s eligibility criteria, priorities, and funding availability (for the first 3-6 months, decisions will be made in consultation with the designated Trustees).

6. To agree a payment and reporting plan with each applicant and ensure Hope for the Young and grantees both comply with this.

7. To manage the annual grant budget and ensure full allocation of funding each year.

8. To request attendance records and send reminders for future funding rounds.

9. To ensure all applicants undergo a smooth application process and that all grantees feel welcome, valued and part of Hope for the Young.

Networking and Partnerships

10. To work with refugee community organisations and statutory agencies to create referral and access pathways into and out of the Grants and Advocacy Programme and to promote the project as widely as possible.

11. To research and maintain a list of refugee support organisations and other funding opportunities to signpost or refer applicants to for further support.

12. To liaise with referrers and applicants to ensure funding applications represent a true reflection of need.

13. To maintain communication with colleges, universities, referral partners, and young people on a regular basis to confirm Hope for the Young’s financial commitments and ensure grantees receive effective and timely support

14. To advocate on behalf of successful applicants when they require additional support in speaking with colleges, universities, and other support organisations. This could be through letters, phone calls or supporting statements.

Advice, Support and Advocacy

15. To meet with successful grantees to understand their goals and provide email, telephone and face-to-face advice and support to increase the chances of them accessing, succeeding in, and moving successfully beyond education.

16. To plan and facilitate reviews with applicants at the start of their grant periods and at least every 6 months afterwards to ensure they are on track to achieving their academic and personal goals.

17. To provide support that will help grantees develop skills leading to increased levels of education and employment and support them in making choices which will help them improve their physical, psychological and social well-being.

18. To maintain regular communication with grantees throughout their grant period to maintain engagement and keep them informed of important dates and events.

19. To provide one-to-one ad-hoc advice and support when applicants face difficulties succeeding or remaining in education.

20. To research, upload and disseminate information to grantees about local activities, volunteering, work experience, training, and job opportunities through emails and newsletters.

21. To provide supporting letters and references for grantees when required.

22. To help organise and deliver Hope for the Young’s social events such as annual celebrations and award ceremonies for all grantees, volunteers, and others within Hope for the Young.

Ambassadors Programme

23. To establish a youth-led Ambassadors Programme for Hope for the Young’s beneficiaries and inspire and engage new and existing grantees to get involved in the programme.

24. To coordinate, organise and deliver training to Ambassadors, with the support of external organisations, which will support them to develop their skills in areas such as public speaking, organising events, writing in the media, and campaigning.

25. To research and facilitate ways for grantees to become more involved in the planning and delivery of Hope for the Young’s services.

26. To support Ambassadors to advocate for equal access to education through working with other organisations and joining campaigns which influence policies affecting young migrants in the UK.

27. To facilitate a shared culture of co-operation and joint learning.

Monitoring and Evaluation

28. To keep proper records of contact with young people and provide regular statistics in reports.

29. To assist with developing and implementing an effective monitoring and evaluation framework to assess the impact of the Grants and Advocacy Programme. This will involve carrying out evaluation forms, satisfaction surveys and reviews.

30. To attend regular supervisory sessions with the Head of Programmes and Development and produce verbal/written reports on the project as appropriate.

Other Duties

31. To ensure safeguarding, child protection and vulnerable adult processes are in place and adhered to at all times.

32. To work with and oversee a core volunteer who can assist you with your tasks.

33. To represent Hope for Young at external meetings when required.

34. To support the customisation and development of our new database with the aim to increase the quality and productivity of service delivery.

35. To develop and maintain good relations with potential and existing donors and identify future funding opportunities to ensure sustainability of the service.

36. To process all expenses, invoices and receipts in line with financial management systems and adhere to allocated budgets in line with funding requirements.

37. To act at all times in compliance with all policies and procedures of Hope for the Young and ensure filing and storage systems are managed in line with GDPR.

38. To undertake training relevant to the job in order to keep up to date with issues relevant to providing a good service for refugee and asylum-seeking young people.

