Quality and effectiveness manager jobs in Manchester

Individual Giving and Legacies Manager

Fundraising & Engagement | Remote (UK-based)

Salary: £45,000 per annum

Hours: Full time (35 hours per week to be worked over 5 days)

Location: Home-based in the UK with occasional paid travel to London

Contract: Fixed Term Contract until 30 June 2029 (with potential for extension)

Join Population Matters

We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.  As we enter an exciting new phase of growth and influence, we’re looking for an experienced, proactive Individual Giving and Legacies Manager to launch and lead our public fundraising portfolio, deepen supporter relationships and help grow sustainable income.

About the Role

We’re looking for a strategic, hands-on fundraising leader who can develop and deliver our Individual Giving and Legacies programme, spanning legacies, membership, regular giving, lottery, appeals, publications, merchandise, Gift Aid, in-memory giving and supporter care. You will be able to balance planning with delivery, using data-driven insight to acquire, retain, upgrade and reactivate supporters while building a positive team culture where your team members feel valued, supported and empowered to do their best work.

Important Information

· This is a UK-based role

· Applicants must have the Right to Work in the UK

· We are unable to offer sponsorship

Apply Now

If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required. 

Closing date: Monday 24 August 2026 at 09:00 (BST)

Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.

If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert. 

Thank you for your interest in Population Matters.

#fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager #fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager 

About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment. 

Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.

Job summary:
As Overcoming MS enters its next phase of growth, data, digital insight and audience understanding will play an increasingly important role in helping the charity deliver its strategy and maximise its impact.

The Data & Insights Manager will lead the organisation's approach to data, audience insight and digital performance, ensuring that information is transformed into meaningful insight that supports better decision-making, improves supporter engagement and strengthens organisational effectiveness.

Working across Communications, Fundraising and Services, the postholder will oversee website performance, audience segmentation, reporting, data governance and organisational insight. They will champion a data-informed culture while ensuring colleagues have access to high-quality data, clear reporting and practical recommendations to improve performance.

The role combines operational delivery with continuous improvement and strategic development. Technical CRM development will be delivered through external specialist partners, allowing the postholder to focus on organisational insight, audience development and digital optimisation.

Key Responsibilities

1. Reporting, Insights & Decision Support

• Provide meaningful analysis and insight that enables evidence-based decision-making across the organisation.
• Produce organisational dashboards and KPI reporting.
• Develop Power BI reports and visualisations for the Leadership Team and Board.
• Produce campaign evaluation and performance reports.
• Identify trends in supporter behaviour and organisational performance.
• Analyse campaign effectiveness and recommend improvements.
• Develop predictive and trend reporting where appropriate.
• Support strategic planning through data-driven insight.

2. Audience & Supporter Development

• Develop a deeper understanding of audiences to improve engagement, retention and organisational impact.
• Support campaign segmentation and targeting selections for fundraising, communications and service delivery.
• Maintain audience reporting and engagement analysis.
• Develop audience segmentation models and map supporter and service-user journeys.
• Analyse behavioural trends across different audiences.
• Identify opportunities to improve acquisition, retention and engagement.

3. Data Governance & Continuous Improvement

• Ensure the charity maintains high standards of data quality, governance and operational efficiency.
• Support GDPR compliance and data governance processes.
• Monitor data integrity across organisational systems.
• Improve data governance frameworks and organisational standards.
• Identify opportunities to automate manual processes.Support the development of scalable systems and processes.

4. Data Capability & Organisational Development

• Champion the effective use of data across the organisation and build organisational confidence in data-driven decision-making.
• Train and support colleagues in the effective use of data and reporting tools.
• Develop user guidance and documentation and promote consistent reporting standards.
• Lead cross-organisational data improvement projects.
• Increase organisational confidence in using insight to inform decisions.
• Build strong relationships with teams to understand emerging information needs.

5. Website Performance & CMS Management

• Lead the ongoing management and optimisation of the charity's website, ensuring it delivers an excellent user experience and supports organisational objectives.
• Monitor website health, accessibility and technical performance.
• Work with external website developers to resolve issues and implement improvements.
• Analyse user journeys and identify opportunities to improve engagement.
• Ensure accessibility standards continue to improve across the website.
• Develop recommendations to improve digital performance and user experience.

Person Specification

Essential

Experience

• Experience producing dashboards, KPI reporting and organisational insight.
• Strong analytical skills with experience using Power BI and advanced Excel.
• Experience developing audience insights and segmentation.
• Experience interpreting website analytics and digital performance metrics.
• Experience improving organisational reporting and decision-making.
• Experience working with CRM systems (Microsoft Dynamics desirable) and managing data effectively.
• Experience working with multiple stakeholders to translate business needs into actionable insight.
• Experience delivering continuous improvement projects.

