Reception jobs in Nottingham
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Lead a national charity at a pivotal moment of change and make a life‑changing impact for individuals and families affected by rare craniofacial conditions.
Headlines Craniofacial Support is a UK-based charity providing information, advice and support to individuals and families affected by craniosynostosis and other rare craniofacial conditions. The charity works closely with professional partners, including the 5 NHS Designated Specialist Craniofacial Units across the UK.
Craniosynostosis is a condition where two or more of the plates in the skull fuse prematurely, requiring medical support from a young age. Around 350 children are born with craniosynostosis each year in the UK.
Established by group of parents in 1993, Headlines now has over 2,500 members. Within our charity offer we send out regular newsletters and an annual magazine, Headline News. We also support families to connect through events such as an annual Family Weekend, conferences and Days Out, and provide information through our helpline and access to psychological support. We have private social media groups and specific groups within our membership who meet regularly including Cranio Dads, Young Persons Network and a Teens Group.
After 8 successful years, our current Director will be retiring in 2026 and we are now seeking an enthusiastic, inspirational and proactive individual to take up the reins.This is a rare opportunity to lead a well-established, respected national charity at an important moment of transition.
Strategic priorities for us, moving forward, include increasing our fundraising activities to ensure sustainability of the charity alongside the smooth running of our core activities in providing support, facilitating research and raising awareness.
Key responsibilities
The Executive Director will hold day-to-day responsibilities, working closely with the Chair and Trustee Board to provide effective leadership and operational management of the charity. Specifically, they will:
- Act as an ambassador for the charity, liaising with members, health professionals and with wider community and provide day-to-day management of Headlines staff and activities, setting objectives in line with the operational plan.
- Ensure compliance with safeguarding, data protection and other legal, statutory and regulatory requirements and responsibilities.
- Work on behalf of and with the Trustees to deliver the charity’s mission, goals, operational plans and long-term strategy, and act as a positive leader and role model, managing and motivating Headlines staff,
- Ensure effective financial management of Headlines working closely with trustees and the treasurer to ensure financial security and appropriate allocation of funds.
- Manage and enhance the event programme to meet charity objectives, including identifying and meeting members’ priorities and raising awareness of craniofacial conditions.
- Develop opportunities for collaborative working and partnerships with other organisations for the benefit of people with craniosynostosis and rare craniofacial conditions. This also includes work overseas, predominantly in Europe with our medical and charity partners.
- Oversee communications and marketing activities to raise the profile of Headlines, its work and the needs of its members.
- Identify opportunities for growth, developing projects and keeping policies relevant, to enhance and expand the work of Headlines.
- Be responsible for generating funds through innovative and cost-effective fundraising activities and grant applications to maintain the long-term success of the charity.
Person specification
Essential criteria
- An understanding of the importance of the charity’s values and priorities.
- Evidence of inclusive, innovative and proactive leadership, with demonstrable experience of fundraising and income generation.
- Excellent organisational and interpersonal skills with experience organising events and activities.
- Experience of successfully managing budgets and developing new and sustainable funding streams.
- Excellent organisational, presentation and communication skills and the ability to write reports for public consumption and for statutory obligations.
- A high level of digital literacy skills with an understanding of online technology and the application of social media.
- Proven track record in managing, leading and motivating staff and volunteers.
- Willingness to operate a hybrid model of working with most work taking place from home, working remotely with stakeholders and across the UK/ internationally for specific events.
- Experience of working within the charity sector, ideally at a management level and/or within financial management of the charitable sector, with sound knowledge of the relevant legal requirements and regulations applicable to a charitable organisation.
Desirable criteria
- Experience of working effectively with a Chair and Board of Trustees.
- Experience of working for a health-related organisation.
- An awareness of the principles of inclusivity, accessibility or experience of working with individuals with visible differences.
- Degree or equivalent.
- Experience of commissioning research and liaising with research bodies.
Other information
Headlines hosts events and fundraising activities throughout the whole of the UK. All Headlines staff are expected to work flexibly to support those activities as required, e.g. attendance at Annual Family Weekend, conferences, member events, supporter receptions and other related scientific meetings and conferences. This may occasionally require travel and overnight stays. In addition, all staff are expected to be self-servicing in terms of administration and basic digital skills. Please note that the list of duties is not exhaustive and additional responsibilities might occasionally arise and the workload can vary across the year
Applicants need to submit the following:
• CV outlining your employment history and any relevant academic, professional or other
qualifications.
