Do you tire of reading adverts for run of the mill Finance jobs, wishing there could be a bigger project out there for you? How about something completely unique to get your teeth into? Can you see yourself being the leader of a complex acquisition/construction project worth over £100m?

A large property developer is currently in the process of making a £100m acquisition which will ultimately create thousands of new homes; it is the start of a long-term project central to the regeneration of the local area of London. A new post is being created within the Finance team of the parent company to essentially oversee, and be responsible for, the entire project from a Finance perspective. Key responsibilities will evolve over time and be shaped by the appointed candidate, but the overview of responsiblities for the Senior Project Accountant would include:

• Being the Finance figurehead for integrating the new development into the Group
• Business Partnering with Directors and Senior Managers in the Development function, ensuring that the project lifecycle remains on course
• Building a team within the parent company as time goes on to deal with the increased demand on Finance
• Conducting investment appraisals and reappraising the project at every stage; performing financial modelling and stress testing of various scenarios to inform a robust strategic business plan
• Performing due diligence on the acquisition, ensuring that everything from a compliance and tax perspective is compliant with all necessary regulations and protocols.

If you're looking for a non-traditional Finance position with the opportunity to oversee a major project that will put thousands of people into homes and be a key hub in the redevelopment of a part of London, then this could be the role for you. The employer is well respected and has excellent staff satisfaction; the benefits package is excellent, and you would join a highly skilled team all working towards a common purpose, based in an easily accessible office in the heart of London.

This is a highly complex position and would suit someone with a very specific set of skills and experience. Those who come from an audit background who have then gone on to deal with complex acquisitions or mergers, group consolidations and/or joint ventures may find that this is the senior Finance role they have been looking for.

While there may be many candidates with an interest in this position, essential criteria include:

• A full, recognised accountancy qualification. Those who qualified in audit who have experience in roles requiring complex financial appraisal and financial modelling, complex transaction planning and long-term business planning - within sectors relating to Housing, Property, Development or Construction will be seen highly favourably.
• First class communication skills with the credibility to be the point of contact for a multi-million-pound contract
• Being capable of taking on a senior leadership role and building a high functioning team as the project progresses.

This is a newly created role and preparations are being made to resort to video interviewing to allow recruitment to proceed during the coronavirus outbreak. The client is well geared to remote working and interviewing and therefore this process will not slow down due to the increased demand to work from home - if this role appears to be of interest, please apply now to kickstart an informal chat.

LawWorks (the Solicitors Pro Bono Group) is a charity which enables access to justice by encouraging and supporting legal pro bono in England and Wales. We work primarily with solicitors, law schools and law students, and other legal and non-legal volunteers and organisations.

Programme Officer (Legal) – Not-For-Profits Programme (part-time)

£13,771 (£27,543 full time equivalent)

Hours: 17.5 hours per week

Our Not-For-Profits Programme facilitates the provision of free legal advice (pro bono) for small charities and not-for-profit organisations, supported by volunteer lawyers from among LawWorks’ members. The team assess and process applications for legal assistance and place the cases with the volunteer lawyers.

The pro bono volunteers advise on a range of legal issues, including property, employment, tax, insurance and contract matters. Work by the volunteers can include drafting a contract, reviewing a lease or clarifying rights in a dispute. The free legal advice makes a difference to hundreds of charities and not-for-profits.

The Programme Officer (Legal) works closely with the Head of Not-For-Profits and Secondary Specialisation and a Programme Officer (Legal) colleague, to ensure that the programme's services are delivered effectively to its stakeholders (small not-for-profit organisations on the one hand, and member law firms and in-house legal teams on the other).

The position will suit someone with legal knowledge and strong relationship-management skills, who is interested in the legal and not-for-profit sectors and enjoys working in a busy and small team. The role offers the right candidate valuable experience, variety, intellectual stimulation, and job satisfaction.

LawWorks is a relatively small organisation with 19 staff, including staff based in Wales and in the English regions. We are a busy and (for our size) complex charity, with a friendly team, a positive ethos, and a commitment to ensuring that LawWorks is a strong and efficient organisation and a great place to work.

In addition to encouraging and supporting pro bono delivery, we also work to address barriers to justice and to provide a 'policy voice' for pro bono.

More information about the role and how to apply is available on the LawWorks website.

