At Depaul UK have an exciting opportunity for an Outreach Youth Homelessness Worker to join our team on a full time permanent basis. In return you’ll earn a competitive salary of £19,608 pa + pension & other benefits.

Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness. We provide services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training & volunteering. We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.

In return as our Outreach Youth Homelessness Worker, we can offer you:

- Competitive salary
- 26 days of annual holiday plus bank holidays pro rata
- Contributory pension scheme
- Life assurance

The Outreach Youth Homelessness Worker role:

Working under the direction, guidance and support of a senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

What makes this role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success in the Outreach Youth Homelessness Worker role?

- Excellent experience in outreach support with rough sleepers and vulnerable young people
- Good experience of Safeguarding and operating safeguarding requirements and procedures
- Experience of using Risk Assessments and Support Planning tools
- Experience of managing a large case load and record keeping
- Experience of lone working

Closing date: Thursday 29 October 2020 at 12:00 pm

So, if this sounds like the perfect opportunity for you and you’d like to become our Outreach Youth Homelessness Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

Bank Support Worker

Are you currently looking for a job that offers flexibility in between personal commitments or during educational study? Are you interested in gaining valuable workplace experience and making a real difference in young people’s lives? Maybe a role as a Bank Support Worker is the next step for you?

Our client is currently looking for kind, caring and friendly people to join their professional team as a Bank Support Worker. Experience is not essential and full training will be provided but understanding the issues young people face in their daily life will really help to make a difference.

You will join their Bank Team on a “Zero Hours Contract” supporting their Residential Home in Bury working flexible shifts that fit around your personal life.

Company Benefits

- Competitive pay (£9.54 p/h)
- 22 days holiday + 8 bank holidays
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Enhanced maternity/paternity leave
- Paid Induction (Running over 7 days)
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Bank Support Worker

- To carry out direct and indirect care of young people with complex mental health needs
- To work in a team, giving the highest standard of care possible to the young people.
- To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
- To carry out multiple interventions involving the delivery of care to young people
- To promote independence amongst the young people
- To provide support, advice and information to the young people, parents and other carers
- To carry out further duties as per our attached document (Writing reports, general office admin etc)

Requirements of a Bank Support Worker

- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria

- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent in Care
- Previous experience of working with young people who have mental health needs

Due to the current climate regarding the Covid-19, all of their interviews are now taking place as a Video/Audio Interview over Microsoft Teams.

Training will be carried out at the beginning of each month over 7 days covering First Aid, Safeguarding and Therapeutic Risk Management and breakaway techniques. This is paid for along with travel expenses.

The closing date for this position is Monday 26th October 2020, so if you are interested in developing and supporting young people and young adults with complex difficulties then please ensure you apply before this date.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

You may have experience of the following: Bank Support Worker, Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref: 94504

At Depaul UK have an exciting opportunity for a Senior Youth Homelessness Support Worker to join our team on a full time permanent basis. In return you’ll earn a competitive salary of £24,174 pa + pension & other benefits.

Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness. We provide services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training & volunteering. We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.

In return as our Senior Youth Homelessness Support Worker we can offer you:

- Competitive salary
- 26 days of annual holiday plus bank holidays pro rata
- Contributory pension scheme
- Life assurance

The Senior Youth Homelessness Support Worker role:

We are looking for an experienced youth homelessness support worker to join our Burnage Lane project on a full time permanent contract.

In this role you are responsible for ensuring the effective and safe management of the service on a day to day basis. You will hold line management responsibility for a number of staff, volunteers and possibly students on placement, and hold responsibility for the safety and wellbeing of all clients, volunteers, visitors and staff in the service.

The official job title for this post is Senior Progression Coach.

What makes this role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success in the Senior Youth Homelessness Support Worker role?

- Experiencing of supervising the work of others
- A good understanding and commitment to working in an assets based way
- Strong experience of working with vulnerable people
- Experience of using Risk Assessments and Support Planning
- Excellent experience of operating safeguarding requirements and procedures

Closing date: Friday 30 October 2020 at 12:00 pm

So, if this sounds like the perfect opportunity for you and you’d like to become our Senior Youth Homelessness Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

At Depaul UK have an exciting opportunity for an Outreach Youth Homelessness Worker to join our team on a full time permanent basis. In return you’ll earn a competitive salary of £24,174 pa + pension & other benefits.

Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness. We provide services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training & volunteering. We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.