• Name and addresses of two referees, with at least one coming from your most recent employer.
• A supporting document demonstrating how you meet the essential and/or desirable criteria set out in the person
specification, and why you are interested in working for Headlines.
Shortlist interviews will take place online via videocall, with successful candidates progressing to an in-person interview in London, on a date to be confirmed.
Closing date for applications: Saturday 20th June at midnight
Registered Charity
1 - 5
Headlines is the leading UK charity supporting people with craniosynostosis and other rare craniofacial conditions.
The client requests no contact from agencies or media sales.
Thank you!
Air Ambulances UK
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.
Purpose of Post
The Policy and Public Affairs Officer will play a key role in supporting the development and delivery of AAUK’s policy and public affairs strategy, aligned with its manifesto.
The role will support engagement with Government, Parliament, and key stakeholders, contribute to policy development and analysis, and help coordinate AAUK’s public affairs activity, including APPG engagement, parliamentary events, and sector-wide influencing work.
The postholder will ensure that AAUK’s policy positions are evidence-based, clear, and impactful.
Key Responsibilities
Policy Development and Analysis
- Support the development of AAUK policy positions across health, emergency services transport, aviation, infrastructure, and other related policy areas supporting AAUK’s manifesto.
- Monitor Government consultations, legislation, and policy developments, producing clear briefings and summaries.
- Contribute to policy papers, consultation responses, briefings, reports, and parliamentary materials.
- Gather insights from stakeholders to inform policy development.
- Support horizon scanning and identification of policy risks and opportunities.
Public Affairs and Parliamentary Engagement
- Support engagement with MPs, Peers, Special Advisers, Civil Servants, and regulatory bodies.
- Assist in the coordination and delivery of the All-Party Parliamentary Group (APPG) for Air Ambulances, including meetings and secretariat support.
- Support planning and delivery of parliamentary events, receptions, roundtables, and stakeholder meetings.
- Track parliamentary activity relevant to AAUK priorities (debates, questions, committees, inquiries).
- Build and maintain effective relationships with key stakeholders across Westminster and devolved governments.
Stakeholder Engagement and Communications
- Work closely with the UK's air ambulance charities to align messaging and policy priorities.
- Prepare briefing materials for internal and external stakeholders.
- Liaise with communications and fundraising colleagues to ensure consistent and accessible policy messaging.
- Support campaigns and influencing activity across priority policy areas.
- Maintain accurate stakeholder engagement records and tracking systems.
Research and Intelligence
- Conduct research into relevant policy, legislative, and sector developments.
- Monitor political and media developments, providing timely updates and insights.
- Contribute to evidence gathering and analysis to support policy positions.
- Support evaluation of policy and public affairs activity.
Other Responsibilities
- Represent AAUK professionally in internal and external meetings where required.
- Support AAUK’s vision, values, and strategic priorities.
- Undertake any other duties reasonably required to support the organisation.
- Promote equality, diversity, and inclusion in all areas of work.
- Comply with relevant legal and regulatory requirements, including GDPR and Charity Commission guidance.
Essential Skills & Experience
- Experience in policy, public affairs, stakeholder engagement, communications, or a related field.
- Experience producing policy briefings, reports, consultation responses, campaigns, or stakeholder materials.
- Experience engaging with stakeholders such as MPs, civil servants, regulators, sector bodies, or partner organisations.
- Strong written communication, research, and analytical skills.
- Ability to manage multiple priorities and work to deadlines.
- Ability to build effective working relationships across a range of stakeholders.
- Strong organisational skills and attention to detail.
- Understanding of the UK political system, Parliament, and Government processes.
- Ability to work independently and collaboratively within a small team.
- Proficient in Microsoft Office and maintaining accurate stakeholder records.
Desirable Skills & Experience
- Experience supporting parliamentary engagement activity or an APPG.
- Experience delivering events, receptions, or stakeholder roundtables.
- Experience within health, emergency services, aviation, transport, or infrastructure policy.
- Experience using CRM or stakeholder management systems.
