Project worker jobs in city of london, england
Corporate Partnerships Manager
Service: External Engagement
Location: Hybrid Head office or Homebased
Hours: 37 hours per week (full-time) – there is flexibility to work this role part-time, between 28 - 37 hours per week
For Head Office based roles, we typically work 2 days a week in the office. We also offer the flexibility to work fully remotely. Our office space is wheelchair accessible and located in London, N1
Salary: Starting at £34,256 and rising to £36,158 FTE per annum, plus an additional Inner London weighting (£3,866 FTE per annum) for hybrid London based or £480 FTE per annum for homebased
Contract type: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Family Action has an exciting corporate partnerships programme which has expanded considerably in the past five years. This is a great time for an ambitious and driven fundraiser to join our high performing team and make your mark in contributing to its continued success. Reporting into the Head of Corporate Partnerships, this role will focus on account management including leading on our flagship strategic partnership with Barclays. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our operational colleagues delivering Family Action’s vital services.
Main Responsibilities:
- Overall account management responsibility for key partners including our flagship corporate partnership with Barclays.
- Delivering exceptional account management and meeting agreed partnership objectives on programme impact, income, communications, and engagement.
- Building strong networks and working relationships, both internally and externally, by successfully engaging and influencing stakeholders at all levels.
- Project managing strategic activities, from inception to delivery, and delivering against shared and charity specific goals.
- Proactively seek opportunities to grow our partnerships, maximising income and engagement, and raising external awareness of Family Action’s brand and our work.
- Contributing to the development and success of the Corporate Partnerships Team, support cross-team projects and take on additional tasks and responsibilities as required.
Main Requirements (for details check the job description and person specification):
- Minimum one year’s previous experience of working as a corporate fundraiser in the charity sector or equivalent account management experience in a similar field.
- Experience of working on high value, multi-faceted corporate partnerships which encompass stakeholder management, income generation, employee engagement and fundraising, and communications and campaigns.
- Experience of meeting and exceeding challenging income targets.
- Experience of engaging and influencing with senior stakeholders.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata if job is taken part-time)
- up to 6% matched-pension contributions
- flexible working arrangements
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Follw the link to our Careers Hub and apply via our website by clicking the ‘Apply’ link and fill out our digital application form
· Closing Date: Wednesday 3rd December 2025 at 23:59
Interviews are scheduled to take place from 15th – 19th December 2025, virtually, with slots throughout the working day.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Contract: Permanent
Salary: £39,434–£46,109 (London) / £35,294–£41,969 (North)
Closing Date: 1st December
Interviews will be held w/c Monday 8th December
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Corporate Development Manager to join our ambitious Corporate Fundraising Team.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills, helping them back into education, training and employment.
Our mission is simple and bold: to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the team
This is an exciting new role within our growing Corporate Development function, part of a 12-strong Corporate Fundraising team. The team has secured significant income growth over the past three years, and this position forms a key part of our strategy to increase high-value fundraising through proactive new business acquisition.
You’ll work closely with colleagues across Fundraising, Partnerships and the wider organisation to create compelling, strategic corporate partnerships that deliver meaningful impact for young people.
Hybrid Working
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week spent in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three the next).
About you
You will be an energetic and strategic new business fundraiser with:
- Experience securing high-value, multi-year corporate partnerships
- A strong track record in cold new business acquisition and developing ambitious, tailored proposals
- Excellent communication skills, with the ability to engage and influence senior stakeholders
- Strong financial planning, budgeting and reporting capabilities
- Experience managing pipelines through CRM systems such as Raisers Edge
- A collaborative working style, with the confidence to work across diverse teams to shape impactful partnerships
What you’ll be doing
- Securing new corporate partnerships worth £100k–£1m, from both warm and cold leads
- Managing a dynamic pipeline, using Raisers Edge to report on progress, insight and pipeline health
- Developing strategic, compelling proposals and pitches that meet partner and organisational needs
- Leading the development of a new Corporate Advisory Programme, supporting a network that drives introductions and opportunity growth
- Supporting the Senior Corporate Business Development Manager with large-scale (£1m+) bids and planning
- Ensuring a seamless transition of new partners to the Partnerships team, enabling long-term success
- Delivering project work that improves team performance, win rates and income growth
What we’re looking for
- Experience securing or developing high-value corporate partnerships
- Strong negotiation and stakeholder engagement skills
- Confidence handling multiple priorities and deadlines
- Clear, accurate financial reporting skills
- Experience writing winning proposals and presenting persuasively
- A commitment to Centrepoint’s values and our mission to end youth homelessnes
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training, and a wide range of benefits, including:
- 25 days annual leave (rising to 27)
- Healthcare cash plan
- Private medical insurance
- Income protection
- Employer pension contributions of 5%
- Cycle to Work scheme
- Interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Corporate Development Manager click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This is an exciting opportunity to join the Children & Young People area at IRMO and be part of the Family Project. The Family Project supports Spanish and Portuguese-speaking children and young people who have recently arrived in the UK and need to enter compulsory education as soon as possible.
