Project support officer volunteer roles in royal arsenal, greater london

ICOM UK is seeking a Finance Lead trustee to help us deliver our new strategy to support UK museums working internationally and connect members to the global museum community. 

The trustee role will maintain strategic oversight of ICOM UK’s financial position and of the conduct of its financial affairs such that they provide well-grounded advice to the Board of Trustees.

The trustee role requires experience and skills in financial governance, planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances.

ICOM UK is the UK's only museum alliance with a dedicated international focus. As a professional organisation, we connect members based in the United Kingdom and the UK's overseas territories to the global museum community. Through participation in collaborative projects and with a lively events programme, ICOM UK actively contributes towards the international heritage agenda. Our bursary scheme is designed to help our members participate in international museum activity.

For more information about the role and how to apply, please read our Trustee Recruitment Pack.

https://uk.icom.museum/wp-content/uploads/2025/04/Trustee-Application-Pack-for-ICOM-UK-Board-2025-2-1.pdf

URBAN YOUTH - VOLUNTEER WITH US!

New Start-Up - New Beginning - Endless Opportunities

Are you passionate about empowering young people and coordinating impactful services? Urban Youth is looking for a dedicated and proactive Youth Work Volunteers to join our team. In this role, you’ll help shape and oversee the delivery of engaging, meaningful youth services that inspire and uplift young people across London.

Which roles and areas are we looking for?

1. Managers: Manages a youth project or activity, as well as manages and motivates volunteer youth workers.
2. Lead Youth Workers: Leads on youth work sessions or classes and ensures high quality activities and provides leadership.
3. Youth Worker: Engages directly with young people, facilitating activities, mentoring, and providing support
4. Mentor: Offers one-on-one guidance to help young people develop skills, confidence, and resilience
5. Befriender: Builds relationships with young people, providing companionship and emotional support.
6. Activity Coordinator: Plans and organises events, workshops, and recreational activities.
7. Safeguarding Officer: Ensures the safety and well-being of all participants, managing safeguarding policies and procedures.
8. Youth Work Trainer: Provides training for volunteers, around youth work, including skills and competencies. This includes on site, remotely and also in a training room.

​We're Urban Youth

Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.

JOIN US AT URBAN YOUTH

Get Involved | Discover YOUR Path | Shape YOUR Destiny

We are looking for up to 3 Trustees to join our Board at Citizens Advice Tandridge District to support and develop our strategic priorities as the organisation works to ensure it can help as many clients as possible at a time when they need us most.

Who we are

Citizens Advice Tandridge District is a local independent charity that provides information and advice to help people resolve their problems, including benefits, debt, employment, housing and so on. We provide free and independent advice to help people solve the difficulties they face, and improve the policies and practices that affect peoples’ lives.

The role

Citizens Advice Tandridge District is seeking a dedicated and enthusiastic individuals who can bring energy, enthusiasm and commitment to the role, and broaden the diversity of thinking on our board.

This is a fantastic opportunity to make a real difference to the lives of people in our community in Tandridge.

We are seeking dedicated and passionate individuals who preferably, but not essentially, have expertise in Human Resources, and Fundraising.

As a Trustee, you will play a pivotal role in shaping the strategic direction of our organisation, offering guidance and support to our small team of staff and volunteers and most importantly the people in our community. We are looking for individuals who are committed to making a positive impact and who bring valuable skills and insights to help us achieve our mission and ensure the sustainability and growth of Citizens Advice Tandridge District

We are committed to developing a diverse and inclusive Board of Trustees that reflects the communities we serve. We believe that increasing the diversity of our board will enhance our ability to deliver meaningful and effective services.

We particularly encourage applications from people who are currently underrepresented on our board, including individuals from communities of colour, disabled people,those with physical or mental health conditions, LGBTQIA+ people, and individuals with diverse gender identities. We welcome candidates from all socioeconomic backgrounds and value the perspectives and experiences they bring.

Help us grow our young charity to get more children learning about germinating, nurturing, cooking and tasting food grown in nature, together with outdoor woodland activities.  This important part of learning is not yet in the national curriculum and school budgets are tight, so we need to fundraise.  Your help with this and the general develpment of the charity will be greatly valued..

We have three other trustees and three executive staff including the two founders. We hold at least quarterly virtual meetings which we'd wish you to attend. 

Most of our work is in West London schools but we also plant large numbers of trees, recenty in a London Park, involving local community volunteers and children from the local schools..

