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About the role
The Academy runs some of the most valued grant schemes and development programmes in UK biomedical and health research. Springboard Awards help researchers establish their independence. Starter Grants keep talented clinicians in research alongside their clinical work. Leadership programmes like FLIER develop people who can work across academia, healthcare and industry to tackle real-world challenges, and alongside these sit opportunities to spend time working in industry, the NHS or government. Moving between sectors should be a normal part of a medical research career (it is not yet), and much of our work is built with that belief: a more connected and mobile workforce is better able to turn discovery into benefit. Between them, these schemes change the course of people's careers, and the research they enable reaches patients across the UK and beyond.
This role leads that portfolio. The heart of the job is excellent delivery: schemes that are well designed and well run, and that make a real difference to the people they reach. You will work closely with the Fellowship, whose expertise and generosity run through the whole portfolio, and you will make sure the schemes serve the whole of the medical sciences community (across the devolved nations and the regions, in industry as much as academia), not just those already inside the most established institutions. And science is global, so this work is too: the portfolio draws on evidence and partnerships from around the world, and the mentoring and networks around the people we support reach well beyond the UK.
Today much of the portfolio's focus is research talent and careers. That will always be a substantial part of the portfolio, but over time we plan to expand it further. That expansion could go in several directions, and what matters is that we are taking an evidence-based approach to ensure that our efforts are responding to what the medical sciences sector needs. Whatever we launch next, the same principles apply; good design, sound funding, proper governance and solid evaluation, with our effort concentrated where it delivers the most impact. So, the job is twofold: run today's portfolio brilliantly and build the future portfolio. It is a role where you can see your work land in people's lives, with real scope to shape what comes next. And none of it stands alone: what we learn from the people we fund sharpens our policy voice, the community our programmes build strengthens our engagement and public trust work, and insight flows back the other way to shape what we design next.
As a member of the Senior Leadership Team, you will share in the leadership of the Academy as a whole, working closely with the other directors: the Chief Operating Officer and the Directors of Policy, Communications and Engagement, and Translation and Enterprise. The relationship with Translation and Enterprise matters especially. That team will shape new partnerships and initiatives that your team is best placed to deliver, so the two of you will work in very close partnership.
What we are looking for
These are the six areas we will explore with candidates. They match the six parts of the role above, so you can read straight across — and your supporting statement can follow the same structure if that helps. We do not expect anyone to arrive with every part fully formed, but the strongest candidates will be convincing across most of them.
1. Excellent delivery
A strong track record of running grant schemes or of significant programmatic delivery. Much of this is operational: holding an annual cycle to time and budget, catching problems early and getting stuck things moving again. It is also about making sure the portfolio adds up to a coherent whole rather than a collection of separate schemes, with the governance discipline — sound contracts, clean compliance, rigorous oversight — that sits behind delivery done well.
2. Building partnerships and negotiating well
A track record of building and sustaining partnerships with funders, delivery organisations and industry, and the skill and pace to turn them into agreements where appropriate. We will want to hear how you have handled a complex negotiation and brought it to a close. The Chief Operating Officer leads the Academy’s income strategy, so we will also explore how you develop partners in concert with colleagues.
3. Range and credibility across the community
This role runs from Fellows (some of the most eminent scientists in the country) to researchers at the very start of their careers, and from government and funders to industry partners. We are looking for someone with the range to work well across all of them, and the credibility to be taken seriously at every level. We will also explore how you have widened access and drawn talent in from beyond the usual places.
4. A focus on impact
A commitment to looking at what difference the portfolio you lead makes. We are looking for someone who treats evaluation as a source of learning and uses what it shows to decide what the Academy should do next, keeping sight of the people and patients the work is for.
5. Leading and empowering people
A brilliant leader of people: someone who gets the best from a talented team by giving them space and ownership, backing them with real support and coaching, and building a culture where people thrive and develop.
6. Collective leadership
As a member of the Senior Leadership Team, you would share responsibility for the Academy as a whole, not only your own directorate. We want someone who takes that seriously, brings challenge where it is needed, backs colleagues when it counts, and helps make the Academy a brilliant place to work.
Benefits
We offer a competitive and evolving benefits package designed to support your wellbeing, development and work–life balance, including:
- Competitive salary and pension
- 26 days’ annual leave, plus bank holidays
- Option to buy or sell annual leave
- Additional paid closure between Christmas and New Year
- Hybrid and flexible working
- Health, wellbeing and employee support programmes
- Cycle-to-work scheme and everyday benefits
- Structured learning and development
- Enhanced maternity, adoption and paternity leave
- Enhanced occupational sick pay
For further information and to apply, please visit our website via the apply button.
Closing date for completed applications: Midday on Monday 17 August 2026.
First interviews will be held 25-26 August 2026 with the CEO, Roz Campion, and the COO, James Lawrence, and focused on two competencies – leadership and delivery.
Second interviews will be held on 1 September 2026 with an external panel.
Post Title: Director of Development
Reports to: Chief Executive Officer
Salary: £38,750 - £43,750
Hours of work: 37.5 hours per week (matchdays, evenings and weekends as required)
Location: AESSEAL New York Stadium
Closing date: Monday 3 August 2026
About this role: This is an exciting opportunity to join Rotherham United Community Trust’s Executive Team and lead the ‘Strengthen and Grow’ theme within the Trust’s United for Change strategy. The Director of Development will drive sustainable growth by strengthening programmes, increasing income, developing strategic partnerships and embedding a culture of continuous improvement across the organisation. You will work closely with the CEO, Board and senior leaders to maximise the Trust’s impact while ensuring operational excellence and long-term sustainability.
Duties and Responsibilities
1. Programmes and Interventions
- Support department leads and ensure effective delivery of national/regional and local programmes.
- Oversee programme monitoring and evaluation systems.
2. Income Generation
- Develop a business plan with KPIs for year-on-year income growth.
