Public engagement officer jobs
NACE is a national education charity focused on evidence-informed school improvement and provision for more able learners, and a challenge for all approach to the wider quality of education for all learners.
We are looking for a Chief Executive to strengthen our voice, grow our membership community, increase demand for NACE resources and services and deepen our impact across the sector.
The Opportunity
As CEO you will be the strategic lead and public face of NACE, building partnerships, amplifying our influence in national conversations, and ensuring our offer continues to deliver clear value for members.
You’ll work closely with a skilled central team and associates, and with a supportive Executive Board, to realise an ambitious growth plan while safeguarding quality and financial sustainability.
Flexible and portfolio working will be welcomed.
What you’ll lead
Profile & influence:
Position NACE as a recognised and authoritative voice in school improvement for more able learners. Through “challenge for all” strategies in curriculum and pedagogy, by securing speaking opportunities, thought-leadership pieces and strategic policy roundtables; build trusted relationships across MATs, system leaders and sector bodies.
Membership growth:
Deliver a clear value proposition and growth strategy that increases recruitment and retention, secures long-term sustainability, and nurtures a strong sense of community among members.
Partnerships & income:
Develop productive alliances (education, charity and commercial) and responsible income streams (e.g., sponsorships, funded programmes) aligned to mission.
Team & operations:
Lead and develop the central team and wider associate network; delegate effectively so you can focus on growth, profile and stakeholder engagement; ensure robust budgeting and prudent stewardship.
What you’ll bring
Sector and system understanding, with credibility to engage senior decision makers and an ability to translate evidence into compelling practice.
Proven ability and track record in scaling reach, membership or audiences through clear propositions, effective marketing/ communications and partnership building.
Excellent communication skills, to include clear, accessible writing and confident presenting for diverse audiences.
Inclusive, collaborative leadership where you develop people, build cohesive teams and work well with trustees; bring sound financial judgement and understand sustainable business models.
What success looks like in year one
Noticeable uplift in membership recruitment and retention, underpinned by a clear value proposition and data-informed improvements to the offer.
Increased national visibility and demand for resources and services through regular sector platforms, strategic partnerships and stronger recognition of NACE’s contribution to school improvement.
A confident, motivated team with clear roles and delegated operational leadership, enabling you to concentrate on external growth and influence.
Please see the full Job description attached
Our commitment to inclusion
We are committed to fair, inclusive and bias-aware recruitment. If you need adjustments at any stage, or the information in a different format, please let us know. We encourage applications from people with diverse backgrounds and career paths; selection is based on evidence against the criteria in the person specification.
NACE is a registered charity and a company limited by guarantee. Consequently, Board members are simultaneously Trustees of the charity and directors of the company. The Memorandum and Articles of Association are the primary governing documents of the charitable company.
If you are interested in applying, please send your CV and an expression of interest by noon on Friday 23rd January, 2026.
Online interviews will take place on the 5th and 6th of February, with in person interviews during the week commencing Monday 16th February.
The interview process will involve current Board members so you will have the opportunity to meet some of the people with whom you could be working in the future.
We look forward to hearing from you.
We believe all young people should have the opportunity to develop their abilities without limits – no matter what barriers to learning they may face
The client requests no contact from agencies or media sales.
About Mesothelioma UK
Mesothelioma UK is a national charity dedicated to supporting anyone affected by mesothelioma, a rare and aggressive form of cancer caused primarily by asbestos exposure. Our mission is to help people live better and longer, champion equitable access to improved treatments, advance research, and amplify the voices of those living with mesothelioma. We are proud to provide specialist nursing, information, research, and advocacy services across the UK.
The Opportunity
As our founder and current CEO steps down, we are seeking a visionary and values-driven Chief Executive to lead Mesothelioma UK into its next chapter. This is a pivotal moment for the charity, offering the chance to build on our strong foundations and drive forward our ambitious strategy to improve outcomes for all those affected by mesothelioma.
About the Role
Reporting to the Board of Trustees, the Chief Executive will:
- Inspire and lead a high-performing team, including our unique NHS-based nursing network.
- Develop and deliver organisational strategy and operational plans.
- Ensure robust financial management and income generation.
- Build strong relationships with stakeholders including the NHS, donors, partners, and research teams.
- Act as an ambassador for the charity, raising our national and international profile.
- Uphold our commitment to equity, diversity, and inclusion.
About You
We are looking for an exceptional leader who brings:
- Proven experience at CEO, Director, or equivalent senior level in a non-profit or health sector environment.
- A track record in leadership, strategic planning, financial management, governance and fundraising.
- Strong people management and stakeholder engagement skills.
- Passion for our mission and values, with high ethical standards and integrity.
- The ability to inspire, motivate, and unite staff, volunteers, and partners.
What We Offer
- Salary circa £75,000 (negotiable, dependent on experience)
- 10% employer pension contribution
- Health Cash Plan & Employee Assistance Programme
- Flexible working arrangements
- The chance to make a profound difference to people’s lives
We are a national charity dedicated to supporting people affected by mesothelioma through expert care, information, and advocacy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an exceptional, value-driven candidate who can hit the ground running as our Legal Education Officer, working closely with the Director and the rest of our small and dynamic Right to Remain team.
The person must be someone who understands the Right to Remain ethos and is prepared to bring their whole self to our organisation. Needless to say, the role requires an impeccable grasp of the asylum and immigration system and its operation on the ground, including how it impacts our community of people seeking asylum, refugees, migrants, their families, friends and allies. It requires an ability to help and guide our community to navigate the complex and hostile asylum and immigration system.
