We currently have a fantastic opportunity for an innovative Shop Manager, who is looking to make their mark in a high profile store in Prestatyn. You will join us working 35 hours per week on a rota basis (to include weekends) and in return you will receive a competitive salary of up to £19,163.23 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all the challenges, we still helped 126,000 cats and kittens, an average of around 345 per day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Shop Manager:

As a Shop Manager you will combine commercial acumen with creativity, leading a team of employees and volunteers to deliver the highest standards of customer service and presentation in order to maximise income for cat welfare. This is an exciting opportunity to manage a successful store, market and promote the store within the community and build an exceptional team that are committed to raising funds to support cats and kittens in our care.

What we’re looking for in our Shop Manager:

• Previous retail and people management experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Strong knowledge of the issues relating to recruiting and retaining volunteers
• Experience of working to targets and KPIs within a retail environment is essential

What we can offer you:

• salary of up to £19,163.23 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 30 June 2021

Virtual interview date: 15 July 2021

Critical to our mission, we are now looking to recruit a Programme Coordinator to oversee a caseload of partner schools in Chester and Birkenhead. You will work closely with the schools and pupils and manage the pool of volunteer tutors by regularly attending weekly tutoring sessions, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.

As the Chester Programme Coordinator, you will also support the recruitment of volunteer tutors, manage the tutor sign up process, deliver training for tutors, develop relationships with schools including their Senior Leadership Team and subject teachers, collect data for monitoring and evaluation purposes, and work with other internal teams on business development opportunities.

Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Support the Action Tutoring Recruitment Team with focused recruitment of volunteer tutors.
- Manage the tutor sign-up process to assign tutors to upcoming tutoring programmes, working with the Volunteer Recruitment Coordinator on local volunteer recruitment.
- Deliver training for tutors on an on-going basis.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
- Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
- Work with the North West Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the North West Programme Manager on the details of Action Tutoring’s operations in your partner schools.
- Any other responsibilities reasonably deemed necessary.

Person specification
Qualifications criteria:
- Undergraduate degree (or equivalent experience).
- A*-C in maths and English at GCSE (or equivalent experience ).
- Right to work in the UK.

About you
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset.
As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

If you are dedicated to ensuring young people from all backgrounds reach a meaningful level of academic attainment and are passionate about bringing about this change, please apply today or get in touch for more information.

DESIRABLE:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector.

Place of work: On most days, you will be required to work in Action Tutoring's partner schools in Chester and Birkenhead as well as working from home between programmes. Occasional travel to our London office will be required. Travel costs will be paid.

Contract and working hours: Full-time (37.5 hours per week) permanent contract.

Start date: Monday, 23rd August 2021

Closing date and interviews: Sunday 4th July 2021, 12pm. Interviews between the 12th and 23rd of July 2021.

All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application.

Benefits

- Hybrid working
We offer a flexible combination of office and home based working.
- Holiday
25 days holiday a year (plus UK
public holidays), increasing by a day for each complete year of service (up to three extra days).
- Flexitime and TOIL
We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time.
- Team away days
The whole team across the UK gets together three times a year.
- Pensions
We have a workplace pension scheme with a 3% employer contribution.
- Culture of celebrating
Regular thanks and praise and monthly recognition of ’heroes’ to celebrate employees going above and beyond.
- Knowledge-sharing
Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development.
- Socials
Team socials around team days, regular bring-and-share team lunches and other activities.
-Proofreading Team
As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing.
-Ad hoc projects
Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects.

How to apply

Please click apply above and submit your CV and a letter outlining (max 1 page A4):
(When uploading one document, please click 'upload', rather than 'finish application' to make sure that it attaches, and to allow you to upload another document.)
1) Your ability to 'spin different plates' simultaneously, including clear examples of past experiences.
2) Your ability to be resilient when things are not going the way you thought, including clear examples of past experiences OR Your experience of managing diverse stakeholders, including clear examples of past experiences
3) Tell us about how our organisational values are in line with your values
Applications that fail to meet these criteria will automatically be discounted.
We will be interviewing candidates as we receive applications and may close applications at any time. Therefore, early applications are encouraged.

Critical to our mission, we are now looking to recruit a Programme Coordinator to oversee a caseload of partner schools in Liverpool and Southport. You will work closely with the schools and pupils and manage the pool of volunteer tutors by regularly attending weekly tutoring sessions, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.

