Programme manager jobs in charing cross, greater london

Service Manager

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Job Title: Service Manager 

Location: Romford. Please note that unfortunately, this service does not have step free access.

Salary: £40,100

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may also be required to work weekends, evenings, and bank holidays as per service requirements. You will also take part in our out of hours on call rota for managers.

About the Role

We're looking for a compassionate and driven Service Manager to join our residential service based in Havering. This role supports residents in temporary housing who are facing challenges with substance use. As a Service Manager, you’ll lead a dedicated team, making sure we deliver high quality support, performance and improvements across our service whilst representing values of the organisation. You'll play a hands on role in supporting individuals facing addiction, homelessness, and complex needs guiding them towards stability, independence, and brighter futures.

The service focuses on providing a 24 hour, 25 bed accommodation service to residents who are deemed to be high risk. They support those who are experiencing homelessness. All admissions are jointly agreed, and placements reviewed at a weekly Complex Needs Panel chaired by the local authority. Residents are agreed on the basis that they are: 

The role includes:

• Overseeing support related to substance misuse, ensuring effective interventions and pathways for service users
• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required

About You

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly substance misuse and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with substance abuse issues, addiction, exploitation, homelessness and within the criminal justice system
• Previous leadership experience
• Experience of working with confidently and ability to provide advice, lead a team on all aspects of the service such as resident related enquiries which can include housing, substance abuse support, signposting
• Ability to motivate and empower a team to achieve service KPI's through direct leadership
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Purpose of the job

This role creates a positive impact for young people by managing partners through the effective delivery of our youth work programmes, delivering high quality facilitation and training and building excellent relationships across a region to contribute to improvements in our network offer.

Working with Project Mangers across Network Delivery, you will enable the effective delivery of our provision to the youth sector through effective contract management and support for partnerships with Delivery Partners and Grantees. You will deliver high quality training and facilitated sessions, translating curriculum and content into engaging and effective delivery. Working within a specific geographical location you will pro -actively build relationships with organisations and networks and foster connections that will help to unlock youth work for all young people. You will gather insights from across your region to feed into and contribute to the development of our offer to our network.

Key responsibilities

Programme delivery

• Account and contract management of relationships with a portfolio of Delivery Partners and Grantees within your geographical location

• Ensure that Delivery Partners and Grantees understand their programme and grant requirements and are successfully delivering against those

• Support Project Managers in coordinating and administering a range of project activities through the project lifecycle including contracting, onboarding, monitoring progress, event management and delivery and data collection

• Conduct visits to youth organisations engaged in our digital and physical delivery

Facilitation and training

• Deliver engaging and effective facilitation, training and events across both digital and physical platforms.

• Translate curriculum, content and workforce development tools into impactful delivery for youth workers and young people across both digital and physical platforms.

Network Development

• Build knowledge of the provision of support for young people in your geographical location to enable you to act as an effective relationship builder, networker and connector

• Actively engage individuals, organisations and specific networks that can support development of our delivery (e.g., employment networks, regional infrastructure organisations, Violence Reduction Networks)

• Facilitate Delivery and Grantee networks and collaboration spaces as per the requirements of our youth work provision and network offer

• Engage Delivery Partners and Grantees with our network offer and facilitate the embedding of our youth development content and workforce support tools

Experience We're After

• Experience in relationship and contract management

• Experience coordinating activities across several programmes and project simultaneously

• Expertise in facilitation and training particularly in youth development content

• Experience planning, delivering and hosting events

• Experience of operating effectively in a matrix management structure

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.

 We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 8th December 2025 at 09:00am

Provisional Interview Dates: W/C 15th December 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

About Friends of Palestinian Universities

Friends of Palestinian Universities builds UK and international academic solidarity, partnership, and exchange with Palestinian higher education institutions facing systematic attack. 

We work to support the resilience of Palestinian scholars and students, strengthen international cooperation, and uphold the principles of freedom, equity, and justice for the future of education in Palestine.

Position Overview

The Senior Programme Officer will support the planning, implementation, and evaluation of Friends of Palestinian Universities’ advocacy and awareness, and building UK-Palestine higher education links programmes. This role involves working closely with the director, wider team, and partners, managing projects, and ensuring the effective delivery of initiatives aimed at mobilising support for Palestinian universities and raising awareness about the challenges faced by Palestinian students and educators.

The role requires excellent coordination, communication, and partnership-building skills, including supporting structured engagement with Palestinian higher education representatives through regular convening, briefings, and follow-up.

Key responsibilities

1. Building UK–Palestinian Academic Links

• Support the development and implementation of Friends of Palestinian Universities’ annual building links plan in line with programme and organisational goals.

• Support the design and delivery of partnerships and collaborative projects with Palestinian universities, including research, fellowships, and exchange initiatives.

• Liaise with partners in Palestine and the UK to map opportunities for meaningful and equitable cooperation.

