Project management office lead jobs

Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?

Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.

Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.

This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.

If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.

Lead the development of business applications, automation and reporting systems that help Global Witness work more efficiently and make better-informed decisions

About the role

This role will play a crucial part in supporting Global Witness’s new strategy period by helping teams implement business processes into the right systems, improve efficiency through automation, and strengthen business intelligence through reporting and dashboards. You will work closely with colleagues across the organisation to understand business needs and translate them into practical, user-friendly and sustainable system solutions.

You will lead the administration, development and continuous improvement of Salesforce, while also supporting wider business applications across Microsoft 365, Power Platform, finance systems, project tracking tools and organisational dashboards. This will include improving data quality, supporting reporting for teams including the Leadership Team, developing automation through tools such as Power Automate, and helping to embed good data management and information governance practices across key systems.

About you

You will bring strong experience of administering and improving Salesforce and other business applications, with the ability to work closely with stakeholders to understand requirements and deliver effective technology solutions. You will be confident translating business processes into workflows, system enhancements, automation and reporting outputs that are clear, reliable and easy to use.

You will have strong analytical, problem-solving and communication skills, with experience supporting data quality, reporting, dashboards and system governance. You will be comfortable working with both technical and non-technical colleagues, managing priorities, and contributing to continuous improvement across a small, high-performing IT and Operations Team.

Experience with Power Platform, finance systems, SharePoint lists, Forms or workflow automation would be an advantage.

Working for Global Witness

Global Witness has a talented team of people worldwide with offices in London, Washington DC and Brussels.

We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation or identity.

We offer an excellent benefits package including a competitive salary and 20 days annual leave (excl. Bank Holidays). We also offer healthcare insurance and policies to support you during key life events.

We have formalised our shorter working week where everyone works 30 hours Monday to Thursday, with Friday off with no impact on full time salary. We operate a hybrid working model which requires at least 2 days in the office.

How to apply

Please send in your CV (max 2 pages) and your responses to the shortlisting questions below to PeopleOps by Midnight GMT Monday 31 August

Shortlisting questions

1. Describe a project where you worked with stakeholders to improve or implement a business process through a business application, CRM, ERP or workflow platform. Please explain the organisational need, the solution you implemented and the outcomes achieved for users and the organisation.
2. Provide an example of how you used data, reporting or dashboards to improve decision-making within an organisation. Please explain the audience and business need, the data sources and systems involved, the reports, dashboards or insights you developed and the tools you used. What was the impact the solution had on decision-making, efficiency or organisational performance?

Max. 350 words per question

To help us track your application please use the following in the subject heading of the email: Business Applications Manager and please use the following file name protocol for your CV and cover letter: ‘First Name_Last Name_CV’, ‘First Name_Last Name_Coverletter’.

Interview process

Preliminary interviews with be held virtually, date to be confirmed. You will receive the interview questions 1 week ahead of the interview via email to enable you to prepare.

At Global Witness, we are committed to making our recruitment process accessible to everyone. If you require any adjustments or support during the application or interview stages, please don’t hesitate to get in touch. We want to ensure the process is an inclusive and supportive experience.

Equality and diversity

We would appreciate your participation in completing our Equality and Diversity Monitoring Form.

Global Witness wants to meet the aims and commitments set out in its Diversity, Equity and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.

Salary: Starting at £66,920, raising to £77,555
Hours: 37 hours per week (full-time)
Contract: Permanent
Location: Family Action Head Office, London N1 7GR.
Our office space is wheelchair accessible. We typically work two days a week in the office, but offer the flexibility of home-working anywhere within the UK.

FAMILY ACTION AND THE ROLE'S IMPACT:

At Family Action we support people through change, challenge or crisis. It is what we have done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

MAIN RESPONSIBILITIES:

• This is an important senior role in Family Action. As Deputy Director of People, you will lead on all People matters at Family Action, encompassing HR, EDI, volunteers and Learning & Development. You will report to the General Counsel & Director of Systems.
• Your role will be varied, exciting and incredibly worthwhile. At its heart is a commitment to delivering high-quality outcomes, and the opportunity to make a meaningful difference within our organisation, benefiting staff, volunteers and those who use our services. You will be working with managers at all levels to influence, inform and plan work across the entire organisation.
• We are looking for someone who is motivated and who can draw learning from a range of sources and analyse evidence within its wider organisational context. You will bring substantial Human Resources experience and a strong track record of developing and delivering People strategies. You will be skilled at leading through complexity, navigating change, understanding organisational challenges, and developing effective plans that support continuous improvement.