- Innovate and refine fundraising approaches (donors, foundations, corporates, digital).
- Design and market income-generating products/programmes.
- Develop and nurture relationships with new and existing partners including businesses and charities.
3. Operational Management
- Manage financial and physical resources, including budgeting.
- Deliver services that generate income.
- Report to the Trust Board and attend and present at Board/sub-committee meetings.
4. Continuous Improvement
- With reference to the Capability Code of Practice, lead the design and delivery of a continuous improvement plan for internal operations.
- Introduce systems and tools to improve efficiency, staff experience, and service delivery.
- Monitor internal performance metrics and work with team leads to address underperformance.
- Promote a culture of evidence-based decision making and accountability.
5. Team Leadership and Collaboration
- Exhibit and promote the Trust’s values and vision.
- Contribute to strategic planning as part of the Executive Team.
- Provide leadership, direction and line management to designated managers and teams.
- Contribute to Trust strategies, policies, and procedures.
- Work collaboratively across departments to align resource planning with organisational goals.
- Lead Trust Business Development, EDI and Sustainability action plans.
6. Miscellaneous
- Additional duties as assigned by the CEO.
- Comply with Equal Opportunities and Health & Safety policies.
- Demonstrate commitment to inclusive and safe working practices.
- Demonstrate high levels of integrity, professionalism, and confidentiality.
Person Specification: Director of Development
1. Relevant Experience
Essential
- Significant experience in a senior leadership or management role.
- Developing and delivering strategic plans that achieve organisational objectives.
- Business development, income generation and securing new opportunities for growth.
- Building and managing effective partnerships and stakeholder relationships.
- Leading and developing managers and teams.
- Driving organisational improvement, change or transformation initiatives.
- Developing new products, services or programmes.
Desirable
- Experience within the charity, sport, education, health or community sectors.
- Experience of leading cross-organisational projects involving multiple stakeholders.
2. Education and Training
Essential
- Degree-level qualification or equivalent professional experience.
Desirable
- Professional qualification in leadership, management, business development or a related field.
3. Knowledge
- Understanding of the sport, physical activity and community development sectors.
- Knowledge of business development, fundraising and partnership development.
- Understanding of organisational performance management and continuous improvement.
- Knowledge of monitoring, evaluation and impact measurement.
- Understanding of equality, diversity and inclusion and barriers to participation.
4. Skills and Abilities
- Excellent communication, presentation and influencing skills.
- Strong relationship-building and networking abilities.
- Strategic thinking with the ability to translate ideas into action.
- Ability to identify opportunities for growth, innovation and improvement.
- Strong analytical and problem-solving skills.
- Ability to use data and evidence to inform decision-making.
- Effective leadership and people management skills.
- Ability to manage multiple priorities and deliver results through others.
- Ability to challenge constructively and drive positive change.
5. Additional Factors
- Commitment to the values and purpose of Rotherham United Community Trust
- Commitment to equality, diversity and inclusion.
- Commitment to safeguarding children, young people and adults at risk.
- Willingness to work evenings and weekends when required.
- Ability to travel independently for meetings and events.
Everyone in Rotherham: United, Successful and Living Well.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Sheldrick Wildlife Trust
For over 50 years, the Sheldrick Wildlife Trust has been at the forefront of wildlife conservation in Kenya. Founded on the extraordinary work of Dame Daphne Sheldrick, we are best known for our orphaned elephant rescue and rehabilitation programme – the most successful of its kind in the world. Our work has grown to encompass anti-poaching, habitat protection, community conservation and long-term field programmes across East Africa.
We have a global community of passionate supporters, a powerful brand, and a cause that genuinely moves people. Our UK charity facilitates the global elephant adoption programme, leads on UK fundraising, and connects supporters everywhere with the animals and landscapes they love.
The Opportunity
This is a new and significant appointment for SWT UK. We are looking for a Director of Development to develop and lead our UK fundraising strategy – taking ownership of income generation across all streams, donor communications and supporter stewardship, and managing a team of three talented fundraising professionals.
Our individual supporter base is large globally – growing in UK – loyal and deeply engaged: many give through our elephant adoption programme, which connects them directly with named animals in our care. We are now ready to build on this engaged supporter base and develop it into a structured individual giving programme – with mid-level giving pathways, major donor cultivation, systematic stewardship and deeper philanthropic relationships. That is the central challenge and opportunity of this role.
We also have active corporate and trust relationships, a legacy programme in development, and real potential to grow income from European and international funders. The Director of Development will take ownership of all of this – hands on and strategic in equal measure.
What You Will Do
- Develop and implement a new UK fundraising strategy, establishing clear priorities, income targets and programmes that will drive growth through to 2030 and beyond
- Develop and implement a UK individual giving programme – building on our adoption base to create structured giving journeys, mid-level and major donor cultivation, and meaningful stewardship
- Manage the UK fundraising budget, set and monitor income targets across all streams, and report regularly to the Executive Director on performance and ROI
- Take day-to-day ownership of corporate and trust relationships, writing reports, proposals and partner communications
- Build a major donor programme from the ground up, identifying and cultivating high-value individual prospects
- Develop legacy marketing activity, working alongside our existing legacy administrator and Freewill partnership
- Manage and inspire a team of three: Communications and Fundraising Manager, Retail Manager and Supporter Care Officer, and Fundraising Support Officer
- Oversee the donor database (Donorfy), ensuring data quality and insight-driven decision making
- Explore opportunities to grow income from European and international donors
- Contribute to the global income picture, including through improved donor stewardship and deeper supporter engagement
- Support the growth of SWT's profile and visibility in the UK through press opportunities, social media, and other channels.
About You
We are looking for a fundraiser who loves the craft – someone who is energised by building relationships, writing a compelling proposal, developing a giving programme from scratch, and ensuring every supporter feels genuinely valued. This is a hands-on role as much as a leadership one, and the right person will be comfortable doing both.