Knowledge

• Strong understanding of data governance and GDPR.
• Understanding of website analytics, digital marketing metrics and conversion tracking.
• Knowledge of audience segmentation and customer journeys.
• Understanding of reporting methodologies and performance measurement.
• Knowledge of accessibility principles and digital best practice.

Skills

• Excellent analytical and problem-solving skills.
• Ability to interpret complex data and communicate clear recommendations.
• Strong stakeholder management and influencing skills.
• Excellent written and presentation skills.
• Ability to manage multiple priorities simultaneously.
• Strong attention to detail while maintaining strategic perspective.

Desirable

• Experience with Microsoft Dynamics.
• Experience using Google Analytics 4.
• Experience using Power BI.
• Experience working with charities.
• Experience supporting website redevelopment or digital optimisation projects.
• Understanding of Power Automate or workflow automation (from a business process perspective rather than technical development).

This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role. 

What can we offer you? 

Our staff benefits include: 

• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays.
• Flexible working. 
• Remote working.
• 5% Pension. 
• Employee Assistance Programme.

How to apply 

Please send your CV and a covering letter by clicking on the 'apply now' button.

Application timeline:

• Deadline for applications: 16th August at 4pm.
• Shortlisting: 17th August.
• First round interview: 20th and 21st August. 
• Second round interview: TBC.

Please respond ASAP, as we will start screening candidates as soon as we receive applications.

Our Commitment to Equity, Diversity and Inclusion

We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.

We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.

If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.

KEY INFORMATION

Location: Bristol, Newcastle, Nottingham, Manchester or London

Hours: 37.5 hours

Start date: October 2026

Duration: 12 month fixed term maternity cover

Salary: £42,000 - £47,000, plus £2,730 London weighting if based in London

Application deadline:Monday 31st August 5pm. Applications will be marked on an ongoing basis with rolling interviews, so we reserve the right to close the role before this date if the right candidate is found. 

ROLE SUMMARY

We’re looking for a Senior Programme Manager (12-month fixed term maternity cover) to lead our programmes of support for Associates pursuing careers in STEM, including Energy & Net Zero, Motorsports, Tech, and Engineering. This is an exciting opportunity to lead a multilayered team and work closely with strategically important employer partners and funders, ensuring that all engagement is delivered to a high standard.

CORE RESPONSIBILITIES

As STEM Senior Programme Manager, you will lead on upReach’s STEM programmes of support, managing significant partner relationships and supporting a team to effectively manage partner relationships, achieve programme OKRs, and complete their day-to-day tasks. You will also play a key role in the Programme Management group, leading on a cross-functional area of responsibility with a strategic impact across the entire Programmes team.

1) PROGRAMME DESIGN AND DELIVERY

• Make strategic decisions concerning the design and delivery of STEM programmes, working closely with internal and external stakeholders to ensure quality and effectiveness. 

• Monitor and evaluate the impact of STEM programmes, with overarching responsibility for meeting internal engagement and application success OKRs, which you will utilise throughout the year to set priority areas for your team.

• Contribute to weekly Programme Manager meetings, sharing your insight and experience to generate ideas and practical solutions that support the overall improvement of upReach’s programme design and delivery. 

• Lead on parts of the weekly Programmes Meeting with the wider Programmes team, to ensure weekly focus areas and key team messages are communicated clearly to all team members. 

2) TEAM MANAGEMENT

• Manage a team consisting of a Programme Manager and Programme Leaders in a variety of locations, both virtually and in person, providing ongoing personal and professional development support through weekly 1-to-1 calls or meetings, written feedback on documents, and day-to-day guidance via Slack. 

• Support your team to provide high quality personalised support to their Associates, using centralised Programmes guidance and helping them to document all interactions with Associates and application progress.

• Use relevant impact dashboards and data to set priorities, support with managing competing workload demands and time management, to ensure that OKRs and stakeholder KPIs are achieved.

• Manage performance and development, including setting SMART goals and using appropriate tools and resources to support success. Provide regular, constructive feedback through weekly 1:1s, mid-point check ins, and end-of-year appraisals.

3) PARTNERSHIPS & EVENTS

• Maintain strong relationships with significant external partners, including managing the provision of appropriate volunteering opportunities and acting as a representative of upReach at external partner-led events.

• Lead on external reporting to partners, including managing bespoke quarterly/annual data & reporting requirements on aims and objectives, and having oversight of accurate data and survey response collection. Quarterly reporting will include leading regular internal stakeholder meetings, and gathering input from teams across upReach. 

• Oversee budgets for major funder-led programmes, including managing events costs and ensuring forecasts are met. 

• Have oversight of all STEM partners, supporting your team to manage day-to-day partnership responsibilities and ensuring that relationships are managed effectively to achieve programme objectives. 

• Support with running events and application processes smoothly, both in your team and within the wider team where necessary. 