The Family Support Worker will offer targeted advice and support in Spanish/Portuguese to families and young people facing barriers in accessing education and other statutory services such as SEND support and Early Help.
The role involves setting up advice and casework schedules, liaising with local authorities, school admissions departments, EAL/SEN teams, and specialised organisations to ensure children are not out of education and receive the right support.
The Family Support Worker will also deliver targeted workshops for families, liaise with external speakers, and create accessible resources (digital and paper-based).
They will work closely with the Youth Project Coordinator, ESOL Teacher and Community Support Team to share information, identify needs, and connect children and families with opportunities.
This multifaceted role requires empathy, flexibility, and a sound understanding of the UK education system and legislation affecting migrants and asylum seekers.
Fluency in Spanish or Portuguese is essential and a knowledge of both is desirable, as the Family Support Worker will regularly need to communicate with members of the community who have either as a first language.
Key duties & responsibilities
Project Delivery
-
Plan and deliver advice sessions and casework on school admissions and other services (SEND, free school meals, NRPF, etc.).
-
Conduct needs assessments and connect children and young people to relevant internal and external services.
-
Plan and deliver quarterly workshops for families on education and SEND topics (e.g. transitions, EHCPs, autism).
-
Build and maintain networks with statutory and VCS stakeholders, schools, legal organisations, parents’ groups, councillors, and Heads of Service.
-
Conduct regular outreach in the community to encourage children and families to participate in workshops, campaigns, and community activities.
-
Create accessible resources for internal and external use.
-
Run weekly school admission drop-in sessions with newly arrived parents
-
Liaise with local councils to ensure school placements are guaranteed.
Monitoring & Evaluation (M&E)
-
Collect and review monitoring data (registration forms, case notes, feedback forms, surveys).
-
Maintain accurate case notes and manage caseloads using Excel and CRM systems.
-
Produce case studies, success stories, for reports for funders and stakeholders.
Safeguarding
-
Ensure the wellbeing and safeguarding of young people, following IRMO’s Safeguarding Policy and NYA guidelines.
-
Attend regular safeguarding training relevant to the role.
Communication
-
Support in the creation of accessible promotional materials aligned with IRMO’s communication strategy.
-
Manage service users’ expectations through clear and consistent communication.
-
Attend team meetings and share updates across IRMO teams.
-
Represent IRMO at external forums, with partners and funders.
Other
-
Train and supervise volunteers.
-
Signpost and refer service users to internal and external support.
-
Undertake other duties consistent with the purpose of the post as directed by the Line Manager.
Person specification
E = Essential - D = Desirable
Qualifications, Experience & Knowledge
- Minimum one years’ experience in advice and casework in the UK (Essential)
-
Experience with M&E tools and impact reporting (Essential).
-
Experience liaising with schools, local authorities, VCS organisations, and statutory services (Essential).
-
Knowledge of UK Safeguarding and Health & Safety procedures (Essential).
-
Knowledge of the UK education system, including admissions and SEND (Essential).
-
Knowledge of the UK not-for-profit sector (Desirable).
-
Knowledge of the legislation affecting migrants and asylum seekers in accessing education. (Essential)
-
Understanding of issues affecting young Latin American migrants in the UK (Essential).
-
Knowledge and awareness of SEND and experience delivering activities within educational or community learning settings or a willingness to develop in this specific area (desirable).
-
Qualification in Information, Advice & Guidance (Desirable).
Skills & Abilities
-
Excellent organisational skills and attention to detail (Essential).
-
Strong verbal and written communication skills in English and Spanish or Portuguese (Essential).
-
Ability to manage workload, meet deadlines, and work independently (Essential).
-
Problem-solving, innovation, and system improvement skills (Essential).
-
Empathy and respect when dealing with children, young people, and families (Essential).
-
Competence in Google Workspace tools and Excel (Essential); Experience using CRM tools (Desirable).
Personal Attributes
-
Professional and positive attitudes
-
Self-motivated, proactive, and able to work independently.
-
Collaborative team player, open to learning from colleagues.
-
Accountable and dependable, with strong follow-through on casework.
-
Creative and resourceful, empowering service users to overcome barriers.
-
Committed to continuous learning and adapting to systemic challenges.
-
Aligned with and committed to IRMO’s mission, vision, and values.
-
Non-judgemental, non-discriminatory, and supportive approach.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for someone a lttle bit special - someone who believes in the deep potential of children who are not thriving elsewhere in life and who has the experience, passion, energy and the drive to go the extra mile on these young people’s behalf.
