Programmes operations officer jobs

We are looking for a part-time Operations Manager to support our Executive Director and wider team by taking an operational lead, keeping a birds eye view over all of our activities and our infrastructure - and ensuring the principles and processes we’ve collectively agreed to are working optimally. 

You will provide essential operational, administrative, financial and IT support. Lead in the day to day operations of the organisation, including office tasks, diary management and systemic thinking for our internal communications.

TERMS AND BENEFITS

• Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £22,800 per year), with a September or October 2026 start.

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.

OUR VALUES

Migrant Democracy Project (MDP) is building migrant power in the UK. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.

Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.

KEY DUTIES  - Please read the Operations Manager job specification attached document before applying for a full list of duties.

• Office & Team Support: managing the MDP office, keeping it stocked, ensuring the compliance of the office environment and support the Executive Director with diary and meetings.

• Project Management: support the team with resources, templates and systems for them to do their work effectively, implementing and managing MDP's project management platform and ensure the team are supported through their work.

• Operations & Compliance: ensure MDP is compliant with relevant policies and ensure their timely implementation, keeping track of compliance and training needs and be the point of contact in the team for safeguarding matters.

• Security of the team and community: staying up to date with best practice on digital and physical security and ensure the wider community that interacts with MDP is safeguarded. 

• People Management and recruitment: maintaining records of staff leave, expenses and training needs, support the Executive Director with recruitment processes and ensure the team has access to the processes allowing them to grow and flourish.

• Online systems: manage MDP's Google Workspace, internal communications and staff shared drives, accounts and onboarding.

• Finance Support: pay small invoices and process staff expense forms, submitting relevant invoices and manage MDP's expense card system.

KEY QUALIFICATIONS - Please read the Operations Manager job specification attached document before applying for a full list of qualifications.

• At least three years of experience in an administrative, operations, or office management role, ideally within a small NGO or human rights organisation.

• Ability to manage multiple tasks and prioritise effectively to meet deadlines.

• Excellent organisation skills, with extensive experience in project and program management, a proven ability to plan, organise, and lead the implementation of plans and processes.

• Excellent digital skills including on platforms such as Excel, Airtable, Google Workspace, or general software.

• Good knowledge of policies relevant to the operations of an organisation.

• Experience using Xero, Soldo or similar software for processing invoices and expenses.

• Experience maintaining accurate records and systems, with excellent attention to detail.

• Experience supporting recruitment, onboarding or volunteer coordination.

• Understanding of data protection principles (e.g. GDPR), general policy compliance, and experience handling confidential information.

• Experience in diary management.

• Excellent knowledge using Google Suite.

• Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.

• Excellent attention to detail and communication skills.

HOW TO APPLY

Please send your CV with the Subject Line “FIRST NAME LAST NAME OPERATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.

MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.

Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.

DECISION-MAKING TIMELINE

We are looking for the Operations Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.

Interview process

● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

Please download and refer to the full application pack for the job description and follow the application process outlined there.

Deliver life-changing STEM experiences. Build partnerships. Shape the future workforce.

• Looking for a role where no two days are the same?
• Want to combine event delivery, stakeholder engagement and youth development in a career with real purpose?
• Join EDT as a Delivery Officer and help thousands of young people discover exciting opportunities in STEM, education and future careers.
• As a Delivery Officer, you'll be at the heart of inspiring the next generation through engaging programmes, industry partnerships and memorable learning experiences.
• This is a fantastic opportunity for an ambitious Delivery Officer to join a respected national charity during an exciting period of growth and transformation.

Why Join EDT?

At EDT, our values aren't just words. They shape everything we do.

• Passionate about creating equitable access to STEM careers
• Dynamic in our response to a changing world
• Collaborative with industry, educators and communities
• Respectful of young people's potential and lived experiences

What You'll Be Doing

• Deliver engaging STEM programmes, workshops, events and experiences for schools, colleges and industry partners
• Take ownership of programmes from planning and coordination through to delivery, evaluation and reporting
• Build and maintain strong relationships with schools, teachers, industry mentors and external stakeholders
• Represent EDT as a professional and engaging Delivery Officer at face-to-face, residential and virtual events
• Inspire and engage large groups of young people through confident presentations and interactive learning experiences
• Manage programme data, CRM records, participant feedback and reporting to support continuous improvement

Please refer to the Job Description for the full list of responsibilities and person specification.

Who We're Looking For

• Experience delivering programmes, projects, events or activities within education, youth engagement, outreach, STEM or community environments
• A confident presenter who can motivate, engage and inspire young people
• Strong stakeholder management and relationship-building skills
• Experience coordinating events, workshops, programmes or educational activities
• Passion for creating opportunities and improving outcomes for young people
• Willingness to travel and occasionally support overnight or residential programmes

What's In It For You?

• Salary of £27,300 to £32,400 depending on skills and experience
• Hybrid working with flexibility built into the role
• 25 days annual leave plus bank holidays
• Up to 10% employer pension contribution
• Life insurance worth three times annual salary
• Wellbeing support and employee benefits

Location

• Hybrid working
• Office base in Southampton or Welwyn Garden City
• Travel across the South of England, including London and South Wales
• Home working, office working and delivery on partner sites
• Occasional overnight stays required

Why This Role Stands Out

• As a Delivery Officer, you'll be delivering inspiring experiences directly to young people.
• As a Delivery Officer, you'll work with schools, employers, universities and industry leaders.
• As a Delivery Officer, you'll help shape programmes that influence future careers and aspirations.
• As a Delivery Officer, you'll see first-hand the impact your work has on young people's lives.

