FUNDRAISING ASSISTANT

Context

Established in 2012, The Muscular Dystrophy Support Centre (MDSC) was set up and is led by people with Muscular Dystrophy and their families. Our Board of Trustees all either have muscular dystrophy, including our Chair Ruth Hereford, or have a family member with muscular dystrophy. Our long-term aim as an organisation is to transform access to specialist physiotherapy for all people with MD (18+) in the Midlands region who need it.  From our Centre in Coventry, and with satellite clinics currently in Birmingham and Loughborough, we support people with MD primarily by providing specialist physiotherapy on a long-term basis.  We are the only organisation in the Midlands region to do so, and one of only two in the UK. 

Purpose of the role

In September 2019 we secured a five-year grant from the National Lottery Community Fund (TNLCF) to build a platform for expansion to meet increasing demand for our service.   As part of this capacity-building project, our fundraising team is growing, and this necessitates the need for a new post of Fundraising Assistant.  The Fundraising Assistant will provide administrative support to the fundraising function and be an integral part of our small and friendly team at the Muscular Dystrophy Support Centre. Through their work, they will contribute towards our mission of transforming access to therapies for people with MD. Whilst prior experience in fundraising is not required as training and coaching will be provided, a natural curiosity, aptitude and determination to learn will be essential. There will be potential for progress in this role and develop fundraising knowledge and skills.  This is an exciting time to join the Muscular Dystrophy Support Centre in a new role of Fundraising Assistant.  We are a small but growing charity, at a key point in our development. The Fundraising Assistant will help increase the capacity of our fundraising team to deliver additional income that will support the charity’s goals.

We are looking for a committed and highly organised assistant with strong written and verbal communication skills to join our small and friendly team. Reporting to the Philanthropy Manager, you will be a self-starter with a high degree of motivation to provide the best possible experience for the charity’s supporters and bring effective administrative skills to ensure the efficient running of our fundraising team. You will have the opportunity to recruit and line-manage fundraising interns, with support as appropriate from the Philanthropy Manager.

Initially we are offering 14-21 hours per week, with the potential for flexible working arrangements including some home working and/or specific hours. The nature of the role will involve occasional out of hours work, for example at fundraising events. Other benefits include a salary of £18,000 - £20,000 per annum dependant on experience (pro rata), 28 days annual leave per annum including bank holidays (pro rata); and a 3% employer contribution pension scheme.

Please refer to the Job Description and Person Specification for further information. For an informal discussion about this role please contact Natasha Sweet, Philanthropy Manager.
 

How to apply

Applicants are requested to apply online with a CV and covering letter. The closing date for applications is 2nd March 2020. We will be holding interviews 18th March 2020.  We positively welcome applications from all sections of the community and actively promote equal opportunities.

Please note this position requires full references and a DBS check which will be carried out prior to employment.

As Corporate Fundraiser at John Taylor Hospice you will join a small, ambitious team generating funds to make every moment matter for people at the end of their life. We are looking for someone who shares our values of excellent supporter care, pride in our fundraising profession and a determination to succeed.

Reporting to the Head of Fundraising, this role will be responsible for corporate partnerships and support community fundraising initiatives. This will require a significant amount of proactive work to generate new business, engaging local businesses and community groups in supporting John Taylor Hospice. The role is responsible for securing and delivering new relationships, and providing an excellent level of supporter care to existing supporters. The post-holder will plan and manage their activity to deliver agreed income targets for community campaigns, corporate relationships and events.

Interviews will be held on 18 March 2020.

Full-time, 6 month probationary period followed by a permanent contract, 37.5 hours per week, 52 weeks (not term time only)

Salary - £20,000 per annum

Elmhurst Ballet School is a highly successful vocational ballet boarding school associated with Birmingham Royal Ballet and is based one mile from the city centre in Edgbaston.

The school offers boarding facilities with around 120 students living on site and a further 80 Sixth Form students living in accommodation nearby. 

We are looking for a Development Assistant to support the work of the Development team. Reporting to the Head of Development and Engagement and working closely with external specialists, the role of Development Assistant is varied with responsibility for developing and maintaining the School’s communication channels, copy writing for multiple audiences, coordinating advertising and print, maintaining the CRM systems, organising events and supporting the team as required. 

Ideally you will have sound communication and event organisational skills, with a high standard of English grammar and attention to detail. You will have an aptitude for and interest in social media and ICT systems and be a team player with a flexible approach to your work.  An interest in ballet and education would be an advantage, as would photography skills. 

Closing Date - Midday on 26th February 2020

Interview Date - 5th March 2020

For the job description and an application pack, please visit the Elmhurst Ballet School website.