As the Liverpool Programme Coordinator, you will also support the recruitment of volunteer tutors, manage the tutor sign up process, deliver training for tutors, develop relationships with schools including their Senior Leadership Team and subject teachers, collect data for monitoring and evaluation purposes, and work with other internal teams on business development opportunities.

Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Support the Action Tutoring Recruitment Team with focused recruitment of volunteer tutors.
- Manage the tutor sign-up process to assign tutors to upcoming tutoring programmes, working with the Volunteer Recruitment Coordinator on local volunteer recruitment.
- Deliver training for tutors on an on-going basis.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
- Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
- Work with the North West Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the North West Programme Manager on the details of Action Tutoring’s operations in your partner schools.
- Any other responsibilities reasonably deemed necessary.

Place of work: On most days, you will be required to work in Action Tutoring's partner schools in Liverpool and Southport as well as working from home between programmes. Occasional travel to our London office will be required. Travel costs will be paid.

Contract and working hours: Full-time (37.5 hours per week) permanent contract.

Start date: Monday, 23rd August 2021

Closing date and interviews: Sunday 4th July 2021, 12pm. Interviews between the 12th and 23rd of July 2021.

All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application.

Person specification
Qualifications criteria:
- Undergraduate degree (or equivalent experience).
- A*-C in maths and English at GCSE (or equivalent experience ).
- Right to work in the UK.

About you
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset.

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

If you are dedicated to ensuring young people from all backgrounds reach a meaningful level of academic attainment and are passionate about bringing about this change, please apply today or get in touch for more information.

DESIRABLE:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector.

Benefits

- Hybrid working
We offer a flexible combination of office and home based working.
- Holiday
25 days holiday a year (plus UK
public holidays), increasing by a day for each complete year of service (up to three extra days).
- Flexitime and TOIL
We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time.
- Team away days
The whole team across the UK gets together three times a year.
- Pensions
We have a workplace pension scheme with a 3% employer contribution.
- Culture of celebrating
Regular thanks and praise and monthly recognition of ’heroes’ to celebrate employees going above and beyond.
- Knowledge-sharing
Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development.
- Socials
Team socials around team days, regular bring-and-share team lunches and other activities.
-Proofreading Team
As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing.
-Ad hoc projects
Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects.

How to apply

Please click apply above and submit your CV and a letter outlining (max 1 page A4):
(When uploading one document, please click 'upload', rather than 'finish application' to make sure that it attaches, and to allow you to upload another document.)
1) Your ability to 'spin different plates' simultaneously, including clear examples of past experiences.
2) Your ability to be resilient when things are not going the way you thought, including clear examples of past experiences OR Your experience of managing diverse stakeholders, including clear examples of past experiences
3) Tell us about how our organisational values are in line with your values
Applications that fail to meet these criteria will automatically be discounted.
We will be interviewing candidates as we receive applications and may close applications at any time. Therefore, early applications are encouraged.

Learning Coordinator 

Our client is looking for a Learning Coordinator on a 6-month fixed term contract to join their Customer Services team.

The role of a Learning Coordinator is to provide efficient and effective administrative and customer service support for all our client's training activity and the wider customer services team.

Learning Coordinator Responsibilities:

• Supporting the Courses Team Lead in the administration and set up of all training courses in CRM and on the website for each term.
• Supporting of all assessments. This will include progress tests, case studies and mock examinations.
• Managing arrangements for all computer-based assessments.
• Responding to enquiries from students in relation to their training.
• Preparing attendance registers for all classes, log attendance on the database and report absences where appropriate.

About our client:

They are a UK-based international accountancy membership and standard-setting body. They are the only such body globally dedicated to public financial management.

They believe that improving public services is the key to changing lives for the better and that good public financial management is central to achieving this ambition.

Location: Home based with attendance at your nearest office. They have offices in the following locations;
London, Chester and Edinburgh

Contract Type: Fixed Term, 6 months

Hours: Full Time, 36hrs per week (normally between the hours of 9.00am to 5.00pm)

Salary: £20,500 per annum

Benefits: 25 days annual leave, up to 10% employer's pension contribution, Life Assurance to the value of 2 times your basic salary, season ticket loans, Employee Assistance Helpline, exclusive employee discount and rewards at many major brands including health & wellbeing, retail, restaurants and mobile technology providers.

Closing date for applications: 27th June 2021

You may have experience of the following: Learning and Development Co-ordinator, Training Specialist, Learning Management System, Learning Management, Training, Learning and Development, Training Plan, L&D, Training Officer, Learning and Development Consultant, etc.