Please get in touch if this of interest.  We'd love to hear from you. .

Apply your skills and expertise as Chair of the Board of AfriKids UK to make an incredible difference. This is an exciting opportunity to help lead a locally-led, high-impact organisation through a period of signficant change, to scale life-changing work for families, in Ghana and beyond.

AfriKids is an award-winning, locally-led charity dedicated to ensuring the rights of children in northern Ghana. Our mission is to help unlock the power of communities to ensure child rights, with a focus on helping people secure the means, motive and opportunity for every child to complete a quality basic education, as the most sustainable route out of poverty. 
We work hand-in-hand with local communities to design and deliver programmes that create lasting change for children, so they can thrive now and as the leaders of tomorrow. 

With nearly 25 years of experience behind us, we are now seeking an experienced and committed individual to Chair our Board and help lead us through a period of transformational change, to impact more children than ever. As Chair of AfriKids UK, you will provide strategic leadership by ensuring the Board’s effective governance and lending your knowledge, skills and experience to support the Chief Executive in achieving organisational excellence and a step change in organisational capacity to deliver against its mission and objectives. 

Our current Chair, Jason Haines, is stepping down having served maximum tenure.

Increasing your influence and network though Board membership

We are looking for five new trustees to join our Board and work collaboratively to support the Science Council to: strengthen the collective impact of the science community for public benefit; work effectively with our community of 35 member organisations (collective membership of over 320,000 scientists, technicians and educators); inspire and empower the science workforce to strive towards professional excellence.  Our ambition is to see a diverse and growing science profession that is trusted, respected and is equipped to deliver national ambitions.

We are committed to the principles of equity, diversity and inclusion, and as such we welcome applicants of all backgrounds to represent the diverse population of people that we serve. This year, we are particularly keen to recruit people with experience in Equity, Diversity and Inclusion and Talent Management.

You will be joining us at an exciting time, as we enter our new strategic period. Over the next three years, we will continue to focus on what we do best: upholding high professional standards, facilitating knowledge exchange, and strengthening connections across the science community and beyond. We are also looking to be more ambitious and widen our engagement with employers of scientists, and through our continued relationship with the Gatsby Charitable Foundation, continue to increase awareness of careers in science through our technical pathways project.

This is your opportunity to join the Board of an ambitious and well-run organisation, and play a leading role in the shaping the future of the Science Council.

Being a trustee is an excellent way of developing skills, growing your network and learning about governance.  Whatever your background and experience, Board membership will enable you to influence the future direction of the Science Council and have an impact across the scientific community and beyond.

Trustees are responsible for ensuring that the Science Council delivers on its charitable purposes and that it has the required governance and strategic direction to achieve its objectives. Trustees will be expected to use their expertise and experience to offer advice to the executive and provide oversight that ensures that the charity is resourced and administered appropriately.

Whether you are looking to take on your first trustee role or are an experienced trustee, if you have the time to commit to the role, we want to hear from you.

A well established care home in Dagenham East London caring for the elderly is looking for Trustees to assist with the governance and strategy of the charity.

We provide high quality, stimulating and holistic residential care for elderly people living with dementia. The support and care we provide to our residents enables their families to go about their everyday lives knowing that their loved ones are safe and well cared for in a homely environment.

What will you be doing?

The care home is very well respected in the community and mostly looks after residents from the local area.

The care home was established 32 years ago and is looking for trustees with various skills, such as marketing, finance, healthcare and strategy to join the existing trustee. A care background would be beneficial but is not essential.

The care home has a good reputation in the area and is ranked as 'good' by the Care Quality Commission.

The management in the home have been in position for many years and are a great source of stability for the home.

Estimate of time needed: 0-5 hours / month

What are we looking for?

· Marketing and income generation

· Strategy

· Finance 

· Healthcare

What difference will you make?

As a trustee and part of the board you will play a vital role not only ensuring current good governance but also with the discussion and development of a strategy for the business, to help the charity and care home evolve to reflect the changes over the last 32 years.

How to apply

To apply, please click on the link provided and follow the instructions provided.

PCR at a glance 

In just a few short years we have achieved remarkable growth, expanding our income threefold from £1.5 million to £4.9 million in 2023-24 and have sustained this income in 2024-25. This growth reflects not only the urgency and importance of our mission but also the unwavering commitment of our team, trustees, and supporters who share our determination to fight prostate cancer and support the people it affects.

