We are a registered charity dedicated to improving the quality of life for the people of Cambridgeshire. We awarded over £3.8m grants in 2020/21 but we need support to do more. 

We work with many partners to:

• Actively inspire philanthropy & increase permanent resources for Cambridgeshire
• Invest in important community programmes through grants
• Provide leadership on critical community issues

Over the past 18 months we have taken a leading role in response to the Coronavirus pandemic. CCF created the Cambridgeshire Coronavirus Community Fund, which raised and dispersed over £1.3m to projects tackling the impacts of the pandemic.

And that's on top of our normal work. We are an accredited member of the UK Community Foundation Network and have been supporting Cambridgeshire and Peterborough since 2004.Our unique approach is based upon empowering communities to identify how to enact positive change from the ground up. Last year we awarded almost £3.8 million to support our local communities and address need across our county. 

THE ROLE

The postholder will develop promotional campaigns, content, press coverage, social media content, digital communications, and marketing resources, working closely with the CEO, HoP and Grants team. This will inspire greater support for CCF and its work through a targeted programme of supporter engagement, stakeholder communications and brand building.

This post is a new role and will build on a strengthening profile for CCF, with a focus on target segments of corporates, High Net Worth individual donors, trusts and community fundraising.

• A new role to develop and implement CCF’s marketing & communications strategy
• Develop effective communications and marketing activities to promote CCF and engage with a wide range of stakeholders and new donors
• Build on CCF’s current profile to significantly grow profile and reach a broader audience and supporters
• Support the CEO and HoP to develop a donor pipeline by researching new opportunities and markets including private donors, corporate, professional advisor firms
• Create impactful marketing campaigns and resources to enable reach to these targets
• Support the Grants & Operations Manager to continuously improve CCF’s donor communications and to demonstrate impact
• Lead on specific marketing, communication, and events projects as and when required

KEY RESPONSIBILITIES

• Create and add content to, curate and manage CCF’s website (a new one is under development and will require content creation and updating) to ensure that it is impactful, up-to-date, relevant, informative, accessible and user friendly
• Create marketing resources and content to help grow income streams with current donors, new donors, and securing legacies from current and potential donors
• Maximise the impact of CCF’s work and develop its brand through the planning, development, and delivery of internal and external communications through channels including website, newsletters, digital marketing, social media, and publications
• Ensure CCF branding is impactful, effective and is reflected consistently in all formats of communication throughout CCF
• Prepare and disseminate press releases to promote CCF and funded projects
• Support the CEO in developing CCF’s fundraising resources and community fundraising campaigns in partnership with local media
• Create content and lead the strategic use of social media (Twitter, Facebook, LinkedIn and others) and support colleagues in their use
• Support the Marketing & Communications Committee, HoP and colleagues in the creation of successful events, leading on promotion, organisation and marketing
• Work with the grants team to develop fund reports, case studies and e-bulletins which are targeted to potential grant applicants and other stakeholder groups
• Work with the Grants & Operations Manager to promote CCF’s impact through impact reports, case studies, local media interaction, partnerships, and social media
• Support colleagues in enabling their own communication activities with blogs, social media support, copy writing and design
• Lead on promotion of the Friends of CCF scheme to recruit new Friends
   

General

• Work in accordance with the values, policies, and procedures of CCF.
• Work withing CCF’s performance management approach including setting & reviewing progress against objectives, training and other personal development as required.
• Assist the CEO in maintaining a strong relationship with the Board of Trustees, attending relevant board and Committee meetings.
• Promote equal opportunities (in terms of race, religion, gender, sexual orientation, disability, and other forms of discrimination) throughout all aspects of CCF’s work.
• The post will require occasional travel across Cambridgeshire and occasionally other UK locations.
• The post holder will need to be flexible and adaptable and undertake such duties as may be reasonably requested from time to time by the CEO.
• Undertake any other duties which may, from time to time, be necessary to further the work of CCF