The deadline for applications is 4.00pm on Monday 30th March..

LawWorks is an equal opportunities employer. We encourage applications irrespective of race, religion, gender, sexual orientation, disability or age.

An international development organisation is seeking an Administrator to join their newly formed projects team. This is a high-profile programme working across the organisation's global operations. As a key member of this team, you will deliver a range of administrative support to the Project Team Leader and other team members. Duties include, though will not be limited to, the following:

• Support preparation of agendas and papers for meetings
• Make and manage room bookings for meetings and other events, liaising with IT, facilities personnel and other staff as necessary.
• Organise meetings, responsible for follow-up and reporting back.
• Manage the administration of contracts with external suppliers and consultants
• Organise and maintain filing on shared drive / team site, managing departmental documentation efficiently and ensuring access for the team and other stakeholders as appropriate.
• Ad hoc financial administration such as invoice processing when required

This is a fantastic opportunity to work within a high-profile team in a large and multi-national charitable organisation.

Applications will be considered upon receipt, so please apply now to avoid disappointment. Please note that the role is initially a 12 month fixed term appointment with longer-term or permanent work available upon successful uptake of the programme.

Project manager, policy, higher education, enterprise, careers, project management,

Your new company
One of the leading modern Universities in the UK for research based at Docklands is looking to recruit.The university has been pioneering futures since 1898: from the 2nd Industrial Revolution through to where we are now, the 4th

Your new role

The Senior Policy Advisor and Project Manager (Office for the Vice-Chancellor & President) post is being created to work with the Pro-Vice-Chancellor (Careers & Enterprise), UEB colleagues, professional services teams and academic units, to inform, shape and develop the facilitating and transformational projects associated with this brief and to project manage their delivery at pace.

• Develop and deliver business critical projects at pace in relation to this policy brief;
• Act as Secretary to the Careers & Enterprise Sub-Committee of the Academic Board
• Horizon scanning of the HE sector to identify and advise on developments which may have an impact on, or provide an opportunity to, the University in relation to this policy brief
• Draft speeches, correspondence, reports, submissions, publications and briefing papers for internal and external stakeholders in relation to this policy brief
• Undertake research as requested by the University Executive Board;
• Coordinate the planning and management of internal and external events of strategic importance in relation to this policy brief
• Work with the University Executive Board to develop and manage the University's communications with local and national government and politicians
• The post holder will be expected to operate with minimal supervision and oversight, taking full responsibility for the prioritisation and completion of the workload

What you'll need to succeed

• First degree or equivalent qualification
• Commitment to continuing professional development
• Masters or equivalent in relevant subject area
• Working within an HE environment or experience working in a large and/or complex professional organisation in an education context
• Project Management of complex, multi-stakeholder projects delivering against targets at pace while leading a team
• Senior level policy analysis and development in areas related to the policy brief
• Contributing original ideas to, and helping to write, formal documents for example committee/board/policy papers or minutes
• Budget planning and monitoring
• Working as part of a close-knit team and making an active contribution with experience of managing and coordinating others
• Excellent written and oral communication
• High level of IT literacy, especially in MS Office
• Strong numeracy, analytical and interpretive skills; ability to consider, critically evaluate and utilise data, and to assimilate information from a wide variety of sources
• Sound knowledge of UK higher education sector issues and developments with the ability to understand quickly new and potentially complex issues, and their impact on higher education
• Ability to work effectively with people at all levels in an organization and able to provide support to others, including identifying development needs, providing and receiving constructive feedback and developing coaching skills
• Ability to work on own initiative with minimum supervision and to manage own workload, resolve competing demands and cope with changing priorities
• Flexibility to travel to meetings in UK and overseas and work unsociable hours
  

• Excellent salary £45,000 -£51,000 dependent on experience.
• Pension
• Additional benefits

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking a dynamic new Chief Executive to provide strong leadership and

direction during a period of rapid expansion for this growing charity.  If you

have a passion for working with communities, love heritage and enjoy managing

change, this could be the job for you!

Heritage Trust Network (HTN) is a grass roots membership organisation

operating across the United Kingdom, that provides a unique resource within

the national heritage sector, supporting community based organisations to

revive their heritage assets for social and economic benefit.  We equip

local communities with the skills they need to deliver these complex

projects through our online resources and fortnightly newsletters, as well

as providing peer to peer support through regular branch meetings and our

annual conference.  

