The Grants Officer will be a key role within the grants team, supporting the Head of Grants and Director of Grants and Investment in the delivery of innovative and impactful grant-making. You will assess and make recommendations on requests for funding and, working closely with the Impact and Evidence team, ensure successful applicants are supported to deliver high quality, impactful projects that will build the evidence base of “What Works” to support the most marginalised young people into good jobs

Safety Unit IDVA Projects Administrator – Maternity Cover

Hours of Work:         37 hours

Salary:   £20,092

Responsible to: MARAC IDVA Manager

Job purpose:

• To support BSWA’s IDVA Service (MARAC and Courts IDVAs) by providing administrative support, processing referrals, dealing with telephone enquiries, liaising with other agencies and managing a data base allocations system.

Duties and Responsibilities

Administration:

• Undertake administration around work with service users sensitively, confidentially and in a timely manner. 
• Ensure all adequate checks on incoming referrals and registration on to BSWA database system done quickly and effectively. 
• Ensure that all information received is treated in the strictest confidence, and that all such information is regulated and controlled in a similar manner
• Ensure checks around bail applications are done daily.
• Process all BSWA’s identified MARAC referrals to the MARAC Coordination team.
• Provide effective administrative support to project staff and managers as and when required.
• Assist with monitoring and data collection and inputting and producing statistical reports as required.
• Provide administrative support with photocopying, filing, scanning, letter writing, typing reports etc
• Service meetings as required, including planning and preparation, taking minutes and typing up notes, etc
• Contribute to the effective working of IDVA service as required

Office Systems:

• Ensure telephone and email enquiries are answered, managed, distributed and responded to where necessary
• Organise and maintain the Services’ filing database systems, referral system and allocations system. 
• Work within BSWA’s administrative and financial systems and provide support where required.
• Ensure BSWA complies with data protection standards and registrations.

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, services, staff, volunteers and service users by:
  1. Maintaining BSWA communication records
  2. Following safety procedures
  3. Attending team and other meetings
• To attend support and supervision sessions with your line manager.
• To identify and attend training relevant to the post in agreement with your line manager.
• To develop professional working relationships internally and with external agencies.

General:

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice and offer an equal service to all women, children and young people regardless of age, class, culture, language, race, religion and sexual orientation
• To maintain the confidentiality of women and children using the service and in all matters relating to the organisations.
• To work within BSWA, and local multi-agency adult and child safeguarding procedures.
• To maintain an awareness of the issues surrounding domestic violence on a national and local level
• To work within the principles and standards of Birmingham DV Standards and support Birmingham Domestic Abuse Strategy
• To ensure the efficient use of resources at all times
• To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post

These posts are subject to a 6% pension contribution.  Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010). 

BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application.

Key tasks: To work with other staff and volunteers to ensure that Hope’s houses are clean, safe and comply with legal standards; To help people move into and out of Hope Housing and to work with other Hope staff and other organisations to promote residents’ well-being.

This post will be working mainly with male residents.

Salary £20,793 - £22938 (pro rata of £25991 – 28672)

Hours .8 FTE (equivalent to 4 days per week), to suit both you and the needs of the Charity. This will include some ‘out of hours’ cover.

Location Much of the work is undertaken from our houses located around Birmingham. Office work is undertaken from our Office base and from home by arrangement.

Responsible to Operations manager

Responsible for Housing volunteers

Job description

1. Ensure that houses and gardens are safe, welcoming and well maintained
2. Commissioning repairs where appropriate, within Hopes housing maintenance budget.
3. Complete and record regular fire and health and safety checks.
4. Help new residents move in and provide an induction.
5. Complete License Agreement and diarise end dates
6. Draft eviction letters and supporting letters when required
7. Assist with obtaining client documents
8. Help residents register and engage with appropriate health services
9. Encourage residents to get involved in activities likely to contribute to their well-being.
10. Conduct and record house meetings when required
11. Help residents move out at the end of their license
12. Accurately record work with clients using outlook diary and lamplight database.
13. Build relationships with organisations, volunteers and charities
14. Contribute to planning and the development of Hope Project
15. To provide training where required
16. Attend Team Meetings, Steering Group and other Partner meetings. To maintain a good relationship with other Hope staff and partners
17. Contribute to the wider work of Hope Projects including fundraising and awareness raising.
18. Help raise awareness of Hope Projects and the issue of asylum destitution
19. Engage with regular support and supervision
20. Undertake training when required

Person specification

Experience

1. Experience of working supportively with people under stress
2. Experience of working with groups of vulnerable / at risk people

Ability

1. Good listener
2. Able to assess safety in houses
3. Able to carry out basic repairs
4. Able to liaise with contractors such as plumber and electricians
5. Organised, able to manage varied workload
6. Capable of working on own initiative outside of an office environment
7. Good written and spoken English
8. Ability to use common office IT software.
9. Able to work within a budget.