Attitudes, values and personal qualities

• Commitment to the mission and values of CCF and its role in promoting effective philanthropy, providing a service for major donors, and improving the lives of people and communities in Cambridgeshire - tackling inequality and overcoming disadvantage
• Passion for charity marketing & communications to raise awareness with donors, the community, and stakeholders
• Positive, resilient, and supportive of others
• Commitment to the principles of equal opportunities and respecting diversity

Essential experience

• At least two years’ experience of a marketing or communications role, whether through employment or voluntary work.
• Experience of creating content for various channels including website, social media, and marketing materials
• Experience of copy writing and digital marketing
• Experience of website content managements systems, ideally WordPress
• Hands-on provision of marketing, communications, and PR activities
• Experience of organising and promoting events

Desirable experience

• Experience of community fundraising and appeals
• Knowledge of voluntary and community sector
• Experience of marketing to the corporate sector, local government, or high net worth individuals
• Experience of design, development of brand reach and impact

Qualifications & skills

• Excellent interpersonal skills and personal integrity
• Excellent written and verbal communication and presentation skills
• Excellent IT skills, including website development, CMS, Word, Excel, PowerPoint, customer relationship management systems and communications tools.
• Experience of using social media in a professional/organisational environment.
• Good lateral thinking skills and an ability to develop creative strategies to engage donors and prospective donors in our word
• Ability to carry out research and present timely and relevant information
• Ability to develop a new role, organise time and work priorities, self-motivated, self-administrating and using initiative
• Ability to develop effective working with the CEO, colleagues, and wider stakeholders
• Ability to work as a member of a team, including a shared responsibility for motivating self and others

Other

• Prepared to work in a blended way of home working with a base in our office in Cambridge. Also, to be able to travel around Cambridgeshire as occasionally required.
• In order to access the office, which is on Marshall’s airport site, all staff must complete DBS and security checks in order to obtain a security pass.

We treat everyone equally.

Passionate about animal welfare, Wood Green, The Animals Charity is a leading organisation that's dedicated to improving the lives of creatures great and small.

We are looking for a People Coordinator to join our friendly and busy People Services team on a permanent, part time basis.

In this interesting and varied HR role, you will be working with an supporting the Head of People Services in providing a fantastic service to our employees, managers, volunteers and external candidates.

As the People Coordinator, you will be the first point of contact for general enquiries to the department, along with providing day to day generalist HR support.

You will be responsible for maintaining our HR systems and ensuring our employee data is a timely reflection of our workforce. You will support employees and manager with our policies and processes and provide effective and efficient HR administration. Supporting the People Services team with monthly payroll processing, you will ensure the accurate input of employee changes and help with the coordination of absences and one-off payments.

You will support our Talent Acquisition team with recruitment, liaising with candidates and supporting the new starter process. This includes producing contracts of employment, co-ordinating pre-employment checks and ensuring new starters have a great onboarding experience.

An interest in providing exceptional customer service will be critical in this role, along with a strong interest in HR and impressive organisational skills.

You will need:

- significant experience in all aspects of HR administration, including experience of working with data bases/cloud based systems.

- strong IT skills, particularly proficient in the use of Microsoft 365, Word, Excel and Outlook.

- to be detail orientated with the ability to accurately enter data and identify discrepancies.

CIPD level 3 (or equivalent) is desirable.

This is a part time role, working 24 hours per week over 4 days, based at our site in Godmanchester.

Salary - Up to £24,000 FTE, £15,360 pro rata (24 hours per week) depending on experience.

If this sounds of interest and you would like to apply please follow the link at the bottom of this page and send us a copy of your CV and additional supporting information. We look forward to receiving your application!

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the Huntingdon and District Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community. 

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

By working at Alzheimer’s Research UK, you will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2020, we were listed 39th in the prestigious Sunday Times 100 Best Not-for-Profit Organisations to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work For in the East of England.