• Create and maintain an accessible and up to date database of UK, Palestinian and international networks. 

• Contribute to organising Friends of Palestinian Universities’ annual conference.

2. Advocacy & Awareness-Raising

• Support the development and implementation of Friends of Palestinian Universities’ annual advocacy & awareness plan in line with programme and organisational goals.

• Research and prepare public-facing resources (e.g. briefings, reports, speaker events) for academic, policy, and civil society audiences.

• Build relationships with UK-based higher education networks, staff unions, academic departments, and student societies.

• Contribute to organising Friends of Palestinian Universities’ Education, Occupation & Liberation programme of events.

• Support the Director and Palestinian partner representatives with research and briefings as necessary for public facing engagements. 

3. Monitoring & Evaluation

• Work to achieve KPIs agreed in the annual work plan.

• Work with the Director to plan and evaluate programme strategy and delivery.

• Monitor programme impact and contribute to reporting for donors, Trustees, and partners.

• Produce quarterly reports on programme activities and outcomes for the Director and Board of Trustees.

4. Representation & Convening

• Represent Friends of Palestinian Universities in coalitions, conferences, and sector forums as appropriate and with the agreement of the Director.

• Facilitate spaces for Palestinian scholars, students, and advocates to share knowledge and shape agendas in line with their collective priorities.

5. General Support and Team Contribution

• Actively support and promote Friends of Palestinian Universities’ mission and values.

• Work as a part of a team and contribute to collective staff wellbeing. Adapt to the flexible working of a small organisation.

• Collaborate closely with the Friends of Palestinian Universities team on shared projects and organisational priorities.

• Follow Friends of Palestinian Universities’ policies and processes.

• Undertake administrative tasks as necessary for the effective implementation of the role. 

Skills & Qualifications

Essential

• Bachelor’s degree in Education, International Development, Social Sciences, or a related field.

• Minimum of 1 year of experience in programme management or related field, preferably within the non-profit or education sector.

• Strong understanding of the contemporary social and political reality for Palestinians, awareness about the educational context in Palestine and the challenges faced by Palestinian students and educators.

• Demonstrated ability to coordinate collective initiatives with multiple partner institutions and maintain structured, professional communication with partners.

• Excellent written and verbal communication skills.

• Proven ability to manage multiple tasks and projects simultaneously.

• Strong organisational and administrative skills.

• Strong interpersonal skills with the ability to sustain and develop effective professional relationships.

• Proficiency in Microsoft Office and other relevant software.

• Right to work in the UK.

• Fluency in Arabic.

Desirable

• Master’s degree in a relevant field

• Experience working with international partners and stakeholders.

• Experience convening working groups, committees, or multi-institutional collaborations.

Application Instructions

Interested candidates should submit the following:
1. A cover letter outlining their qualifications and motivation for applying.
2. A current CV.
3. Contact information for two professional references.

Unfortunately, Friends of Palestinian Universities is unable to sponsor work visas. Candidates should be able to attend the office in London at least one day a week.

Shortlisted candidates will be invited for an interview.

#programme #programme officer #seniorprogramme officer #advocacy #education #programme managment #programme delivery #programme planning #advoacy and outreach

BENEFITS

• Flexible working arrangements
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Scope to take real ownership in a fast-growing charity
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’.

We’re looking to grow our delivery team with a brand new role that is responsible for processing the referrals we receive for the Settle Programme as well as holding assessment meetings as and when necessary. The successful candidate will also be a Senior Settle Coach holding a reduced caseload and using their frontline skills to work one-to-one with care-experienced young people across London.

For this role, we anticipate that you will spend 50-60% of your time processing and responding to referrals, including taking further steps to assess the needs of the young person who has been referred. To do this you’ll work closely with our Programme Management team, Business Development team and referral partners to ensure that we have all the necessary information to deal safely and appropriately with referrals. As this is a new role to the organisation, there will be scope to shape and influence the way this work is managed alongside your manager and our Chief Operating Officer.

We then anticipate you will spend the remaining 40-50% of your time as a Senior Settle Coach, working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll work closely with our partners to ensure the smooth delivery of our contracts and with the Programme Management team and Senior Partnerships Manager to support reporting on outcomes and regular partnership meetings.

You will report into a manager within the Programme Management team.

Candidates with experience of assessing and managing risk are encouraged to apply. Essential requirements include the ability to hold multiple perspectives alongside each other, ability to approach risk and need from a curious perspective, comfort and ability to escalate concerns as well as strong people skills. It is essential that the candidate has at least 2 years of frontline experience to fulfil the Senior Settle Coach requirements.

We are advertising this role on a hybrid basis; with travel into the office one or two days a week and travelling to deliver sessions across London for some of the rest of the week.