Knowledge

1. Understanding of issues affecting destitute asylum seekers

Qualities

1. Sympathy towards destitute asylum seekers
2. Good at communicating with colleagues and managers
3. Willing and able to travel around Birmingham

SIFA Fireside works with people who typically, although not exclusively, face issues such as homelessness, poverty, substance misuse, mental ill health, social isolation or learning disabilities. The Employment Workers will work with clients to identify their support needs and employment aspirations and then actively support them to achieve their goals through access to wider and specialist support services, relevant training opportunities, work placements, job coaching e.g. CV writing and interview practice, and ultimately, sustainable employment.

 The successful candidate must share our values and commitment to supporting people with complex needs find meaningful employment. They must be comfortable working with a range of partners including training providers and employers.

Working conditions:

Project staff are expected to work flexibly to meet the needs of the service. The working day usually falls between 8.30am and 5.00pm..

There may at times be a requirement to travel to other SIFA Fireside or outreach sites. Travel expenses will be paid for any journeys undertaken.

All frontline staff members are required to work Bank Holidays on a rota basis

Communities thrive when people have the power to take action together on what matters to them.

Your mission as a Team Leader will be to help manage a team of organisers and to create a city where people are more connected to one another, a city that is fairer and more equal.

The work requires 'movement building' and 'community organising', managing, supporting and training. Your focus will be on listening, building relationships and organising people to take action that makes a difference. 

You will be a self starter, a thoughtful relationship-builder with a strategic mind who can confidently relate to insitutions, city leaders and ordinary citizens. 

Benefits include

• 25 days annual leave + 12 bank holidays (FTE)
• Flexible working
• Stakeholder pension scheme plus 8% employer contribution
• Employee Assistance Scheme
• A friendly workplace with a strong culture of helping people
• uncover their potential.

Salary: £19,000 - £20,000 per annum

Location: Birmingham (remote working available as per our Home Working Policy)

Hours: 09.00 – 17.00

Job type: Full time, 12 months to Permanent

Holidays: 30 days annual leave 
 

About Ethar Relief

We are a non-governmental, non-political humanitarian aid organisation, dedicated to helping people in need regardless of their ethnic origin, political affiliation, gender or religious beliefs. Our current projects provide aid and sustainable resources to displaced, poverty-impacted refugees and disadvantaged communities in Sudan, Yemen, Djibouti, and Somalia, (countries within or near the area traditionally referred to as The Horn Of Africa). These countries and locations are diverse and unique in themselves, and are never treated as a homogenous group despite their proximity to each other. Likewise, the communities within each country share culture, customs, and origins, but also diverge greatly in many aspects. Ethar Relief celebrates both the similarities and differences, and extends its support and advocacy towards refugees from these communities within the UK.
 

About the role

The Trainee Programmes officer forms part of the Ethar’s International programmes team, set to deliver international aid and initiatives across the Horn of Africa. The Trainee Programmes Officer will support the Programmes Officer to ensure that country programmes are implemented and reported on in a timely and of a qualitative manner according to Ethar’s Programme Strategies and that the projects are well represented internally and externally.

Please contact Rabia Arif for more information, or apply here today. This vacancy will close on Friday 4th February 2022. 

To apply

Please read the Job Specification and send across your CV and Cover letter outlining why you are a suitable candidate for the role.

Find the full job specification attached.

Communities thrive when people have the power to take action together on what matters to them.

Your mission as an Organiser will be to nurture a city where people do just that, a city where people are more connected to one another, a city that is fairer and more equal.

The work requires 'movement building' and 'community organising' . Your focus will be on listening, building relationships and organising people to take action that makes a difference. 