In return as our Outreach Youth Homelessness Worker, we can offer you:

- Competitive salary
- 26 days of annual holiday plus bank holidays pro rata
- Contributory pension scheme
- Life assurance

The Outreach Youth Homelessness Worker role:

As well as holding a small case load of clients, you will hold line management responsibility for a number of staff, volunteers and possibly students on placement, and hold responsibility for the safety and wellbeing of all clients, volunteers, visitors and staff in the service.

What makes this role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success in the Outreach Youth Homelessness Worker role?

- Excellent experience in managing a dispersed team
- Excellent experience of outreach work and working with vulnerable clients
- Good experience in finance and reaching targets

- Excellent experience in operating safeguarding requirements and procedures

Closing date: Thursday 29 October 2020 at 12:00 pm

So, if this sounds like the perfect opportunity for you and you’d like to become our Outreach Youth Homelessness Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

Manchester Mind believes in the power of listening and feeling heard and that a better understanding of mental health benefits everyone. We do this by providing a range of services across Manchester to young people and adults.

Our work is guided by our values of:

Openness

Belonging

Strength

Collaboration

Manchester Mind Children and Young People’s Service is looking to recruit a Young People’s Peer Support Development Worker. The role will involve working with young people with lived experience of mental health problems to promote and oversee the set-up and running of peer support groups.

We would like to work with someone who is experienced, dynamic and passionate about being able to develop and deliver accessible mental health support services.

Position: Peer Support Development Worker

Salary: £25,295 pro rata

Hours: 21 hours per week (part-time)

Fixed-term project 12 months

The skills and knowledge that are important to us are:

• Ability to work in an open way that builds kind relationships and is receptive to and appreciative of the skills and talents of everyone.
• Knowledge or experience of the issues that young people with lived experience of poor mental health face and the impact this has on their lives.
• Experience of delivering a project for young people alongside volunteers aged 15-25 years.

All application documents can be found alongside this listing, as well as on the Vacancies page of the Manchester Mind website.

All applications must be received by 9am, Wednesday 21st October 2020.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

The Workers` Educational Association is a unique charity and the UK`s largest voluntary sector provider of adult education. With a clear vision and a strong social purpose, we bring great teaching to local communities, with life-changing courses held in clubs, pubs, workplaces, schools and almost anywhere else you can think of. Since 1903, we have been giving disadvantaged people the opportunity to return to learning - inspiring them to realise their full potential and become active, engaged citizens. We see education as a tool for social justice, not just self-improvement, and we pride ourselves on making learning egalitarian and accessible. Volunteers play a central role in everything we do, from governance through to classroom support, helping us deliver courses to 50,000 people in 2,300 locations - and enabling us to reach 80% of the population.

Developing, delivering and maintaining a key educational programme across the North West, you will ensure that our students enjoy an outstanding experience. At the heart of our closely-knit area team, you will support and manage tutors, engage volunteers and local branches, and identify business development opportunities. You could also find yourself involved in specialist aspects of regional educational provision, communications, quality and teaching, with a particular focus on organising a variety of qualification bearing courses from entry level to level 2, in community settings on online via our developed VLE, - so every day will bring different challenges.

Empowering people from all walks of life is what we’re all about, so we’re keen to hear from people in disadvantaged or underrepresented groups. Whatever your background, you will need a degree level education plus teaching and assessor qualifications, alongside extensive experience of developing tutors, co-ordinating diverse stakeholders and building voluntary or membership organisations. Equally importantly, you should be exceptionally organised and methodical, with great leadership and coaching skills – and you will be ready to make your mark from day one.

Please note this role will be home based but will require regular travel across the North West.

Victim Support - National Homicide Service is looking for a full time caseworker to work 37.5 per week - Monday to Friday

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The successful candidate will be joining our North team covering Manchester and the surrounding area's and will be responsible for providing a high-quality, front-line service to bereaved people following Murder, Manslaughter or Infanticide.

You will be expected to act as the named contact and manage a complex case-load while maintaining multi-agency links with Police Family Liaison Officers (FLOs) and other relevant organisations that can help to progress identified needs; you will ensure that bereaved people are central and integral to all processes that concern them.

You will be required to develop effective links with operational colleagues in the region including the Witness Service.

You will need to have excellent communication skills (telephone, email and face to face meetings), an ability to build and sustain solid working relationships with various partners and most importantly build rapport with victims.

You will be expected to visit victims in their own homes.