About us:
At St George's Hospital Charity, we're dedicated to making a difference in our hospitals and the communities we serve. Everything we do is framed by a commitment to improve the support we can provide to patients, staff and visitors who use our hospitals in the local communities across Southwest London, Surrey and Sussex. Every year, we transform hospital spaces, provide life-saving equipment, champion pioneering research and fund projects that support our NHS staff to perform at their best. We're looking for an ambitious fundraising professional to join our team and be part of the next stage in our charity's development. 

About the role:

We're looking for an Individual Giving Manager who will lead the charity’s individual giving programme during an exciting period of growth. You will deliver key activities aimed at building our profile, donor base and unrestricted income in line with our strategic objectives. This will be achieved through the delivery and strategic development of warm and cold cash acquisition, a face-to-face regular giving programme, effective retention strategies and initiatives that will build our contactable base of supporters. This role will also be responsible for the development of our gifts in wills programme, including creating marketing campaigns and materials to grow gifts in wills income. The role is involved in both strategic planning and implementation.

This role is a unique opportunity to double income from individual giving and be an integral member of a hardworking, friendly and passionate team. It would be suitable for someone looking to take the next step in their fundraising career with experience across a range of individual giving income streams, preferably including cash appeals, regular giving, face-to-face and lottery, with proven success in contributing to income growth across a diverse portfolio.  You will see firsthand the difference you make every day to 10,000 hardworking NHS staff and 1million + patients accessing St George’s NHS Trust.

Our staff benefits:

• Pension: contribute 3% of your pre-tax monthly salary and we add an additional 6% to your contribution
• Wellness days: you are entitled to two paid wellness days to focus on your wellbeing.
• Training and development: One-day (pro rata) per month to focus on your personal training and development
• Annual Leave: Enjoy 25 days holiday/year plus 8 bank holidays. This increases by one day per year, up to a maximum of an additional five days. This is on a pro rata basis.
• Enhanced maternity pay: Qualifying employees are eligible for enhanced maternity pay, calculated based on their current salary, after completing 52 weeks of employment.
• Extended time off: Employees with at least two years’ service can take between 4 to 6 weeks off unpaid for activities such as travelling, studying, pursuing hobbies or caring for an independent.
• Shared parental leave: This lets parents share up to 50 weeks of leave and 37 weeks of pay after the birth or adoption of a child.
• Season ticket loan: spread the cost of your commute with our season ticket loan.
• Employee Assistance Programme: Our health assured EAP offers confidential support and advice on a range of personal and professional areas including mental health, financial concerns and wellbeing.
• Blue Light Card: enjoy discounts both online and in store across various outlets

Interviews will take place on a rolling basis, so applicants are encouraged to submit their application before the closing date

About Bright Futures UK

 Bright Futures UK supports children and young people aged 5 to 24 whose education has been disrupted due to serious long-term physical or mental health conditions. We offer online one-to-one tutoring, befriending, and mentoring programmes, as well as group activities including hospital workshops, industry events, and advocacy initiatives. Working with hospitals, families, and partner services, we make sure children and young people experiencing health-related challenges are not left behind.

Role Overview

Provide an adaptable programme and volunteer support across referral intake, onboarding, delivery, safeguarding, and impact. The postholder will be placed on a primary track that suits their strengths and the organisation’s needs, while contributing to core team tasks.

Key Responsibilities

• Move children and young people or volunteers smoothly through referral or onboarding steps and keep them informed at every stage.
• Maintain clear, accurate records in our CRM and task systems, meeting GDPR and safeguarding standards.
• Coordinate logistics such as calls, meetings, sessions, and training, including invitations, reminders, and attendance records.
• Complete required paperwork and checks.
• Build positive relationships with families, hospitals, schools, partners, and volunteers through timely, friendly communication.
• Monitor progress against timelines, identify bottlenecks or risks early, and work with colleagues to resolve them.
• Escalate safeguarding concerns promptly in line with policy and contribute to safe, trauma-informed practice.
• Prepare and share resources and updates, and support basic reporting by tracking outputs, outcomes, and feedback.

Person Specification

Essential:

• Demonstrated ability to hold sensitive conversations in a trauma-informed, empathetic and professional way
• Excellent interpersonal and written communication skills
• High level of organisation and attention to detail, with the ability to manage multiple priorities and maintain accurate records
• Commitment to safeguarding, confidentiality and ethical practice
• Proficiency in using digital systems and confidence in learning new tools (e.g. Better Impact, Asana, Canva)

Desirable:

• Experience working with or supporting children and young people with complex needs, including health, SEND or mental health challenges
• Experience working in a charity, school, hospital or youth work setting
• Understanding of trauma-informed approaches and inclusive practice
• Experience supporting or supervising team members
• Mental Health First Aid

As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.

You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.

The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.

Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.

Interview Date: 17 December 2025

Duties and Responsibilities:

Campaign project management:

• Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
• Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
• Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
• Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
• Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
• Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
• Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
• Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.