You will be a self starter, a thoughtful relationship-builder with a strategic mind who can confidently relate to insitutions, city leaders and ordinary citizens. 

Benefits include

• 25 days annual leave + 12 bank holidays (FTE)
• Flexible working
• Stakeholder pension scheme plus 8% employer contribution
• Employee Assistance Scheme
• A friendly workplace with a strong culture of helping people
• uncover their potential.

Job Title: Education Officer

Reports to: Education Programme Manager

Location: Office and Home-based. Based in Central London, Birmingham or Manchester (with travel to offices in London, Manchester and Birmingham depending on location). 

Terms: 5 days per week (37.5 hours) (with occasional evening or weekend work, TOIL provided)

Salary:  £22,000—£24,000 per annum

Language Requirements: Fluent English. A second language (Arabic/ Tigrinya/ Amharic/ Dari /Farsi/ Kurdish/ Pashto/ Tigre/ Somali) would be an advantage

Start Date: As soon as possible

Overall Purpose of the Role

Breaking Barriers’ Education Programme was started in 2017 to complement our core Employment support. The Programme is designed to enable refugees to achieve the level of English that is needed to enter the workplace or further education by providing supplementary courses to statutory provision. Covering a range of levels of English language courses, from Pre-Beginner to Business Writing, the Programme has expanded to include IT and Numeracy and Digital Skills, and aims to branch out into further courses. The Education Programme relies on skilled volunteers who support with curriculum development and lead our education courses helping our clients learn English and improve their IT skills.

The successful applicant will assist in the coordination of the Education Programme and develop it according to the emerging needs of Breaking Barrier’s refugee clients. They will take responsibility of the organisation and coordination of classes, welfare of the education volunteers, and communication with students. The key responsibilities outlined below are designed to provide an overview of the basic responsibilities required, but we envisage that the job holder will be able to take on more responsibility as they develop and as the organisation grows and changes. 

Key Responsibilities

Breaking Barriers runs education classes and training sessions to support its main employment programme. Your responsibilities will include:

• Recruiting students and organising classes and logistics (whether courses are taking place remotely or face to face)
• Working with the wider Education team to support education volunteers
• Conducting education volunteer screening calls and interviews; onboarding new volunteers and managing existing education volunteers (ensuring training is given and contribution is recognised and rewarded)
• Maintaining strong relationships with students and volunteers
• Liaising with volunteers and students by phone and email, providing information and dealing with queries
• Recruiting and managing course curriculum development volunteers
• Managing student attendance and communicating with them about their classes and upcoming courses
• Following current administrative processes, ensuring that it is completed accurately and on-time
• Ensuring that all data is accurately recorded and kept up-to-date through our CRM and other supporting documentation
• Following up with students and volunteers to collect feedback to support the effective monitoring and evaluation of the Education Programme
• Undertake the administration to set up additional new courses, such as sector specific training courses 
• Coordinate with the Employment team to ensure clients within the Education programme are receiving holistic support, and that the programme continues to meet the needs of refugees also receiving other types of support
• Take on additional duties and responsibilities, as and when needed, to ensure the smooth running of the Education Programme
   

Personal Specification

Essential  

• Excellent verbal and written communication skills. Able to communicate fluently in English
• A demonstrable interest and commitment to working with marginalised populations, particularly refugees or working within the education sector
• Experience teaching English or working in an educational setting
• Confident in communicating with internal and external stakeholders via email and phone 
• Confident in using Microsoft Office, completing database work and numeracy-based tasks
• Able to work in a fast-paced environment and under pressure
• A high degree of accuracy. Detail oriented and meticulous
• Able to organise their own day-to-day work and assist in more complex organisational tasks
• Willing to undertake all tasks that need doing, including routine work
• Flexibility to work alternative hours (evenings/weekends) on occasion, as agreed in advance

Desirable 

• Administrative experience

• Fluent in a second language such as Arabic, Tigrinya, Amharic, Dari, Farsi, Kurdish, Pashto, or Somali 
• Has a continuous improvement mindset. Looks for new and better ways to do things. 
• CELTA/TEFL qualification or teaching degree
• Experience with developing syllabuses for English, IT and Numeracy and/or other educational programmes 
• Ability to proactively overcome challenges through adopting creative approaches and take ownership over existing and new project processes
• Lived experience. We welcome applicants from a refugee background

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and 500-word statement outlining:

• Why you are interested in the role and explain how providing free English and Training courses can support refugees to find meaningful employment
• What skills and experience you would bring to be successful in this role

Please note that applications without a covering letter will NOT be considered.