Hashtags

#DeliveryOfficer #DeliveryOfficerJobs #EducationOfficer #ProgrammeDelivery #STEMJobs #STEMEducation #YouthEngagement #OutreachOfficer #ProgrammeCoordinator #EventManagement #SchoolsEngagement #EducationJobs #CommunityEngagement #ProjectCoordinator #EmployerEngagement #EducationCharity #HybridWorking #SouthEnglandJobs #SouthamptonJobs #WelwynGardenCityJobs #STEMCareers #YouthProgrammes #CareersInEducation #EducationRecruitment #STEMOutreach #StudentEngagement #ProgrammeManagement #EducationCareers #DeliveryOfficerCareers #YouthDevelopmentJobs

Youth Programmes Officer 

Hours: 35 hours per week 

Reporting to: Youth Programmes Manager 

About us 

The Ben Kinsella Trust is one of the UK’s leading anti-knife crime charities. We were set up following the tragic murder of 16-year-old Ben Kinsella in 2008, and everything we do is guided by his legacy. Our mission is to prevent knife crime through education and campaigning. 

Ben was a kind, creative young person who loved art, music, Arsenal FC, and making people laugh. He had big dreams of becoming a graphic designer. His death was a senseless act of violence, and the outpouring of grief and public support that followed marked the start of a movement. Ben’s own words, written shortly before his death, called for change, and his voice continues to inspire our work.  

Through immersive workshops in our Choices and Consequences Exhibitions and free online resources, we have reached over 50,000 young people so far. Our work challenges myths about knife crime, strengthens peer influence, and sparks meaningful conversations. As we grow, we remain committed to honouring Ben’s life by making a real, lasting difference to young people across the UK.  

We’re a small but growing team of 11 (rising to 14), working across Programmes, Fundraising, Communications, Finance and Operations, and Leadership. Our Programmes team is supported by a brilliant pool of freelance facilitators and actors who help bring our workshops to life. We’re now looking for an Youth Programmes Officer to join us at this exciting time. We’re looking for someone who is passionate about evidence-based interventions, thrives in a collaborative environment, and is confident working to establish and maintain relationships with external organisations. 

Ben’s legacy is our guide – we exist to stop knife crime 

About the Role 

We are looking for an education or youth work professional who can deliver our programmes to a very high standard. You will be a skilled facilitator and communicator who can engage with young people from a diverse range of backgrounds. Additionally, we are seeking someone who shares our values and is passionate about using education as a tool to support and empower young people and to stop knife crime. 

As Youth Programmes Officer you will be responsible for the delivery and coordination of our flagship knife crime prevention workshops to young people, to a high standard. You will work alongside the Programmes team to ensure workshops at our London exhibitions (currently Islington and Barking & Dagenham) operate smoothly and consistently to serve young people through the achievement of quality outcomes and maximised engagement. You will play a key part in the delivery of our Youth Ambassador Programme and contribute to the development of new programmes and opportunities during an exciting period of growth for the charity.  

Key Responsibilities 

Programme delivery

• Deliver workshops to a range of groups (primary, secondary, PRU/AP and adults), adapting to different needs
• Ensure sessions are engaging, high quality, and responsive to feedback

Programme development

• Gather and analyse feedback to improve programmes
• Support the development of new projects and resources

Workshop coordination

• Coordinate day-to-day delivery across two sites
• Manage bookings, enquiries and pre-visit information
• Maintain strong relationships with schools and partners
• Keep CRM and booking systems up to date
• Coordinate freelance facilitators and support their onboarding and training

General

• Carry out other duties as required

Person Specification 

Experience

• Delivering workshops or training to young people
• Adapting structured programmes to different needs
• Managing behaviour and supporting young people with additional needs
• Coordinating multiple tasks or stakeholders
• General admin and use of digital systems

(Desirable: programme design, training adults, relevant qualification in teaching/youth work)

Skills and knowledge

• Strong facilitation and communication skills
• Ability to build positive relationships
• Understanding of youth violence or knife crime
• Knowledge of inclusive teaching approaches

Personal qualities

• Passionate about supporting young people
• Reliable, organised and proactive
• Collaborative and professional
• Committed to equality, diversity and inclusion
• Open to learning and continuous improvement

Benefits  

• Flexible working where possible
• 27 days’ annual leave (+ bank holidays), rising with service
• Enhanced sick pay
• Pension scheme
• Cycle to work scheme
• Development opportunities

How to apply

Submit a CV and supporting statement outlining how you meet the person specification. Please also answer the two additional questions on the application form.

Deadline: Monday 24th August 09:30am.
Interviews:

• Stage 1: 27th / 28th August
• Stage 2: Week commencing 1st September (in person)

Senior Programmes Manager (Fixed-term contract)

Reports to: Director of Finance and Operations
Hours: Full time with flexible hours. Core hours are 10am to 4pm
Location: Hybrid. London (Embankment) on Wednesdays and Thursdays and remote working
Salary: £44,748 p.a.
Contract length: 13 months (starting mid November 2026)

Applications close: 23:59 on August 28th.

First round interviews: September 8th (online)

Second round interviews: September 16th at The Economist Group’s offices in London.

We are committed to an inclusive recruitment process. If there are any adjustments or support we can provide to help you perform at your best during the interview, please let us know.