Guided by our vision to transform lives affected by prostate cancer, we remain committed to driving meaningful impact across our four core areas of focus:

Academic Research 

In 2024 we launched two new grant calls to tackle critical areas of unmet need: racial disparities in prostate cancer outcomes and advancements in treating bone metastases. These initiatives have continued our tradition of supporting cutting-edge research that transforms patient care and improves survival rates.

Translational Research  

Building on our success in bridging the gap between scientific discovery and real-world application, we have expanded our translational research portfolio to seven active projects. By fostering collaborations with biotech companies and research institutions, we will accelerate the development of groundbreaking diagnostics and treatments, ensuring they reach patients faster.

Influencing

Our influencing work has taken centre stage this year with the completion of our cost-benefit analysis, which has already generated significant interest. We have already launched this impactful analysis at an event at the House of Commons, at which we advocated for policy changes that prioritise early detection and equitable access to prostate cancer care. This initiative will help secure national commitment to advancing screening and diagnostic pathways.

We are now driving this campaign forward through lobbying and publicity as we aim to maximise on comms opportunities to raise the profile and awareness around the need for early detection.

Patient Projects

Empowering patients remains at the heart of everything we do. Following the success of our Infopool initiative, we will develop a follow-on project to enhance support for those living with prostate cancer. This new resource will build on the strengths of Infopool by providing even more tailored, accessible information to patients and their families with a focus on those most in need of better information. We have created truly groundbreaking projects that reach diverse communities, tackle deep-rooted challenges, and unlock the potential of scientists, advocates, and the communities we serve.

Prostate Cancer Research (“PCR”) is looking for up to three new Trustees to join our Board. We are specifically looking for people with the following experience:

 A Senior Comms professional. This trustee would potentially open doors with media outlets and help PCR to navigate and maximise the increased opportunities we have recently experienced. Examples include a long-standing campaign focused on screening for men that has been extensively featured in the Daily Mail. We now have further opportunities with potential TV ads and an awareness on the back of a prominent story in a popular soap.

A Senior Finance professional.  This trustee will have financial management experience (highly likely but not required to be a qualified accountant). They will bring financial expertise and experience to PCR’s activities and will be required to be part of our Finance Audit and Risk Committee.

A Translational Research/Data Analyst professional. This trustee will have translational research and/or Data Analyst expertise and will be capable of guiding strategic decisions and ensuring the organisation's research efforts are impactful and effective. This person would ideally have experience of spinning out a company or be well versed in the pharmaceutical industry.

A Senior HR professional. This trustee will have a track record of managing high performing teams in a growth environment. The Trustee will be a member of our People and Culture sub-committee, seeking to ensure staff are motivated by our vision & mission, enabling high retention and strong performance, alongside oversight of nominations, remuneration and policies. 

We would ideally find candidates that have some experience across two of the areas of experience.

We are committed to diversity, equality and inclusion as an organisation and seek to represent the patients and families we serve. To support this we would particularly welcome applications from women and members of the black community. 

The Opportunity  

Prostate Cancer Research’s Board comprises Trustees with experience across the medical sector, the pharmaceutical and biotech industry, charity governance, finance, fundraising and communications. We also ensure that the experience of prostate cancer patients is directly represented on our Board.

Our Board provides governance and oversight to ensure we are fulfilling our objectives. Its responsibilities are to:

• Contribute to the strategic direction of PCR, setting overall strategy, defining goals, setting targets and evaluating performance.

• Engage effectively as a Board to stimulate carefully considered and highquality strategic decision-making.

• Work in partnership with the CEO and Senior Management, helping them achieve the aims of PCR. 

• Act as an ambassador of PCR, to promote the charity and the importance of research into new treatments and diagnostics for prostate cancer patients.

• Provide governance oversight to ensure compliance with charity law and good practice.

• Safeguard the charity’s assets, including responsibility for its financial sustainability. 

In addition to the above, each Trustee uses specific skills, knowledge or experience they have to help the Board reach sound decisions. This may involve scrutinising Board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the Trustee has expertise.

The Trustee Role and Responsibilities 

 Terms of the appointment:

• The Board meets four times per year.

• Meetings are held in person at PCR’s offices in London, with the option for Trustees to join meetings remotely depending on their location or availability. Candidates are expected to be UK-based. 

• In addition, Trustees often choose to provide advice and support to PCR’s Senior Management on specific projects and initiatives that are relevant to a Trustee’s areas of expertise. Involvement of this nature is discretionary and flexible, being respectful of Trustees other professional and personal commitments. 