• Collaborate with the partnerships team to make strategic decisions regarding how to grow upReach's existing and new partnerships within STEM, including playing a key role in renewal conversations and helping to shape the strategy and direction of STEM partnerships.

4) ASSOCIATE SUPPORT AND ENGAGEMENT

• Support a small group of your own Associates, engaging them with the upReach programme in line with OKRs.

• Act as a role model for the broader Programmes team, ensuring Associate facing tasks are completed to a high quality.

• Proactively use data dashboards to monitor Associate engagement across STEM programmes, identifying any areas of concern throughout the year and setting focus areas/action steps for your team to address these.

EXPERIENCE

To be successful, it is anticipated that you would have prior experience in the delivery of programmes and projects.

Essential experience:

• Experience in programme delivery from end to end, from design to reporting and evaluation.

• Experience working directly with key stakeholders to manage and grow a relationship and/or partnership.

• Line management or team leadership experience.

• Strong data skills, including Google Sheets/Excel experience. 

• Experience working in a fast-paced environment and working independently to find solutions to problems.

• Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.

• Strong collaboration skills when working in both small and large teams of varied team members.

• Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.

• Excellent influencing, facilitation and communication skills (both oral and written) and comfortable preparing and presenting reports and proposals to senior management and external stakeholders.

• University degree in any discipline, or equivalent experience.

Desirable experience:

• Knowledge of the types of roles available in the STEM space.

• Familiarity with G Suite and Zoom video conferencing software.

• Project management or programme management qualification.

SKILLS/COMPETENCIES

• Motivation 

• Leadership 

• Continuous improvement

• Planning and organising 

• Problem solving and decision making 

• Innovative

• Management 

• Commitment to social mobility

• Communication

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working

• Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.

• Birthday leave and volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days

• Summer Hours (early Friday finishes from June to Aug)

• Personal Development Budget, activated after 6 months in the role

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

  • (Im)Migrants Network 

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on: 31st August 2026, 5pm

Applications will be marked on an ongoing basis with rolling interviews, so we reserve the right to close the role before this date if the right candidate is found. Early applications are therefore encouraged.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

START are recruiting for an Operations Manager.

Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)

About Us

START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.

Job Overview

We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.

Core Responsibilities

As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.

This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.

Additional Information

If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.

Closing date for receiving applications will be Tuesday 18th August 2026 at 12 noon.

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation

No agencies please.

NCT is the national charity for pregnancy, birth, infant feeding and early parenthood. 

Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe. 

Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families. 

For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone. 

We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions. 

About the role 

• We are seeking an experienced People and Inclusion (P&I) professional to join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will work within a small P&I team, which is part of our overall Organisational Services Directorate.  Key duties include:
• Deep and proactive partnering with our charity’s managers as a trusted advisor on People and Inclusion matters across the employee lifecycle.  We rely on our talented staff team to deliver a range of important services for all parents so need our people to feel included, connected and supported to do their best work; 
• Efficient management of People administration and the operational People function to deliver an excellent employee experience.  This will include ensuring our HR System (IRIS Cascade) is optimised for our teams, delivering timely and accurate management data to inform decision-making and ensuring our People policies and practices operate at a minimum in line with employment legislation and aspire to be best practice throughout.  You will manage our People and Inclusion Coordinator and will partner with the Payroll team; 
• Leading the delivery and continuous development of employee equity, inclusion and wellbeing initiatives that support diversity and create belonging for all of our people.  Ensuring that equity, diversity and inclusion (ED&I) is embedded across all of our work is one of our Charity’s key strategic aims; 
• Taking a remote first approach as we have a home-based workforce and working in in partnership with the communications team to deliver motivational, supportive and informative updates alongside connection and engagement opportunities; 
• Build focussed management development, learning and community-building opportunities for our People managers. 

About you: 

• You will relish the opportunity to work in a values-driven, collaborative and parent focussed organisation where our commitment to ED&I is central to all of our work; 
• You thrive in a busy operational environment with multiple priorities, and you enjoy taking a pragmatic and strategically detailed approach to improving imperfect processes and systems.  You also prioritise building positive relationships and collaborating with colleagues. 
• You will have a CIPD Level 5 Qualification (or demonstrable equivalent) and will demonstrate an interest in continuing professional development, including ensuring you are up-to-date with the practical implementation of UK employment legislation and People best practice; 
• You will have significant previous experience operating as a People Business Partner, People and Inclusion Manager or senior HR/People Advisor or similar across the full employee lifecycle.  Your key experience will include: overseeing the efficient and effective deployment and development of an HR system; effective partnering with managers; analysing People data and trends; developing and embedding ED&I principles and practices; and supporting organisational change projects. 

Are you an insight-driven leader with experience of service design and development, CRM systems and data management? Do you enjoy turning evidence into action, building effective processes, and helping organisations maximise their impact? Then join Sported as our Network Services and Data Manager and play a key role in developing and evolving the services, activities, and support we provide to grassroots groups across the UK.

