Corporate Services and Infrastructure (CSI)

£38,827 per annum

Permanent, 35 hours per week

Based in our London office when restrictions lift with homeworking available (subject to meeting homeworking assessment requirements).

The CSP is the professional, educational and trade union body for the 60,000 Chartered Physiotherapists, support workers and students in the UK; and one of the largest representative bodies in healthcare. We are proud to have been awarded the 2021 Best Companies One to Watch accreditation.

Our Corporate Services and Infrastructure (CSI) Directorate is responsible for leading and shaping how the CSP carries out its business. This includes business systems and processes, financial management, use of data and analytics, and infrastructure and ICT.

We have an exciting opportunity for a project co-ordinator to join the CSI team and provide support for management on a range of innovation and infrastructure improvement projects. As the primary point of contact for project teams, you will provide advice, guidance and assistance to ensure the effective and efficient delivery of these projects. You will also provide administrative support to the CSI Director and Assistant Director as and when needed.

First class communication and administration skills and a strong team ethic are essential for this role, along with budget management experience and the ability to co-ordinate and support projects, often to tight, pre-agreed timescales. You will also demonstrate sound judgement, tact and diplomacy, especially when dealing with sensitive information and data, as well as the ability to manage a varied workload.

Our Values

At the CSP our goal is to create a culture which is characterised by innovation, respect, encouragement, passion and teamwork.  We all strive for continuous improvement and to be the best at everything we do.  We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity.  Our shared values are part of our organisational DNA and reflect the expectations we have of ourselves and others. They guide what we do and how we do it to have the greatest impact for our members.  Please click here for further information.

CVs will not be accepted. 

Closing date: 10am, 5th October 2021

Interview date: 19th and 20th October 2021

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25th December to 1st January and generous pension scheme.

We would be happy to discuss with shortlisted candidates flexible working arrangements that suit the needs and preferences of candidates as well as the business needs of the organisation.

NO AGENCIES

Job Title: Refuge Worker

Salary: £25,955 per annum

Location: Waltham Forest

Contract Type: Permanent 

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Responsibilities

This role requires an exceptional individual who wants to make a difference. As a Refuge Worker, you will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

You will ensure the smooth running of the refuge, including the admission of survivors of domestic violence to the refuge. You will also assess and advise on their entitlement to welfare and housing benefits and housing management. You will develop support plans for each resident and aid them to obtain permanent accommodation.

Essential Skills or Experience

The successful candidate will have evidence of strong casework management skills, good written and verbal communication, and an understanding of the importance of maintaining professional boundaries. You will be required to bring safeguarding children or vulnerable adults to the immediate attention of the service manager, or if unavailable another manager. Direct experience of providing support to women is essential as is a current understanding of legislation relating to domestic violence including civil/criminal legislation and welfare rights. The ability to work as part of an on-call rota is essential and occasional evening work in emergency situations.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Benefits

Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; clinical supervison for all front line staff a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme.

Other information

Closing Date: 09:00am Monday the 4th October 2021.

Interview Date: Tuesday 12th October 2021.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Recovery Space worked to work as part of a team in the provision of a non-clinicalRecovery Space (crisis café) for Mind in Croydon and funded by Croydon Clinical Commissioning Group.The Recovery Space operates in the evenings with people triaged by the Emergency Department of Croydon University Hospital or from the Crisis Assessment Team (CAT). The Space provides a warm and welcoming holding space for those referred. Key responsibilities include:

1. To work as part of a team including Recovery Space staff providing the day-to-day operational delivery of the Crisis service, including 1:1 support for no more than 300 service users per month/10 service users per day
2. To work a spart of a team to meet monthly, quarterly and annual targets against KPIs
3. To promote the highest quality of service by liaising with relatives, carers, and local services including external agencies and other voluntary sector organisations as necessary
4. To promote service users’ views and needs throughout all aspects of the project including follow-up calls for clients and collating satisfaction surveys
5. To facilitate clients to move closer towards volunteering/employment roles

We are looking for passionate and committed candidates with solid experience in the mental health field who are looking to work in a supportive team environment providing holding support to referred clients.

The service is open 365 days per year and involves evening work and some weekend evening work which is arranged on a rota basis with the rest of the team.

Are you passionate about communities being in the driving seat.? Do you know how to support and develop people with lived experience to lead with confidence? Are you excited by the opportunity to build a shared understanding of what matters to communities in a place? We're on a mission to deliver tangible change and are looking to shape our future with this new role.