The position is an exciting dual role:
1. Volunteering & People Manager (80% of workload)
You'll become a key cog at the heart ofFree to Be's management team, taking lead responsibility for volunteer and staff recruitment and retention, holding and delivering our volunteering strategy, launching a new training infrastructure through 2026-27, and heading up 'all things volunteering'. With one direct report, you'll aim to grow volunteer numbers year on year, ensure volunteers are well matched, and well supported, onto our residential projects, and lead on quality assurance, including volunteering standards concerns/grievances. Alongside our Services, Operations and Fundraising Managers, you'll be a core management team member holding shared responsibility for the day to day running of an impactful and growing children's mental health and adventure charity and will work closely with our inspiring and supportive CEO to set longer-term key strategic goals underpinning Free to Be's future development.
2. Residential Project Lead Coordinator (20% of role)
Our residentials are fun, immersive, tiring (in all the right ways), impactful and inspiring. A core aspect of all Free to Be Kids staff's roles is leading circa 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers & staff team on project, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have damaged confidence, low self-worth, or other social-emotional needs.
Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role. As a manager, you'd likely attend 8-10 residentials in year 1 to build familiarity with both the projects and our volunteer base, with this dropping to c.8 per year thereafter.
On offer to the right candidate:
Salary: Circa £38,000 - £40,000, dependent on experience.
Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.
Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period. A substantial perk of the role is potential to take up to 4 consecutive weeks off to travel each September.
Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 7%; hybrid working; office with great transport links; flexible working (outside core hours); employee reward scheme; tight-knit, fun, vibrant, cohesive staff team with great morale.
Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.
To start: Early January 2026.
Who we’re looking for:
Our next Volunteering Manager hero. You'll be fun, flexible, energised, experienced in work with young people with addtional needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.
Kind, empathetic, resilient and efficient, you’ll have a real affinity for supporting others - whether volunteers, more junior staff, or children themselves. We're looking for someone who loves working with young people, as you'll be role modelling that commitment and energy to our volunteers and playing a leading role in holding our already thriving team culture. Volunteer Management or HR experience is a bonus, and capacity and personality to quickly pick that up is a must, but ultimately we're looking for the right organisational fit - someone who believes in what we do and wants to step up to join a management team working hard to deliver it.
You’ll have the flexibility to work away from home on (up to) 10 five to six day residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential - for example as a teacher, or running groups in other settings. Experience of working on or leading residentials projects themselves is not required but may be an advantage.
We are a small, vibrant, 'can do', friendly staff team of 10, supported by a committed volunteer base of around 300.
We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.
To apply:
See full Job Description & Person Specification on our website.
Send a copy of your CV or up to date LinkedIn profile, as well as a covering letter and introductory short video, by the closing date of 10pm, Wednesday 26th November 2025.
Covering letters should be very approximately 1 to 1.5 sides A4 and address the question of: ‘Why this role, why now’, as well as ‘what strengths, experience and skills you would bring into the role’.We also ask for a short (1-3 minutes) informal video introducing yourself and touching on the person specification. We have found this helps bring the strongest applications to life, and filters out AI driven applications.
Selection Process and Timeline:
Selection will be via two stage interview. As there is only a short turnaround from application closure on 26th November to 1st stage interviews 1st-2nd December, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.
1st stage interviews: Mon 1st - Tues 2nd December (virtual)
2nd stage final interviews: Mon 8th - Tues 9th December (in-person preferred, London Waterloo)
Please hold interview dates as alternate dates are unlikely to be available.
The role requires an Enhanced DBS check and existing right to work in the UK.
If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!
Using joy, adventure and the outdoors to transform particularly vulnerable London children's mental health.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Refugee Community Outreach Worker
Reference: 302
Hours: 37.5 hours per week
Salary: £26,000 - £27,000 per annum
Based: Flexible across our 7 Hertfordshire wellbeing centres
We have a vacancy for a Community Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.
About the Service
This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.
The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.
‘Complex needs’ are defined by the National Complex Needs Alliance as a combination of health needs and social needs.
Purpose of Post
- The purpose of the Hertfordshire Mind Network Refugee Community Outreach Worker role is to:
- To provide advice, information, onward referral and holistic support to clients with mental ill health.
- Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.
The successful candidate will have experience of caseload management, a good understanding of Mental Health conditions and experience of working with vulnerable individuals who are affected by housing difficulties and/or displacement. Understanding and knowledge of the concerns and challenges for refugees and asylum seekers and lived experience would be desirable.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date: Ongoing. Applications are being reviewed on an ongoing basis.
Interview date: Held on a rolling basis. Shortlisted applicants will be notified of interviews dates.
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Deadline for applications: 9am on Monday 24th November 2025
Salary: £35,327 per annum, pro rata
Contract: Fixed Term contract to 31st March 2027, Full Time (37.5 hours per week) We operate a blended working approach where you will be required to work in the office two days a week, Wednesday & one other day tbc
About The Role
As a Grants and Learning Officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications.
This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects.
About You
First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail.
You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back.
Key Responsibilities
Grant Making
- Relationship management for a diverse portfolio of grants within allocated areas or specialisms.
- Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.
- Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.
- Assess grant applications.
- Make recommendations to the assessment panel.
- Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).
- Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.
- Review grant requirements and ensure quick processing of payments.
- Undertake visits to funded projects and attend events.
- Provide advice and feedback to successful and unsuccessful applicants.
- Support the running and facilitation of events.
- Contribute to the improvement of Youth Music’s funding processes and procedures in line with the flexible funding principles we’re committed to.
- Provide support to others in the wider Youth Music team.
Learning and Projects
- Undertake project-based tasks as part of wider team or organisational project work.
- Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.
- Produce resources and content for the Youth Music community.
- Present information and learning to internal and external colleagues.
General
- Carry out all such additional duties as are reasonably commensurate with the role.
- This post will require travel across the UK, occasionally involving overnight stays.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person Specification
Essential Criteria
- Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings.
- Familiarity with the funding process.
- Experience of working in an administrative role.
- Experience using databases and other software.
- Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word).
- Organisational and administrative skills, able to prioritise and work to deadlines.
- Attention to detail.
- Confident in decision-making and can work autonomously.
- Ability to think creatively to solve problems.
- Interpersonal skills and the ability to work as part of a team.
- Ability to communicate effectively with different types of people.
- A clear and persuasive verbal communicator with the ability to write in plain English.
- Ability to build and manage relationships.
- Analytical skills (you’ll be required to read and respond to applications and reports).
- Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice.
Desirable Criteria
- Experience of project management, including financial planning and management.
- Understanding of the social issues facing children and young people today.
- Understanding youth voice and/or participatory grant making practices.
- Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity).
- Understanding of the music education and / or music industries landscape.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the project
The Housing Advice Practitioner will by providing tailored advice and guidance through mainly remote online or phone support, as well as in person housing advice at a weekly housing advice surgery in the community. The role will include advocacy, coordination with legal services, workshops, and ensuring sustained support for families.
This new Information and Advice Support Service is established to a) provide a light touch swift response service for less complex housing issues; and b) develop mechanisms for the early identification of emerging housing problems.
About the role
We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to individuals and families. This role involves responding to enquiries, conducting housing surgeries, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will be working in partnership with community organisations and the council to coordinate tailored support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients who have problems related to their housing and to improve wellbeing and awareness of tenancy rights and housing polices.
About you
You will have experience of providing housing advice and working with individuals with complex needs.You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
You will have:
- Excellent interpersonal and communication skills
- Strong knowledge of housing policies and tenants' rights
- Experience of delivering holistic support
- Experience arranging and delivering workshops or other community events
- Good experience of working in partnerships with community and statutory organisations
- Ability to research and connect with community and statutory organisations to promote the service
- Be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
- Have good organisational and planning skills
- To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
The Work Rights Centre, in partnership with the LEF Fellowship Programme, is looking for a Trainee Solicitor to join our ambitious and driven team. We are a charity set up by migrants and for migrants, and every day our multilingual team of legal advisers stand up for their employment rights and secure their immigration status.
This is an ideal opportunity for a candidate with a strong sense of justice, who is looking to build a career in a legal profession. This role will suit someone who values impact, and the opportunity to make a real difference in the lives of vulnerable migrant workers and disadvantaged Britons.
You will be able to learn from three experienced solicitors, exercise your skills as an adviser, and progress your career in a friendly and supportive environment. The LEF Fellowship Programme will cover the cost of your mandatory legal training and exams. By the end of two years you will have had the chance to complete your SQE training and gain the required practical experience to fully qualify as a solicitor.
The role
As the Trainee Solicitor, you’ll work on a stimulating range of issues across two wide areas of law - Immigration (in Year 1) and Employment (in Year 2). You will learn how best to support vulnerable clients with limited English language and digital skills, how to spot signs of modern slavery or manage safeguarding concerns.
Working with our immigration team, you will help clients understand and secure their immigration status in the UK. You will support clients who have limited leave to remain (e.g. on employer-sponsored visas, Ukraine Visa Schemes, or pre-settled EUSS status) or who are entirely undocumented. Working with our employment team, you will work on cases involving non-payment of wages, non-provision of work, unlawful deductions, race and gender discrimination, or unfair dismissals. Crucially, you will have the opportunity to understand the real-life intersection of the two areas of law, as they are often experienced by the same clients.
This is a brilliant opportunity to gain well-rounded experience across all stages of the legal process, including interviewing clients, collecting information and assessing evidence, taking down witness statements, providing over the phone and written advice, and collating evidence bundles.
Alongside your legal work and SQE2 study, you will complete an independent social justice project aligned with your personal interests and objectives of the charity. This might entail legal research, sourcing strategic cases, or compiling data on the impact of the current policies. Working on this project will give you an opportunity to conduct strategic legal work contributing to systemic change.
The fellowship programme will cover the cost of both your legal training and wide-skills training, as well as providing you with well-being support. Please find a full list of benefits on the LEF website.
