The job will involve working with people in custody or subject to supervision in the community, to engage them in learning, training and employment opportunities, either through one-to-one or group work. You’ll need to be proactive, a good communicator and effective at working with partner organisations to ensure the best results for our participants. Recording of accurate information on participant plans is an important part of the job, so you’ll need to be comfortable working on databases and systems and have a strong attention to detail.
We are especially looking for applicants who can connect with people to help move them forward, embrace the quality and compliance requirements of working on a contract and have the skills to work towards individual performance targets.
We’ll give you all the training you need to do the Case Manager job and provide you with support to get established in the new role. We employ a team of 45 Case Managers across the NW, who are very proud to work on this highly successful ESF programme.
Our full-time staff enjoy a reasonable 35h working week and we also offer flexi-time, so when we ask our staff to do extra, we always make sure they’ve got those hours to take back another time. It’s a great benefit of working for Career Connect.
The client requests no contact from agencies or media sales.
Hours are not fixed, to be called on as and when required
£23388 per annum / pro rata - £12.16 per hour sessional
Location Wythenshawe/Oldham/Stretford
The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services around the country.
TYPE OF PERSON YOU'RE LOOKING FOR/ WHAT'S EXPECTED OF THEM
We are currently looking for an experienced worker to join our dynamic, ambitious team.
A key part of this role will be your ability to engage with young people in a variety of settings, including 1:1 support and group work.
KEY SKILLS AND COMPETENCIES
In order to be successful in this role, you must have:
Experience of working directly with vulnerable young people and an understanding of the issues they face
Experience of multi agency working
Strong assessment and evaluation skills
Accurate recording skills
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is midnight on 16 July 2020.
Interviews will be W/C 3rd August.
Looking for an opportunity to make a difference?
The Children’s Society helps change children’s stories,... Read more
Role is funded until end of March 2021
24 hours per week
£20,912 per annum (Actual £13,565)
Location: Wythenshawe and Greenheys Police Station
The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services around the country.
TYPE OF PERSON YOU'RE LOOKING FOR / WHAT'S EXPECTED OF THEM
We are currently looking for an experienced project worker to join our dynamic, ambitious team.
A key part of this role will be your ability to successfully engage with young people who go missing.
KEY SKILLS AND COMPETENCIES
In order to be successful in this role, you must have:
-Experience of working directly with vulnerable children particularly who are missing and in care of local authorities
-Experience of undertaking assessments of need and risk and planning interventions
-Significant experience of multi-agency working
-A relevant professional qualification
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. (including non-police vetting) We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is 18th July.
Looking for an opportunity to make a difference?
The Children’s Society helps change children’s stories,... Read more
Hours are not fixed, to be called on as and when required
£23388 per annum / pro rata - £12.16 per hour sessional
Location Wythenshawe/Oldham/Stretford
The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services around the country.
TYPE OF PERSON YOU'RE LOOKING FOR/ WHAT'S EXPECTED OF THEM
We are currently looking for an experienced youth worker to join our dynamic, ambitious team.
A key part of this role will be your ability to engage with young people.
KEY SKILLS AND COMPETENCIES
In order to be successful in this role, you must have:
-Experience of working directly with vulnerable young people
-Experience of multi agency working
-Strong assessment and evaluation skills
-Accurate recording skills
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is midnight on 14 July 2020.
Interviews will be W/C 20th July.
Looking for an opportunity to make a difference?
The Children’s Society helps change children’s stories,... Read more
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Creative Support is a not-for-profit social care provider supporting people with learning disabilities, mental health needs, autism spectrum conditions, and older people.
We are seeking highly motivated, proactive support workers for our supported living services in the Sale and Altrincham area. You will be providing responsive, person-centred care and support to individuals who have a learning disability or are on the autistic spectrum. You must be warm, caring and willing to go the extra mile to ensure that the people we support enjoy a fantastic quality of life. Your role will be interesting and varied and will include support to enjoy a wide range of community activities. You will enable people to maintain their mental and physical wellbeing, express themselves, make choices and experience opportunities for personal development. You do not need to have prior care experience if you have transferable skills and can demonstrate commitment to your own learning, as we will offer you excellent training, including diplomas in health and social care. If you have prior care experience you will find that we offer great opportunities for career progression.
We offer the opportunity to work in an environment that encourages personal and professional development. Creative Support has obtained Investors in People Silver status and you will receive ongoing training relating to the service user group you work with and changes to the law that governs social care.