This is a home based, lone working role with a considerable amount of travel around the region, therefore being comfortable working the majority of your working hours alone is a must.

The ability to advocate and support victims through their recovery is a must, as well as managing the multi-faceted challenges you will experience on a day to day basis.

Applicants must have experience of working with vulnerable people. They should also be able to work under their own initiative and be able to prioritise work and conflicting demand/needs and interests, whilst keeping victims at the focus of all work undertaken. You will be able to organise your diary to meet the needs of victims, whilst being able to respond to other tasks as they present. You will be IT proficient (word, Outlook, Case Management systems), record keeping is an important aspect of the Case Worker role.

Being a Homicide Caseworker is a demanding role, but hugely rewarding. You will be joining a passionate and committed team who support and mentor each other to ensure that Victims received an outstanding, and consistently premium service.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

As a Health and Safety Officer at Creative Support, you will be part of the Health and Safety Team based in our Head Office at Stockport.  You will work with many different teams across Creative Support to help services undertake work activities in a safe way. You will provide advice, support services and go out to our services around the UK. You will be expected to work closely with colleagues to support Creative Support’s health and safety and risk management policies, procedures and systems. The main focus of your role will be to:

• Conduct planned health and safety inspections and audits

• Carry out responsive inspections and safety reviews

• Undertake specific risk assessments and devise risk management plans

• Produce written inspection and other reports on a timely basis

• Contribute to health and safety related training

• Provide practical and professional health and safety advice and assistance to staff.

You will need the following qualities and skills:

• You enjoy helping people and solving problems
• You have excellent attention to detail
• You have some knowledge of social care or property services.
• You are confident using Microsoft Word, Excel and databases.
• You display a professional and confident approach in dealing with people.
• Good written communication skills
• You will need to flexible and adaptable.
• You're happy with travelling to different locations to do on-site inspections and visits

Whilst this is a generic health and safety role it is expected that the Health & Safety Officer will develop a specific interest and competency in fire safety, for which additional specialist training will be provided. Our ideal candidate will hold IFE membership and possess relevant Fire Safety qualifications, or have significant operational experience of implementing good practice in a pragmatic way.

This role offers the chance to work within a rewarding environment and have the responsibility of supporting and managing the Health and Safety function while making improvements to process, practices and procedures. The salary will be up to £21,000 depending on experience. You will be paid monthly via BACS transfer. This role will require you to spend time away from the office in services during the week and there may be some home working. The general working pattern will be Monday to Friday with very occasional travel on the weekend. The working pattern and hours are flexible due to the nature of the role. This role is also open to candidates who would like to job share.

Other benefits include:

• Comprehensive induction,

• Ongoing fully funded professional training to develop your career.

• Friendly, open, flexible work culture,

• Mileage allowance or travel and hotel expenses reimbursed,

• Company sick pay scheme,

• Electronic ICT equipment provided,

• Free Life Insurance Scheme,

• Weekly management support from the Health and Safety Manager,

• Full Corporate Support from an established Not for Profit Provider,

• Exclusive online retail discounts scheme,

• Free Employee Assistance service,

You must already have the legal right to work in the UK to be eligible for this post.

Please check the attached job description for full details.

About Creative Support:

Creative Support is a dynamic, charitable organisation providing support to individuals with a wide range of care and support needs across England. We are also a Registered Provider of Social Housing with over 1,000 tenants with support needs in properties that we own or manage. We are regulated by the CQC and HCA and must demonstrate high standards of health and safety compliance. As a large employer of over 5,000 staff we seek to promote high standards of safety awareness and good practice.

An exciting addition to our team.  Empowering people to take control of their health and wellbeing.  Working with the local GP networks and taking a holistic approach you will support people to connect back into their community through practical and emotional support.

You will be an innovator, who is self motivated, and who has knowledge and experience in the social care or health fields.

There are three posts available - 1 full time (35hrs per week) and 2 part time (21 hours per week).  The part time posts have an option to increase hours should the demand require it.  The full time post is initially for 12 months and the part time posts intially 6 months. If successful there is potential for the posts continuation beyond initial term.

About the Role

You will work directly with children and young people providing advocacy and other children’s rights support which will empower and support them to navigate the care system. This direct work will include issues based advocacy support for children in need, looked after children and care leavers, as well as children subject to the Child Protection process.

You will be a capable ambassador for Coram Voice with the ability to engage effectively with professionals, foster carers, commissioners, other stakeholders and most importantly children and young people.