The Operations, Risk & Compliance Coordinator is part of the Operations, Risk & Compliance (ORC) team, a key part of Corporate Services.  Reporting to the Head of Operations, Risk * Compliance, you’ll deliver a comprehensive and high-quality service across the organisation. This is an exciting multidisciplinary role, keeping the legal and ethical integrity of the charity intact by helping all areas of the charity to comply with the rules and regulations that apply to charities.

You’ll be empowered to lead on exciting and varied projects which shape the way our charity works and supports making research breakthroughs possible.

Main duties and responsibilities of the role:

Operations and Risk

• Engage and support Risk Owners to ensure the operational risk register is up to date
• Own our workflow development platform (LogicGate)
• Maintenance of the policy register
• Be trained to provide First Aider and Fire Warden coverage

Compliance

• Collaborate with all areas of the charity to promote a culture of compliance
• Own and lead on a range of compliance activities as directed by the HORC

Health & Safety

• Ensure ARUK is compliant with all relevant H&S laws relating to office safety, lone working, agile working, volunteers, events etc. covering a range of topics e.g. DSE, Manual Handling, Fire Safety, Loneworking, Agile Working, Safeguarding etc.
• H&S Risk Assessments
• Face to face bespoke training and awareness campaigns

What we are looking for:

• Health & Safety Qualification and/or relevant experience
• Compliance experience
• Experience of carrying out control assessments
• Excellent organisational and administrative experience
• Up to date industry knowledge in related subjects e.g., health and safety

Ways of Working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD. 

Salary: Circa £28,000 per annum, plus benefits.

Please download the Vacancy Pack for more details.

The closing date for applications is 30 January 2022, with interviews likely to be held week commencing 7 February 2022. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. When applying, please indicate in your cover letter if you are unable to attend on a certain date.

Please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies page. You will be able to attach your CV and covering letter to your application and track the status of your application.

We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures. Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Job Description:

Argyle Street Housing Co-operative is a Housing Association comprising 23 properties. It is a member-led organisation, with 86 members living on one purpose-built site near Mill Road in Cambridge. We are recruiting a fire safety manager to assist the co-op in meeting its legal fire safety obligations as a landlord.

The fire safety manager is responsible for making sure the co-op complies with fire safety law, organising fire safety work and training, and keeping the co-op up to date with changes in the law.

You will report to the committee, who have overall responsibility for the management of the co-op.

The role includes:

• Organising Annual Fire Risk Assessments, and works arising.
• Organising Annual Fire Safety equipment checks and works arising, including: Fire extinguishers, Fire alarm systems, Fire Doors, PAT testing.
• Maintaining Records about systems, and maintenance of them.
• Liaising with House Fire Reps to support their work, completing weekly checks that have not been submitted by houses/for houses without Fire Reps.
• Organising House Fire Rep and member training.

Initially we are recruiting for a 6-month fixed-term contract with potential for extension, including a 2-month probation period.

Hours:

Minimum 15 hours per month (3.5 hours per week) for weekly testing and record keeping.

Up to 20 additional hours per month, to arrange cyclical assessments, work and maintenance as required.

Salary:

£31,356 - £34,752 depending on experience, 8 hours a week pro rata (based on a 35-hour working week).

Benefits:

Flexibility to set working hours to suit your schedule.

Based in our onsite office, but with option for some remote working.

25 days annual leave.

Ongoing training relevant to the role.

Job title:Employer Engagement Manager East 

Location:Remote working in the East 

Responsible to:Head of Engagement East 

Salary:£28,000 to £38,000 

Contract:Full time, 37 hours a week 

Closing Date:Monday 17th January

Interview Date:       Friday 21st January 

Please note, if you do not provide a covering letter, your application will not be considered. 

Although this role is based remotely, having knowledge of employer engagement in East England is required. Please note, you may be required to travel to client locations in and around the East of England; therefore, for some roles you should live within a commutable distance without impacting productivity or adding a substantive financial burden to the charity, to be successful in your application. 

Why us? 

Speakers for Schools is a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has grown tenfold in the past two years. This has supported growth in our employer network from 70 to 700 leading employers and 3800% growth in the number of work experience places offered during the same period.   