Applications close on Sunday 23rd January, with interviews taking place w/c 31st January. 

Breaking Barriers particularly welcomes applicants with experience of migration and/or a refugee background.    

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. 

We open to flexible working arrangements and alternative working patterns.   

See more information in recruitment pack attached. 

About JERICHO

JERICHO uses enterprise to change lives. Since 1993 we have supported over 8,000 people with complex barriers to social inclusion and economic participation become fulfilled, skilled and employed.

We believe in a just society where everyone has a chance to prosper; we do not discriminate against those who need it most. We work directly with young people, people who have been in prison, those who have experience of homelessness or whose lives are affected by ill health or disability, survivors of modern slavery and people with complex, intersecting needs.

Taking a high-impact, low volume approach, we help our beneficiaries identify, reduce and, where possible, remove their barriers so that they can become fulfilled, skilled and employed.

Our model is straightforward and sustainable: we provide supported employment opportunities in businesses which offer great value goods and services to the local community. Each time a customer chooses to buy from one of our enterprises they are supporting life-changing opportunities for people who need them most.

We are proud of the work we have done so far but we are not stopping until we realise our vision of a world free from injustice where everyone is able to reach their full potential.

Join with us, let’s build better futures together.

About the Role

The primary role of the People Support Officer is to provide guidance and support to the beneficiaries of JERICHO's social projects. This position is flexible and work will be based across JERICHO's sites plus some home working.

Main Duties & Responsibilities

The role will include such tasks as:

• Recruitment of a range of beneficiaries for the various programmes run by JERICHO
• Building relationships with existing and potential partnering organisations to increase referrals for JERICHO programmes
• Mentoring beneficiaries to ensure they remain engaged and on schedule to achieve
• Providing wrap around and tailored support to beneficiaries including signposting clients to specialist support
• Writing witness statements on the progress and ability of the beneficiaries in the workplace
• Liaising with external agencies, particularly when referring clients into specialist support
• Liaising with training providers and JERICHO's Social Enterprises about beneficiaries' progress, support needed and actions to be taken
• Providing employability and job search support to beneficiaries reaching the end of the programme
• Attending job centres, jobs fairs, outreach projects or community events
• Collecting feedback and participating in beneficiary focus groups
• Any other duties deemed necessary by the Line Manager

Personal Specification

Values 

• Commitment, understanding and living of JERICHO’s five values: Respect, Equality, Love, Integrity and Excellence
• An appreciation of the Christian ethos of the organisation

Skills & Experience

• A self-motivated person, with a mature, professional outlook, who can also motivate others
• Evidence of ability and/or experience of working with socially-excluded or marginalised people
• Evidence of ability and/or experience at helping people grow in confidence and self esteem such that they can achieve their true potential
• Knowledge and experience of support, mentoring, training or advice work
• An ability to prepare one’s own work plan and manage the activities of others
• Good working knowledge of the Microsoft Office suite of programs

Additional Consideration Will Be Given For The Following

• Mentoring qualification
• Full driving licence and access to a vehicle which you are prepared to use for business use (expenses will be paid for business mileage)
• Experience of working in a multi-ethnic, multi-faith setting

To Apply

Please visit our website where you will be asked to fill in an online application form and to submit your CV.

Closing date: 5pm on Friday the 21st January.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Role: Youth Violence Prevention Programme Manager Birmingham
Directly responsible to: Head of Strategic Partnership Funding and Sector Development
Location: Remote/Office Based
Grade: £40,000
Full time: 35 Hours
Duration: 12 months fixed term contract, secondments welcomed
Closing Date: Monday 31 January 2022

We are seeking to appoint a Youth Violence Prevention Programme Manager to lead on the development and delivery of evidence-based strategies, programmes and projects, working collaboratively with partners with a specific focus on reducing the harm and impact of youth violence in Birmingham. The role will be based with Birmingham Voluntary Sector Council and be matrix managed by BVSC, Birmingham City Council and West Midlands Violence Reduction Unit.