About Us

Sported is a charity that delivers funding, resources, and expert volunteer support to grassroots groups that use sport and physical activity to make a positive difference to people and communities.

Our network of 5000 groups reached over one million people across the UK in 2025–26. Through free support, resources and funding, we help trusted local leaders lower the barriers participation, building stronger, fairer communities and improving health and wellbeing, and opportunities for all.

We are now looking for a Network Services and Data Manager to join us on a full-time, permanent basis, working 37.5 hours per week.

Why Join us? 

· A supportive, friendly, engaged team, with a great people first culture

· A salary of £39,393 – £45,020 (dependent on experience)

· 25 days’ holiday per annum plus Bank Holidays

· Two additional wellbeing days per year

· Two paid volunteer days each year

· Up to five days’ paid study leave for self-funded training

· Flexible working arrangements

· A confidential counselling service

· Pension scheme

· Cycle to Work scheme

This role is a fantastic opportunity for a strategic and insight-driven professional with expertise in service design, CRM systems, and data management to join Sported's mission of supporting grassroots groups to create lasting change in their communities.

Here you will have the opportunity to provide leadership to a function with significant potential for growth and development. You'll be instrumental in embedding best practice across service design, establishing robust processes, enhancing data capability, and creating a culture of evidence-based decision-making.

The successful candidate will drive continuous improvement, helping to establish a high-performing, strategically focused function that maximises impact across the organisation.

The Opportunity 

This is more than a data role 

You'll lead the development of Sported's services, CRM systems, and data strategy, ensuring our decisions, processes, and offer to grassroots groups are driven by insight and evidence.

Working closely with colleagues across the organisation, you'll champion innovation, improve how we use data, and help create exceptional experiences for the grassroots groups we serve.

If you're excited by the opportunity to shape strategy, lead change and maximise social impact, we'd love to hear from you.

About You

• An excellent communicator, able to build positive working relationships with the wider team.

• An effective influencer, able to drive change and embed new ways of working across the organisation.

• A self-starter, able to work independently and under your own initiative.

• A curious mind, able to ask questions and pursue answers.

• A critical thinker, able to assess existing approaches and imagine new ways of working.

• A passion for making a difference to marginalised communities and people. 

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.

The closing date for this role is Midnight on 20th August

Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

We want every candidate to have the best opportunity to showcase their skills. That's why we use a anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role

We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.

The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.

This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.

• Experience with data segmentation, ETL processes, transformation and import / export processes.

• Strong understanding of data protection legislation (e.g. GDPR).

• Understanding of Gift Aid regulations and charity fundraising compliance.

• Confident using query tools and an understanding of query-based data extraction.

• Strong IT skills with competency using the MS Office suite and Excel in particular.

• Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.

• Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 4 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 16th August 2026. 

Job Title: National Health Engagement Manager

Location: Home-based with occasional travel

Hours: 35 hours per week

Contract type: 18-month fixed term contract

Salary: £45,842 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can build strong, trusted relationships with NHS partners, funded staff, regional teams and internal colleagues

• Someone who can bring focus, coordination and momentum across multiple regions, services and national priorities

• Someone who can use insight, evidence and service information to identify risks, opportunities and areas for improvement, and demonstrate the quality, impact and value of our services

• Someone who can influence change, support service development and work with autonomy, judgement and sensitivity in complex partnership environments

Key dates:

Applications by 12 August. 1st Stage Interviews on w/c 24 August online and 2nd Stage Interviews on w/c 31 August online or in person

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. 

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service). 

For information on how we collect, store and process personal data please contact the HR Team.

Do you want to make a real difference to the lives of people affected by kidney disease?

We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the Patient Support Service

The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.

About the role

We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service. 

Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions. 

Key Responsibilities

• Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team. 
• Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
• Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
• Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes. 
• Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
• Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
• Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.

​About you

We’d love to hear from you if you have:

• Understanding of the workings of NHS patient care pathways.
• Experience of delivering patient support services in a kidney or related health condition environment.
• Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
• The ability to influence, inspire and effectively manage a team.
• Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.

Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.

Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.

Apply today
If you feel the role is for you we’d love to hear from you.

Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.

CVs submitted without a cover letter will automatically be rejected.

Closing Date: 10th August (9am)

Provisional Interview Dates:

Ist stage interviews: 17th or 18th August TBC

2nd stage interviews 26th August TBC

Please note we will be reviewing applications as they come in and may choose to close the advert early.

We look forward to hearing from you.

As our Digital Fundraising & Campaigns Lead, you’ll manage and oversee the delivery of our digital fundraising and donor acquisition activities, ensuring campaigns are innovative, data-driven and aligned with our mission.