About you
We’re looking for an enthusiastic and confident colleague who shares our commitment to providing excellent legal advice to migrant workers. Key criteria include:
-
Completed and passed (or expect to pass by 14 March 2026) the Legal Practice Course (LPC) OR have an undergraduate degree and completed and passed SQE Part 1.
-
Enthusiastic and proactive, motivated by a strong sense of justice.
-
Confident and resourceful, you enjoy public-facing work and are keen to learn.
-
Experience of working with marginalised migrant communities
-
Experience of working in a team, and progressing towards shared objectives.
-
Can demonstrate commitment to social justice, and the aims and values of the Work Rights Centre.
How to apply
Download the full job description and person specifications. Please apply directly via LEF portal by the end of Friday, November 28th.
Successful candidates will be notified if they have been shortlisted for an interview by January 2026. The interviews will take place online between 26th January and 6 February 2026. The traineeship will commence on 1st April 2026.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
The Head of Operations holds responsibility for our day-to-day delivery, strategic development of our services, and operational team leadership. As our new Head of Operations you will:
- sit on the PiP Senior Management Team and lead our team of circa twenty delivery staff.
- ensure continuous operational improvement, working with SMT to develop our service and systems, through new projects or ways of working, and champion a learner-led approach to everything we do.
- champion PiP meeting our regulatory and reporting requirements, manage key relationships including with local authorities, and hold budget responsibility across our service.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Significant experience of working with people with learning disabilities, or a similar vulnerable client group, including knowledge of Safeguarding of Vulnerable Adults (SOVA) processes.
- Significant experience of leading and managing a staff team.
- Strong understanding of and commitment to a person-centred approach to working with people with learning disabilities, including planning, progress monitoring and review.
- Experience of liaising with a wide network of agencies and sector professionals in support of student needs.
- Knowledge of national and local legislation and policy affecting people with learning disabilities, including personal budgets. Alongside knowledge of key legislation and processes including on Health & Safety and Risk Skills and abilities
- Able to communicate effectively, both verbally and in writing, including the ability to maintain accurate records and produce reports for a variety of internal and external audiences.
- Able to take a lead role in the implementation of major tasks, including contributing to the delivery of key performance management targets and making organisational and systems improvements.
- Able to manage and complete projects successfully, including delegating tasks and monitoring and evaluating progress against outcomes.
- Able to establish, develop and maintain constructive and professional relationships with a wide variety of professionals and carers both internally and externally.
- Able to liaise and work closely with student families, carers and other stakeholders in planning, implementing and monitoring support.
- Able to take a flexible approach to work, including flexible and out of hours working in response to service needs and developments.
- Willing and able to participate actively in a variety of fundraising events and activities, including some evening and weekend events.
What We Offer:
- You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
- An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
- We offer a travel subsidy of up to £7.50 per day to help with the commuting costs.
- We provide a 4% pension contribution
- Free Employee Assistance programme 24/7 with access to counselling
- We offer regular team meals and socials - generally during work hours and they are optional.
- We offer a cycle-to-work scheme and as we're a charity you'll get access to savings like charityworkerdiscounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: December 5th 2025
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
The role
SAFE! Support for Young People Affected by Crime is a dynamic Oxford based charity working across the Thames Valley.We are looking for experienced practitioners to provide support on a freelance basis to young people and parents/caregivers across all our services.Sessional practitioners are contracted on a freelance basis to provide one-to-one support to young people and their parents.There are also opportunities to co-facilitate group work.Sessions may be delivered remotely or face to face, dependent upon the needs of clients.Freelancers are home-based practitioners who travel to meet young people and /or parents face-to-face (within a 25-mile radius), provide remote support online, or a combination of both.
SAFE! Sessional Practitioners
Locations: Opportunities across Oxfordshire, Buckinghamshire, Milton Keynes, and Berkshire
Payment: Practitioners submit invoices monthly and are paid at a rate of £25 per hour, plus £10 per hour travel cost.They are liable for all tax and business expenses.
About you
You’ll have extensive experience of working with young people in a supportive role with a proven track record of building appropriate relationships and providing outstanding support to children, young people, and parents.You’ll be confident in designing individual intervention plans based on needs. An enthusiastic self-starter with excellent communication skills, you’ll possess a positive, solution-focussed attitude. With experience of multi-agency working and a commitment to high standards of professionalism, your values will align with SAFE!’s vision, mission, and values.
Your active commitment to both safeguarding and promoting equal opportunities and diversity will be evident in all you do.You will have a good understanding of confidentiality and safe working practices and be proficient in the maintenance of records in accordance with the Data Protection (GDPR) Act.
We are seeking people with a professional qualification in social work, teaching, youth work, probation, or equivalent, and extensive experience of working with children and young people.
Contracts will be subject to references and checks made by the Disclosure and Barring Service (DBS) satisfactory to SAFE!