Management of supporter journeys:

• Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
• Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
• Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.

Reporting and analysis:

• Closely monitor campaign results and provide updates on performance.
• Produce post-campaign analysis reports.
• Work with the Data Manager to develop and update existing reporting mechanisms.
• Make recommendations to improve the performance of future campaigns based on evidence and data.

Legacy marketing and administration:

• Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
• Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
• Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
• Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.

Mid value programme:

• Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
• Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
• Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
• Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
• Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.

Developing insight, product development, competitor analysis and industry  perspective:

• Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
• Identify, research and develop new products, creative ideas and fundraising initiatives.
• Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

About the Foundation
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.

This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.

About the Programme
The Foundation has been awarded a £2.1m grant by the National Lottery Community Fund (NLCF) to deliver a pilot as part of its Grant Holder Support programme. This pilot, Investing in the Power of Civil Society (IIPCS), will support up to 640 charities across the Northwest, Southwest of England and Yorkshire and Humber.

Delivered in partnership with eight organisations — IVAR, Groundwork UK and local trusts, CAST, The School for Social Entrepreneurs, NCVO, Voice4Change England, the AVOCADO Foundation and Access (advisory) — the pilot will offer diagnostic-led, tailored and relational support to help organisations strengthen their work.

Support will focus on resilience, environmental impact, readiness for AI and digital technology, enabling participating charities to adapt and thrive in a rapidly changing world. With a strong emphasis on equity and access, the pilot is designed to ensure organisations of all sizes and backgrounds can benefit.

We will be using a test-and-learn approach — trying out new ways of supporting charities, learning from what works and what doesn’t, and using those insights to improve future programmes. This approach will help shape NLCF’s future support for both grant holders and grant seekers, strengthen the Foundation and partners’ own development practice, and contribute to wider learning across the sector.

About the Role

As Programme Lead, you’ll have overall responsibility for the successful delivery of this ambitious and collaborative pilot. You’ll lead a multi-partner consortium, oversee a £2.1m budget, and ensure that up to 640 charities receive high-quality, equitable support.

You’ll manage delivery, governance, performance, and learning, while championing a test-and-learn approach that generates insights for the Foundation, the National Lottery Community Fund, and the wider sector. You’ll also lead a small team and play an active role in the Foundation’s leadership group.

This is a strategic and hands-on role for someone who thrives in complexity, values collaboration, and is passionate about strengthening small and local charities.

The Benefits

• Salary of £56,501 per annum (FTE)
• There is flexibility as to where this role is based; however, regular travel to London and across England will be required, with some overnight stays
• A further list of benefits can be found here on the Lloyds Bank Foundation website. 

About You
You are an experienced programme leader with a strong track record of delivering complex, multi-stakeholder initiatives in the charity, social or funding sectors. You bring a deep understanding of the voluntary sector, particularly the needs of small and community-led organisations.

You are confident managing partnerships, budgets, and governance structures, and skilled at translating strategy into delivery.

You are a collaborative leader who can inspire and support a team, while championing equity, learning, and continuous improvement.

To be considered for this role, you will need:

• Proven experience leading complex programmes or partnerships with accountability for delivery, budget, risk, and reporting.
• A strong commitment to equity, diversity, and inclusion in programme design and delivery.
• Experience managing multi-stakeholder partnerships and collaborative delivery models.
• A solid understanding of how to support and develop small and community-led organisations.
• Excellent people leadership and stakeholder engagement skills.
• Confidence in representing programmes externally and influencing funders or decision-makers.

Experience with test-and-learn approaches, diagnostic tools, or equity-led programme design would be an advantage.

We are hoping for an immediate start for the position or as soon as possible thereafter.

So, if you’re looking to make a meaningful impact as a Programme lead, please apply via the button shown. 

• The deadline for applications is Sunday 7th December at 23:30
• Interviews with shortlisted candidates will be held online on Friday 19th December.

High Trees Community Development Trust is seeking an experienced and passionate Head of Children, Young People & Families (CYPF) to join our senior management team and lead one of our core service areas.

This is an exciting opportunity to oversee a wide-ranging CYPF service that directly supports over 400 children and young people each year, and many more through partnerships. You will lead the newly redeveloped Tulse Hill Adventure Playground, ensuring it thrives as a hub for children, young people and families, alongside a portfolio of impactful programmes including school-based mentoring, young leaders’ programmes, family stay-and-play, and peer-led social action.

Supported by our Adventure Playground Manager and a team of youth and play workers, this is an incredibly exciting time for the service – the newly built structures, alongside a small animal area and a growing area, are ready to build an ambitious service around that meets the needs and interests of local children and families.

High Trees is also the lead partner in Building Young Brixton (BYB) – a consortium of 10 youth organisations working with 2,000 young people across Lambeth – which you will coordinate, alongside contributing to the Lambeth Peer Action Collective.