For the main requirements of the role, please see the job description and person specification.

BENEFITS:

• an annual paid leave entitlement of 30 working days plus bank holidays (FTE)
• up to 6% matched-pension contributions
• flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation which strives for excellence in all we do and operates with mutual respect.

TO APPLY:

• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 16 August 2026 at 23.59

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

About The Role

We are currently recruiting for two Practice Lead positions. One role will support Local House Projects (LHPs) in the North, while the location and focus of the second role is still to be confirmed.

As a Practice Lead, you will have primary responsibility for supporting a group of LHPs, while also contributing to wider areas of our work. You will work alongside staff within LHPs to create environments where young people are supported to make a positive transition into adulthood.

A key part of the role is working in partnership with the Care Leavers National Movement and the wider House Project team to ensure that young people remain at the heart of everything we do. You will support young people to shape and drive their own LHPs, while helping to develop and share excellent practice at both local and national levels.

About the organisation

The charity was established in August 2018 as a Charitable Incorporated Organisation (CIO), they support local authorities in setting up Local House Projects for young people leaving care. Believing every care leaver should have this option, the charity empowers them to create and sustain homes.

The initiative, co-designed with young people, began by asking, "What makes a house a home?” Local House Projects in England and Scotland help care leavers transition into permanent tenancies, fostering a supportive community. The charity has helped over 780 young people successfully move into their own homes, with no evictions or tenancy breakdowns, ensuring a secure start for their futures.

This role has become available due to growth of the charity.

About You

We are looking for someone who is motivated and believes that with the right support care experienced young people can achieve great things and should be at the heart of all decisions that affect their future.

You will need to have the following skills and experience:

• A Social Work qualification
• An understanding of Child development, Trauma informed care and Social pedagogical approaches
• An understanding of the care system
• Experience of working in a local authority social work team
• Experience of managing and supervising staff

Find out more

If you’re excited by the opportunity to build something transformative, we’d love to hear from you -

You are invited to join the online briefing on Thursday 20th August at 11am.

Please register in advance for this meeting: https://us06web.zoom.us/meeting/register/IlaScDG1SaGHlhkiyz7vOw

After registering, you will receive a confirmation email containing information about joining the meeting.

How to Apply

Submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 31st August 2026.

We welcome applications from all backgrounds. If you require adjustments during the process, let us know.

Interviews are due to take place on 7th and 8th September 2026.

Benefits include:
🏖️ 31 days annual leave plus bank holidays
💰 10% pension contribution
🔄 Salary sacrifice options
🏡 Hybrid working
📚 Professional development opportunities

Plumstead Community Law Centre is a specialist legal advice charity providing free legal advice and representation in immigration, welfare benefits and employment law. Based in the heart of Woolwich, we support local people through our office and community outreach services.

We are seeking an Interim Chief Executive / Operations Manager to oversee the day-to-day running of the Law Centre. Working closely with our Board of Trustees, you will manage staff, office operations, finance and administration, funded projects and organisational compliance, ensuring our services continue to deliver high-quality support to the community.

This flexible role could suit an experienced Chief Executive, Charity Manager, Operations Manager, Office Manager or Practice Manager. Experience of the legal advice or charity sector would be advantageous but is not essential.

To apply, please send your CV together with a supporting statement explaining how you meet the requirements of the Job Description and Person Specification..

Applications will be considered on a rolling basis and the vacancy will remain open until the post is filled.

Plumstead Community Law Centre is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Trust and Foundations Fundraising Officer

About Harrogate Homeless Project

Harrogate Homeless Project is dedicated to supporting people experiencing homelessness across the Harrogate district. We provide safe accommodation, practical support and opportunities for individuals to rebuild confidence, develop independence and create brighter futures.

As demand for our services continues to grow, we are seeking an experienced and motivated Trust and Foundations Fundraising Officer to help secure the funding needed to sustain and develop our vital work.

About the Role

This is an exciting opportunity for an experienced grant fundraiser to play a pivotal role in the future sustainability of Harrogate Homeless Project.

Working closely with the Fundraising and Marketing Manager and colleagues across the organisation, you will lead on identifying, researching and securing funding from trusts and foundations, with a particular focus on capital funding opportunities. You will also help strengthen our impact measurement and evidence-gathering processes, ensuring we can effectively demonstrate the difference our services make and maximise future funding success.