Creative Support is a national, high quality provider of person centred social care services for people with learning disabilities, mental heal... Read more
The client requests no contact from agencies or media sales.
Senior Support Worker
*Please note that this vacancy is for current staff only*
Are you currently a Support Worker looking to move into a Senior Support Worker position? Do you feel that you have received enough development to help you excel as a Senior Support Worker?
They are currently looking to appoint an experienced Support Worker who is looking to develop into a Senior Support Worker post. You will support the Deputy and Residential Manager in supervising a team of staff with the aim to help their young people move into independent living in the future.
You will be based at Stubble Bank where you will work shifts over a 37.5 hour week consisting of earlies, lates and sleep-ins.
Company Benefits
- 22 days holiday + 8 bank holidays
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Enhanced maternity/paternity leave
- Paid Induction (Running over 7 days)
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)
Your role as a Senior Support Worker
- To carry out direct and indirect care of young people with complex mental health needs
- To work in a team, giving the highest standard of care possible to the young people.
- To work alongside the Deputy and Residential Manager to support with the management of staff and smooth running of the home
- To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
- To carry out multiple interventions involving the delivery of care to young people
- To promote independence amongst the young people
- To provide support, advice and information to the young people, parents and other carers
- To carry out further duties as per our attached document (Writing reports, general office admin etc)
Requirements of a Senior Support Worker
- NVQ Level 2 qualification or equivalent within Care
- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations
Desirable Criteria
- Full UK Driving Licence
- Previous experience of working with young people who have mental health needs
Due to the current climate regarding the Covid-19, all of their interviews are now taking place as a Video/Audio Interview over Microsoft Teams.
The closing date for this position is Saturday 25th July 2020, so if you are interested in developing and supporting young people and young adults with complex difficulties then please ensure you apply before this date.
Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
They reserve the right to close the advert early, should they appoint a suitable candidate.
Ref: 93377
Manchester Carers Centre is looking for Carers Services Workers to support delivery of our exciting portfolio of services, projects and activities for unpaid Carers delivered across Manchester neighbourhoods.
- Would you like to work with unpaid Carers in Manchester, delivering direct support and achieving real job satisfaction?
- Would you like to work for a Charity that has a friendly, supportive, compassionate and welcoming team working together to deliver a range of high quality services?
- Does a combination of working from a range of community based venues in neighbourhoods, our office base and home based working appeal to you?
No two days are the same - you could be providing one to one tailored support to a Carer, running a virtual coffee morning, updating our website, writing a report for funders or working in and around Manchester to design, develop and deliver new and innovative neighbourhood projects to engage and support Carers. Variety is the spice of life, so if you like a challenge, are passionate about making a real difference for unpaid Carers and would like to work for an organisation with an established track record for supporting Carers in Manchester, then this could be the job for you!
We seek
- Either an experienced professional or someone willing to learn quickly to deliver high quality individual and group services to unpaid Carers
- An individual with great drive, excellent communication and presentation skills
- Someone who is able to assess a situation, build a rapport easily, creatively problem solve and research information and provide support to meet individual needs
- An individual who is able to plan their workload and deliver services effectively and efficiently
- Someone with strong IT and Social Media skills and creativity
- An individual with the ability to devise ,deliver and market projects from inception to completion
- A person with a ‘can-do’ approach who uses their initiative to work with minimal supervision, and is able to work flexibly and positively as part of a committed team
- Someone who enjoys the variety of a role that is neighbourhood based, with some homeworking and office-based working
- Unpaid Carers are very welcome to apply
With a new Carers Strategy and Carers Pathway being implemented in the city this is an exciting time to join Manchester Carers Centre.
Closing date for all applications is 5pm on Friday 17th July 2020. CV’s will not be accepted.
Interviews for this post will take place on 28th / 29th July 2020 via Zoom.
Manchester Carers Centre was established in 1997 as an independent voluntary organisation. We deliver a range of FREE, high quality support ser... Read more
The client requests no contact from agencies or media sales.
CARERS MANCHESTER CONTACT POINT SUPPORT WORKER
Gaddum in partnership with Manchester Carers Forum, LMCP and Wai Yin Society have been successful in obtaining funding to deliver a first point of contact for Manchester carers.
Carers Manchester Contact Point (CMCP) will provide an initial point of contact for advice and support for Manchester Carers.
The service will be able to be accessed via a telephone helpline operating from 8.30 – 5.30 Monday to Friday and through a dedicated website, e-mail address and social media. The service will be based at Gaddum House and be delivered by a dedicated staff team with added value offered by Volunteers and Student Social Workers.