Our Head of CYPF plays a key leadership role that combines strategic oversight with hands-on involvement. You will bring significant experience in youth or community work, with the skills to manage multifaceted services, lead teams, and build strong partnerships with local organisations, schools and statutory bodies. By working closely with our team and partners, you will help ensure that children and young people in Lambeth have the opportunities and support they need to thrive.

Our incredible interim Head of Service will be happy to arrange an informal chat with interested candidates to discuss the day to day responsibilities of the role.

About High Trees

Based in Tulse Hill, High Trees has been rooted in the local community for over 27 years. We delivery community action, employment, education, youth services and community research, working in partnership with local people and local organisations, to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.

About the role

As Head of Children, Young People and Families, you will:

• Lead and inspire our Children, Young People and Families team to deliver high-impact, community-led work.
• Oversee a portfolio of projects and contracts, ensuring they are delivered to time, budget, and quality.
• Build and strengthen partnerships across the sector to support children, young people and families in Lambeth.
• Act as Designated Safeguarding Lead for CYPF services and partnerships.
• Contribute as a member of High Trees’ senior management team, helping shape organisational strategy and drive our ambitions across all service areas.

About you

We are looking for someone who brings:

• Significant experience in working with Children, Young People and Families.
• A proven track record of leading teams and managing complex projects.
• Excellent communication and partnership-building skills across diverse stakeholders.
• A strategic but practical approach with the ability to balance day-to-day delivery with long-term vision.
• A passion for place-based working, collaboration, and advocating for the needs of children and young people.

Why join us?

This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will play a pivotal role in shaping CYPF services and ensuring that children and young people in Lambeth have the opportunities and support they need to thrive.

Be part of something transformative.

Join Rape Crisis South London (RCSL) at a time of significant change and growth from our current base of c£4million.  We’re looking for a qualified, skilled, values-driven Director of Finance and Resources to join our leadership team.

With a new CEO, Senior Leadership Team and a bold and inspiring new vision, this is a pivotal moment for our organisation as we lay the foundations and transform in the run up to a new organisational strategy. 

We’re a specialist charity supporting survivors of sexual violence across twelve South London boroughs providing counselling, group therapy, advocacy, and prevention education, alongside training for professionals.

If you’re ready to use your financial and strategic expertise to make a real impact for survivors, we’d love to hear from you

About the Role

As our Director of Finance and Resources, you’ll be a key member of our Senior Leadership Team, leading on:

• Strategic financial planning and advice for future growth and sustainability of the Charity
• Operational Financial Management, Reporting and Performance 
• Financial Accounts and Annual Reports
• Financial Control, Governance, Audit, and Compliance
• IT, Facilities, and Information Governance
• Management of teams and contracts in the Finance and Resources Directorate

You’ll work closely with the CEO and Board of Trustees to support our strategic vision and ensure sound financial stewardship to deliver support for survivors now and into the future.  The position is offered on a flexible, hybrid and part time basis. 

About You

We’re looking for someone who is:

• Professionally qualified (or equivalent) in finance management and accountancy
• Experienced and deeply knowledgeable in senior financial leadership and strategy development in the voluntary sector/an equivalent size charity 
• A skilled and experienced leader and manager of people, contracts and major service change projects
• Collaborative, analytical, and proactive in problem-solving
• Committed to feminist principles and to equity, diversity, and inclusion
• Ideally also skilled in overseeing IT, building and premises management and information governance, with training and support available where required. 

As well as experienced Directors, this role would also suit an exceptional Head of Finance looking to step up into their first Director role.

What We Offer

• 27 days’ annual leave + 8 bank holidays (pro rata)
• 3 extra gifted days (pro rata) between 27–31 December
• NEST pension (3% employer / 5% employee)
• Life Assurance, Healthcare Plan, Employee Assistance Programme, and Cycle-To-Work Scheme
• Supportive, feminist working culture
• Being part of a dynamic, creative and innovative team where all staff are empowered to achieve their very best 
• Hybrid working pattern
• The successful candidate will be supported in their professional development 
• Enhanced maternity 
• Comprehensive induction

Be part of something transformative.

Join Rape Crisis South London (RCSL) at a time of significant change and growth from our current base of c£4million.  We’re looking for a qualified, skilled, values-driven Director of Finance and Resources to join our leadership team.
 

With a new CEO, Senior Leadership Team and a bold and inspiring new vision, this is a pivotal moment for our organisation as we lay the foundations and transform in the run up to a new organisational strategy. 

We’re a specialist charity supporting survivors of sexual violence across twelve South London boroughs providing counselling, group therapy, advocacy, and prevention education, alongside training for professionals.