Ref: 100122

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

The National Citizen Service (NCS) is a flagship policy at the heart of the government’s vision for building a Big Society. The programme brings together 16-17-year-olds from different backgrounds in a summer programme which includes adventure, discovery and meaningful social action. NCS aims to support participants’ personal and social development and help them develop the confidence, skills and attitudes they need to take on active roles in their communities and develop themselves for their own future.

Job Description

As an NCS School Support Coordinator, you will work closely with our recruitment team to develop relationships with schools in the region to market our school support offer. You will work closely with the schools to develop a bespoke programme of 15 hours of content within the curriculum framework outlined by the NCST.

The role covers both Merseyside & Greater Manchester, candidates from both areas will be considered.

As NCS School Support Coordinator, your main duties will include:

• Lead on developing, organising, planning and delivering a 15 hour school support programme to a range of schools, reaching 365 young people.
• To support the recruitment teams to market the school support programme and increase the number of schools signing up to the offer.
• Liaise with key contacts in schools to develop a bespoke school support offer which falls within the broader school support curriculum framework outlined by the NCST
• Work closely with the Office Lead and Contract Manager to recruit the required number of sessional support staff to deliver our school support programme
• Raising awareness of NCS locally
• Delivering staff training to NCS sessional staff

Qualifications

Educated to A Level or equivalent

To be successful as an NCS School Support Coordinator, you will need:

• Substantial experience of working directly with young people from a wide variety of backgrounds
• Experience of programme management
• Experience of leading the planning, delivery, and evaluation of activities for and with young people
• Knowledge of relevant youth policies, legislation, and the wider youth agenda.
• Knowledge of  developing and managing projects in the public, private or voluntary sectors

Additional information

We are looking to appointment to these roles as quickly as possible and will close this job off to new applicants when we have enough suitable candidates to interview. We, therefore, encourage candidates to apply as soon as possible.

This role is subject to an enhanced DBS check

Interviews will be arranged as suitable candidates are identified, so early application is strongly advised

Do you have the commitment and positive values to make a difference to the lives of people living in Warrington, Cheshire?

We are currently recruiting a Support Coordinator to join the management team at our vibrant service in Warrington, Cheshire.

This service in Warrington, Cheshire provides support to two male service users with complex needs living in their own homes. As Support Coordinator, you will supervise and manage established teams of staff providing person-centered support to enable service users to maintain their independence, experience improved wellbeing and enjoy opportunities for personal development. Your role will combine the provision of direct care and support with staff management and coordination of this lively Warrington service. You will need a positive and empowering approach with the ability to work collaboratively with staff and the families of service users and other agencies and professionals.

Your role will include:

• Providing excellent, person-centres support to service users,

• Ensuring the smooth running of the service,

• Supervision of staff and management of staff rota’s,

• Attending meetings and reviews, reviewing and updating key documentation,

• Full time hours (37.5 hours per week), to be worked flexibly according to the needs of the service to include daytimes, evenings, weekends and bank holidays,

• Being a car driving and having access to your own vehicle is essential for this role.

You will need to have prior relevant experience in social care and have an understanding of the needs of people with learning disabilities and complex care needs.  

You will be patient, professional and well organised with excellent communication skills (both verbal and written), along with a passion for quality and personalised service provision. You will be able to liaise proactively and effectively with Care Managers and other members of the multi-disciplinary team. It is essential that you have a minimum of NVQ3/H &SC Diploma Level 3 or equivalent and be willing to train to level 5.

The service is based in the Cinnamon Brow Area of Warrington, Cheshire. It is based near to a local bus route and a local one stop shop. This rewarding position will provide you with a great opportunity to develop your career in social care management.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,

• Competitive pay and a pension with company contribution and 28 days annual leave,

• Company paid enhanced DBS for all staff,

• All our staff are supported 24/7 by our out of hour’s teams.

About ReachOut

ReachOut is a mentoring charity that works with young people from disadvantaged communities in London, Greater Manchester and Liverpool to raise aspirations and help them grow in character and academic attainment. We improve Numeracy, Literacy and Communication Skills whilst reinforcing our core values of Fairness, Self-Control, Good Judgement and Staying Power.

As a response to the COVID-19 pandemic, we have developed ReachOut Home, our online mentoring programme. ReachOut Home supports our young people’s emotional wellbeing, with a particular focus on character education and building skills to navigate our ‘new normal’. Our online provision has allowed us to take our mentoring programme into new parts of the UK and depending on the situation, we will continue to provide our online programme alongside our face to face delivery when it is safe to do so.

