Public fundraising assistant jobs in Birmingham, west midlands
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About the role
At some point in our lives, we or someone we love will need hospital care. At UHCW Charity, we’re here to make those moments better - funding the extras that go beyond NHS provision, from life-saving equipment and pioneering research to more comfortable, welcoming spaces and support for patients, families and staff when they need it most.
We’re looking for a Fundraising Assistant to support the delivery of our fundraising activity and help ensure everything runs smoothly behind the scenes. This is a varied, hands-on role where no two days are the same, from supporting events and coordinating fundraising materials to managing data and providing excellent supporter care.
You’ll work closely with the Fundraising & Events Lead and wider team, playing a key role in delivering a positive experience for our supporters and helping us grow income across the charity.
What you’ll be doing
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Supporting the delivery of fundraising activity across events, community, corporate and individual giving
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Assisting with event preparation, logistics, registrations and supporter communications
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Preparing fundraising packs, materials and resources for supporters
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Responding to enquiries and ensuring a friendly, professional supporter experience
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Maintaining accurate records on our CRM (Beacon) and supporting income processing
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Coordinating thank you communications, certificates and stewardship activity
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Supporting volunteer coordination and engagement
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Assisting with basic prospect research and identifying fundraising opportunities
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Supporting social media content and fundraising communications where needed
About you
This role would suit someone who is organised, proactive and keen to build a career in fundraising. You might already have experience in an administrative, customer service or charity role, or be looking for your first step into the sector.
You’ll bring:
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Strong organisational skills and attention to detail
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Excellent communication skills and a friendly, approachable manner
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The ability to manage multiple tasks and work to deadlines
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Confidence using IT systems and databases (or willingness to learn)
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A genuine interest in fundraising and making a difference
Most importantly, you’ll be someone who takes pride in their work and enjoys being part of a supportive, collaborative team.
Why join us?
This is a fantastic opportunity to gain experience across a wide range of fundraising activity within a busy and supportive NHS charity. You’ll develop valuable skills, build relationships and play a part in work that has a real and lasting impact on patients, families and staff.
We offer:
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27 days annual leave plus public holidays
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Pension scheme with matched contributions up to 7%
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Blue Light Card discounts
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Employee Assistance Programme
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Opportunities for training and development
Join us and help make a real difference for patients, families and staff across Coventry and Warwickshire.
Registered Charity
1 - 5
UHCW Charity enhances NHS care by funding equipment, research and better spaces, improving experiences for patients and families.
Thank you!
About the role
At some point in our lives, we or someone we love will need hospital care. At UHCW Charity, we’re here to make those moments better - funding the extras that go beyond NHS provision, from life-saving equipment and pioneering research to more comfortable, welcoming spaces and support for patients, families and staff when they need it most.
We’re looking for a Fundraising and Events Lead to play a key role in delivering and growing income across corporate, community and events fundraising. This is a hands-on role where you’ll lead day-to-day fundraising activity, build strong relationships with supporters, and ensure every interaction reflects the quality and care at the heart of our charity.
You’ll work closely with the Head of Fundraising to drive forward plans, strengthen supporter journeys, and ensure our fundraising is proactive, well-coordinated and consistently delivered. You will also line-manage and support our Fundraising Assistant, helping them to develop and thrive in their role.
What you’ll be doing
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Leading the delivery of fundraising activity across corporate, community and events income streams
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Planning and overseeing a varied events programme, ensuring high-quality supporter experiences
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Building and managing relationships with corporate partners, community groups and key stakeholders
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Supporting and inspiring fundraisers across the Trust, local community and beyond
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Developing fundraising materials, campaigns and communications in collaboration with marketing
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Overseeing supporter journeys and stewardship to improve engagement, retention and income
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Managing and supporting the Fundraising Assistant
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Using our CRM (Beacon) to track activity, analyse performance and inform future planning
About you
You’ll be a proactive and organised fundraiser with experience delivering events and building excellent relationships that generate income. You’ll be confident managing multiple priorities, spotting opportunities, and ensuring a high standard of supporter experience at every stage.
You’ll also bring:
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At least 3 years’ experience in fundraising or a similar role
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Strong communication and relationship-building skills
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Experience planning and delivering events or fundraising activities
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The ability to work independently while contributing to a collaborative team
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Confidence using data and insight to improve performance
Most importantly, you’ll be motivated by making a genuine difference and helping us grow support for our hospitals and communities.
Why join us?
This is an opportunity to take ownership of a broad and varied fundraising portfolio within a well-respected NHS charity. You’ll play a key role in shaping supporter experiences, growing income sustainably, and building relationships that have a real and lasting impact.
We offer:
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27 days annual leave plus public holidays
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A pension scheme with matched contributions up to 7%
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Blue Light Card discounts
-
Employee Assistance Programme
-
Opportunities for professional development
Join us and help make a real difference for patients, families and staff across Coventry and Warwickshire.
Registered Charity
1 - 5
UHCW Charity enhances NHS care by funding equipment, research and better spaces, improving experiences for patients and families.
Thank you!
In this exciting and varied role, within our growing Engagement Directorate you will be part of the core team responsible for delivering the charities special events portfolio to maximise support and increase income.
In undertaking this work, you will always need to be one step ahead with excellent customer service skills. You will be organised and have proven project management skills, confident in solving problems, ability to deliver on KPI’s and take a creative and collaborative approach to deliver outstanding events.
Key Responsibilities
Event Planning & Development
- Support the management and delivery of a programme of special events across the UK.
- Collaboratively research and identify new event opportunities.
- Support the development and delivery of opportunities for corporate engagement and sponsorship.
- Identify opportunities to cross‑sell other projects and income‑generation initiatives at events where appropriate.
Financial Management & Performance
- Assist with producing information required for budgets and event plans.
- Support the achievement of financial and non‑financial targets.
- Develop a network of leads able to provide gifts in kind to help reduce event expenditure.
Event Delivery & On-the-Day Support
- Attend events and support the Senior Events Fundraiser with on‑the‑day coordination and delivery.
Stakeholder, Supporter & Volunteer Engagement
- Build strong, collaborative relationships with internal teams and contribute to the development of the supporter stewardship journey.
- Cultivate, steward and recruit new and existing supporters and volunteers to participate in a range of events.
- Arrange and deliver tours of Ronald McDonald Houses for existing and prospective donors.
Marketing, Communications & Representation
- Work closely with the Marketing and Communications team to produce appropriate fundraising materials and maximise public relations opportunities.
- Represent Ronald McDonald House Charities UK at fundraising meetings and presentations as required.
Data Management, Reporting & Insights
- Manage and record event communications and information, including income and expenditure.
- Contribute to reports, data analysis and trend monitoring using database reporting.
- Identify issues, suggest solutions and support continuous improvement of events activity.
Skills & Experience
- Experience working with a wide range of internal and external stakeholders, building strong and effective relationships
- Strong customer service, communication and presentation skills
- Well organised, with strong planning skills and attention to detail
- Able to manage multiple projects and meet deadlines in a fast‑paced environment
- Experience supporting or working within a fundraising team (desirable)
- Confident developing and managing sensitive or complex relationships
- Proactive and creative approach to fundraising and problem‑solving
- Skilled in networking, negotiation and decision‑making
- Good numeracy skills, with the ability to analyse and report on financial performance
- Experience assessing and managing financial, marketing and reputational risk (desirable)
- Competent in MS Office and the use of databases to manage information
- Full driving licence (desirable)
The client requests no contact from agencies or media sales.