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.   

We are united and unique in our mission to transform lives through raising the aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify, PwC and almost seven hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.   

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles.  

Role Summary  

Working for the Head of Engagement in your region, you will focus on relationship building in your community and will be responsible for connecting a network of schools, colleges, employers and partners in your dedicated region. You will work to deliver our customer experience across a portfolio of programmes, forging a regional ecosystem to provide quality experiences for young people with regional employers.   

Key Duties / Responsibilities: -  

• Outreach to and onboarding of new host employers, helping to grow our employer network to reach ambitious targets for Experience and Progression Programmes (and others as they develop).  

• Outreach to and onboarding of education and training providers, supporting our Progression Programme to reach ambitious targets.  

• Account managing relationships with participating employers, education & training providers, supporting them in the design of programmes (where appropriate) and engagement with our leading technology platform.  

• Outreach to discount and opportunity providers, helping grow the range of discounts and opportunities for young people through our Youth Card programme.  

• Delivering commercial income from employers, and education & training providers to meet regional income targets.  

• Responsible for delivery and completion of own operational and administrative activity  

• Supporting programmes as needed on any contact, phone conversations with stakeholders, programme delivery tasks and wider charity work in support of wider organisation aims and needs, particularly during peak delivery periods.  

Skills / Experience / Knowledge:-  

Essential   

• Experience in a similar environment working with a variety of stakeholders  
• Clear and concise communicator, capable of producing written content to a professional quality  
• Confident liaising with and managing relationships particularly with stakeholders from all levels  
• Comfort and experience in working with technology and data management  
• Proven capability of working through high volumes of work and securing targets across varying objectives within delivery  
• Sociable and confident and happy building and maintaining relationships with multiple stakeholders  
• Excels at organising their workload and enjoy driving work forward independently  
• Strategic thinker and can change tactics while still meeting larger objective  

Desirable  

• Previous experience working with HR/Recruitment/CSR/Engagement teams an advantage 
• An understanding of the UK Education System and a familiarity with careers provision within UK schools and colleges would be an advantage  
• Proficient use of the Salesforce CRM, to track relationships and ensure proper data management.  

Benefits offered at Speakers for Schools:  

• Flexible working 
• 25 days annual leave plus bank holidays  
• Morning of your birthday off   
• Pension scheme   
• CharlieHR perks   
• Perkbox   
• £500 a year training allowance   

Diversity at our core   

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and to eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.   

We welcome applications from all, including those where employment has been affected by Covid-19 and those seeking to change careers. Diversity is at our core, join us.  

How to apply:    

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period. Please note, if you do not provide a covering letter your application will not be considered.   

Appointees are subject to a successful DBS check, as contact with young people is likely.   

You must have the right to work in the UK to apply. 

The Journey to joining Speakers for Schools:  

The closing date for this role is Monday 17th January 2022. 

Successful candidates will be invited to interview on Friday 21st January. Please keep this date free as alternative dates may not be possible.  

Our new team member will start ASAP.  

If you have not heard from us two weeks after the interview date, please presume your application has been unsuccessful.   

The Head of Counselling vacancy presents an exciting opportunity to lead and manage a dedicated team of part-time counsellors delivering around 4,000 counselling sessions each year to a broad range of people in the community, many of whom would not otherwise be able to access counselling. 

The Head of Counselling is supported by a full-time Administration and Office Manager, a part-time Clinical Assistant, and a part-time Business Support and Fundraising Manager. 

The successful candidate will have some experience of co-ordinating or managing a counselling service or project, supporting trainee counsellors, working with external stakeholders, and measuring clinical outcomes. They will have a Post-Graduate Diploma/MA/MSc in Counselling or Psychotherapy, a minimum of 5 years’ post-qualifying clinical experience, and preferably a Diploma in Supervision. 

This is both a challenging and rewarding role which will give the successful candidate the opportunity to support people from all walks of life to access valuable and affordable mental health care; and to deliver, initiate, and develop mental health projects. 