- Proven track record in fundraising, with demonstrable success securing income from individuals, trusts or corporates – including five-figure gifts and above
- Experience developing individual giving programmes, including mid-level or major donor cultivation
- A hands-on practitioner – comfortable writing proposals, reports and donor communications yourself
- Experience managing a small fundraising team with warmth, clarity and accountability
- Strong relationship management and stewardship skills
- Experience working with a donor CRM and using data to inform fundraising decisions
- Comfortable in a building role – excited by developing programmes that don't yet exist
- Experience managing fundraising budgets and producing income forecasts and performance reports.
- Genuine passion for wildlife conservation – this role is for someone who cares about the cause
- Committed to in-person working – we believe day-to-day presence and collaboration produces better outcomes for our donors and our team, and ask for a minimum of three days per week at our Billingshurst office
Why Join Us
- A mission that genuinely matters – 50 years of life-changing conservation work and a cause that moves people around the world
- A large, loyal and warm supporter base with significant untapped potential
- Real scope to build something – this is a new role with genuine influence from day one
- A small, close-knit team with shared purpose and a genuine commitment to each other's wellbeing
- Direct line to the Executive Director and member of senior leadership team
- 25 days annual leave plus bank holidays (33 days total)
- Salary exchange pension with 5% employer contribution
- Salary of £55,000 – £60,000 depending on experience
How to Apply
Please submit your CV and a covering letter of no more than two pages – telling us why you are interested in this role and how your experience meets the person specification – by 16th August 2026.
We will be reviewing applications on a rolling basis and may appoint before the closing date, so early application is encouraged.
All applicants must have the right to work in the United Kingdom. We are unable to sponsor visa applications for this role.
Applications must include a covering letter of no more than two pages explaining why you are interested in this role and how your experience meets the person specification. Applications submitted without a covering letter will not be considered.
To protect and preserve wildlife and habitats in Kenya


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £45,855 - £52,988
Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-2 days per month, depending on business need. We cannot offer fixed days at home. You are responsible for your own commuting costs).
Contract: Permanent, Full time.
Hours: 35 hours per week
Reporting to: CEO
Direct reports: Finance & Operations Manager
Role summary
As Head of Operations, you will play a pivotal role in ensuring the Ben Kinsella Trust has the strong operational foundations needed to maximise its impact and support continued growth. Reporting to the CEO and as a member of the Senior Leadership Team, you will provide strategic leadership across the charity's operations, governance, finance, HR and IT, ensuring the organisation operates efficiently, remains compliant and has the systems and infrastructure required to deliver its mission.
You will lead the development and continuous improvement of organisational systems, policies and processes, driving operational excellence and enabling colleagues to focus on delivering high-quality programmes, campaigns and services. Working closely with the CEO, Finance Manager, trustees and external partners, you will oversee governance, risk management, financial planning, people and culture, and digital infrastructure; ensuring the charity is well-managed, resilient and equipped for future growth.
We're looking for a proactive, organised and collaborative leader who enjoys improving how organisations work and can balance strategic thinking with practical delivery. Your leadership will help ensure the Ben Kinsella Trust remains a well-governed, financially sustainable and high-performing organisation, enabling us to honour Ben's legacy and prevent knife crime through education and campaigning.
Key Responsibilities
Operations
- Lead the development and continuous improvement of operational systems, processes and policies to ensure the charity operates efficiently, consistently and in line with best practice.
- Oversee organisational project management, ensuring strategic projects are effectively planned, monitored and delivered on time and within budget.
- Develop and maintain effective systems for organisational planning, reporting and information flow, ensuring senior leaders and trustees have access to timely and accurate information.
- Identify opportunities to improve efficiency through process redesign, automation and the effective use of technology and digital systems.
- Provide operational leadership across the organisation, ensuring resources, systems and infrastructure effectively support programme delivery and organisational growth.
Governance
- Lead the charity's governance framework, ensuring compliance with Charity Commission requirements, statutory obligations and internal policies.
- Maintain the organisation's policy framework, ensuring policies are regularly reviewed, updated and effectively implemented across the charity.
- Lead organisational risk management, maintaining the risk register and supporting senior leaders and trustees to identify, monitor and mitigate strategic and operational risks.
- Ensure appropriate compliance with data protection, safeguarding, health and safety, insurance and other regulatory requirements.
Finance
- Lead the charity's financial management, working closely with the CEO and Finance Manager to develop budgets, forecasts and management accounts.
- Monitor organisational income and expenditure, providing financial analysis and recommendations to support effective decision-making.
- Oversee financial controls, procurement processes and delegated authorities, ensuring robust stewardship of the charity's resources.
- Support the preparation of statutory accounts, annual budgets, audits and financial reporting for the Board of Trustees and external stakeholders.
- Develop financial systems and reporting processes that improve visibility, accountability and organisational planning.
HR & IT
- Lead the development of the charity's people infrastructure, ensuring effective HR policies, systems and processes to support employee wellbeing, performance and compliance.
- Oversee recruitment, onboarding, performance management and learning and development processes, working with managers to build a high-performing and inclusive culture.
- Ensure the charity's HR systems and employee records are maintained accurately and comply with employment legislation and GDPR requirements.
- Lead the organisation's IT strategy and digital infrastructure, ensuring staff have secure, reliable and effective technology to support their work.
- Oversee cyber security, business continuity, system procurement and relationships with external IT providers, driving continual improvement in digital capability.
How to apply
Please upload a CV and Cover Letter (no more than 2 sides of A4).
When you’re ready to apply, please use the ‘Apply’ button; we’re not able to accept emailed CVs or supporting statements.
For a chat about the role before applying, please call the charity and ask for Patrick.
We are accepting applications and interviewing on a rolling basis. We reserve the right to close the vacancy earlier than advertised.
Applications close: Monday 3rd August @ 9:30am.