• Trustees can also join a Board committee, which also meet four times per year ahead of the full board meeting. We have highlighted in the specs above which roles will be required to join a specific committee.

• This role is unremunerated, but reasonable, pre-agreed expenses will be reimbursed.

• The appointment is for an initial three-year term, with Trustees expected to serve for at least two terms. A third term is possible at the discretion of the Board.

Introduction

Do you care about the future of the countryside in North and East Yorkshire?  Do you have skills and experience in in policy development in or for Local Authorities that you could bring to our work?  CPRE North and East Yorkshire are looking for a Trustee and Local Authority Communications Lead to contribute to our important work protecting our beautiful local countryside and green spaces.

Who we are

CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside which is facing multiple threats. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:

- The right development in the right place

- Active support to improve biodiversity and 

- Countryside protection from climate change impacts and contribution to climate change solutions.

Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

The role

Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live.  But with your support we can do even more! 

In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations.  However additionally as our Lead for Local Authority Communications you will use your particular  knowledge of policy development in this arena to inform and guide the Trustee Board on Local Authority campaigning and coordinate and drive forward related activities to meet agreed aims.   

+Trustees initially serve a three-year term and may serve up to six years in total. 

What we need and what’s in it for you

You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level experience in policy development in Local Authorities and/or as policy advisor to Local Authorities. By volunteering with us you’ll be using what you know  to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside.  Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.  Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website, CPRENEY.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

We are looking to recruit a Communications Manager who can provide strong and stable operational management of the communications teams, directly supervising Senior Officers, while working with the departmental head to develop the department.

Responsibilities

• To provide effective operational management of teams within the Communications Department 

• To directly provide guidance, support and direction to Senior Officers who oversee the teams within the department

• To welcome new volunteers to the department and work alongside the departmental heads to improve team culture

• To plan the work of the department and support with strategic decision making

• To provide support as required to ensure that the communications teams are achieving their goals and making progress

Requirements

• To have at least 2 years of communications and marketing experience

• To have demonstrated leadership skills in a previous professional setting

• To have held a management level position

• To have strong IT and digital working skills

• To be competent in the use of Canva, Wix and social media

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Trustees
Term: Trustees will be appointed for a four year term and can serve consecutive terms.
Remuneration: Currently, the role of Trustee is not accompanied by any financial remuneration, although reasonable expenses may be claimed.
Attendance: We expect Trustees to be able to attend all board meetings, our annual strategic away day and engage with Agenda Alliance in other ways. Board meetings are typically held online, with one meeting held in person per year. There is often the option to join a board meeting from the Agenda office (London E2) if preferred.

About Us:

We advocate and campaign for systems and services to respond appropriately to women and girls with unmet needs.

We want public services to respond better to the distinct and multiple unmet needs of women and girls, including appropriately responding to gender, age, race and trauma.

For the whole system to respond better, we stand in solidarity with the voluntary sector and advocate for them to be empowered.

Our values are our guiding principles for our work to deliver our mission. It is who we are and how we behave. We promise to be: Intersectional, Courageous, Credible, Clear and Collaborative.

About the role:

• To play an active role in the Agenda Alliance Board to ensure the organisation delivers on its mission and vision and is effectively governed.
• We want Trustees to join us in being member-led, women and girls-led and anti-oppressive.
• Our Trustees help shape the strategic direction of Agenda Alliance and provide leadership to ensure that we have the maximum impact for women and girls.
• We are looking for up to 3 Trustees to join our Board who match our ambition and are excited to support Agenda Alliance, as we solidify our position within the sector and grow our reach.

Responsibilities include:

• Help shape the strategic direction and provide leadership to Agenda ensuring that we have maximum impact for women and girls
• Fulfil all legal duties and responsibilities of a trustee and ensure sound governance and financial health of Agenda
• Ensure that Agenda operates within its charitable objectives and that decisions taken are in the best interests of women and girls at risk
• Establish and build a strong, effective, open and supportive relationship with the Chief Executive and other staff
• Act as an ambassador for the charity
• Support funding approaches to gain additional funds

About you:

We are seeking Trustees with skills and experience in the following areas, which we have identified as gaps on our Board:

• Income generation and fundraising, particularly for corporates and trusts and foundations
• Equity, Diversity & Inclusion
• Impact measurement
• Finance
• HR
• We are also interested in hearing from individuals with experience in education, particularly school exclusions as this is a key area of our work.