We are now looking to recruit a Support Worker, who will be employed by Wai Yin, and be a member of the core team delivering this new service
We believe the successful candidates will have:
- Experience of working within an advice and support service
- A clear understanding of the issues that face unpaid carers
- Excellent verbal and listening skills
- An ability to identify appropriate support for carers contacting the service
- A flexible approach to working hours
- Ability to communicate in fluent English and Chinese (Cantonese or Mandarin)
To apply, please fill out the application form and demographic form below and return to the email address upon it.
Closing date:Noon, Monday 13 July
Provisional Interview Date - Monday 21 July 2020
For us, it’s personal – We treat everyone who needs our help as an individual with unique circumstances that need to be&nbs... Read more
The client requests no contact from agencies or media sales.
Job Title: Children and Families Bereavement Therapist x 4
Responsible to: Chief Executive
Accountable to: Assistant Head of Operations
Reporting to: Therapy Services Coordinator
Salary: £21,589 (pro rata)
Location: Based at Gaddum’s Salford Hub (King’s Court) with travel
across Salford
Hours: 17.5 hours per week
Job Summary:
To work as a member of Gaddum's Therapeutic Services which includes counsellors and play therapists. You will manage your own caseload and will need to travel throughout Greater Manchester as required.
Job Purpose:
To provide therapeutic support to children and young people who have become stuck in their grieving process following the bereavement of a significant other. This will include one to one and group work which will usually take place at Gaddum House, the child's school or home. Effective working relationships with parents, carers and other professionals is a crucial element of the role.
Qualifications and Experience
Therapists must possess as psychotherapeutic qualification and have experience of working with children and families in a therapeutic setting.
To apply, please fill out the application form and demographic form below and return to the email address upon it.
Closing date:Noon, Monday 13 July
Provisional Interview Date - Monday 21 July 2020
For us, it’s personal – We treat everyone who needs our help as an individual with unique circumstances that need to be&nbs... Read more
The client requests no contact from agencies or media sales.
Depaul have an exciting opportunity for a Progression Coach to join the team in their Manchester team on a full time permanent basis. In return you’ll receive a competitive salary of £19,608 pa + pension & other benefits.
Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness. We provide services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training & volunteering. We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.
In return as our Progression Coach, we can offer you:
- A friendly, flexible and values-led organisation
- Competitive salary
- 26 days of annual holiday plus bank holidays pro rata
- Contributory pension scheme
- Life assurance
The Progression Coach role:
We have an exciting opportunity for a new member of the team to join us at our Burnage Lane supported accommodation on a full time, permanent basis.
The Progression Coach is responsible for support planning, risk assessment and move-on for a caseload of 4-5 residents, addressing their physical, emotional and behavioural needs and helping them progress towards independence.
The post-holder will work as part of a larger team and support the project with group sessions, workshops, health and safety of the building and general well-being of all clients and staff in the service.
What makes this role exciting?
- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner
- Access to a total rewards package including a health plan and generous pension contributions
What will ideally support your success in the Progression Coach role?
- Experience of working with young people or those who have experienced homelessness
- An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse
- Good knowledge and understanding of Risk Assessments and Support Planning
- Clear understanding of safeguarding requirements and procedures
- High level understanding of professional boundaries and ability to maintain boundaries
So, if this sounds like the perfect opportunity for you and you’d like to become our Progression Coach then please click ‘apply’ today – don’t miss out, we’d love to hear from you!
Closing date – Monday 06 July 2020 at 12:00 pm
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.
We kindly request no contact from Recruitment or Media Agencies.
Hope for Justice is seeking experienced and enthusiastic professionals who are able to work directly with survivors, offering legal advocacy and specialist support and advice.
Could you join our team of Independent Modern Slavery Advocates, helping people who have been victims of modern slavery to understand and access their entitlements to welfare and housing benefits, conducting needs-led assessments, and signposting them to relevant services?
The successful candidates will have worked previously with vulnerable adults in an advisory capacity, and have excellent knowledge of welfare benefits law and the laws relating to modern slavery. They must also have demonstrable core legal skills including research, advocacy, negotiation, drafting and interviewing. A full list of required skills, competencies, duties and responsibilities is available in the Role Profile, below.
These full-time positions will be based at Hope for Justice Head Office in central Manchester.