For Recruiters:
This role is not currently open to recruitment agencies. We work with a small number of trusted recruitment partners where agency support is required and will contact these suppliers directly if appropriate. We kindly ask that agencies do not contact us regarding this vacancy.
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
At Special Olympics GB, we're changing the way people think about intellectual disability.
Every day, our athletes challenge expectations, inspire communities and demonstrate what's possible when people are given the opportunity to thrive.
Corporate and commercial partnerships are fundamental to making that happen. They enable us not only to generate sustainable income, but to create opportunities for our athletes through volunteering, employment, leadership, education, inclusion and powerful brand collaborations.
As we build towards the Special Olympics World Summer Games in Chile and continue to grow our national movement, we're looking for an exceptional partnership professional to lead and evolve this work.
This isn't a traditional charity partnerships role. We're looking for someone who combines exceptional stewardship with commercial curiosity, entrepreneurial thinking and creativity. Someone who enjoys spotting opportunities, challenging conventional approaches and designing partnerships that create genuine shared value.
You'll inherit an exciting portfolio of national partners (Coca-Cola Europacific Partners, Toyota GB, Fuller’s pubs, Ocean Outdoor, Mitsubishi Electric UK and others), lead a small but ambitious team, and work alongside the Director of Development to shape the future of one of the UK's most exciting purpose-led partnership programmes.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
Who are we?
Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff). providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1,500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resources, advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.
Background and Aims of the Community Health Champion Programme
This role is for our Community Health Champions Programme (CHC). The programme is led by and for City & Hackney’s diverse communities. Community Health Champions (Champions) empower residents to become aware of, take ownership and work towards more positive health and wellbeing outcomes.
This is achieved by the programme sourcing, recruiting, training and supporting a diverse cohort of Champions who live, work, volunteer or study within City & Hackney. Our vast network of 230+ Champions who amongst them speak 40+ languages, are instrumental in tailoring and sharing vital health messaging with residents and feeding back insights, concerns and questions which are then used to develop more bespoke, relevant and culturally nuanced health messaging. Champions, with support from the programme, give voice to communities with varying levels of health literacy: how residents access, assess, and engage with healthcare information, services and systems.
The programme was launched during the Covid-19 pandemic but has now expanded to focus on wider health issues and wider determinants of health such as mental health and wellbeing, long term conditions, diet and nutrition.
Purpose of the Role
The Communications and Engagement Officer will lead on programme communications, coordinating and delivering the day-to-day communications that power the Community Health Champion CHC) programme. The primary goal of this role is to equip Champions with accessible, inclusive, high-quality communications content, tools and resources enabling them to effectively engage in the programme whilst building trust and improving health literacy across City & Hackney.
This is a hands-on role focused on amplifying community voices, positioning and showcasing the continued impact of Champion activities, maintaining a positive programme reputation, and ensuring our health messages reach the people who need them most.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who cares deeply about our ambitious plans, and who has the skills to manage large scale programmes, whilst also being able to independently take action to deliver operational tasks.
Your work will be central to enabling our continued growth, directly supporting the development of strong partner relationships and shaping the experience they have across our programmes, so that they can deliver excellent outcomes for babies, children and young people.
Role Overview
We are looking to appoint three Programme Officers, who will be responsible for supporting programme delivery and programme operations at the Reach Foundation.
We have 3 vacancies across our portfolios of work:
Role 1: Programme Officer (Leadership)
This includes our x100 programmes across the West, East, Yorkshire and Greater Manchester, our leadership programme with A Million Realities, and newly established place based leadership programmes for heads and executive leaders.
Role 2: Programme Officer (Cradle-to-Career)
This includes our Cradle-to-Career catalyst, foundations and leadership programmes (which are each distinct phases of our Cradle-to-Career core offer), our Accelerator programme, and a number of bespoke Cradle-to-Career catalyst programmes run directly for partner organisations.
Role 3: Programme Officer (Educational Breakthroughs)
Helping to launch our newest strand of work, developing and growing ‘educational breakthroughs’ that enable all children to enjoy lives of choice and opportunity. This will include delivery of existing elements of our ‘breakthrough portfolio’ (Languages for All, developing mapping/ data tools to support local breakthroughs, re-imagining key stage 3 for Lift Schools) and supporting new clients as we begin partnerships with them.
Each role has a distinct portfolio of programmes you will support, but the duties, skills and capabilities required for each role are aligned. We expect the three Programme Officers to work together closely to ensure consistency of delivery across our work, to share learning and to develop a community of practice.
You will work closely with the Directors responsible for each programme, alongside our Events and Operations Officers, who work across all programmes, to ensure our programmes are planned and delivered to a high standard.
The role of the Programme Officer has three core areas of responsibility:
1. Programme Planning and Project Management
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Project manage multiple, simultaneous programmes across the portfolio with rigour. Work with other programme managers to embed consistent programme management across our organisation.
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Work with the Events and Operations Officers to complete the annual calendar-setting process, setting event dates and key programme milestones. Ensure all events are appropriately staffed.
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Utilise Asana to monitor project milestones, proactively identify off-track delivery risks, and lead status updates during programme meetings to ensure timely intervention.
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Champion the use of HubSpot (CRM) and set up progress dashboards alongside evaluation colleagues.
2. Programme Delivery
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Improve (or establish) processes that ensure that every participant on our programmes has a great experience from the moment they find out about us, to when they exit working with us.
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Manage the main programme inbox, serving as the responsive, warm, and professional first point of contact for routine enquiries from participants and external partners
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Coordinate regular, high-quality programmatic communications (e.g. programme blasts or event invites) to keep participants informed and engaged throughout the year. You may author these, or work with others to ensure they are circulated in a timely manner.
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Ensure all programmatic data collection is in line with GDPR guidelines.
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Support in programme administration tasks, such as preparing papers for steering group meetings, taking minutes and circulating actions.
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Actively participate in cross-organisational reviews, sharing delivery insights in order to improve the quality of our work.