Thanks to funding from Historic England, National Lottery Heritage Fund and

others, the organisation has an exciting opportunity to upscale its operations

over the next three years, to increase resilience and deliver a comprehensive

programme of community-based training and skills development to its expanding

membership.

As our new CEO you will be working with an active and engaged board of trustees

and a great team of dedicated staff, volunteers and consultants.  You will also be

representing the organisation at a national level to improve HTN’s profile and impact.

Our ideal candidate will have several years’ experience of managing a heritage,

cultural or community organisation, involving strategic planning, staff management

and finances.  A broad based interest in historic building/built environment matters

and knowledge of the range of not for profit organisations working to benefit local

communities will be essential. We will also be looking for someone with excellent

people and communication skills, an aptitude for fundraising and business planning,

as well as sound marketing and IT skills. 

The post is based in Birmingham, with travel throughout the UK. Initially funded for a

year there is potential to extend the post, subject to funding.

To get further information or contact details for an informal chat, please click the

apply button

Closing date  April 3rd 2020, with interviews on Thursday 9th April

Want to stand in solidarity alongside migrants in their fight for rights and justice? Then join us!

This exciting role will suit a candidate with the confidence and zeal to build collaboration with and work alongside migrants, refugees, community organisations of diverse backgrounds, activists lawyers, and other key stakeholders to advance the rights of all migrants. 

The role will include training and supporting migrant leaders to advocate for their concerns and needs, and be their own agents for change.

The successful candidate will have a track record in community engagement, building relationships and project coordination, as well as, organisational and interpersonal skills and the ability to manage a full and varied workload.

They will be alert to the issues affecting London’s migrant, refugee and Black and Minority Ethnic communities. 

The charity is looking for exceptional candidates with:

• Commitment to upholding and advancing the rights of all migrants

• Real vision as to how this can be done in the current political, social and economic climate at a UK and regional, local level

• Readiness to work with all groups and individuals who support the MRN mission, values and vision

The salary will be in the order of £32,250 per annum pro rata.  In addition, MRN contributes 6% of salary to pensions.

Closing date for applications: midnight, 12 April 2020

Date for candidate interviews: 20 or 21 April 2020

Success Charity is seeking to appoint a senior manager with experience of leading a small start-up organisation to provide guidance and leadership and to develop and implement the charity’s long-term strategy, budget and business plan.

This post is both operational and strategic as we are looking for someone to manage, lead, shape and develop the charity’s key services which include proposed new rehabilitation services, peer support and client engagement programmes, research and data management projects.

You will have a can-do attitude and a hands-on approach. You will be self-sufficient, methodical, organised and able to communicate effectively with a wide range of stakeholders, from survivors and families to health and medical professionals. Knowledge of the charity, health and social care sectors is essential.

Specifically, we are looking for someone with strong operational and project management skills. You will need to have recent experience of planning and delivering client facing projects, (ideally within the health sector), and demonstrable success in tracking project milestones and deliverables.

Principal Tasks and Responsibilities:

• To advise the Trustees on the strategic direction of the charity and to implement board decisions
• To lead the corporate management of the organisation, including responsibility for governance, financial management, income generation and communications
• To promote SUCCESS’s mission, aims, values and business objective

 A full job descrption, person specification and Success charity overview is attached with this advertisement

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

About the role

Volunteers are the bedrock of our sponsoring churches, and that means they play an important role at Christian Aid too. This is your chance to make real difference at Christian Aid by joining our newly expanded Volunteering team in one of three news roles that will deliver a volunteer experience that is rich, rewarding and impactful.

Working with colleagues across the UK, you'll lead on the recruitment and welcome of new volunteers, matching supporters to the roles that make the best use of their time, skills and interests. You'll also advise and train others on how best to work with volunteers and support decision-makers to design our volunteering programmes in line with best practice.

About you

We're looking for someone with significant experience of working with volunteers - you'll know what makes a great volunteer experience and can demonstrate how you've achieved this in other roles. You'll also have supported others to work with volunteers.

Excellent communication skills will be vital in this role, as you liaise with a range of colleagues and supporters around the UK and often via digital means, such as phone, email or video calls. Being home-based means that you'll also need to be able to work independently, prioritising tasks and managing your workload to meet tight deadlines.