Shortlisting will happen on a rolling basis with interview dates offered on Wed 10th Dec 10am-6pm & Wed 7th Jan 2026 10am-6pm - SAFE! Head Office, Oxford
Successful candidates must be able to attend the following:
-
In person Protective Behaviour Training in Oxford - Tuesday 27th Jan 2026 10am-4pm & Tues 3rd Feb 2026 10am-4pm
-
Online Induction Sessions 21st Jan 2026 4pm-6pm & 11th Feb 2026 4pm-6pm
High Trees Community Development Trust is seeking an experienced and passionate Head of Children, Young People & Families (CYPF) to join our senior management team and lead one of our core service areas.
This is an exciting opportunity to oversee a wide-ranging CYPF service that directly supports over 400 children and young people each year, and many more through partnerships. You will lead the newly redeveloped Tulse Hill Adventure Playground, ensuring it thrives as a hub for children, young people and families, alongside a portfolio of impactful programmes including school-based mentoring, young leaders’ programmes, family stay-and-play, and peer-led social action.
Supported by our Adventure Playground Manager and a team of youth and play workers, this is an incredibly exciting time for the service – the newly built structures, alongside a small animal area and a growing area, are ready to build an ambitious service around that meets the needs and interests of local children and families.
High Trees is also the lead partner in Building Young Brixton (BYB) – a consortium of 10 youth organisations working with 2,000 young people across Lambeth – which you will coordinate, alongside contributing to the Lambeth Peer Action Collective.
Our Head of CYPF plays a key leadership role that combines strategic oversight with hands-on involvement. You will bring significant experience in youth or community work, with the skills to manage multifaceted services, lead teams, and build strong partnerships with local organisations, schools and statutory bodies. By working closely with our team and partners, you will help ensure that children and young people in Lambeth have the opportunities and support they need to thrive.
Our incredible interim Head of Service will be happy to arrange an informal chat with interested candidates to discuss the day to day responsibilities of the role.
About High Trees
Based in Tulse Hill, High Trees has been rooted in the local community for over 27 years. We delivery community action, employment, education, youth services and community research, working in partnership with local people and local organisations, to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.
About the role
As Head of Children, Young People and Families, you will:
- Lead and inspire our Children, Young People and Families team to deliver high-impact, community-led work.
- Oversee a portfolio of projects and contracts, ensuring they are delivered to time, budget, and quality.
- Build and strengthen partnerships across the sector to support children, young people and families in Lambeth.
- Act as Designated Safeguarding Lead for CYPF services and partnerships.
- Contribute as a member of High Trees’ senior management team, helping shape organisational strategy and drive our ambitions across all service areas.
About you
We are looking for someone who brings:
- Significant experience in working with Children, Young People and Families.
- A proven track record of leading teams and managing complex projects.
- Excellent communication and partnership-building skills across diverse stakeholders.
- A strategic but practical approach with the ability to balance day-to-day delivery with long-term vision.
- A passion for place-based working, collaboration, and advocating for the needs of children and young people.
Why join us?
This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will play a pivotal role in shaping CYPF services and ensuring that children and young people in Lambeth have the opportunities and support they need to thrive.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Youth Worker – Team Lead (Senior Club)
Oasis@Knights (Streatham/Brixton Hill, South London)
Hours: 5 hours per week (0.14FTE)
Contract: Permanent
Salary: £4,215 per annum (£29,508 for 1 FTE)
Want to join a Youth Centre offering a diverse range of activities for the local community?
Want to enable young people to thrive?
Want to be lead a dynamic, passionate and impactful team?
Knights Youth Centre (KYC) was established in 1936 as an independent Christian Charity. The centre provides a range of universal and targeted youth work programmes in partnership with a number of statutory and voluntary organisations and is located on the boundary of the Clapham Park Estate (the largest estate in the Borough of Lambeth). In 2025 KYC is joining the Oasis family of charities and will be known as Oasis@Knights. Oasis’ vision is for community, a place where everyone is included, making a contribution and reaching their God-given potential.
We are seeking an experienced and passionate Team Lead to run our Senior Group Session (ages14-18) at Oasis@Knights. This is an opportunity to run engaging and informative activities for young people aged 14-18 in the Lambeth area, inspiring them to reach their potential and to make a real difference to their community. The successful candidate will be responsible for running these sessions weekly, managing session staff, delivering engaging activities, attending occasional day trips, as well as responding to and reporting any safeguarding concerns.
Key responsibilities will include:
- To lead the delivery of youth sessions at Knights Youth Centre (KYC) and facilitate youth provision in line with the ethos, values and vision of Oasis.
- To work and engage with young people (aged 14-18), by delivering planned sessions, activities and occasional trips.
- Deliver informal education opportunities and small group mentoring within the identified sessions and the wider community.
- To manage and coordinate KYC staff members whilst leading sessions.
- Record all activity on our data management system.
- Promote and safeguard the welfare of children and young people you come into contact with.