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Programme-Specific Deliverables:
Participant Recruitment & Onboarding: Lead the end-to-end application and onboarding journey for new programme cohorts, including coordinating assessment or sign up windows, distributing welcome materials, and managing intake data.
Coaching Offer Management: Act as the end-to-end operational lead for the leadership coaching offer, managing coach-matching logistics, scheduling, and tracking completion rates.
Contract and Agreement Tracking: Administer the distribution and tracking of Service Level Agreements (SLAs), ensuring signed copies are received prior to delivery.
3. Stakeholder and Relationship Management
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Coordinate the operational onboarding of new bespoke partners, guiding both internal and external senior stakeholders through this initial phase
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Invest deeply in building strong, warm, and respectful relationships with senior external stakeholders across identified bespoke partnerships, acting as a point of contact for any queries and ensuring excellent customer service
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Develop strong relationships internally, particularly with Regional Directors or Breakthrough Project Leads , providing them with regular progress updates, risk assessments, and actionable recommendations ahead of key delivery milestones.
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Actively collaborate with fellow Programme Officers to share operational learnings, standardise delivery templates, and build a supportive internal community of practice.
Please review the attached Job Description for more details.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Passionate about democracy, education and young people?
Young Citizens is a national citizenship education charity with nearly 40 years' experience inspiring active citizenship among children and young people.
As curriculum and policy change accelerates, including Votes for 16 reshaping how young people engage in civic life – we're focused on ensuring active citizenship sits at the heart of how the next generation is prepared to participate in and protect a thriving democracy.
About the role
We're looking for a Programme Leader to join our Education Team as we embark on an ambitious new phase of growth. This is a unique opportunity to help deliver inspiring programmes to schools across the UK while developing the skills, experience and confidence to build a successful career in the social impact sector.
Designed as a two-year development opportunity, this role is ideal for someone early in their career who is ready to take ownership, develop their leadership skills and make a tangible impact. You'll be trusted with responsibility from day one, encouraged to contribute ideas and supported to grow through hands-on experience.
Over the two years, you will develop your skills and expertise:
Within your first few months you'll be:
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Leading delivery of one of our flagship programmes.
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Running your own events and managing relationships with schools.
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Confidently using Salesforce CRM to manage data and drive engagement.
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Developing your project management skills through real responsibility.
As you continue to grow you'll have opportunities to:
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Manage your own budget.
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Build strategic relationships with partners and schools.
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Represent Young Citizens at external events.
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Shadow our senior leadership team.
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Contribute to organisational strategy and help shape how we grow our impact.
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Develop specialist interests across areas such as communications, impact, partnerships or programme development.
We're looking for someone who:
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Is passionate about democracy, education and improving opportunities for young people.
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Delivers high-quality work and enjoys taking ownership.
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Can build strong relationships and manage multiple priorities.
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Learns quickly and enjoys solving problems.
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Wants to develop into a well-rounded professional in the social impact sector.
If you're looking for a role where you can develop your career, take on real responsibility, and help strengthen democracy through education, we'd love to hear from you.
Download the full recruitment pack for more information about the role, progression with Young Citizens and how to apply.
A Few Useful Notes When Applying
If you are excited by the opportunity to build a thriving network of schools that helps more young people become active citizens, we would love to hear from you. Please submit your CV and a cover letter addressing the application questions in the full job pack, which also contains further details on the application process.
Additional Information
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Applicants must have the right to work in the UK.
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Offers of employment are subject to satisfactory references and a DBS check.
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We welcome applications from candidates from all backgrounds and are committed to creating an inclusive workplace.
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We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
About the roles
Last year we launched our most ambitious strategy yet - Change Happens Now. To deliver on its promise, we have identified a phased and prioritised pipeline of cross-cutting strategic programmes that will move us closer to a future where, by 2050, everyone diagnosed with breast cancer lives - and is supported to live well.
We’re now looking for 2 Strategic Programme Leads to help deliver our strategy. You’ll work in our Strategy, Planning & Innovation (SPI) team, which is responsible for strategic change programmes, planning, innovation and involvement.
Both posts share the same job description and grade and will work flexibly across SPI’s full portfolio. However, each role has a distinct focus area and differs in contract type:
- Role 1 - Health Systems and Improvement – Permanent: This role focus is in health systems and improvement, which will include leading place-based programmes, stewarding UK-wide health-improvement standards, and building the external relationships needed to deliver system-level change.
- Role 2 - Engagement at Scale – 2 year fixed term. This role focus is in ‘engagement at scale’ programmes, in its first year, it will include programme leadership of our universal offer, an organisation-wide programme aimed at delivering an accessible support offer for everyone affected by breast cancer. It will also include providing strategic partnership for other large-scale programmes, such as healthcare professional engagement initiatives and behaviour change.
While each role has a primary focus area, we expect both post-holders to be flexible and adaptable. Priorities change, and you'll need to be equally comfortable working across specialisms, seeing the focus areas as a starting point which will evolve with organisational priorities.
About you
Whilst both roles are the same, given the specialisms, for role 1, we're particularly interested in candidates with experience of external connectivity across the UK health system landscape and a working knowledge of NHS structures, integrated care systems, clinical pathways and health inequalities. For role 2, we're particularly interested in candidates with experience of scaled engagement work, such as leading public engagement, support or community programmes.
For both roles, you’ll be able to get into the detail when it matters, including the design and sequencing of the programme itself. On some programmes you'll be the strategic lead, owning the work from start to finish and being the trusted strategic advisor to expert leaders. On others you'll partner an expert team, bringing the wider organisation in behind their delivery and working through the barriers that hold progress back.
You'll be confident leading, designing and running pilots and prototypes, with clear measures of success and an evidence-led approach to learning and improvement, ensuring you keep lived experience of breast cancer at the heart of your work. You'll be comfortable with ambiguity, making progress at pace without losing rigour, and you'll bring an innovation mindset, creating the conditions, methods and permission for teams to test, scale and embed new ways of working.