Do you have experience of working in and around the criminal justice system, and are you passionate about violence reduction and prevention? Have you worked with communities in either the statutory or voluntary sector, and are you passionate about the public health approach to preventing and reducing violence with a commitment to sustainability and long term problem solving? You will be skilled at developing long-lasting and effective strategic partnerships, and have an excellent knowledge of the place you work in, and an understanding of the systems operating in that space. You will be able to demonstrate experience and success in systems change and navigating complex partnerships.

You need to be able to work independently, whilst also being an excellent team player. You will be required to work as part of a local and a regional team, and in a range of multi-agency settings. You will be expected to lead a range of multi-agency forums and meetings, and be skilled at influencing change and managing complex processes.

The West Midlands is a vibrant and diverse part of the country and we are committed to equality and diversity and welcome applications from individuals of all backgrounds. Applicants must be able to demonstrate a good understanding of diversity and human rights, and a personal commitment to promoting diversity and racial equality.

BVSC is committed to equality and diversity and welcomes applications from individuals of all backgrounds. Applicants must be able to demonstrate a good understanding of diversity and human rights, and a commitment to the values which sit at the heart of all BVSC activity:

Commitment - Supporting positive change through passion, innovation and social action.

Collaboration - Connecting individuals and organisations to work together to improve people’s lives.

Inclusion - Empowering everyone to get involved in creating a fair and equitable Birmingham.

Integrity - Building trust through transparently working in the interests of our sector and our citizens.

The closing date for applications is Monday 31st January 2022 at 10am Interviews are planned to take place on Friday 4th February 2022.

Please note we do not accept CV’s.

Programmes and Impact Manager

We are looking for a flexible and enthusiastic Programmes and Impact Manager with the ability to see the ‘big picture’.  This is a great opportunity to focus on managing, maintaining, enhancing and expanding our pro bono programme connecting UK-based charities and professionals working across the property industry.

With a £100,000 per annum fund behind the programme, it’s an exciting time to be involved with an ambitious and growing organisation that’s committed to bringing the property sector together to create real social change, and your programme has a £100,000

Position: Programmes & Impact Manager (Pro Bono)

Location: Flexible or Home-based. There is some travel across the country (around 2 days per month), Covid allowing.

Hours: 37.5 hrs per week, full time or part-time (minimum 4 days per week)

Salary: £36,000 - £40,000 pa pro rata

Contract: Permanent

Benefits: 25 days per year (not including bank holidays) pension, free annual flu jabs and annual sight tests, cycle to work scheme, ½ day a month entitlement to volunteer for a charity of your choice in work time, interest-free annual travel card loans, an employee assistance programme, staff discount scheme, health insurance, support for external mentoring, free fruit every week and scope for flexible working.

Closing Date: 5pm Thursday, 3 February 2022. However, the organisation is operating a rolling selection process and will interview candidates who score highly at application stage as soon as practicable, and potentially before the closing date.

The Role

Supported by four major sponsors, or Founding Partners, the programme brokers pro bono professional support for almost any UK charity (with a focus on helping homelessness and youth homelessness charities) from the 140 corporate partners signed up to the programme.

As Programmes and Impact Manager, you will help charities apply for help (working with them to define their requests as skilfully as possible) and then both promote those requests to the network as well as identifying particularly likely corporate pro bono donors.

Key responsibilities include:

• Ensure clear strategic and operational (business) plans underpin the development and growth of the pro bono programme
• Manage and lead the pro bono programme
• Develop resources and guidance for donors and recipients
• Work with the Comms & Engagement Team to advertise, market and promote the pro bono programme to charities
• Sustain and develop effective strategic partnerships with the pro bono programme Founding Partners
• Report against KPIs
• Assist in the comprehensive measurement of social value by capturing, analysing and reporting on the impact of the grant-making, pro bono and other collaboration work
• Manage, support and develop the Programmes and Impact Assistant and stewardship of the corporate partners

About You

You will have considerable scope to develop and expand the programme, continuing work to streamline and improve processes, data, impact measurement and participant experience. You will be a willing, enthusiastic, and an ambitious champion and ambassador for the programme, able and willing to promote and raise the programmes’ profile successfully. You’ll be an effective, passionate, and thoughtful communicator about the work the charity does, and the needs it seeks to address.

