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Centre for Sustainable Energy, Bristol (Hybrid)
£27,950 - £29,095 per year
Posted 2 days ago
Community Impact Bucks, Aylesbury (Hybrid)
£34,000 per year FTE (actual £24,285)
Do you have great project management skills and are you keen to make a difference in the rural housing community in Bucks and Milton Keynes?
Posted 5 days ago Apply Now
Closing today at 23:30
Independent Age, London (On-site)
£27,615 per year pro-rata (£22,092 for 28 hours per week)
This role will ensure our office is a well-maintained, welcoming and inclusive working environment for colleagues and visitors.
Posted 1 week ago

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Age UK Redbridge, Barking & Havering, Greater London (On-site)
£16,318 - £27,196 pro rata
Posted 1 week ago
Closing tomorrow
SHINE - Spina bifida • Hydrocephalus • Information • Networking • Equality, Remote
£38,000 FTE  (pro rata for part time)
Providing condition-specific health advice and support to people of all ages living with spina bifida and/or hydrocephalus
Posted 1 week ago Apply Now
Closing in 5 days
SurvivorsUK, Hackney Wick (Hybrid)
£15,300
An exciting new opportunity has arisen, to train prison staff to understand the impact of sexual violence on male and non-binary prisoners
Posted 3 days ago Apply Now
The Talent Set, London (Hybrid)
£32,000 per year (FTE)
Posted 2 days ago
999 Club, Deptford (On-site)
£24,992.50
Posted 2 weeks ago Apply Now
Closing in 2 days
Somerset Wildlife Trust, TA1, Taunton (Hybrid)
£27,000 - £30,500 per annum FTE (£21,000 - £24,000 actual for 30 hours per week)
Posted 2 weeks ago
Age UK Wandsworth, Multiple Locations (On-site)
£26,936 per annum (to be pro-rated if part time)
Age UK Wandsworth are looking for a Finance Assistant
Posted 1 week ago
The Harbour Project for Swindon Refugees and Asylum Seekers, Swindon, Swindon (On-site)
20020
Posted 3 days ago Apply Now
Closing in 4 days
The London Community Foundation, London (Hybrid)
c. £80,000 pro rata
Posted 2 weeks ago
Closing in 4 days
Adoption UK, Edinburgh, Edinburgh (Hybrid)
£24,478 per year
We are looking for an experienced support worker to to plan and deliver community and family events in Scotland.
Posted 4 days ago
Page 3 of 4
Bristol, Bristol City (Hybrid)
£27,950 - £29,095 per year
Full-time or part-time
Contract (Fixed Term 12 Months)
Job description

As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices.

This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues.

• Accurately record client details and use your knowledge to assess help and support needed.

• Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.

• Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations.

• Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Maths and English GCSE (or equivalent qualification)

• Previous experience of providing advice or within a similar customer service environment

• Proficient communication and problem-solving skills

• Strong sense of empathy and compassion

• Accomplished at using a range of Microsoft packages including Word and Excel

• Awareness of confidentiality and safeguarding processes

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

  • You will be entitled to 25 days' paid holiday (plus statutory holidays)
  • Subsidised bike purchase and Tech Scheme
  • Life Assurance
  • Health Cash plan
  • Retail discounts
  • Discounted breakdown cover and many more.
  • We will pay fees and expenses on relevant training courses.
  • We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website at CSE. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent to our email address. Please see details on our website.

We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below.

The closing date for applications is 17.00 on Tuesday 2 June 2026.

Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office

The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026.

Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol.

If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.

Application resources
Organisation
Centre for Sustainable Energy View profile Organisation type Registered Charity
Posted on: 15 May 2026
Closing date: 02 June 2026 at 17:00
Tags: Administration, Advice / Information, Customer Service, Climate Change, Customer support, Data Entry, Energy, Environment / Animal, Sustainability

The client requests no contact from agencies or media sales.