The successful candidate will be a confident relationship-builder with excellent written communication skills and a track record of securing grant funding. You'll be passionate about making a positive impact and committed to supporting people affected by homelessness.

Key Responsibilities

Trust and Foundation Fundraising

• Research, identify and pursue trust and foundation funding opportunities.
• Develop and manage a portfolio of funding applications and grant programmes.
• Prepare compelling grant applications, expressions of interest and supporting documentation.
• Manage the full grant cycle, from prospect research through to reporting and stewardship.
• Build and maintain strong relationships with funders.
• Maintain an accurate funding pipeline and prospect database.
• Monitor funding deadlines, reporting requirements and opportunities.

Impact Measurement and Evidence Development

• Work with service teams to gather meaningful data, outcomes and case studies.
• Support the development of impact reporting and evaluation processes.
• Help create compelling cases for support that demonstrate organisational impact.
• Collaborate across teams to identify funding priorities and evidence required for applications.

Fundraising Administration

• Maintain accurate fundraising records and grant documentation.
• Track applications, awards and reporting schedules.
• Support funder reporting and impact updates.
• Work closely with finance colleagues to ensure the accuracy of budgets and financial information.
• Ensure compliance with fundraising best practice and GDPR requirements.

Strategic Development

• Identify emerging funding opportunities and sector trends.
• Support wider fundraising strategy and organisational sustainability plans.
• Explore partnership and collaborative funding opportunities.
• Contribute to applications for statutory, local authority and government funding where appropriate.

About You

We're looking for someone who has:

• Experience of researching, writing and securing successful grant funding applications.
• Experience of managing a fundraising pipeline and achieving income targets.
• Excellent written communication and relationship-building skills.
• Strong organisational skills and attention to detail.
• Experience gathering and presenting impact and outcomes data.
• The ability to manage competing priorities and work independently.
• A commitment to the values and mission of Harrogate Homeless Project.

Experience within the homelessness, housing, health or wider voluntary sector, along with knowledge of capital fundraising, would be advantageous.

Closing Date: 5.00pm, Wednesday 19 August 2026
Interview Date: Week commencing 24 August 2026

If you're passionate about making a lasting difference and have the fundraising expertise to help secure the future of our services, we'd love to hear from you.

The Communications Manager provides operational leadership for CLAPA's communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity's strategic objectives. 

Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard. 

The role directly manages CLAPA's Communications Officers, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.

Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team's capacity to deliver its best work. 

If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.

NCT is the national charity for pregnancy, birth, infant feeding and early parenthood. 

Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe. 

Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families. 

For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone. 

We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions. 

About the role 

• We are seeking an experienced People and Inclusion (P&I) professional to join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will work within a small P&I team, which is part of our overall Organisational Services Directorate.  Key duties include:
• Deep and proactive partnering with our charity’s managers as a trusted advisor on People and Inclusion matters across the employee lifecycle.  We rely on our talented staff team to deliver a range of important services for all parents so need our people to feel included, connected and supported to do their best work; 
• Efficient management of People administration and the operational People function to deliver an excellent employee experience.  This will include ensuring our HR System (IRIS Cascade) is optimised for our teams, delivering timely and accurate management data to inform decision-making and ensuring our People policies and practices operate at a minimum in line with employment legislation and aspire to be best practice throughout.  You will manage our People and Inclusion Coordinator and will partner with the Payroll team; 
• Leading the delivery and continuous development of employee equity, inclusion and wellbeing initiatives that support diversity and create belonging for all of our people.  Ensuring that equity, diversity and inclusion (ED&I) is embedded across all of our work is one of our Charity’s key strategic aims; 
• Taking a remote first approach as we have a home-based workforce and working in in partnership with the communications team to deliver motivational, supportive and informative updates alongside connection and engagement opportunities; 
• Build focussed management development, learning and community-building opportunities for our People managers. 