Role Profile - Independent Modern Slavery Advocate
Department: UK Programmes - Advocacy
Location: Head Office, Manchester
Main Purpose
- To provide advocacy and victim services to survivors of modern slavery in the UK - managing a caseload, conducting assessments and developing pathways for survivors.
- To provide advice to professionals and individuals, building partnerships with other organisations and providing specialised training.
- To support Hope for Justice’s ‘Reforming Society’ agenda.
Main Duties
- Empowering survivors by providing a clear overview of their rights and entitlements in theirown language, providing options and choices every step of the way
- Once the survivor understands their rights, providing a detailed assessment (legal and support needs, including an individual risk assessment and safety planning). Anticipating and understanding the barriers victims face and the advocacy needed to overcome barriers
- Ensuring smooth transfer into safe accommodation and into the community, advocating for clear pathways of support for the survivor in accordance with the non-statutory government endorsed Slavery and Trafficking Survivor Care Standards 2018, produced by the Human Trafficking Foundation
- Act as a single point of contact for the survivor and relevant agencies through all processes. Providing a point of trust for the victim and high-quality communication with all relevant agencies
- Ensure “supported” referrals to relevant legal and support agencies - including supported housing; victim/witness support; and immigration, civil compensation, public law and criminal law solicitors
- Where necessary, support attendance at appointments, empowering and advocating for the survivor’s needs and wishes to be heard in all processes, as well as supporting the survivor to negotiate these processes and overcome barriers in processes
- Assist survivors in developing confidence to do things themselves to foster independence
- Ensuring the survivor is well supported as a witness through criminal and civil proceedings and ensuring their voice is heard in these proceedings
- Establishing good working relationships with key agencies and services the survivor routinely interacts with e.g. support workers, social services, GPs and other statutory and non-statutory agencies, to help ensure clients receive coordinated help and support
- Manage a caseload to ensure every client has opportunities to access relevant services appropriate to their individual needs
- General file management and compliance with professional legal ethics, including confidentiality
Key Result Areas
- Progressing caseload from initial assessment to closure, addressing identified needs
- Building and maintaining partnerships with other organisations (including state and NGO) to create opportunities for survivors of modern slavery
- Supporting the Reforming Society agenda – providing evidence base for reform; providing advice and training, where necessary, to agencies in the community to improve responses to victims of modern slavery thus creating lasting structural change
Soft Skills
- Communication skills (including presentation)
- Relationship management
- Creative problem solving
- Teamwork and collaboration
- Negotiation & conflict resolution
- Decisiveness
- Listening & providing feedback
- Positive attitude and resilience
- Empathy and emotional intelligence
- Critical thinking and attention to detail
- Ability to work under pressure & time management
- Flexibility
- Self-motivation and strong work ethic
Technical Skills
- Strategic and operational knowledge of modern slavery and broader Human Rights legislation
- Understanding of the legal rights and obligations of victims of modern slavery – including an understanding of immigration, housing, community care, welfare benefits, public law, civil law (including access to compensation), debts and victim rights in the criminal justice process
- Advocacy, research and drafting skills
- Interviewing skills, particularly in relation to vulnerable people
- Maintaining professional boundaries
- Word, Excel and PowerPoint proficiency
Experience & Education
- Educated to Degree level
- Previous work with vulnerable adults, ideally with a legal or social work background
- Enhanced DBS check
Hope for Justice is a global charity founded in 2008, working across 5 continents, 10 countries and 32 locations to bring an end to modern slav... Read more
The client requests no contact from agencies or media sales.
We are seeking a passionate and child-centred, Therapeutic Practitioner who will provide tailored therapeutic support for participants on our programme who are at risk of school exclusion through a creative and relational approach through our virtual and school based programmes.
The ideal candidate will work with a caseload of up to 20 students throughout the week working alongside qualified teachers, behavioural specialists, youth workers and will be willing to advocate for the most vulnerable young people in our society. In light of the challenges created by Covid-19, the ideal candidate will be digitally competent and confident in delivering sessions digitally as well as in person.
As part of the role, you will also be provided with fortnightly supervision by experienced Psychotherapists on our team.
It is a dynamic and varied role that requires commitment, passion, knowledge, experience and flexibility to adapt digitally to improving outcomes for our young people in boroughs across London.
Requirements:
-
Minimum Level 3 and above qualification in Child and Adolescent Counselling / Psychotherapy
-
Have some level of experience of working digitally
-
Be a member of HCPC /BAAT/BACP/UKCP.
-
Have experience of short-term/brief therapy
-
Work with young people and families from a diverse range of backgrounds and cultures.