Coram Voice particularly welcomes applications from care leavers or individuals with experience of being ‘looked after’ by the state. We are also actively encouraging applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.

If you have the necessary experience and skills and a commitment to promoting the rights of young people, we would like to hear from you.

To apply, please click on the 'apply now' button to be redirected to our website.

For more information about the main duties and responsibilities of this role please refer to the job description and person specification.

Closing Date: 9am, 30th October 2020

Interview Date: 10th November 2020

All posts are subjected to an Enhanced Disclosure and Barring Service check and successful candidates will not be able to work unsupervised with children or young people until the completion of this process. Coram Voice - working towards quality through equality and the development of a diverse workforce.

We ask that recruitment agencies do not contact us in relation to this position. We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that valuable funds aren't diverted from the children and young people we help.

Registered Charity Number 1046207

,Job description

Job Title: Health and Wellbeing Caseworker

Organisation: Tim Parry Jonathan Ball Peace Foundation

Location:Based in Warrington (with potential for remote working subject to negotiation) – frequent travel expected throughout GB and Northern Ireland

Hours of Work: 37 hours per week (including evening / weekend work).

The post is subject to a ‘probationary period’ of 3 months during which performance will be reviewed prior to confirmation in post. Core hours/days of duty will be agreed between the post holder and SAN Service manager. Day-to-day work hours will be dependent on the requirements of the project.

Salary:£26,654

Reports to:Service Manager, Survivors Assistance Network, Tim Parry Jonathan Ball Peace Foundation

Start/End date of Project: Underway – 31 December 2021 (with potential for extension of project)

All applications for employment are considered strictly on the basis of merit.

At the Foundation, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion/politics and sexual orientation. We are facing diverse problems, so are looking for diverse people to tackle them.

Deadline for application: 23/10/20

Date of Interview: To be confirmed

Background

An exciting and challenging opportunity has arisen with The Tim Parry Johnathan Ball Peace Foundation, an internationally renowned conflict resolution and peace building charity based in the North West of England. The Foundation, created by the parents of 12 year old Tim Parry who, along with 3 year old Johnathan Ball, was killed in the 1993 IRA attack on Warrington has a long history of working with people affected by terrorism in the UK and abroad ranging from incidents connected to the Northern Ireland ‘Troubles’ up to the most recent terrorist attacks.

This post has been developed as part of the Peace IV Programme which provides investment for cross-border health and wellbeing services by increasing the quality of care in the sector for victims and survivors and their families and, and collecting information on victims’ and survivors’ needs/

Purpose of Role

The Health and Wellbeing Caseworker will work directly with individual victims and survivors and their families in a pro-active and innovative way to facilitate engagement with services and activities within the statutory, community and voluntary sector in keeping with their needs.

Job Description

The key elements that constitute the role of Health and Wellbeing Caseworker are as follows:

Coordination of Delivery of Health and Wellbeing Services

• Proactively and innovatively engage with vulnerable and marginalised individuals.

• Keep up to date with relevant statutory, private and voluntary sector services available to victims and survivors and their families and work to ensure pathways are seamless, responsive and mitigate against duplication of services.

• Identify any barriers to victims and survivors accessing the care and support they need and work with individual and relevant agencies to remove mitigate any adverse effect any such barriers may pose.

• The first point of contact for stakeholder enquiries, liaising with other agencies in a professional manner, ensuring that complex and sensitive information is communicated with empathy and reassurance and within the boundaries of Data protection legislation.

• Advocate on behalf of and, if necessary, accompany individuals to services / appointments / activities where low confidence, low motivation and diminished trust may have left them isolated and marginalised.

• Facilitate the process for victims and survivors to access personalised support through the PEACE IV Resilience Programme e.g. one to one literacy tutoring or a physical activity of choice.

• Introduce victims and survivors and their families to shared spaces and services.

Business Improvement and Quality Management

• Ensure adequate and appropriate record keeping and that relevant databases are updated on a regular basis.

• Record, monitor and evaluate client progress according to measurable gaols described in their individual support plan.
• Ensure that all support plans, records and associated processes are maintained to the standard required for auditing and monitoring and evaluation by VSS.

• Manage the security / processing of sensitive and confidential client information in keeping with the requirements of the Data Protection Act.

• Report any risks, issues or concerns to the Tim Parry Johnathan Ball Peace Foundation.