BENEFITS

• 25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home
• A highly competitive pension (up to 11% employer contribution for 5% employee contribution)
• Private health insurance, eye tests and medical checks
• Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (currently Wednesdays and Thursdays)
• 24/7 access to counselling and wellbeing resources through our Employee Assistance Programme
• Income protection insurance and life assurance
• Cycle to work scheme, season ticket loan and gym membership loan
• Free access to The Economist content, including an online subscription, our range of apps, podcasts and more

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

In 2025-6 our core programme, Topical Talk, more than doubled its reach to over 1 million young people across 99 countries. We are at a time of great opportunity, in England and internationally, and have ambitious plans to keep growing and deepen our impact further.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines – award-winning weekly lessons for classroom discussions about global news stories
• Leadership for Change Prize – child-led solutions to complex global issues
• Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.

THE ROLE

We are seeking a highly organised, agile and structured Senior Programmes Manager to lead the operational planning, project management and execution of our flagship educational programmes. In this role, you will be the operational engine behind multiple cross-departmental projects, with a focus on meeting the needs of our global teachers and students, as well as funders.

In this fixed-term role you will work closely with our educational content leads, designers and external stakeholders to ensure our high-impact classroom resources and live events are delivered seamlessly, on time and to the highest standard. Rather than drafting the pedagogy yourself, you will manage the project lifecycles, coordinate workflow across internal and external teams and optimise the systems that allow our world-class educational programmes to reach over 1 million young people globally.

RESPONSIBILITIES

Project and operational management

• Manage the Topical Talk Leadership for Change Prize, Live Lessons, curriculum modules and student workshops end-to-end: from roadmaps and capacity mapping through to impact and evaluation
• Project manage the filming required for our content delivery, including the booking and management of experts, production teams and Economist colleagues
• Track and coordinate progress across content creators, graphic designers, proofreaders and editors to ensure all deliverables meet tight production deadlines
• Balance team workloads across concurrent educational projects and plan capacity for incoming projects
• Continuously refine workflow processes to streamline resource creation and evaluation

Programme governance and evaluation

• Partner with the Director of Programmes to track key performance indicators (KPIs), evaluate audience reach and maintain rigorous data collection for monitoring and evaluating our programmes
• Proactively identify bottlenecks, content risks or scheduling delays, implementing swift mitigation strategies to keep delivery on track

Live Lesson and workshop operations

• Manage the end-to-end operational execution of student workshops and our Live Lessons – handling scheduling, platform setups and logistics
• Coordinate school visits for content testing and observation, ensuring all safeguarding and operational requirements are fully met

Stakeholder and relationship coordination

• Serve as the primary operational point of contact for external topic experts, guest contributors, and editorial contributors from The Economist Group
• Maintain clear lines of communication between the programmes team, marketing, operations and external partners to ensure projects are aligned with strategic aims
• Manage external freelance contractors and vendors, with support from the administrative officer

SKILLS AND BEHAVIOURS

Whether you come from a project or educational management background or are a leader in charity operations, you possess the following:

• Outstanding ability to build, manage and maintain complex multi-phase project plans with precision and accountability
• A relentless eye for detail, operational rigor, and a knack for creating clean, efficient workflows out of complex tasks
• A proactive, self-starting mindset capable of foreseeing risks, resolving bottlenecks quickly and keeping cross-functional teams moving forward
• Exceptional written and verbal communication skills to effectively coordinate across diverse stakeholders – from freelance producers and internal creative teams to senior editors and external experts
• A collaborative nature. You motivate project contributors, keep teams aligned and foster a supportive working environment
• Discipline with deadlines, whereby you act as a dependable anchor for the team, managing requests consistently

EXPERIENCE

You have…

• Proven project management experience where you have demonstrated success in managing content creation, publishing workflows or educational delivery pipelines from conception to completion
• Experience using project management and collaboration platforms to drive team accountability and workflow tracking
• A track record of coordinating multi-disciplinary teams (e.g. writers, designers, subject-matter experts) under tight production schedules
• Experience implementing monitoring, reporting and evaluation frameworks to track project success metrics and user engagement
• Practical experience running hybrid, in-person, or large-scale virtual workshops and webinars

You might have…

• Formal project management certifications or training
• Background working within ed-tech, publishing or non-profit environments

We're particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.

We can’t fix issues like poverty, inequality, health and climate change alone. We are fully conscious of the scale of the challenge that faces the country and the urgent need to respond. That’s why the School for Social Entrepreneurs exists, to empower and equip people with entrepreneurial ideas and solutions to grow the social economy. The social economy is a movement of organisations and enterprises that prioritise people and planet. Together, we are committed to tackling the greatest social and environmental challenges of our time.This is a new and exciting role at a significant time of growth for the School for Social Entrepreneurs. In the coming year. we are developing new programmes, working with leaders who are developing small community led social and environmental projects as well as leading larger charities and social businesses developing social investment and housing solutions.

We’re not a traditional funder. Our grants tend to be small, but they punch above their weight, helping social and environmental entrepreneurs take the next step to grow their organisations. Our grants run alongside learning programmes, challenging and supporting leaders. We’re innovative in how we do this, through both traditional and enterprise grants. We lead on Match Trading™, a grant that challenges leaders to grow their trading income, and we are working on further grants innovations.

You will work with our Grants Team, Project Co-ordinators and Assessment Lead to develop and support grant management across a range of programmes. Your role will be to lead on specific programmes, including supporting assessment, onboarding and grant management. You will ensure that grantees are fully supported to manage their grants and ensure that grant management is compliant, auditable, efficient, and timely. You will support the development of grant policies and processes, writing grant paperwork and documentation, overseeing payments, and reporting to the wider Programmes Team and others about our work.