If you’re ready to use your financial and strategic expertise to make a real impact for survivors, we’d love to hear from you
 

About the Role
 

As our Director of Finance and Resources, you’ll be a key member of our Senior Leadership Team, leading on:
 

• Strategic financial planning and advice for future growth and sustainability of the Charity
• Operational Financial Management, Reporting and Performance 
• Financial Accounts and Annual Reports
• Financial Control, Governance, Audit, and Compliance
• IT, Facilities, and Information Governance
• Management of teams and contracts in the Finance and Resources Directorate

You’ll work closely with the CEO and Board of Trustees to support our strategic vision and ensure sound financial stewardship to deliver support for survivors now and into the future.  The position is offered on a flexible, hybrid and part time basis. 
 

About You
 

We’re looking for someone who is:

• Professionally qualified (or equivalent) in finance management and accountancy
• Experienced and deeply knowledgeable in senior financial leadership and strategy development in the voluntary sector/an equivalent size charity 
• A skilled and experienced leader and manager of people, contracts and major service change projects
• Collaborative, analytical, and proactive in problem-solving
• Committed to feminist principles and to equity, diversity, and inclusion
• Ideally also skilled in overseeing IT, building and premises management and information governance, with training and support available where required. 

As well as experienced Directors, this role would also suit an exceptional Head of Finance looking to step up into their first Director role.

What We Offer

• 27 days’ annual leave + 8 bank holidays (pro rata)
• 3 extra gifted days (pro rata) between 27–31 December
• NEST pension (3% employer / 5% employee)
• Life Assurance, Healthcare Plan, Employee Assistance Programme, and Cycle-To-Work Scheme
• Supportive, feminist working culture

Safeguarding Responsibility
The post-holder will share responsibility for promoting and upholding the organisation’s safeguarding standards. This includes ensuring the safety and wellbeing of children, young people, and adults at risk; recognising and reporting concerns promptly; following all safeguarding policies and procedures; and contributing to a culture in which everyone feels safe, respected, and supported.

Our Feminist Commitment
Rape Crisis South London is a proudly feminist organisation. Our work is rooted in the belief that sexual violence is both a cause and consequence of gender inequality. We recognise that women and girls experience disproportionate levels of sexual violence, and we are committed to challenging the structures, attitudes, and behaviours that enable this harm.

We centre the voices, rights, and experiences of survivors in everything we do. Our approach is grounded in empowerment, intersectionality, and inclusivity, recognising that women’s experiences are shaped by factors such as race, class, sexuality, disability, migration status, and identity.

By joining our team, you will be part of a movement working to end sexual violence and to create a society where all women and girls live free from oppression, fear, and harm.

EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. Particularly if you have experience working in diverse background.

Charity values and ethos
A world free from sexual violence, where survivors are believed, respected, and supported.
 
Mission Statement
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.
 
Interview process
Shortlisted candidates will be invited to a three stage interview process:

Stage one: Phone call from CEO
Stage two: Staff panel
Stage three: Formal interview with CEO and Chair/ or Trustee via MS Teams

As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.

Learning and Development
As a charity currently going through an exciting period of transformation, we welcome people who are enthusiastic about continuous learning and development.

This post is open to female applicants only, as being female is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  We are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.
 

How to Apply

Please send your CV and a cover letter explaining how you meet the person specification

The position is offered on a flexible basis.  The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

We are an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.

No agencies please.  Unsolicited emails from agencies will not be responded to

About us​

​Established in 2002, Greenhouse Sports is a youth charity specifically using sport to support social change. Sport is our hook to engage young people and one of the vehicles through which we support youth development. But our purpose is not to create elite athletes or address physical inactivity. Rather, we create opportunities for young people to recognise their strengths and develop the skills they need to thrive both now and in the future.

We work across London, Portsmouth, and Leicester, specifically in areas of high deprivation. We embed evidence-based positive youth development programmes into primary and secondary schools. These programmes are delivered by our trusted, high-quality coach-mentors who deliver year-round to ensure that young people have ongoing access to sport, mentoring, enrichment, and employability activities. The result of this work is that every year, Greenhouse Sports support over 9,000 young people to attend school more often, improve their wellbeing, and raise their aspirations, transforming life chances in the communities that need us the most.

The Person​​

We’re looking for a proactive and driven individual who combines safeguarding knowledge and expertise with a passion for relationships. You’ll have experience managing safeguarding concerns, delivering training, and developing partnerships, but what sets you apart is your ability to adapt your knowledge to diverse settings and respond positively with young people’s wellbeing at the forefront of your mind. You’re confident engaging with diverse stakeholders – from internal staff to PE teachers, School Heads, Trust CEOs through to local LADOs and other charity partners.

You’ll be highly organised, adaptable, and considered. You’ll recognise that importance of placing safeguarding at the heart of everything we do, while also understanding how to manage complex and varied relationships across partners. Your communication skills will help you represent Greenhouse Sports across our partners, championing our programmes. If you’re motivated by making a difference and want to be at the heart of a charity that really makes a difference, we’d love to hear from you. 