Centring lived experience is important for everything Agenda does, and we are proud to have women with Lived Experience of the areas we work in our board. If you have Lived Experience of any of the areas agenda works on, we would particularly welcome your application.

Closing date: midnight on Monday 12th May.

Interested?

Please scroll down to the bottom of the advert to download the job pack, here you will find full information about the position.
When applying through the job board, you will need to send us your CV and cover letter of no more than two pages answering the questions below. In your cover letter, please state where you saw the role advertised. 

To apply, please send us [Agenda Alliance] your CV, and a cover letter of no more than two pages answering the questions below by midnight on Monday 12th May.

In your cover letter, please state where you saw the role advertised. We can offer alternative ways to apply, such as a video application, rather than a cover letter. Please email for further information if you would like to do so.

We will shortlist by 25 May and first round interviews will be held in the beginning of June. If you are shortlisted following your first interview, there will be a second round in mid-June, when you will discuss the role and your approach with one or two experts by experience who we work with. Please let us know in your cover letter if there are any dates/times in June that you are unavailable.

Cover letter questions:

1. Why do you want to be a Trustee
2. Why do you want to be on the Agenda Alliance Board?
3. What will you get out of being on our Board?
4. Describe a time when you've called out inequality/injustice, or when you've had the opportunity to speak truth to power.

Equal opportunities 
Agenda Alliance selects all candidates for interview based on their skills, qualifications, experience and ability to do the role advertised. We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), gender reassignment, marriage or civil partnership, pregnancy/maternity, race, religion or belief, sex or sexual orientation.

We will provide reasonable support to disabled applicants throughout the recruitment process. Please contact us to identify any additional support that you may require to enable you to make an application.

Because our work is about centring women and girls’ experiences, and our organisation is led by and for women and girls, this post is open to women only (exempt under the Equality Act 2010 Schedule 9, part 1). When Agenda refers to women and girls, we mean cisgender, intersex, and transgender women and girls, alongside nonbinary people who experience misogyny.

No agencies please.

Offering your skills and time each month will give our fledgling organisation the boost it needs as we deliver our long-term strategy. Carers' Hub is an independent local charity based in Brixton. Our mission is to improve carers’ lives in Lambeth through quality services and community engagement. We achieve this through four core workstreams: raising awareness of carers, influencing local policy through community engagement activities, improving carer wellbeing and connecting carers to each other and to support and training opportunities through our services.

Caring for a loved one, family member, friend or neighbour, can have a significant impact on all aspects of a carer's own life. Our dedicated and passionate team work with carers to help overcome challenges around managing at home, finances, caring with confidence, education and employment, physical health and emotional wellbeing.

We have an exciting opportunity for new Trustees to join the Carers’ Hub Board, responsible for the overall governance and strategic direction of the charity.  We have recently reviewed the current Board and we are particularly interested to hear from people with the experience or skills outlined below, but these are not mandatory, and we would like to hear from anyone with an interest in being a trustee:

• Finance: accounting, managing budgets, producing financial reports. You might be a qualified accountant, or someone who has good financial management experience. We are looking for someone who can help ensure that the Board can provide adequate scrutiny, assurance, and support of the charity's finances. 
   
• Fundraising: writing bids, securing corporate partners or raising donations from individuals. We are keen to diversify our income and we are looking for someone who has fundraising experience to advise and support our staff team to raise funds. 
   
• Legal: employment law, charity law or a different discipline. We are looking for someone who can offer us advice and guidance when needed and help us with reviewing contracts and other documents.

At Carers' Hub, we want our Board to be representative of the diverse community we support. We are keen to hear from anyone who is interested, even if you haven't previously pictured yourself as a trustee or aren't sure if you have the experience or skills required. 

Meetings take place at our offices, in person, in Brixton approximately once every two-three months.  They currently run from 4pm until 6pm and we value our Trustees being able to attend meetings in person.  It is hoped that you will be able to contribute your time to help develop pieces of work outside of meetings depending on your skill set and availability. 

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.

Closing date: 9am Friday 30th May

Role Title: Advice and Information & Signposting Volunteer

Weekly Hours: Minimum 4 hours per week

Expenses: Expenses are compensated where applicable such as travel

Commitment: At least 3 months

Responsible to: The Service Navigation Lead

Project overview:

Mind in Kingston is a local charity that supports people with mental health issues, and campaigns to raise awareness about mental health in Kingston and surrounding areas. We are affiliated to National Mind but operate independently in the Borough of Kingston upon Thames and surrounding areas.