You don’t need to have managed grants before, but you do need to have a good understanding of a wide range enterprises and charities, gained through experience of training, business consultancy or development support. You will have a good understanding of business models, legal structures and financial systems that social and environmental organisations and community run and owned businesses may use. You will need to understand social enterprise finances, be able to read accounts, budgets, cashflows and have a good knowledge of social enterprise income streams.

We need someone who understands how hard it is to start up and grow social and environmental enterprises and can support people from diverse backgrounds in managing their grant, finances and growing their business.

Are you up for the challenge?

Interviews: Friday 18th and Friday 25th September (online)

War on Want is a radical charity working in solidarity with grassroots movements and organisations around the world to fight the root causes of poverty, inequality and injustice. We campaign against corporate power, economic exploitation and systems of oppression that drive poverty and human rights violations.

We are seeking a consultant with significant experience in partnership-building, programme design and development and resource mobilisation to support the growth of our international partnerships and movement-building work.

Working with War on Want staff and our existing partners, the Consultant will identify opportunities for collaboration with labour, feminist and social movement organisations in the Global South (primarily South Asia and Africa). They will develop partnership-centred programme concepts and position these to  fundraise with relevant philanthropic donors and identify  funding opportunities.

The Consultant will be part of the International Partnership Programmes Team, working closely with our Senior Fundraising Officer and, where relevant, Senior Campaign Officers. We are looking for a consultant who can commit to working alongside the team on a part-time (2 to 3 days per week average as a guide) basis for between four to six months.

If you are excited by the opportunity to work with War on Want and our international partners to develop collaborative programme ideas that will help mobilise resources for justice struggles, please apply by submitting:

• A covering letter outlining your most relevant experience for this role, your proposed daily rate, and your preferred pattern of working days.
• A detailed CV.

This is a self-employed consultancy engagement and does not constitute employment with War on Want.

For more information and to apply, please visit our website.

Deadline for applications: 6.00pm on Wednesday, 2 September 2026.

ABOUT US

The Great Friendship Project is an award-winning organisation tackling loneliness through research-informed community programmes, campaigns, and partnerships.

We design and deliver social interventions that help people build real-world friendships, strengthen social confidence, and rise out of loneliness.

Over the past four years, we have delivered hundreds of community activities, partnered with major brands and public institutions, contributed to national research and policy conversations, and built a highly engaged community of tens of thousands of young adults.

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THE ROLE

We are looking for a new Programmes & Community Coordinator to help turn ambitious ideas into well-run programmes with meaningful impact.

This is a varied, hands-on role at the heart of a growing organisation. Working closely with the Founder and CEO, you will coordinate programmes from planning through to delivery, support our volunteer team and ensure that participants receive a consistently welcoming and well-organised experience.

You will also strengthen the systems and processes behind our work, helping us deliver programmes that are effective, sustainable and capable of growing.

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PROGRAMME DELIVERY

• Programme Coordination - Coordinate the planning and delivery of community programmes, pilots, campaigns and other initiatives
• Delivery Logistics - Manage programme schedules, venues, partners, materials and communications to support smooth delivery
• Participant Experience - Act as a friendly and reliable point of contact for participants and help create welcoming, inclusive and well-organised experiences
• Impact & Improvement - Collect feedback, track participation and outcomes, and identify ways to continually improve our programmes

VOLUNTEER COORDINATION

• Recruitment & Onboarding - Support the recruitment, selection and onboarding of volunteers involved in programme delivery
• Training & Support - Coordinate volunteer training, shadowing, guidance and ongoing development
• Rotas & Communications - Manage volunteer availability, rotas and communications, ensuring people understand their responsibilities and feel supported

SYSTEMS & OPERATIONS

• Planning & Organisation - Maintain clear plans, timelines, schedules and task-management systems across programmes
• Process Development - Build and improve practical processes that strengthen delivery, reduce manual work and prevent important tasks from being missed
• Systems Management - Maintain digital tools, databases, records and shared documentation so that information remains accurate and accessible
• Documentation - Develop templates, guidance and playbooks that support consistent delivery and organisational growth

PARTNERSHIPS & GROWTH

• Partnership Support - Help coordinate relationships with venues, delivery partners and other external organisations
• Fundraising Support - Contribute to funding research, applications, reporting and partnership follow-up
• Campaigns & Growth - Support the delivery of campaigns, stakeholder events and other opportunities to extend our reach and impact

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WHO YOU ARE

• Organised & Reliable - You can manage competing priorities, maintain accurate systems and ensure that tasks, deadlines and follow-ups do not get missed
• People-Focused - You understand how to support volunteers and create welcoming experiences for people from different backgrounds
• Confident Communicator - You can build positive relationships with community members, volunteers, colleagues, partners and other stakeholders
• Problem Solver - You take initiative, respond calmly when plans change and find workable solutions to operational challenges
• Tech-Savvy - You are confident using digital tools and can improve processes to make work clearer, more efficient and easier to manage
• Flexible - You're able to work evenings and weekends to support programme delivery, with Time Off in Lieu provided

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EXPERIENCE - ESSENTIAL

• Experience in an operations, coordination, programme delivery, or project support role with responsibility for outcomes
• Experience managing multiple priorities across people, systems, and deadlines in a small or fast-moving organisation
• Confidence taking ownership, exercising judgement, and working with limited supervision

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EXPERIENCE - DESIRABLE

• Experience in a charity, community, events, or volunteer-led environment
• Experience supporting partnerships, fundraising activity, or grant applications
• Experience working closely with senior leadership or a founder

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BENEFITS

Beyond the opportunity to play a pivotal role in a growing social movement, we provide a supportive environment designed to help you thrive personally and professionally.