We looking for a Communities in the Lead Manager to help us build on the groundbreaking work of North Camden Zone. We offer

• Flexible working hours and location
• Freedom to develop your role
• 1:1 external coaching, outside of line management support, enhanced by a generous training and personal development budget, to help you grow with us
• Small, supportive and dynamic team
• We are committed to enacting our principles of justice, equity, diversity and inclusion.
• We are firmly anchored in and driven by our values

For more information about North Camden Zone, an initiaitive of the Winch, visit our website.

About the organisation

nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.

About the post

This post is currently funded until 31 March 2022 (with a possibility of extension). It is our policy to try to offer staff alternative posts in the organisation if funding for the post they are filling ends. 

This is a specialist post that will form part of the wider, Ascent Advice and Counselling partnership, which is a pan London Violence against Women and Girls advice service. The Caseworker will provide advocacy, support and advice to women who have experienced sexual and domestic violence with a particular focus on: women who have been sexually exploited; including those who have been trafficked or through their involvement in prostitution or women who have experienced sexual/domestic violence and who use substances problematically.

About You

The post holder will provide a pro-active woman-led service that includes: the provision of advice, carrying out risk and needs assessment & working as part of the Ascent advice service and in collaboration with a range of agencies.  This is a pan London project and will involve travel across London. It will also involve night-time outreach.

We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and their children to be safer.

CV’s will not be accepted.

Closing Date: 10am, 7th October 2021

Interviews will be held during the period: 15th – 22nd October 2021

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

Job Title: Children’s Outreach Worker

Location: Redbridge VAWG

Salary: £27,948per annum

Hours: 37.5 hours per week, 9.00am – 5.30pm Monday – Friday, One evening per week to 8:00pm

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Responsibilities

We are recruiting a Children’s Outreach Worker to provide high quality support to children and mothers who have been affected by any violence against women and children (VAWG), including domestic violence. You will provide non-judgmental emotional and practical support, working with mothers and their children to develop joint support and risk management plans. You will facilitate a coordinated multi agency response with a wide range of statutory and voluntary services, To co locate with local children’s centres and children’s social care to open up pathways to the service and maximise local resources and manage a rolling a caseload of 30 clients and also to deliver group work to women to give them insight into the dynamics of domestic abuse.

Essential Skills or Experience

Methodical and well-organised, you will have significant proven experience of providing direct emotional, practical and welfare support to survivors of VAWG and their children. You will be experienced in identifying and responding to the risks to and needs of women and children affected by VAWG. You will have proven experience of advocating to statutory agencies in a multi-agency setting in order to secure safeguarding outcomes for children affected by violence against women and children. You will have a demonstrable ability to use Microsoft Office, excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Benefits

Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; clinical supervison for all front line staff a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme.

Other information

Closing Date:  Wednesday 6th October 2021 at 9:00am

Interview Date: Monday 11th October 2021

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Job Title: Children’s Outreach Worker

Location: Barking and Dagenham

Salary: £27,948per annum

Hours: 37.5 hours per week, 9.00am – 5.30pm Monday – Friday.

Contract Type: Permanent 

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Responsibilities

We are recruiting a Children’s Outreach Worker to provide high quality support to children and mothers who have been affected by any violence against women and children (VAWG), including domestic violence. You will provide non-judgmental emotional and practical support, working with mothers and their children to develop joint support and risk management plans. You will facilitate a coordinated multi agency response with a wide range of statutory and voluntary services, To co locate with local children’s centres and children’s social care to open up pathways to the service and maximise local resources and manage a rolling a caseload of 30 clients and also to deliver group work to women to give them insight into the dynamics of domestic abuse.

Essential Skills or Experience

Methodical and well-organised, you will have significant proven experience of providing direct emotional, practical and welfare support to survivors of VAWG and their children. You will be experienced in identifying and responding to the risks to and needs of women and children affected by VAWG. You will have proven experience of advocating to statutory agencies in a multi-agency setting in order to secure safeguarding outcomes for children affected by violence against women and children. You will have a demonstrable ability to use Microsoft Office, excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Benefits

Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; clinical supervison for all front line staff a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme.

Other information

Closing Date:  Wednesday 6th October 2021 at 9:00am

Interview Date: Monday 11th October 2021

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Thank you for considering a Senior Youth Worker role with Redthread. We are a team of compassionate, collaborative and courageous professionals, committed to empowering young people to change their lives.

As the Senior Youth Worker based at Kings College Hospital, you will take the lead in developing the King’s Adolescent Outreach Service (KAOS), acting as an advocate for young people, and working with medical and surgical teams to support and engage young people in age-appropriate ways. You will hold a small caseload of young people staying on adult and paediatric wards, outpatient settings and in the community, once discharged. You will line manage the KAOS Youth Worker, providing them with regular one-to-one supervision and identifying opportunities for professional development, cultivating team working within the project, provide case management support and the opportunity for them to reflect on their work with young people.