39. To undertake any other appropriate duties relevant to the post

Further Information

• You must have the right to work in the UK to apply for this job.
• You must adhere to Hope for the Young’s Equal Opportunities Policy at all times.

• Your employment at Hope for the Young is subject to two satisfactory references and an enhanced DBS check.
• There is a 3-month probation period for this role.
• Ideally the successful candidate will start on or before 1st April 2020.
• Salary will be negotiated dependent on experience.
• In the application form please demonstrate how you meet the person specification of this post and explain why you would like to work for Hope for the Young.
• The closing date for applications is 9am on Monday 10th February 2020.
• Interviews will be held on the 18th and 20th of February 2020.

Friends of Moorfields is a thriving and active, member-led charity which has been supporting patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases, for over 55 years. The Friends provide a range of services to support the work of the hospital including managing the team of over 200 volunteers.

The Volunteer Support Officer is an exciting and challenging role, which has come about as a result of our strategic aim to significantly expand and build on our existing volunteer team. The successful candidate will be responsible for assisting the Volunteer Services Manager in the, recruitment, administration and support of an additional 200+ volunteers by 2020, working throughout the main hospital at City Road, and some of the larger Moorfields Network Sites.

The post-holder will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, numerate, and who enjoys the challenges of supporting a small and friendly team. They will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.

Proposed Interview Dates: Tuesday 29th  January 2020

Please email CV and Covering Letter

***NO RECRUITMENT AGENCIES PLEASE.***

A new role created to lead Jami's existing volunteering programme and develop Compeer's community based mental health programme. 

Develop effective systems for the recruitment, induction, training, supervision and retention of Compeer at Jami volunteers, administer a programme that utilises volunteers in supportive friendship relationships with people who experience mental illness.

Our 220 volunteers play a significant role in Jami, providing essential support in our hubs and at Head Room Café; through hospital visiting and befriending; providing financial or benefits advice; fundraising trust research; through hospitality for Jewish festivals and beyond.

Employment Advisor

We are seeking an experienced Welfare to Work advisor who had a track record of supporting unemployed people into sustainable employment. We are looking for someone with excellent interpersonal skills to provide in-work support and also build relationships with partners and employers.

You will be tasked to engage with the local Job Centre staff for referrals onto the Central London Works (CLW) programme as well as provide initial face-to-face engagement with clients at the Job Centre.

Employment Advisor Responsibilities:

- Enable clients to understand the local labour market and have access to local vacancies
- Ensure the career support covers all aspects of employability, including workshops, applications forms, interview, preparation and job search
- Successfully understand, implement and deliver to the programme specifications
- Effectively outreach, engage and recruit clients as well as maintain a network of relationships with interested stakeholders and referring agencies
- Be competent in updating and maintaining CRM data management systems both internal and external, ensuring client data is recorded, uploaded and filed correctly
- Responsible for keeping up to date and accurate records on all clients, including a high quality skills action plan, CV, Skills Analysis and SMART Goals
- Keep up to date with changes in legislation, in particular employment law and welfare benefits.

Employment Advisor Requirements:

- It is imperative to have high quality administration skills and the ability to use data management systems to track client progress and update client outcomes.
- Educated to Information Advice and Guidance (IAG L3 or L4) Level 3 as standard
- Knowledge of supporting people with complex backgrounds
- Understanding of clients who are long term unemployed, have barriers to work and have health conditions from a variety of backgrounds and at different levels
- An understanding of and commitment to equal opportunities
- At least two years’ experience working in a highly targeted employment service and proven experience in offering SMART information advice and guidance
- Target driven with proven record of achieving KPI’s to timeline and compliance
- Proven experience of working with people with barriers to employment
- Proven experience of supporting people into sustained employment (13 & 26 weeks and beyond)
- Proven experience in supporting client’s with in-work support
- Proven experience in using data management systems for recording client information accurately

About Bromley by Bow Centre:

The Bromley by Bow Centre is a vibrant community charity in the heart of East London. It has a national and international reputation for its highly innovative approach which inspires and empowers local people to transform their lives. The Centre delivers an incredible range of projects based on a unique model that combines social entrepreneurship, the arts, learning, social support, horticulture and holistic and integrated health programmes.