• Meaningful Work - Play a central role in tackling loneliness and helping people build lasting, real-world friendships
• Flexible Working - Work across home, co-working and community settings, with autonomy around how you structure your week
• Annual Leave - 20 days' annual leave, plus bank holidays and your birthday off, increasing by one day for each completed year of service up to five additional days
• Learning & Development - Receive mentoring and relevant training while developing experience across programme delivery, operations, partnerships and leadership
• Progression Opportunities - Shape a new role designed to develop as the organisation continues to grow

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HOW TO APPLY

Please complete our online application form by Thursday 20th August 2026 at 11pm.

If you have any questions about the role or application process, please contact us by email or through the enquiry form on our website.

Background

The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.

We currently raise around £1m each year, with community fundraising, challenges and special events generating the majority of our income. With a new fundraising strategy in place, exciting plans for growth and increasing opportunities to engage supporters in different ways, we're looking for someone to bring these programmes together into a joined-up public fundraising portfolio.

This is a fantastic opportunity to help shape the future of public fundraising at The Lily Foundation, building on our strong foundations while developing new ways to inspire supporters, grow income and maximise long-term engagement.

About the role

This is an exciting new role with responsibility for leading and developing Lily's public fundraising programme, bringing together our sports events, special events, community fundraising and emerging individual giving activity.

Reporting to the COO, you'll provide leadership across the public fundraising team, ensuring our programmes work together to deliver an outstanding supporter experience and sustainable income growth. You'll line-manage three colleagues, helping them succeed in their roles while creating a joined-up approach to planning, delivery and stewardship across the portfolio.

Alongside overseeing one of Lily's largest fundraising income streams, you'll also play an important role in developing our Individual Giving, Regular Giving and legacy fundraising activity, helping turn these emerging programmes into strong and sustainable sources of future income. If you're someone who enjoys developing people, spotting opportunities and bringing different strands of fundraising together, this is a brilliant opportunity to make a lasting impact.

Key responsibilities

• Lead the delivery and ongoing development of Lily's public fundraising programme, ensuring community fundraising, sports events, special events and individual giving activity work together to maximise income and supporter engagement.
• Line-manage, support and develop the two Events Managers and the Community & Individual Giving Officer, providing clear direction, regular feedback and development opportunities, and carrying out formal performance reviews
• Work closely with the Head of Fundraising to translate Lily's fundraising strategy into practical annual plans, priorities and targets for the public fundraising portfolio.
• Oversee the performance of the public fundraising programme, monitoring income, expenditure and KPIs, identifying trends and opportunities, and taking action where required.
• Support the continued development of Lily's Individual Giving, Regular Giving and Legacy fundraising programmes, helping to test new ideas, improve supporter journeys and build long-term sustainable income.
• Ensure supporters receive an excellent experience across all public fundraising activity, developing joined-up stewardship journeys that encourage long-term support.
• Work collaboratively with Marketing colleagues to develop engaging fundraising campaigns, products and communications that inspire supporters to get involved.
• Encourage innovation and continuous improvement across the team, using insight, evaluation and supporter feedback to inform future activity.
• Ensure accurate use of the CRM system (Donorfy), promoting good data management and using reporting and insight to support decision-making.
• Prepare regular reports and updates for the Head of Fundraising and COO, highlighting progress, opportunities, risks and recommendations.
• Work collaboratively across fundraising, marketing and operations to ensure public fundraising activity is well planned, well supported and aligned with organisational priorities.

About the role

The Academy runs some of the most valued grant schemes and development programmes in UK biomedical and health research. Springboard Awards help researchers establish their independence. Starter Grants keep talented clinicians in research alongside their clinical work. Leadership programmes like FLIER develop people who can work across academia, healthcare and industry to tackle real-world challenges, and alongside these sit opportunities to spend time working in industry, the NHS or government. Moving between sectors should be a normal part of a medical research career (it is not yet), and much of our work is built with that belief: a more connected and mobile workforce is better able to turn discovery into benefit. Between them, these schemes change the course of people's careers, and the research they enable reaches patients across the UK and beyond.

This role leads that portfolio. The heart of the job is excellent delivery: schemes that are well designed and well run, and that make a real difference to the people they reach. You will work closely with the Fellowship, whose expertise and generosity run through the whole portfolio, and you will make sure the schemes serve the whole of the medical sciences community (across the devolved nations and the regions, in industry as much as academia), not just those already inside the most established institutions. And science is global, so this work is too: the portfolio draws on evidence and partnerships from around the world, and the mentoring and networks around the people we support reach well beyond the UK.

Today much of the portfolio's focus is research talent and careers. That will always be a substantial part of the portfolio, but over time we plan to expand it further. That expansion could go in several directions, and what matters is that we are taking an evidence-based approach to ensure that our efforts are responding to what the medical sciences sector needs. Whatever we launch next, the same principles apply; good design, sound funding, proper governance and solid evaluation, with our effort concentrated where it delivers the most impact. So, the job is twofold: run today's portfolio brilliantly and build the future portfolio. It is a role where you can see your work land in people's lives, with real scope to shape what comes next. And none of it stands alone: what we learn from the people we fund sharpens our policy voice, the community our programmes build strengthens our engagement and public trust work, and insight flows back the other way to shape what we design next.

As a member of the Senior Leadership Team, you will share in the leadership of the Academy as a whole, working closely with the other directors: the Chief Operating Officer and the Directors of Policy, Communications and Engagement, and Translation and Enterprise. The relationship with Translation and Enterprise matters especially. That team will shape new partnerships and initiatives that your team is best placed to deliver, so the two of you will work in very close partnership.