Leading a small, talented team of marketing and campaign professionals, you’ll lead the campaign development function in cross-departmental planning, including events that drive donor acquisition and fundraising.

You’ll help us tell powerful stories, deepen engagement and help grow our community of supporters, shaping end-to-end integrated digital campaigns that build and strengthen relationships and help us bring hope and practical aid to remote communities.

Alongside campaign strategy and execution, you’ll be involved in paid media activity and digital performance, providing strategic oversight, guiding agency relationships and driving continuous improvement.

Additionally, you will:

- Deliver campaigns, events, and digital initiatives
- Act as a trusted adviser to senior leadership on digital strategy
- Lead the planning and delivery of events and volunteer engagement at festivals
- Ensure budgets are well managed, and campaigns are delivered efficiently
- Develop and evaluate digital performance metrics and reporting

About You

To join us as our Digital Fundraising & Campaigns Lead, you will need:

- At least five years’ experience in digital fundraising and marketing in a charity or mission-driven organisation
- A minimum of two years’ management experience leading digital fundraising or marketing teams
- Experience writing, reviewing, and editing copy for a variety of audiences and users
- Experience in project management
- The ability to communicate clearly, assertively, and diplomatically at all levels
- Demonstrable success in developing and delivering multi-channel digital campaigns with measurable impact
- Demonstrable expertise in paid media strategy and optimisation (Google Ads, Meta, programmatic, etc.)
- Strong creative ideation and direction skills
- A data-driven approach with experience using analytics tools (e.g., Google Analytics, CRM platforms)
- Excellent and proven stakeholder management and influencing skills
- A deep understanding of digital trends, donor behaviour, and fundraising compliance

This is a remote role with a once a month visit to our Folkestone office. 

Manchester, UK

Starting salary for this position is £41,628 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

Help shape our approach to working with partners in countries across the globe.

MAG works with local and national partners around the world to deliver life-saving Humanitarian Mine Action and Armed Violence Reduction programmes. We are looking for a Partner Delivery and Assurance Manager to help ensure that our partnerships are high-performing, equitable, well-supported and delivering meaningful impact. You will lead the development of effective partnership management and assurance approaches, providing practical support to country programmes throughout the partnership lifecycle, from due diligence and contracting through to performance monitoring, compliance and capacity strengthening.

Working closely with our programme teams, the Contracts Director, and Partnerships Development Advisor, you will help translate strategic partnership opportunities into successful implementation arrangements, ensuring risks are managed, standards are applied consistently and partners are empowered to succeed. Success in this role will be measured through stronger partner performance, improved delivery assurance, enhanced partner capability and better programme outcomes for the communities MAG serves. If you are passionate about building effective partnerships, strengthening organisations and driving positive humanitarian impact, we'd love to hear from you.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

About you:

You will be an expert in the design and implementation of programmes, with a strong understanding of key trends in humanitarianism and development and the practical implementation of project delivery within these contexts. You should be an empathetic communicator, with experience creating, developing and implementing high quality policies, procedures and guidelines in a complex, diverse organisation. Experience managing collaborative programme/project activity with local or international partners in relevant contexts is essential, as is experience designing and leading capacity assessment and capacity support initiatives between partners. You should be organised, self-motivated, and able to work autonomously, with a strong attention to detail to produce high quality proposals and reports. Ultimately you should be interested in and committed to MAG’s humanitarian mandate and able to represent our work and key issues with authority in order to effectively advance our mission, vision, and values. Fluency in English is essential, and fluency in a relevant second language would be advantageous.

We’re looking for someone with:

· Proven experience in the design and implementation of humanitarian, development or peacebuilding projects and/or programmes.

· Proven experience of managing programme/project activity implemented with local or international partners in humanitarian or development contexts.

· Experience of designing and leading capacity assessment and capacity support initiatives between partners in humanitarian and development contexts.

· Experience of creating, developing and implementing high quality policies, procedures and guidelines in a complex, diverse organisation.

Benefits and Further Information:

• Salary: £41,628 per annum and this increases with service.

• Pension: MAG has a salary sacrifice group personal pension plan in place, and matches employee’s contributions up to 5%.

• Leave: We recognise our staff work hard and need the appropriate time out to stay motivated. Annual Leave starts at five weeks each year and increases with service to six weeks.  We also offer paid sick leave, and the amount of the entitlement increases with service. Once you’ve been with MAG for two years, you’re entitled to 13 weeks. MAG also has policies on compassionate leave, flexible working and family leave, including maternity, paternity, adoption and surrogacy leave.

• Insurance: MAG provides personal accident insurance and life assurance to all staff, as well as medical and repatriation insurance for any period spent overseas whilst working for MAG.

• Professional Subscriptions: MAG will pay for the cost of your annual subscription/membership fee for one professional body in certain circumstances.

• Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues.