The present Head of Counselling will be available for a handover period to offer part-time mentoring and support as required. 

Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

We are looking to recruit an efficient, friendly and enthusiastic Administrator to support our Someone to Talk to team.

Your principal responsibility is to handle and respond to all incoming communication and enquiries from young people, families and professionals seeking support via our frontline phone, email, text and Whatsapp streams.

This role will also provide comprehensive administrative support for the Service Team providing the ongoing support to young people. These administrative duties will include, but are not limited to, assisting with, planning and coordinating meetings, creating monthly reports from our internal database and various other general administrative duties.

You will be pro-active and thorough in your approach, identifying and managing priorities for the team and will have the ability to communicate key messages and tasks confidently. You will provide a friendly and professional response to enquiries from young people who are often reaching out for support for the first time.

You will be privy to sensitive information and a commitment to confidentiality and discretion is vital. You will have excellent written and verbal communication skills and will have no problem in multi-tasking or planning and prioritising your workload. You will be organised and efficient with a positive, can-do attitude and the ability to work well within a team.

A commitment to the values of Centre 33 is essential. 

Applications must be received by 12pm, on 31 January 2022

Centre 33 strives to be an equal opportunities employer.

We welcome discussions about part time and flexible working arrangements

Dementia Support Worker
Contract Type: Permanent
Location: Community Based
Salary: (Pro rata) £20,363 - £21,603 actual per annum (depending on skills and experience)
Working Hours: 21 and 28 per week

Closing Date: 24 January 2022
Interview Date: To be confirmed (interviews will be conducted through Zoom or Teams)

Our client has 5 incredible opportunities to join their team!

VAC2769 - 21 hours per week (perm) community based - Central Cambridgeshire

VAC2770 - 21 hours per week (perm) community based - Central Cambridgeshire

VAC2771 - 21 hours per week (perm) community based - Cambridgeshire & Peterborough

VAC2772 - 28 hours per week (fixed term 12 months) community based - Cambridgeshire & Peterborough

VAC2773 - 21 hours per week (fixed term 12 months) community based - Cambridgeshire

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Are you passionate about making a positive difference in the lives of people affected by dementia?

Do you want a career where every day is different and full of reward?

Could you be a part of supporting and empowering people and their families with expert guidance and advice?

Yes? Well, our client would love to hear from you!

About the role

Our client provides a highly responsive and individualised information, signposting and referral service to people affected by dementia. You will;

- Assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
- Be part of a highly motivated and supportive team, sharing responsibility of some admin tasks, including duty telephone coverage.
- Build relationships with a range of local contacts, networking with health and care professionals, and providing dementia support within GP practices to help people with a diagnosis get referred to the service as early as possible.
- Develop networks and pathways with partner organisations who work in the field of dementia, ensuring seamless and consistent support and empowering individuals affected by dementia to make informed choices.
- Provide support face-to-face, by telephone and online.

About you
Our client is looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia. You will;

- Be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
- Have good communication skills to meet the diverse needs of the community and represent their needs to statutory and other voluntary agencies.
- Have a sound knowledge of IT systems to record data, write reports and communicate by email.
- Understand client confidentiality and how this is applied when representing client needs.
- Preferably had some experience of working with a wide variety of relevant agencies.
- Possess NVQ level 3 (or equivalent) or have demonstrable experience.
- Have the ability and means able to travel independently.
- Employees work hard every day to make a true difference in people's lives. They are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. They also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with our client.

You can also visit their 'Working for Us' pages, which give you more information about what it’s like to be an employee at the company.

You may have experience of the following: Support Worker, Dementia Adviser, Care Assistant, Dementia Advisor, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, etc.

Ref: 106 014

Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

We are looking to recruit an excellent, efficient and enthusiastic Executive Administrator.

Your principal responsibility is to provide comprehensive administrative support for the Executive Director, Director of Services and Board of Trustees. This will include assisting with a wide range of activities including managing diaries and emails, planning and coordinating meetings, creating reports and other supporting documents for the strategic office and responding to all manner of queries.