• Actively encourage participation of victims and survivors and their families in reviewing and modernising current services and in-service deployment.

• Promote a culture of continuous service improvement through the appropriate sharing of constructive feedback and work with relevant statutory, private and voluntary sector organisations to implement improvements.

Personal Development, Performance and Professionalism

• Ensure the ongoing confidence of the public by maintaining high standards of -personal accountability and ethical practice.

• Facilitate liaison with professional and senior management within stakeholder organisations.

• Carry out any other duties which may arise in connection with this position as directed by the Trustees.

In developing and delivering the role of Health and Wellbeing caseworker, the post-holder will be expected to uphold the guiding principles of the Foundation contained within the Foundation’s Peace Charter. The post holder will observe and support all Foundation policies, guidelines and initiatives.

The foregoing is a broad range of duties and is not intended to be a complete description of all tasks. It is important to note that the responsibilities may change to meet the evolving needs of both the Tim Parry Johnathan Ball Peace Foundation and the Victims and Survivors Service.

Person Specification

Job Title : Health and Wellbeing Caseworker

Criteria: Essential (E)Desirable (D)Shortlisting (S)Interview (I)

Qualifications

By the closing date of the applications, candidates must possess one of the following qualifications:

• Possess a university degree, professional qualification or equivalent qualification in a relevant area (E) (S)

OR 

• Possess 5 GCSE grades A-C including English language AND have 2 years voluntary / paid experience equivalent to 16 hours per week in a community / voluntary / statutory environment working with individuals with mental health and / or physical health issues. (E) (S)

OR

• NVQ Level 3 or equivalent AND have 1 year’s voluntary / paid experience 16 hours per week in a community / voluntary / statutory environment working with individuals with mental health and / or physical health issues. (E) (S)

Knowledge

• Knowledge of issues relevant to the role including: Delivery of Health and Wellbeing services; the needs of vulnerable and marginalised individuals; relevant statutory, private and voluntary services etc. (this list is not exhaustive). (E) (S&I)
• Knowledge of conflict situations, issues and tensions that occur in and between communities Northern Ireland and elsewhere in the UK. (E) (S&I)
• Knowledge of international conflict situations and their impact and influence in the UK. (D) (I)

Skills

• Excellent planning and organisation skills. (E) (S&I)
• Excellent ICT skills especially MS Word, MS PowerPoint, MS Excel and MS Publisher. (E) (S)
• Presentation skills. (E) (I)
• Experienced at networking and establishing new relationships. (E) (S&I)
• Ability to work on own initiative as well as part of a team. (E) (I)

Experience

• Demonstrate experience of effectively engaging with and building positive relationships with clients in situations where they have been vulnerable. (E) (S&I)
• Demonstrate experience of liaising with a broad range of service providers. (E) (S&I)
• Demonstrate experience of providing progress reports and management information in clear and agreed formats, in line with reporting schedule. (E) (S&I)
• Demonstrate experience of successfully prioritising and managing your own workload while also communicating effectively with colleagues and management. (E) (S&I)
• Significant experience of working with people on a one-to-one and/or group basis. (E) (S&I)
• Experience of working with groups with participants from diverse communities. (E) (S&I)
• Demonstrate experience of using or contributing to outcomes focused monitoring and evaluation processes. (D) (S&I)
• Demonstrate experience of at least 1 year working with or in the interests of victims and survivors of the Conflict / Troubles. (D) (S&I)

Circumstances

• Full driving licence with use of a car. (E) (S)

• Willingness to travel throughout UK (England, Northern Ireland, Scotland and Wales). (E) (S)

Other Requirements

• This post is subject to a Disclosure and Barring Service (DBS) check (formerly Criminal Records Bureau). (E) (S)
• Multi-skilled with the ability to respond to changing needs in different situations, cultures and environments. (E) (I)

• Ability to use own initiative and work unsupervised. (E) (I)
• Commitment to confidentiality of participant information. (E) (I)
• Ability to administer and moderate online forums/ social media including Twitter, Facebook, Instagram etc. (E) (I)

Telephone Adviser - Dementia

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

Telephone Adviser Responsibilities:

Alzheimer’s Society’s Dementia Connect service provides high quality tailored information and support to anyone affected by dementia in the way they need it, when they need it:

• A specialist telephone based information and navigation service
• Community based services offering an increased level of support for more complex cases
• Self-management - our online community (Talking Point) and online service directory are always available 24/7
• Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses

This role is an Adviser working in our telephone based service. You will be the first point of contact via phone, letter, email or social media, for people affected by dementia. You will assess their needs and identifying desired outcomes, providing excellent support in the moment as well as referrals and signposting to ongoing support where needed.