This role is based in the UK, therefore, a pre-existing right to work in the UK is a requirement and MAG will not be able to sponsor visa applications. Please note that if you have not declared your right to work in the UK on your application, we will not be able to consider you for this role.

We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner email us at recruitment [@] maginternational [.] org for further guidance. 

HOW TO APPLY

Please apply by submitting an application detailing your suitability for the role through the link below before the closing date of 12:00 (midday) on Thursday 13th August 2026.

Context of role:

Key responsibilities:

Support Service:

1. Event Coordination and Delivery

1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and

support events.

1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.

1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams

when required.

1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.

2. Awareness, Training and Engagement

2.1: Lead on regional awareness training delivery for non-emergency services and community-based

organisations.

2.2: Deliver additional 2wish training programmes as required, including Children & Young People

(CYP) and Bereavement in workplace support training.

2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals

within non-emergency services.

3. Partnership and Network Development

3.1: Actively engage with local bereavement networks through attendance at meetings, hosting

information stands and building strong professional relationships across the region.

3.2: Develop and maintain effective links with community partners to expand reach and awareness of

services.

4. Volunteer Support

4.1: Act as a key local contact for volunteers.

4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider

team.

5. Administration, Monitoring and Reporting

5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:

52: Event planning and delivery

5.3: Marketing and communications

5.4: Contact and engagement tracking

5.5: Professional and family engagement records

5.6: Accurately record interactions with stakeholders, including; families, professionals, champions

and referral partners.

5.7: Monitor and manage posts/content on Facebook family accounts.

6. Quality Assurance and Improvement

6.1: Support quality audits and contribute to continuous improvement processes.

6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:

1.1: To be responsible for organising own work agenda, time management and administration

1.2: To keep clear and up to date records on database of activities with families and any ensuing

action

1.3: To promote the on-going work and continued support that 2wish can offer

1.4: To work as part of a team providing support to suddenly bereaved families

1.5: To work alongside support team and maintain a seamless approach to service delivery

1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies

1.7: To show respect and sensitivity for the cultural and religious beliefs of families

1.8: To undertake learning opportunities and seek them out for the team

1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,

Health and Safety and Lone Working; and to be proactive in implementing new safe working

practices as appropriate

1.10: To attend weekend and evening community events in support of the charity as necessary

1.11: Participate as and when required in team meetings and one-to-one meetings, and

undertake, as appropriate, courses/training/other developmental activities, which is relevant to

the role

1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of

services and activities provided

1.13: Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances

unpredictable and varied. All employees are therefore expected to work in a flexible way and

tasks, which are not specifically covered in their job description may have to be undertaken.

This role is subject to a DBS check.

Vital Strategies is a global public health organization. Our programs strengthen public health systems and address the world’s leading causes of illness, injury, and death. We currently work in more than 80 countries, supporting data-driven decision-making in government, advancing evidence-based public health policies, and mounting strategic communication campaigns. Vital Strategies’ priorities are driven by the greatest potential to improve and save lives. They include noncommunicable disease prevention, tobacco control, road safety, food policy, environmental health, and data for health. Our programs are concentrated in low- and middle-income countries and cities in Africa, Latin America, Asia and the Pacific. Please visit our website to find out more about our work.

We believe our programs are strengthened when they are developed and supported by people with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We welcome applications from people of all backgrounds and do not discriminate on the basis of race, color, religion or creed, gender, national origin, ancestry, actual or perceived age, physical or mental disability, veteran or military status, marital status, sexual orientation or any other basis protected by local, state, or federal laws. As such, our commitment is to promote equal employment opportunities (EEO) for those seeking employment.

Job Purpose:

Vital Strategies has experienced significant growth in both its programs and global footprint in recent years. As the organization continues to expand, it is essential that our people practices remain legally compliant, operationally effective, culturally responsive, and forward-thinking to support an increasingly diverse and distributed workforce.

We are seeking an experienced Global HR leader who will continue to build on our efforts to strengthen global HR operations and compliance. This is an exciting opportunity for a collaborative, culturally agile leader who is passionate about operational excellence, continuous improvement, and making a meaningful global impact. 

The Director, Global HR Operations and Compliance is a critical leadership role within the Human Resources function, responsible for advancing HR operational excellence, strengthening global compliance, and supporting the continued evolution of our people practices. With seven global offices and Employer of Record (EOR) arrangements in thirteen countries, this position provides strategic leadership and oversight for Vital's global HR operations, compliance framework, and employee services, ensuring consistent, efficient, and legally compliant HR practices across all locations.

The Director will lead the development and implementation of inclusive policies, procedures, and best practices; provide guidance on global employment actions and employee relations matters; support workforce expansion into new countries; and oversee global compensation, benefits, and HR governance programs. This role is responsible for identifying and mitigating employment-related risks while ensuring a positive employee experience and operational consistency across diverse jurisdictions.