Most importantly, you'll be able to be flexible in your workload, and motivated by the chance to lead change in an organisation that wants to be brave, determined and ambitious - one that backs innovation, challenges the status quo when it needs to, and is willing to commit to the big, multi-year work that real impact requires.
Job description and benefits
The job descriptions and our attractive benefits are available for you to download.
Primary location of role and hybrid working
These roles can be based in our London, Sheffield or Cardiff offices. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£49,000 to £53,000 per annum if Cardiff or Sheffield based
£53,000 to £57,000 per annum if London based
How to apply
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online.
As there are 2 roles, you can either submit your application for 1 or both roles. To do this, please confirm in your application the role you’re applying for: Role 1, Role 2 or Both.
To help with your application, please refer to the essential criteria on the person specification of the job description/s and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
Closing date Thursday 30 July 2026 at 11:59pm
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date: Friday 14 August and Monday 17 August 2026
Location: National Support Centre, London SE1
Contract: Full time, permanent
Salary: £32,000 - £35,000 gross per annum, depending on experience.
Closing Date: 29 July 2026
Marine Society have an exciting new role! Help us to manage our rapidly expanding marine apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for someone who has coordinated apprenticeship programmes and is passionate about developing a high-quality experience for apprentices.
You’ll be expected in using learner management systems, reporting and process improvements to strengthen compliance, improve apprentice support and increase progression and retention.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for an Apprenticeship Programmes Officer to join our team.
About the role
This new role is to support the growth of Marine Society apprenticeship and adult skills provision. The postholder will work with the Apprenticeship Operations Manager to deliver high quality apprenticeship programmes through providing coordination, monitoring, compliance and support for all learners.
Responsibilities
- Support the Apprenticeship Operations Manager to coordinate delivery of all apprenticeship and adult skills programmes ensuring learners achieve maximum progression and achievement.
- Monitor apprentices’ progress, off the job training and attendance and provided individual support to overcome issues and barriers to learning.
- Implement the new learner management system to provide accurate data and improve visibility of apprenticeship performance. Assist the Lead Maritime Trainer with developing the Google Classroom online portfolio and electronic training record books.
- Assist the Lead Maritime Trainer to prepare for and record online teaching sessions and apprentice progress reviews.
- Plan a programme of personal development and enrichment opportunities for apprentices. Work with external agencies such as the Association of Apprentices to access benefits for apprentices.
- Undertake any other reasonable duties and responsibilities reasonably requested by management as may be required.
Requirements
- Minimum 2 years’ experience working in a college or training provider within a curriculum or learner support role
- Experience using VLE/LMS systems within apprenticeship training programmes
- Experience of planning work-based learning programmes within a team
- Good knowledge of levy-funded apprenticeship programmes and associated funding rules
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
About us
Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
About the role
This is an exciting opportunity to build your career at the heart of a busy international NGO working to protect rainforests and uphold the rights of Indigenous Peoples and forest communities. As Operations Officer, you will help keep RFUK running smoothly across HR, office management, IT coordination, contracts, travel and administration, working closely with colleagues in the UK and internationally. We are looking for someone who is organised, proactive and solutions-focused, with the energy to learn quickly, support a committed team, and grow their skills while contributing to our mission.
We encourage candidates of varying experience levels to apply, particularly those with a proactive mindset, a "can-do" attitude, and a knack for problem-solving. This role offers an opportunity for growth and development, making it ideal for someone who is eager to learn and contribute to our organisation's success.
Job description and benefits
Please download the full job description from our website. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.
Location
This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office for 3 days per week.
Application Process
To submit your application, kindly complete the online application form by 9AM, Monday 17 August. Please be aware that the form will be anonymised for review by the panel.
Please note that CVs will not be considered.
We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.
Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion.
Interviews with shortlisted candidates will be held in September.
The client requests no contact from agencies or media sales.
Grants Programme Officer
Maudsley Charity
Salary: £35,000
Location: Hybrid - South London (Denmark Hill) & home working
Contract: Full-time (37.5 hours)
Start date: September 2026
About the role
Charity People are delighted to be partnering with Maudsley Charity to recruit a Grants Programme Officer to join their growing Programmes team, supporting the Living Well with Psychosis programme.
This is a fantastic opportunity for someone looking to build or deepen their experience in grant-making, programme delivery, and social impact. You'll play a central role in ensuring funding is distributed effectively, equitably, and with real impact-supporting work that improves mental health outcomes across south London and beyond.
Working closely with Programme Leads, you'll help manage grant portfolios, support funding processes from application through to monitoring, and contribute to learning and impact across the organisation.
About the organisation
Maudsley Charity is a grant-making foundation dedicated to improving mental health care. It works with NHS partners, King's College London, and community organisations to fund innovative, evidence-based solutions.
The charity is driven by a clear mission: ensuring that everyone experiencing mental illness can access the care that's right for them, with a strong focus on equity, lived experience, and tackling inequalities in mental health outcomes.
Key responsibilities
Grant-making & programme delivery
- Support end-to-end grant processes, including application review, due diligence and decision-making
- Manage and monitor a portfolio of grants, maintaining strong relationships with funded organisations
- Act as a key point of contact for applicants and grant holders
- Contribute to assessment panels, scoring bids and supporting funding decisions
Project & programme support
- Provide project management and administrative support to Programme Leads
- Help plan timelines, track progress, and coordinate programme activity
- Support delivery of events, workshops and engagement activity
Learning & impact
- Gather insights, data and learning from funded partners
- Support the charity's approach to monitoring, evaluation and impact
- Share learning internally and contribute to continuous improvement
Systems & collaboration
- Maintain accurate records within the grants management system
- Work closely with colleagues across Finance, Communications and Fundraising
- Contribute ideas to improve processes and strengthen inclusive grant-making practices
About you
We're looking for someone who is curious, organised and motivated by social impact.