You will be working closely with the Director and the rest of our small and dynamic Right to Remain staff team: another Legal Education Officer based in Leeds (generally) covering the North, the Organiser based in Manchester leading our mighty These Walls Must Fall, and the Engagement Officer based in London. In particular, the post holder will be closely coordinating their work with another Legal Education Officer in Leeds. The post holder is also expected to be already embedded in the local and regional asylum and migration field, familiar with its dynamics and able to tap into their existing relationships and connections with local groups and actors.
We are proud of Right to Remain’s unique and bold approach that really believes in collective power. We are focused on building knowledge, radical solidarity and the power of our community. We show up authentically at work and for our community, always giving our 100%. We are determined and calm amidst the crisis and chaos of the world. We know that now is not a ‘business as usual’ time, and we need to meet the moment as the anchor organisation for the migration justice movement. That comes with a lot of responsibility but we also carry it with lightness. We want our new team members to be similarly passionate, ambitious and compassionate.
With the rest of the team, you will be responsible for maintaining, developing, and increasing usage of our highly popular and accessible resources about the asylum and immigration system, most notably the Right to Remain Toolkit. You will deliver interactive workshops on the legal system for people navigating that system as well as professionals and volunteers. You will engage with our network of community groups to ensure that we are apprised of developments on the ground and we are communicating important changes to these support groups. You will also work with the Director and other colleagues to develop and deliver specific public legal education projects, when necessary. You must have outstanding communication skills and the ability to engage with a wide range of audiences, in a manner that reflects Right to Remain’s mission and values.
Right to Remain is a national migration justice organisation, creating a world where everyone can exercise their right to remain where they need to be
The client requests no contact from agencies or media sales.
The Community Engagement Officer will play a pivotal role in delivering Alzheimer’s Research UK’s Dementia Community Champions (DCC) programme. Launched in 2022, the programme empowers volunteers to share dementia information within communities that are under-served in terms of access to health information and research, and at higher risk of being affected by dementia. The programme has to date focused on South Asian communities in Leicester, Nottingham, and Derby. In 2026, it will expand to include Black African and Black Caribbean communities in East London. As the programme continues to grow, the Officer will have significant scope to support, shape, and develop this important area of work.
Dementia Community Champions are volunteers trained by Alzheimer’s Research UK to deliver events in their communities to increase knowledge and understanding of dementia, brain health and dementia risk factors. They also emphasise the importance of taking part in research in their local communities.
They do this by:
- attending and completing training in dementia, risk factors, and dementia research run by the core ARUK team.
- holding events within their communities to share dementia information.
- sharing leaflets and other resources.
- speaking to local people about their experience of dementia and signposting them to appropriate information and opportunities.
This role will be known internally as Dementia Community Champion – FTC*
Key Responsibilities:
Day to day support of volunteers
· Assist in the recruitment and management of new DCC volunteers, ensuring a smooth onboarding process and volunteer journey.
· Act as a point of contact for DCC volunteers, providing guidance, support, and timely responses to their enquiries.
· Empower volunteers by helping them build skills and confidence to talk about dementia and dementia research, and to engage effectively with their audiences.
· Plan, facilitate, and deliver monthly online meetings. This includes coordinating with volunteers, arranging logistics, addressing queries, and liaising with internal stakeholders.
Comprehensive admin support
· Provide comprehensive administrative support for the programme, including assisting volunteers in organising and evaluating their events.
· Collect key metrics from the programme to monitor progress and evaluate activities.
· Maintain relevant files and documents, ensuring accurate recording of data and adherence to GDPR.
· Ensure activities comply with ARUK’s branding and style guide.
Support the delivery of Dementia Community Champions in underserved communities.
· Assist in the development and delivery of DCC training and ongoing support to volunteers to hold their own events.
· Act as a champion for DCC across Alzheimer's Research UK, effectively communicating the importance, successes and challenges of the programme. Share insights and support colleagues across ARUK in their efforts to reach underserved communities.
· Collaborate with the DCC Manager to produce ongoing evaluation of the programme. Proactively suggest new initiatives and continuous improvements.
What we are looking for:
· Science graduate or equivalent level of education (biomedical or biological subject) or relevant work experience
· Experience of discussing health or research with the public.
· Experience of communicating complex health information in a simple and accessible way.
· Awareness of current topics in dementia and dementia research
· Demonstrated experience in providing comprehensive administrative support for programmes or initiatives.
· Experience of working with and supporting volunteers.
· Project and events coordination experience.
· Effective written and spoken communication skills.
· A confident, friendly, and professional attitude; would feel at ease representing the charity to a range of audiences.
· Willingness and ability to travel independently in the UK and occasionally to work outside of regular office hours when needed.
· Ability to manage multiple tasks, prioritise responsibilities, and meet deadlines effectively, especially in a fast-paced environment.
· The willingness to learn and understand about dementia and dementia research and be able to use learning to effectively train others on topics of diagnosis, treatment and prevention.
· Willingness to work collaboratively with colleagues across different departments, as well as external stakeholders and volunteers, to achieve common goals.
· Openness to adapting to changing circumstances and priorities, as well as flexibility in approach when working with diverse communities and volunteers.
· Ability to understand and empathise with individuals affected by dementia, as well as volunteers who may have personal connections to the cause.
· Dedication to promoting diversity, equity, and inclusion within the programme and ensuring that all volunteers feel valued and respected regardless of their background.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Our CEO, Daisy Srblin, has served since May 2022, and is expecting to take maternity leave from May 2026. We are looking for an excellent Interim CEO, to steward YCF in her 9-12 months away, lead our team and keep our charity on track.
2026/27 is set to be a busy period for Young Camden Foundation, as we navigate a complex ecosystem for the voluntary sector, embed new projects, and drive forward the objectives of our 2025-28 strategy. This is also a pivotal year for fundraising efforts, as is the case for many in our sector, and maintaining strong leadership on behalf of our dynamic and talented team will also be essential.