Reporting to the Vice President, Global HR, the Director partners closely with organizational leaders, HR colleagues, legal counsel, country offices, and external partners to strengthen HR infrastructure, optimize systems and processes, and enhance the organization's ability to manage a global workforce effectively. Success in this role requires deep global HR expertise, strong judgment, cultural sensitivity, and the ability to lead change while balancing organizational standards with local legal, cultural, and operational requirements.

This job opportunity may be based in the UK, Switzerland, or Kenya. Vital Strategies will offer a competitive salary based on local market benchmarking. Additional locations in Europe and Africa where Vital Strategies is operational may be considered. The applicable salary ranges for the hiring locations are:

• UK: £110,000- £120,000
• Switzerland: CHF 120,000 to 140,000
• Kenya: KES 14,000,000- 18,500,000 KES

Duties & Responsibilities:

Global HR Operations - 

· Maintain a high-quality global HR operations function, including standardized policies where legally appropriate, standardized processes, technology, systems, tools, forms, and guidelines that are accessible, well understood, and consistently utilized across all offices.

· Balance global organizational standards and compliance requirements with the operational, cultural, and legal realities of individual country offices, ensuring an appropriate and practical approach across diverse environments.

· Build trusted relationships with global office leadership, HR and Country Directors, to encourage transparency, collaboration, and timely sharing of HR-related information necessary for effective operations, risk management, and compliance.

· Partner with, support, and advise global HR team members and Country Directors on HR operational matters; while supporting local HR partners in assuming HR functions locally as appropriate for each office.

· Lead global HR due diligence (terms and conditions of employment, infrastructure and documentation) and manage the maintenance of international office employee handbooks and guides for EOR-hired staff.

· Partner with leadership, programs, and operation teams in opening offices or establishing EORs; as well as closing offices or programs.

· Ensure compliance with regulatory reporting requirements, maintenance of required documentation, and timely responses to HR audits and coordinate with the risk management committee.

· In partnership with local HR teams, lead annual global employee benefits renewals, including plan design, vendor coordination, and budget management.

· Oversee global compensation programs, including salary benchmarking, pay review processes, compensation guidance, and manager training.

· Work with Talent Acquisition, Grants & Contracts and Global Finance to coordinate the annual and reforecast workforce budget.

· Oversee the establishment of EORs and the ongoing vendor/employee/manager relationships.

· Ensure the global HR team is trained in the core HR operational areas, as well as any Vital HR specific procedures and practices.

· Ensure that HR policies, procedures, and compliance documents are accessible to all staff via the organizational intranet “Vital Pulse”.

· Collaborate with HR team to implement, analyze, and maintain operational metrics and people data to inform decision-making and strengthen organizational effectiveness.

· Serve as a key HRIS company administrator and partner to global HR teams, leveraging technology to improve HR operations, reporting, compliance and data integrity.

· Partner with HR and operational leaders to ensure HRIS data accuracy globally, establish effective governance processes, and support local teams in maintaining timely and accurate employee records.

Compliance - 

· In collaboration with Legal and VP HR, ensure that HR processes, policies, recordkeeping, and forms are in compliance with regulations, country and local labor laws, and donor guidelines.

· Oversee policy, process and procedure documentation to ensure consistency, accessibility, and compliance across the organization.

· Conduct spot checks to employee files to ensure audit readiness and compliance; and provide training to HR team members responsible for maintaining documentation.

· Ensure compliance with the Vital global data retention policy for employee data and HR documentation.

· Identify and proactively mitigate HR operational and compliance risks through strong controls, monitoring, documentation practices, and partnership with local offices.

Employee Services - 

· Coordinate the development and maintenance of HR programs and tools, including policies and procedures, SOPs, manuals, management guidelines, and other HR infrastructure to support business units, proposals, and projects.

· Ensure all offices and employees hired through EOR arrangements have access to an HR Help Desk or equivalent support structure with timely communication, responsiveness, and follow-up.

· In consultation with the VP HR and General Counsel, and in coordination with HRBPs, manage complex employee relations matters in a balanced, fair, and objective manner using appropriate counseling, investigative, intervention, and mediation techniques.

· Serve as an internal consultant and facilitator to managers and employees in resolving employment and performance-related issues in collaboration with HR business partners as appropriate.

· In collaboration with the Director of Talent Management and HR Country Teams, ensure timely delivery of training to managers on HR operations, policies, systems, and practices; and support clear communication of Vital HR business practices to employees globally.

· Foster a service-oriented HR culture that emphasizes responsiveness, partnership, trust, consistency, and practical problem-solving across all global offices.

Qualifications:

Education - 

· Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required.

· Professional HR certification such as SHRM-SCP, SPHR, CIPD, or equivalent international HR certification preferred.