And of course, you'll need a good understanding of church communities and structures, Christian Aid's key audience, so that you'll know how best to motivate and engage these potential volunteers to join us.

If this sounds like it could be you, why not share your skills with Christian Aid to recruit new volunteers, retain our current volunteers and grow our movement for change?

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, and flexibility that will ensure you enjoy a good work/life balance.

If you have any questions about the role, please contact Stacy Cannon, UK Volunteering Manager, at [email protected]

Competency questions

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

1.) Build partnerships: Tell us about a time when you brought organisations and/or volunteers together to deliver a project or campaign.

2.) Communicate effectively: Tell us about a time when you've been able to build and sustain effective working relationships with others despite working in different locations and different teams.

3.) Deliver results: Tell us about a time when you devised and/or delivered an effective volunteer recruitment campaign.

Volunteering Buddies Project Coordinator

Croydon Mencap and Croydon Voluntary Action (CVA) are launching a brand new exciting project giving opportunities for people with a learning disability to contribute to their community through volunteering.

Our volunteers will be matched with a Buddy who will help with preparing for the volunteering role as well as offering hands on mentoring once they have started.

You will work closely with people with a learning disability to get to know them and find out about their aspirations and the type of volunteer role they may enjoy and would be suited to. You will also work with organisations to support them to be inclusive and supportive of our volunteers. 

Job Title: Volunteering Buddies Project Coordinator

Hours: Part time - 15 hours/week (to be worked flexibly and to be discussed at interview)

Terms: Fixed term – 3 years

Salary: £24,882 pro rata

Reports to: Operations Manager

Location: Thornton Heath office

Leeds Mencap are looking for two creative and experienced people to join our fundraising team.  We have a vacancy for a Trust fundraiser and a temporary vacancy for a Development Officer to cover maternity leave.

Leeds Mencap is a busy, friendly and ambitious local charity based in East Leeds but operating city wide.  Based at The Vinery Centre, we have a thriving community nursery and room hire enterprise running alongside our specialist services for children and young people with learning disabilities and their families.  We are an independent local charity and we need to raise all our own funds. 

For both roles we need people who are proactive and flexible in their approach and who will be able to hit the ground running.  We have ambitious fundraising plans and our priority is to raise our profile and encourage more people to support us. To support this ambition you’ll have excellent communication and writing skills and be able to craft stories that inspire and engage supporters. You’ll be a self-starter who can manage their own workload and be willing to get stuck in.
In return you’ll work in a supportive team in a bright and airy building which is humming with a wide range of activities. The children in our on-site community nursery never fail to entertain.  We can offer flexible working and a generous annual leave entitlement with company sick pay entitlement from the first day of employment. Even better, you’ll go home each day knowing you have made a difference to the lives of people who have a learning disability. This is a fantastic opportunity to join an ambitious local charity and we look forward to hearing from you.

For more information about the post and to download an application form please visit our website.

We are looking for an outstanding leader to work with the Trustees in leading and further developing the charity. The successful candidate will be someone who will inspire and empower others to share in achieving continued success in all our work.

If you have a passion for working with a great team who make a real difference for families across Essex, we would be delighted to receive your application and look forward to hearing from you. 

Families InFocus (Essex) is a forward thinking and caring organisation dedicated to improving the quality of life for all Essex families with children and young people with any special educational need or disability (SEND).

Our mission is:-

“to provide support for children and young people (aged 0 to 25) with any special educational need or disability (SEND) by ensuring that they, their families and carers receive quality information, advice, practical and emotional support. In particular, through the provision of advice, information and support to improve the education and development of, and relieve the poverty for children and young people with SEND, to enhance the stability and quality of life for the whole family. A central consideration will be the emotional needs of all concerned”.

Our excellent reputation and established relationships within the local Essex community have been earned over many years delivering quality services to meet the needs of our service users.

We are looking for an exceptional individual who will lead and drive the continuous development of Families InFocus (Essex) and ensure that its work makes a real difference for families.

You will be:

• An experienced and empathetic leader

• A strategic thinker

• A proven relationship builder

• Someone who has a track record of successful income generation

Full Job Description

Purpose of the Job 

To work on behalf of the Board of Trustees, in accordance with our mission, aims, values and objectives:-

• To develop and deliver the strategic and operational plan and financial budget to ensure the ongoing sustainability, growth and success of Families InFocus (Essex).