- Actively engage in the learning and professional development courses provided as part of this employment.
The successful post holder must have:
· Proven experience in leading youth work provision for young people aged 14-18.
· Experience of managing staff in a youth provision setting.
· An understanding of the challenges impacting young people in Lambeth – in particular education, employment, mental health and criminal exploitation.
· Excellent organisational and interpersonal skills, with the ability to build positive working relationships.
· Knowledge of safeguarding practices and experience working with young people in challenging environments.
· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages)
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.
Completed CV and Cover Letter should be returned by 9am Monday 24th November 2025.
Interviews will take place at the Youth Centre date: to be confirmed.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid – 2 days per week in our Kingston office (KT2)
About Us
We’re the team behind CharityJob, the UK’s largest and most specialised job board for the charity and not-for-profit sector. For over 20 years, we’ve helped Charity organisations recruit passionate professionals who make a real difference. As we continue to enhance our platform and expand our capabilities, we’re looking for a talented Senior .NET Web Developer to join us.
The Role
We are seeking a highly skilled and experienced Senior .NET Developer to join our dynamic team. As a Senior .NET Developer, you will play a crucial role in the development and enhancement of our websites, CharityJob and Charity Connect. As an integral part of our team you will work very closely with us through daily standups, sprint planning meetings, and many discussions on Teams video calls to ensure the successful delivery of our projects. You will also collaborate closely with our product and QA teams to ensure the highest quality of our deliverables.
We’re seeking a developer with strong .NET and Azure expertise, along with solid front-end skills in HTML, CSS, JavaScript and ReactJS.
Key Responsibilities
- Develop, test and maintain features for Charityjob using .NET 9 and SQL Server.
- Work with Microsoft Azure services, including Azure SQL, Blob Storage, and Azure Cognitive Search.
- Collaborate daily via Microsoft Teams with Product Managers, QA, and fellow developers.
- Participate fully in Scrum ceremonies, including sprint planning, reviews, and retrospectives.
- Contribute to front-end development using HTML, CSS, JavaScript and occasionally ReactJS.
- Write clean, maintainable, well-documented code with an emphasis on performance and scalability.
- Offer technical input on architecture and best practices, and support less experienced developers.
Requirements
- 5+ years of professional experience in .NET web development (ideally .NET Core / .NET 8 or 9).
- Strong knowledge of SQL Server and experience designing relational databases.
- Hands-on experience with Microsoft Azure (SQL, Storage, Search, etc.).
- Front-end development skills in JavaScript, HTML, CSS, and ReactJS.
- Excellent written and spoken English
- Experience working in a Scrum/Agile setting.
Desirable
- Experience with CI/CD using Azure DevOps.
- Familiarity with automated testing tools and practices.
- Prior experience working on high-traffic websites or job boards.
What We Offer
- Competitive salary £60 – 80k depending on experience
- 25 days annual leave (excluding bank holidays)
- Hybrid working (2 days in office, 3 days from home per week)
- Generous employer pension contribution
- We let our teammates invest time to learn new skills to apply to their work.
- An open and democratic work culture where everyone can contribute, learn and teach.
- Working hours 9am to 5.30pm reducing to 9am to 5pm during August & December
How to Apply: If you are passionate about technology and want to contribute to a project that has a positive impact, we would love to hear from you. Please send your CV/resume and a cover letter detailing your relevant experience
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
Global Influencing Lead
Permanent, Full time.
Location: The role can be based in any of our UK offices: Cardiff, Edinburgh, London, or Warrington
Salary: £59,570 for Cardiff, Edinburgh, or Warrington. £64,454 for London (including London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Head of Policy and Influencing, the Global Influencing Lead provides strategic leadership and oversight of Christian Aid’s global advocacy work in global spaces to ensure advocacy achieves maximum impact.
The role fosters inclusive and collaborative leadership across diverse teams and geographies, ensuring advocacy is rooted in programme evidence, and theological reflection.
Collaborating with Programme and Partnership Leads, and working closely with partners and faith groups, the post-holder will develop joint strategies and manages global partnerships, including faith partnerships that strategically align.
The role will effectively manage Global and Pan African Policy and Advocacy Leads to coordinate, develop and deliver effective advocacy and matrix manage the Senior Gender Advisor. The role represents CA in global spaces and in global coalitions and acts as a media spokesperson.
Some of the main responsibilities of the Global Influencing Lead include:
- Provides strategic oversight for global advocacy in global spaces, to ensure advocacy is impactful, inclusive, and collaborative, rooted in evidence and theological reflection and aligns with organisational values and goals.
- Develops relevant relationships with key stakeholders within global institutions and collaborates on advocacy strategies and initiatives for greater impact.
- Leads on the development and management of strategic partnerships with global partners – including faith partners - including supporting the funding teams to seek additional funding to maximise impact and income.
- Leads on the development of global policy and advocacy positions and oversee their integration into external communications, programme strategies, and donor engagement.