The Information, Advice, Signposting & Referral Service is designed to provide enquirers with empathic advice, information and/or signposting.

Volunteers are extremely valued within our team and a vital part of our service delivery. We encourage and welcome people with lived experience of mental health issues to apply to volunteer with us; this could be personal experience relating to yourself, a family member or a friend; or in a professional capacity working with people with mental health issues.

We care about everyone’s wellbeing and as an integral member of our team, volunteers receive support to ensure they are trained and skilled up in their roles that they may take further in their career aspirations. They receive regular supervision and development opportunities as well as be part of our volunteer awards programme to recognise and celebrate their achievement and contribution to our community. As team members, volunteers have the opportunity to engage with the board of trustees, staff and other volunteers both professionally and socially.

Main purpose of the role:

· To provide confidential telephone advice and information about local services to service users.

· To provide empathic listening.

· To signpost service users to appropriate services.

· To promote emotional and physical wellbeing to service users.

· To collect data for monitoring purposes.

Tasks will include:

· Phone or email service users to provide advice, information and signposting.

· To research and learn about local services for information.

· To record each interaction with a service user on an enquiry sheet and file these in line with data protection regulations

· To fill in the message book and inform colleagues about messages relevant to them.

· To immediately raise safeguarding concerns and complete safeguarding if necessary.

· To maintain regular contact with your supervisor

· To attend meetings and supervision on a regular basis.

What you will receive in return:

· Training in providing remote support and telephone skills including mental health awareness, and boundaries.

· Training in adult safeguarding and local procedures.

· Training for any other skills as identified by yourself and your supervisor.

· Regular check-in with your supervisor, and monthly clinical and managerial supervision.

· An opportunity to learn new skills and develop existing ones while being a part of a lively and supportive team at Mind in Kingston.

· References upon completing your volunteering with us.

· Reasonable expenses to be paid so you are not left out of pocket.

What we expect from you:

· Commitment for at least three months

· Attend and complete training as directed.

· Adhere to our policies and procedures, particularly confidentiality, data protection, Safeguarding and health and safety.

· Confidence in supporting people with mental health challenges.

· Be able to deal with distressed users in a calm and robust manner.

· Proactive engagement with your supervisor for support.

· Safe handling and return of any equipment issued.

You may on occasion volunteer from home, so a confidential space is essential.

Application Process:

· Two references (one from a professional contact) are required.

· An enhanced DBS check is necessary.

We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.

A Little About Us!
Youth Advantage UK is a research-led, un incorporated un registered charitable organisation. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.

Why we need you!
Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organisation. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!

Responsibilities:

Actively contribute to the development and implementation of HR strategy in collaboration with the Chief People Officer, ensuring alignment with the charity’s mission and organisational goals.

Design and implement people-centric solutions to address key HR challenges, driving both strategic initiatives and practical, operational results.

Lead the development and execution of HR policies, ensuring they are in line with the organisation's objectives and reflect best practices in a volunteer-driven environment.

Manage and mentor a team of HR Managers and HR Business Partners, fostering their growth and ensuring they meet key deliverables.

Provide both high-level strategic support and hands-on, operational assistance when required, including driving recruitment, retention, L&D and engagement initiatives.

Serve as a trusted advisor to the Chief People Officer, offering strategic insights and designing solutions to resolve HR challenges and enhance organisational effectiveness.

Act as a key liaison between management and volunteers, addressing inquiries, escalating issues, and resolving work-related concerns with a solution-focused approach.

Produce and present insightful reports, surveys, and analytics to C-level Executives, delivering key HR metrics and analysis to inform decision-making.

The Head of HR reports directly to the Chief People Officer, working closely to set HR strategies, design solutions, and ensure the effective delivery of people initiatives across the charity.

You will have:

• At least 3 years' experience in an HR managerial position.
• Excellent written and verbal communication skills. Though we do not require you to be a native English speaker, you must be Fluent in English.
• Ability to work within organisational targets.
• IT Literacy, including Google Suite and Microsoft Office.
• An understanding of HR-related processes and legislation.
• A CIPD qualification would be advantageous but is not essential depending on relevant experience.

Benefits:

• This is a UK based, 100% Fully remote and flexible role
• Supportive Team and Management to enhance your skills and build on your experience.
• Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.

What we offer!
Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organisation who is looking to help young people in the UK.