We are looking for an experienced Interim CEO, who brings particular proven expertise around fundraising, people and budget management, and reporting, as well as confidence in stakeholder relationships and proven leadership experience.
You will be responsible for a team of 7, reporting to a board of twelve, and managing a budget of around £1.3m. You will be responsible for the effective management and delegation of responsibilities throughout the team, via your three direct line reports. You will be responsible for reporting to funders on a regular basis, who fund everything from YCF’s core operations to our grants and onward projects. You will oversee YCF’s complex functions, including grant giving, membership and training, and youth engagement.
You will lead on YCF’s fundraising goals for 26/27 and beyond, helping to put YCF on a firm and confident footing as we look to the future. You will also lead external engagement work at the charity, ensuring YCF is represented and advocating in high-level spaces in Camden, whether with Camden Council, local Councillors, sector and member leaders, and local businesses.
Please download the full job specification for a complete breakdown of responsibilities and essential skills and experience.
KEY RESPONSIBILITIES
The job of a CEO is hard to define, especially in a small charity, so the list below is by no means exhaustive, or reflective of all the responsibilities you will undertake in post.
However, these summarise the key areas of responsibility and priority as Interim CEO in the 9-12 month period:
1. Fundraising on behalf of our objectives
2026 is a pivotal fundraising year for YCF, as with so many in the sector. You will lead on our fundraising efforts (including identifying and writing bids) for both core and project funding in this important year, to put YCF on the strongest financial footing possible in delivering our objectives to 2028.
2. Team management and leadership
The YCF team is a dynamic mix of individuals, ranging from longer-serving staff to newer staff. You will effectively lead our people (YCF’s key asset) driving performance by identifying development opportunities, and effectively delegating to get the most out of our team. You will also be called upon to make judgement calls on behalf of the team, when these come up.
3. Stewarding our finances
In our small organisation, the CEO is chiefly responsible for the effective stewardship of our finances. Working closely with our Finance Manager, you will set our 27/28 budget and steward and monitor our performance across both financial years (including around fundraising targets). You will oversee an effective audit process in 2026, and ensure records and invoicing are meticulous and kept up to date.
4. Supporting project management and delivery
While staff members hold responsibility for their work streams, YCF is a small team, and you will have overall responsibility and oversight for all delivery, including two sizeable projects in the 26/27 year (the delivery of the UK Government’s Holiday Food and Activities programme, (HAF) on behalf of the Borough of Camden, and YCF’s new cross-borough programme tackling Serious Youth Violence). You will ensure strong delivery across each workstream, identifying opportunities for development throughout, and stepping in where needed.
5. Ensuring effective communication
YCF has a wide range of stakeholders, including members, funders, partners and many others from our cross section of voluntary, public and private sector partnerships. You will be an effective communicator (verbally and in written form) and able to represent YCF in the spaces needed, including with prospective partners, on strategic boards, and with high-level stakeholders. You will lead the team in our written reporting to funders, guiding the team to harness our data to communicate our impact.
6. Oversee governance
Bringing experience with Board accountability, you will report to the board quarterly, and work closely with the Chair to ensure progress is being driven forward on YCF’s strategic objectives.
[While your closest working senior relationship will be with the Chair, YCF benefits from a very engaged board. As such, the trustees can be available to support you on an on-going or ad-hoc basis. Collectively, they have deep local connections, excellent sector knowledge and expertise in various functional areas such as HR, governance, finance and more.]
PERSON SPECIFICATION
We are looking for the following essential experience in our prospective Interim CEO candidate:
- Successful fundraising experience: You will have proven experience in fundraising in a VCS context, including from Trusts & Foundations, corporate sources, and Local Authorities. You will have direct experience in writing applications, making pitches and so on.
- Proven finance experience: As a proven sector leader, you will have experience managing complex and large organisational budgets. You will be able to demonstrate how you have set and managed budgets in the past, including stewarding budgets to effective use.
- Leadership and team management: You will have experience of leading teams, including in contexts without an internal HR function where these are held by the CEO. You will be well versed in all aspects of team leadership, including managing performance, supporting morale and maintaining YCF’s positive team culture. You will have held the position of Director or CEO before, and have experience reporting to a Board of Trustees, and knowledge of governance arrangements that support a healthy charity.
- Exceptional communication: You will demonstrate proven exceptional communication skills, both written and verbal. You will be well versed in compiling strong reporting to funders and stakeholders, as well as producing high quality reports for Trustees. You will also be an exceptional verbal communicator, representing YCF and the needs of our members in advocacy spaces.
- Project start up and management: While YCF has senior leaders to oversee work delivery, you will bring your own experience in project management, to help support existing and new projects at YCF, namely the Tackling Serious Youth Violence Project, which will begin in 2026.
- A positive attitude: Working in a small charity is tremendously rewarding, but it can be tough to lead a small organisation. You will demonstrate proven maturity in navigating those challenges, while bringing an optimism and positive attitude to your work, including all of the (many) responsibilities that fall outside of the ‘usual’ CEO job description, in a small charity.
We would also ideally be looking for some of the following desirable areas of expertise and experience:
- Working in a youth setting: Our Interim CEO will need to share our passion for a stronger Camden for all children and young people. Ideally you will also bring experience of working in a youth setting or for a youth focused charity in the past, and be familiar with some of the challenges facing children and young people
- Grant making: Our Interim CEO will steward a significant grant-making budget of around £1m per year. Our ideal candidate would bring knowledge of hyper-local grant giving for community led organisations
- Working with and for community groups: Our team works predominantly (though not exclusively) with members who are micro, small and medium sized. Ideally you will be well versed in the unique challenges facing grassroots community VCS organisations. You may bring experience leading a small charity yourself, proving your understanding of the unique leadership challenges in doing so
- Understanding Camden: YCF’s work is unapologetically rooted in our borough, with all its challenges and opportunities. Our ideal candidate brings an understanding of the challenges of living within inner London, particularly for communities facing disadvantage.