• To raise our profile and act as a strong figurehead for the charity, a positive ambassador with our stakeholders, clients, partners, funders and networks and a confident, inspiring and empathetic leader for staff and volunteers. 

• To ensure service users’ views and aspirations are taken into account for all service delivery and development. 

  Main responsibilities 

  Strategy planning and development: 

• To develop the charity’s strategic plan in conjunction with the Board of Trustees in response to key strengths, weaknesses, opportunities and threats.

• To manage the charity effectively, ensuring that its financial security and risk management is maintained and enhanced. 

• To lead the development and implementation of strategic goals, objectives and financial plans to meet both the short term and long term goals and aspirations. 

• To take overall responsibility for achieving, monitoring and reporting on performance against funders’ targets and in all areas of the charity’s activities. 

• To develop a culture of continuous improvement throughout all aspects of the charity’s work including maintaining and building relationships with key partners, funders and community networks. 

• To keep abreast of the opportunities and challenges facing local third sector organisations and keep up to date with changing legislation/developments in local or national government initiatives which could affect the charity.

  Operational Leadership: 

• To lead the development and implementation of operational plans in support of our strategic and accountability frameworks ensuring the organisation provides high quality services and meets its charitable objectives.

• To ensure that the organisation has effective policies and procedures including the management of human resources, safeguarding, finance, health and safety, information, communication and premises, and that these meet relevant legislative requirements and agreed quality standards.

• To manage the day to day operations of the charity, ensuring that staff and volunteers are effectively deployed and receive regular supervision, support, training and annual appraisals.

• To lead key projects including those bringing significant changes for the organisation, ensuring that risks and threats are robustly managed. 

  Financial management: 

• To be accountable to the Board of Trustees for the overall financial health of the charity, controlling budgets, expenditure and management accounts ensuring that income and expenditure is within financial plan targets. 

• To secure adequate funding and resources to meet income targets and objectives, including through bid submissions to grant making trusts, foundations and statutory funders, charity fundraising events and other fundraising activities.

• To maintain and build excellent long term relationships with funders, donors and supporters.

• To develop and implement an effective sustainability plan to identify and diversify income streams and maximise new fundraising opportunities for income generation.

• To identify and put in place an effective and robust risk management strategy and framework to enable the charity to support its objectives. 

  Robust governance  

• To foster excellent working relationships and ensure systems and structures are in place for the Board of Trustees to fulfil its statutory and regulatory requirements and exercise effective control of the charity’s affairs. 

• To report to the Board on progress against key strategic objectives, providing information and answering for organisational performance. 

• To advise the Board in all aspects of leading the charity, including short term and long term strategic planning for the financial welfare of the organisation. 

  Person Specification

  Qualifications

  Essential

• Educated to degree level or professionally qualified by suitable demonstrable experience e.g. management, health, education, social care, or community development. 

  Experience and knowledge

  Essential

• Minimum of 3 years’ experience in a senior management role. 

• Demonstrable experience of strategic and operational planning, service development and project management, including monitoring and evaluation. 

• Demonstrable experience of human resources management and good practice in the recruitment, management and development of staff and volunteers.

• Demonstrable experience and a proven track record of bid writing and successful funding applications to generate income and meet challenging income targets.

• Demonstrable acumen and experience of organisational financial management including budget control and reporting.

• Demonstrable experience of effective fundraising within the non-profit and charity sector.

• Experience of developing and maintaining relationships with a diverse range of clients, stakeholders and partners including local third sector organisations and statutory agencies.

• A good understanding of the governance, legal requirements of a charity and company limited by guarantee.

• Understanding of quality assurance frameworks and standards. 

  Desirable

• A good understanding of the needs of families of children and young people with any special educational need or disability.

• Experience of working in the voluntary and/or statutory sector. 

• Experience of delivering front line services in a community setting. 

• Experience of service level agreements, contracts, tendering and commissioning. 

  Skills & Abilities

  Essential

• Ability to inspire and lead an organisation. 

• Excellent people management skills. 

• Excellent interpersonal, oral communication and written communication skills. 

• Excellent skills in financial management.

• Excellent IT and presentation skills. 