The charity supports families, young people and adults of all ages to learn new skills, improve their health and wellbeing, find employment and develop the confidence needed to achieve things they could never have dreamed of.

Location: London, E3 3BT

Job type: Full Time, Fixed Term Contract until 31st December 2020 (contract extension based on delivery)

Salary: £28,000 per annum

Benefits: 27 days plus 3 days Christmas Closure and 8 bank holidays, We don‘t expect you to work on your birthday! Pension Scheme

Closing date: 12th January 2020

You may have experience of the following: Employment Advisor, Employment Adviser Work Advisor, Recruitment, Sustainable Employment, Work Placements, Recruitment Coordinator, Employer Engagement, IAG, Charity, Charities, Third Sector, Not for Profit, NFP, Welfare etc.

Ref: 91073

This is an exciting opportunity to ensure that children with muscle-wasting conditions, and their families, get the care and support they are entitled to.

Applicants

The successful applicant should have a SEN Teaching or Supervision, Social Work or Occupational Therapy background.

Expectation in the role

1. Meet families in outpatient clinics at GOSH to offer support and signposting
2. Take on advocacy casework – working with GOSH Family Support Officer/Social Worker
3. Arrange and deliver fun and information events outside of the clinic
4. Operate thorough record keeping on case work and any work with families
5. Identify volunteers and support the Volunteer Engagement Manager to recruit and empower volunteers to manage and lead local Muscle Groups and peer support groups

Please be aware this is a 2 year contract.

Please download the job description to see full role responsibilities.

About us

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 70,000 children and adults in the UK.

Benefits

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, season ticket loan, ride to work scheme, health cash plan, and an employee assistance programme.

Location

This role is based at our office in Southwark, London. It is within a short walking distance of Southwark and Borough Tube stations. It is also a short distance from Waterloo Station, London Bridge Station and Blackfriars Station. We are also a 5 minute walk from the Tate Modern and Southbank, perfect place to go for lunch during the warm summer months.

In order to apply, please click on the Apply Now button and send your CV with a covering letter detailing why you are best suited for the role.

Interviews due to be held on Monday 3 February.

Unfortunately due to the high volume of applications we receive we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

Community House, Bromley

Age UK Bromley & Greenwich is the leading voluntary sector provider of services for older people, working across both boroughs with a reputation for quality and innovation.

About the Role

We are looking for an experienced professional to work alongside colleagues providing specialist information and advice to older people. The post holder will provide support to older people, their carers, relatives and friends in person, over the phone and in writing. The post holder will have experience of providing person centric support and have an in-depth knowledge of the issues likely to affect older people such as Lasting Power of Attorney, succession, care provision and housing whilst always ensuring the welfare and wishes of the older person are heard and taken into account.

About You

• Do you have excellent interpersonal skills?
• Do you have an ability to empathise with the unique issues that older people can face?
• Are you adept in IT?
• Are you well organised and flexible?
• Do you want to be part of this vital and rewarding service?

If so, we would welcome your application.

For further information about the role, the benefits of working for Age UK Bromley & Greenwich and to apply please visit our website.

Closing date: midnight, Sunday 16 February 2020

Interview date: Friday 21 February 2020

Please note we do not accept CV applications.  No Agencies, thank you.

Half a million girls, young women and adults are involved in Girlguiding across the UK. We give girls the chance to discover their full potential and encourage them to be a powerful force for good. Members, volunteers and parents often have questions and sometimes need to give feedback or make complaints.

We’re looking for a Complaints Officer to help us to keep delivering a great service. You will be part of a busy and friendly delivery team aiming to deliver the highest standards of customer care and help solve problems.