WHAT WE OFFER IN RETURN
We firmly believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture.
You will be working with a dynamic and enthusiastic team, and will also benefit from regular check-ins with a present and supportive Chair, as well as support from our experienced Board of Trustees. Flexible working is also available, after discussion and agreement with the Chair.
You will also benefit from:
· 25 days of annual leave per year (pro-rata’d for part time employees)
· In addition, your Birthday off (or closest working day) as paid leave
· Access to our Employee Assistance Programme, 360 Wellbeing, including 6 free in-person counselling sessions per year and unlimited 24/7 online and telephone GP consultations
· Training and development opportunities
· Free on-site gym access and access to free creative and fitness classes (and access to on-site showers) as part of our Labs membership
· Access to tea, coffee, biscuits and fruit each day at our office
· Discount on food and drink in Camden Stables Market
Please download the full job description for further information. Pease note the deadline for applications is Sunday 8th February - however the Charity Jobs advert will expire on Thursday 5th February, so please be sure to download this application and details of how to apply before this date.
YCF is a membership organisation, supporting 170+ Camden-based charities and CICs that offer services and support to children and young people.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about bringing people together to make a difference for the natural world?
At Synchronicity Earth, we believe a thriving planet depends on biological and cultural diversity being valued, celebrated and able to flourish. Our work is grounded through relationships and connection, and therefore bringing the right people together, in a thoughtful and intentional way, is integral to our mission.
We are looking for a highly organised, enthusiastic and proactive Event Officer to support our diverse programme of events, conferences and external engagement activities, with a particular focus on engaging funders and philanthropic partners.
Working closely with the Philanthropy & Engagement, Communications, and Programmes team, you will support the research, logistics, and administration required to connect and engage our supporters, prospective funders, conservation partners, allied organisations and wider networks. Through this essential role, you will help to raise Synchronicity Earth’s profile, influence funding practices in the environmental sector and champion the voices and perspectives of marginalised and underrepresented people in global conservation forums.
As a great candidate, you will have a strong attention to detail, be proud of your event organisational skills, and excel at problem solving for the team and external stakeholders.
If you are excited about the art of convening and are motivated to deliver administrative tasks to a high standard with thoughtfulness and care, we would love to hear from you.
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our decision-making process for recruitment.
Closing date: 26 January 2026
First stage interviews (Zoom): 2 – 6 February 2026
Second stage interviews (at our office in-person): 9 - 13 February 2026
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey, the details of which you will find in the attachment called Guaranteed Interview Scheme and Candidate Survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.
The client requests no contact from agencies or media sales.
Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking
curiosity and a love of STEM (science, technology, engineering and mathematics) in
young people across the East of England.
Job Description
This role is central to positioning CSC as the leading small-to-medium-sized science
centre and STEM engagement organisation in the UK. Working with the CEO and
Directors, you will help identify opportunities, shape CSC’s marketing strategy, and
translate that into an objective-led plan of action. You will be responsible for all CSC
marketing campaigns and activity, owning the brand and its development across all
key audiences, including the public, community groups, teachers and school leaders,
corporate CSR teams, and educational grant providers.
You will lead CSC’s marketing partnerships and publicity channels, including the
website, social media, YouTube, and press contacts. You will set the strategic
direction that informs our creative approach, energising staff to push creative
boundaries across video, social media, digital platforms, and live engagements.
In addition, you will ensure the organisation is supported with up-to-date collateral
across all major functions and initiatives, while fostering a customer-focused approach
through media and marketing skills training across the organisation.
Key Responsibilities
● Develop and manage all CSC marketing and advertising activity, strategically
prioritising initiatives to achieve annual targets within the marketing budget.
● Own all aspects of CSC’s brand and the development of CSC’s storytelling
framework, ensuring content consistently communicates impact, inclusivity,
scientific curiosity, and community value.
● Support the CEO in the development and revision of a multi-year marketing
strategy, identifying top-priority objectives for focused campaigns which you
will then own.
● Maintain a cross-organisation annual marketing plan and quarterly update
schedule with key staff members to help identify ongoing opportunities to
promote CSC activities, products, community engagements and programmes.
● Working with the broader CSC team, create and manage a marketing content
development plan, including case-studies, blogs and social-media threads, to
best seize publicity opportunities and achieve annual marketing objectives.
● Establish annual marketing targets, and own and track marketing metrics
across all key audiences, including the public, schools, community groups,
corporate partners, and the informal education sector, including quarterly
reports on progress.
● Identify and manage marketing risk for the organisation, including considered
fast-response on public platforms as appropriate.
● Develop and manage all CSC marketing relationships with partners and
press.
● Own all press and publicity channels, driving up quality engagement with CSC
through the CSC website, social media, YouTube, etc.
● Create and manage a CSC collateral database, ensuring responsiveness to
business development priorities.
● Empower and upskill CSC staff to actively support marketing campaigns and
storytelling efforts.
3
● Ensure that community and partner engagements are effectively supported
with marketing and awareness-raising initiatives.
Person Specification
Essential Criteria
● Significant experience in a senior marketing role, including annual budget
planning, press engagement, and campaign management.
● Proven experience in brand development and stewardship of brand identity.
● Experience in managing publicity channels, including websites and social
media.
● Experience in setting marketing targets and measuring progress to achieve
specific business development objectives.
● Experience in business-to-consumer advertising, ideally within a family, youth,
or event-oriented organisation.
● A people person: you enjoy working with others to help bring their stories to life.