Role Description

We are looking for enthusiastic, collaborative and positive individuals to join our Leadership Programme and become Project Leaders. As a Project Leader, you will run a weekly mentoring project with a group of young people from a primary or secondary school, facilitating the 2-hour sessions alongside other responsibilities. The Leadership Programme is an opportunity to gain and improve your leadership, management and communication skills whilst having a massive impact on the lives of young people. You will be supporting them to raise their aspirations, develop their character, and build their academic attainment and self-confidence. Are you up for the challenge?

Role Details

As a Project Leader you will:

• Spend 2 hours planning and 2 hours delivering your mentoring session each week during term time for 10 - 16 young people and their mentors.
• Manage and support the young people.
• Manage and support the volunteer mentors.
• Complete monitoring and evaluation activities to ensure sessions are as impactful as possible for your mentees.
• Attend ReachOut events and socials with your mentors.
• Follow ReachOut’s policies and procedures to safeguard young people.

Please download the information pack from our website for full details about the job role.

Personal Specification

Experience

• Has worked with groups of young people in the range 9 to 16 years’ old
• Has the potential to take on a leadership role
• Can demonstrate commitment to a cause/activity and has taken an active role in it (e.g. captain of a sports team, president of a society)
• Has professional work experience (e.g. internships, summer placements, etc.) This can also be regular voluntary experience but should roles where you have had responsibility for something, worked to deadlines, worked with others etc.

Skills

• Maths and English skills, (minimum grade C at GCSE or equivalent)
• Communication skills (face-to-face, email, text, phone)
• Good organisation skills (can manage tasks effectively, accurately and in a timely fashion)
• Confident using IT; email, MS Forms, excel and video conferencing

Personal attributes

• Passionate about ReachOut’s mission
• Demonstrates ReachOut’s Character Strengths: Fairness, Good Judgement, Self-Control and Staying Power
• Demonstrate good teamwork skills such as collaboration and delegation
• Open to feedback with a genuine desire to learn and develop personally
• Enthusiastic and energetic
• Excited by challenges
• Prepared to be adaptable and creative
• Positive
• Sociable

Application Instructions

To apply for the Leadership Programme, please visit our website. Applicants must ensure they are available to attend evenings and weekends online training through September 2021. Upon completion of the induction training, all Project Leaders will be paid a lump sum of £50.

We aim to respond to applications within 2 weeks of receiving your application. Applications will be assessed as they come in and assessment centres will be held on a rolling basis. Once the position is filled the vacancy will be closed so applicants are advised to apply early.

Please note, if you are a successful candidate you will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service. ReachOut will cover the cost of the check and guide you through the process. All staff have a responsibility to safeguard and promote the welfare of children and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

We currently have an exciting opportunity for a Outreach Manager, based in our North-West region,
focusing on our Outreach support. This role is to report to the Senior Serivce Manager, and work
alongside other Service Managers to manage and maintain high levels of service delivery. You will directly
oversee between 3-5 Coordinators. You will work with those Coordinators to ensure that; contractual
KPI's are met, clients are supported effectively, staff are developed, and internal process and procedures
are followed, to a high standard. Where required, you will also play a role in implementing service and
system improvements.

RESPONSIBILITIES
• Oversight, line management, and support of Coordinators, incl. effective supervisions and yearly appraisals.
• Ensure all KPIs and service standards are met by staff incl. referrals, exits, paperwork submission.
• Use baseline, checklists, quality control and other systems to monitor and support effective service delivery.
• Ensure staff effectively carry out their roles, as per their job description.
• Manage client or external complaints with the support of Deputy Head of Services when necessary.
• Work with the other Service Managers, and all stakeholders to use, support and develop appropriate systems
and processes, to ensure that services function effectively.
• Ensure all clients are being supported effectively, and assist Coordinators with problem-solving and managing
incidents/safeguarding issues, where necessary
• Work in partnership with local Safeguarding lead.
• Ensure all staff are supported and managed effectively, incl. ensuring annual-leave/sickness/TOIL procedure is
followed by Coordinators.
• Ensure appropriate lone-working safety procedures are implemented and developed where required.
• Ensure all month-end procedure is followed by staff, and information submitted effectively.
• Oversight and regular monitoring of CMS (client-management-system).
• Maintain and develop local services and agency links, attending suitable networking meetings as requested.
• Attend relevant team meetings – incl. management meetings, and local team meetings.
• Communicate with the Salvation Army VCC team where necessary.
• Work alongside HR staff to support Coordinators in managing or problem-solving any HR-related issues.
• Assist in developing and delivering training for staff in the NW.
• Communicating with the finance team appropriately with regards to month-end, financial requirements for
the local services, and problem-solving.
• Sign off expenses and spend in-line with expenses policy.
• Oversight of staff and on-call rotas.
• Following all City Hearts policies and procedures, and bringing insight into policy and procedural development.
• Take a role in supporting volunteers in the region, when required.
• To be ‘on-call’, out of hours approximately one week in three/four - managing and accepting referrals, and
dealing with out-of-hours incidents.
• Oversee other services or a team in the absence of Coordinator (ie. Holiday or sickness).
• To maintain and build the City Hearts culture and values across the staff team in the region.
• To promote the work of City Hearts this may include; attending fundraising events, conferences, speaking.