You will be pro-active and thorough in your approach, identifying and managing priorities for the executive office and will have the ability to communicate key messages and tasks confidently.

You will be privy to sensitive information and a commitment to confidentiality and discretion is vital.

You will have excellent written and verbal communication skills and will have no problem in multi-tasking or planning and prioritising your workload.

You will be organised and efficient with a positive, can-do attitude and the ability to work independently and on your own initiative.

A commitment to the values of Centre 33 is essential.

You will be part of the Young Carers Project at Centre 33, providing a variety of support to young carers. Your role will involve assessment of young people, face to face support and group work in line with the strategic development of the service.

This post is a critical part of the Young Carers’ service and involves working and engaging with young people in a variety of settings.

The role is for a minimum of 21 hours per week over 3 days, but full-time hours will be considered.

You will be working across various locations in the Cambridgeshire region.

A driving license and use of a car is essential for this post.

Applications must be received by 12 noon on Monday 7 February 2022 with interviews to take place on Wednesday 16 February 2022.

Centre 33 strives to be an equal opportunities employer.

We welcome discussions about part time and flexible working arrangements.

Supporter Advisor – Membership
Reference: JAN20228217
Location: RSPB UK HQ – The Lodge, Sandy
Salary: £18,250 - £20,246 per annum
Benefits: Pension, Life Assurance, 26 days Annual Leave

Do you love nature? Do you enjoy engaging with the public? Are you looking for a role where you can utilise your customer service skills to have inspiring conversations and talk about the great work the RSPB is doing to save nature? If so, we’d love to hear from you!

The RSPB Supporter Services team is a dedicated supporter facing team, working continuously to meet the needs of 1.2 million RSPB members, supporters and the public; dealing with up to a quarter of a million questions, and actions each year through various contact channels including phone, email and increasingly through social media.

What's the role about?

We are seeking to recruit an experienced and enthusiastic Supporter Advisor to join our fantastic team at RSPB HQ in Sandy.

This role plays an essential part in generating and retaining ongoing support for the RSPB, so that we can continue to carry out our vital conservation work. We need someone who understands the importance of customer care and can provide an excellent level of customer service, even under pressure. You need to be an excellent communicator, both written and verbal, be able to work well as part of a team and thrive working in a dynamic, high profile environment.

This is a great opportunity for someone with a proven track record of providing excellent customer service, with an interest in conservation and nature, to develop their administrative and customer service skills with the UK’s largest nature conservation charity.

What we need from you:

Supporter Advisors (Membership) provide consistent and enthusiastic front-line support, pertinent information, complaint resolution and advice to existing and prospective supporters, addressing potentially sensitive issues, managing reputational risk and enhancing the Supporter Experience by developing conversations to acquire, retain, cross –sell and promote both financial and non-financial support for the RSPB's ongoing work to save nature.

The successful applicant may also be expected to work flexibly to provide ad hoc support to the Wildlife Enquiries team during times of high demand.

Essential knowledge, skills and experience:

• RSPBs mission and its various products and memberships.
• Knowledge of GDPR and Gift Aid and the associated business rules.
• Experience in working within a dynamic, customer facing and high-profile environment.
• Experience of Complaint handling and customer care: Able to develop positive relationships with Supporters including those providing negative feedback.
• Excellent verbal and written communication skills.
• Experience of MS Office packages and Supporter Databases.

Desirable qualifications, knowledge, skills and experience:

• Previous experience in a customer service role in the charity or conservation sector
• Is self-motivated and able to take the initiative.
• Experience / capable of cross selling and up selling to customers.
• Able to manage own workload with high degrees of flexibility to match customer demand.
• Strong organisational skills and attention to detail.
• Excellent time management, planning, effectiveness and productivity.
• Able to work quickly and under pressure during supporter phone calls with complex databases, systems, financial software and online portals.
• Empathy in communications with recently bereaved supporters and In Memoriam support
• Knowledge of UK Birds and other wildlife

This is a permanent, full-time vacancy. 