• Ability to think strategically. 

• Ability to prioritise and work effectively towards strategic service goals, meet funders’ targets and deadlines.

• Ability to remain calm and focussed under pressure. 

• Ability to manage own learning and attend training courses as needed.

If you are interested in applying please click the ' Apply button' and send your CV and a covering letter explaining why you're suitable for this role. 

As part of the wider Oasis family of hubs, Oasis Hub Oldham works to provide integrated, high quality services that benefit the whole person and the whole community.  The Thriving Hollinwood project is an on-going local partnership and is currently looking for a focussed Employability Project Leader to be responsible for improving employability, education and aspirational outcomes for targeted 16+ adults.

As well as engaging with 16+ people who are currently unemployed, you would be:

• designing a targeted project and supporting personal pathways to move individuals closer to the work environment
• working directly with target groups to improve engagement, manage and deliver a case load using a “community-led” approach.
• working with a network of local agencies, community partners and steering groups
• developing relationships with other schools, providers of NEET provision and employability programs.

This position offers you the chance to gain crucial project management experience, develop your ability to create corporate partnerships and have a positive and long-lasting impact in this community. 

Applicants will need to be committed to the project and have the following:

• Educated to degree level in relevant subject or demonstrate relevant experience.
• Experience working in an educational, youth, community or adult education setting.
• Experience of 1 to 1 mentoring/counselling
• Proven knowledge of skills, training and employability projects

Oasis offers:

• competitive salary, plus pension and life assurance
• 25 days holiday per year (plus Bank Holidays)
• Flexible working practices and family friendly policies.
• A supportive working environment with a focus on staff development and wellbeing.

For further information or an application pack please download the documents on this page or go to the Oasis UK website.  Please note that CVs alone will not be accepted. 

Closing date for applications is midday, Tuesday 14th April 2020.

Interviews will be held on Thursday 23rd April 2020 at Oldham.

1 Year Fixed Term Contract

Part-time (20 hours per week (0.5FTE), inclusive of breaks)

Salary:  £11,582 per annum (£23,164 FTE)

(We would like to make you aware that Oasis Hub Oldham also have a Lead Youth Worker role and a Hub Community Project Worker role vacant as well – tell your friends!)

Oasis Charitable Trust is committed to safeguarding and promoting the welfare of young people and expect all staff and volunteers to share this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

Oasis supports Equal Opportunities Employment.

About Scope

We’re the disability equality charity. We won't stop until we achieve a society where all disabled people enjoy equality and fairness. At home. At school. At work. In our communities.

We provide practical advice and emotional support whenever people need it most. We use our collective power to change attitudes and end injustice. And we campaign relentlessly to create a fairer society.

About the role

You will be the face of the marketing team, taking new briefs from project leads from across the organisation and managing them from end to end, working closely with the creative team. 

This position will work across a wide variety of briefs, from in-store assets and films, to social media artwork and fundraising campaigns. You will be the point of contact for a campaign and you will advise and shape each brief and be part of the feedback process to ensure each project is delivered to a high standard.

About you

A good project manager and someone who enjoys being organised and working with others to deliver on deadlines to produce high-quality marketing outputs.

Excellent project management skills are needed to manage a high volume of briefs from across the organisation’s teams, including fundraising, campaigns, partnerships and services. Scoping out the project requirements, briefing the design team, and managing the process from end to end requires good administration skills and the ability to keep on top of deadlines. The ability to build relationships across the organisation, work at pace, and deal with changes and challenges as they arise are also essential.

To apply

In return we offer an attractive benefits package including 27 days’ annual leave, generous pension scheme and discounts at restaurants, gyms, shops and more. 

We are committed to equal opportunities. We particularly welcome applications from disabled people and guarantee interviews to suitably qualified disabled applicants.

Please apply with CV and covering letter detailing your suitability for this role.

Closing date for applications:  9 April 2020.

In line with the Care Quality Commission estates strategy, we are planning to move our London office from 151 Buckingham Palace Road to 2 Redman Place, Stratford, East London in late 2020.

Grade C, £30,022 (National) or £34,918 (London) per annum

37 Hours Per Week, Permanent

Closing Date: 5th April 2020 at 23:59pm

Interviews: Week commencing 27th April 2020 in London

About us
We are the independent champion for people who use health and social care services. We aim to help improve the quality of services by letting the government and those running services know what people want from care.
We also support a network of 150 local Healthwatch services to reach out to every section of the community and encourage more people to speak up.
Together, our work is resulting in big and small changes that are helping to make care better.