To succeed in this role, you need to be a people person; passionate about supporting young people, who advocate for a trauma-informed approach for the team and for the young people we support. You’ll have extensive experience working with young people who are vulnerable, an understanding of the impact youth work can have, and a good understanding of the support ecosystem they need. Resilience, self-reflection and flexibility are all essential to this role in Redthread and you will participate regularly in clinical supervision to broaden your practice and emotional literacy.

You must also be a skilled communicator: as comfortable building a relationship with a young person as you are liaising with our clinical colleagues. You’ll be keen to keep learning, seizing training opportunities at Redthread and continuously reflecting upon and improving your practice.

During the Covid-19 outbreak, our teams are still working from the hospitals as we are classed as essential workers. You will need to do shifts at the hospital, as well as working some days from home, depending on the needs of the team and the service.

In return, the successful candidate will receive a competitive salary, a supportive and flexible working environment, excellent staff training and development package and access to a range of employee benefits including; enhanced annual leave and family leave entitlements, employer pension scheme contribution, access to clinical supervisions, enhanced employee assistance programme services and more.

If this sounds like it could be the role for you, please download the full Job Description and Person Specification from our website. 

Applications deadline: 9 am, Monday 11th October 2021

We are currently recruiting for a number of positions across London and the Midlands, check out our website for more information. 

Please Note: If we receive a high number of applications, we reserve the right to close the advert before the closing date. Therefore, early applications are encouraged.

Are you…

• Passionate about doing a job that makes a difference?
• Wanting to support others during a time of crisis?
• Experienced in working with vulnerable people?
• Motivated by working creatively within a dynamic and energetic team? 

The Marylebone Project is one of the UK’s largest providers of services for women experiencing homelessness. Those we support are often affected by substance misuse, unemployment, domestic violence and mental health issues. Whatever their story, we aim for the same ending; self-esteem, employment and independent living. We do this by providing shelter, education opportunities, spiritual space, and events in a welcoming and secure environment.

We are looking for a fantastic Support Worker to join our team and provide trauma-informed support for women in the next stage of their journey. You will be someone who is passionate and experienced in shaping and delivering great support for vulnerable people, and work in a dynamic, positive and creative way to achieve the best outcomes for those you serve.  Ideally, you will have experience of working within a Psychologically Informed Environment and would have had experience supporting those with complex needs. 

DBS: An enhanced DBS check required and compliance with Church Army’s safeguarding policies. Safeguarding training will be required. 

Occupational Requirement:  *Positions are exempt under the Equality Act 2010, Schedule 9, Part 1.
Physical requirement: The job regularly involves walking throughout the Project, which is based over 2 sites 100m apart, over a number of floors with stair access. There is also a requirement to travel across London for meetings and service user support. Physical mobility and ability to carry smaller items are required as essential.

Salary: £29,480 per annum

Hours: 40 hours per week

Closing date for applications:Wednesday 20th October 2021 at 08:00 am.

Interview date: Wednesday 3rd November 2021.

To apply: Please find atatched our Job Description and fill out the Application Form and email your application to recruitment.

Please note that CVs will not be accepted

We are looking for a passionate, self-motivated individual who is experienced in the principles and practice of community development and empowerment within communities, and who is keen to join our highly committed team.

We strongly encourage applications from Gypsy, Roma and Traveller people. We will offer an interview to Gypsy, Roma and Traveller applicants who meet the essential criteria for the role.

Job Purpose

The role sits in LGT’s Community Development Team, which brings together skills and expertise in policy and research, campaigns, communications, community engagement as well as lived experience. Our approach to influencing change is rooted in the experiences and concerns of Gypsies and Travellers working in and alongside the organisation, which shape our policy, campaigns, and communications work. We see the role of community development as supporting people to build a collective voice and take action together on issues affecting their lives.

 The role involves:

• developing relationships and trust through outreach to Gypsy and Traveller families living on sites, housing and roadside encampments. 
• working with groups and individuals in the Gypsy and Traveller community to develop the skills, knowledge and confidence to represent their community on issues and concerns, particularly around access to services, site provision and discrimination.
• working within the community development team and with Gypsy and Traveller activists in the development and delivery of creative campaigns
• Working closely with community leaders and activists providing support and training where needed to be effective change-makers.
• Liaising appropriately with other agencies, council officers, and local politicians and attending meetings and forums.
• Gaining an understanding of relevant policies on a local, regional and national level as well as relevant legislation

You will be based at LGT’s office located in the Mildmay community centre, Islington and will undertake outreach across a range of London boroughs.