What we are looking for

These are the six areas we will explore with candidates. They match the six parts of the role above, so you can read straight across — and your supporting statement can follow the same structure if that helps. We do not expect anyone to arrive with every part fully formed, but the strongest candidates will be convincing across most of them.

1. Excellent delivery

A strong track record of running grant schemes or of significant programmatic delivery. Much of this is operational: holding an annual cycle to time and budget, catching problems early and getting stuck things moving again. It is also about making sure the portfolio adds up to a coherent whole rather than a collection of separate schemes, with the governance discipline — sound contracts, clean compliance, rigorous oversight — that sits behind delivery done well.

2. Building partnerships and negotiating well

A track record of building and sustaining partnerships with funders, delivery organisations and industry, and the skill and pace to turn them into agreements where appropriate. We will want to hear how you have handled a complex negotiation and brought it to a close. The Chief Operating Officer leads the Academy’s income strategy, so we will also explore how you develop partners in concert with colleagues.

3. Range and credibility across the community

This role runs from Fellows (some of the most eminent scientists in the country) to researchers at the very start of their careers, and from government and funders to industry partners. We are looking for someone with the range to work well across all of them, and the credibility to be taken seriously at every level. We will also explore how you have widened access and drawn talent in from beyond the usual places.

4. A focus on impact

A commitment to looking at what difference the portfolio you lead makes. We are looking for someone who treats evaluation as a source of learning and uses what it shows to decide what the Academy should do next, keeping sight of the people and patients the work is for.

5. Leading and empowering people

A brilliant leader of people: someone who gets the best from a talented team by giving them space and ownership, backing them with real support and coaching, and building a culture where people thrive and develop.

6. Collective leadership

As a member of the Senior Leadership Team, you would share responsibility for the Academy as a whole, not only your own directorate. We want someone who takes that seriously, brings challenge where it is needed, backs colleagues when it counts, and helps make the Academy a brilliant place to work.

Benefits

We offer a competitive and evolving benefits package designed to support your wellbeing, development and work–life balance, including:

• Competitive salary and pension
• 26 days’ annual leave, plus bank holidays
• Option to buy or sell annual leave 
• Additional paid closure between Christmas and New Year
• Hybrid and flexible working
• Health, wellbeing and employee support programmes
• Cycle-to-work scheme and everyday benefits
• Structured learning and development
• Enhanced maternity, adoption and paternity leave
• Enhanced occupational sick pay

For further information and to apply, please visit our website via the apply button.

Closing date for completed applications: Midday on Monday 17 August 2026.

First interviews will be held 25-26 August 2026 with the CEO, Roz Campion, and the COO, James Lawrence, and focused on two competencies – leadership and delivery.

Second interviews will be held on 1 September 2026 with an external panel.

The Opportunity 

As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.

You will champion the Employer Programme internally, forging effective collaborations with colleagues across the organisation to ensure that our work with employers is understood and celebrated, and that opportunities to promote, develop and grow are maximised.

Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. A key priority for this role will be a strategic growth plan for the Employer Programme that focuses on growing Index entrants, diversifying employment sectors, progressing employer best practice and maximising revenue.

By collaborating with internal teams and existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.

We’re looking for someone who is willing and able to move easily between strategic thinking, marketing and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.

Location: We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.

When in the office you will be based in one of our regional offices (either Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle – depending on preference and accessibility). This is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Contract: Full-time/Part-time, Permanent

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares. 

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. 

Key Responsibilities:

1. Customer service and value proposition

• Develop value propositions for the SMEI and other employer products and services to help employers understand and improve social mobility in the workplace 
• Create and develop assets and activities to market the Employer Programme to employers across a range of platforms 
• Define the customer journey for the SMEI and ensure seamless customer experience, with clear and proactive communication and relevant content and resources 
• Actively manage and steward the customer pipeline for the SMEI and broader Employer Programme, reporting on prospects, acquisition and conversion 
• Gather customer feedback and market insights to help improve and develop products and services  

 2. Product ownership and project management 

• Project manage the Programme, with responsibility for key delivery areas yourself, as well as working with the Senior Index Coordinator / Policy Officer and other colleagues/external suppliers to deliver 
• Oversee the day-to-day delivery of the Programme and the annual Index scoring and feedback cycle, working with the Senior Policy Officer to ensure a smooth experience for employers  
• Lead the annual cycle for the SMEI product and other employer products as they are developed: defining the scope of work and setting priorities, survey review and design, data collection, overseeing marking and reporting, product review and evaluation 
• Manage all aspects of the Employer service, including the ongoing development of the digital platform, employer resources and online content   

3. Product and service development

• Develop the Employer Programme by scoping, developing and delivering new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace, e.g. a consultancy offer, events, webinars, staff training and off-the-shelf resources  
• Work with pro-bono supporters and existing partners to scope need, and test and pilot new products and services 
• Responsible for the annual evaluation of the programme, drawing on data and policy evidence, customer feedback and sector insights to inform development  

4. Stakeholder Management

• Champion and represent the Employer Programme externally, including attending and presenting at events, acting as spokesperson, meeting prospective entrants and other opportunities to grow connections and reach 
• Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace and employer-led social mobility 
• Scope and create an external advisory group to support the development of the products and services that form part of the Employer Programme 
• Seek opportunities to collaborate with external partners to share relevant content and tools, and co-create and develop new products and services 
• Ensure that insights and impact from the Index and the SMF’s work with employers are communicated internally and externally 

5. Systems and Processes

• Work with internal and external partners to ensure the Index is as technologically efficient as possible, e.g. automating aspects of the marking and feedback process, ensuring quality monitoring, evaluation and reporting and identifying and progressing other ways to drive efficiency and maximise reach, whilst retaining the quality of the programme 
• Drive best practice and set a culture where digital tools are used effectively for relationship management and fundraising, including Salesforce 
• Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner record 

6. Leadership and Development

• Play a proactive role in leading and inspiring the team, fostering a collaborative and creative culture of fundraising, income and product development 
• Champion the Employer Programme internally, forging effective collaborations across the organisation to ensure that our work with employers is understood and celebrated, and that opportunities to promote, develop and grow are maximised. Key relationships will include colleagues working in communications, campaigns and advocacy, data, finance and programme development.  