Let us tell you a little bit about the role....
As our Digital Lead, you’ll work as part of team responsible for helping local Healthwatch services use the digital systems we provide to drive engagement with the public and professionals.

You will focus on helping local services to adopt and use our standard website. As well as training staff to use the site and being the first point of contact for queries, you’ll also support services to plan their content migration and then test and launch their sites.

You’ll also work with the digital and communication teams to plan, execute and support other digital services and developments.

What we're looking for from you...
We want someone with a track record of supporting the development and roll out of digital systems, as well as experience of providing training, support and advice to system users.

Ideally, you’ll also have first class project management skills, be used to working in an agile way and bring with you an understanding of how UX and UI can be used to improve digital systems. 

If you're interested and think this is the perfect job for you, apply today! 

Accountabilities:
The main functions the post holder will undertake are:
Managing the delivery of the Healthwatch website to the Healthwatch network including managing the suppliers who are hosting and maintaining the website on a day to day basis.
Ensuring patches, fixes, system tests and upgrades are applied to ensure our websites are robust, comply with data security and information governance protocols, and provides Healthwatch England with live information about the issues the public are sharing with local Healthwatch.
Systematic investigative research and fact finding to identify areas for improvement and development within the Healthwatch digital systems.

Managing development and improvement projects in accordance with need.
Identifying and implementing solutions to resolve issues, managing divergent or conflicting views between users and suppliers.
Developing and building reporting processes on how the website is being used and how our support service is operating
Identifying training needs and delivering training to local Healthwatch using the website (both face to face and distance based support) to ensure effective and secure management of online content. Overseeing the adoption of the website by new users and developing new resources as required.
Providing briefings on upgrades and the operational status of our website to the Healthwatch England management team, ensuring good engagement and communication with local Healthwatch through the provision of advice and support to digital users in a timely manner.
Working with the Digital and Communications Teams to manage budgets for hosting, maintenance and training as well as the support budget for solving system glitches. Implementing information management policies, ensuring compliance with information security requirements and standards.
Procuring and managing suppliers in line with organisational policies, managing relationships with technical specialist developers, and negotiating with third party suppliers.
Supporting the development and delivery of our wider digital systems.

Essential Skills and Experience
Functional and technical understanding of website management and development. Including:
experience of successfully supporting the launch of websites, content management and user testing.
Experience of effectively using systems to create, edit and publish digital content.
Experience of providing specialist advice and training to people with varied skills help maintain a website and troubleshooting technical issues.
Experience of reviewing, developing and documenting technical solutions and processes for website maintenance to meet business needs and managing and procuring day to day support for a website from a third party.
Ability to identify and produce analytical reports to communicate issues, risks and trends about digital systems. 
Ability to make quick decisions, proposing a range of solutions that meet needs of different stakeholders in the short and longer term.
Ability to work autonomously but with support from senior or specialist colleagues on specific areas.
Ability to take responsibility and to deliver on time with excellent project management skills.
Experience of implementing information management policies and ensuring web based compliance with information security requirements and standards.
Experience of team management, both leading a team and working as part of a team with excellent people skills.
Well organised, self-motivated and with good attention to detail, ability to respond constructively to feedback, listen carefully and present his/her self professionally.
Strong interpersonal skills, experience of managing relationships and negotiating with third party suppliers and persuading stakeholders.
A personal commitment to the mission and values of Healthwatch England.

Desirable Skills and Experience
Knowledge and experience of managing a Drupal CMS.
Knowledge and experience of database management including CRMs

Healthwatch England Vision, Purpose and Approach
Our vision: Health and care that works for you
Our purpose: To find out what matters to you and help make sure your views shape the support you need
Our approach: People’s views come first – especially those who find it hardest to be heard. We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you.
To enable this to happen, it’s important that everyone understands the approach we will take to our work and what they can expect from us.
People’s views are at the heart of everything we do
We work creatively to ensure people from every community have their say about health and care
We speak clearly so that people can understand and act on our evidence
We achieve positive change by working in partnership with others; and
We are independent and are prepared to challenge services.