Elmhurst Ballet School aims to be an equal opportunities employer and is committed to upholding the safety and welfare of children and young people. We expect all staff and volunteers to share this commitment. The successful applicant will be subject to child protection screening including reference checks with previous employers and a criminal record check via the Disclosure and Barring Service.

CV’s cannot be accepted and we kindly request no contact from employment agencies

Support Assistant - The Assessment Foundation CIC

The Assessment Foundation is a non-profit organisation that supports teachers in their assessment of children in schools in England and Wales.

As a small company, we offer the successful candidate a supportive working environment. We are located in a private office building in the south of Birmingham with good transport links and free parking.

We pride ourselves on our great flexibility and lifestyle-friendly ethos, with regular social events.

Vacancy Type

Permanent - Full Time/Part Time/Term Time Only

We will accept applicants for a full time, part time or term time only working pattern.

We are looking for a candidate who is available (at a minimum) to work 30h per week during term time. The full-time hours for this role are 37.5h per week. Applicants not available for at least 30h per week term time will not be considered.

We are a family-friendly organisation, and the working pattern can be flexible, but must be agreed with your line manager.

Location

1651 Pershore Road, Birmingham, B30 3DR

Salary and Benefits

£21,000-£25,000 per annum FTE, depending on relevant experience. Staff are entitled to 30 days annual leave FTE, with additional leave accrued for long service.

There is also the opportunity for optional enrolment in the company pension scheme.

Job Description

Working with the Support Team, the successful candidate will support, train and advise teachers and senior school leaders in the use of the online Incerts assessment system and mobile app. This role might be of particular interest to someone with experience in the teaching profession, or someone with a keen interest in education.

As a small company, we can offer good opportunities for advancement, with many former Support staff taking on additional project work within the company.

Responsibilities will include, but are not limited to:

• answering queries from school leaders and classroom teachers by email and telephone;
• carefully and accurately processing assessment data for schools;
• using and maintaining internal systems such as the CRM;
• testing of the Incerts system and mobile apps;
• performing any other tasks requested by managers to meet organisational objectives.

Person Specification

Essential

• a university degree (or equivalent) in any discipline
• able to communicate clearly, accurately and respectfully
• possess the attention to detail necessary to consistently produce high-quality, professional work
• competent user of PCs and Windows 7/8/10
• competent user of smartphones and tablet devices
• familiarity with modern web systems
• strong experience working with Microsoft Word and Microsoft Excel
• a general understanding of how data is managed
• able to learn quickly and independently
• experience in customer service or another public-facing role
• experience working as a part of a team
• the desire to work in a small team

Desirable

• experience working in a primary school classroom
• degree classification 2:1 or above
• hold a current DBS check
• knowledge and experience of the advanced features of Microsoft Word, Microsoft Excel and their Google equivalents
• experience using CRM systems, preferably Salesforce
• experience working within a small organisation
• able to read, write and speak Welsh

Any offer of employment is subject to satisfactory references.

The successful candidate will be subject to a 6-month probation period.

Application Process

Deadline: 12pm on Friday 22nd March 2020

Please submit your CV with a cover letter explaining why you would be suitable for this role, and state your preferred working pattern.

We reserve the right to close vacancies before the specified closing date, should enough suitable applications be received. Rolling interviews will be conducted throughout the application window, so please apply early to avoid disappointment.

Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.
We are currently seeking eight call centre staff who will be responsible for outbound calls to donors to raise awareness about, and fundraise for, our worldwide projects.
The Role:
The role: We are recruiting customer service advisors to contact our existing donors to raise awareness of our projects and to raise funds for these projects. Duties include, but are not limited to, making outbound calls, answering incoming calls and handling callers’ inquiries whenever possible.
Key Responsibilities:
- Making outbound calls and responding to emails
- Handling donor inquiries by phone and email
- Researching required information, using available resources, about Islamic Help’s projects
- Managing and resolving donor complaints
- Providing donors with information about Islamic Help’s projects
- Entering new donor information on to IT systems if required
- Updating existing donor information where required
- Identifying and escalating priority issues or concerns from donors
- Following up donor calls where necessary
- Documenting all call information according to standard operating procedures
- Completing call logs
- Producing call reports
- Identifying and overcome objections.
Attributes:
Candidates will be required to show:
- good telephone skills
- good verbal communication skills
- familiarity with Microsoft Office
- computer literate a basic test will be conducted during interview
- professionalism
- customer focus
- ability to handle pressure, stress tolerance and resilience
- ability to carry out multiple tasks
- problem analysis and problem solving
- organisational skills
- attention to detail
- judgment
- adaptability (working as an individual and as part of a team)
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.