● Excellent verbal and written communication and presentation skills.
● Driven to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and
partners across a wide range of projects.
● Competent with digital tools, comfortable working with digital content and
analytical platforms.
Able to achieve a satisfactory enhanced DBS check.
Desirable Criteria
● Business-to-business marketing, and business partnership marketing
experience
● Relevant business, charity or educational press contact network
● Work with community- and value-based organisations
● Experience in developing and maintaining product and marketing collateral
● Experience in science communications or of working with families, adults and
children
● Customer service skills and experience
● Level 3 or equivalent qualifications in a STEM subject
● Full clean driving license
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to Director, Supporter Engagement
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Akshaya Patra UK is not able to offer visa sponsorship.
We are seeking an enterprising, organised individual to join Akshaya Patra UK as our Supporter Engagement Officer. The role is a joyfully versatile one which requires planning, coordination, and a strong 'make it happen' attitude. As the first point of contact for supporters, community groups, and partners, the candidate will ensure every interaction, whether by phone, email, social media, or in-person, is positive, timely, and professional.
A key part of the role will be to build and grow volunteer chapters across the UK, developing local champions who increase awareness and funds for Akshaya Patra. Even as the candidate will invite new supporters to join our mission, managing supporter relationships with a defined portfolio of donors, monitoring income, and contributing to data analysis related to supporter engagement and projects is a key part of the role. In addition, maintaining the inventory of supporter engagement tools and merchandise, ensuring materials are organised, available, and effectively used to inspire supporters.
Knowledge of British culture and geography is welcome, while familiarity with India, its regions, and Indian languages is an added advantage. You will attend meetings and events in London and other parts of the UK as required, with the flexibility to work remotely at other times. The role will play an important part in shaping our future plans and helping us grow our income and impact in the years ahead.
Key responsibilities
- Manage supporter enquiries, building strong relationships and offering excellent stewardship at every stage.
- Adopt an enterprising, creative mindset to engage a wide variety of donors and community groups across the UK, thinking innovatively about supporter involvement.
- Send timely thank-you messages, acknowledgements, and fulfilment communications, ensuring supporters feel valued and informed.
- Maintain accurate and up-to-date supporter records, monitor income received, and support data analysis to track trends and project future income.
- Assist with events, appeals, and seasonal campaigns, contributing to planning, logistics and delivery, and ensuring all activities reflect Akshaya Patra’s mission and priorities.
- Manage the inventory of supporter-care tools, and place orders for new and innovative engagement tools.
- Develop and produce bespoke supporter and volunteer packs, tailored to motivate and equip individuals and groups to champion our cause.
- Work collaboratively with the Supporter Engagement and wider fundraising teams, ensuring a cohesive, collaborative, and mission-driven supporter journey.
- The responsibilities outlined above are not exhaustive and may evolve as the organisation develops. Flexibility and collaborative spirit are essential in a growing charity environment.
Requirements
- Excellent communication and interpersonal skills, with the ability to support, engage and inspire a wide range of supporters and volunteers.
- Strong administrative and digital skills, including confident use of databases, spreadsheets, emails, and online communication tools.
- A hands-on, proactive approach, with the ability to problem-solve, adapt quickly, and take initiative to make things happen.
- A positive, collaborative, and team-focused attitude, with a willingness to contribute to shared goals.
- A genuine desire to make a meaningful difference in the lives of children facing disadvantage.
The client requests no contact from agencies or media sales.
We are a charity representing and advocating for people living with dyslexia. Our mission is simple but powerful: to influence government and institutions so that society becomes truly dyslexia-friendly – enabling individuals of all ages to reach their full potential.
This is a key role leading our parliamentary engagement and policy development, ensuring that dyslexic children, young people, families, and adults have a strong voice in Westminster, Whitehall, and across the UK. Working closely with senior leaders, campaigns and media colleagues, and external partners, you’ll help shape policy and drive change in education, health, and employment.
Your work will make sure policymakers understand the barriers dyslexic people face - and the evidence-based solutions we champion. You’ll ensure our positions are grounded in lived experience, research, and best practice, and that our engagement is proactive, impactful, and aligned with our mission.
What You’ll Do
- Develop and deliver a parliamentary engagement strategy to advance our policy priorities.
- Build and maintain relationships with MPs, Peers, Ministers, advisers, and civil servants.
- Provide timely briefings and strategic advice to senior leaders.
- Monitor political developments and identify opportunities for early influence.
- Lead policy research and produce clear, evidence-informed recommendations.
- Represent the charity at events, roundtables, and forums.
- Work collaboratively across teams to ensure policy insights inform campaigns and communications.
What We’re Looking For
- Proven, up-to-date experience in public affairs, parliamentary engagement, or a related policy-influencing role, with a strong track record of delivering impact.
- Strong understanding of UK parliamentary and governmental processes.
- Excellent communication skills—able to translate complex issues into clear, compelling messages.
- Political awareness, strategic thinking, and confident networking ability.
- Commitment to equality, diversity, and inclusion, and a passion for improving outcomes for dyslexic people.
Please review the full job description for complete details about the role, responsibilities, and person specification before applying.
Why Join Us?
This is your chance to make a real difference – shaping policy, influencing decision-makers, and helping create a society where dyslexic people can thrive. You’ll work in a collaborative, supportive environment with colleagues who share your passion for positive change.
Closing date: 14 January 2026 (5pm). We reserve the right to close the vacancy early if a high volume of applications is received, so we encourage you to apply early.
Use of AI in Applications
We value the unique experience and perspective each candidate brings. While we understand that AI tools can be helpful in drafting applications, they can sometimes result in responses that feel generic or impersonal. This makes it harder for us to get a true sense of you.