As a Dementia Adviser (Telephone) you will provide a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.

You will have knowledge of working alongside volunteers and have an understanding of the valuable contribution volunteers bring to services whilst championing their inclusion in all that we deliver.

Telephone Adviser Requirements:

We are looking for empathetic, motivated and professional individuals. You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.

You will have an understanding of the needs of people with dementia and their carers and direct experience of working in a telephone and e-mail based service. You will have excellent spoken and written English, be skilled in active listening and questioning skills, and have strong keyboard skills. A health and social care qualification, such as NVQ level 3 or equivalent would be an advantage.

Our service operates seven days a week and you will have the flexibility to support our service users across our working hours, which are currently Monday – Wednesday 9am-8pm, Thursday – Sunday 9am – 5pm. We will only be able to consider candidates who can commit to regular evening and weekend working as part of a rota.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Position: Dementia Adviser (Telephone)
Location: Warrington
Contract type: Permanent
Hours: Flexible, 28 hours per week, variable up to 35 hours per week during periods of high demand.
Salary: £15,971.20 - £16,616 up to £19,964 - £20,770 actual per annum (depending on skills and experience)

Closing Date: 29 October 2020
Interview Date: W/C 9 November

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, Customer Service, Telephone Advisor, etc.

Mustard Tree has an established track record over the past 25 years combatting poverty and preventing homelessness across Greater Manchester. Our values are Belief, Dignity, Opportunity, Diversity and Partnership, and underpin all we do.

Due to the pressure of Covid-19 and the increase in the need for our services, we are looking for people who want to spend their time supporting others to join our team.

If you are passionate about our mission, committed to our values and resilient in embracing the challenges our clients face - whilst remaining positive and kind in your approach - we would love to hear from you.

You may be an experienced support worker and/or someone who has strong customer service skills. A good listener who empowers others, you enjoy working as part of a fast paced, friendly, and fun team and feel that our values reflect yours.

Initially a 12-month contract with strong likelihood of permanent contracts, these roles will work directly with our clients and trainees, helping people with short term emergency support needs as well as our longer term Freedom Project.

We encourage applicants from all ethnic and economic backgrounds as well as candidates who are able to speak other languages – particularly Arabic, Farsi, Urdu, French, Russian, Spanish…

Please review the Job Description and Person Specification attached below.

Application process – please send us 2 documents:

1. Your CV
2. A specific covering letter (maximum 2 pages) summarising how your experience and skills meet the points on the person specification (attached below)

Application deadline is Monday 26th October – 9:30am

Assessment day is Thursday 29th October

Please note, we will not consider applications without a covering letter and can only notify the candidates we take to interview.

At Depaul UK have an exciting opportunity for an Nightstop Coordinator to join our team on a full time permanent basis. In return you’ll earn a competitive salary of £20,859 pa + pension & other benefits.

Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness. We provide services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training & volunteering. We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.

In return as our Nightstop Coordinator, we can offer you:

- Competitive salary
- 26 days of annual holiday plus bank holidays pro rata
- Contributory pension scheme
- Life assurance

The Nightstop Coordinator role:

As Nightstop Coordinator, you will be an integral part of the team responsible for promoting the service throughout Greater Manchester to attract prospective volunteers.

With the support of the Nightstop Manager you will take a leading role in the recruitment, training and on-going support of volunteers as well as dealing with referrals and assessing the suitability of young people for placement with Nightstop and providing support to them throughout their stay.

What makes this role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’

- Training in the Depaul Endeavour model

- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success in the Nightstop Coordinator role?

- Enjoy working with and have experience of engaging with young people and volunteers from a variety of backgrounds.

- Knowledge/understanding of the issues homeless young people face, their support needs and how these might be met.

- The ability to develop and maintain relationships with referral agencies and support services across all 10 boroughs.

- Excellent communication skills, including strong presentation skills for a variety of audiences.

- The capability to work in a reflective, objective and solution based way with colleagues, volunteers, agencies and young people.

Closing date: Thursday 29 October 2020 at 12:00 pm

So, if this sounds like the perfect opportunity for you and you’d like to become our Nightstop Coordinator then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.