You might already have experience in grant-making, or have gained relevant exposure through funded projects, the charity sector, or programme delivery work.
You'll bring:
- Strong organisational and project management skills
- Excellent communication and relationship-building ability
- Attention to detail and confidence working with data and systems
- Experience contributing to projects that deliver social impact
- An understanding of (or interest in) grant-making and funding processes
You'll also be someone who enjoys collaborating across teams, is keen to learn, and is motivated by improving mental health outcomes and tackling inequality.
Why apply?
This is a brilliant opportunity to join a values-led, collaborative and inclusive organisation, where you'll be supported to learn, grow and shape your career in grant-making.
Benefits include:
- Hybrid working (typically 2-3 days in the office)
- 25 days annual leave + additional service days + Christmas closure
- Pension contribution up to 6%
- Enhanced family leave policies
- Learning and development opportunities
- Employee wellbeing support and EAP
- A welcoming, inclusive working culture focused on equity and impact
Additional information
- Reporting to: Programme Lead - Living Well with Psychosis
- No line management responsibility
- Based at the Ortus building, close to Denmark Hill station
How to apply
Maudsley Charity is committed to building a diverse and inclusive team and strongly encourages applications from underrepresented backgrounds.
Applications are managed via Charity People and involve a structured, anonymised process focusing on your experience and potential. Please contact Abi for additional information or to arrange an informal discussion.
You must download the Qualifying Questions document and complete this, then sending in your CV and this document as 2 separate documents to Abi.
You can download all the documentation when you click on 'Apply Now' button.
Closing date: Wednesday 22nd July at 9am
Interviews (in person): 6th August or 10th August
If this sounds like something you would like to explore but you are unsure if the role is right for you, please feel free to email Abi.
There is also an optional ‘Ask Us Anything’ Webinar via Zoom on Monday 13th July at 12.30–1.30pm where the Maudsley staff will answer questions.
Please submit questions in advance to Abi before 9am, on Friday 10th July 2026 to ensure all of your queries are answered.
Any further questions can be submitted via the Q&A function during the Webinar.
Interested?
If you're looking for a role where you can support meaningful change in mental health care while developing your career in grant-making, we'd love to hear from you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Please download and complete the Qualifying Questions document and complete this, also sending in your CV.
Please fill in the monitoring form, it's linked in the 'Grants Programme Officer Maudsley Jun 2026' document.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Lord’s Taverners
The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.
We are now seeking an energetic team player to join our programmes team to deliver on set outcomes for our disability programmes with a focus on SEND School reach and impact.
This role is a fixed term contract to September 30th 2028 to help us make cricket the most inclusive team sport.
The Role
You will join an established programmes team driving sustainable change in the sport for development sector. You will use our values to include, inspire and empower to increase the opportunities for children and young people with disabilities. This role has a national remit alongside geographical focus areas which will enable a place-based project approach to delivery at the same time as supporting the development of a programme.
About You
You will be an organised, proactive and people‑focused individual who enjoys supporting events, working with volunteers and delivering great experiences. You’ll bring strong communication skills, confidence managing logistics and information, and a positive, can‑do approach to working as part of a busy team.
You will bring:
- Efficient communication skills, needed for engaging development officers, young people, schools, coaches, parents, volunteers and partners.
- Ability to collaborate and build partnerships, essential for working with major stakeholders, network partners, SEND education settings, communities, coaches and internal teams.
- Strong organisational and planning skills, critical for managing delivery partner performance and meeting deadlines.
- Reliable teamwork and interpersonal skills, the role is highly collaborative across Programmes, Volunteers, Fundraising and external partners.
- Ability to work independently and use initiative, essential for delivering objectives, supporting development officers, and managing relationships across a region.
At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact, inclusion and opportunity for young people.
Above all, you will be motivated by our mission and aligned with our values: We Include, We Inspire, We Empower.
Safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.
This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need to disclose youth cautions or any protected convictions or cautions.
As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates.
Benefits
- 25 days annual leave + Bank Holidays
- Five additional days between Christmas and New Year
- 6% pension contribution
- Group income protection
- Critical illness cover
- Life assurance
- Health Cash Plan
- Enhanced maternity and paternity pay
- Employee Assistance Programme
- Two volunteering days
- Birthday day off
- Season ticket loan
- Flexible working
- Wellbeing plan
Application Instructions
Please read the application instructions carefully and completely.
Please submit your CV, and a written response (maximum 350 words) to the following question:
“Please describe a time when you have worked with stakeholders/partners to increase opportunities for young people. Briefly outline how you built and managed a partnership successfully with any challenges you faced and how you overcame them.”
We will not accept applications that do not complete this task, or applications that upload a cover note in place of the required written response.
Please upload your written response where the application form asks for a cover note.
Key Dates
Applications open: 16th July
Application deadline: Midnight 30th July
Please note we may close the vacancy early if we receive exceptional applications. Should this occur, all applicants will be notified.
Interviews scheduled:
First Round: 5th / 6th Aug (virtual)
Second Round: 13th Aug (face to face in London, Victoria)
Interview Process
First Stage (Online)
The first stage will take place virtually using Teams. Candidates will be asked to speak about themselves, their experience and will be interviewed using a discussion-based technique without competency-based questions.
Second Stage (Face to Face)
Shortlisted candidates who progress to second stage will be invited to a 60-minute interview, comprising:
- 45 minutes of competency-based questions
- 15 minutes for further conversation about the role
Interview questions will be shared with shortlisted candidates in advance to support preparation.
Accessibility
We want every candidate to feel comfortable and able to perform at their best. If you require any adjustments or support to take part in the interview process, please let us know and we will be happy to accommodate.
Please submit your CV, and a written response (maximum 350 words) to the following question:
“Please describe a time when you have worked with stakeholders/partners to increase opportunities for young people. Briefly outline how you built and managed a partnership successfully with any challenges you faced and how you overcame them.”