About you: 

• You will relish the opportunity to work in a values-driven, collaborative and parent focussed organisation where our commitment to ED&I is central to all of our work; 
• You thrive in a busy operational environment with multiple priorities, and you enjoy taking a pragmatic and strategically detailed approach to improving imperfect processes and systems.  You also prioritise building positive relationships and collaborating with colleagues. 
• You will have a CIPD Level 5 Qualification (or demonstrable equivalent) and will demonstrate an interest in continuing professional development, including ensuring you are up-to-date with the practical implementation of UK employment legislation and People best practice; 
• You will have significant previous experience operating as a People Business Partner, People and Inclusion Manager or senior HR/People Advisor or similar across the full employee lifecycle.  Your key experience will include: overseeing the efficient and effective deployment and development of an HR system; effective partnering with managers; analysing People data and trends; developing and embedding ED&I principles and practices; and supporting organisational change projects. 

We're hiring: Communications Manager

The Work Rights Centre is looking for a passionate communications or press professional to lead our agenda-setting media coverage. The successful candidate will develop and deliver our comms strategy, lead on media relations to amplify our impactful work, and devise strategic systems-change campaigns.

This is an ideal opportunity for a candidate with a strong sense of justice and storytelling background, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate flexible and remote work, and offer enhanced pension, annual leave, parental leave and sick pay benefits.

• Pay: £38,000 - £42,000
• Contract length: Permanent
• Hours: Full-time (37.5 hours per week) or part-time
• Location: London hybrid (with possibility of remote-only for an exceptional candidate)

The role

You’ll set the strategic direction of our comms work, ensuring that it drives our strategic objectives, and lead the press office function. You’ll find the story potential in our legal and research work, and secure extensive media coverage through maintaining strong relationships with journalists from across the political spectrum.  You will create and publish high-quality and up to date content across our website, newsletter and social media channels. This is a real opportunity to lead on all aspects of the communications function in an impactful organisation, and contribute to systemic change.

About you

We seek an enthusiastic and passionate professional with minimum 3-5 years experience in a dedicated communications or press role.

You will also have:

• A track-record of securing high-quality, agenda-setting media coverage.
• Good contacts across editorial boards.
• A track-record of successful delivery against comms objectives on social media.
• Experience developing, executing, and evaluating data-driven communication strategies.
• Strong understanding of the UK political and media landscape, with a sharp eye for reactive opportunities.
• Good knowledge of website and social media content management systems.
• Excellent written and verbal communication skills.

Please download the job description for full responsibilities and complete person specifications.

To apply send two samples of your recently published work, along with your  CV and cover letter by the end of Sunday 9th August.

A little bit about the role 

Location:Hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. Please note that travel to the London office is at your own expense.

Contract: Full time, permanent

Salary: £47,906 (£51,411 inclusive of London office allowance) plus competitive pension

Please note that this role will be closing on Wednesday 19 August at 9am.

We are looking for an account management, or workforce development professional that will consistently deliver on sales targets for our programmes and develop and maintain strong relationships with our partners for high satisfaction rates.

You will be part of a high performing Partnerships and Placements team that builds and maintains partnerships with local authorities (LAs) and children’s trusts nationally, in order to develop and support 600+ Fellows (alumni) annually through our key programmes. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home

We are looking for someone with:

• A consistent record of hitting sales targets and forecasting accurately
• Skill in building trusted, senior-level partner relationships
• Confidence writing compelling proposals and delivering engaging pitches

Please see the job pack for a full list of responsibilities.

A little bit about you 

We are looking for someone with a strong background in sales and account management, who consistently delivers against targets and forecasts with confidence. You will bring a natural ability to build trust with senior partners, balancing their needs alongside those of colleagues across the organisation. You will be a clear, persuasive communicator, skilled at writing proposals and leading pitches that land well with different audiences. Above all, you will be dependable and proactive, helping to build a high-performing culture through strong collaboration and sound judgement under pressure.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role may be eligible for sponsorship.

For further information about this role, please contact Joanne Ormston, Principal Partnerships Lead (please see the job pack for contact details).

Title: Head of Operations

Responsible to: CEO

Hours: 35 hours per week

Salary: £45,000 - £48,000 FT (depending on experience and qualifications)

Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: Enhanced DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations.

The Head of Operations oversees all of BIAS’s projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently.

In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base.

This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS’s core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year.
• Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures.
• Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners.
• Oversee training and development needs and budgets.
• Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings.
• Create a positive working environment in which equity and diversity are promoted and staff can do their best.

Project management

• Project-manage the further development of new advice and active ageing services in Haringey borough.
• Take the lead on promotion and marketing of BIAS’s services, including by representing the charity to partner organisations and at external events.
• Contribute to the organisation and running of regular community and fundraising events.
• Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management.
• Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs.