To help your application stand out, we encourage you to write your responses in your own words. If you do use AI tools to support your writing, please treat the generated content as a starting point rather than a final answer. Make sure your application genuinely reflects your experience and voice.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Are you up for a new and exciting challenge, leading one of the most effective and nimble NGOs in the transport and environment sectors in England and Wales?
Transport Action Network (TAN) is seeking a dynamic and knowledgeable CEO to lead its remote team of six.
Since it was set up in 2019, TAN has established itself as a thought leader on planning and transport matters, while providing hands-on support and advice to local communities seeking better transport solutions. It has successfully challenged government decisions and helped local communities fight off damaging road schemes. Some examples include schames that would have harmed Stonehenge World Heritage Site, South Downs National Park and Rimrose Valley Country Park in Liverpool.
TAN is currently supporting the Queensbury Tunnel Society, trying to stop the government blocking up an old railway tunnel so that it can be repurposed for a new greenway. It is also opposing the Lower Thames Crossing 'smart' motorway.
Fancy, getting involved and making a difference?
We look forward to hearing from you.
Deadline for returning completed applications is 23:59 (GMT), Sunday 1st February, 2026
First interviews: 27th February and 4/5th March
In addition to answering the above questions, please include a statement (max 1000 words) explaining why you want this job, what relevant experience you have and provide examples of how you meet the key responsibilities and essential person specifications.
To support local communities and individuals fight damaging or unfair transport proposals and to press for more sustainable and equitable solutions
The client requests no contact from agencies or media sales.
Public Affairs Officer
Joseph Rowntree Foundation
Reporting to Head of Policy Campaigns and Impact
Permanent
London/Hybrid with 2 days in office in London (London Bridge/SE1 3GN)
Full time, 35 hours per week with flexible working hours
£35,708.40 + £6000 London Weighting
Benefits include: 25 days AL + Bank Holidays, a Salary Sacrifice Scheme for Pensions where JRF puts in 6% with a 3%+ minimum from the employee, cycle to work, employee assistance programme, gym discounts, eye-care vouchers, a health cash plan, and season ticket loans. You can also buy and sell a week of leave.
Charity People are proud to be partnering with Joseph Rowntree Foundation to recruit a Public Affairs Officer.
Joseph Rowntree Foundation is an independent social change organisation, working to support and speed up the transition to a more equitable and just future, free from poverty, where people and planet can flourish.
The Public Affairs Officer will work closely with the wider Campaigns and Public Affairs Team which is responsible for JRF's policy influencing and cross organisational influencing strategies. The role will also involve close work with JRF colleagues in Policy, Research, and Communications and Public engagement.
You will help to identify new relationships with key MPs, Peers, and Staffers, assisting with regular political monitoring and horizon scanning, and ensuring that planning and content management systems are regularly updated. It will also help to ensure that JRF are connecting the dots across all areas they influence on including social security, work, housing, family and care, housing, and energy.
The first six months would focus on relationship building, getting to grips with JRFs processes, laying the groundwork for regular reporting updates. This would include:
- Work across broader JRF teams to offer support to the different 'Stretch Policy Groups' on mapping potential MPs to influence.
- Taking ownership of the system for tracking impact and measuring progress against our organisational influencing objectives.
- Looking for potential opportunities in parliament to make use of JRF's policy proposals.
- Work closely with the Senior Public Affairs Officer to ensure we are co-ordinating political engagement effectively.
Key responsibilities
- Public affairs support: Assist in the delivery of policy and advocacy activities, including parliamentary events, building our presence at party or sectoral conferences, written briefings and MP engagement.
- Horizon scanning: With a focus on the Westminster parliament, UK government departments and the main city regions (England), keep a running watch for suitable opportunities for JRF to advance its arguments with key audiences and ensure that relevant colleagues are alerted well in advance to be able to respond.
- Stakeholder mapping: Identify parliamentarians who may be interested in working with us, build detailed profiles of the issues that matter to them, and maintain a core list of public affairs stakeholders.
- Stakeholder engagement: Support colleagues (by gathering information through desk top research or other methods) to prepare for their interactions with high value targets and record top level details of any contact between them and JRF.
- Network building: Build an effective network of contacts among the support staff in political offices and/or opposite numbers in other organisations with a view to identifying opportunities for collaboration between JRF and their employers.
- Representation and insight gathering: Observe speeches, conferences, and select committee hearings and report any noteworthy points.
The successful candidate will need to demonstrate the following knowledge and experience:
- Experience of working (either in a paid or voluntary capacity) in a public affairs/policy/political team and demonstrating initiative and flexibility to deal with a range of tasks.
- Experience of networking and using interpersonal skills to develop and promote excellent relationships.
- Experience of analysing information, conducting research and finding positive solutions to challenges.
- Confidence managing multiple projects to tight deadlines.
- Ability to work collaboratively across multi-disciplinary teams.
- Experience of tracking political engagement across a project / campaign (desirable)
- Experience working with people who have lived experience of poverty and hardship campaigning for change (desirable)
- A strong understanding of UK Government and Parliamentary procedure.
- Excellent written and verbal communication skills, including engaging with parliamentary audiences.
- A good understanding of the issues facing low-income households in the UK and how political developments may affect them.
- An understanding of JRF's mission and work, and the context behind our policy aims.
- A commitment to equity, diversity and inclusion, and how this can be best applied to the role.
The successful candidate will be based at JRF's London office. Additionally, the Campaigns and Public Affairs Team find being in the office beneficial to their work and team building, therefore hybrid working at JRF means staff are encouraged to attend the office at least twice a week. The role is subject to satisfactory references.