Knowledge, Skills and Experience

Essential

1. A commitment to equality and challenging discrimination
2. Demonstrable knowledge, skills and experience in community development work and advocacy with marginalised communities
3. Ability to develop positive working relationships with other agencies
4. Ability to take initiative and to work alone as well as within a team
5. Knowledge and skills in project planning and evaluation.
6. Ability to work flexibly to respond to changing needs of the Traveller community and the organisation and to prioritise work within the resources available.
7. Good communication skills, both written and oral, with a wide range of audiences.  Good basic IT and administrative skills and the ability to write reports and keep accessible records.

Desirable

1. Previous experience of working with Gypsy, Traveller, Roma communities
2.  Knowledge, experience and skills in campaigning and influencing policy on a local, regional and national level.
3.  Recognised training in community development practice  

Floating Support Worker (Westminster) - Homelessness

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. 

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

Our Westminster Floating Support service provides flexible housing related support across all tenures; it aims to enable service users to continue to live independently within their own home, regardless of tenure type.

The role of the Floating Support Worker is to support a caseload of clients within a recovery framework. You will be part of a dynamic team working to support clients housed in private rented, temporary and social housing. Your focus will be on addressing housing related issues, improving quality of life and promoting independence. This work will require supporting clients experiencing multiple disadvantages including drug/alcohol misuse, mental ill health, physical/sensory challenges and those with offending histories.

As the post-holder, you will carry out a comprehensive assessment of needs and risks for each client.  You will also carry out work in line with planned support, making sure that clients are actively involved and that the support offered is full and holistic.

We are looking to recruit highly motivated and creative individuals to join a dynamic recovery-focused team. To be considered for this post, you will need to demonstrate: 

• A flexible, resilient, thoughtful, recovery-focused approach to working with people who experience mental ill-health or multiple disadvantages. 
• An understanding of the issues involved in working in the community with people with mental ill health. 
• A belief that people with long-term mental illness, can live independently and be active participants within their community. 
• The ability to be self- motivating, work under pressure and manage time effectively, prioritising different areas of work according to need.
• A client-focused approach to working with people, with wide ranging support needs. 

In return, you will be provided with a diverse range of work experiences within the role, excellent training opportunities, and the opportunity for progression within an organisation with a history of internal staff moving into more senior roles. 

Closing date: 12th October 2021 (at Midnight)

Interviews to be held: 20th October 2021

This post will require an Enhanced DBS check to be processed for the successful applicant.

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

This is an exciting time to join the PCF as we are working to enable thriving family farms and empower rural communities, who are encouraged and recognised for their role in creating a sustainable future for the countryside and our whole nation.

The Programme Officer will be responsible for the successful delivery of the charity’s activity supporting family farm businesses through the agricultural transition with a particular focus on new environmental policies, rebuilding our natural capital, supporting new entrants into agriculture and working with our network of farm support groups. The role of the Programme Officer will play a pivotal part in our current expansion of this area of activity.

About the candidate

The PCF is looking for a motivated, highly capable individual willing to take initiative and drive forward this new area of the PCF’s work. The successful candidate will be highly organised and an excellent communicator who is able to work with different types of people including farm businesses, sponsors and government. You will be able to demonstrate your ability to deliver against a project plan- meeting deadlines, and monitoring progress; have experience of project administration, stakeholder engagement, research and events organisation. 

The successful candidate will be as passionate about the British countryside as we are, and agricultural or environmental knowledge would be desirable. While the PCF office is based in central London, the role will include travel around the UK to visit projects and stakeholders with scope for some home working.

Closing date: 4 October 2021. Interviews will be conducted on a rolling basis and we may appoint before the closing date.

Job Title: Refuge Worker (Part Time)

Salary: £18,168.50 per annum (Pro rated to Part time)

Location: Barking and Dagenham

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.  For more information on our work, please visit our website.

Responsibilities

This role requires an exceptional individual who wants to make a difference. As a Refuge Worker, you will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

You will ensure the smooth running of the refuge, including the admission of survivors of domestic violence to the refuge. You will also assess and advise on their entitlement to welfare and housing benefits and housing management. You will develop support plans for each resident and aid them to obtain permanent accommodation.