Quality and service delivery

• Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS’s AQS accreditation.
• Oversee running of BIAS’s volunteer project in line with the Investing in Volunteers quality accreditation standards.
• Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches.
• Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed.
• Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS’s social media strategy.
• Administer BIAS’s IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting.

Operational leadership

• Advise the CEO on all staffing and service-delivery issues.
• Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports.
• Carry out regular reviews of BIAS’s annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction.
• Research and secure funding from grant-making organisations, ensuring BIAS’s future financial sustainability.
• Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation.

These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required.

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.

Charity and Staff Management

• Delegated responsibility for the day-to-day running of the charity, office administration, line management and supervision of the small staff team
• Liaison with HR support service, supported by the Chair and Treasurer
• Lead on digital development and liaison with external IT support service
• Lead on monitoring, evaluation and learning
• Lead on dealing with any concerns, complaints, or safeguarding issues, and act as the charity’s Designated Safeguarding Lead, supported by the Safeguarding Trustee and Chair
• Maintain the charity’s Risk Register

Strategic Development

• Operational implementation of the Board-led Strategic Plan including providing regular reports for trustees and members as required
• Develop and manage annual operational plans and reports, supported by the Trustees
• Working with the Client Representative Trustees, support clients (Disabled people with Assistance Dogs) to participate in the charity’s development
• Manage accreditation with Assistance Dogs International and standards

Promotion and Communications

• Promote the work of the charity positively and proactively, manage and ensure consistency of the charity brand across communications
• Liaison with Assistance Dogs International, Assistance Dogs UK (ADUK) and fellow member organisations, including attendance at ADUK meetings
• Maintain and develop key relationships, supported by relevant staff and trustees
• Manage communications with members (clients and trainers)

Finance and Fundraising

• Work with the Treasurer and relevant staff to support the management of annual budgets, financial reporting and monitoring
• Operational implementation of the Fundraising Strategy, working with relevant staff and trustees

Governance and Compliance

• Support the Board of Trustees to ensure high standards of governance and compliance with all legal requirements affecting the charity
• ·Support the development of new processes, procedures and policies, with regular monitoring and reviews
• Health and Safety lead, responsible for completing any RIDDOR paperwork as and when required

We are looking for an Associate Manager, Data and Digital Transformation (13-month maternity cover) to lead a small data team to incentivise and support ISEAL members to make significant improvements to their data systems, embed data-driven decision-making in their assurance processes, and work towards interoperability in sustainable supply chains.

Data is at the heart of sustainability standards and certification. A key focus of our work at ISEAL is supporting these systems to better leverage the data they collect to create value and drive sustainability impact. We support our members along their digital transformation journey. The goal is to ensure a seamless flow of sustainability and compliance data from producing enterprises to the market and to leverage this data to create incentives and benefits for those at the start of the supply chain. To date, we have focused on building the foundations for robust data governance and management, strengthening their capacity to leverage data for insights, and supporting standardisation of core certificate data. In this next strategic phase, we’re doubling down on data and technology as a strategic priority and are committed to build a more ambitious support programme focused on leveraging technology and AI.

The successful candidate will have a broad understanding of and experience with data management, and in supporting digital transformation projects within complex data ecosystems. They will be confident in engaging data practitioners from across our membership, and in facilitating peer learning on technical topics like data standardisation, interoperability, analytics and data management. Prior experience and understanding of certification, audit and sustainability performance data is an important asset.

The key responsibilities we entrust you with

• Contribute to thought leadership on digital transformation for ISEAL community members
• Provide support and oversight to Digital Innovations Coordinator on running member peer learning groups: Data Community of Practice and Data Insights Lab
• Collaborate with the Manager, Credibility and Innovations on building strong relationships with individual member organisations with regards to their use of data analytics as part of their assurance processes
• Design and deliver peer exchange sessions and guidance on organisational data management, interoperability of data systems, and deriving insights from complex data systems
• Develop guidance and resources on digital transformation and data management, building on existing ISEAL resources and tools
• Lead engagement with key data interoperability initiatives like the UN Transparency Protocol (UNTP) and GIZ DIASCA, and derive insights to bring back to the ISEAL Community
• Build momentum within the ISEAL community to collaborate on data standardisation
• Review and provide input on ISEAL’s internal AI use policy
• Potential line management of Digital Innovations Coordinator (pending prior line management experience)
•  

 Other

• Contribute to ISEAL’s wider work on data and information management, especially with the ISEAL community and its members
• Support grant-related reporting, including project and budget tracking
• Help shape and participate in strategic discussions related to the data and information management programme of work
• Actively participate in Impacts & Innovations team and organizational work planning activities
• Participate in internal staff management processes such as staff meetings, performance reviews, supervisory meetings, etc.