How to apply:
The application process is CV and Supporting Statement. For more information about the role, and for the full job pack, please share your CV via the link below. The closing date is 9am on Monday 19 January. Interviews will take place w/c 26 January. We will be hosting a webinar on Thursday 8 January at 1pm for candidates interested in the role (this will be recorded and shared if you are unable to attend).
As part of our commitments under the Disability Confident Scheme, Joseph Rowntree Foundation/Joseph Rowntree Housing Trust operates a guaranteed interview scheme. Candidates with a disability who meet the essential criteria set out in the job description and person specification will be offered an interview.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Talent Set are delighted to partner Moorfields Eye Charity to recruit a brand-new PR manager role within their Communications team! This is an exciting opportunity to deliver a newly established PR function at Moorfields Eye Charity and will play a key role in raising awareness of upcoming fundraising campaigns and the new grants & research strategy.
About the charity:
We help change the lives of patients by supporting world-leading research, education and care in eye health. We do this by investing in vital research and programmes at Moorfields Eye Hospital and UCL's Institute of Ophthalmology, enabling us to offer levels of care above and beyond what the NHS can support and drive forward eye health research across the world.
Key Responsibilities
- Develop and implement comprehensive public relations campaigns aligned with organisational goals.
- Manage media relationships, prepare press materials, and organise press events to maximise positive coverage.
- Oversee content creation for press releases, social media, website, and other communication channels.
- Monitor media coverage and analyse campaign effectiveness, adjusting strategies as needed.
- Collaborate across teams to ensure messaging consistency and promote organisational initiatives.
- Build and maintain strong relationships with industry stakeholders, partners, and the community.
- Manage crisis communication and handle sensitive issues with professionalism.
Person Specification
- Proven experience in public relations, communications, or a similar role within a charitable or health-related context.
- Excellent written and verbal communication skills with the ability to tailor messages for diverse audiences.
- Demonstrated ability to manage multiple projects and work under tight deadlines.
- Strong relationship-building skills and good judgement when engaging with media and stakeholders.
- Creative thinking and strategic mindset to develop innovative campaigns.
- Proficiency in digital communication channels and media monitoring tools.
What’s on Offer
- Salary: £42,750 - £49,875
- 12-month FTC
- Hybrid, 2 days/week in London office
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Overview
We have an exciting opportunity to drive ARMA’s engagement with political and health sector stakeholders and lead our communications. Working closely with the CEO, you'll help raise the profile of the Alliance, influence policy outcomes, and support members to collaborate to effect change.
Over 20 million people live with musculoskeletal (MSK) conditions in the UK.
ARMA brings together patient charities, professional bodies, research organisations and industry partners to work together for better MSK treatment, care and support.
You can help us to make MSK health a higher national priority and thereby improve the lives of millions of people. You can also make a wide ranging contribution to us developing as a charity and Alliance. This role will offer lots of opportunity for personal and professional development.
Key responsibilities
· Develop and implement ARMA's influencing and political engagement plans.
· Build relationships with key stakeholders, including politicians, government departments, and advisers.
· Monitor research, policy and legislative developments affecting MSK health.
· Draft briefings, consultation responses, letters, and parliamentary correspondence.
· Represent ARMA at meetings, roundtables, and political events.
· Chair and manage meetings and webinars comprising the policy and communications leads of member organisations.
· Lead and co-ordinate the annual Bone and Joint Week campaign activity and the combined efforts of member organisations.
· Develop and manage campaigns and external communications that promote the work of ARMA and our members, including social media channels, our monthly newsletter and website.
· Assist the CEO in policy and public affairs work and support the wider delivery of our strategy and operational plan, as required.
About you
We're looking for someone who brings:
· Experience working in a public affairs, parliamentary, or policy role either in-house, in an agency, or in a political setting.
· Excellent political awareness and understanding of UK policymaking.
· First rate written and verbal communication skills.
· A proactive and collaborative approach, with the ability to build relationships at all levels.
· An interest in health policy.
· Alignment with our vision and values.
This is a fantastic opportunity to join a respected and important charity at the heart of a growing Alliance of organisations. You'll have autonomy, visibility, and the chance to make a meaningful impact whilst working with high profile members and stakeholders.
For more details download the job pack.
Please submit your CV. Your covering letter must be no more than 400 words long.
Please apply early, we may close the vacancy once we receive a sufficient number of strong applications.
Better MSK health for everyone.
The client requests no contact from agencies or media sales.
About the role
The Royal College of Obstetricians and Gynaecologists (RCOG) works to improve healthcare for women and girls by setting clinical standards, supporting doctors through training and lifelong learning, and advocating for women’s health in the UK and globally.
Our Communications team runs a busy press office, ensuring the College’s clinical expertise informs the public narrative and media coverage on women’s health. We deliver proactive and reactive media and PR activity, campaigns and social media content to amplify our messages and support meaningful change, working closely with colleagues in marketing, policy and public affairs.
We are looking for a Media and PR Officer to join this fast-paced, collaborative team. Reporting to the Media and PR Manager, you will support the delivery of media and PR activity across a wide range of issues, helping to manage media enquiries, develop engaging content, and contribute to campaigns that raise the profile of women’s health.
This is a varied role in a forward-thinking team that values collaboration, inclusivity and innovation. Our work moves quickly as opportunities arise, and priorities can shift day to day. If you enjoy juggling multiple tasks, working with others and making a real impact through communications, this role offers a rewarding opportunity to do just that.
Responsibilities:
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Provide day to day oversight of an effective press office function, prioritising and ensuring timely and accurate responses to media enquiries and maintaining mutually-beneficial relationships with journalists
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Deal with all aspects of media relations, including researching, drafting and issuing press releases, lines to take and key messages or quotes, organising and facilitating media interviews, assembling media packages, selling-in stories, owning relationships with journalists and acting as first port of call for media enquiries.