Skills & Abilities - 

· Strong knowledge of global HR operations, employment practices, compliance requirements, and HR infrastructure across multiple countries and regions.

· Demonstrated ability to balance global organizational standards with local legal, cultural, and operational needs in diverse international environments.

· Strong relationship-building, influencing, and partnership skills, with the ability to establish trust and credibility across global offices and with leaders at all levels.

· High degree of diplomacy, cultural sensitivity, discretion, and sound judgment when managing complex and sensitive employee and organizational matters.

· Ability to proactively gather, assess, and synthesize information from multiple stakeholders and environments to identify operational or compliance risks and support informed decision-making.

· Strong project management and organizational skills, with the ability to manage multiple priorities and initiatives simultaneously in a fast-paced global environment.

· Excellent verbal, written communication, and active listening skills, including the ability to communicate complex HR concepts clearly and effectively to diverse audiences.

· Strong analytical and problem-solving skills with the ability to use people data and metrics to drive operational improvements and business decisions.

· Service-oriented leadership approach with a focus on collaboration, responsiveness, practical solutions, and continuous improvement.

· Strong facilitation, training, and coaching skills for managers, HR teams, and employees.

· High level of integrity and ability to manage confidential information with professionalism and discretion.

· Strong technology proficiency and ability to leverage HR systems and tools to improve operational effectiveness, reporting, workforce analytics, compliance, and employee experience.

· Fluency in English required.

· Knowledge of global HR operational best practices and employment lifecycle processes.

· Knowledge of compensation, benefits, employee relations, performance management, and policy administration practices.

· Understanding of change management principles and organizational effectiveness practices in global organizations.

Experience Required:

· Minimum of 15 years of progressive human resources experience, including significant experience in global HR operations, compliance, and employee services.

· Demonstrated experience supporting a complex, multi-country or global organization, preferably within the nonprofit, international development, public health, or mission-driven sector.

· Experience partnering with global offices and navigating varying labor laws, cultural norms, and operational practices across regions.

· Proven experience developing and implementing global HR policies, procedures, systems, and operational processes.

· Experience managing HR compliance, audits, employee documentation, and data governance in international environments.

· Experience overseeing compensation and benefits administration across multiple countries and/or employer-of-record (EOR) arrangements.

· Demonstrated experience managing complex employee relations matters and conducting or supporting investigations in collaboration with legal counsel and HR business partners.

· Experience leading or supporting HRIS optimization, system configuration, reporting, and data integrity initiatives; experience with UKG strongly preferred.

· Experience using HR metrics and workforce data to support operational planning and organizational decision-making.

Working Conditions and Physical Requirements:

· The position may involve up to 10% travel to various international locations, depending on organizational needs

· Ability/willingness to work across multiple time zones

Hours: Full-time

Pay: £83,840 - £88,490 GBP gross per annum (dependent on experience)

Duration: Permanent

Location: Manchester, UK (hybrid working available), with an expectation of up to 25% international travel to support UK-Med's international programmes, governance and humanitarian operations. The postholder must be deployable and able to travel internationally at short notice where operationally required)

Are you an exceptional finance leader ready to shape the future of a global humanitarian organisation?

UK-Med is a frontline medical aid charity, born of the NHS and committed for over 30 years to ensuring that everyone can access the healthcare they need when crises and disasters strike. We deploy emergency medical teams and health specialists worldwide, supporting communities affected by conflict, disease outbreaks and natural disasters, whilst strengthening local health systems and preparedness.

Reporting directly to the CEO and serving as a member of the Senior Management Team, the Director of Finance will provide strategic leadership across UK-Med's financial stewardship, sustainability, governance and organisational performance. As the organisation's principal financial adviser to the CEO, Board of Trustees and Board Committees, you will help shape UK-Med's long-term strategy and ensure the organisation remains financially resilient and well positioned to deliver its humanitarian mission.

Working closely with the Associate Director of Finance and colleagues across the organisation, you will lead the finance function and support delivery of UK-Med's Five-Year Strategy by strengthening financial governance, resilience and organisational sustainability across a complex, multi-country organisation.

You will be a fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with substantial experience providing strategic financial leadership at executive level within a complex organisation. You will have a proven track record of advising CEOs, Boards and Audit & Risk Committees, leading organisational change and financial transformation, and overseeing complex budgets, diverse funding streams and robust financial governance. Experience within the humanitarian, international development, healthcare or wider charity sectors is essential, with knowledge of institutional donor funding and grant compliance highly desirable.

This is a unique opportunity to influence the strategic direction of one of the UK's leading humanitarian organisations, helping ensure UK-Med remains financially resilient and ready to respond wherever communities need us most.

Can you help build a world prepared to help?

How to apply

We strongly recommend that you read theCandidate Information Pack - Director of Finance - August 2026before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Please apply below, as soon as possible and no later than Monday 31st of August 2026.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfill their potential.