You will have:

• Demonstrable interest in CSR, and in how businesses can be supported to achieve social impact
• Project assessment and appraisal (grant or funding programmes would be particularly welcome)
• Effective management or co-ordination of committees – or experience of achieving positive results within significant stakeholder meetings
• Promotion and presentation of services through strong and persuasive communication
• Experience of managing relationships with senior stakeholders

In return…

The charity has an ambitious mission to end youth homelessness, so it’s an exciting time to join this dynamic and growing organisation. Along with an excellent benefits package, there are career development and flexible working opportunities.

About the Organisation

As the property industry’s charity working to end youth homelessness in the UK, the organisation brings remarkable businesses and individuals from across the property industry together to support charities providing accommodation for young people who are or have been homeless, or who are at risk of homelessness in the future. Through a unique network of corporate partners, it invests funding and expertise where to achieve lasting impact.

You may also have experience in areas such as Impact Manager, Engagement Manager, Impact and Programme Manager, Grant Programme Manager, Impact Development Lead, Monitoring Evaluation and Programme Specialist, Head of Programme, Programmes Lead, Impact Lead, Impact and Evaluation, Programme Specialist etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the Role

35 Hours per week

As a Trainer in St John Ambulance’s Workplace Training team, you will be responsible for delivering and assessing a variety of First Aid and Health & Safety training courses.

While the main requirement is to train our 1,2 and 3-day first aid courses, we are also the country’s leading provider of Fire Marshal and IOSH Managing Safely training and are fast-becoming the premier provider of mental health and wellbeing programmes. All our trainers deliver the first aid suite and for that we need candidates to have a level 3 assessing and teaching/training qualification (such as CiLD).

Our courses receive incredible customer satisfaction ratings because they are the best on the market delivered by passionate, well-trained, adaptable trainers in cohesive teams supported by expert advice and guidance. We are an organisation that truly believes in giving delegates not just the certificate, but the skills and confidence to make a difference when the time comes. We do that by making our courses interactive, enjoyable and practical as well as assessing understanding throughout the course. We also all seek to live our values every day, those of humanity, excellence, accountability, responsiveness, and teamwork. If that sounds like something you could fit into, then please get in touch.

Most of the time you would be working in one area and on weekdays in our training venues (we have around 200 across the country), in addition you would run courses on customer premises and travel to other areas when necessary (so you need to be able to get yourself there, with the required equipment) and occasionally do courses at weekends or in the evening.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

Summary of what we are looking for:

· Trainers with an Assessing and Training Qualification at Level 3 or above (eg CiLD)
· People who are passionate and engaging, adaptable and flexible
· First aid training experience would be a distinct advantage.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, sharing the values of humanity, excellence, accountability, responsiveness, and teamwork, and united by aims to serve humanity without judgement, to take time to care, to be skilled to meet health needs, and to develop new and better ways to preserve and protect life.

Part-time working will be considered although this will be limited to  full 7 hour days and a minimum of 3 days’ due to the length of our courses.

Other benefits:

· Competitive salary & pension scheme
· Cycle to work scheme
· Health and Wellbeing portal - Access to financial, health and wellbeing guidance and support.
· Discounts - Blue Light, NHS and SJA discounts including on mobile phones, gym membership, cinema, restaurants, holidays and shopping - including your weekly food shop.

Interview Date:   23 February 2022
Application Review Date:   7 February 2022

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds and those with different accessibility needs.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

Team Leader (Mental Health Support)

Birmingham 

£25,424 per annum

Permanent, Full Time

Our client is a leading provider of mental health services in Birmingham and the West Midlands. 

As a Locality Lead you will be managing a team of staff and leading on the delivery of support for those experiencing mental health difficulties. They have designed the support to be local, responsive and collaborative with a mixture of one to one support and group support. You will engage with and understand the communities you support and ensure service users are appropriately supported either in their own home or in their local community. 

All of their service users have aspirations and goals and it will be your role to ensure that the staff team supports individuals to achieve these. This is not something we, as a service, expect to do alone. You will be working in a community focused way to ensure that local organisations are a strong part of our delivery model, ensuring that we retain close and effective links with local organisations. 

Reporting to the Locality Manager you will be leading and managing a staff team and will maintain standards and outcomes in line with contract demands. You will ensure a strong presence in the communities in your areas and ensure that pathways are in place for referrals both in and out of the service.