-
Have a passion for using football as a tool for engaging young people
-
Experience of working with children and young people who present challenging behaviour and who have complex social, emotional and learning needs.
-
Provide therapeutic support through a range of creative and relational approaches.
-
Work in a multi-disciplinary/multi-agency setting with a variety of professionals
Football Beyond Borders is an equal opportunity employer and committed to recruiting and developing a workforce that reflects the community in which we operate. We particularly welcome applications from black and minority ethnic candidates as they are underrepresented in senior roles in this sector and therapy services.
Football Beyond Borders is an education charity that uses the power of football to inspire young people from disadvantaged communities to achie... Read more
Job Title: Independent Mental Health Advocate
Accountable to: Head of Operations
Responsible to: Advocacy Services Manager
Reporting to: Independent Mental Health Advocacy Team Leader
Location: Gaddum House, professional and community settings
Salary: £21,589
Hours: 35 hours a week with expectation to provide shared duty cover.
Contract: Permanent (subject to funding)
Job Summary
Gaddum Advocacy (formerly: The Manchester Advocacy Hub) provides all statutory advocacy services across Manchester and we are looking for an energetic and passionate advocate to join our team.
The Independent Mental Health Advocate is responsible for responding to advocacy referrals under the Mental Health Act as necessary.
Our Advocates work in partnership with the people they support and take their side. Gaddum Advocacy promotes social inclusion, equality and social justice.
Job Purpose
- To provide independent advocacy support to people who are subject to the Mental Health Act in either hospital or community settings to ensure that they understand their rights under the Act
- To promote social inclusion, equality and social justice through advocacy.
Applications for Flexible/Job Sharing work will be taken into consideration
For informal discussion about the role please contact our Advocacy Services Manager, Lily Huggins..
To apply, please fill out the application form and demographic form below and return to the email address upon it.
Closing date: Noon, Monday 6th July
Interview date: Week starting Monday 13th July
For us, it’s personal – We treat everyone who needs our help as an individual with unique circumstances that need to be&nbs... Read more
The client requests no contact from agencies or media sales.
Do you have the commitment and positive values to make a difference to the lives of individuals with Learning Disabilities and Autism in Wigan?
Creative Support is a non-profit organisation which provides high quality person centred social care services for people with learning disabilities, autism, mental health and other needs. We are looking for a knowledgeable, resourceful and energetic Team Leader for 3 supported living houses in Wigan.
The three houses provide care and support to up to 12 service users with a range of care and support needs. We pride ourselves on our ability to provide person centred and tailored support to ensure individuals are able to explore life opportunities, build and develop skills and aspire to achieve their goals. We are looking for an individual to work with our senior management team to ensure this is achieved for these individuals.
You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos. You must be able to lead a team with confidence and provide clear supervisions and support to your team members.
You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks as well as community activities, day trips and holidays.
This role offers unique and challenging opportunities bringing great job satisfaction and wonderful development and career opportunities. We provide relevant training including accredited management training and health and social care diplomas through our own training academy. You will be required to manage rotas and within this work in a flexible manner including working evenings, weekends and sleep-ins as required.
In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture.
Creative Support is a national, high quality provider of person centred social care services for people with learning disabilities, mental heal... Read more
The client requests no contact from agencies or media sales.
Department: Witness Service - National
Hours per week: 29 hours
Interview date: Week Commencing 13/07/2020
Citizens Advice won a grant from the Ministry of Justice to run the Witness Service from April 2015. The Witness Service has nearly 300 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Citizens Advice provide free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.
The role
Our trained Outreach Volunteers provide practical and emotional support and information to defence and prosecution witnesses away from courts.
We are looking for someone with an excellent understanding of the voluntary sector and experience in managing volunteers to support our Outreach service.
The Team Leader (Outreach Services) is responsible for the delivery of a pre-trial Outreach Support Service to Vulnerable and Intimidated Witnesses in a defined geographical area. This involves coordinating the work of Outreach Volunteers to meet witness needs.
The role will also support the Team Leaders (Court Services) and Team Leaders (Volunteer Development) in stakeholder engagement with Witness Care Unit in the allocated geographical area.
We are seeking candidates with the ability to develop and motivate volunteers and with experience of building effective relationships and creating partnerships with key organisations and other stakeholders. The role also requires knowledge of lone working policies and safeguarding procedures and will require occasional travel.
Citizens Advice values diversity, promotes equality and challenges discrimination. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non-binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profile.