Youth Work Manager

We have an exciting opportunity for a Youth Work Manager to provide leadership and management to a team of Youth Workers for a leading youth charity.

Position: Youth Work Manager

Location: Warrington

Salary: £30,000 to £35,000 (dependent upon experience)

Hours: Full time, 40 hours per week. Permanent

Closing Date: 9am, Friday 9th July 2021

About the role:

The Youth Work Manager is an exciting and challenging senior management role, you will lead a team of Youth Workers, taking operational responsibility for the 7 day a week universal youth work offer. 

You will hold overall responsibility for developing and delivering a new vibrant, open-access Youth Zone for the young people of Warrington, working with up to 250 young people per session.  You will lead on the creation of this new offer and the recruitment and development of the delivery team.

You will be accountable for the effective development and delivery of all core provision including junior, senior and holiday clubs.

About you:

As Youth Work Manager you will need to have high standards, creativity and ambition for young people, as well as a can-do attitude and willingness to get hands on and involved in the delivery. You will also need to bring with you the following skills and experience:

• Substantial experience of youth work, including in open access environments with young people aged 7-19 (up to 25 with additional needs/disability)
• Experience of leading and managing youth work activities and a knowledge of issues affecting young people
• Experience of managing staff and volunteers, leading a team to achieve targets and key performance indicators
• A track record of successful project or programme management
• Experience of managing budgets
• Ability to relate both the local community, parents and young people from all backgrounds
• Good working knowledge of MS Office
• Evidence of ongoing professional development (for example Safeguarding, Health & Safety, Management)

There will be a requirement to work outside the normal 9 to 5, Monday to Friday, working week, including frequent evenings and weekends.

Please note this position is subject to an Enhanced DBS check.

The strength of the charity comes from the diversity of the people within the vibrant network. We are proud that the teams reflect the communities served, and value people working together from a range of different backgrounds locally and nationally, and with different experiences, all with a shared passion for boosting the aspirations of young people across the country. Diversity brings innovation, fresh ideas and creativity, and we actively strive to create a culture that is truly inclusive and fair for all and where everyone in the team can be themselves and thrive.

Other roles you may have experience of could include: Youth Development Manager, Team Manager Youth and Community Work, Youth Manager, Head of Youth Work, Senior Youth Worker, Youth Work Programme Leader, Children and Young People Manager, Youth Programme Manager, Mentoring Project Coordinator, Community Engagement Manager, Youth Participation Manager, Youth Outreach Manager, etc.

The Cares Family is an anti-racist organisation committed to advancing inclusion. We particularly welcome applications from Black, Asian and Minority Ethnic people, who are under-represented in our organisation. We are an equal opportunities employer.

For 10 years, The Cares Family has been helping people find connection in a disconnected age, by tackling isolation and loneliness and building community togetherness. With the arrival of the pandemic, loneliness is better understood than ever and empathy for people experiencing it has increased. The Cares Family is therefore at a moment of opportunity to make an even bigger difference in the years ahead – by driving a ripple effect of change everywhere in the UK.

In your new role as Head of Projects, you will report to our Director of Projects and lead new national initiatives and manage two Project Coordinators. You will develop and lead The Multiplier, recruiting and building the capacity of 40 community leaders from across the UK over the next four years; and establish a new Toolkit project, mobilising and supporting individuals and organisations across the country to set up their own mutually beneficial intergenerational programmes.