They’re looking for someone with:

• Experience working within a management role and of working either in a voluntary or paid role in the mental health field
• A NCFE level 4 Diploma in Health and Social Care (or equivalent) or a willingness to work towards this.
• Experience of managing challenging situations and working under pressure.

Please note due to the nature of the role you will need to be flexible in working hours, which may include evening and weekends.

Closing date for applications is Sunday 23 January 2022

Interviews will take place on Wednesday 2 February 2022 via Teams

Trainer and Client Advisor

We are looking to recruit a bright, enthusiastic individual to join our friendly and dynamic team at the cutting edge of thinking and practice in supporting and measuring service user change.

As Trainer and Client Advisor you will train a wide variety of clients and support organisations with in-depth help so they can get the best out of the Outcomes Star. 

Position: Trainer and Client Advisor England & Wales

Location: Home-based with regular travel across England and Wales

Hours: 28-35hrs a week

Salary: £34,292 per annum pro rata

Contract: Perm

Benefits: Laptop and mobile phone provided for work purposes, generous pension scheme, flexible working arrangements, employee assistance programme, cycle to work scheme, 25 days’ annual leave plus bank holidays (pro-rated for part-time)

Closing Date: 7th February 2022

Interviews: 21st and 24th February 2022

The Role

The Outcomes Star touches many aspects of service delivery, from interactions with clients and practitioner skills to supervision and strategic decisions. Facilitating learning through training is a key aspect of Triangle’s work as it is essential to the effective implementation of the Star.  The process of implementation can support positive organisational change but needs time and appropriate attention.

You will be a critical part of how we support clients, through building relationships, delivering training, supporting, and practically helping clients to use the Star well.

Main responsibilities include:

• Deliver a range of client training across the region and hold a caseload of clients and support them to implement the Star effectively
• Continuously develop the training offers available to clients
• Develop working relationships with existing clients by using other tools to support clients
• Contribute to the development and maintenance of our e-learning/digital learning offer
• Liaising with other Triangle staff to ensure that our clients experience a coordinated and consistent approach
• Delivering training to clients including the Core Course, Licensed Trainer Course
• Providing flexible support to licensed trainers
• Contributing to the development of new courses and resources
• Delivering presentations about the Star both in person and online
• Supporting clients to set up and use our accessible web application
• Supporting the development of new Stars taking a lead on client relationships and implementation

About You

As Trainer and Client Advisor you will have experience in one of the main service sectors where the Star is widely used, for example, family and children’s services, mental health, homelessness or employability.

You will have:

• Experience, qualifications and/or skills in delivering training
• Consultancy, account management or client-based experience
• Experience in leading engaging presentations
• Effective communication and interpersonal skills with staff working at all levels of an organisation
• The ability to work well both independently and as part of a team
• A track record of being responsive to needs and as a problem solver
• Good IT skills and able to keep on top of emails and work on the move

As our clients are located across the country, there is a requirement for our staff to travel to deliver training and meet face to face, once this is permitted again and safe in the context of the Covid-19 pandemic. All travel expenses are paid for and we have a policy around travel, TOIL and flexible working.

The extent of travel varies depending on demand for training, client face to face and internal meetings. We endeavour to use trainers who live nearest to clients and have the benefit of our regional approach but there is an expectation that the post holder will be able to travel around their region with occasional overnight stays. We also deliver training remotely due to physical distancing measures.

About the Organisation

Triangle is an innovative, friendly and values-based Social Enterprise. We work with our clients to enable the people they support to achieve their highest potential through developing and supporting a suite of tools for promoting and measuring personal change called the Outcomes Star. The Star is widely used in the 3rd sector, housing, local and health authorities in mental health, homelessness, vulnerable families etc. 

Triangle is committed to supporting staff to reach their highest potential and there may be opportunities for development as the organisation continues to grow.

You may also have experience in areas such as, Client Support, On boarding Manager, Client Support Officer, Account Manager, Client Support Manager, Customer Support Manager, Training Support, Implementation Lead, Family and Children’s Services, Mental Health, Homelessness or Employability, Consultant, Consultancy, Change Management, Service Delivery Officer, Service Delivery Manager, Health Care, Social Work, Social Care, Health Care Manager, Health Care Trainer, Social Care Trainer.

STRICTLY NO AGENCIES