Quality assurance officer jobs in Leeds

We are excited to have a new vacancy for a Safeguarding Data, Quality and Performance Officer to join our fantastic team here at RBL.

This newly created role will be a core part of our recently expanded Safeguarding team who are vital to the work that we do by enabling a robust culture of safeguarding across RBL. This team supports all RBL staff, volunteers and members to recognise and raise all safeguarding concerns to protect our beneficiaries and residents and protect the reputation of the RBL group.

This roles will sit at the heart of this team and are an excellent opportunity for someone with a keen interest to use previous experience in this field to continue their career in Safeguarding within an established and successful team, who will in turn provide you with the chance to gain practical experience and support you to undertake further professional qualifications.

Reporting to one of our Safeguarding Managers, key responsibilities will include:

· Preparing and presenting data, insights and intelligence and embedding a culture of evidence-based safeguarding decision making

· Supporting teams’ completion of compliance reviews and audits, alongside independent audits on specified data sets

· Compiling and maintaining plans which record work undertaken to mitigate risk, improve performance and the quality of SG services provided

· Reporting and presenting outcomes and making recommendations to improve the quality and effectiveness of services for our beneficiaries

· Presenting comprehensive analysis of progress on KPIs, risks, good practice, recommendations and opportunities for additional support

· Contributing to the development and revision of the wider Quality Assurance Framework and work collaboratively with other colleagues

· Communicating audit outcomes and recommendations to Services delivery leads, Services audit team, Registered Managers, Quality and Care Standards Team and other key stakeholders

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will have demonstrable experience in the field of Safeguarding Adults and Children, with knowledge of safeguarding policies and legislation. You will have experience of successfully undertaking compliance review and/or audits, with confident analytic report writing skills and an ability to review and interpret data to identify trends, risks and highlight good practice and learning opportunities.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

The successful applicant will require an Enhanced DBS with Adult Workforce check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Date(s):  First Stage (virtual): week commencing 30th March 2026

Second Stage (virtual): week commencing 13th April 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.