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Collaborate with wider RCOG teams on communications projects and activities, ensuring these align to, promote and engage members, stakeholders and the public
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Plan, create and schedule RCOG social media content and monitor channels to identify opportunities and risks
This is an exciting opportunity for someone who enjoys developing exciting and engaging communications content, working in a fast paced and busy press office environment and wants to make a meaningful impact on women’s health.
For the full list of key responsibilities, please check the recruitment pack.
About you
You are a confident and thoughtful communications professional with strong writing skills and a sharp eye for detail. You are comfortable drafting, editing and proofing a range of communications materials, and you understand the importance of accuracy, clarity and tone when working in a press office environment.
You have experience dealing with journalists and media enquiries in a professional and measured way, and you are able to exercise good judgement under pressure. You are confident translating complex medical, technical or policy information into clear, engaging content for a range of audiences, while ensuring messages remain accurate and appropriate.
You enjoy working collaboratively and are comfortable building positive working relationships across teams, including marketing, policy and public affairs. You are able to contribute effectively to communications activity on sensitive or high-profile issues, handling these with care, discretion and sound judgement to protect organisational reputation.
Requirements:
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Experience working in media relations, PR or journalism
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Experience of working in a busy press office or in-house PR department
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Experience in using communications planning tools
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Excellent press and media relations skills
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Ability to convey information clearly in both oral and written form
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Ability to deal with controversial/ethical issues in a sensitive manner
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Strong experience of social media channels and tools
Please note, that while we are looking for someone who has experience of working in a busy press office or in-house PR department and excellent press and media relations skills, we encourage candidates from all backgrounds to apply, especially those who are well organised, detail-orientated and collaborative. If you are excited about joining a communications team with ambitious goals and a supportive, inclusive culture, we’d love to hear from you.
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
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Agile and flexible working environment and free lunch onsite
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25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
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10% pension contribution after probation
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Enhanced wellbeing and family support
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Interest-free bike and season ticket loans after probation
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Tailored Learning and Development and study leave
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Affinity staff networks
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Life assurance and income protection schemes
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Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack.
• Applications close at 10.00 am on Monday 19 January 2026
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
• We will be interviewing candidates in the week commencing 26 January 2026/2 February 2026.
• If you have any additional questions about the role or how to apply, please contact the People Team.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
If you require any adjustments to apply for this role or need the job advert in an alternative format, please contact us. We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
We are looking for someone who is energised and gains fulfilment from helping others, you will be the first voice that people hear when they call us and we want that person to be enthusiastic, pleasant, and helpful.
This role brings together office admin tasks which are steady and predictable, with handling calls, emails, and texts which mean every day can be a little different.
The ideal candidate will use quieter periods to prepare for busier times, helping the team respond to changes in demand. They will play a central role in supporting the team and improving how we work, helping to ensure people’s voices are heard in health and social care.
If you are a genuine ‘people person’ who wants to make a difference and support an excellent team to flourish, this may be the role for you.
Details
Title: Business Support Officer
Location: The Plex, 15 Margaret Street, Wakefield WF1 2DQ and Wakefield District
Reports to: Chief Officer
Type: Fixed Term 12 months
Working Hours: Part-time, 25 hours per week
Base: Office based over 4 to 5 days per week
Salary: £25,000 per annum (pro-rata - actual salary will be less as it is 25 hours)
Pension: 5% employer contribution
Office Location: The Plex, 15 Margaret Street, WF1 2DQ
Benefits include 28 days holiday per annum not including Bank Holidays (pro rata), access to mental health and wellbeing support through our employee assistance programme, and training and development opportunities.
Job description
Purpose
The Business Support Officer plays a key role in keeping the organisation running smoothly day to day.
They provide high-quality administrative and operational support, act as a first point of contact for members of the public, and support the team with admin tasks, data, reporting, and general office coordination.
This is a varied role suited to someone who is organised, approachable, and happy to support a small team by pitching in where needed.
Main duties and responsibilities
Administration and organisational support
· Provide efficient and reliable administrative support to the organisation.
· Maintain accurate online records, filing systems, and databases.
· Support meeting, panel and event organisation and administration, including scheduling, refreshments, agenda preparation, note-taking, and follow-up actions.
· Produce emails, letters, reports and spreadsheets, following Healthwatch branding guidelines.
· Manage stationery and office equipment, including ordering, stock keeping and maintaining register of assets.
· Provide an office management function for the organisation, including the day-to-day management of suppliers. This includes ensuring office supplies and stationery levels are maintained at appropriate levels.
First point of contact and signposting
· Act as the first point of contact for people contacting the organisation by phone and email.
· Respond to enquiries in a professional, empathetic, and timely manner.
· Carry out initial triage and signposting for people seeking advocacy support or general information about health and social care services.
· Ensure enquiries are accurately recorded and passed on appropriately in line with internal processes.
Data and reporting
· Use internal databases and systems confidently to input, maintain, and retrieve information.
· Provide support for the organisation to input and draw information from relevant CRM and data sharing systems – for example, CiviCRM, and Microsoft Excel.
· Run simple reports from databases and spreadsheets, including regular monthly engagement or activity reports.
· Support data quality by ensuring records are accurate, complete, and up to date
· Assist with basic monitoring and reporting requirements for internal and external purposes.
Team support and collaboration
· Work collaboratively with colleagues to support delivery across the organisation.
· Be willing to support across different areas of work during busy periods or staff absence.
· Contribute positively to team culture, sharing information and helping colleagues where needed.
· Communicate effectively with internal and external stakeholders including commissioners, colleagues, Trustees and members of the public.
· Uphold organisational values, policies, and confidentiality at all times.
See attached application pack for more details and person spec.
Your local health and social care champion