We are looking for someone with experience working with communities and/or in social change organisations, who has built projects from the ground up and knows how to lead in a fast-moving, ambitious organisation. You will be an authentic communicator and people-person with a strong track record getting the most out of ambitious teams and partnerships, and a confident group facilitator, able to organise and lead events and encourage conversation amongst diverse groups of people. We also need a self-starter: someone committed, resilient, and focused working alone as well as in a team; who is passionate about further developing The Cares Family over the coming years. 

If that sounds like you, we'd love to hear from you.

This is a task based application, so we are not accepting CVs. The full job description and details on how to apply are linked below – please read them carefully before submitting your application.

Fully remote during the pandemic, then based in London, Liverpool or Manchester, though we have flexible and remote working arrangements in place.

Insight and Impact Researcher

We are looking for a passionate Insight and Impact Researcher to join an award-winning Centre for Social Innovation

You will be working for an iconic and dynamic charity, providing first-class solutions to environmental challenges. For more than 60 years, they have campaigned for cleaner, greener places and delivered programmes aimed at encouraging organisations and individuals to reduce their environmental impact. The work of the charity has never been more informed, important and urgent.

Position: Insight and Impact Researcher

Location: Wigan or London (with occasional travel across England) with the flexibility to work remotely part of the time.

Hours: 37.5 hours per week (30 hours per week will be considered and/or with flexible working arrangements).

Salary: £28,694 for Wigan and £30,694 for London (Pro-Rata)

Contract: Permanent

Benefits: Competitive salary, 27 days’ annual leave (pro rata), plus bank holidays, pension scheme with both employer and employee contributions, healthcare cash plan, 24/7 employee assistance helpline and access to employee perks, cycle-to-work scheme, life assurance plan, learning and development opportunities, including staff development days. Flexible and supportive employer, with a core hours’ system and time-off-in-lieu arrangements

Closing Date: 9:00 am, Monday 21 June 2021

Interviews: will be held remotely via Microsoft Teams on Wednesday 30 June 2021

About the role:

This is a great opportunity for an Insight and Impact Researcher to work in a dynamic team delivering an exciting portfolio of work and across a leading environmental charity delivering real change.

You will support the effective monitoring and evaluation of projects and programmes and conduct specific pieces of research on behalf of the charity and its teams.

About you:

As Insight and Impact Researcher you will have an excellent understanding of the importance of monitoring and evaluation, knowledge of research methodologies and is passionate about data and evidence.

Key skills and experience include:

• Direct experience of monitoring and evaluation at organisational and/or programme level
• Knowledge of research methodologies
• Excellent analytical, research and report writing skills, with great attention to detail.
• Proven track record of sampling and statistical analysis and experience in using Microsoft Excel for this purpose
• Strong project management skills and experience

Due to the nature of some of the projects you will need to have an ability and willingness to work (occasional) evenings and weekends as required and to spend short periods of time away from home as required for project work or special events.

The charity are an inclusive and flexible employer and particularly welcome applications from all sectors of the community including under-represented groups in the charity sector.

Other roles you may have had experience of could include: Monitoring Officer, Impact Officer, Research and Impact, Impact and Evaluation Officer, Evaluation Officer, Field Monitoring Officer, Impact Governance, Programme Officer, Compliance Officer, Programme Monitoring etc.

Purpose of the Role:

At My CWA we place survivors at the heart of our work to end domestic abuse. Our Survivor engagement strategy sets out our plans and commitment. This role will deliver opportunities for survivor voices to be shared and heard through our regular weekly peer support groups to transform how agencies respond to domestic abuse.

Specific Duties and Responsibilities

• To build a survivor network that will influence policy and decision making, support delivery of services and support each other.
• To deliver a maximum of 5 regular weekly peer support group sessions alongside survivors, organising the programme content to meet survivor needs
• This role requires an individual who can gather feedback and information and shape this into plans, reports and actions, ensuring that survivor voices are heard at the right levels and in the right places
• This role will lead on the development and delivery of our annual survivor led conference and develop other opportunities for survivor voices to be heard
• To continuously develop professional expertise around domestic abuse from the perspective of survivors
• To help plan creative and innovative responses to survivor needs
• To develop and support volunteers who are supporting with this work
• Build connections with and learn from cross-sector organisations, to build expertise from unheard voices and communities
• To deliver presentations about the key themes and issues emerging from the work
• Connect experts by experience with Local Authorities and other agencies to offer insight and improve practice, amplifying their voices at multi-agency and partner meetings
• Value the input of colleagues and volunteers who have lived experience both within and outside the organisation

Please NOTE: This will involve out of hours responses to emergencies. Staff must be available to respond when on-call.