7. Line Management (Matrix Structure)

• Day-to-day people management  
• Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth  
• Recruit and induct new team members, and oversee the separation process for any leavers   
• Reasonably support well-being; provide a supportive work environment, and address any issues that may impact the well-being and morale of your reports   

Please see full job description attached for more details. 

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

Commercial and customer service:

• Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail
• Confidence in public speaking, presenting or facilitating workshops with professional audiences 

Project management and product development:

• Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs 
• Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery 

Project management and product development:

• Strong interpersonal and communication skills, with experience building and managing relationships 

IT skills:

• Experience using Microsoft Office
• Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce
• Experience of or understanding of managing and using digital platforms for programmes, products and/or services 

Policy and data skills (desirable):

• Understanding of issues related to social mobility, diversity and inclusion, or workforce development
• Understanding of and/or experience in benchmarking tools, indices or assessment frameworks 

See attached job description for more detail on the person specification

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. 
• Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings.

Benefits

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work scheme.
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website by 23:59, Thursday 3rd September and provide the following information:

1)    An outline of your previous relevant job roles (job title and dates only)

2)     A cover statement outlining your suitability for the role, with particular emphasis on how your experience, skills and knowledge meet the person specification (max. 750 words)

Thinking of using AI to help with your application? AI tools (such as Chat GTP, Gemini and Copilot) can help you research the SMF and the role you're applying for. They can also help you structure your application. The applications that stand out most are the ones that feel genuine and reflect your unique self and experiences.

Please note that generic applications and CV’s will not be considered.

Are you passionate about racial justice and supporting young Black people to thrive?

Our Youth Employment Manager role is an exciting new opportunity to lead on Poetic Unity’s innovative Employment programmes, which makes up one of our three priority areas: Mental Health, Employment and Education. This role, forming part of our Senior Leadership Team, will play a critical role in supporting thousands of Black young people across the UK to access safe, inclusive and empowering employment opportunities - changing culture and reshaping systems.

Key responsbilities 

- Be responsible for the development and management of the Chief Operations Officer Senior Leadership Training (COO SLT) - an innovative training programme for 10 Black young people to achieve the skills required to thrive in positions of senior leadership

- Be directly responsible for the management of the annual Cultural Leaders programme - a 12 month employment programme for 5 Black young people each year, working across different areas of Poetic Unity and with partners across the sector to develop transferable skills.

- Design, implement and manage The Blueprint - a national framework of best practice for the employment of Black young people in creative organisations

- Ensure all Employment programmes are effectively meeting the needs of the target demographic and are aligned with Poetic Unity’s strategic Vision

- Ensure all Employment programmes are effectively meeting the objectives and funding goals as outlined in associated funding requirements

- Be responsible for the effective monitoring and evaluation of all Employment programmes

- Be responsible for programme budget and finance management, working in line with awarded funding allocations and following all documentation protocols. 

Person specification 

- At least 2 years experience in leadership, people and project management roles, preferably within the charity sector

- Proven track record of effectively managing programmes and services, including programme development, implementation, and evaluation. To hold the knowledge, skills and confidence to bring programmes to life, oversee and manage their efficiency and deliver against outlined project goals and funding requirements

- Experience in project finance management, including keeping to budgets, managing over or underspend, and maintaining required evidence for efficient fund management

- Strong background in operational management - programme impact and evaluation, risk management and programme development

- Experience in stakeholder engagement, relationship management, and advocacy, with the ability to represent Poetic Unity effectively at various levels and build strong, sustainable partnerships to support the programme goals and our strategic vision. 

About us

Poetic Unity is a Black-led charity committed to addressing systemic racism and its impacts on children and young people’s mental health, education and employment. We use poetry and social action to cultivate joy, connection and empowerment across our communities. Based in Brixton and founded in 2015, we have since worked with over 60,000 young people across the UK in communities, education, cultural spaces and prisons. 

As a Black-led charity working towards racial justice, we strongly welcome applications from people with lived experience of racism. We are also particularly interested in applications from women and people from and/or with knowledge of our local Brixton community.

If this role sounds of interest to you please read full job description below with more details and how you can apply

We are seeking an exceptional leader to join ClementJames as our Interim Chief Programmes Officer for a 12-month maternity cover. Reporting to the Chief Executive, you will be one of three members of our Senior Management Team, alongside the Chief Executive and Chief Operations Officer, providing strategic leadership for the organisation and ensuring we continue to deliver exceptional services and lasting impact.

This is a unique opportunity to build on the strong foundations established by our current Chief Programmes Officer while bringing fresh ideas and expertise during an exciting period in the organisation’s development. You will lead the delivery of our services, inspire and develop a talented team of senior managers, champion quality, impact and continuous improvement, strengthen strategic partnerships, and help shape the future direction of ClementJames.

We are looking for an experienced senior leader who combines strategic vision with operational excellence, is passionate about developing people and partnerships, and shares our belief that everyone should have the opportunity to achieve their potential.