Working closely with the Senior Complaints Officer and Complaints and Compliance Manager, as well as volunteers across the charity, you will help us manage complex cases and concerns. Using your knowledge and skills you’ll also help us develop resources that support our volunteers in delivering efficient complaint and conflict handling.

You will have experience of managing complaints, ideally at a complex organisation, as well as developing training and information resources on handling complaints and concerns. You will be able to work confidentially and handle sensitive conversations with confidence. You will be computer literate in MS Office, an excellent communicator, and committed to supporting Girlguiding to be an inclusive and caring charity.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change – improving attitudes towards mental health. While Girlguiding’s young members may be girl only, our staff team is mixed gender. We welcome applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or mental), gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, and sexual orientation.

We are looking for an enthusiastic, positive and solutions-focused individual to join our team at an exciting stage of development. 

The role will work with communities, volunteers and partners to develop Neighbourhood Watch in areas requiring focused support, for example areas of high crime and high social disadvantage.  Through understanding local needs in these areas, Neighbourhood Watch will be clear on what structures can be put in place to best support volunteers and connect them with local partners to enable continued success.

This role will be a valued member of the team and managed by the Head of Membership and Community Engagement.  As the team cover England and Wales, regular travel across England and Wales will be involved with occasional overnight stays.

St Joseph’s Hospice in Hackney has been serving the people of Hackney, Tower Hamlets and Newham since 1905. The modern Hospice is proud of its roots in the community and of the founding vision of the Religious Sisters of Charity who remain closely supportive of the work we do.

Building meaningful relationships with our supporters, including community groups, local schools and businesses, is at the heart of our fundraising and our Community Fundraising Manager will play a pivotal role in developing long-term relationships with the local community to support the work of the hospice.

We are looking for someone with experience in community fundraising, particularly at a local level, who is inspired by the work of the hospice, to be self-motivated and passionate about developing a supporter-focused community fundraising strategy that keeps St Joseph’s Hospice in the heart and minds of the local community.

With demonstrable experience of delivering on fundraising targets, you will be able to write budgets, develop fundraising campaigns, organise community events and provide first-class stewardship to our supporters. You should also be skilled in communicating with a wide range of supporters and managing volunteers.

If you would like to join our small, dynamic fundraising team, please send your CV and supporting statement via the Apply button.

St Joseph’s Hospice is committed to celebrating and promoting inclusion.

Candidates are encouraged to apply early.

Successfully shortlisted candidates will be interviewed on a rolling basis. 

NHS England describes Social Prescribing as "focusing on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. They connect people to community groups and statutory services for practical and emotional support." 

A key part of the SAIL navigation role is making sure that people are safe and independent at home. For example, Navigators may identify possible trip hazards such loose carpet fittings, or smoke alarms not working etc during a home visit. Navigators will then refer clients to our free in-house handyperson services. Older people may be socially isolated so a Navigator may inform them what social groups are available and help them access it. The SAIL Care Navigator acts as the link between the older person and other services, involving family members, volunteers and partners where relevant to support the implementation of the plan. 

SAIL Care Navigators currently take referrals from the SAIL checklist, visit people at home and use person centred thinking tools to support older people to create and implement support plans to address isolation and malnutrition and any other goals the person wants to achieve. 

AUKLS enjoys an open and participative working environment. We work to our core values of being supportive, professional and person centred. These are reflected in the way we work with older people, with each other and with our partners. Teamwork, collective responsibility and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.

AUKLS strives to provide a supportive working environment for all staff and volunteers in order that they can develop personally and professionally and acquire new skills.  The contribution made by staff and volunteers in achieving the organisation’s goals is recognised by all.

This job description does not provide an exhaustive list of tasks and activities as all posts within the organisation are subject to evolution as the organisation develops and grows.

This post is a temporary contract until end of April 2020 with possible extention subject to funding - Training provided.

If you would like to discuss the role please contact Syeda Hussain - details can be found on our website 

We do not accept CVs - please complete the application pack provided.