• Work as a member of the team with other staff by sharing information and expertise
• Model CWA behaviours and values both internally and externally, acting as an ambassador for the organisation at all times
• Contribute to the delivery of community programmes
• Participate in multi-agency, partnership and collaborative activities
• Demonstrate a commitment to equal opportunities, diversity and service user involvement
• Contribute support during busy times, responding flexibly to our busy environment
• Attend appropriate training and demonstrate commitment to professional development
• Participate in regular supervision
• Work within all My CWA policies and procedures
• To comply with My CWA’s Diversity & Equality Policy in every aspect of your work and positively promote the principles of these amongst colleagues, service users and other members of the community
• Work to the behaviours framework required by My CWA
• Perform any other duties as required by your senior, manager or management committee
• This role requires regular travel across and outside of Cheshire, therefore the post holder must be a driver and car owner
• The post holder will be required to work out of hours during evenings and weekends on a regular basis

Person Specification

Qualifications/Education

• Good standard of education, be literate and numerate Evidence of recent learning in a related field e.g. social care, domestic abuse
• PTLLS or group facilitation qualification would be an advantage

Knowledge

• Understanding of the dynamics of domestic abuse
• Knowledge and experience of direct work with families who have complex needs
• Understanding of Safeguarding for children and vulnerable adults.
• Experience of working in culturally diverse communities
• Knowledge of the roles and responsibilities of statutory and voluntary services and experiences of liaising with them
• Understanding of safeguarding legislation and issues

Skills

• Practical experience of engaging or working with individuals or families who have experienced domestic abuse.
• Adaptable to the needs, wishes and input of survivors and lived experience experts
• Ability to manage volunteers, provide support and personal development
• Strong facilitation skills, with a track record of good facilitation and managing group dynamics

Capability

• Hold values that inspire a survivor led approach, highly valuing lived experience and a culture of working together creatively and equitably
• Compassionate, empathetic and boundaries
• Inspires trust and confidence, skilled in teamwork and developing self and others
• Resilient, self-motivated, self-aware and self-reflective
• Demonstrable commitment to equity, equality, diversity and inclusion
• Collaborative, creative and flexible.

Expected Commitments

• A commitment to recognising the potential in all clients and understanding the importance of diversity in equality and the positive impact it can have for My CWA and the wider community
• A commitment to supporting people affected by domestic abuse
• This role will participate in duty days, on call (out of hours) and support planning for clients (following induction and training)
• This role will be based in Warrington and requires regular travel across and outside of Cheshire, therefore the post holder must be a driver and car owner.

Bank Support Worker

Are you currently looking for a job that offers flexibility in between personal commitments or during educational study? Are you interested in gaining valuable workplace experience and making a real difference in young people’s lives? Maybe a role as a Bank Support Worker is the next step for you?

Our client provides residential services for young people aged 16-25 years old who have been discharged from psychiatric inpatient stays or may have experienced previous admissions and/or placement breakdowns. The young people they care for often require a high level of support and dynamic approach to risk management in order to support problems they may have with self-harming, behaviour and emotional regulation. Our clients aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

They are currently looking for kind, caring and friendly people to join their professional team as a Bank Support Worker. Experience is not essential and full training will be provided but understanding the issues young people face in their daily life will really help to make a difference.

You will join their Bank Team on a “Zero Hours Contract” supporting their Residential Home in Appleton, Warrington working flexible shifts that fit around your personal life.

Company Benefits

• Competitive pay (£9.66 p/h)
• Enhanced company pension
• Paid Induction (Running over 3 days)
• Free on-site parking
• Paid Enhanced DBS check
• Access to their 24-hour Wellbeing Support Portal/ Employee Assistance Programme
• Online shopping discounts, free eye tests and various other benefits
• The opportunity for internal promotions & progression
• Refer a Friend Scheme (Up to £500 per referral)
• Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Bank Support Worker

• To carry out direct and indirect care of young people with complex mental health needs
• To work in a team, giving the highest standard of care possible to the young people.
• To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
• To carry out multiple interventions involving the delivery of care to young people
• To promote independence amongst the young people
• To provide support, advice and information to the young people, parents and other carers
• To carry out further duties as per our attached document (Writing reports, general office admin etc)

Requirements of a Bank Support Worker

• Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
• Good verbal communication skills and the ability to listen to others
• Good written skills and the ability to write basic reports and record information accurately
• IT Literate (Able to write emails and use Microsoft Office)
• An understanding of the issues around confidentiality
• An understanding of safeguarding
• Professional working boundaries between staff and service users
• Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria

• Full UK Driving Licence
• NVQ Level 2 qualification or equivalent in Care
• Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today.