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are looking to recruit an experienced Programme Manager to lead the management of a new Water, Sanitation and Hygiene programme in Mozambique. The programme will be delivered in partnership with a Mozambican organisation and aims to improve access to safe, inclusive and sustainable water, sanitation and hygiene services for vulnerable communities in Mozambique. It will include activities such as construction or rehabilitation of water systems, sanitation facilities, hygiene promotion, community engagement, institutional capacity strengthening and climate-resilient WASH planning.

The Programme Manager will ensure high-quality, timely and compliant delivery within budget. Based at our office in London, you will be responsible for the programme’s overall performance, partnership management, financial oversight, risk management, safeguarding, monitoring, evaluation and learning, and donor reporting.

You should have:

• Significant experience managing international development or humanitarian programmes, including WASH or a substantial WASH component.
• Experience working with local or national partners and managing institutional donor grants, preferably FCDO-funded programmes.
• Strong experience in programme planning, budgeting, forecasting, financial monitoring, risk and compliance.
• Experience using theories of change, logframes, indicators and MEL plans, and translating data into management decisions.
• Experience producing high-quality donor reports and undertaking international programme-monitoring visits.
• Experience working in complex, fragile or resource-constrained contexts.
• Good knowledge of WASH, GEDSI, sustainable and climate-resilient programming, and programme-cycle management.
• Financial literacy and confidence reviewing budgets, expenditure reports and programme data.
• Fluent written and spoken English and working knowledge of Portuguese
• A commitment and empathy to the work and values of World Jewish Relief.
• A commitment to safeguarding, accountability, ethical practice, equality and inclusion.
• Be willing and able to travel regularly to Mozambique.

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
• Enhanced maternity & paternity pay
• Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
• Season ticket / travel to work loan
• Cycle to Work Scheme
• On Friday the office closes at 3pm
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

How to apply

Please upload your CV and a cover letter which demonstrates your suitability for the role answering the following question in your cover letter:

· Why does this role appeal to you and how do you meet the criteria in the person specification?

Interviews will be held in week commencing 31st August 2026

Salary:                     £27,788 – 28,519 pro-rata part-time 2.5 days a week
Location:                 London
Team:                      Membership
Line Manager:         Head of Membership, matrix management Member Engagement Adviser
Hours:                     2.5 days a week
Contract:                 Fixed term contract, 12 months
Grade:                     5
Safeguarding:         Basic / Standard

The Vacancy

The Membership Operations Officer will provide part-time business-as-usual support to the Membership team, helping the team run smoothly, respond quickly to member and internal enquiries, and maintain clear, accurate and accessible membership information.

The role will support the day-to-day operations of the membership function, with a particular focus on digital and knowledge management, membership inbox coordination, enquiry triage and timely follow-up. Working closely with the Head of Membership, Member Engagement Advisers and colleagues across Start Network, the postholder will help ensure membership systems, records, communications and operational processes are well organised, responsive and useful to staff, members and hubs.

KEY ACCOUNTABILITIES

Digital and knowledge management support (40%)

● Maintain organised, accurate and accessible membership information across internal systems, including Box, SharePoint and Salesforce.

● Support colleagues across teams to access up-to-date member information, documents and tools that enable consistent member engagement.

● Support the development and maintenance of digital platforms that improve member engagement, communications and access to shared resources.

● Coordinate with Communications and relevant hubs to keep membership messaging, website updates and new member announcements accurate and timely.

● Administer member data in Salesforce, ensuring records are accurate, current and appropriately reflected in membership outputs and digital channels.

● Support membership communications, including newsletters and mailing lists, by collating content, maintaining contact data and monitoring engagement insights.

Membership inbox, coordination and administration (40%)

● Monitor the Membership inbox regularly, ensuring enquiries are acknowledged, triaged and directed to the right person or team in a timely and responsive way.

● Act as the first point of coordination for routine member enquiries, tracking actions and ensuring follow-up is completed or escalated where needed.

● Support day-to-day Membership team coordination, including scheduling meetings, preparing papers, maintaining action logs and keeping shared documents up to date.

● Work with the Membership team, especially the Membership Knowledge Management to support routine membership processes, including annual invoicing and tracking of membership contributions.

● Coordinate follow-up on member queries, issues and engagement activities, ensuring clear ownership, deadlines and records of agreed actions.

● Provide flexible operational and administrative support to the Membership team as priorities shift across the year.

Membership engagement support (20%)

● Support Member Engagement Advisers with practical coordination for member engagement activities, including inductions, meetings, hub-related processes and member follow-up.

● Coordinate with teams across Start Network on routine member engagement activities, ensuring relevant information is captured, shared and followed up.

PERSON PROFILE

Key competencies

● Administration and management

● Adaptability/flexibility

● Attention to detail

● Creative thinking

● Cooperation and collaboration

Essential skills and experience

● Excellent written and verbal communication skills, with the ability to respond clearly, tactfully and professionally to enquiries from members and colleagues.

● Experience using CRM, knowledge management or shared information systems, such as Salesforce, SharePoint, Box or equivalent platforms.

● Strong organisational skills, with the ability to manage inboxes, track actions, prioritise tasks and follow through reliably in a part-time role.

● Proven experience providing administrative, coordination or operational support in a busy team environment.

● Strong IT skills, particularly Microsoft Outlook, Excel, Word and PowerPoint, with confidence maintaining accurate records and shared files.

Desirable skills and experience

● Experience working in a membership organisation, network or multi-stakeholder environment.

● Working knowledge of French and/or Spanish.

● Experience of working in the development, peacebuilding or humanitarian sector.

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.