- Knowledge of the third sector or the wider emergency healthcare environment.
- Awareness of how influencing, campaigning, and lobbying activity is delivered in practice.
Key Attributes
- Politically aware with sound judgement and discretion.
- Proactive, resilient, and self-motivated.
- Collaborative and flexible approach to work.
- High professional standards and attention to detail.
- Commitment to equality, diversity, and inclusion.
- Interest in policy development and system change.
Other Requirements
- Ability to work remotely while maintaining confidentiality.
- Willingness to travel across the UK, including London/Westminster.
- Full UK driving licence and access to a vehicle (desirable).
Benefits
- 36 days annual leave (including Bank Holidays FTE).
- Employee Assistance Programme.
- Access to Blue Light Card and Blue Light Events.
- Pension contributions.
- Training and development opportunities.
- Life Assurance policy cover.
- Development opportunities.
Commitment to Diversity & Inclusion
AAUK is committed to diversity and equality of opportunity in all aspects of our work. We actively encourage applications from under-represented groups and are committed to building an inclusive workplace.
Application Process
Applications should be submitted via CV and covering letter. Your covering letter should clearly demonstrate how your experience meets the requirements of the role.
Deadline for applications: 12 June 2026.
Shortlisted candidates will be invited to interview w/c 22 June 2026.
This is a fixed-term role, reviewed during the contract period. Future decisions on medium- and longer-term resourcing will form part of our organisational strategy and financial planning.
Registered Charity
11 - 20
We are the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day
The client requests no contact from agencies or media sales.
Thank you!
Are you an experienced senior administrator or operations professional who wants to use your skills to support a meaningful cause?
My client is a Black-led charity with a long track record of supporting Black and racialised women and children affected by domestic abuse and Violence Against Women and Girls. They are entering a busy period of growth and transition and are now seeking an Interim Senior Admin Officer to step in quickly, stabilise systems and support the organisation through change.
The role As Interim Senior Admin Officer, you will play a central role in ensuring the organisation runs smoothly, safely and compliantly. You will take stock of existing systems, put clear processes in place and provide practical support to staff and trustees during a period of onboarding and recruitment.
You will also work closely with the Admin Officer and Receptionist, offering day-to-day guidance, support and coaching to help them deliver to a high standard.
Key responsibilities include
- Reviewing and improving operational systems across administration, record-keeping, filing, archiving and IT
- Leading supplier and contract management, including reviewing value for money and setting up clear contract processes
- Supporting recruitment activity and onboarding of new staff and trustees, including inductions, equipment and access
- Developing, reviewing and updating organisational and HR policies in line with UK employment law and best practice
- Advising on employment matters such as contracts, grievance and disciplinary procedures and staff entitlements
- Ensuring strong governance and compliance, including Charity Commission and Companies House requirements
- Overseeing GDPR compliance, health and safety and statutory obligations
- Supporting facilities management, including getting the reception area fully operational
- Providing hands-on support and coaching to the admin team
- Producing a clear written recommendations report by the three-month point to support continuity
- Strong experience in senior administration, operations or office management, ideally within the charity or third sector
- Experience or knowledge of organisational and HR policies
- Knowledge of UK employment rights and employment law
- Hands-on understanding of charity governance and regulatory compliance
- Working knowledge of GDPR and health and safety
- Experience managing suppliers and contracts
- Confidence supporting recruitment, onboarding and HR processes
- A supportive, coaching-style approach to working with others
- The ability to prioritise, work at pace and get things done
- Strong cultural competence and commitment to equality, diversity and inclusion
- Role: Interim Senior Admin Officer
- Organisation type: Black-led charity supporting Black and racialised women and children affected by domestic abuse and VAWG
- Rate: £15–£18 per hour, depending on experience
- Hours: 20 hours per week, Monday to Friday
- Location: Newcastle upon Tyne (NE4), with on-site or remote working
- Contract type: Temporary
- Duration: 6 months
As a Black-led organisation, my client strongly encourages applications from Black women and women from racially minoritised backgrounds, who are under-represented in senior operational roles.
Why apply? This is a rare opportunity to step into a trusted interim role within a values-driven organisation doing vital, life-changing work. You will have the space to make meaningful improvements, support people to succeed and help shape a stronger future for the organisation.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