Please note that they do not accept CV’s and the application must be completed in full.

To support their commitment as a COVID-19 Secure employer, all of their interviews will be held over video platform.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 100102

• Work with our Chief Officer, Finance Officer, Volunteer Co-ordinator, Media Officer & Training Officer to identify funding priorities.
• Identify the key strengths and selling points of WLCC
• Develop and implement a Fundraising/ Bid Writing, including campaigns and a Bid Writing Strategy
• Develop and deliver a programme of initiatives to maximise income, including regular giving, legacies, and in-memory giving
• Development of a grants & fundraising approach to resource the work of WLCC
• Lead on researching funders that might support WLCC.
• Assist with budgets and financial projections.
• Coordinate applications for funds.
• Lead and Coordinate the bid writing process for grant applications.
• Lead or support smaller grant applications.
• Provide periodic updates on fundraising results.
• Review and manage proposals and budgets for new projects.
• Build relationships with new and existing funders.
• Identify key decision-makers in grant-making bodies and ensure they are aware of our work.
• Communicate regularly with funders to ensure that they are aware of our successes.
• Work with potential major donors
• Work with senior staff to draft donor narrative and financial reports.
• Lead on donor communications and ensure the team delivers this effectively across all digital channels

Reporting & Monitoring

• Provide monthly monitoring and reporting on grant income to review and monitor budget targets.
• Ensure funds are spent appropriately and promptly.
• Ensure grant reporting and monitoring satisfies funder needs.
• Maintain and manage fundraising records.
• Draft organisational reports to high quality, on time.
• Work closely with all stakeholders to obtain case studies, as well as record and monitor results against agreed outcomes.
• Ensure project milestones and plans are delivered on time.
• Develop work plans, timetables, and deadlines to achieve deliverables.
• Review all project information to be included in donor reports.
• Lead donor-facing meetings to provide project updates when required.

• Participate actively in regular team meetings.
• Support the Team in the delivery of their work.
• Provide data for quarterly reports to the Chief Officer and Board of Trustees.
• Participate in organisational activities and events.
• Any other tasks required to ensure the smooth running of WLCC.

Person Specification

 

Essential
 

• Fundraising experience with grants and Charity
• Track record of achieving financial targets and budget management
• Experience in growing relationships with funders & bid writing
• Ability to identify strengths, listen to Charity’s priorities, and create funding priorities.
• Experience in monitoring and evaluation that can be used to report on grants to funders.
• Ability to prioritise competing priorities, work to tight deadlines and remain calm under pressure.
• Commitment to the aims of WLCC

Desirable
 

• Knowledge of the funding situation in the UK, including an understanding of the social, political, and human rights issues.
• Knowledge of the Carer Act 2014 & The families and Children’s Act 2014
• The ability to write content for a variety of media.
   

Note

This document does not attempt to describe all the tasks performed. It will be open to periodic review and as a minimum will take place annually as part of the appraisal process and as a result, alterations and additions may be made.

Person Specification – Fundraiser & Bid Writer

Attributes Required (based on job requirements)

Qualifications

• Educated to level 5 (e.g. degree) or equivalent experience
• Minimum level 2 (e.g. GCSE) qualification in numeracy and literacy
• IT qualification or equivalent experience

• Certificate of Institute of Fundraising
• Relevant further study

Application Form Certificates

Experience

• Third sector fundraising & bid experience

• Good understanding of direct marketing principles and experience in managing direct marketing campaigns
• Experience in manipulation, interpretation, and analysis  of quantitative data

• Maintaining database records

• Experience in relationship management software

• Experience in fundraising
• Experience in legacy fundraising
• Experience in using Microsoft Teams

Application Form Interview References

Skills & knowledge

• Exceptional written and verbal communication skills including report and creative writing

• Excellent organisation and prioritisation skills
• Excellent influencing and negotiating skills

• Knowledge of the local area
• Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid, and fundraising codes of practice and regulation

Personal Qualities

• Highly motivated; calm attitude; can demonstrate initiative; a team player who can demonstrate a positive and flexible approach along with an understanding of the charitable ethos and of working with volunteers.

• Willingness to be hands-on and ability to mix with all sections of the community.

• Highly empathetic and diplomatic when dealing with people in vulnerable and difficult situations.

• Confident and able to work to stretching financial targets, prioritising work, and meeting deadlines.