​​The Role ​​

Are you ready to make a real impact in the lives of young people? As Safeguarding and Partnerships Manager, you’ll be the driving force behind ensuring all our activities are safe and available to as many young people as possible. You’ll work with our partner schools to ensure they have a thorough understanding of our programmes and that delivery is optimised to ensure positive and safe outcomes for our young people. 

Reporting to the Director of Impact and Engagement, as Safeguarding and Partnerships Manager you will act as the charity’s Designated Safeguarding Lead with responsibility for ensuring Greenhouse’s delivery has the safety and welfare of young people at its heart, with a highly trained informed workforce. You will also take a leading role in the relationship and contract management of our school partners. ​

Interested?​​​

Candidates wishing to apply should submit a CV and Cover Letter which addresses the competencies outlined in the job description and person specification.​​​

Application Deadline: Friday 5th December at Midday. We will be reviewing applications on a rolling basis, so we encourage you to apply at the earliest opportunity. ​​

Other Key Dates: ​

​Notification of Interview: Monday 8th December​​

1st round, online interviews: Wednesday 10th December

2nd Round interviews if required: Wednesday 17th December​​

Start Date Aim: Beginning of February

​Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers. ​

Senior Delivery Manager

Take a leading role in delivering digital transformation that changes lives. Guide teams to deliver products that help almost a million people affected by dementia every year.

We're at an important moment for dementia. Breakthroughs in research and improvements in diagnosis are bringing real hope. To match this ambition, we're embarking on an exciting technology transformation programme that will improve how we support people affected by dementia. Are you a talented Senior Delivery Manager who can help lead the way?

About the opportunity

As a Senior Delivery Manager, you'll lead the successful delivery of digital programmes and services that transform experiences for people affected by dementia. You'll enable our colleagues and volunteers to do their best work. You'll guide multidisciplinary teams through the full lifecycle of digital products and platforms, from discovery and design through to delivery and continuous improvement.

You'll report to the Head of Product within our Technology directorate. You will be at the heart of delivering modern, secure and user-centred tools that enhance capabilities, simplify operations, and foster innovation. You'll champion agile principles, remove blockers before they become problems, and ensure we're delivering measurable impact.

You'll shape delivery practices, lead planning and governance, manage strategic dependencies, and build trusted relationships across the organisation and with external partners. You'll coach and mentor delivery professionals, creating an environment where diverse perspectives thrive and teams deliver their best work.

Working on products that help over a million people every year, you'll make a genuine difference to lives. You'll do this by focusing on the internet era to make our services as tailored and inclusive as possible.

About you

You're an experienced delivery professional who's led complex digital programmes in large organisations using agile methodology. You understand that effective delivery isn't just about hitting deadlines; it's about empowering teams, removing barriers, and delivering outcomes that truly matter.

You can translate complex delivery concepts for any audience. You're brilliant at managing risks and dependencies. You've got the leadership skills to coach teams to deliver at a high quality while keeping senior stakeholders aligned and informed.

You'll have:

• A successful track record of leading complex digital delivery programmes using agile methodology in a large organisation.
• Experience coaching colleagues and aligning multidisciplinary teams to deliver user-centred outcomes.
• Proven ability to manage risks, dependencies, and stakeholder expectations while using data and insight to inform planning and delivery decisions.
• Effective people leadership and communication skills, with experience managing supplier relationships and sound financial management capabilities.
• Commitment to accessibility, inclusion, and user-centred design principles.

What you'll focus on:

• Leading delivery of cross-functional digital initiatives using agile principles, while developing delivery plans, managing risks, and ensuring transparency across stakeholders.
• Coaching and mentoring delivery professionals, building trusted relationships with senior stakeholders, and championing collaboration across directorates and with external partners.
• Ensuring effective budget management, leading commercial relationships, upholding programme governance standards, and embedding accessibility and data protection throughout delivery.
• Building a culture of iteration and continuous improvement across digital delivery teams.
• Ensuring alignment between product and technical delivery plans while balancing speed with quality, accessibility, and sustainability.
• Contributing to digital investment planning and prioritisation processes using evidence and insight, while maintaining visibility of programme progress, risks, dependencies and benefits for senior stakeholders.

Can you see yourself leading delivery that genuinely transforms lives? Are you ready to coach teams to excellence while ensuring we're delivering digital services that meet the needs of people affected by dementia? Can you champion agile principles while navigating the complexity of a large organisation on a mission to end the devastation of dementia?

Important Dates

The deadline for applications will be at 23:59 on 4th December 2025.
Interviews will begin in mid-December and will take place virtually.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

We are looking for a Therapeutic Wellbeing Service Manager (North Services) and a Therapeutic Wellbeing Service Manager (South Services) to support the growth and delivery of our counselling and wellbeing programmes.  