Essential Skills or Experience

The successful candidate will have evidence of strong casework management skills, good written and verbal communication, and an understanding of the importance of maintaining professional boundaries. You will be required to bring safeguarding children or vulnerable adults to the immediate attention of the service manager, or if unavailable another manager. Direct experience of providing support to women is essential as is a current understanding of legislation relating to domestic violence including civil/criminal legislation and welfare rights. The ability to work as part of an on-call rota is essential and occasional evening work in emergency situations.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Benefits

Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme

Other information

Closing Date: 9:00am 14 October 2021

Interview Date: W/C 18 October 2021

This is a 2 Year Fixed Term Part time role with 26.25  hours per Monday 9-5 (Dagenham), Tuesday - Thursday 10-4:45 (Barking)

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies

Passionate and energetic integration support worker required by Kingston based charity supporting refugees coming to the Royal Borough of Kingston through the Vulnerable Persons Relocation Scheme. 12 month contract to October 2022, possibility of extension subject to funding.

21 Hours per week. £23,557 pro rata (£14,014 per annum)

Refugee Action Kingston is a frontline charity that supports people from the asylum-seeking and refugee communities to integrate into the local area. We deliver a range of services and advice around immigration, benefits, education, utilities, health and housing. 

This is an exciting time at Refugee Action Kingston. Last year, we strengthened our fundraising team, stabilised income and developed our fundraising strategy. In late 2020 we appointed a new director and we're currently undergoing significant transformation with new client activity spaces, re-branding and exciting partnership opportunities. 

We're looking for people with energy and passion to take us forward in a new post-Covid world. If you think you're up to the challenge, join us! 

Purpose of Job 

Refugee Action Kingston has been commissioned to deliver the integration package under the Vulnerable Persons Relocation Scheme in Kingston. The role involves coordinating the various stages of the integration package (housing set up, pre-arrival and ongoing integration support). This post involves working closely with the refugees to provide day-to-day practical support to ensure they have access to statutory and voluntary sector services. 

Key Duties and Responsibilities 

Provide practical support to clients in their home and in the community to allow them to function more safely and independently.  Facilitate physical, recreational, social and educational activities.   

To attend during the meeting with RBK Housing to sign Tenancy Agreement. 

To ensure the families are supported and safe within their new home and know how to use all the appliances, and have all the information they need such as emergency numbers, recycling procedures etc.   

To support the family with opening a bank account as soon as necessary. 

To introduce the family to Refugee Action Kingston and ensure they immediately join the projects they can benefit from, such as the Learning Centre, Counselling and Employment Project.

To accompany the family to appointments with DWP, GP, dentist, school, hospital, university or any other service as required, especially during the first three months of their arrival. To encourage independence after that.

To accompany the families to the local JCP and ensure applications for all appropriate benefits are in place as soon as possible after the arrival.

To introduce newly arrived families to Kingston by taking them for a tour and showing them the routes to and from their home and the venues they will be using most frequently.

To help clients access services provided by local voluntary sector organisations and community facilities and be included in community/faith groups.

​Supporting clients to pursue hobbies and interests. 

Provide liaison with other agencies and the community. Foster positive working relationships with staff members. 

Provide input to management with regard to the development of the programme and participate in programme evaluations. 

Performs other related duties as required. 

DBS will be required.

Person Specification

Essential

As a community worker, you’ll need to be able to relate to people from a wide range of backgrounds and engage with target group. 

Experience of working with and supporting refugees and an understanding of the issues facing refugees and the services they require to address these, including those related to working with families or children with English as a second language. 

Good understanding/experience of the processes in relation to the benefits system, housing, utilities and financial management.

Excellent listening skills and confidence in talking to people from different cultural backgrounds.

Excellent written and oral communication skills in English and a refugee language.

Commitment and enthusiasm.

Confident with high levels of self-esteem.

The ability to work both on your own and in a team.

Sound working knowledge of Microsoft Office, in particular Word, Excel, Outlook. Previous experience of using a case management system.

Work flexible hours to meet the needs of the service.

The ability to prioritise tasks, to identify and work to deadlines and to manage time effectively under own initiative. 

Has a practical and logical mind and is naturally well organized.

Is respectful, articulate and sensitive in style of communication. Ability to empathise with clients without crossing professional boundaries.

Desirable

Pashto, Dari, Farsi, Arabic speaker

Refugee Action Kingston is obliged to comply with the Asylum and Immigration Act (1996) and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you.

For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.

This post is exempted from the Rehabilitation of Offenders Act 1974 and you will need to declare any spent or unspent convictions to us. Please ask for a declaration form, if applicable.

If you have any questions about the role or Refugee Action Kingston, please get in touch. We'd love to hear from you. 

Applications will be reviewed on a rolling basis. This vacancy will remain open until filled. Interviews will be conducted by a panel of Refugee Action Kingston employees.

Not interested in this role? Maybe someone you know is. We’d be grateful if you share this vacancy with your networks and on social media.