Essential attributes / skills / knowledge

• Experience leading or contributing to an organisational digital transformation project or implementing a data governance system, ideally in sustainability
• Experience working with technical data transfer products such as APIs and strong understanding of related data governance and data standards issues
• Interest and understanding of AI and the data management considerations associated with this field
• Interest and understanding of data ethics, rights, and ownership, especially in the context of sustainable value chains
• Experience managing and working in digital collaborative environments (e.g. Git Hub)
• Experience coordinating or facilitating group discussions and delivering webinars
• Strong verbal and written communication skills, able to make complex or technical topics accessible
• Ability to work collaboratively and in partnership with people across cultures and time zones
• Basic understanding of project management skills including effective time & task management, budget and resource management
• Confidence using virtual meeting tools (e.g. Teams, Zoom, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office 365

Additionally desirable

• Data management experience within sustainability systems and knowledge of the broader sustainability digital ecosystem.
• Practical experience working with certification or audit data
• Experience working on organisational change management, especially in a non-profit context

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a maternity leave cover with a 13-months contract

Working hours: 80 % (30 hours) –100 % (full time, 37.5 hours per week), depending on preference

Salary:   £45,800 – 49,800, depending on experience (pro rata for less than 100%)

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder will be required to undertake occasional international travel

Ideal start date: mid-September 2026

Reporting to: Traceability Manager

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(dot)org.

Deadline for applications is 16 August, 5pm GMT. Please note that we will only contact shortlisted applicants.

Cover letter: We would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.

Interview process

Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.

Screening interviews (Teams): rolling from 13 August

Pre-interview timed exercises (between 60 – 90 minutes from home): 15-18 August

Panel interviews (in person): 19/20 August tbc

Decision: w/c 24 August

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

We’re hiring an Engagement Lead for Sheffield Cycling 4 All! You will be part of a team of staff delivering the existing SC4A programme of activity, as well as helping to continue developing our popular cycling activities and other elements of the programme. Whilst there is therefore a lot of cross-over working, this post will lead on the following areas; 

• Outreach and Engagement
• Marketing and Communications, including management of the SC4A website and social media 
• Working with the SC4A Steering Group, alongside the SC4A Project Manager 
• Supporting our cyclists to lead on advocacy and campaigning work in the region 
• Supporting the SC4A Cycle Loan Scheme

The job is incredibly varied, so you will need to be a good all-rounder and a creative thinker to address all the things that come your way. But don’t worry, you are part of a wider team and a host of volunteers who directly support the project, and you are also part of a larger organisation, Disability Sheffield. 

About Disability Sheffield

Disability Sheffield Centre for Independent Living is a ‘not for profit’ pan-impairment organisation driven by people who self-define as disabled people, whether they have a physical disability, a sensory impairment, a mental health condition or learning difficulties.

We support disabled adults to make their voice heard, whether through individual advocacy and information services or through a range of projects seeking to ensure disabled people are at the heart of all decision making across Sheffield.

About Sheffield Cycling 4 All

SC4A (Sheffield Cycling 4 All) is a Disability Sheffield project. We provide opportunities for Disabled People and people with long-term health conditions to cycle, and enjoy all the benefits that follow. For over 16 years we have been running regular cycling sessions in Hillsborough Park and at events across South Yorkshire. We now also run an e-cycle loan scheme, off-road sessions at Parkwood Springs, and campaign across the region to secure better infrastructure, support and recognition for the disabled cycling community.

Job Details

Job title: SC4A Engagement Lead

Office Location: The Circle, 33 Rockingham Lane, Sheffield, S1 4FW

Salary: FTE £29,286.25 (4 days/week, 0.8) £23,429.08 Pro-Rata

Pension: 6% employer contribution, 2% employee contribution (minimum)

Hours: 28 hours per week (21 hours will be considered)

Contract Type: Permanent

Reports to: SC4A Project Manager

Line management: Cycle Loan Coordinator