We will not accept applications that do not complete this task, or applications that upload a cover note in place of the required written response.
Please upload your written response where the application form asks for a cover note.
Deliver high quality cricket programmes that will empower young people facing inequality to make positive choices, improve their health and wellbeing
The client requests no contact from agencies or media sales.
At Mayor's Fund for London, we believe every young Londoner should have the opportunity to thrive. To help us achieve that, we're looking for an organised and proactive Programme Officer (Communities & Opportunities) to coordinate our City Shapers programme and provide operational support across Kitchen Social, helping deliver meaningful opportunities for young people and strengthening communities across London.
This is an exciting opportunity for someone who enjoys bringing people together, building relationships and making programmes happen. As the lead coordinator for City Shapers, you'll work alongside community organisations and young people to deliver social action opportunities that help young Londoners develop confidence, employability skills and a stronger connection to their communities.
Alongside leading City Shapers, you'll play an important role in supporting the operational delivery of Kitchen Social, one of London's largest holiday food programmes. You'll help coordinate partner communications, maintain programme systems and data, support reporting and financial processes, and ensure our community partners receive the information and support they need to deliver high-quality provision for children and families.
You'll work closely with colleagues across the Communities & Opportunities team to ensure our programmes run smoothly, identifying opportunities to improve processes, strengthen delivery and share learning. Whether you're coordinating an event, maintaining programme information, supporting community partners or analysing participation data, you'll help ensure our work is organised, effective and centred around the needs of young Londoners.
We're looking for someone who enjoys working collaboratively, takes pride in being organised and is motivated by making a positive difference. You'll be equally comfortable building trusted relationships with community organisations, coordinating multiple priorities and using systems and data to support high-quality programme delivery.
This is a role for someone who wants to combine excellent programme coordination with genuine social purpose. If you're passionate about creating opportunities for young people and want your work to contribute to stronger communities and better outcomes across London, we'd love to hear from you.
What you'll bring
You'll have experience coordinating programmes, projects or community initiatives, building positive relationships with a range of stakeholders and managing competing priorities effectively. You'll be confident using digital systems to maintain accurate records and support reporting, while always looking for practical ways to improve how programmes are delivered. Most importantly, you'll be organised, collaborative and committed to helping young Londoners thrive.
We recognise that no candidate is likely to meet every criterion. If your experience aligns closely with the role and you believe you have the skills and potential to succeed, we'd encourage you to apply.
SELECTION PROCESS
Deadline for applications: Friday 24th July (midday)
Shortlisting: Monday 27th July
Interview: Friday 31st July The interview will in-person.
(We will contact you by Tuesday 28th July to confirm)
We recognise that people have different working styles, strengths, and ways of communicating, including neurodivergent candidates. We welcome applications from anyone who can demonstrate the skills, knowledge, and experience needed for the role. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to discuss how we can support you. Getting in touch about this will not affect how your application is considered
Right to Work
To be considered for this role, you must have the right to work in the UK at the time of application. Unfortunately, the Mayor’s Fund for London does not hold a Home Office sponsor licence and cannot offer visa sponsorship for this position.
The client requests no contact from agencies or media sales.
Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support.
Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.
Location/format: Hybrid working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.
Reporting to: Operations Lead
Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.
Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.
Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.
DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.
Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.
2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.
Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.
3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.
Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.
Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.
4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.
Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.
General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.
5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.
Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity
Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.
6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.
Person specification
Essential attributes
The postholder will be expected to demonstrate:
- Reliability
Consistency, dependability and the ability to follow through on agreed work are essential in a small team. - Strong listening skills
The ability to listen carefully, respond sensitively and support, enable or signpost people effectively. - Organisation and prioritisation
The ability to manage competing priorities, multitask effectively and complete work accurately and on time. - Efficiency and attention to detail
The ability to work carefully, meet deadlines and maintain accurate records. - Team working
The ability to collaborate, support, facilitate and contribute positively within a small charity team. - Adaptablity
The ability to learn new systems, processes and areas of work efficiently. - Reflective approach
A commitment to learning through experience and developing knowledge in a busy small charity environment
Essential skills and experience
The postholder should have:
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Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.
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Good written and verbal communication skills.
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The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.
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Experience of administration, coordination or operational support.
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Practical experience in a safeguarding role.
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The ability to handle confidential and sensitive information appropriately.
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Strong organisational skills and the ability to manage competing priorities.
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Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.
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Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.
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Experience using CRM systems, particularly Salesforce.
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Experience using Mailchimp or similar communication software.
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Experience using Xero or similar finance software.
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A willingness to undertake safeguarding, data protection and other relevant training.
Desirable skills and experience
The following would be useful but are not essential:
- Experience working in the charity sector.
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Experience working with a Board of Trustees or Directors.
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Experience working with or supporting volunteers.
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Experience supporting local, regional or partnership projects.
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Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.
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Project coordination or project management experience.
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Risk assessment and risk management skills.
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Bookkeeping, budget monitoring or reconciliation experience.
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Fundraising administration or donor stewardship experience.
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Experience creating content using Canva.
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Experience updating website content using WordPress.
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Experience using social media platforms, including Facebook.
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Experience using WhatsApp or similar messaging services for community or project coordination.
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Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.
Working relationships
The postholder will work closely with:
- The Operations Lead
- The Reach team
- Trustees
- Branch Coordinators
- RAW Mentors
- Volunteers
- Members and families
- Donors, funders, partners and external stakeholders
Safeguarding, equality and inclusion
Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.
Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.
To apply please respond to every item detailed on the JD & PS (required and desired)
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach.
Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm
Interviews Round 2 (in person): Wednesday 16 September
Appointment is subject to enhanced DBS & 2 professional reference.
Good luck! Reach is an inspiring community to work with.
We look forward to reading your application.
The client requests no contact from agencies or media sales.