- Leads the Global Influencing team, enabling the Global and Pan African Policy and Advocacy Leads to coordinate, develop and deliver effective advocacy in global spaces in collaboration with the rest of Christian Aid and with partners to promote the exchange of ideas and knowledge, to maximise impact; and supporting the Senior Theology Advisor to ensure that theological reflection underpins our programme, advocacy and supporter facing work.
- Represents Christian Aid in global spaces, including as a media spokesperson, ensuring messaging is meaningful, impactful and consistent, aligning to organisational values and goals.
- Oversees global advocacy budget to support with financial sustainability.
- Deputises for Head of Policy and Influencing, as needed.
About you
Who we are looking for
Essential:
- Degree level qualification in a relevant field.
- Substantial experience of leading and implementing advocacy strategies.
- Extensive experience of international networking, building alliances and coordinating initiatives and networks.
- Substantial experience of working in international faith networks.
- Substantial experience of representing an organisation at a senior level, and in communicating to to diverse and non-specialist audiences.
- Significant experience of planning, leading and managing complex cross-organisational projects.
- Highly developed ability to lobby effectively and successfully build relationships with key advocacy targets.
- Highly developed ability to analyse complex information, present that information, and frame arguments, in a simple way.
- Substantial line management experience and proven ability to lead diverse teams with inclusivity and respect, fostering collaboration including remote management.
- Experience in policy oversight and quality assurance
- Detailed understanding of international policy and advocacy processes, including in the UN system.
- Detailed understanding of ecosystems of faith actors at global and UK level.
- Detailed understanding of global poverty and international development trends and debates
- Highly developed verbal and written communications experience.
- Highly developed public speaking ability.
- Highly developed ability to deal sensitively and discreetly with people and information.
- Highly developed ability to devise, lead and implement advocacy strategies.
- Highly developed ability to work across cultural contexts with civil society and faith leaders from the global south.
- Highly developed ability to manage complex projects.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
THE VACANCY
Are you an IT support professional with a passion for delivering exceptional service? The ITF is seeking a Service Desk Engineer to provide responsive technical support, maintain reliable digital systems, and enhance the user experience across a global organisation. Working as part of the Systems, Digital and Data team, you’ll play a key role in keeping our technology running smoothly.
ABOUT THE ROLE
The Service Desk Engineer ensures the smooth and efficient delivery of IT services across the organisation. You’ll be the first point of contact for staff seeking technical assistance, providing high-quality first- and second-line support while maintaining the stability and reliability of our digital platforms.
You’ll handle service requests and incidents, manage tickets within agreed SLA's, and ensure users receive timely, clear, and user-friendly resolutions. The role also supports onsite IT operations at our London office, including audiovisual systems and hybrid meetings, and contributes to wider digital improvement initiatives.
This is an exciting opportunity for an experienced, user-focused IT professional who enjoys solving problems, supporting others, and helping shape how technology empowers the organisation.
Key responsibilities include:
Technical Support: Provide first- and second-line technical support to users across the organisation. Deliver onsite assistance for audiovisual, and conferencing systems. Support hybrid meetings and events, troubleshooting AV and connectivity issues.
Incident & Request Management: Manage incidents and service requests through the service desk system, ensuring timely resolution. Escalate complex issues to higher support tiers or specialist teams when necessary. Monitor service performance and identify opportunities for improvement.
User Life-cycle Support: Assist with staff on-boarding, movers, and leaver processes (account setup, equipment, etc.), ensuring smooth transitions and continuity of IT access.
Documentation & Knowledge Sharing: Create and maintain IT documentation, FAQs, and user guides to support self-service and consistent resolution. Maintain accurate records of systems, assets, and procedures.
Security & Compliance: Uphold IT security standards, data protection, and GDPR protocols. Promote secure user practices and report potential risks or breaches.
Collaboration & Continuous Improvement: Work closely with the wider Systems, Digital and Data team on infrastructure and transformation projects. Identify and contribute to process improvements that enhance service quality and efficiency.
ABOUT YOU
We’re looking for a motivated, technically capable, and service-oriented individual who takes pride in helping others and delivering excellence.
Technical Expertise: Hands-on experience providing first- and second-line IT support, with strong troubleshooting skills and a good grasp of Microsoft platforms, collaboration tools, and networking fundamentals. Experience supporting audiovisual and meeting room systems.
User-Focused Mindset: Excellent interpersonal and communication skills with non-technical users, and the ability to resolve issues efficiently.
Continuous Improvement & Innovation: A proactive approach to improving service quality — whether through documenting solutions, refining processes, or adopting new technologies. A commitment to learning and staying current with emerging digital trends.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
To promote respect for trade union and human rights worldwide
To work for peace based on social justice and economic progress
To help our affiliated unions defend the interests of their members
To provide research and information services to our affiliates
To provide general assistance to transport workers in difficulty
Values
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.