Our services are a hybrid of online and in person delivery and therefore the North role will include travelling to locations within Manchester, Bradford, Derbyshire and Nottinghamshire areas, including travelling to TLC wider meetings in Manchester.

The South role will include travelling to locations within London and the Severn & Wye areas, including travelling to TLC wider meetings in Manchester.

The Roles

The successful candidates will support the Senior Therapeutic Wellbeing Manager and hold specific identified managerial responsibilities within the services delivered by TLC’s Therapeutic Wellbeing department. 

You will work closely with the Senior Therapeutic Wellbeing Manager and Management Team  to co-ordinate the delivery, monitoring and staff support and leadership across the organisation.

The successful candidates will have operational responsibility for the Counselling and Wellbeing services within their geographical areas and have  specific managerial responsibilities within the wider range of services delivered by TLC.

You will support the Head of Therapeutic Wellbeing to design and deliver against the department’s strategic objectives. 

You will work closely with the Management Team and Clinical Supervisors to ensure services are delivered to a high standard in line with TLC’s values and the BACP Ethical Framework.

About you

We are looking for people who have the expertise to lead our team of mental health professionals. 

You will be a skilled, knowledgeable and experienced leader with a proven track record in managing mental health teams. 

You will be experienced in managing commissioned services requiring high quality contract management, reporting back to commissioners/funders. 

You will have extensive knowledge of risk assessing , safeguarding legislation and local guidance and practice.

We are looking for collaborators and passionate leaders to ensure our team has the right knowledge, skills, values and behaviours to deliver accessible, compassionate and effective mental health support. 

About us

TLC: Talk, Listen, Change is a relationships charity that has been providing support to individuals, couples, families, and communities in the North of England for over 40 years. The charity focuses on promoting emotional wellbeing through the cultivation of safe, healthy, and happy relationships. Originally serving Greater Manchester, the organisation has expanded its reach to help people all over England. TLC offer a range of services tailored to meet the diverse relationship challenges faced by the community. Our commitment to evolving our services ensures we continue to meet the growing needs of those we serve.

TLC values safe, healthy, and happy relationships both within the workplace and beyond, emphasising a culture that is safe, authentic, and person-centred, reflecting our commitment to valuing staff as much as the people we support. The organisation takes pride in being progressive and inclusive. TLC have made specific commitments to staff well-being and inclusivity, such as the Age-Friendly Employer Pledge, supporting Afro-hairstyles through the Halo Code, and endorsing the White Ribbon campaign to end men’s violence against women. These initiatives support work to build an equitable and respectful work environment.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We believe in empowering our team members to bring their best to this role. That’s why we offer flexible working hours around core business times.

We also provide an annual Professional Development allowance, a generous annual leave package, and even time off for your birthday, Health & Wellbeing Day, and EDI-focused Volunteering Day.

So, if you’re ready to make a real impact and help shape the future of TLC, we’d love to hear from you.

We want to make our recruitment processes accessible to everyone. As standard practice we provide interview questions prior to the interview so we can concentrate on getting to know you. If there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

Please state clearly on your application if you are applying for the North Service Manager Post or the South Service Manager Post.  

Are you passionate about building products that deliver measurable impact? At MSI Reproductive Choices UK, we’re looking for a Product Manager with a proven track record of driving product growth and delivering tangible results.

Contract Type: Permanent 
Hours: 35 hours per week, Monday to Friday
Salary: £53,608.48 - £59,237.37 (depending on experience)

This role is about owning the product vision and turning it into reality. You’ll shape strategy, manage roadmaps, and work closely with stakeholders to ensure our digital products meet business objectives and client needs. We’re looking for someone who can demonstrate success in:

• Managing the full product lifecycle from ideation through to launch and iteration, ensuring products continually evolve to meet changing business and user needs.
• Translating user and business requirements into prioritised product backlogs.
• Driving product development and continuous improvement through data insights and feedback.
• Delivering product outcomes that show clear alignment to organisational goals.
• Work independently while driving initiatives, influencing others, and collaborating effectively across teams and external vendors

Healthcare or SaaS experience is desirable, but not essential. Formal qualifications aren’t required what matters is your ability to show evidence of successful product delivery and growth.

Join a mission-driven organisation where your expertise will help create products that empower choice and improve lives.

Why Join Us? 

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

Financial Benefits

• Competitive salary
• Up to 5% employer pension contribution
• Fast expense reimbursement (within 10 days)

Work-Life Balance

• 25 days annual leave + your birthday off
• Family-friendly policies

Rewards & Perks

• Long service recognition
• Discounts at 4,000+ retailers via Blue Light Card

Health & Wellbeing

• 24/7 GP access
• Employee Assistance Programme

Career Development

• Paid training and development
• Accredited apprenticeships
• Clear progression pathways

Apply today and bring your proven impact to a team that values innovation, inclusion, and measurable results.