Closing Date: 23:59, 23 January 2022
We are looking to conduct interviews for this position from late January 2022.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

To Apply and for more information:

If you would like to find out more about this position and to apply, please click the button to be directed to our website.

No agencies please.

Are you an experienced in investigating, researching, analysing and synthesising large quantities of information in a concise format?

Are you able to organise and manage a diverse range of assignments and projects with high efficiency, and passionate about working for an organisation that makes an impact on our world?

If so, we have an exciting opportunity for you. We seek an experienced and highly motivated Development Research and Due Diligence Specialist to join our warm, collaborative and dynamic Development Research and Due Diligence Team within the University of Cambridge's Development and Alumni Relations office.

Development Research and Due Diligence Specialist
Reference: DH29532
Department: University of Cambridge Development and Alumni Relations
Location: Cambridge, CB2 (you may need to work remotely in the first instance)
Salary: £31,406 - £40,927

As a member of the Development Research and Due Diligence Team, you will be responsible for identifying and qualifying prospects to grow the prospect pipeline and ensure the best prospects are actively qualified and managed by fundraisers and for performing due diligence specific research in order to protect the reputation of the University. With experience of working in a fast-paced environment, you will have the ability to respond effectively to high-pressure situations and be able to adjust to changing priorities. You will join one of the world's leading institutions as part of a dynamic and innovative team, playing a key part in the delivery of University of Cambridge's significant fundraising potential.

The Development and Alumni Relations office has an outstanding track record of engaging Cambridge's global alumni community and securing philanthropic income for the Collegiate University. It has overall responsibility for coordinating University-wide development campaigns, raising funds to support Schools, Faculties, Departments and other central University institutions. We work closely with Cambridge's 31 Colleges and our sister office, Cambridge in America, to maximise alumni engagement and fundraising with our constituencies across the globe.

This role is based in central Cambridge, however the successful candidate may need to work remotely in the first instance. This can be discussed at interview.

Closing date: 23 January 2022
First round interviews for this position are anticipated to take place week commencing 31 January 2022.
Second round interviews for this position are anticipated to take place week commencing 7 February 2022.

TO APPLY AND FOR MORE INFORMATION

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Pack and complete your application.
Please note, you are not applying at this stage.

Please quote reference DH29532 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

No agencies please.

We are recruiting a highly organised and motivated Project Administrator to join a Global Health charity located in Cambridge. This is a brand-new role, the post-holder will contribute to the successful running and development of the charity.

Temporary to Permanent opportunity for the right candidate after minimum of 3 months

Pay: £17.57 per hour plus £2.12 holiday pay per hour (equivalent to £32,000 full time annual salary)

Part remote: working in Cambridge office 2-4 times per month, the rest home based

Part Time: 15-21 hours per week, these hours can be condensed into 2 or 3 days or spread over 5 days. The hours need to be worked during the day, anytime as long as they are worked between 9am - 5pm.

Start date: Immediate start essential (wc 31/1/22)

Person specification

You will be highly organised and able to balance multiple tasks, projects and competing deadlines.

You will have an interest in the work of the charity and the field of gender, global health and addressing inequities. Computer literacy and proven experience with Excel and PowerPoint is essential, in particular with using excel to manage budgets.

You will have experience in coordinating and arranging meetings, events and teleconferences and undertaking basic administrative functions.

Key duties:

• Track internal project spending and manage financial records
• Process invoices
• Assist with diary planning and coordination of activities
• Provide dedicated assistance for travel planning and travel bookings and processing of expenses
• Organise all logistics for conference calls, face-to-face meetings, conferences, public events, etc.
• Provide support for activities and events hosted by GH5050 and its partners

How to apply:

We are looking to move quickly with this role, please share your CV as soon as possible to avoid disappointment in Word format.

CV deadline: 19th January 2022

Interviews: wc 24^th January 2022

Start: wc 31^st January 2022

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.